Fujitsu ScanSnap iX500 User manual

P3PC-4162-01EN
Getting Started
1
Thank you for purchasing ScanSnap iX500 (hereinafter referred to as "the ScanSnap"). This manual
describes the preparation required for use of the ScanSnap. Follow the preparation procedures
described in this manual.
For details about ScanSnap functions and features, basic operation, daily care, and consumable replacement,
refer to the Operator's Guide (PDF) which is available on the Setup DVD-ROM.
Microsoft product screenshots are reprinted with permission from Microsoft Corporation.
Microsoft, Windows, Windows Vista, Excel, and PowerPoint are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Apple, the Apple logo, Mac, Mac OS, OS X, iPhoto, and App Store are trademarks of Apple Inc.
ABBYY™FineReader™Engine ©2011 ABBYY. OCR by ABBYY
ABBYY and FineReader are trademarks of ABBYY.
The Wi-Fi Protected Setup logo is a trademark of Wi-Fi Alliance.
Other company names and product names are the registered trademarks or trademarks of the respective
companies.
September 2012
© PFU LIMITED 2012
Preparing
Make sure that all items shown below are included in the package.
If any other packaging is provided, make sure to store it as well. Make sure to handle the components with
care. The box and packaging materials are required for storage and transportation of the ScanSnap. Do not
throw them away. If anything is missing or damaged, contact your FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
Checking the Components
1
567 89
23 4
1. ScanSnap (× 1)
2. AC cable (× 1) (*1)
3. AC adapter (× 1)
4. USB cable (USB 3.0 supported) (× 1)
5. Safety Precautions (× 1)
6. Setup DVD-ROM (× 1)
7. Adobe®Acrobat®DVD-ROM (× 1)
8. ScanSnap Carrier Sheet (× 1)
9. Rack2-Filer Smart with Magic Desktop
(× 1) (*2)
*1 : The contents may vary depending on the country and the ScanSnap model purchased.
*2 : Bundled with FI-IX500-D

2
Before using the ScanSnap, make sure to read and understand the information provided in the "Safety
Precautions" document.
The following symbols are used in this manual.
To refer to the "Operator’s Guide", insert the Setup DVD-ROM in to the DVD-ROM drive, and follow the
procedure below.
If you connect the ScanSnap to a mobile
device via wireless LAN, you can save
scanned images directly to the mobile
device.
To use this function, you need to prepare a
wireless LAN environment in advance.
Read the Safety Precautions
Symbols Used in This Manual
Symbol Description
This indication alerts operators to an operation that, if not strictly observed, may result in
safety hazards to personnel or damage to the product.
This symbol indicates operations using Windows®.
This symbol indicates operations using Mac OS.
Referring to the "Operator's Guide"
Click the [Manuals] button in the [ScanSnap Setup] dialog box, and then the [Operator's
Guide] button.
Double-click the [Operator's Guide] icon in the [ScanSnap] window.
Using in a Wireless LAN Environment
CAUTION
Wireless
Access Point or
Router
Mobile Device

3
Removing the Protective Packaging
Follow the procedure described below to remove the protective packaging before using the ScanSnap.
1. Open the ADF paper chute (cover) (1), and
pull the tape to remove the protective foam
sheet (2) from the stacker. Open the stacker
(3) and pull the tape to remove the
protective sheet from the ADF top section
(4).
2. Pull the ADF release tab to open the ADF
top section, and pull the tape to remove the
protective card from the side guides.
Installing the Software
Windows®Installation (Jpage 4)
Mac OS Installation (Jpage 7)
CAUTION
If the magnetic part of the ADF top section makes contact with the black magnetic part
of a magnetic card or IC card, the data on the card may be lost.
ATTENTION
Do not connect the ScanSnap to your computer before installing the software.
HINT
When you export the data scanned by the ScanSnap to your mobile device, download ScanSnap Connect
Application from an application store such as the App Store or Google Play.
2
2
2
1
3
4
ADF Top
Section
ADF Paper Chute (cover)
Stacker
Protective
Card and
Tape
ADF Top
Section
ADF Release Tab
Magnets

4
■Software
You can install the following software.
zScanSnap Manager (Scanner driver)
zScanSnap Organizer (File management application)
zCardMinder (Business card management application)
zABBYY FineReader for ScanSnap™(OCR application)
Install other software bundled with the ScanSnap as needed.
For details about each software and its installation procedures, refer to "Installing the Software" in the
Operator's Guide.
■System Requirements
For the latest information on requirements, please visit the ScanSnap Support Site at:
http://scansnap.fujitsu.com/g-support/en/
*1 : The software bundled with the ScanSnap operates as a desktop application.
*2 : Service Pack 2 or later is required.
*3 : Service Pack 3 or later is required.
*4 : When the font size is large, some screens may not be displayed properly.
In that case, use a smaller font size.
*5 : For Windows Vista®and Windows®XP, if Microsoft®.NET Framework 3.5 SP1 is not installed, a
maximum of 500 MB of additional free hard disk space is required for it.
Windows
®
Installation
Operating system Windows®8 (*1)
Windows®7
Windows Vista®(*2)
Windows®XP (*3)
CPU Intel®Core™2 Duo 2.2 GHz or higher
(Recommended: Intel®Core™ i5 2.5 GHz or higher)
Memory 32-bit: 1 GB or more (Recommended: 4 GB or more)
64-bit: 2 GB or more (Recommended: 4 GB or more)
Display resolution (*4) Windows® 8: 1024
× 768 pixels or higher
Windows® 7/Windows Vista®/Windows® XP: 800 × 600 pixels or higher
Hard disk space (*5) 4010 MB or more of free hard disk space
(Additionally, 1 GB or more of free hard disk space is required for ScanSnap iX500
Deluxe. For details, refer to the manuals for Rack2-Filer Smart with Magic
Desktop.)
USB port USB 3.0/USB 2.0/USB 1.1
ATTENTION
zIf the system requirements above are not satisfied, the ScanSnap may not operate.
zScanning speed will slow down in the following cases:
- The CPU or the memory does not meet the required specifications
- The version of the USB port or the USB hub is USB 1.1
zThe actual increase in used disk space after installation and the required disk space for installation may
differ from each other depending on your Windows®system disk management.

5
■Installation
1. Turn your computer on and log on as a user with Administrator privileges.
2. Insert the Setup DVD-ROM into the DVD-ROM drive.
DThe [ScanSnap Setup] dialog box appears.
3. Click the [Install Products] button.
DThe [Install Products] dialog box appears.
4. Click the [ScanSnap] button.
Follow the instructions on the screen to continue with
the installation.
DWhen you proceed with the operation, the [ScanSnap -
Connecting the ScanSnap] dialog box appears.
HINT
When the installation is complete, a pop-up balloon which indicates that the latest updates are available on the download
server may appear. For details, refer to the ScanSnap Online Update Help.
HINT
If the [ScanSnap Setup] dialog box does not appear, double-click "ScanSnap.exe" in the DVD-ROM via Windows
Explorer.

6
5. Follow the instructions on the screen to connect
the ScanSnap to the computer.
Click the [Next] button, and follow the instructions on
the screen to connect the ScanSnap to the
computer.
For details, refer to "Connecting the ScanSnap"
(page 9).
DWhen the connection check is complete, the
[ScanSnap Wireless Network Setup] dialog box
appears.
Check the ScanSnap operation before connecting
the ScanSnap and a mobile device via wireless LAN.
6. Check the operation of the ScanSnap.
For details, refer to "Scan Test" (page 11).
7. Select whether you want to configure the wireless
settings for connecting the ScanSnap and the
mobile device via wireless LAN.
DTo configure the wireless settings, click the [Setup
Now] button, and then follow the instructions on the
screen. For details, refer to "Connecting the
ScanSnap to a Mobile Device via Wireless LAN"
(page 12).
DOtherwise, click the [Later] button.
8. Remove the Setup DVD-ROM from the DVD-ROM drive.
HINT
If you want to configure the wireless settings for connecting the ScanSnap and the mobile device via
wireless LAN at another time, refer to the Operator' s Guide.
ATTENTION
If installation is not completed successfully, click the [Manuals] button in the [ScanSnap Setup] dialog box,
and then the [Troubleshooting (installation)] button, and refer to Troubleshooting (installation).

7
■Software
You can install the following software.
zScanSnap Manager (Scanner driver)
zCardMinder (Business card management application)
zABBYY FineReader for ScanSnap™(OCR application)
Install other software bundled with the ScanSnap as needed.
For details about each software and its installation procedures, refer to "Installing the Software" in the
Operator's Guide.
■System Requirements
For the latest information on requirements, please visit the ScanSnap Support Site at:
http://scansnap.fujitsu.com/g-support/en/
* : It is recommended to apply the latest updates to Mac OS.
■Installation
1. Turn your computer on and log on as a user with Administrator privileges.
2. Insert the Setup DVD-ROM into the DVD-ROM drive.
DThe [ScanSnap] window appears.
Mac OS Installation
Operating system (*) OS X v10.8 (Recommended: 10.8.1 or later)
Mac OS X v10.7 (Recommended: 10.7.4 or later)
Mac OS X v10.6 (Recommended: 10.6.8)
CPU Intel®Core™2 Duo 2.4 GHz or higher
(Recommended: Intel®Core™ i5 2.5 GHz or higher)
Memory 2 GB or more (Recommended: 4 GB or more)
Display
resolution 1024
× 768 pixels or higher
Hard disk space 2740 MB or more of free hard disk space
USB port USB 3.0/USB 2.0/USB 1.1
ATTENTION
zIf the system requirements above are not satisfied, the ScanSnap may not operate.
zScanning speed will slow down in the following cases:
- The CPU or the memory does not meet the required specifications
- The version of the USB port or the USB hub is USB 1.1
HINT
When the installation is complete, the [ScanSnap Online Update] window may appear. For details, refer to
the ScanSnap Online Update Help.

8
3. Double-click the [ScanSnap] icon.
Follow the instructions on the screen to continue with
the installation.
DWhen you proceed with the operation, the [ScanSnap
- Connecting the ScanSnap] window appears.
4. Follow the instructions on the screen to connect
the ScanSnap to the computer.
Click the [Next] button, and follow the instructions on
the screen to connect the ScanSnap to the
computer.
For details, refer to "Connecting the ScanSnap"
(page 9).
DWhen the connection check is complete, the
[ScanSnap Wireless Network Setup] window
appears.
Check the ScanSnap operation before connecting the
ScanSnap and a mobile device via wireless LAN.
5. Check the operation of the ScanSnap.
For details, refer to "Scan Test" (page 11).
6. Select whether you want to configure the wireless
settings for connecting the ScanSnap and the
mobile device via wireless LAN.
DTo configure the wireless settings, click the [Setup
Now] button, and then follow the instructions on the
screen. For details, refer to "Connecting the
ScanSnap to a Mobile Device via Wireless LAN"
(page 12).
DOtherwise, click the [Later] button.
7. Remove the Setup DVD-ROM from the DVD-ROM drive.
HINT
If you want to configure the wireless settings for connecting the ScanSnap and the mobile device via
wireless LAN at another time, refer to the Operator's Guide.
.

9
Connecting the ScanSnap
1. Connect the AC cable to the AC adapter
(collectively called the "power cable").
2. Plug the power cable into the power
connector at the back of the ScanSnap, and
the other end to an AC outlet.
3. Remove the tape seal on the USB connector
of the ScanSnap.
4. Connect the USB cable to the USB connector
on the ScanSnap and the USB port on your
computer.
ATTENTION
zOnly one ScanSnap can be used by a computer at a time.
zUse only the cable supplied with the ScanSnap.
CAUTION
Do not use AC adapters other than the one supplied with this ScanSnap. Doing so may
cause damage to the ScanSnap.
ATTENTION
zWhen connecting to USB hub, make sure to
connect the ScanSnap to the USB hub which is
connected to a USB port of your computer. Use a
powered USB hub (with AC adapter).
zIf USB port or USB hub is USB 1.1, scanning speed
will slow down.
zConnect the USB cable with the USB mark facing
up.
AC Adapter
AC Cable
AC Outlet
Power Cable
Power Connector
Tape Seal
USB Cable

10
5. Open the ADF paper chute (cover) of the ScanSnap.
DThe ScanSnap is powered on and the [Scan] button lights
in blue.
6. Check the ScanSnap Manager icon.
DThe ScanSnap Manager icon is displayed in the menu that
appears when you click on the notification area, at the far
right of the taskbar.
To have the ScanSnap Manager icon always displayed on the
notification area, drag the icon and drop it onto the notification
area.
DThe ScanSnap Manager icon appears in the Dock.
ATTENTION
zThe bottom of the ScanSnap may become hot when the
ScanSnap is used, but this heat does not affect operation
or cause any physical harm. However, be careful not to
drop the ScanSnap when carrying it.
zWhen the ScanSnap is turned on and left unused for 4
hours, it will turn itself off automatically. To turn the
ScanSnap back on, perform one of the following
operations:
- Press the [Scan] button (Scanning does not start).
- Close the ADF paper chute (cover) and open it again
zThe time until power-off can be changed. For details, refer
to the Operator's Guide.
HINT
When you close the ADF paper chute (cover), the
ScanSnap will turn off.
ATTENTION
If the ScanSnap Manager icon is , right-click on and select [To establish connection] from the
menu. You can reference the appropriate actions for connecting the scanner.
ATTENTION
If the ScanSnap Manager icon is , while holding down the [control] key, click and then select
[To establish connection] from the menu. You can reference the appropriate actions for connecting
the scanner.
[Scan] Button
ADF Paper Chute (cover)

11
Scan Test
After you perform a scan, check the linkage with applications.
For details on documents that can be scanned with the ScanSnap and how to load documents, refer to
"ScanSnap Overview" in the Operator's Guide.
1. Load a document in the ScanSnap.
1. Pull the stacker on the ADF top section towards
you.
2. Prepare to load a document in the ScanSnap.
3. Load the document on the ADF paper chute
(cover), and adjust the side guides to the size of the
document.
ATTENTION
If the ScanSnap Manager icon is ( )/ ( ), exit ScanSnap Connect Application on the
mobile device. When the connection between the mobile device and the ScanSnap is disconnected, the
ScanSnap Manager icon changes to ( )/ ( ).
Stacker
Pull Out the Extension
Raise the
Stacker
Open the Side
Guides
Set the
Document
Face-down
and Top-first

12
2. Press the [Scan] button on the ScanSnap.
DScanning starts. The Quick Menu appears when
scanning is completed.
3. In the Quick Menu, click the icon of the
application to link with ScanSnap Manager.
DThe selected application is started.
Confirm that ScanSnap Manager is linked with the application that was selected from the Quick Menu.
Connecting the ScanSnap to a Mobile Device via
Wireless LAN
To connect the ScanSnap to the wireless LAN, follow the instructions on the screen that is displayed
after the installation.
1. On the wizard screens for connecting the ScanSnap to the wireless LAN, click the [Next]
button ( ) or the [Continue] button ( ).
DThe [Preparation] screen appears.
ATTENTION
If scanning does not start, refer to "Troubleshooting"
in the ScanSnap Manager Help.

13
2. After performing the preparations as described on the screen, click the [Next] button
( ) or the [Continue] button ( ).
DThe [Wireless LAN setting] screen appears.
3. Connect the ScanSnap to the wireless LAN.
Proceed by following the instructions on the screen.
DThe [Check mobile connection] screen appears.
4. Connect the ScanSnap to the mobile device.
Install ScanSnap Connect Application in the mobile device, enter the password, and check
whether the mobile device is connected to the ScanSnap.
For details, refer to the screen that is displayed after the screens below.
DWhen the mobile connection check is complete, "Wireless network setup is complete" appears.
5. Click the [Finish] button.

14
Scan Test from the Mobile Device
Check that the image scanned by ScanSnap is sent to the mobile device.
1. Start ScanSnap Connect Application on the mobile device to connect to the ScanSnap.
For details, refer to the ScanSnap Connect Application User's Guide.
2. Load a document in the ScanSnap.
For details, refer to "Scan Test" (page 11).
3. Press the [Scan] button on the ScanSnap.
DScanning starts. The scanned image is
displayed on the mobile device when the
scanning is complete.
If the scanned image is displayed on the mobile device, then the scanning check is complete.
ATTENTION
zDepending on the ScanSnap installation location, it may take some time until the scanned image is
displayed on the mobile device. For details, refer to "Troubleshooting" in the ScanSnap Manager Help.
zIf the scanned image is not displayed on the mobile device after the scanning is complete, refer to the
ScanSnap Connect Application User's Guide.

15
Contact for Inquiries
zAdobe®Acrobat®
For inquiries regarding Adobe Acrobat, refer to the following Web page:
http://www.adobe.com/support/
zABBYY FineReader for ScanSnap™
From the [Start] menu, select the [All Programs] J[ABBYY FineReader for ScanSnap (TM) 5.0] J
[User's Guide] J[Technical Support].
From the Finder window, select the [Applications] J[ABBYY FineReader for ScanSnap] J
[ABBYY FineReader for ScanSnap] J[Help] J[ABBYY FineReader for ScanSnap Help] J
[Technical Support].
zEvernote
For inquiries regarding Evernote, refer to the following Web page:
http://www.evernote.com/about/contact/support/
zGoogle Docs™
For inquiries regarding Google Docs™, refer to the Docs Help or the Help forum by clicking on the
Help link in Google Docs™.
zSalesforce
Contact your Salesforce system administrator.
zSugarSync
For inquiries regarding SugarSync, refer to the following Web page:
https://sugarsync.custhelp.com/
zDropbox
For inquiries regarding Dropbox, refer to the following Web page:
http://www.dropbox.com/contact
zScanSnap
For other inquiries regarding the ScanSnap, refer to the following Web page:
http://scansnap.fujitsu.com/g-support/en/
If the solution to your problem cannot be found on the above Web page, refer to the contact
information for your Fujitsu office on the following Web page:
http://imagescanner.fujitsu.com/warranty.html
■Contact for Purchasing Consumables or Cleaning Materials
http://scansnap.fujitsu.com/
Notice
zCopying of the contents of this document in whole or in part and copying of the scanner application is
prohibited under the copyright law.
zThe contents of this document are subject to change without notice.