Fujitsu ESPRIMO E4xx User manual

System
Operating Manual
ESPRIMO E4xx / E5xx

Thank you for buying an innovative product from Fujitsu.
Latest information about our products, useful tips, updates etc. is available
on our website: "http://www.fujitsu.com/fts/"
You can find driver updates at: "http://support.ts.fujitsu.com/download"
Should you have any technical questions, please contact:
• our Hotline/Service Desk (see Service Desk list or from the Internet at:
"http://support.ts.fujitsu.com/contact/servicedesk")
• Your sales partner
• Your sales office
We hope you enjoy using your new Fujitsu system!

Published by / Contact address in the EU
Fujitsu Technology Solutions GmbH
Mies-van-der-Rohe-Straße 8
80807 Munich, Germany
"http://www.fujitsu.com/fts/"
Copyright
©Fujits
u Technology Solutions GmbH 2013. All rights reserved.
Publication Date
02/2013
Order No.: A26361-K1185-Z320-1-7619, edition 1

ESPRIMO E4xx / E5xx
Operating Manual
Your ESPRIMO 5
Important notes 7
Ports and operating elements 11
Getting started 13
Operation 22
Problem solutions and tips 27
System expansions 31
Technical specification 55
Index 56

Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and ESPRIMO are registered trademarks of Fujitsu Limited or its
subsidiaries in the United States of America and other countries.
Kensington, MicroSaver and K-Slot are registered trademarks of ACCO Brands.
Microsoft and Windows are trademarks or registered trademarks of the Microsoft
Corporation in the United States and/or other countries.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.

Contents
Contents
YourESPRIMO ......................................................................... 5
Validityof theReferenceManual ......................................................... 5
Notational conventions .................................................................. 6
Importantnotes ........................................................................ 7
Safetyinformation ....................................................................... 7
Transporting the device .................................................................. 7
Cleaning thedevice ..................................................................... 8
Energy saving, disposalandrecycling .................................................... 8
CEmarking ............................................................................ 9
FCC Compliance Statement ............................................................. 10
FCC Class B Compliance Statement .................................................. 10
FCC Radiation ExposureStatement .................................................. 10
Portsandoperatingelements ......................................................... 11
Front ................................................................................... 11
Rear ................................................................................... 12
Getting started ......................................................................... 13
Unpacking and checkingthedelivery ..................................................... 13
Steps for initialsetup .................................................................... 13
Setting up the device .................................................................... 14
Vertical operating position (optional) . . . . . . ............................................ 15
Connecting thedevicetothemainssupply ................................................ 15
Switchingonf
or the firsttime:installing thesoftware ....................................... 16
Switchingonm
onitorand device ..................................................... 17
Installing thesoftware ............................................................... 17
Connecting externaldevices ............................................................. 18
Connecting thecables ............................................................... 18
Disconnectingthecables ............................................................ 18
Ports on the device .................................................................. 19
Connectingamonitor ................................................................ 19
Connectingthemouse ............................................................... 20
Connecting the keyboard . ........................................................... 20
Connectingexternaldevicesto theserialinterface ..................................... 21
Connectingexternaldevicesto theUSB ports ......................................... 21
Operation .............................................................................. 22
Switchthedeviceon .................................................................... 22
Switching offthedevice ................................................................. 22
Indicatorsonthe device ................................................................. 23
Keyboard ............................................................................... 24
Important keys and keyboard shortcuts . . . . ............................................ 24
SettingsinBIOS Setup .................................................................. 25
Property and data protection . . ........................................................... 26
Anti-theft protection and lead-sealing . . . . . . ............................................ 26
Problemsolutionsand tips ............................................................ 27
Helpifproblems occur ................................................................... 27
Troubleshooting ......................................................................... 27
Powerindicatorremainsoffafteryouhaveswitchedonyourdevice ..................... 27
The device cannot be switched off with the ON/OFF switch ............................. 28
Fujitsu 3

Contents
Monitorremainsblank ............................................................... 28
Nomousepointerdisplayedon thescreen ............................................ 29
Time and/or date is not correct . . . . . . ................................................. 29
Errormessagesonthe screen ........................................................ 29
Installingnewsoftware .................................................................. 30
Restoring theharddiskcontents ......................................................... 30
Tips .................................................................................... 30
Systemexpansions .................................................................... 31
Information about boards ................................................................ 32
Opening the casing . . ................................................................... 33
Removing acover ................................................................... 33
Removing the front panel ............................................................ 34
Closethecasing ........................................................................ 35
Securing the front panel . ............................................................ 35
Reattachingthecover ............................................................... 36
Removing thedrivecarrier ............................................................... 37
Installingthe drive cage ................................................................. 38
Installingandremovingdrives ............................................................ 39
Removing andinstallingaccessibledrives ............................................. 39
Removing aharddiskdrive .......................................................... 46
Installinga harddiskdrive ........................................................... 48
Installing and removing heat sinks ........................................................ 50
Removing the heat sink . . ............................................................ 50
Installing the heat sink . . . ............................................................ 50
Assembling and dismantling low-profileunits .............................................. 51
Removing aslot cover ............................................................... 51
Installing a board . . . . ................................................................ 52
Removing boards ................................................................... 52
Reinstallingaslotcover .............................................................. 53
Mainboard expansions . . ................................................................ 53
Upgrading mainmemory ............................................................. 53
Processor,replacing ................................................................. 53
Replacing thelithiumbattery ......................................................... 54
Technical specification ................................................................. 55
Index .................................................................................. 56
4Fujitsu

Your ESPRIMO
Your ESPRIMO
Overview
... is available with various configuration levels which differ in terms of hardware and software
equipment. You can install additional drives (for example a DVD drive) and other boards.
This manual tells you how to start using your device and how to operate it in daily use.
This manual applies for all configuration levels. Depending on the chosen configuration
level, some of the hardware components described may not be available on your PC.
Please also read the notes about your operating system.
Depending on the configuration selected, the operating system is preinstalled
on your hard disk (e.g. Windows).
Further information on this device is provided:
• in the "Quick Start Guide" poster
• in the "Safety/regulations" manual
• in the "Warranty" manual
• in the operating manual for the monitor
• in the manual for the mainboard
• in your operating system documentation
• in the information files (e.g. *.PDF, *.HTML, *.DOC, *.CHM, *.TXT, *.HLP)
Some of the manuals listed can be found in electronic form on the "Drivers & Utilities" DVD.
You can access and view the required information using the Acrobat Reader
program, which is also included on the DVD. You can of course also
print out a copy of the manual if you prefer.
ValidityoftheReferenceManual
This Reference Manual is valid for the following systems:
• ESPRIMO E410
• ESPRIMO E420
• ESPRIMO E520
Fujitsu 5

Your ESPRIMO
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important information for the proper use of the device.
►Indicates an activity that must be performed
Indicates a result
This font indicates data entered using the keyboard in a program dialogue or at
the command line, e.g. your password (Name123) or a command used to
start a program (start.exe)
This font indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This font indicates
• terms and texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
"This font" indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://www.fujitsu.com/fts/"
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
Key indicates a key on the keyboard, e.g: F10
This font indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
6Fujitsu

Important notes
Important notes
ImportantnotesNotes
In this chapter you will find information regarding safety which it is essential to
take note of when working with your device.
Safety information
SafetyinformationNote
Please note the information provided in the "Safety/regulations" manual
and in the following safety notes.
When installing and operating the device, please observe the notes on
environmental conditions in Chapter "Technical specification", Page 55 as well
as the instructions in Chapter "Getting started", Page 13.
When setting up the device, make sure there is clearance all around it so that
thecasingreceivesenough ventilation. In order to avoid overheating, do not
cover the ventilation areas of the monitor or the device.
You must only operate the device if the rated voltage used by the
device is set to the local mains voltage.
The main switch (if present) and the ON/OFF switch do not disconnect the
device from the mains voltage. To completely disconnect from the mains
voltage, remove the power plug from the power socket.
Only operate the device with the casing closed.
Replace the lithium battery on the mainboard in accordance with the instructions
in "Replacing the lithium battery", Page 54.
Caution, components in the system can get very hot.
The activities described in these instructions must always be
performed with the greatest care.
Repairs to the device must only be performed by qualified technicians.
Incorrect repairs could put the user at great risk or cause serious damage
to the equipment (electric shock, risk of fire).
Transporting the device
Device,Trans portation Retransportation
Transport all parts separately in their original packaging or in a packaging which
protects them from knocks and jolts, to the new site.
Do not unpack them until all transportation manoeuvres are completed.
If the device is brought from a cold environment into the room where it will be used,
condensation may occur. Before operating the device, wait until it is absolutely dry
and has reached approximately the same temperature as the installation site.
Fujitsu 7

Important notes
Cleaning the device
Device,Transpo rtatio nRetransportationSystemu nit, see Device
Turn off all power and equipment switches and disconnect the power
plug from the mains outlet.
Do not clean any interior parts yourself, leave this job to a service technician.
Do not use any cleaning agents that contain abrasives or may corrode
plastic (alcohol, thinner or acetone).
Never clean the device with water! Water entering into the device could
present a serious risk to users (e.g. electric shock).
Ensure that no liquid enters the system.
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth that has been
moistened in mild domestic detergent and then carefully wrung out.
Use disinfectant wipes to clean the keyboard and the mouse.
Energy saving, disposal and recycling
DisposalEnergysavingRecyclingDrivers&UtilitiesDVDUserDocumentationDVD
You can find information on these subjects on the "Drivers & Utilities" DVD or on our
website ("http://www.fujitsu.com/fts/about/fts/environment-care/").
8Fujitsu

Important notes
CE marking
CEmarkingCEmarkingNotesElectromagneticcompatibilityLowvoltage directive
The shipped version of this device complies with the requirements of European Union
directives 2004/108/EC "Electromagnetic compatibility", 2006/95/EC "Low voltage directive" and
2009/125/EC "Ecodesign".
CE marking for devices with radio component
This equipment complies with the requirements of Directive 1999/5/EC of the European Parliament
and Commission from 9 March, 1999 governing Radio and Telecommunications Equipment
and mutual recognition of conformity.
The CE marking valid for your device can be found on the device label.
Explanation: CE nnnn (!) ; nnnn defines the type of CE marking and the exclamation mark
indicates a device with radio components.
You can find more information and declarations of conformity on the Internet at:
"http://globalsp.ts.fujitsu.com/sites/certificates".
This equipment can be used in the following countries:
Belgium Bulgaria Denmark Germany
Estonia Finland France Greece
UK Ireland Iceland Italy
Croatia Latvia Liechtenstein Lithuania
Luxembourg Malta Netherlands Norway
Austria Poland Portugal Rumania
Sweden Switzerland Slovakia Slovenia
Spain Czech Republic Hungary Cyprus
Contact the corresponding government office in the respective country for current information on
possible operating restrictions. If your country is not included in the list, then please contact
the corresponding supervisory authority as to whether the use of this product is permitted in
your country.
Fujitsu 9

Important notes
FCC Compliance Statement
If the device complies with the FCC regulations, the FCC sign can be found on the type rating plate.
FCC Class B Compliance Statement
DOC (INDUSTRY CANADA) NOTICES
Notice to Users of Radios and Television:
This class B digital apparatus complies with Canadian ICES-003.
The following statement applies to the products covered in this manual, unless otherwise specified
herein. The statement for other products will appear in the accompanying documentation.
NOTE:
This equipment has been tested and found to comply with the limits for a "Class B" digital
device, pursuant to Part 15 of the FCC rules and meets all requirements of the Canadian
Interference-Causing Equipment Standard ICES-003 for digital apparatus. These limits are
designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in strict accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Fujitsu is not responsible for any radio or television interference caused by unauthorized
modifications of this equipment or the substitution or attachment of connecting cables and
equipment other than those specified by Fujitsu. The correction of interferences caused by such
unauthorized modification, substitution or attachment will be the responsibility of the user.
The use of shielded I/O cables is required when connecting this equipment to any and all optional
peripheral or host devices. Failure to do so may violate FCC and ICES rules.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
The transmitters in this device must not be co-located or operated in conjunction
with any other antenna or transmitter.
To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding. Equipment (or
its transmit antenna) that is installed outdoors is subject to licensing.
Users are not authorized to modify this product. Any modifications invalidate the warranty.
This equipment may not be modified, altered, or changed in any way without signed
written permission from Fujitsu. Unauthorized modification will void the equipment
authorization from the FCC and Industry Canada and the warranty.
10 Fujitsu

Ports and operating elements
Ports and operating elements
Ports
This chapter presents the individual hardware components of your device. This will provide
you with an overview of the ports and operating elements on the device. Please familiarise
yourself with these components before starting to work with your device.
Front
1567
23
14
1=USBports
2 = Headphone port
3 = Microphone port
4=3
1/2inch module bay
5 = ON/OFF switch
6 = Optical drive (optional)
7 = Insert/eject button (CD/DVD)
Fujitsu 11

Ports and operating elements
Rear
2 1
1 = Slot covers 2 = Alternating voltage socket (AC IN)
12 Fujitsu

Getting started
Getting started
Gettingstarted
Please observe the safety information in the "Important notes", Page 7 chapter.
Unpacking and checking the delivery
It is recommended not to throw away the original packaging material! It may be
required for reshipment at some later date.
PackagingContentso fdeliveryPackaging,
►Unpack all the individual parts.
►Check the contents of the package for any visible damage caused during transport.
►Check whether the delivery conforms to the details in the delivery note.
►Should you discover that the delivery does not correspond to the delivery
note, notify your local sales outlet immediately.
Steps for initial setup
Preparingf orfirstuse, overviewPreparingforuse,
Only a few steps are necessary to put your new device into operation for the first time:
• Select a location for device and set up device
• Connect external devices such as mouse, keyboard and monitor
• Check the voltage at the mains outlet and connect the device to an electrical outlet
• Switch the device on
You will learn more about the individual steps in the following sections.
External devices
If you have received other external devices in addition to your own device (e.g.
a printer), do not connect these until after the initial installation. The following
sections describe how to connect these external devices.
Drives and boards
If you have received drives or boards with your device, please do not install
them until after first-time setup. How to install drives and boards is described
in the "System expansions", Page 31 chapter.
Fujitsu 13

Getting started
Setting up the device
Videoworks tationErgonomicDevice,
You can set up and operate the device in either a vertical or horizontal position.
When installing your device, please read the recommendations and
safety notes in the "Safety" manual.
Use the device simply in the horizontal operating position. With the aid of suitable
feet, it is also possible to use the device in the vertical operating position..
We recommend that you place your device on a surface with good anti-slip qualities.
In view of the multitude of different finishes and varnishes used on furniture, it is
possible that the rubber feet will mark the surface they stand on.
Depending on the location of your device, bothersome vibrations and noises may
occur. To prevent this, a distance of at least 10 mm / 0.39 inch should be maintained
from other devices on casing sides without ventilation surfaces.
To ensure the casing receives adequate ventilation, when setting up the
device make sure that there is sufficient clearance around it as indicated
in the chapter "Technical specification", Page 55.
In order to avoid overheating, do not cover the ventilation areas
of the monitor or the device.
Do not stack several devices on top of each other.
A minimum distance of 200 mm / 7.87 inch from the device must
be observed for ventilation areas.
Do not expose the device to extreme ambient conditions (see "Technical specification",
Page 55, "Ambient conditions"). Protect the device against dust, humidity and heat.
14 Fujitsu

Getting started
Vertical operating position (optional)
The set-up direction is compulsory: The ON/OFF switch must be at
the top to ensure sufficient ventilation.
Connecting the device to the mains supply
Mainsadapt er
2
1
3
►Connect the power cable to the device (1).
►Plug the power plug into a grounded mains outlet (2).
►Switch the device on with the main switch at the rear (3).
Fujitsu 15

Getting started
Switching on for the first time: installing the software
Installing,Software,Installing,
Once the installation has been started the device must not be switched
off, unless the installation has been completed.
During installation, the device may only be rebooted when you are requested to do so!
The installation will otherwise not be carried out correctly and the contents
of the hard disk must be completely restored.
If the device is integrated into a network, the user and server details as well as
the network protocol are required during the software installation.
Contact your network administrator if you have any questions about these settings.
When you switch on the device for the first time, the supplied software
is installed and configured. Plan a reasonable amount of time for this,
as this process must not be interrupted.
You may need the licence number for Windows during the installation. The licence
number is located on a label on your device.
16 Fujitsu