Fujitsu Primergy BX920 S3 User manual

Upgrade and Maintenance Manual - English
PRIMERGY BX920 S3
Server Blade
Upgrade and Maintenance Manual
Edition February 2014

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cognitas. Gesellschaft für Technik-Dokumentation mbH
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Copyright © 2014 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
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in the USA and other countries.

BX920 S3 Upgrade and Maintenance Manual
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.

Upgrade and Maintenance Manual BX920 S3
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These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market: About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://jp.fujitsu.com/platform/server/primergy/harddisk/

BX920 S3 Upgrade and Maintenance Manual
Only for the Japanese market:
IAlthough described in this manual, some sections do not apply to the
Japanese market. These options and routines include:
– CSS (Customer Self Service)

Upgrade and Maintenance Manual BX920 S3
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BX920 S3 Upgrade and Maintenance Manual
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.1 Where to find which information? . . . . . . . . . . . . . . . 20
1.2 Notational conventions . . . . . . . . . . . . . . . . . . . . 21
2 Before you start . . . . . . . . . . . . . . . . . . . . . . . . 23
2.1 Classification of procedures . . . . . . . . . . . . . . . . . 25
2.1.1 Customer Replaceable Units (CRU) . . . . . . . . . . . . . . . 25
2.1.2 Upgrade and Repair Units (URU) . . . . . . . . . . . . . . . . 26
2.1.3 Field Replaceable Units (FRU) . . . . . . . . . . . . . . . . . 27
2.2 Average task duration . . . . . . . . . . . . . . . . . . . . . 28
2.3 Tools you need at hand . . . . . . . . . . . . . . . . . . . . 29
2.4 Documents you need at hand . . . . . . . . . . . . . . . . . 29
3 Important information . . . . . . . . . . . . . . . . . . . . . 33
3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 33
3.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 40
3.3 FCC Class A Compliance Statement . . . . . . . . . . . . . 41
3.4 Environmental protection . . . . . . . . . . . . . . . . . . . 42
4 Basic hardware procedures . . . . . . . . . . . . . . . . . . 45
4.1 Using diagnostics information . . . . . . . . . . . . . . . . 45
4.1.1 Accessing the management blade web interface . . . . . . . . 45
4.1.2 Locating the defective server blade . . . . . . . . . . . . . . . 47
4.1.3 Determining the error class . . . . . . . . . . . . . . . . . . . 47
4.1.3.1 Global Error indicator . . . . . . . . . . . . . . . . . . . . 49
4.1.3.2 Customer Self Service (CSS) indicator . . . . . . . . . . . 50
4.1.4 Locating the defective component . . . . . . . . . . . . . . . . 51
4.2 Opening the rack door . . . . . . . . . . . . . . . . . . . . . 54
4.2.1 Opening the rack door of a PRIMECENTER rack . . . . . . . . 54

Upgrade and Maintenance Manual BX920 S3
Contents
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4.2.2 Opening the rack door of a PRIMECENTER M1 rack . . . . . . 54
4.3 Shutting down the server blade . . . . . . . . . . . . . . . . 55
4.4 Removing a server blade . . . . . . . . . . . . . . . . . . . . 56
4.4.1 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . . 56
4.4.2 Removing the server blade from the system unit . . . . . . . . . 57
4.5 Opening the server blade . . . . . . . . . . . . . . . . . . . . 58
4.6 Closing the server blade . . . . . . . . . . . . . . . . . . . . 59
4.7 Installing the server blade in the system unit . . . . . . . . . 60
4.8 Switching on the server blade . . . . . . . . . . . . . . . . . 63
4.9 Concluding software tasks . . . . . . . . . . . . . . . . . . . 64
4.10 Closing the rack door . . . . . . . . . . . . . . . . . . . . . . 65
4.10.1 Closing the rack door of a PRIMECENTER rack . . . . . . . . . 65
4.10.2 Closing the rack door of a PRIMECENTER M1 rack . . . . . . . 65
5 Basic software procedures . . . . . . . . . . . . . . . . . . . 67
5.1 Starting the maintenance task . . . . . . . . . . . . . . . . . 67
5.1.1 Launching a video redirection to a server blade . . . . . . . . . 67
5.1.2 Checking the server blade status . . . . . . . . . . . . . . . . . 67
5.1.2.1 Checking the server blade status via management blade
web interface . . . . . . . . . . . . . . . . . . . . . . . . . 67
5.1.2.2 Checking the server blade status via iRMC . . . . . . . . . . 68
5.1.3 Saving BIOS settings . . . . . . . . . . . . . . . . . . . . . . . 69
5.1.4 Saving iRMC settings . . . . . . . . . . . . . . . . . . . . . . . 69
5.1.5 Connecting remote storage to the managed server blade . . . . 69
5.1.6 Disabling BitLocker functionality . . . . . . . . . . . . . . . . . 70
5.1.7 Disabling boot watchdog functionality . . . . . . . . . . . . . . 71
5.1.7.1 Viewing boot watchdog settings . . . . . . . . . . . . . . . . 71
5.1.7.2 Configuring boot watchdog settings . . . . . . . . . . . . . . 71
5.1.8 Verifying and configuring the backup software solution . . . . . . 73
5.1.9 Note on server maintenance in a Multipath I/O environment . . . 74
5.1.10 Switching on the ID indicator . . . . . . . . . . . . . . . . . . . 76
5.2 Completing the maintenance task . . . . . . . . . . . . . . . 77
5.2.1 Updating or recovering the system board BIOS and iRMC . . . . 77
5.2.1.1 Updating or recovering the system board BIOS . . . . . . . . 77
5.2.1.2 Updating or recovering the iRMC . . . . . . . . . . . . . . . 80
5.2.2 Restoring BIOS settings . . . . . . . . . . . . . . . . . . . . . 82

BX920 S3 Upgrade and Maintenance Manual
Contents
5.2.3 Restoring iRMC settings . . . . . . . . . . . . . . . . . . . . . 82
5.2.4 Updating mezzanine card firmware . . . . . . . . . . . . . . . 84
5.2.5 Enabling Option ROM scan . . . . . . . . . . . . . . . . . . . 85
5.2.6 Verifying and configuring the backup software solution . . . . . 86
5.2.7 Resetting the boot retry counter . . . . . . . . . . . . . . . . . 87
5.2.7.1 Viewing the boot retry counter . . . . . . . . . . . . . . . . 87
5.2.7.2 Resetting the boot retry counter . . . . . . . . . . . . . . . 88
5.2.8 Enabling boot watchdog functionality . . . . . . . . . . . . . . 89
5.2.9 Enabling replaced components in the system BIOS . . . . . . . 90
5.2.10 Verifying the memory mode . . . . . . . . . . . . . . . . . . . 90
5.2.11 Verifying the system time settings . . . . . . . . . . . . . . . . 91
5.2.12 Viewing and clearing the System Event Log (SEL) . . . . . . . 92
5.2.12.1 Viewing the SEL . . . . . . . . . . . . . . . . . . . . . . . 92
5.2.12.2 Saving the SEL . . . . . . . . . . . . . . . . . . . . . . . . 93
5.2.12.3 Clearing the SEL . . . . . . . . . . . . . . . . . . . . . . . 94
5.2.13 Updating the NIC configuration file in a Linux environment . . . 94
5.2.14 Enabling BitLocker functionality . . . . . . . . . . . . . . . . . 96
5.2.15 Performing a RAID array rebuild . . . . . . . . . . . . . . . . . 97
5.2.16 Looking up changed MAC / WWN addresses . . . . . . . . . . 97
5.2.16.1 Looking up MAC addresses . . . . . . . . . . . . . . . . . 97
5.2.16.2 Looking up WWN addresses . . . . . . . . . . . . . . . . . 98
5.2.17 Using the Chassis ID Prom Tool . . . . . . . . . . . . . . . . . 99
5.2.18 Configuring LAN teaming . . . . . . . . . . . . . . . . . . . . 99
5.2.18.1 After replacing / upgrading LAN/CNA controllers . . . . . . 99
5.2.18.2 After replacing the server blade . . . . . . . . . . . . . . . 100
5.2.19 Switching off the ID indicator . . . . . . . . . . . . . . . . . . 100
6 Hard disk drives / solid state drives . . . . . . . . . . . . . . 101
6.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 102
6.1.1 General equipping rules . . . . . . . . . . . . . . . . . . . . . 103
6.2 Installing a 2.5-inch HDD/SSD module . . . . . . . . . . . . 104
6.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 104
6.2.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 104
6.2.3 Removing the 2.5-inch dummy module . . . . . . . . . . . . . 104
6.2.4 Installing the 2.5-inch HDD/SSD module . . . . . . . . . . . . 106
6.2.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 108
6.3 Removing a 2.5-inch HDD/SSD module . . . . . . . . . . . . 108
6.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 108
6.3.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 108

Upgrade and Maintenance Manual BX920 S3
Contents
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6.3.3 Removing the 2.5-inch HDD/SSD module . . . . . . . . . . . 109
6.3.4 Installing the 2.5-inch dummy module . . . . . . . . . . . . . 110
6.3.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 110
6.4 Replacing a 2.5-inch HDD/SSD module . . . . . . . . . . . 111
6.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 111
6.4.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 112
6.4.3 Removing the defective 2.5-inch HDD/SSD module . . . . . . 112
6.4.4 Installing the new 2.5-inch HDD/SSD module . . . . . . . . . 112
6.4.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 112
6.5 Replacing HDD/SSD backplanes . . . . . . . . . . . . . . . 113
6.5.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 113
6.5.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 113
6.5.3 Removing the HDD/SSD backplane . . . . . . . . . . . . . . 114
6.5.4 Installing the HDD/SSD backplane . . . . . . . . . . . . . . . 115
6.5.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 116
7 Expansion cards and backup units . . . . . . . . . . . . . 117
7.1 Mezzanine cards . . . . . . . . . . . . . . . . . . . . . . . . 118
7.1.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . . 118
7.1.1.1 Installing riser cards . . . . . . . . . . . . . . . . . . . . . 120
7.1.1.2 Removing riser cards . . . . . . . . . . . . . . . . . . . . 122
7.1.1.3 Population rules for mezzanine cards . . . . . . . . . . . . 124
7.1.2 Installing mezzanine cards . . . . . . . . . . . . . . . . . . . 130
7.1.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 130
7.1.2.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 130
7.1.2.3 Installing a mezzanine card . . . . . . . . . . . . . . . . . 131
7.1.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 135
7.1.3 Removing mezzanine cards . . . . . . . . . . . . . . . . . . 136
7.1.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 136
7.1.3.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 136
7.1.3.3 Removing a mezzanine card . . . . . . . . . . . . . . . . 137
7.1.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 139
7.1.4 Replacing mezzanine cards . . . . . . . . . . . . . . . . . . 140
7.1.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 140
7.1.4.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 140
7.1.4.3 Removing a mezzanine card . . . . . . . . . . . . . . . . 141
7.1.4.4 Installing a mezzanine card . . . . . . . . . . . . . . . . . 141
7.1.4.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 141
7.2 SAS RAID HDD module . . . . . . . . . . . . . . . . . . . . 143

BX920 S3 Upgrade and Maintenance Manual
Contents
7.2.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . . 143
7.2.2 Installing the SAS RAID HDD module . . . . . . . . . . . . . . 144
7.2.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 144
7.2.2.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 144
7.2.2.3 Installing the SAS RAID HDD module . . . . . . . . . . . . 145
7.2.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 146
7.2.3 Removing the SAS RAID HDD module . . . . . . . . . . . . . 147
7.2.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 147
7.2.3.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 147
7.2.3.3 Removing the SAS RAID HDD module . . . . . . . . . . . 149
7.2.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 149
7.2.4 Replacing the SAS RAID HDD module . . . . . . . . . . . . . 151
7.2.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 151
7.2.4.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 151
7.2.4.3 Replacing the SAS RAID HDD module . . . . . . . . . . . 152
7.2.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 152
7.2.5 Installing the FBU (Flash Backup Unit) . . . . . . . . . . . . . 153
7.2.5.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 153
7.2.5.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 153
7.2.5.3 Installing the FBU . . . . . . . . . . . . . . . . . . . . . . 154
7.2.5.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 155
7.2.6 Removing the FBU (Flash Backup Unit) . . . . . . . . . . . . . 156
7.2.6.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 156
7.2.6.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 156
7.2.6.3 Removing the FBU . . . . . . . . . . . . . . . . . . . . . . 157
7.2.6.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 158
7.2.7 Replacing the FBU (Flash Backup Unit) . . . . . . . . . . . . . 159
7.2.7.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 159
7.2.7.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 159
7.2.7.3 Removing the FBU . . . . . . . . . . . . . . . . . . . . . . 160
7.2.7.4 Installing the FBU . . . . . . . . . . . . . . . . . . . . . . 161
7.2.7.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 162
8 Main memory . . . . . . . . . . . . . . . . . . . . . . . . . . 163
8.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 164
8.1.1 Memory sequence . . . . . . . . . . . . . . . . . . . . . . . . 164
8.1.1.1 Population rules . . . . . . . . . . . . . . . . . . . . . . . 164
8.1.1.2 Independant Channel mode . . . . . . . . . . . . . . . . . 166
8.1.1.3 Mirrored channel mode . . . . . . . . . . . . . . . . . . . 167
8.1.1.4 Performance channel mode . . . . . . . . . . . . . . . . . 168

Upgrade and Maintenance Manual BX920 S3
Contents
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8.1.1.5 Rank Sparing Mode (single rank (1R) and dual rank
(2R) RDIMM modules) . . . . . . . . . . . . . . . . . . . 169
8.1.1.6 Rank Sparing Mode for quad rank (4R) RDIMM modules
(minimizing waste of spare memory) . . . . . . . . . . . . 170
8.1.1.7 Dummy DIMM modules . . . . . . . . . . . . . . . . . . . 171
8.2 Installing memory modules . . . . . . . . . . . . . . . . . . 172
8.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 172
8.2.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 172
8.2.3 Installing a memory module . . . . . . . . . . . . . . . . . . . 173
8.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 174
8.3 Removing memory modules . . . . . . . . . . . . . . . . . 175
8.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 175
8.3.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 175
8.3.3 Removing a memory module . . . . . . . . . . . . . . . . . . 176
8.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 177
8.4 Replacing memory modules . . . . . . . . . . . . . . . . . 178
8.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 178
8.4.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 178
8.4.3 Removing a memory module . . . . . . . . . . . . . . . . . . 179
8.4.4 Installing a memory module . . . . . . . . . . . . . . . . . . . 179
8.4.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 180
8.5 Handling of memory air cowls . . . . . . . . . . . . . . . . 181
8.5.1 Installing the air cowls . . . . . . . . . . . . . . . . . . . . . 181
8.5.2 Removing the air cowls . . . . . . . . . . . . . . . . . . . . . 182
9 Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
9.1 Basic information . . . . . . . . . . . . . . . . . . . . . . . 184
9.2 Installing processors . . . . . . . . . . . . . . . . . . . . . 184
9.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 184
9.2.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 185
9.2.3 Installing a processor . . . . . . . . . . . . . . . . . . . . . . 186
9.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 190
9.3 Removing processors . . . . . . . . . . . . . . . . . . . . . 191
9.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 191
9.3.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 191
9.3.3 Removing a processor . . . . . . . . . . . . . . . . . . . . . 193
9.3.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 197

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9.4 Upgrading or replacing processors . . . . . . . . . . . . . . 198
9.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 198
9.4.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 198
9.4.3 Upgrading or replacing a processor . . . . . . . . . . . . . . . 199
9.4.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 199
9.5 Handling processor heat sinks . . . . . . . . . . . . . . . . 201
9.5.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 201
9.5.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 201
9.5.3 Installing processor heat sinks . . . . . . . . . . . . . . . . . . 202
9.5.3.1 Preparing the heat sink and processor . . . . . . . . . . . . 203
9.5.3.2 Installing the heat sink . . . . . . . . . . . . . . . . . . . . 204
9.5.4 Removing processor heat sinks . . . . . . . . . . . . . . . . . 206
9.5.5 Replacing processor heat sinks . . . . . . . . . . . . . . . . . 208
9.5.5.1 Removing the processor heat sink . . . . . . . . . . . . . . 208
9.5.5.2 Applying thermal paste . . . . . . . . . . . . . . . . . . . . 208
9.5.5.3 Installing the processor heat sink . . . . . . . . . . . . . . 208
9.5.6 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 208
9.6 Applying thermal paste . . . . . . . . . . . . . . . . . . . . 209
10 System board components . . . . . . . . . . . . . . . . . . 211
10.1 Replacing the CMOS battery . . . . . . . . . . . . . . . . . 211
10.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 212
10.1.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 212
10.1.3 Removing the battery . . . . . . . . . . . . . . . . . . . . . . 213
10.1.4 Installing the CMOS battery . . . . . . . . . . . . . . . . . . . 214
10.1.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 215
10.2 USB Flash Module (UFM) . . . . . . . . . . . . . . . . . . . 216
10.2.1 Installing the UFM . . . . . . . . . . . . . . . . . . . . . . . . 216
10.2.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 216
10.2.1.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 216
10.2.1.3 Installing the UFM . . . . . . . . . . . . . . . . . . . . . . 217
10.2.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 219
10.2.1.5 Software configuration . . . . . . . . . . . . . . . . . . . . 219
10.2.2 Removing the UFM . . . . . . . . . . . . . . . . . . . . . . . 220
10.2.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 220
10.2.2.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 220
10.2.2.3 Removing the UFM . . . . . . . . . . . . . . . . . . . . . 221
10.2.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 221
10.2.3 Replacing the UFM . . . . . . . . . . . . . . . . . . . . . . . 222

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10.2.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 222
10.2.3.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 222
10.2.3.3 Removing the UFM . . . . . . . . . . . . . . . . . . . . . 223
10.2.3.4 Re-installing the UFM . . . . . . . . . . . . . . . . . . . . 223
10.2.3.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 226
10.2.3.6 Software configuration . . . . . . . . . . . . . . . . . . . 226
10.3 Trusted Platform Module (TPM) . . . . . . . . . . . . . . . . 227
10.3.1 Installing the TPM . . . . . . . . . . . . . . . . . . . . . . . . 227
10.3.1.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 227
10.3.1.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 227
10.3.1.3 Installing the TPM . . . . . . . . . . . . . . . . . . . . . . 228
10.3.1.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 231
10.3.2 Removing the TPM . . . . . . . . . . . . . . . . . . . . . . . 232
10.3.2.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 232
10.3.2.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 233
10.3.2.3 Removing the TPM . . . . . . . . . . . . . . . . . . . . . 234
10.3.2.4 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 235
10.3.3 Replacing the TPM . . . . . . . . . . . . . . . . . . . . . . . 236
10.3.3.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . 236
10.3.3.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 237
10.3.3.3 Removing the TPM . . . . . . . . . . . . . . . . . . . . . 237
10.3.3.4 Re-installing the TPM . . . . . . . . . . . . . . . . . . . . 237
10.3.3.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . 238
10.4 Onboard Controller SAS Upgrade (ROM1 SCU key) . . . . 239
10.4.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 239
10.4.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 239
10.4.3 Removing the defective ROM1 SCU key . . . . . . . . . . . . 240
10.4.4 Installing the new ROM1 SCU key . . . . . . . . . . . . . . . 240
10.4.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 241
10.5 Replacing the system board . . . . . . . . . . . . . . . . . 242
10.5.1 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 243
10.5.2 Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 244
10.5.3 Removing the system board . . . . . . . . . . . . . . . . . . 245
10.5.4 Installing the system board . . . . . . . . . . . . . . . . . . . 247
10.5.4.1 Mounting the system board . . . . . . . . . . . . . . . . . 247
10.5.4.2 Swapping the processor . . . . . . . . . . . . . . . . . . . 248
10.5.5 Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 249
11 Server blade . . . . . . . . . . . . . . . . . . . . . . . . . . 251

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11.1 Replacing the server blade . . . . . . . . . . . . . . . . . . 252
12 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
12.1 Mechanical overview . . . . . . . . . . . . . . . . . . . . . 255
12.1.1 Server blade front . . . . . . . . . . . . . . . . . . . . . . . . 255
12.1.2 Server blade interior . . . . . . . . . . . . . . . . . . . . . . . 256
12.2 Configuration tables . . . . . . . . . . . . . . . . . . . . . . 257
12.2.1 Memory configuration table . . . . . . . . . . . . . . . . . . . 257
12.2.2 Mezzanine card configuration table . . . . . . . . . . . . . . . 257
12.3 Connectors and indicators . . . . . . . . . . . . . . . . . . 258
12.3.1 Connectors and indicators on the system board . . . . . . . . 258
12.3.1.1 Onboard connectors . . . . . . . . . . . . . . . . . . . . . 258
12.3.1.2 Onboard settings . . . . . . . . . . . . . . . . . . . . . . . 259
12.3.1.3 Onboard indicators and controls . . . . . . . . . . . . . . . 260
12.3.2 Connectors and indicators on the front . . . . . . . . . . . . . 262
12.3.2.1 Front panel connectors . . . . . . . . . . . . . . . . . . . . 262
12.3.2.2 Front panel indicators . . . . . . . . . . . . . . . . . . . . 263
12.3.2.3 Indicators on the hot-plug HDD/SSD module . . . . . . . . 265
12.4 Minimum startup configuration . . . . . . . . . . . . . . . . 266

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BX920 S3 Upgrade and Maintenance Manual 17
Version history
Issue number Reason for update
1.0 / May 2012 Initial release
2.0 / June 2012 Updated and revised release
3.0 / May 2013 Chapter 5.1.4 and 5.2.3 changed
4.0 / August 2013 Mirror channel mode changed, chapter 11.1
corrections
5.0 / November 2013 Cross-references corrected in chapter 5
6.0 / February 2014 Chapter 5.2.15

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BX920 S3 Upgrade and Maintenance Manual 19
1 Introduction
This Upgrade and Maintenance Manual provides instructions for the following
procedures:
●Upgrading the server configuration by adding optional hardware
components
●Upgrading the server configuration by replacing existing hardware
components with superior ones.
●Replacing defective hardware components
This manual focuses on on-site maintenance tasks. It is recommended to
prepare each service assignment following remote diagnostics procedures, as
described in the "ServerView Suite Local Service Concept (LSC)" manual (see
section "Documents you need at hand" on page 29.
VCAUTION!
The document at hand comprises procedures of a wide range of
complexity. Check the profile of qualification for technicians before
assigning tasks. Before you start, carefully read "Classification of
procedures" on page 25.

20 Upgrade and Maintenance Manual BX920 S3
Introduction
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1.1 Where to find which information?
While the Upgrade and Maintenance Manual focuses on upgrade and
maintenance procedures to bring the server back to normal operation,
additional manuals provide detailed background information on server
components and BIOS settings.
For information on documents you need to have with you when leaving for
maintaining a server see "Documents you need at hand" on page 29.
IAll documentation on PRIMERGY hardware and ServerView software is
available online from the Fujitsu manuals server at:
–http://manuals.ts.fujitsu.com (global market)
–http://jp.fujitsu.com/platform/server/primergy/manual (Japanese market)
The complete PRIMERGY documentation set can also be downloaded
as a DVD ISO image at:
–ftp://ftp.ts.fujitsu.com/images/serverview/manuals (global market)
–http://jp.fujitsu.com/primergy/downloads (Japanese market)