Fuji Xerox ApeosPort 4570 User manual

ApeosPort
®
Reference Guide
Main Unit
A guide describing the basic operations, maintenance, troubleshooting and precautions for use of the main unit.

This manual may not be edited, modified or copied in whole or in part without the written consent of the publisher.

Parts of this manual are subject to change without prior notice.

The screen shots and the illustrations in this manual are used as examples. They may differ from yours depending on the model, the
software, or the OS.
Edition 4, September 2020 / ME9028E1-1
©Fuji Xerox Co., Ltd. All rights reserved.
4570/3570

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Reference Guide - Main Unit
i Before Using the Machine
p.2 Device Components
p.6 Print Area
p.8 Paper
Device Components
Front view
No. Component Function
1 Duplex Automatic Document Feeder Load documents here.
2 Document Cover Holds a document in place.
3 Document Glass Load a document here.
4Control Panel Switches the power of the machine on and off. A touch screen used
for operation of the machine.
5 Extra Center Tray (optional) Outputs are delivered here.
6CenterTray
7 Front Cover Open this cover to clear paper jams or replace the consumables.
8 Standard Trays (Paper Trays 1, 2, 3, 4) Load paper here.
9 Side Tray (optional) Outputs are delivered here.
10 Smart WelcomEyes (SWE) human motion
sensor
Exits the Power Saver Mode when the machine detects user pres-
ence.
11 Bypass Tray (Paper Tray 5) Load paper here.
12 Tandem Trays (Paper Trays 3, 4)
6
7
8
10
4
5
9
2
3
12
11
1
Tandem Tray module model

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i Before Using the Machine
Left Side and Rear View
LAN connection
When connecting to the network port, keep the machine power switched off.
Note
Connection failure may be solved by selecting the Administrator Mode’s Home screen > [Device] >
[Connectivity & Network Setup] > [Protocol Settings] > [Ethernet Settings] > [Energy Efficient Ethernet] >
[Disabled].
USB connection
When connecting to a USB connector, keep the machine power switched off.
No. Component Function
1Telephone line connectors Use “TEL” to call when using the telephone or handset (optional).
Use “LINE 1” for calls using a handset connected to the TEL jack.
2 Upper Left Cover Open this cover to clear paper jams.
3LowerLeftCover
4 Right Rear Cover Open this cover to access each connector.
5 Reset button Automatically switches the machine off when a current leakage is detected.
6
7 Network Port (optional) Connects to a network cable.
8USB 2.0 interface connector Connects to a memory card reader, an optional component or a peripheral
with a USB cable.
9 USB 3.0 interface connector Connects to a USB cable for printing.
10 Network Port Connects to a network cable.
11 Wireless Network Kit (optional) Used for connecting wireless network (Wi-Fi/Bluetooth) to the machine.
6
4
3
2
9
10
8
5
11
7
1

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Reference Guide - Main Unit
Inside
No. Component Function
1 Toner Cartridges Contains toner.
2Waste Toner Container
(R5)
Collects waste toner.
3 Conveyance Box Remove this box when replacing a drum cartridge.
4Fusing Unit (R8) Fuses toner on paper.
Do not touch this unit as it is extremely hot.
1
2
3
4

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i Before Using the Machine
Control Panel
Refer
For Control Panel, refer to the Reference Guide - Operations.
No. Component Function
1
Power button The power switches on.
Note

When “Please wait...” is displayed, the machine is warming up. The
use of machine is not available during this time.

If the power does not switch on, confirm that the Reset button is in
the reset position (button is pushed in) and the power plug is con-
nected.
2 Home button Pressing this button displays the Home screen.
3NFC touch area This is an area for you to hold up your NFC-supported mobile devices over. To com-
municate interactively, the NFC function of this machine needs to be enabled.
4
Data indicator This indicator blinks while data is being sent from the machine or data is being
received from the client PC.
Also, this indicator lights up when documents are saved in the machine or the fax is
stored in a local folder.
5 Touch panel display Displays messages required for operation, and buttons for various features.
6Note on status display
lamp
The lamp lights up in blue at an instant of operation reception.
When an error occurs, the lamp blinks in orange.
7
USB memory slot
(optional)
Insert a USB memory device directly here.
Note
A memory card reader or a USB memory device cannot be connected
to the USB memory slot with a USB cable. Note that the machine will
not recognize the memory on a memory card reader or a memory
device connected to a USB interface connector on the rear side of the
machine when a USB memory device is already inserted in the USB
memory slot.
8Built-in IC card reader
(optional)
Used to authenticate a user using an IC card.
9 Paper clip tray Used for placing paper clips and staples.
10 One-touch buttons Allows you to specify a recipient with the simple press of a button. You can use the
buttons for the Fax, Internet Fax, Scan (E-mail), and Scan (to PC) jobs.
8
6
10 9
1
3
4
7
2
5
Fax Module
Model

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Reference Guide - Main Unit
Print Area
A3 size (297 x 420 mm)
Guaranteed Print Area
The following are the areas for which the image quality is guaranteed.
Image Loss Width (mm)
There is an unprintable area (image loss area) along all four edges of the paper.
Standard Printable Area
A3 or smaller Area excluding an image loss area along all four edges of the paper.
Larger than A3 Copying 297 x 432 mm max.
Printing 297 x 476.6 mm max.
Paper size Lead edge Trail edge Left edge Right edge
A3 or smaller 4 2 2 2
Larger than A3 4 2 2
Paper larger than 309 mm: (Paper size - 305) ÷ 2
Long paper 4 2
A3 or smaller Area excluding a margin (4.1 mm) along all four edges of the paper.
Larger than A3 Standard size 305 x 480 mm max.
Custom size Area excluding a margin (4.1 mm) along all four edges of the paper.
Long paper 305 x 1,194 mm max.
Standard printable area
Right edge 2 mm
Feed direction
Extended printable area = Guaranteed print area
Left edge 2 mm
Trail edge 2 mm Lead edge 4 mm
297 mm
293 mm
414 mm
411.8 mm
420 mm
4.1 mm
4.1 mm 4.1 mm
4.1 mm
288.8 mm

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i Before Using the Machine
Extended Printable Area
Changing the printable area settings enables you to print over a margin (4.1 mm) for the standard printable
area.
Changing the extended printable area settings
1. On the Home screen, login to the Administrator Mode.
2. Select [Device] > [App Settings] > [Print Settings] >
[Other Settings] > [Print Area], and then tap on
[Extended].
You can change the settings using the ART EX printer driver.
A3 or smaller Area excluding an image loss area along all four edges of the paper.
Larger than A3 Copying 297 x 432 mm max.
Printing 305 x 476.6 mm max.
Long paper 305 x 1,194 mm max.

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Reference Guide - Main Unit
Paper
Recommended Paper
Standard paper
To use paper other than the above, contact our customer support center or sales agency.
Recycled paper
Unusable paper
Avoid using the following paper to prevent machine malfunction.
There are more types of unusable paper other than the above. For details, contact our customer support cen-
ter or sales agency.
Storing and Handling Paper
Storing paper
Follow the guidelines below since paper is susceptible to moisture in the air and easily deformed by impacts.

Store paper in a place of low humidity. Paper that has absorbed moisture can create paper jams or poor
image quality.

Using paper stored in a low-temperature environment may cause fusing failures. Storing paper in an envi-
ronment where the temperature is 16
o
C or higher is recommended.

Coated paper stored in a high-temperature, high-humidity environment may cause misfeeding or double-
feeding.

After opening a package of paper, seal and store the remaining paper in a moisture-proof wrapper or a
reclosable plastic bag.

To prevent bending or warping, store paper flat. Do not store it upright.

Do not store paper under direct sunlight.
Paper name Paper type setting for paper tray Image processing to the
paper type Paper weight
P Plain Plain (A) 64 g/m
2
V-Paper Plain Plain (A) 64 g/m
2
Paper
name
Paper type setting for
paper tray
Image processing to
the paper type Paper weight Recycled pulp blending ratio
C
2r
Recycled paper Recycled paper (A) 70 g/m
2
70%
G70 Recycled paper Recycled paper (A) 67 g/m
2
70%

Paper using ink that deteriorates with fusing heat

Damp paper, damp and wavy paper

Ink jet printer paper

Paper with 12 mm or greater curl

Business card size paper

Thermal paper, heat-transfer paper

Wrinkled or folded paper

Envelopes with windows

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i Before Using the Machine
Handling paper

Do not use collected pieces of paper.

Do not use wrinkled or folded paper.

Do not load paper of different sizes or types in the same tray.

Before loading paper into the tray, fan a stack of paper well to prevent paper jams and double-feeding
(multiple sheets of paper are being fed simultaneously) of transparency films, films and coated paper.

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Reference Guide - Main Unit
ii Basic Operations of the Machine
p.10 Paper and Other Media
p.15 Original Documents
p.17 Outputting Paper
Paper and Other Media
After loading paper, configure the paper tray settings on the Home screen.
Important

Do not place paper or other objects in the reserved space of the tray. Doing so can result in a paper jam
or malfunction.

While the printer is processing a job, do not remove the paper tray used for the job.
Note
Before loading the paper into the paper tray, fan a stack of paper well. This will separate the sheets, and it
can prevent paper jamming.
Refer
For details, refer to “Basic Operations” in the Reference Guide - Operations.
Standard Trays
The paper feeding method is the same for Paper Trays 1 (top tray) through 4 (bottom tray).
The top face of loaded paper is the print surface.
Loadable paper
1. Pull out the paper tray until it stops.
2. When paper is already loaded in the tray, take out the
paper.
Paper size Width 100 to 320 (Tray 1: 297) mm
Length 148 to 457.2 (Tray 1: 431.8) mm
Paper weight Single side printing 52 to 300 g/m
2
Maximum number of sheets 560 sheets (P paper)

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ii Basic Operations of the Machine
3. When loading paper whose size is JIS B4 or larger, pinch
the knob and lift the paper rear end guide, and set the
guide into the hole for the indicated size.
4. Pinch the two guide clips, and adjust to the correct
paper size.
5. Fan a stack of paper, face the print surface up, and then
load the paper with edges aligned according to the
direction of the arrow.
Important
Do not load paper above the maximum fill line. It
may cause paper jams or machine malfunction.
Note
Adjust the guide correctly to the size of paper. If the
guide is not adjusted correctly, the machine cannot
feed the paper properly, resulting in paper jams.
6. Push in the paper tray.
Loading special paper
Hole Punched paper
Paper orientation: Load paper with holes facing the left side when viewed from the front of the machine
Postcards
Paper orientation: SEF
Envelopes
Install an optional Envelope Tray.
Usable tray: Tray 1
Paper orientation when the flaps are open: Flaps come at the right when viewed from the front of the
machine
Paper orientation when the flaps are closed: Flaps come at the left when viewed from the front of the
machine
Paper size Width 90 to 241 mm
Length 98 to 372 mm
Paper weight Envelopes 75 to 90 g/m
2
Postcards 106 to 220 g/m
2
Maximum number of sheets 50 sheets (Ncolor envelopes)
1
2
3

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Reference Guide - Main Unit
1. Pull out Paper Tray 1 until it stops.
2. Slightly lift the front side of Paper Tray 1 and remove
Paper Tray 1.
3. Push in the Envelope Tray.
4. On the Home screen, login to the Administrator Mode.
5. Select [Device] > [System Settings] > [Other Settings] >
[Tray 1 Configuration], and then tap on [Coupled as
Envelope Feeder].
Ta n d e m Tra y s
The paper feeding method is the same for Paper Trays 3 (left side) and 4 (right side).
The top face of loaded paper is the surface printed on.
Loadable paper
Paper size JIS B5 , A4 , 8.5 x 11”
Paper weight Single side printing 52 to 300 g/m
2
Maximum number of
sheets
Tray 3 980 sheets (P paper)
Tray 4 1,280 sheets (P paper)
1

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ii Basic Operations of the Machine
1. Pull out the paper tray until it stops.
2. When paper is already loaded in the tray, take out the
paper.
3. Pinch the guide clip, and adjust to the correct paper
size.
4. Fan a stack of paper, face the print surface up, and then
load the paper with edges aligned according to the
direction of the arrow.
Important
Do not load paper above the maximum fill line. It
may cause paper jams or machine malfunction.
5. Push in the paper tray.
Loading special paper
Hole Punched paper
Paper orientation: Load paper with holes facing the left side when viewed from the front of the machine
Bypass Tray
The Paper Tray 5 (Bypass) allows you to use a variety of paper sizes and types that cannot be used in Stan-
dard Trays and Tandem Tray.
The bottom face of loaded paper is the surface printed on.
Loadable paper
1. Open the paper tray.
Paper size Width 88.9 to 320 mm
Length 98.4 to 1,200 mm
Paper weight Single side printing 52 to 300 g/m
2
Maximum number of sheets 100 sheets (P paper)

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Reference Guide - Main Unit
2. Fan a stack of paper, face the print surface down, and
insert the paper gently along the paper guide until it
stops.
Important
Do not set documents above the maximum fill line. It
may cause paper jams or machine malfunction.
3. Adjust the paper guide to the correct paper size.
Loading special paper
Long paper
Load paper one sheet at a time.
Using an optional Long Paper Inserter prevents skewed feeding and
the paper from falling.
Refer
For the Long Paper Inserter, refer to the Installation Guide
packed together with the guide.
Hole Punched paper
Paper orientation: Load paper with holes facing the right side when viewed from the front of the machine
Postcards
Paper orientation: SEF
Envelopes
Paper orientation when the flaps are open: Flaps come at the left when viewed from the front of the
machine
Paper orientation when the flaps are closed: Flaps come at the right when viewed from the front of the
machine

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ii Basic Operations of the Machine
Original Documents
Document Feeder
Loadable document
Note
When the Fax Kit is equipped, the loadable paper size is up to 600 mm for the length.
1. Open the document cover.
2. Wipe off any dirt adhering to the glass strip and white
plastic area located in the left side of the document
glass.
3. Close the document cover.
4. Check that the document is free of tag paper, adhesive
tape, staples, and clips, and stretch out the document if
it is wrinkled or folded.
5. Align the upper left corner of the document so that the
document size is correctly detected.
6. Load the document face up (when the document is 2-
sided, place the front side up) in the center of Document
Feeder.
Important
Do not set documents above the maximum fill line. It
may cause paper jams or machine malfunction.
7. When the confirmation indicator lights up, move the
document guide to align with both edges of the docu-
ment.
B1-PC
Document size Width 125 to 297 mm
Length 85 to 432 mm
Document weight Single side printing 38 to 128 g/m
2
Double side printing 50 to 128 g/m
2
Maximum number of sheets 130 sheets (P paper)
Document stopper

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Reference Guide - Main Unit
Document Glass
Loadable document
1. Open the document cover, and wipe off any dirt from
the document glass.
2. Load the document face down with the document
aligned with the upper left corner of the document
glass.
3. Close the document cover.
Document size Width Up to 297 mm
Length Up to 432 mm

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ii Basic Operations of the Machine
Outputting Paper
Print Surface
The print surface refers to the surface printed on in single-sided printing (the first page in double-sided print-
ing).
Trays other than Side Tray: Face-down
Side Tray: Face-up
Note
Paper cannot be output upside down.
Long paper
Long paper cannot be used for double-sided printing.
Note
The paper cannot be output to the Center Tray depending on the type of finisher installed.
Tray Capacity
A4 paper
Note

The tray capacity varies depending on the following conditions.
- Paper size, paper weight
- Paper types (coated paper or uncoated paper, paper curl height, etc.)
- Single-sided prints / double-sided prints
-Imagedensity

The output operation automatically stops when the Center Tray becomes full.
Single-sided printing Double-sided printing
Paper size Width 88.9 to 320 mm 128 to 320 mm
Length 98.4 to 482.6 mm 139.7 to 482.6 mm
Paper weight 52 to 300 g/m
2
Paper size Length Up to 1,200 mm
Center Tray With Extra Center Tray Without offset 400 sheets
With offset 200 sheets
Without Extra Center Tray Without offset 250 sheets
With offset 125 sheets
Extra Center Tray Without offset Models equipped with Finisher A 200 sheets
Models not equipped with Finisher A 250 sheets
With offset 125 sheets
Side Tray 100 sheets

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Reference Guide - Main Unit
Offset
Note
Offset on the Extra Center Tray is optional. Offset cannot be performed on the Side Tray.
The paper is output with offset stacking for easy separation.
Use the printer driver to set the offset of outputs.
Center Tray Attention Light
Center Tray Attention Light starts blinking after a print job is started
and lights up after the printing is finished. So, you can check the
printing progress even when you are away from the machine.
Also, the Center Tray Attention Light remains lit when ejected paper
is still remaining on the Center Tray.
Note

Center Tray Attention Light may not blink or light up
depending on the output tray used and method of finishing
the job.

In the Power Saver Mode, the Center Tray Attention Light
does not turn on.
Inhibiting the light from lighting
1. On the Home screen, login to the Administrator Mode.
2. Select [Device] > [System Settings] > [Other Settings] >
[Center Tray Attention Light], and then tap on
[Disabled].
Changing the Light Lighting Duration
1. On the Home screen, login to the Administrator Mode.
2. Select [Device] > [System Settings] > [Power Saver Settings] >
[Power Saver Timers], enter the time for [Low Power Mode]
and [Sleep Mode], and then tap on [OK].
Paper size Width 128 to 297 mm
Length 210 to 432 mm
Paper weight 52 to 256 g/m
2

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iii Maintenance
iii Maintenance
p.19 Consumables
p.25 Cleaning Main Unit
Consumables
Consumables recommended by Fuji Xerox are manufactured under the standards suitable for this machine.
Using consumables not recommended by Fuji Xerox may affect print quality or performance provided by the
product. Use consumables that Fuji Xerox recommends for this machine.
Handling consumables

Do not store boxes of consumables upright.

Do not unpack consumables before use. Avoid storing consumables in the following locations:
- In high temperature and humid locations
- Near heat-generating devices
- Areas exposed to direct sunlight
- Dusty areas

When using consumables, carefully read precautions for use instructed on their bodies or packages.

We recommend keeping spare consumables in stock.

When calling your local Fuji Xerox Representative to order consumables, have the product codes ready.
Replacing consumables
To display the consumables progress, tap on Home screen > [Device]
> [Supplies].
When the end of life for a consumable is reached, a message appears
on the touch panel display. Replace the consumable indicated in the
message.
Consumable types
Toner Cartridge [K] (Black)
Drum Cartridge (K)
Waste Toner Container
Stamp Replacement Kit

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Reference Guide - Main Unit
Toner Cartridge
Note

When replacing toner cartridges, keep the machine power switched on.

When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying a piece of
paper or a sheet on the floor beforehand.
1. Confirm that the machine is not operating, and open
the front cover.
2. Place your hand under the toner cartridge, and slowly
pull out the toner cartridge.
3. Take the new toner cartridge, and gently shake the car-
tridge up and down and left and right 10 times.
4. Orient the toner cartridge with the arrow ( ↑ ) facing up,
and insert the cartridge until it stops.
5. Close the front cover.