
TROUBLESHOOTING
1. Please note, if a power failure occurs due to disconnection of the power cord, or the power button
has been pushed off during an ice making cycle, small ice chips may form and lodge in the automatic
shovel causing it to jam. If this occurs, the ice chips may be removed by disconnecting the power
cord and gently pushing the shovel to the rear of the cabinet and removing the ice chips, then
restarting.
2. Please check if the water reservoir is flat when the ice shovel can not remove the ice to the ice
basket. If not, please push the ice shovel gently by finger, then press ON/OFF button to restart.
PROBLEM POSSIBLE CAUSE SUGGESTED SOLUTIONS
The compressor works
abnormally with a buzzing
noise
The ice made is too large
and with pieces sticking
together
The ice making process was
correct, but no ice came
out?
All indicators twinkle
simultaneously
The machine has been
working, but the water has
been warming
When the ice is full, the
machine does not display
the ICE FULL Icon.
The voltage is lower than
recommended.
Ice of previous cycles left in the
water tray.
1.The compressor has no
refrigerant.
1.Water tray is blocked by ice
cube.
2.The motor is stuck, or the
motor falls o, or the motor is
damaged.
3.The micro switch was
destroyed.
Ice full sensor damaged
Sunlight interference.
2.Compressor damaged.
3.Fan motor damaged.
Solenoid broke down.
Stop the Ice maker and do not
restart until the voltage is normal.
1.Unplug the power to take out the
ice which blocking the tray, then
plug the power and press the
POWER button, the machine will
restart 3minutes later.
Water shortage indicator
light is on
Indicator lights on display
are not on
1.There is no water.
2.The pump is full of air.
Blown fuse/ No power.
1.Add to some water until it reaches
MAX position.
Take out the ice under the standby
state.
2.Press POWER button to restart.
Replace fuse / Turn power on.
Call the service hotline.
Replace the solenoid valve.
1.Replace the ice full sensor.
2.Making ice indoor.
3.Call the service hotline.
2.Call the service hotline.