Frosty Factory 215F User manual

Frosty Factory
of America, Inc.
2301 S. Farmerville St., Ruston, LA 71270
frostyfactory.com
[phone] [phone] [phone] fax
Service Manual
All technical data, pictures and drawings contained in this manual are not binding on the
manufacturer nor can the manufacturer be held liable for any modifications to the machine
in whole or in part. Revised 1/2016
Model 215F

2
TABLE OF CONTENTS
1.0 INTRODUCTION
1.1 Use of the Manual
1.2 Preliminary Inspection
1.3 Upper Cabinet Description
1.4 Dimensions
1.5 Filter
2.0 SAFETY AND INSTALLATION
2.1 Safety Precautions
2.2 Installation
3.0 OPERATION
3.1 Machine Controls
3.2 The Product You Serve
3.3 Product Consistency
3.4 Start Up
3.5 Freeze Time
4.0 MAINTENANCE
4.1 Cleaning
4.2 Re-Assembly
4.3 Preventative Maintenance
4.4 Extended Storage
4.5 Faceplate/Faucet Assembly
4.6 Float Switch
4.7 Thermostat System
4.8 Using the Cleaning Brushes
4.9 Beater Bar Seal Installation
4.10 Beater Bar and Spring Installation
4.11 Ceramic Seal Removal and Re-installation
5.0 EQUIPMENT DRAWINGS
5.1 Drive Belt
5.2 Franklin Motor
5.3 Shim Placement
5.4 Rear Cylinder Assembly
5.5 Condenser Components
6.0 TROUBLESHOOTING
7.0 SPARE PARTS LIST
8.0 WIRE DRAWINGS
9.0 WARRANTY

3
Unpack the unit as soon as possible
upon its arrival. Check the entire
machine and its contents for possible
shipping damage. Note damage, if any,
and notify your carrier immediately.
Frosty Factory of America cannot be
responsible for damaged merchandise
caused by shipping. Inventory the
accessories to be sure they include the
it
Unpack the unit as soon as possible upon
its arrival. Check the entire machine and
its contents for possible shipping damage.
Note damage, if any, and notify your
carrier immediately. All machines are
shipped FOB Ruston, Louisiana, which
means that the machines left our docks in
perfect working order. Frosty Factory of
America is not responsible for damaged
merchandise once the equipment leaves
our dock. Inventory the accessories to be
sure they include the items you specified
on your order. Normally the accessories
include:
SECTION 1
INTRODUCTION
1.1 USE OF THIS MANUAL
Your service manual has been prepared as a guide to help you get the most from your Frozen
Drink Machine. It contains information about the installation and operation of your machine.
The manual also contains instructions for service and care. The manual should be read carefully
by the operator of the Frozen Drink Machine to become familiar with the machine and the
correct operating procedures described within. The following notations are used throughout the
manual to bring important facts to your attention:
“Warning” - This notation is used whenever the personal safety of the operator(s) might be
jeopardized, if procedures are not followed correctly.
“Caution” - This notation is used whenever the machine or related equipment may receive or
cause damage if not observed.
“Note” - This notation is used to bring important information to your attention that will
enhance the performance of your machine.
1.2 PRELIMINARY INSPECTION
WARNING
DO NOT INSERT ANY OBJECTS
INTO CYLINDER OR HOPPER WHILE
MACHINE IS RUNNING!
CAUTION
RISK OF ELECTRICAL SHOCK.
DISCONNECT POWER
BEFORE SERVICING UNIT.
CAUTION
MOVING PARTS
DO NOT OPERATE UNIT
WITH PANELS REMOVED
2 Beater Bars, 2 Drip Trays, 2 Faceplates
with shouldered bushing, 8 Faceplate
Knobs, 2 Hopper Covers, 2 Petro-Gel, 2
Sanitizer, 4 Spare Faucet O-Rings, 1
Warranty Card, 4 Wire Brushes, 1 Manual.

4
1.3 UPPER CABINET DESCRIPTION
1.4 DIMENSIONS
Stainless
Steel Cabinet
Stainless
Steel
Cylinders
Faceplate
Knobs F0262
Clear Plastic
Faceplate
C6521
Drip Tube
Dual Lighted
Flavor Sign
Control Switches
Top F0416
Bottom F0417
Beater Bar
C6530
Faucet
Assembly
C6513
Fill Indicator
Light F0207
Scraper Blade
(not visible)
C6510
Drip Tray
F6603
Drip Tray
Insert
F6604
31”- 81cm
21”- 53.3cm
25”
63 ½”cm
22 ½”
57.2cm
10”
25.4cm
56”
142”cm
8 ½”-21.6cm
30”
76.2cm
Top
View
Side
View
Exhaust
Air
6”-15cm

5
1.5 Filter Location
Model 215F
FF
AIR INTAKE
FILTER
CHECK FILTER EVERY 2 WEEKS
AND CLEAN WHEN DIRTY
BACK SIDE OF
MODEL 215 F
BACK SIDE OF
MODEL 215 F

6
WARNING: Do not
attempt to alter the
electrical plug. Serious
injury or electrocution
may result.
6. Install the drip tray, cover, beater bar
and faceplate assemblies on the
Frozen Drink Machine.
SECTION 2
LOCATION & INSTALLATION
2.1 SAFETY PRECAUTIONS
Do not attempt to operate your Frozen Drink Machine until the safety precautions and operating
instructions in this manual are read completely and are thoroughly understood.
Take notice of all warning labels on your Frozen Drink Machine. The labels have been put there
to inform and protect persons operating or servicing your equipment. Care must be taken not to
damage or destroy labels during installation and servicing. The labels have been designed to
withstand routine cleaning and handling. Damaged or missing labels should be promptly
replaced with approved labels from Frosty Factory of America Inc.
2.2 INSTALLATION
NOTE: Place your Frozen Drink Machine in a highly visible area to enhance sales. A suitable
station will have a dedicated electrical outlet.
CAUTION: Do not attempt to share the dedicated electrical outlet with any other appliance;
this will cause the circuit breaker to trip.
2. Uncrate your Frozen Drink Machine.
3. Frozen Drink Machines equipped with air cooled condensers must have correct ventilation.
Air intake is under the Frozen Drink Machine and discharge through the front.
NOTE: Locating the unit in direct sunlight, near cooking facilities or any high heat area
will reduce the performance of your machine.
CAUTION: Extended operations under severe heat condition can damage the cooling
system.
NOTE: Establishments serving beverages from frozen drink machines are responsible
for providing the necessary facilities for cleaning and sanitizing their food
service equipment.
4. Place the three-position switch in the OFF position (center).
5. Connect the power cord. The Frozen Drink Machine must be connected to a properly
grounded receptacle. The electrical cord furnished as part of the Frozen Drink Machine has a
three prong grounding type plug. The use of an extension cord is not recommended. If one
must be used, consult the national and local electrical codes. Do not use an adapter to get
around grounding requirements.
Notice:
Your receptacle should
look like this and
match your unit
voltage/amps on the
data plate.
NEMA 6-30R
G

7
SECTION 3
OPERATION
3.1 MACHINE CONTROLS
Two selector switches located on the front of the machine control operation of the Frozen Drink
Machine. Selection of the right (snowflake) position, with both switches, will schedule the
machine for normal operation. The compressor cycle is protected by a time delay circuit, which
will engage the compressor approximately 2 minutes after normal operation is initiated. A red
fill light located above the switches will illuminate when the level of mix is low in the hopper. A
thermostat knob on the electrical control box of your machine is set at the factory and should not
be changed or adjusted except by an authorized service repairman.
Refer to the information below for functions available with various combinations of switch
positions.
Normal Operation –Both switches on
snowflake. Machine will freeze mix to
provide frozen beverage as desired.
Cleaning Operation - The drive
motor will run in the faucet position
to allow a stirring action of the rinse
water while cleaning.
Off - The hand symbol is the
recognized international symbol for
“stop”. In this position,
the machine will not run.
Cooling Operation –Top switch on
snowflake, Bottom switch on
thermometer symbol. Machine will
automatically come on whenever
necessary to keep mix cooled to
5ºC/40ºF - used primarily for
overnight storage of mix remaining
in the machine.
NOTE: The motors will not run whenever
the faceplates are removed.

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3.2 THE PRODUCT YOU SERVE
The Frozen Drink Machine will produce a fine grain, semi-frozen slush when the proper mix is
used. When measured with a refractometer, the proper mix will measure 13 to 18 “brix”. Too
little sugar in the mix will cause larger ice crystals to form. Too much sugar will lengthen the
freeze time.
CAUTION: Any attempt to freeze water only will cause severe damage to your machine.
NOTE: Do not add sugar directly into the machine, as some of it will settle and result in an
improper mix.
FRUIT JUICES with at least 32 grams of sugar per 8-oz. serving will freeze well in the
Frozen Drink Machine. They will remain stable during the freezing process while retaining their
natural color and flavor.
NEUTRAL BASES are used to produce a neutral frozen cocktail base. A wide variety of
different drinks can be created from one neutral base by the addition of various flavors. Most
brands of neutral bases specify a mixture of four parts water to one part neutral base. However,
before use in the Frozen Drink Machine, be sure the “brix” level is 13 to 18.
The amount of ALCOHOL in the recipe will affect the freezing process. As a rule of thumb, for
the mix to freeze properly, the recipe should contain no more than 25 percent alcohol.
Suggestion for optimum production and sales:
1) Use the finest ingredients available.
2) Test the product before serving it.
3) Keep the machine clean - ALWAYS!
3.3 PRODUCT CONSISTENCY
An exclusive torque sensing mechanism
developed by Frosty Factory of America
will produce consistent texture and
thickness of your frozen beverages. The
adjustment screw (accessible through the
side panels-as shown) is pre-set at the
factory. Various mix consistencies can be
achieved by turning the screw clockwise
(thicker drink) or counter clockwise
(thinner drink). Turn the screw one full
turn then allow enough time to lapse (about
three minutes) for the compressor to
complete a cycle before sampling.
Continue this process until desired result is
obtained.
TCC screw is visible through openings at each
side of cabinet (as shown). Use straight slot
screwdriver to adjust. Clockwise thickens
beverage, counterclockwise makes beverage
thinner.
Left side
Right side

9
3.4 START UP
NOTICE: Before start-up, be sure the machine has been sanitized in accordance with
procedures set forth in the cleaning section of this manual.
Pour the mix into the hopper and allow it to drain into the cylinder.
NOTICE: Always add mix as soon as the red, level indicator light, above the switches, comes
on to prevent air from entering the cylinder.
CAUTION: Allowing air into the cylinder will cause a rocking motion of the machine. If the
mix is not yet frozen the air can escape by turning the machine off for 20-30
seconds.
WARNING:
3.5 FREEZE TIMES
The freeze time on the Frozen Drink Machine Model 215F is approximately 15 minutes.
Freeze time is based on ideal conditions: such as, pre-cooled starting mix temperature of 40
degrees and room temperature at 80 degrees or less. The time will increase if the machine is
not properly ventilated or is operated in a hot environment. Recipes with high alcohol or
high sugar content will naturally take a little longer.
Never under any circumstances,
place your finger or any other object
into the hopper or feed hole while the
machine is in operation. Serious
personal injury may occur.
When the cylinder is full and the hopper is filled to one inch from the top, the machine is
ready to run. Turn on by selecting the “right” (snowflake) position of both switches on
the front panel.
Fill the
Hopper
to about
1 inch
from the
top
Do not run the
machine when
the freezing
cylinder is not
completely full!

10
Then slide the spring seal off the rear of the beater
bar. Unscrew white faucet cap to remove faucet
plunger from faucet body. Remove all O-rings for
cleaning.
SECTION 4
MAINTENANCE
4.1 CLEANING
The following cleaning procedure should be used for initial start-up and on an as needed
basis to comply with the minimum cleaning and sanitizing frequencies specified by the
Federal, state or local regulatory agency having jurisdiction.
(1) Turn the machine to the off, “hand” position then remove hopper cover.
(2) If applicable, drain mix into a sanitized container as per local health code
procedures.
Note: Do not put hands or foreign matter in to mix.
(3) Pour two gallons of cool water (75ºF.) into the hopper. Place upper switch in
“faucet” position to let the machine stir for 2 minutes. Turn machine “OFF”,
drain and dispose of the rinse water. Repeat until water is clear.
(4) Remove the knobs from the faceplate by turning in a counter clockwise direction.
Carefully pull the faceplate straight away from the front of the machine. Remove
the beater bar assembly from the cylinder.
NOTE: Do not unscrew faucet body from faceplate to
clean. (Leak free service after disturbing the Teflon
Seal cannot be assured).
(5) All parts removed during the above steps plus the drip
tray and insert can now be cleaned in your warm
(100ºF.) cleaning solution. Rinse all parts in clean
rinse water and allow to air-dry before re-assembly.
(6) Use cloth and cleaning solution to wipe any residue from cylinder and hopper.
(7) Re-assemble as shown in section 4.2 (next page).
(8) Mix two gallons of warm water (approximately 100ºF) with two ounces of sanitizing
powder to achieve 100 parts/million (PPM) sanitizing solution.
(9) Pour the sanitizing solution into the hopper.
(10) Place upper switch in “faucet” position. Drain all solution.
Notice: Do not leave the solution in the machine for more than 5 minutes.
(11) Pour product into hopper. Replace hopper cover. Place both switches in right
(snowflake) position when ready to freeze product.

11
4.2 RE-ASSEMBLY
Slide beater seal
(F0355) onto the shaft
with the spring end
toward the beater bar.
The black carbon ring
must be facing the end of
the beater bar so it will be in
direct contact with the white
ceramic seal inside the
cylinder when the beater bar
is re-installed.
Carefully insert the beater
bar C6530 (with beater seal)
into the hole at the rear of
the cylinder and rotate until
it fully engages into the
drive plate.
Re-install the faceplate on the
machine. First place the
faceplate bushing onto the
beater shaft. Then slide face
plate onto the four studs.
Install the faceplate knobs and
tighten evenly until the
faceplate O-ring is snug
against the cylinder.
C6527
C6501
-1
C6520
F0298
Using Petro-Gel, (F0298)
lightly lubricate the longer
end of the beater shaft.

12
4.3 PREVENTATIVE MAINTENANCE
It is recommended that a maintenance schedule be followed to keep the machine clean and
operating properly.
WARNING: Never attempt to repair or perform maintenance on machine until the main
electrical power has been disconnected
A. DAILY
The exterior of the machine should be kept clean at all times to preserve the luster and
sanitation of the stainless steel. A mild alkaline cleaner is recommended. Use a soft cloth or
sponge to apply the cleaner.
B. WEEKLY
(1) Check O-rings for excessive wear and lubricate or replace if necessary.
(2) Check beater bar seal and ceramic seal for excessive wear and replace if necessary.
(3) Clean the drip tray and drip tube using brushes provided.
4.4 EXTENDED STORAGE
Refer to the following steps for storage of the machine over any long period of shutdown time:
(1) Turn the three position switch to the OFF (center) position.
(2) Disconnect (unplug) from the electrical supply source.
(3) Clean thoroughly with a warm detergent all parts that come in contact with the mix. Rinse
all parts in clean water and dry. Do not sanitize. Frozen Drink Machine parts can be left
disassembled until ready for use.
NOTE: Do not let the cleaning solution stand in the hopper or in the cylinder
during the shutdown period.

13
4.5 FACEPLATE/FAUCET ASSEMBLY
Face Plate/Faucet Assembly Part No.
A. Face plate assembly with magnet C6521
B. Faucet assembly with nut C6513
C. Plunger Assembly (only) C6513P
D. Faucet body (only) C6513B
Plunger Assembly C6513P
Knob O-Rings Face Plate
F0264 F0491 C6521
O-Ring
F0357
F.P. Bushing
C6522
Faucet Body Faucet Nut
C6513B F0197
*Magnet
Add Teflon Tape
*Motor Disconnect Magnet (Motor will not operate when faceplate is removed)

14
4.5 FACEPLATE / FAUCET ASSEMBLY (continued)
Applying Teflon Tape
to Faucet Body
before installation
Lubricating
O-rings with
Petro-Gel
Install O-rings
onto plunger
C6513
F 0491
F0298
Installing Plunger Assembly
into Faucet body
C6513P
Align Faucet Assembly opening to
bottom of faceplate then tighten nut
Installing Faceplate
onto front of Machine.
C6521

15
4.6 FLOAT SWITCH ASSEMBLY
1. The float switch assembly consists of: Post switch, Float , Float clip, O-Ring
and Nut.
2. There are two dots or a raised ring on one end of the float. When assembled the two dots
or raised ring must be on the top end of the float.
3. Place O Ring so that it will be inside the hopper (sink bottom) when finished.
Clip
Post Switch
Float Switch Assembly Raised Ring
F0811
Float
Bottom of hopper Hex shape for back-up wrench
O-Ring
Nut
Two wires from float switch to control circuit.
Top View of Float Switch
Two Dots or raised ring (Up)
Float Clip
Post
4.7 THERMOSTAT SYSTEM
L1 To upper Switch
2 pos. switch T-Stat
F0401
The two dots or raised
ring, must face upward or
the float switch will
operate backwards.
Thermostat only works
when the switches are in
the “Stand-by” position.

16
4.8 USING THE CLEANING BRUSHES
Drip Chamber
Ceramic Seal
F0665
Q Tip
Cylinder
Drip Tube
Drip Tube Brush
F6526 Drain Spacer Block
C2316
Clean ceramic ring with
warm, wet rag. Remove
any dried product from
center of ceramic ring.
Clean with
warm wet rag
Push brush all the way in
until it can be seen in the
middle of the ceramic ring
Insert long brush
into drip tube
F6526

17
4.9 BEATER BAR SEAL INSTALLATION
1. Using Petro-Gel (or other sanitary food grade lubricant), lightly lubricate the longer end of
the beater shaft. Slide beater seal onto the shaft with the spring end toward the beater bar.
(Refer to diagram in this section of your manual or on top of the hopper cover for correct
installation of spring seal).
2. The black carbon ring must be facing the end of the beater bar so it will be in direct contact
with the white ceramic seal inside the cylinder when the beater bar is re-installed. This is a
dry seal and must be kept free of lubricants. Lube the beater bar shaft ONLY!
3. The beater seal may become damaged if the beater shaft is not lubricated before installation
of the beater seal.
Rear wall of cylinder
Ceramic seal inside cylinder
(must be grease free)
Carbon seal face
(Must be grease free)
Rubber seal
Spring
Spring cup
Apply light film of grease
before assembly
Beater bar shaft
Beater seal assembled
and installed
Beater bar assembly
C6530
Damaged seal.
Do not re-use!
Seal with
normal wear.
Properly installed
seal assembly
F0355

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4.10 BEATER BAR AND SPRING INSTALLATION
.
4.11 CERAMIC SEAL REM
Step 1: Attach scraper
blade spring F6517 as
shown.
Step 2: Insert rod
end into beater bar
frame.
Step 4: Apply a small
dab of Petro-Gel F0298
Step 3: Tap scraper
blade rod until it is
centered.
Step 5: Install spring
seal F0355
Step 6: Squeeze and
release spring. Be
sure the spring
returns to normal
before installing into
machine.
Step 8: Install
faceplate C6521
onto machine
Step 7: Install
beater bar assembly
C6530 into
cylinder.

19
To remove old seal;
1. Press the “Push button” on the puller tool to
release the ball bearings.
2. Insert “T” handle through ceramic seal at rear of
cylinder.
3. Release “Push button”.
4. Quickly pull “T” handle straight out and the
ceramic seal will remain on the “T: handle as
shown below.
4.11 CERAMIC SEAL REMOVAL AND RE-INSTALLATION
To install new seal;
1. Apply silicone around rear, grooved surface, of
ceramic seal (Put lubricant on the smooth side of the
seal to prevent the silicone from sticking)
2. Press seal into hole at rear of cylinder. Silicone coated
surface goes in first.
3. Gently tap ceramic ring with wood or plastic rod
(DO NOT USE METAL!) until the seal has completely
bottomed out.
4. The smooth surface of the ceramic seal must be
completely clean in order to provide proper sealing
when the beater bar with spring seal is installed.
5. If possible allow at least four hours drying time for
silicone to cure before filling machine with product
6. Fill machine with product and check for leaks.
7. Machine is ready to run.
Puller Tool F0012
Ceramic ring
F0665
Note: Use this procedure only when necessary to replace a damaged ceramic seal
DO NOT
hold button
in while
pulling “T”
handle out.

20
5.1 DRIVE BELT
SECTION 5
EQUIPMENT DRAWINGS
½”
Drive belt
F0473
Drive Pulley
F0471
1. To increase belt tension, loosen the 4 pan head, motor mount screws
and pry the entire motor assembly down until the belt is snug. Re-
tighten the pan head, motor mount screws.
2. To test the belt tension, press on the belt at the mid-point (arrow). The
belt should move easily for the first ½ inch. It should be difficult to
press the belt more than ½ inch.
3. To align the drive pulley with the flywheel, loosen the Allen screw on
the drive pulley and nudge the pulley forward or back as necessary.
Pan Head Screws