Fujitsu ESPRIMO Q5 Series User manual

Professional PC
Operating Manual
ESPRIMO Q5xx / Q9xx

Congratulations, you have decided to buy an
innovative Fujitsu product.
The latest information about our products, useful tips, updates etc. is available
on our website: "http://ts.fujitsu.com"
For automatic driver updates, go to:"http://support.ts.fujitsu.com/com/support/index.html"
Should you have any technical questions, please contact:
• our Hotline/Service Desk (see the Service Desk list or visit:
"http://ts.fujitsu.com/support/servicedesk.html")
• Your sales partner
• Your sales office
We hope you really enjoy using your new Fujitsu system.

Copyright
Fujitsu Technology Solutions 03/12
Published by
Fujitsu Technology Solutions GmbH
Mies-van-der-Rohe-Straße 8
80807 Munich, Germany
Contact
http://ts.fujitsu.com/support
All rights reserved, including intellectual property rights. Technical data subject to modifications and delivery subject to
availability. Any liability that the data and illustrations are complete, actual or correct is excluded. Designations may be
trademarks and/or copyrights of the respective manufacturer, the use of which by third parties for their own purposes may
infringe the rights of such owner. You will find more information at "http://ts.fujitsu.com/terms_of_use.html"
Order No. Fujitsu Technology Solutions GmbH: A26361-K1011-Z321-1-7619, edition 1

ESPRIMO Q5xx / Q9xx
Operating Manual
Your ESPRIMO 5
Ports and operating elements 7
Important notes 9
Getting started 13
Operation 26
Troubleshooting and tips 39
System expansions 43
Technical data 54
Index 55

ESPRIMO is a registered trademark of Fujitsu Technology Solutions GmbH.
Windows 7, Windows Vista and Windows XP are registered trademarks of Microsoft Corporation.
PS/2 is a registered trademark of International Business Machines, Inc.
Pentium is a registered trademark of Intel Corporation, USA.
Kensington and MicroSaver are registered trademarks of ACCO World Corporation.
All other trademarks referenced are trademarks or registered trademarks of their
respective owners, whose protected rights are acknowledged.
Copyright © Fujitsu Technology Solutions GmbH 2012
All rights reserved, including rights of translation, reproduction by printing, copying
or similar methods, either in part or in whole.
Noncompliance is subject to compensation for damages.
All rights reserved, including rights created by patent grant or registration of a utility model or design.
Subject to availability and technical modifications.

Contents
Contents
YourESPRIMO ......................................................................... 5
Notational conventions .................................................................. 6
Ports and operating elements ......................................................... 7
Front ................................................................................... 7
Rear ................................................................................... 8
Importantnotes ........................................................................ 9
Safetyinformation ....................................................................... 9
Transportingthedevice .................................................................. 9
Cleaningthedevice ..................................................................... 10
Energysaving,disposalandrecycling .................................................... 10
CEmarking ............................................................................ 11
FCCComplianceStatement ............................................................. 12
FCCClassBComplianceStatement .................................................. 12
Gettingstarted ......................................................................... 13
Unpacking and checkingthedelivery ..................................................... 13
Steps for initial setup .................................................................... 13
Remove the protective film ............................................................... 13
Installing the lowercover ................................................................ 14
Setting up the device .................................................................... 16
Mounting the deviceontheVESAinterfaceofamonitor ................................ 18
Connecting thepowercable ............................................................. 20
Connecting externaldevices ............................................................. 21
Connecting thecables ............................................................... 21
Disconnectingthecables ............................................................ 21
Ports on the device .................................................................. 22
Connecting a monitor ................................................................ 22
Connecting aUSBmouse ............................................................ 23
Connecting a USB keyboard . . ....................................................... 23
ConnectingexternaldevicestotheUSBports ......................................... 23
Switching on for the firsttime:installingthesoftware ....................................... 24
Switch on themonitorandthemachine ............................................... 24
Installingthesoftware ............................................................... 25
Operation .............................................................................. 26
Switchthedeviceon .................................................................... 26
Switchingoffthedevice ................................................................. 26
Indicatorsonthedevice ................................................................. 27
Keyboard ............................................................................... 28
Important keys and keyboard shortcuts . . . . ............................................ 29
Memory card reader . . . .................................................................. 30
Insertingthememorycard ........................................................... 31
Removingthememorycard .............................................................. 31
Optical drive (optional) .................................................................. 32
Handlingdatacarriers ............................................................... 32
Insertingorremovingadatacarrier(slot) .............................................. 33
Wireless LAN / BlueTooth radio components (device-dependent) . . . ......................... 34
Switching the wireless components on and off . ........................................ 34
SettingsinBIOSSetupUtility ............................................................ 34
StartingtheBIOSSetup Utility ........................................................ 35
Fujitsu Technology Solutions 3

Contents
OperatingBIOSSetupUtility ......................................................... 35
ExitingBIOSSetup Utility ............................................................ 35
Propertyanddataprotection ............................................................. 36
UsingtheSecurityLock .............................................................. 37
BIOSSetupsecurityfunctions ........................................................ 38
Troubleshootingandtips .............................................................. 39
Helpifproblemsoccur ................................................................... 39
Troubleshooting . . ....................................................................... 39
Power-onindicator remainsunlitafteryouhaveswitchedonyourdevice ................. 39
The device cannot be switched off with the ON/OFF switch. . . .......................... 40
Monitorremainsblank ............................................................... 40
Nomousepointerdisplayedonthescreen ............................................ 41
Time and/or date is not correct . . . . . . ................................................. 42
Errormessagesonthescreen ........................................................ 42
Installingnewsoftware .................................................................. 42
Restoringtheharddiskcontents ......................................................... 42
Tips .................................................................................... 42
Systemexpansions .................................................................... 43
Information about boards ................................................................ 44
Prepare to remove components . . ........................................................ 45
Opening the casing . . ................................................................... 45
Removethelowercover ................................................................. 46
Opentheservicecover .................................................................. 47
Removingandinstallingtheharddisk .................................................... 48
Removingaharddisk ............................................................... 48
Installingaharddisk ................................................................. 49
Installingandremovingmemoryexpansion ................................................ 50
Removing memory modules . . ........................................................ 51
Installingamemorymodule .......................................................... 51
Closetheservicecover .................................................................. 52
Closingthecasing ...................................................................... 52
Finish component removal . . . ............................................................ 53
Technicaldata ......................................................................... 54
Index .................................................................................. 55
4 Fujitsu Technology Solutions

Your ESPRIMO
Your ESPRIMO
Overview
... is available with various configuration levels which differ in terms of
hardware and software equipment.
This manual tells you how to start using your device and how to operate it in daily use.
This manual applies for all configuration levels. Depending on the chosen configuration
level, some of the hardware components described may not be available on your PC.
Please also read the notes about your operating system.
Depending on the configuration selected, the operating system is preinstalled
on your hard disk (e.g. Windows 7).
Further information on this device is provided:
• in the poster "Getting Started"
• in the "Safety/regulations" manual
• in the "Warranty" manual
• in the operating manual for the monitor
• in the manual for the mainboard
• in your operating system documentation
• in the information files (e.g. *.PDF, *.HTML, *.DOC, *.CHM, *.TXT, *.HLP)
Some of the manuals listed can be found in electronic form on the "Drivers & Utilities" DVD.
You can access and view the required information using the Acrobat Reader
program, which is also included on the DVD. You can of course also
print out a copy of the manual if you prefer.
Fujitsu Technology Solutions 5

Your ESPRIMO
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important information for the proper use of the device.
►Indicates an activity that must be performed
Indicates a result
This font indicates data entered using the keyboard in a program dialogue or at
the command line, e.g. your password (Name123) or a command used to
start a program (start.exe)
This font indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This font indicates
• terms and texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
"This font" indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://ts.fujitsu.com"
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
Key indicates a key on the keyboard, e.g: F10
This font indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
6 Fujitsu Technology Solutions

Ports and operating elements
Ports and operating elements
Ports
This chapter presents the individual hardware components of your device. This will provide
you with an overview of the ports and operating elements on the device. Please familiarise
yourself with these components before starting to work with your device.
Front
52 3 14
1 = Optical drive eject button
2 = Storage card reader
3=USBports
4 = Optical drive (optional)
5 = ON/OFF switch with power-on indicator
Fujitsu Technology Solutions 7

Ports and operating elements
Rear
321 45678
1 = Power connection (AC IN)
2=DVI-Iport
3 = LAN port
4 = USB ports
5 = DisplayPort / HDMI port
(device-dependent)
6 = USB ports
7 = Audio output
8 = Microphone jack
8 Fujitsu Technology Solutions

Important notes
Important notes
ImportantnotesNotes
In this chapter you will find information regarding safety which it is essential to
take note of when working with your device.
Safety information
SafetyinformationNote
Please note the information provided in the "Safety/regulations" manual
and in the following safety notes.
When installing and operating the device, please observe the notes on
environmental conditions in Chapter "Technical data", Page 54 as well as
the instructions in Chapter "Getting started", Page 13.
When setting up the device, make sure there is clearance all around it so that
thecasingreceivesenough ventilation. In order to avoid overheating, do not
cover the ventilation areas of the monitor or the device.
You must only operate the device if the rated voltage used by the
device is set to the local mains voltage.
You must remove the power plug from the power socket so that the
mains voltage is completely disconnected.
Caution, components in the system can get very hot.
The activities described in these instructions must always be
performed with the greatest care.
Repairs to the device must only be performed by qualified technicians.
Incorrect repairs could put the user at great risk or cause serious damage
to the equipment (electric shock, risk of fire).
Transporting the device
Device,Tr ansp ortation Retransporta tion
Transport all parts separately in their original packaging or in a packaging which
protects them from knocks and jolts, to the new site.
Do not unpack them until all transportation manoeuvres are completed.
If the device is brought from a cold environment into the room where it will be
used, condensation may occur. To avoid damaging the device, wait until it has
reached room temperature and is absolutely dry before initial startup.
Fujitsu Technology Solutions 9

Important notes
Cleaning the device
Device,Tran sporta tionRetransportationSystemunit, seeDevi ce
Turn off all power and equipment switches and disconnect the power
plug from the mains outlet.
Do not clean any interior parts yourself, leave this job to a service technician.
Do not use any cleaning agents that contain abrasives or may corrode
plastic (alcohol, thinner or acetone).
Never clean the device with water! Water entering into the device could
present a serious risk to users (e.g. electric shock).
Ensure that no liquid enters the system.
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth that has been
moistened in mild domestic detergent and then carefully wrung out.
Use disinfectant wipes to clean the keyboard and the mouse.
Energy saving, disposal and recycling
DisposalEnergysavingRecyclingDrivers&UtilitiesDVDUserDocumentationDVD
Further information can be found on the "Drivers & Utilities" DVD.
10 Fujitsu Technology Solutions

Important notes
CE marking
CEmarkingCEmarkingNotesElectromagneticcompatibilityLowvoltagedi rective
The shipped version of this device complies with the requirements
of European Union directives 2004/108/EC "Elektromagnetische
Verträglichkeit", 2006/95/EC "Niederspannungsrichtlinie" and 2009/125/EC
"Ökodesign Richtlinie".
CE marking for devices with radio component
This equipment complies with the requirements of Directive 1999/5/EC of the
European Parliament and Commission from 9 March, 1999 governing Radio
and Telecommunications Equipment and mutual recognition of conformity.
This equipment can be used in the following countries:
Belgium Bulgaria Denmark Germany
Estonia Finland France Greece
UK Ireland Iceland Italy
Latvia Liechtenstein Lithuania Luxembourg
Malta Netherlands Norway Austria
Poland Portugal Rumania Sweden
Switzerland Slovakia Slovenia Spain
Czech Republic Hungary Cyprus
Contact the corresponding government office in the respective country for
current information on possible operating restrictions. If your country is
not included in the list, then please contact the corresponding supervisory
authority as to whether the use of this product is permitted in your country.
Fujitsu Technology Solutions 11

Important notes
FCC Compliance Statement
If the device complies with the FCC regulations, the FCC sign can be found on the type rating plate.
FCC Class B Compliance Statement
The following statement applies to the products covered in this manual, unless otherwise specified
herein. The statement for other products will appear in the accompanying documentation.
NOTE:
This equipment has been tested and found to comply with the limits for a "Class B" digital
device, pursuant to Part 15 of the FCC rules and meets all requirements of the Canadian
Interference-Causing Equipment Standard ICES-003 for digital apparatus. These limits are
designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in strict accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Fujitsu Technology Solutions GmbH is not responsible for any radio or television interference
caused by unauthorized modifications of this equipment or the substitution or attachment
of connecting cables and equipment other than those specified by Fujitsu Technology
Solutions GmbH. The correction of interferences caused by such unauthorized modification,
substitution or attachment will be the responsibility of the user.
The use of shielded I/O cables is required when connecting this equipment to any and all optional
peripheral or host devices. Failure to do so may violate FCC and ICES rules.
12 Fujitsu Technology Solutions

Getting started
Getting started
Gettingstarted
Please observe the safety information in the "Important notes", Page 9 chapter.
Unpacking and checking the delivery
It is recommended not to throw away the original packaging material! It may be
required for reshipment at some later date.
PackagingContentsofdeliveryPackaging,
►Unpack all the individual parts.
►Check the contents of the package for any visible damage caused during transport.
►Check whether the delivery conforms to the details in the delivery note.
►Should you discover that the delivery does not correspond to the delivery
note, notify your local sales outlet immediately.
Steps for initial setup
Preparingforfirs tuse,ove rviewPreparingforuse,
Only a few steps are necessary to put your new device into operation for the first time:
• Select a location for device and set up device
• Connect external devices such as mouse, keyboard and monitor
• Check the voltage at the mains outlet and connect the device to an electrical outlet
• Switch the device on
You will learn more about the individual steps in the following sections.
External devices
If you have received other external devices in addition to your own device (e.g.
a printer), do not connect these until after the initial installation. The following
sections describe how to connect these external devices.
Drives and boards
If you have received drives or boards with your device, please do not install
them until after first-time setup. How to install drives and boards is described
in the "System expansions", Page 43 chapter.
Remove the protective film
The top and underside and the lower cover are provided with protective film.
►Remove the protective film before initial startup.
Fujitsu Technology Solutions 13

Getting started
Installing the lower cover
2
13
1
Device with device cover (1), with installed lower
cover (2)
Device with device cover (1) and visible type
plate (3), without lower cover.
The device is equipped with a device cover (1) on the underside. The device cover is divided
into two: during operation, the lower cover (2) is inserted in the device cover.
When your device is delivered, the lower cover (2) is not yet installed on the underside
of the device, instead it is enclosed with the system, so that you can see the type rating
plate (3) and the software licence information during the initial start-up.
The type rating plate and the software licence are affixed on the device cover and are
normally not visible underneath the installed lower cover.
To install the lower cover before the initial start-up and to be able to use the
device for the first time, proceed as follows:
►Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an
anti-slip cloth on this surface to prevent the device from being scratched.
14 Fujitsu Technology Solutions

Getting started
1
1
2
1
►Place the lower cover on the underside of the device as shown.
►Hook the lower cover into the openings provided for it on the underside (1).
►Fold the cover in the direction of the arrow (2), until you feel and hear it engage.
You will find information on removing the lower cover in section "Remove the lower cover", Page 46.
Fujitsu Technology Solutions 15

Getting started
Setting up the device
WorkstationErgonomicDevice
When installing your device, please read the recommendations and safety
notes in the "Safety/regulations" manual.
We recommend that you place your device on a surface which is not slippery. In
view of the many different finishes and varnishes used on furniture, it is possible
that the rubber feet will mark the surface they stand on.
Depending on the location of your device, troublesome vibrations and noises
may occur. To prevent this, a distance of at least 10 mm should be maintained
from other devices on casing sides without ventilation surfaces.
In order to avoid overheating, do not cover the ventilation areas
of the monitor or the device.
A minimum distance of 200 mm from the device must be observed for ventilation areas.
Do not stack several devices on one another and do not stand a monitor on the device.
Do not expose the device to extreme ambient conditions (see "Technical data", Page 54,
section "Ambient conditions"). Protect the device against dust, humidity and heat.
Operating position
You can use the device in various operating positions:
•horizontal:
16 Fujitsu Technology Solutions