Freeus belle 4G LTE User manual

USER GUIDE
4G LTE
go with con dence!
mobile
medical
alert
system
go with con dence!
mobile
medical

Plug in the charging cradle and place Belle into
the cradle as shown above.
• You can check the battery level at any time by
pressing the battery level indicator button on
the side of the device. The device will either say
“Battery OK” or “Battery low, please charge.”
• Belle is fully charged when the red light at the
top of the button is solid. Typical charging time
is 2-3 hours.
• Remember, it is normal for the light around the
call button on Belle to be off when the device is
not in the charging cradle.
NOTE: Belle’s rechargeable battery lasts up to 30
days per charge. Only charge as needed. Wear
your device as often as possible to be protected.
IMPORTANT: Fully charge
Belle® before rst use.
HOW TO CHARGE BELLE

1. Charge the Belle on the charging cradle for
2-3 hours before  rst use.
2. Place a call to the Response Center by
pressing and holding the call button until the
light around the call button turns blue.
3. Con rm that you are activating the Belle with
the operator.
QUICK START INSTRUCTIONS
IMPORTANT:
charge the Belle on
the cradle for 2-3
hours before first use.

INDICATOR LIGHTS
While on Charger
Off the Charger
During a Call
Immediately After Call is Completed
Red Battery light Blue Status light
Red Battery light Blue Status light
Red Battery light Blue Status light
Red Battery light Blue Status light
Flash every
5 seconds
Off
Solid red for 8
seconds then off
Off
Flash every
5 seconds
Off
Solid Blue
Flash every 5 seconds
for 5 minutes then off
Charging
(In service)
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Flash every
2 seconds
Flash every
10 seconds
Flash every
10 seconds
Flash every
10 seconds
Flash every
1 seconds
Solid blue for 10
seconds then off
Flash every 1 second
for 5 minutes then off
Out of service contact
customer support
Low Battery
Low Battery
Low Battery
Out of service contact
customer support
Out of service contact
customer support
Out of service contact
customer support
Solid Red
Solid red for 1
second then off
Flash every 1 second
for 5 seconds
Charged
Switching to
standby mode
Call Failed

We recommend that you test Belle monthly.
1. To test, press and hold the call button
until the light around the call button on Belle
turns blue.
2. After a short delay, you will hear a voice
message and then tones or ringing.
3. The Emergency Response Center Operator will
answer the call.
4. Tell the Emergency Response Center Operator
you are testing.
If your Belle does not test properly, please contact
your dealer immediately.
1. Press and hold the call button until the light
around the call button on Belle turns blue.
2. After a short delay, you will hear a voice
message and then tones or ringing.
3. The Emergency Response Center Operator
will answer the call.
4. The Emergency Response Center Operator
can send emergency personnel or your
designated responder to help you, as
needed.
how to call for help
HOW TO CALL FOR HELP
TESTING BELLE MONTHLY

1. Remove the lanyard by pressing the small
tab upward to release the clip.
2. Pull the lanyard and clip away from the Belle
device.
3. Press the clip on the back of the belt clip
into the slot on the back of Belle until it
clicks.
Note: You can charge Belle in its cradle with
the belt clip attached.
We recommend that you clean Belle weekly to
ensure proper charging.
Take a soft cloth, such as an
eyeglass cleaning cloth, and
gently rub the gold contacts on
the device and charging cradle to
remove dirt, oil and debris.
You can also spray household cleaner onto the
cleaning cloth (though do not spray directly
onto the device or cradle) to remove debris.
how to call for help
REPLACE LANYARD WITH BELT CLIP
CLEANING BELLE WEEKLY
12 3

how to call for help
FAQ
How often should I test my Belle?
It is recommended that you test your Belle once a
month.
What if I press the Belle’s button by accident?
If you press the button by accident, simply tell
the Operator that you did not intend to press the
button and that no help is needed.
How often should I charge my Belle?
It is recommended that the Belle be placed on the
charger each night when you go to bed. This will
ensure the Belle always has a full charge.
Will the Belle interfere with my medical
equipment?
The Belle is essentially a cell phone. If you have
a pacemaker, review your pacemaker materials
regarding interaction with cell phones and take
the same recommended precautions. Always
consult with your physician.

how to call for help
FAQ
Can the Belle be worn in the shower?
Yes, the Belle can be worn in the shower.
However, it is not designed to be submerged in
water. Belle should be towel-dried after exposure
to water.

Coverage:
This product requires that there be adequate
cellular coverage to work properly. It is important
to test the device to know if it works in your
area. Remember that your environmental and
topographical conditions may also affect your
coverage. If you experience coverage issues, please
contact your dealer immediately.
Charging:
Your device’s rechargeable battery may last up to
30 days per charge. Wear your device at all times
and only charge when necessary. Failure to follow
charging procedures will result in the device not
being able to function properly.
Water-Resistant:
Belle® is IP67 water-resistant. Belle should not
be submerged. Belle should be towel-dried after
exposure to water.
Pacemakers:
Individuals with pacemakers should consult their
physician and review their pacemaker materials
regarding interaction with cell phones, and take the
same precautions the materials recommend for this
device.
how to call for help
BY USING THIS DEVICE, YOU
ACKNOWLEDGE AND ACCEPT
THE FOLLOWING INFORMATION.

Location-Based Services:
Some of the Equipment uses technology to
permit third-parties, including the Monitoring
Center, to determine where you are physically
located at any given time (the “Location Based
Services”). (Please refer to your Welcome/
User Guide or our website to determine if your
Equipment uses Location Based Services.)
Location Based Services may work even if you are
not in communication with the Monitoring Center.
The accuracy of the Location Based Services is
limited, and the Company, the Operators, the
Monitoring Center, the Responders, or others
may not be able to identify your location or the
location of the Equipment precisely or at all. You
authorize the Company to collect location-based
information. We will only share your location-
based information with the Operators, the
Monitoring Center, the Responders, any person
or entity that acquires the Company and/or the
Company’s interest in and to the Monitoring
Services, or any other person or entity you
specically designate and only for the purpose of
providing and improving the Monitoring Services.
how to call for help
BY USING THIS DEVICE, YOU
ACKNOWLEDGE AND ACCEPT
THE FOLLOWING INFORMATION.

ANY AND ALL LOCATION-BASED
INFORMATION IS MADE AVAILABLE FOR
INFORMATIONAL AND PLANNING PURPOSES
ONLY AND IS NOT INTENDED TO BE RELIED
UPON IN SITUATIONS WHERE PRECISE
LOCATION INFORMATION IS NEEDED OR
WHERE ERRONEOUS, INACCURATE, TIME-
DELAYED OR INCOMPLETE LOCATION OR
MAP DATA MAY LEAD TO DEATH, PERSONAL
INJURY, OR PROPERTY OR ENVIRONMENTAL
DAMAGE. YOU AGREE THAT LOCATION-BASED
INFORMATION MAY VARY FROM ACTUAL
LOCATION(S), ROAD, OR TERRAIN CONDITIONS
DUE TO FACTORS THAT CAN AFFECT THE
ACCURACY OF THE MAP DATA, SUCH AS,
BUT NOT LIMITED TO, WEATHER, ROAD, AND
TRAFFIC CONDITIONS, GEOPOLITICAL EVENTS,
AND CONDITION OR STATUS OF YOUR
CELLULAR PHONE OR CELLULAR SERVICES.
WE DO NOT GUARANTEE ACCURACY OR
COMPLETENESS OF ANY LOCATION-BASED
INFORMATION.

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Connect America
36-36 33rd Street, Suite 103
Long Island City, NY 11106
Customer Support
877-788-2112
belle® is a trademark of Freeus, LLC
All rights reserved
CA-BELLE-USER_FEB2019

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