Fujitsu PRIMERGY RX300 S5 Owner's manual

PRIMERGY RX300 S5
Service Supplement
Edition June 2009

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Copyright and Trademarks
Copyright © 2009 Fujitsu Siemens Computers GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.

RX300 S5 Service Supplement
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 Overview of the documentation . . . . . . . . . . . . . . . . . 5
1.2 Notational conventions . . . . . . . . . . . . . . . . . . . . . 8
2 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3 Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4 Replacement routines . . . . . . . . . . . . . . . . . . . . . 17
4.1 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.1.1 Opening the server . . . . . . . . . . . . . . . . . . . . . . . 17
4.1.2 Removing fan box holder . . . . . . . . . . . . . . . . . . . . 17
4.1.3 Installling the fan box holder . . . . . . . . . . . . . . . . . . . 19
4.2 Replacing the operating panel . . . . . . . . . . . . . . . . 19
4.3 Replacing USB module . . . . . . . . . . . . . . . . . . . . 24
4.4 Replacing the fan box backplane . . . . . . . . . . . . . . . 27
4.5 Replacing PSU riser card . . . . . . . . . . . . . . . . . . . 29
4.6 Replacing the SAS backplane . . . . . . . . . . . . . . . . . 33
4.6.1 Removing the SAS backplane (6 x 3.5“) . . . . . . . . . . . . . 33
4.6.2 Replacing the SAS backplane (8 x 2.5“) . . . . . . . . . . . . . 34
4.6.3 Replacing the SAS backplane (12 x 2.5“) . . . . . . . . . . . . 38
4.7 Replacing the IDTemp Combo . . . . . . . . . . . . . . . . . 41
4.8 Replacing the system board . . . . . . . . . . . . . . . . . . 44
4.9 Replacing the TPM board . . . . . . . . . . . . . . . . . . . 50
4.10 Replacing the UFM board . . . . . . . . . . . . . . . . . . . 52
5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Service Supplement RX300 S5
Contents
5.1 Board layouts . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5.1.1 Operating panel . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5.1.2 USB panel board . . . . . . . . . . . . . . . . . . . . . . . . . 56
5.1.3 SAS backplane . . . . . . . . . . . . . . . . . . . . . . . . . . 57
5.1.3.1 HDD backplane for 6 x 3.5“ HDDs . . . . . . . . . . . . . . 57
5.1.3.2 HDD backplane for 8 x 2.5“ HDDs . . . . . . . . . . . . . . 58
5.1.3.3 Backplane for 12 x 2.5“ HDDs . . . . . . . . . . . . . . . . . 59
5.1.4 IDTemp Combo . . . . . . . . . . . . . . . . . . . . . . . . . . 60
5.1.5 PCI SAS controller . . . . . . . . . . . . . . . . . . . . . . . . 60
5.1.5.1 SAS IME controller . . . . . . . . . . . . . . . . . . . . . . 60
5.1.5.2 SAS RAID controller . . . . . . . . . . . . . . . . . . . . . . 61
5.1.6 Fan box backplane . . . . . . . . . . . . . . . . . . . . . . . . 62
5.1.7 System board . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

RX300 S5 Service Supplement 5
1 Introduction
The PRIMERGY RX300 S5 Server is an Intel-based server for medium-sized
networks and large companies. The server is suitable for use as a file server as
well as an application, information, or Internet server.
1.1 Overview of the documentation
Concept and target groups
This Service Supplement completes the information given in the Operating
Manual, the Options Guide and the Technical Manual of the system board.
The activities described in this manual may only be performed by service
personnel.
Service DVD PRIMERGY
Service partners of Fujitsu Technology Solutions can order a Service DVD
PRIMERGY. On the DVD the following manuals are available in pdf format:
– The “Safety notes and other important information” manual
– The Operating Manual for PRIMERGY RX300 S5
– The Technical Manual for the system board D2619
– The Options Guide for PRIMERGY RX300 S5
– The Service Supplement PRIMERGY RX300 S5
– The “BIOS Setup” manual

6 Service Supplement RX300 S5
Overview of the documentation Introduction
Information/procedure Manual
Detailed safety notes Safety notes
Features and technical data of the server Operating Manual
Installation and operation, among other things:
– External ports
– Operation
– Configuration of the server
– Installation of the rack mounting kit
Troubleshooting
Installation/removal of all hot-plug components:
– hot-plug power supply units
– hot-plug hard disk drives
– hot-plug fans
– Memory modules
– Controllers
Information about the system board:
– Features of the system board
– Board layout
– Jumper settings
–LEDdisplays
– Replacing the battery
Technical Manual
Table 1: Overview of the documentation PRIMERGY RX300 S5

RX300 S5 Service Supplement 7
Introduction Overview of the documentation
IFor some components only the installation routine is described in the
Options Guide. Removing these components proceed in reverse order.
Extensions and upgrades
– Removing the airduct
– Removing the fanbox
– Extending/replacing the main memory
– Installing a second processor / replacing the
processor / replacing the heat sink
– Installing accessible drives
– Installing a Local View module
– Installing a PCI controller
– Installing a battery for the PCI controller
– Installing UFM
– Installing TPM
– Installing Front VGA
Options Guide
Cabling
Replacement routines:
– Replacing the operating panel
– Replacing the USB module
– Replacing the backplane
– Replacing the SAS backplane
– Replacing the IDTEMP Combo
– Replacing the fan box backplane
– Replacing the system board
– Replacing the TPM
– Replacing the UFM
Service Supplement
Settings and Board layouts
BIOS setup BIOS Setup
Information/procedure Manual
Table 1: Overview of the documentation PRIMERGY RX300 S5

8 Service Supplement RX300 S5
Notational conventions Introduction
1.2 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands, menu items or software programs.
„Quotation marks“ indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
VCAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.
Table 2: Notational conventions

RX300 S5 Service Supplement 9
2Procedure
VCAUTION!
The actions described in these instructions should only be performed by
service personnel.
ÊFirst of all please familiarize yourself with the safety instructions in the
chapter “Safety notes” on page 11.
ÊEnsure that all required manuals (see Service DVD) are available, printing
out the PDF files if necessary. You will definitely need the Operating Manual
for the server, the Options Guide for the server and the Technical Manual for
the system board.
ÊShut down the server correctly, switch it off, pull out the power plug, and
open the server as described in the section “Opening the server” on
page 17.
ÊReplace the faulty component as described in the relevant chapter.
ÊClose the server.1
ÊConnect the cables.1
ÊConnect the server to the power outlet.1
ÊStart the operating system.1
ÊIf necessary, configure the server as required.1
1These procedures are described in the Operating Manual.

RX300 S5 Service Supplement 11
3 Safety notes
IThe following safety notes are also provided in the “Safety notes and
other important information” manual.
This device complies with the relevant safety regulations for data processing
equipment.
VCAUTION!
The actions described in these instructions should only be performed by
service personnel.
Before operating the device
VCAUTION!
●During installation and before operating the device, observe the
instructions on environmental conditions for your device.
●If the device is brought in from a cold environment, condensation may
form both inside and on the outside of the machine.
Wait until the device has acclimatized to room temperature and is
absolutely dry before starting it up. Material damage may be caused
to the device if this requirement is not observed.
●Transport the device only in the original packaging or in packaging
that protects it from knocks and jolts.
Installation and operation
VCAUTION!
●If the rack model is integrated in an installation that receives power
from an industrial (public) power supply network with the IEC309
connector, the (public) power supply protection must comply with the
requirements for the non-industrial (public) power supply networks for
the type A connector.
●The server automatically sets itself to a voltage in the range of
100 V to 240 V. Make sure that your local voltage is within this range.
●This device has a specially approved power cable and must only be
connected to a grounded insulated socket.

12 Service Supplement RX300 S5
Safety notes
VCAUTION!
●Ensure that the power socket on the device or the grounded wall
outlet is freely accessible.
●The ON/OFF button does not disconnect the device from the mains
voltage. To disconnect the line voltage completely, remove all power
plugs from the grounded insulated sockets.
●Always connect the device and the attached peripherals to the same
power circuit. Otherwise you run the risk of losing data if, for example,
the central processing unit is still running but the peripheral device
(e.g. storage subsystem) has failed during a power outage.
●Data cables to peripheral devices must be adequately shielded.
●To the LAN wiring the requirements apply in accordance with the
standards EN 50173 and EN 50174-1/2. As minimum requirement
the use of a protected LAN line of category 5 for 10/100 Mbit/s
Ethernet, and/or of category 5e for Gigabit Ethernet is considered.
The requirements of the specification ISO/IEC 11801 are to be
considered.
●Route the cables in such a way that they do not form a potential
hazard (make sure no-one can trip over them) and that they cannot
be damaged. When connecting up a device, refer to the relevant
notes in this manual.
●Never connect or disconnect data transmission lines during a storm
(lightning hazard).
●Make sure that no objects (such as bracelets or paper clips) fall into
or liquids spill into the device (risk of electric shock or short circuit).
●In emergencies (e.g. damaged casing, controls or cables, penetration
of liquids or foreign matter), switch off the device immediately, remove
the power plug and contact your sales outlet or customer service
team.
●Proper operation of the device (in accordance with IEC 60950/
EN 60950) is only ensured if the casing is completely assembled and
the rear covers for the installation openings have been put in place
(electric shock, cooling, fire protection, interference suppression).

RX300 S5 Service Supplement 13
Safety notes
VCAUTION!
●Only install system expansions that satisfy the requirements and
rules governing safety and electromagnetic compatibility and relating
to telecommunications terminal equipment. If you install other expan-
sions, you may damage the system or violate the safety regulations
and regulations governing RFI suppression. Information on which
system expansions are suitable can be obtained from the customer
service centre or your sales outlet.
●The components or parts marked with a warning label (e.g. lightning
symbol) may only be opened, removed or exchanged by authorized,
qualified personnel. The hot-plug power supply units are exceptions
to this rule.
●The warranty expires if the device is damaged during the installation
or replacement of system expansions.
●You may only set those resolutions and refresh rates specified in the
„Technical data“ section of the monitor description. Otherwise, you
may damage your monitor. If you are in any doubt, contact your sales
outlet or customer service centre.
Batteries
VCAUTION!
●Incorrect replacement of batteries may lead to a risk of explosion. The
batteries may only be replaced with identical batteries or with a type
recommended by the manufacturer (see the Technical Manual for the
system board).
●Do not throw batteries into the trash can. They must be disposed of
in accordance with local regulations concerning special waste.
●Replace the lithium battery on the system board in accordance with
the instructions in the Technical Manual for the system board.

14 Service Supplement RX300 S5
Safety notes
V●All batteries containing pollutants are marked with
a symbol (a crossed-out garbage can). In addition,
the marking is provided with the chemical symbol
of the heavy metal decisive for the classification
as a pollutant:
Cd Cadmium
Hg Mercury
Pb Lead
Notes on handling optical disk drives
VCAUTION!
●Use only medias in proper condition in the optical disk drive of your
server to prevent data loss, damage to the device and injuries.
●Therefore, check each medium for damage, cracks, breakage etc.
before inserting it in the drive.
Please note that any additional labels applied may change the
mechanical properties of a medium, and cause imbalance.
Damaged and imbalanced media can break at high drive speeds
(data loss).
Under certain conditions sharp-edged pieces of broken medium can
penetrate the cover of the drive (damage to the device) and be thrown
out of the device (danger of injury, particularly on uncovered body
parts such as the face or neck).
IYou protect the optical disk drive and prevent mechanical damage, as
well as premature wearing of the media, by observing the following
suggestions:
– Only insert the media in the drive when needed and remove them
after use.
– Store the media in suitable sleeves.
– Protect the media from exposure to heat and direct sunlight.
Note about the laser
The optical drive is classified for laser class 1 according to IEC 60825-1.

RX300 S5 Service Supplement 15
Safety notes
VCAUTION!
The device works with invisible laser class 1. Never look directly into a
laser beam which is dangerous for the human eye.
Never remove parts of the optical disk drive assembly!
Modules with electrostatic-sensitive components:
Systems and components that might be damaged by electrostatic discharge
(ESD) are marked with the following label:
Figure 1: ESD label
When you handle components fitted with ESDs, you must observe the following
points under all circumstances:
●Remove the power plug from the power socket before inserting or removing
components containing ESDs.
●You must always discharge yourself of static charges (e.g. by touching a
grounded object) before working.
●The equipment and tools you use must be free of static charges.
●Only touch the components at the positions highlighted in green (Touch-
points).
●Do not touch any exposed pins or conductors on a component.
●Use a grounding cable designed for this purpose to connect yourself to the
system unit as you install components.
●Place all components on a static-safe base.
IYou will find a detailed description for handling ESD components in the
relevant European or international standards (DIN EN 61340-5-1,
ANSI/ESD S20.20).

RX300 S5 Service Supplement 17
Replacement routines Preparation
4 Replacement routines
VCAUTION!
Observe the safety instructions in the chapter “Safety notes” on page 11.
4.1 Preparation
IYou will find a detailed description of “Opening the server“ in the Options
Guide PRIMERGY RX300 S5.
ÊTerminate all applications and shut down the server correctly.
ÊIf your operating system has not switched off the server, press the on/off
switch.
ÊPull all power connectors out of the device.
4.1.1 Opening the server
ÊLoosen the two knurled screws and pull the server as far as possible out of
the rack.
Depending on how accessible the server is in the rack cabinet, it may make
sense to remove it from the cabinet. You will find a detailed description in the
Options Guide or the Operating Manual.
ÊPush the two locking buttons and remove the cover.
ÊSlide the cover to the rear side and remove it.
4.1.2 Removing fan box holder
IThere are 2 fan box holders. We are describing only the removal of the
right side fan box holder in this section. The removal procedure of the left
one is the same.
ÊOpen the server as described in the section “Opening the server” on
page 17.
ÊRemove the fan box (see Options Guide PRIMERGY RX300 S5 in chapter
„preparation“).

18 Service Supplement RX300 S5
Preparation Replacement routines
Figure 2: Removing the fan box holder.
ÊTake the cables out of the fan box holder.
ÊLoosen the captive screw and remove the fan box holder.
12

RX300 S5 Service Supplement 19
Replacement routines Replacing the operating panel
4.1.3 Installling the fan box holder
Figure 3: Installing fan box holder
ÊInsert the fan box holder and fasten it with the captive scew.
ÊLay the cables back into the cable channel of the fan box holder.
4.2 Replacing the operating panel
ÊOpen the server as described in the section “Opening the server” on
page 17.
ÊRemove the fan box (see Options Guide PRIMERGY RX300 S5 in chapter
„preparation“.
ÊRemove the fan box holder on the right side behind the front panel frame.
Description see section “Removing fan box holder” on page 17.

20 Service Supplement RX300 S5
Replacing the operating panel Replacement routines
Figure 4: Unlocking the front panel frame
ÊPress the locking handle upward.
ÊPush the front panel frame inward.