Fujitsu LIFEBOOK E549 User manual

System
Operating Manual
FUJITSU LIFEBOOK E549
FUJITSU LIFEBOOK E559

Contact address in North America
FUJITSU AMERICA INC.
1250 East Arques Avenue, Sunnyvale,
CA 94085-3470, U.S.A.
Telephone: [phone] or 408 746 6000
"http://solutions.us.fujitsu.com"
"http://solutions.us.fujitsu.com/contact"
Have a question? Email us at: "AskFujits[email protected]jitsu.com"
Copyright
©2019F
ujitsu America, Inc. All rights reserved
FPC65-7990-01

FUJITSU LIFEBOOK E549
FUJITSU LIFEBOOK E559
Operating Manual
Declarations of conformity 7
Fujitsu Contact Information 8
Ports and controls 10
Important notes 16
First-time setup of your device 21
Working with the notebook 24
Security functions 52
Connecting external devices 59
Removing and installing components
during servicing 65
Settings in BIOS Setup Utility 74
Troubleshooting and tips 77
Technical data 84
Manufacturer’s notes 87
Appendix 94
Index 106

Copyright and Trademark Information
Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness
of this document; however, as ongoing development efforts are continually improving the
capabilities of our products, we cannot guarantee the accuracy of the contents of this
document. We disclaim liability for errors, omissions, or future changes.
Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited
or its subsidiaries in the United States and other countries.
Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or
its subsidiaries in the United States and other countries.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., USA.
The terms HDMI and HDMI High-Definition Multimedia Interface and the HDMI
Logo are either a registered trademarks or trademarks of HDMI Licensing, LLC
in the United States and/or other countries.
USB Type-C is a trademark or registered trademark of the USB Implementers
Forum in the USA and other countries.
USB Type-C is a trademark or registered trademark of the USB Implementers
Forum in Canada and other countries.
All other trademarks specified here are the property of their respective owners.

Contents
Contents
Declarationsofconformity ............................................................. 7
Fujitsu Contact Information ............................................................ 8
Notational conventions .................................................................. 9
Portsandcontrols ..................................................................... 10
FUJITSULIFEBOOKE549 .............................................................. 10
FUJITSULIFEBOOKE559 .............................................................. 13
Importantnotes ........................................................................ 16
Safetyinstructions ...................................................................... 17
Additional safety notes for devices with radio components . . . . . ............................. 18
Energysaving .......................................................................... 18
Energy saving under Windows ....................................................... 18
Traveling with your notebook . . ........................................................... 18
Beforeyoutravel ................................................................... 19
Transporting the notebook ........................................................... 20
Cleaning the notebook .................................................................. 20
First-timesetupofyourdevice ......................................................... 21
Unpacking and checking the device . . . ................................................... 21
Choose a location . ...................................................................... 22
Connecting the AC adapter . . . ........................................................... 22
Switching on the device for the firsttime .................................................. 23
Installing Bonus Apps . . . . . ........................................................... 23
Working with thenotebook ............................................................ 24
Status indicators ........................................................................ 24
Switching the notebook on . . . . ........................................................... 27
Switching the notebook off . . . . ........................................................... 27
Keyboard ............................................................................... 28
Hot Keys and functionkeys .......................................................... 31
F-Lock setting ....................................................................... 33
Key combinations ................................................................... 33
Virtual numberkeys ................................................................. 35
Separate numberkeypad ............................................................ 36
Keyboard with background lighting (optional) . . ........................................ 36
Country andkeyboardsettings ....................................................... 36
Touchpadandtouchpadbuttons .......................................................... 37
Moving thepointer .................................................................. 37
Selectinganitem .................................................................... 37
Executing commands . . . . . ........................................................... 37
Draggingitems ...................................................................... 38
LCD screen ............................................................................ 38
Webcam ............................................................................... 39
Rechargeablebattery ................................................................... 40
Charging,caringforandmaintainingthebattery ....................................... 40
Removingandinstallingthebattery ................................................... 41
Using the energy saving functions . ....................................................... 43
Adjustthefancontrol ................................................................ 44
Memorycards .......................................................................... 45
Supported formats .................................................................. 45
Fujitsu 3

Contents
Insertingthememorycard ........................................................... 45
Removingthememorycard .......................................................... 45
Speaker and microphone ................................................................ 46
Wireless LAN/Bluetooth wireless components ............................................. 46
Switching the wireless components on and off ......................................... 46
ConfiguringWLANaccess ........................................................... 46
FurtherinformationonWLANandBluetooth ........................................... 46
EthernetandLAN ....................................................................... 47
Yourportreplicator ...................................................................... 48
Portsontheportreplicator ........................................................... 48
Connecting the notebook to the port replicator . . . . . . .................................. 49
Connecting the AC adapter to the port replicator . . . . .................................. 50
Switching on the notebook via the port replicator . . . . . .................................. 50
Disconnecting the notebook from the port replicator . .................................. 51
Securityfunctions ..................................................................... 52
Configuring the fingerprint sensor ........................................................ 52
Settingupthepalmveinsensor .......................................................... 53
UsingtheSecurityLock ................................................................. 53
ConfiguringpasswordprotectioninBIOSSetupUtility ...................................... 54
Protecting BIOS Setup Utility (supervisor password and user password) . . ............... 54
Password protection for booting the operating system .................................. 56
Passwordprotectionfortheharddisk ................................................. 56
Trusted Platform Module - TPM (device dependent) . . . . . . .................................. 57
EnablingTPM ....................................................................... 57
DisablingTPM ...................................................................... 57
Smart Card reader . . . . . . ................................................................ 58
InsertingtheSmartCard ............................................................. 58
Connectingexternaldevices ........................................................... 59
Connecting an external monitor . . ........................................................ 59
Connecting USB devices ................................................................ 61
USBportwithcharging function(USBType-C) ......................................... 62
USBportwithcharging function(AnytimeUSBcharge) ................................. 63
HowtoremoveUSBdevicescorrectly ................................................ 63
Headsetport ........................................................................... 64
Removing and installing components during servicing .. ............................... 65
Notes on installing and removing boards and components .................................. 65
Preparing to remove components ........................................................ 66
Removethecover ...................................................................... 67
Removing and installing memory expansion . . ............................................. 68
Removingamemorymodule ......................................................... 68
Installingamemorymodule .......................................................... 69
Installing and removing an M.2 module (dependent on configuration) ........................ 69
InstallingtheM.2module ............................................................ 70
RemovingtheM.2module ........................................................... 70
Installing and removing the hard disk (only for LIFEBOOK E559 with HDD configuration
level) .................................................................................. 71
Removingtheharddisk .............................................................. 71
Installingaharddisk ................................................................. 72
Attachingthecover ..................................................................... 73
Finishing component removal ............................................................ 73
4Fujitsu

Contents
Settings in BIOS Setup Utility . . . ....................................................... 74
StartingtheBIOSSetupUtility ........................................................... 74
BIOSSetup Utilityoperation ............................................................. 75
ExitingBIOSSetupUtility ................................................................ 76
Exit Saving Changes - save changes and exit BIOS Setup Utility . . ..................... 76
Exit Discarding Changes - Reject changes and exit BIOS Setup Utility . . . . . .............. 76
Load Setup Defaults – load default values . ............................................ 76
Discard Changes - Discard Changes without exiting BIOS Setup Utility . . . . .............. 76
Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . .............. 76
Savechangesandpoweroff ........................................................ 76
Troubleshootingandtips .............................................................. 77
Helpifproblemsoccur ................................................................... 77
If you need to restore your system . ....................................................... 77
The notebook’s date or time is incorrect ................................................... 78
Whencertaincharactersareenteredonthekeyboard,onlynumeralsarewritten ............. 78
The notebook’s LCD screen remains blank . . . . ............................................ 78
The LCD screen of the notebook is difficulttoread ......................................... 78
Theexternalmonitorremainsblank ...................................................... 79
Theexternalmonitorisblankortheimageisunstable ..................................... 79
The notebook does not start after switching it on . . . ........................................ 80
The notebook stops working . . ........................................................... 80
The printer does not print . . . . . ........................................................... 80
The wireless connection to a network does not work . . . .................................... 81
Acousticwarning ........................................................................ 81
Smart Card reader is not recognized . . . ................................................... 81
SmartCardPINforgotten ................................................................ 81
SmartCardlost ......................................................................... 81
Errormessagesonthescreen ........................................................... 82
Technicaldata ......................................................................... 84
LIFEBOOK ............................................................................. 84
WLAN specifications .................................................................... 85
Rechargeablebattery ................................................................... 86
Notebook network adapter . . . . ........................................................... 86
Network adapter port replicator ........................................................... 86
Manufacturer’snotes .................................................................. 87
Disposalandrecycling .................................................................. 87
Recyclingyourbattery ................................................................... 87
DOC(IndustryCANADA)Notices ........................................................ 88
ULNotice ........................................................................... 88
ENERGYSTARCompliance ............................................................. 89
FCCandICRegulatoryInformation ...................................................... 90
Regulatory Notes and Statements . ................................................... 90
Canadian Notice / Avis pour le Canada ................................................... 93
Canadian Notice . . .................................................................. 93
Avis pour le Canada . . . . . . ........................................................... 93
Appendix .............................................................................. 94
Before Using the Optional Wireless LAN . . . . . . ............................................ 94
WirelessLANDevicesCoveredbythisDocument ...................................... 94
CharacteristicsoftheWLANDevice .................................................. 94
WirelessLANModesUsingthisDevice ............................................... 95
Fujitsu 5

Contents
Deactivating/DisconnectingtheWLANDevice ......................................... 97
ConfiguringtheWirelessLAN ............................................................ 98
Configuring the WLAN Using Windows . . . ............................................. 98
Connection to the network . . . ........................................................ 98
TroubleshootingtheWLAN ........................................................... 99
UsingtheBluetoothDevice .............................................................. 101
Image Backup and Recovery Procedures ................................................. 102
Windows 10 Procedures . ............................................................ 102
Creatingarecoverydrive ............................................................ 102
RecoveryoptionsinWindows10 ..................................................... 102
Downloading driver updates . ............................................................ 105
Index .................................................................................. 106
6Fujitsu

Declarations of conformity
Declarations of conformity
Declarationof Conformity
DECLARATION OF CONFORMITY
according to FCC Part 15
Responsible Party Name: Fujitsu America, Inc.
Address: 1250 E. Arques Avenue
Sunnyvale, CA 94085
Telephone: [phone]
Declares that product: Base Model Configuration:
LIFEBOOK E549, LIFEBOOK E559
Complies with Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC rules. Operations are subject to the
following two conditions: (1) This device may not cause harmful interference. (2) This
device must accept any interference received, including interference that may cause
undesired operation.
Model ref. of certification: ME14A for E549, ME15A for E559.
1
1 = Declaration of conformity
Fujitsu 7

Fujitsu Contact Information
Fujitsu Contact Information
Service and Support
You can contact Fujitsu Service and Support in the following ways:
• Toll free phone: 1-800-8Fujitsu (1-800-838-5487)
• Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"
Before you place the call, have the following information ready so that the customer
support representative can provide you with the fastest possible solution:
• Product name
• Product configuration number
• Product serial number
• Purchase date
• Conditions under which the problem occurred
• Any error messages that have occurred
• Type of device connected, if any
Fujitsu Shopping Online
Please go to "http://www.shopfujitsu.com/store/ ".
Maintaining Latest Configuration
To ensure that you always have the most current driver updates related to your system, you should
occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is
available from the Fujitsu Support site. FSDM will allow you to view a list of the most current
drivers, utilities and applications to determine whether you have the latest versions. If you have
a Windows 10 operating system, you will need to go to the Support Site to download the FSDM
Utility: "http://www.shopfujitsu.com/CSportal/support.do?srch=DOWNLOADS".
Limited Warranty
Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the
Limited Warranty Terms and Conditions Booklet that came with your notebook.
8Fujitsu

Fujitsu Contact Information
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
this warning will endanger your life, will damage the device or lead to loss
of data. The warranty will be invalidated if the device becomes defective
through failure to observe these warnings.
Indicates important information which is required to use the device properly.
►indicates an activity that must be performed
indicates a result
This style indicates data entered using the keyboard in a program dialogue or at
the command line, e.g. your password (Name123)oracommandusedto
start a program (start.exe)
This style indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This style indicates
• terms and texts used in a software interface, e.g.: Click on Save.
• names of programs or files, e.g. Windows or setup.exe.
"This style" indicates
• Cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://solutions.us.fujitsu.com/"
• names of CDs, DVDs and titles or designations of other materials,
e.g.: "CD/DVD Drivers & Utilities"
Key indicates a key on the keyboard, e.g: F10
This style indicates terms and text that are emphasized or highlighted, e.g.: Do not
switch off the device
Fujitsu 9

Ports and controls
Ports and controls
This chapter presents the individual hardware components of your device. It gives an
overview of the indicators and ports on the device. Please familiarize yourself with
these items before you start to work with the device.
FUJITSULIFEBOOKE549
Front
13
1
2
65
9
11
7
8
10
4
4
1 = Microphone (optional)
2 = Webcam (optional)
3 = Webcam LED (optional)
4 = Speaker
5 = ON/OFF button
6 = Status indicators
7 = Fingerprint sensor (optional) or palm
vein sensor (optional)
8 = Memory card slot
9 = Touchpad buttons
10 = Touchpad
11 = Status indicators
10 Fujitsu

Ports and controls
Left side
1 2 3 45
1 = DC input connector (DC IN)
2 = External monitor port (VGA)
3 = USB 3.1 Gen2 port with charging function
(USB Type-C with Display Port 1.2)
4 = USB 3.1 Gen 1 port with charging function
(USB Type-A, Anytime USB charge)
5 = Smart Card reader (optional)
Right side
1 2 35
4
1 = Headset port
2 = USB 3.1 Gen 1 port (USB Type-A)
3 = HDMI port
4 = LAN port
5 = Security Lock device
Fujitsu 11

Ports and controls
Bottom
132
4
5
1 = Rechargeable battery
2 = Battery lock slider switch 1
3 = Memory upgrade compartment for DIMM
modules, M.2 module and LTE module
4 = Port replicator port
5 = Battery lock slider switch 2
12 Fujitsu

Ports and controls
FUJITSU LIFEBOOK E559
Front
13
1
2
65
11
12
8
9
10
4
4
7
1 = Microphone (optional)
2 = Webcam (optional)
3 = Webcam LED (optional)
4 = Speaker
5 = ON/OFF button
6 = Status indicators
7 = Separate number keypad
8 = Fingerprint sensor (optional) or palm
vein sensor (optional)
9 = Memory card slot
10 = Touchpad
11 = Touchpad buttons
12 = Status indicators
Fujitsu 13

Ports and controls
Left side
1 2 3 45
1 = DC input connector (DC IN)
2 = External monitor port (VGA)
3 = USB 3.1 Gen2 port with charging function
(USB Type-C with Display Port 1.2)
4 = USB 3.1 Gen 1 port with charging function
(USB Type-A, Anytime USB charge)
5 = Smart Card reader (optional)
Right side
1 2 35
46
1 = Headset port
2 = USB 3.1 Gen 1 port (USB Type-A)
3 = Display Port
4 = HDMI multimedia interface port
5 = LAN port
6=Security
Lock device
14 Fujitsu

Ports and controls
Bottom
132
4
5
1 = Rechargeable battery
2 = Battery lock slider switch 1
3 = Memory upgrade compartment for
DIMM modules, hard disk (HDD or M.2
module) and LTE module
4 = Port replicator port
5 = Battery lock slider switch 2
Fujitsu 15

Important notes
Important notes
ImportantnotesNotes
This chapter contains essential safety information which must be followed
when working with your notebook. Other notes also provide useful information
which will help you with your notebook.
16 Fujitsu

Important notes
Safety instructions
SafetyinformationInform ation,
Please observe the following safety information.
Please pay special attention to the sections in the manual marked
with the symbol on the left.
When connecting and disconnecting cables, observe the relevant
notes in this operating manual.
To prevent turn injuries or overheating of the device, not not place device directly
on your lap and ensure that the ventilation apertures are not covered.
Read the information on the ambient conditions in the "Technical data", Page 84
chapter and the "First-time setup of your device", Page 21 chapter before preparing
your notebook for use and switching it on for the first time.
When cleaning the device, please observe the relevant notes in the
section "Cleaning the notebook", Page 20.
Please refer to the notes in the chapter "Removing and installing
components during servicing", Page 65.
When handling this device, you will come into contact with lead, a chemical which in
California is held to be a possible cause of birth defects and other damage to fertility.
Wash your hands after using the device.
Do not place the device on uneven or unstable surfaces.
Do not place any objects on the device.
Do not apply any pressure to the device.
Do not use the corners of the display to move it.
Turn the display carefully. In doing so, do not use excessive force.
Lift and carry the device by holding it at the bottom and not just at the display.
Prevent harsh impacts, vibrations and shaking of the device and the display.
On devices with touchscreen: Use very little pressure to carefully
tap and write on the display.
Keep the ventilation slots free.
Switch off the device before you put it inside a bag or backpack.
In emergencies (e.g. damage to the device or power cable, entry of liquids
or foreign objects), immediately switch off the device and disconnect the
AC plug. Short circuit, smoke and/or fire may occur as a result. Please
contact your sales outlet or our Hotline/Service Desk.
This notebook complies with the relevant safety regulations for data processing equipment.
If you have any questions about setting up your notebook in the intended environment,
please contact your sales outlet or our Hotline/Service Desk.
Fujitsu 17

Important notes
Additional safety notes for devices with
radio components
Radiocomponent sWirelessLANBluetooth,Safetynotes
If a radio component (Wireless LAN / Bluetooth) is integrated in your notebook, you must
be sure to observe the following safety notes when using your notebook:
• Switch off the radio components when you are in an aircraft or driving in a car.
• Switch off the radio components when you are in a hospital, an operating room or near a medical
electronics system. The transmitted radio waves can impair the operation of medical devices.
• Switch off the radio components, when you let the device get near flammable gases
or into hazardous environments (e.g. gas station, paintshops), as the transmitted
radio waves can cause an explosion or a fire.
For further information on how to switch the radio components on and off, refer
to chapter "Switching the wireless components on and off", Page 46.
Energy saving
NotesEnergyPowersaving
Switch the notebook off when it is not in use. Switch off any connected external devices when
they are not in use. If you use the energy saving functions, the notebook uses less power. You
will then be able to work for longer before having to recharge the battery.
The energy efficiency is increased and environmental pollution is reduced.
You save money and help protect the environment.
Energy saving under Windows
►Make use of the available energy saving functions as described in chapter
"Using the energy saving functions", Page 43.
Traveling with your notebook
Mobileoperation NotesTrans port Notebook
Please observe the points listed below when traveling with your notebook.
18 Fujitsu