Fujitsu IP-9500e User manual

T101-1209-01EN 01
IP-9500e
User’s Guide

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IP-9500e
i
USING IP-9500e SAFELY
Handling of This Manual
The manual contains important information regarding the safe use of IP-9500e. Read it thoroughly
before operating this device. Make sure that users of the device read and understand thoroughly all
safety precautions contained in the manual. Keep this manual in a safe and convenient location for
quick reference.
Fujitsu makes every effort to prevent users and bystanders from injury and to prevent property damage.
To ensure no harm to you and bystanders, and to prevent damage to the device itself, be sure to use
IP-9500e in accordance with instructions in the manual.
The following notice is for USA users only.
IP-9500e has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
The following notice is for Canada users only.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
The following notice is for EU (European Union) users only.
This is Class A product of Electromagnetic Interference (EMI) standard. In a domestic environment
this product may cause radio interference in which case the user may be required to make adequate
measures.
This manual includes technology controlled under the Foreign Exchange and Foreign Trade Control
Law of Japan. The manual or a portion thereof must not be exported (or re-exported) without
authorization from the appropriate governmental authorities in accordance with the above law.
IP-9500e is designed and manufactured for use in standard applications such as office work, personal
devices, and household appliances. The product is not intended for special uses (such as
nuclear-reactor control in atomic energy facilities, aeronautic and space systems, air traffic control,
operation control in mass transit systems, medical devices for life support, and missile firing controls in
weapons facilities) where particularly high reliability requirements exist, where the pertinent levels of
safety are not guaranteed, or where a failure or operational error could threaten a life or cause physical
injury (hereafter referred to as "mission-critical" use). Customers considering use of this product for
mission-critical applications must have safety-assurance measures in place beforehand. Moreover,
they are requested to consult our sales representative before embarking on such specialized use.
Copying of and disassembly, decompilation and other forms of reverse engineering of any program
included with this device is prohibited.
Microsoft, Windows, Windows NT, Windows 2000, and Windows XP are registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.

IP-9500e
ii
IMPORTANT NOTE TO USERS
READ THE ENTIRE MANUAL CAREFULLY BEFORE USING THIS PRODUCT.
INCORRECT USE OF THE PRODUCT MAY RESULT IN INJURY OR DAMAGE TO
USERS, BYSTANDERS OR PROPERTY.
While FUJITSU has sought to ensure the accuracy of all information in this manual, FUJITSU assumes
no liability to any party for any damage caused by any error or omission contained in this manual, its
updates or supplements, whether such errors or omissions result from negligence, accident, or any other
cause. In addition, FUJITSU assumes no liability with respect to the application or use of any product or
system in accordance with descriptions or instructions contained herein; including any liability for
incidental or consequential damages arising therefrom.
FUJITSU DISCLAIMS ALL WARRANTIES REGARDING THE INFORMATION
CONTAINED HEREIN, WHETHER EXPRESSED, IMPLIED, OR STATUTORY.
FUJITSU reserves the right to make changes to any products described herein without further notice
and without obligation.
No part of this manual shall be reproduced in any way or form without the permission of Fujitsu Limited.
All Rights Reserved. Copyright ©FUJITSU LIMITED 2007

IP-9500e
iii
PREFACE
Thank you for purchasing the FC4073IP1E IP-9500e.
IP-9500e is the video transmission unit with the H.264 encoding technology which performs the high
compression ratio, and transmits the HD (High Definition) video and audio signals in real time through even
the optical IP network like FTTH. IP-9500e has functions that encodes HD video signals from a HD camera
or similar device and distributes it across the network in real-time. It also has functions that decode the
encoded HD video signal data received via the network and displays it on a monitor or other device. In
addition, the optional cards add the various services.
This manual is intended for system designers and system managers who use IP-9500e. Readers are
assumed to have a basic knowledge of networks and video distribution.
Product operating environment
•Designed for use in real-time audio/video transmission systems and in the transmission system of
monitoring systems, IP-9500e is intended for indoor use.
Note:
The contents of this manual are subject to change without notice.
September 2007 1st Edition

IP-9500e
iv
ORGANIZATION AND CONTENTS OF THIS MANUAL
The manual consists of five chapters, an appendix, a glossary and an index.
Read Chapters 1 and 2 first for information on installing and connecting the device. Read Chapter 3 for
operating instructions, and Chapter 4 and subsequent chapters can be read as required.
Chapter 1 Preparations
This chapter describes the checks that are required before the start of IP-9500e operation.
Chapter 2 Installation and Connection
This chapter describes conditions for IP-9500e installation and explains how to connect it to peripheral
the devices.
Chapter 3 Operating Instructions
This chapter explains how to power on/off, set up and operate the device.
Chapter 4 Connection Cable Specifications
This chapter contains a classification of how work is implemented, cable connection system diagrams
and cable connector details.
Chapter 5 Troubleshooting
This chapter describes actions to be taken if the device does not operate normally or if an alarm LED
turns on.
Appendix
The appendix contains views of the device and its basic specifications. Installation work and on-site
adjustment preparations are also covered in this section.
Glossary
The glossary defines the technical terms used in this manual.
Index
The index lists keywords and corresponding pages on which the words appear, so necessary items can be
looked up immediately.

IP-9500e
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WARNING INDICATIONS
This manual uses warning indications to warn of conditions in order to prevent serious injury and
property damage. Warning indications consist of warning markings of specific levels and warning
messages. The warning markings are shown below along with their definitions.
WARNING indicates a situation that could lead to serious injury
or loss of life if procedures are not followed correctly.
CAUTION indicates a situation that could lead to minor or
moderate injury and/or damage to the device itself if procedures
are not followed correctly.
Warning indications within text
Warning markings are followed by warning messages. Every warning marking is centered on a line.
Left and right indents are set for warning messages to differentiate them from ordinary text.
Furthermore, the lines immediately before and after warning indications are left blank.
(Example)
Possibility of electric shock, fire and damage to the device
Always observe the precautions given below.
This indicates a hazardous situation that could lead to electric shock, fire or
damage to the device.
•Always connect the power cord to a power receptacle for a standard
two-prong plug with ground.
•Connect the device to the power receptacle with a capacity of 1A or
more. When using a power extension cable, be sure that the total
power consumption of all devices connected to the cable does not
exceed the rated capacity of the cable. If a power receptacle with a
low capacity or capacity below the rated value is used, the power
receptacle, extension cable or power distribution wiring may overheat
and start a fire.
Important warning indications are summarized below in “Safety Precautions.”
!
!
CAUTION

IP-9500e
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SAFETY PRECAUTIONS
List of important warnings
The table below contains a list of important warning indications.
Work type Warning
Normal use Possibility of electric shock and fire
If an excessive heat, smoke, an abnormal odor or an unusual noise is coming from the
device, immediately set its power switch to OFF and remove the power cord plug from
the power receptacle. Then, contact a Fujitsu Service Center.
This indicates a hazardous situation that could lead to fire and electric shock.
Possibility of electric shock and fire
If foreign matter (e.g., water, bits of metal, fluid) gets inside the device, immediately set
its power switch to OFF and remove the power cord plug from the power receptacle.
Then, contact a Fujitsu Service Center.
This indicates a hazardous situation that could lead to fire and electric shock.
Possibility of electric shock and fire
If the device has been dropped or otherwise damaged, immediately set its power switch
to OFF and remove the power cord plug from the power receptacle. Then, contact a
Fujitsu Service Center.
This indicates a hazardous situation that could lead to electric shock.
Possibility of electric shock and fire
To keep foreign matter out, ensure that drink containers and metal objects are not placed
on or near the device.
The presence of foreign matter such as water inside the device creates a hazardous
situation that could lead to electric shock.
Possibility of electric shock and fire
Ensure that no liquid is splashed on the device, making it wet.
The presence of foreign matter such as water inside the device creates a hazardous
situation that could lead to fire and electric shock.
Possibility of electric shock and fire
Ensure that the power cord does not become damaged, and avoid tampering with it.
If the power cord has a heavy object is placed on it, pulled at, bent, or becomes entangled, it
could be damaged as a result. Also, the power cord could be damaged if subjected to heat,
creating a hazardous situation that could lead to fire and electric shock.
Possibility of electric shock
Because this device contains a hazardous voltage section, never open the cover.
Only a service engineer must open the cover.
This warning indicates a hazardous situation that could lead to electric shock.
Indicates a situation that could lead to serious injury or loss of life if procedures
are not followed correctly.

IP-9500e
vii
Work type Warning
Installation Possibility of electric shock and fire
Do not install the device in the following places because using it there may cause a fire or
electric shock:
•Extremely dusty or dirty place
•Wet or humid location
•Hot location, such as a place where the device is exposed to direct sunlight or is
near heating equipment
•Near products (e.g., speakers) that generate a strong magnetic field
•Location where the temperature is too hot or cold
•In an environment with sharp temperature fluctuations
•Area with poor ventilation
•Near a fire
Possibility of electric shock, fire, and damage to the device
Always observe the precautions given below.
This indicates a hazardous situation that could lead to electric shock, fire and damage to
the device.
•Always connect the power plug to a power receptacle for a standard two-prong plug
with ground.
•Connect the device to a power receptacle with a capacity of 1 A or more. When
using a power extension cable, be sure that the total current consumption of all
devices connected to the cable does not exceed the rated capacity of the cable. If a
power receptacle with a low capacity or capacity below the rated value is used, the
power receptacle, extension cable or power wiring may overheat and start a fire.

IP-9500e
viii
Work type Warning
Installation
and
relocation
Possibility of serious injury and damage to the device
Do not install the device in places where it is exposed to shock and strong vibrations, on
an incline or in unstable locations.
This indicates a hazardous situation that could lead to serious injury or damage to the
device.
Possibility of serious injury and damage to the device
When relocating the device, observe the following precautions to protect against serious
injury and damage to the device:
•Set the power switch to OFF, and disconnect all connected cables. Take care to
avoid getting your feet entangled in the cables.
•To prevent serious personal injury when moving the device, take special care to pay
attention to your surroundings.

IP-9500e
ix
LABEL
The warning label shown below is affixed to the device.
・ Never remove the label.
・ Be sure to check the label at the bottom of this device before coming to the power supply.
・ The following label is intended for users of the devices.

IP-9500e
x
PRODUCT HANDLING PRECAUTIONS
Maintenance
Do not try to repair the device yourself. Contact a Fujitsu Service Center.
Read this manual thoroughly before attempting to operate the device.
If you have any questions, contact a Fujitsu Service Center.
If a problem occurs, contact a Fujitsu Service Center.
The Fujitsu Service Center will ask you to describe the problem, the lamp display status of
alarm LEDs and other details. Check the system for this information.
Connectable devices
Only devices that conform to the device interface specifications (see Appendix 2.3, "Device
Specifications") can be connected. Otherwise, if incompatible devices are connected, the result
may be personal injury and property damage.
Disposal
To dispose of the device, contact a Fujitsu Service Center, or request a specialist to take care its
disposal.
Modification and restoration
Do not use any device that has been modified or rebuilt with refurbished used parts. Doing so
may result in personal injury and property damage.
WARNING
CAUTION

IP-9500e
I
CONTENTS
Chapter 1 Preparations.......................................................................... 1
1.1 Main Features ...................................................................................... 3
1.2 Components ......................................................................................... 4
1.3 Basic Application Examples ................................................................. 5
1.4 Part Names .......................................................................................... 6
Chapter 2 Installation and Connection................................................. 9
2.1 Installation Conditions .........................................................................11
2.1.1 Environment conditions ............................................................11
2.1.2 Installation environment............................................................11
2.1.3 Air flow into and out from the device........................................ 14
2.1.4 Open space required around the device.................................. 15
2.2 Power Supply System Connections................................................. 16
2.2.1 Connection to ground .............................................................. 16
2.2.2 Connection to power source .................................................... 17
2.3 Audio and Video Device Connections.............................................. 20
2.3.1 Encoder ................................................................................... 20
2.3.2 Decoder ................................................................................... 22
2.4 Connection to Network ....................................................................... 24
2.5 Connection to RS-232C Device....................................................... 25
2.6 CF Card Insertion and Removal ......................................................... 26
2.7 Optional Card Slot .............................................................................. 27
Chapter 3 Operation Instructions ....................................................... 29
3.1 Power ON/OFF................................................................................... 31
3.1.1 Powering on............................................................................. 31
3.1.2 Powering off............................................................................. 31
3.2 Device Settings and Operation........................................................... 32
3.2.1 Maintenance page ................................................................... 34
3.2.2 Reboot ..................................................................................... 34
3.3 Operation Management...................................................................... 35
3.3.1 Settings.................................................................................... 35
3.3.2 Log .......................................................................................... 37
3.3.3 Software management............................................................. 39
3.4 Device Setting and Operation (Front Panel)....................................... 40
3.5 Operation Method and Page Transition ........................................... 41
3.6 Special Use of Cancel Key ................................................................. 47
Chapter 4 Cable Specifications........................................................... 49
4.1 Installation Preparations ..................................................................... 51
4.2 Cable and Connector Details.............................................................. 52

IP-9500e
II
Chapter 5 Troubleshooting ..................................................................61
5.1 Help Information..................................................................................63
5.2 Alarm LED Lamp Is On .......................................................................65
5.3 Maintenance .......................................................................................66
5.3.1 Maintenance space ..................................................................66
5.3.2 Change of maintenance parts (Maintenancer only)..................67
Appendix..................................................................................................69
A.1 Appearance.........................................................................................71
A.2 Basic Specifications ............................................................................73
A.2.1 External specifications..............................................................73
A.2.2 Environment specifications.......................................................73
A.2.3 Function specifications.............................................................74
A.3 Preparations for Installation Work .......................................................80
A.3.1 Scope of installation work.........................................................80
A.3.2 Unpacking and device check....................................................80
A.3.3 Installation conditions ...............................................................80
A.3.4 Connecting external cables ......................................................80
A.4 Preparations for On-site Turn-up ......................................................81
Glossary and Index .................................................................................85
Glossary.......................................................................................................87
Index ............................................................................................................90

Chapter 1 Preparations
This chapter describes the checks that are required before the start of IP-9500e
operation.
1.1 Main Features ············································································ 3
1.2 Components··············································································· 4
1.3 Basic Application Examples ······················································· 5
1.4 Part Names ················································································ 6
CHAPTER 1
PREPARATIONS

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Chapter 1 Preparations
IP-9500e
3
1.1 Main Features
IP-9500e is the video transmission unit with the H.264 encoding technology which performs the high
compression ratio, and transmits the HD (High Definition) video signal in real time through even the
optical IP network like FTTH.
IP-9500e has an encoding function that encodes HD video signals from a HD camera or similar device
and distributes it across the network in real-time. Its decoding function decodes the encoded HD video
signal data received via the network and displays it on a monitor or other device.
Main Features
Item Specifications
HD-SDI 1ch [BNC]
Video input
HDMI 1ch [HDMI]
HD-SDI 1ch [BNC]
HDMI 1ch [HDMI]
Video output
Analog Composite 1ch [BNC] NTSC/PAL
HD-SDI embedded 4ch [BNC], 2 stereo pairs
HDMI 2ch [HDMI]
Audio input
Analog balanced 600Ω2ch [XLR 3pin], 1 stereo pair
HD-SDI embedded 4ch [BNC], 2 stereo pairs
HDMI 2ch [HDMI]
Audio output
Analog balanced 600Ω2ch [XLR 3pin], 1 stereo pair
Reference clock input Analog Composite 75Ωor
Component 75Ω1ch [BNC]
Voice input/output Analog balanced 600Ω1ch [RJ25]
Network LAN 2ch
[RJ45],
10BASE-T / 100BASE-TX / 1000BASE-T
Data input/output RS-232C 1ch [D-sub9-pin], male connector
CF CARD slot CF CARD 1 Data storage application
Installation conditions Indoor: On a desk, mounted in a rack
Dimensions W: 425 H: 42 D: 350 (mm) Note: Excluding protrusions (i.e., not including feet)
W: 430 H: 45 D: 393 (mm) Note: Including FAN, etc
Cooling system Forced air cooling
Power supply 100-240VAC
Weight Maximum 6kg
Power consumption 90W (93VA) or less @ 100VAC
Temperature
Humidity
-10 to 55°C (No low temperature startup: -10 to -1°C)
20 to 90%RH (No condensing)
1.1

Chapter 1 Preparations
IP-9500e
4
1.2 Components
The IP-9500e product package consists of the following components.
･ IP-9500e: 1 pc (cables separate order)
･Instructionmanual(thismanual): ･Feet: 5 pcs
･Holder of power supply cable: 1 pc ･Mounting kit on 19” rack: 2 pcs
･Pan screw (M5): 4 pcs
(19”rack-Mountingkit)
LAN
1.2

Chapter 1 Preparations
IP-9500e
5
1.3 Basic Application Examples
Examples (system configuration) of use of IP-9500e are shown below.
1.3
HD
Decoder Site

Chapter 1 Preparations
IP-9500e
6
1.4 Part Names
This section gives the name and describes the function of individual parts of IP-9500e.
The diagrams below show the layout of parts on the outside of the device, and the table below lists
the name and describes the function of individual parts. Numbers in the diagrams correspond to
numbers in the table.
Figure Front panel
Figure Rear panel
Part names
No. Name Description
(1) CF CARD slot Slot in which a CompactFlash@card is inserted.
(2) LAN port
(LAN)
Ethernet 10BASE-T/100BASE-TX /1000BASE-T communication port.
See Section 2.4, “Connection to a Network,” for an explanation on using this port.
See Section 4.2, “Cable and Connector Details,” for cable connection information.
(3) Status LED
(LINK/ACT)
Indicates the status of LAN port.
For more information, see Table 5.3, “Details of LED Indications,” in Section 5.2.
(4)
Speed LED
(100/1000M)
Indicates the speed of LAN port.
For more information, see Table 5.3, “Details of LED Indications,” in Section 5.2.
(5) CONSOLE port
(CONSOLE)
Ethernet 10BASE-T/100BASE-TX /1000BASE-T communication port.
See Section 2.4, “Connection to a Network,” for an explanation on using this port.
See Section 4.2, “Cable and Connector Details,” for cable connection information.
(6) Status LED
(LINK/ACT)
Indicates the status of console port.
For more information, see Table 5.3, “Details of LED Indications,” in Section 5.2.
(7)
Speed LED
(100/1000M)
Indicates the speed of console port.
For more information, see Table 5.3, “Details of LED Indications,” in Section 5.2.
(8) HDMI input
(HDMI IN)
Digital HDMI video input terminal. 50Ωunbalanced.
See Section 2.3, “Audio and Video Device Connections,” for an explanation on
using this terminal. See Section 4.2, “Cable and Connector Details,” for cable
connection information.
1.4
LAN