Fujitsu FUTRO S9011 User manual

Thin Client
Operating Manual
FUJITSU Thin Client
FUTRO S9011

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We hope you enjoy using your new Fujitsu system!

Issued by / EU importer
Fujitsu Technology Solutions GmbH
Mies-van-der-Rohe-Straße 8
80807 Munich, Germany
"http://www.fujitsu.com/fts/"
Copyright
©Fujits
u Technology Solutions GmbH 2022. All rights reserved.
Publication Date
02/2022
Order No.: A26361-K3035-Z320-1-19, edition 3

FUJITSU Thin Client
FUTRO S9011
Operating Manual
Your FUTRO... 5
Ports and Operating Elements 6
Important notes 11
Getting started 14
Operation 23
System expansions and repairs 28
Technical data 29
Index 31

Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and FUTRO are registered trademarks of Fujitsu Limited
or its subsidiaries in the USA and other countries.
Kensington and Microsaver are registered trademarks of ACCO Brands.
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum
in the USA and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft
Corporation in the USA and/or other countries.
eLux® and Scout Enterprise Management Suite® are registered trade marks of Unicon Software
Entwicklungs- und Vertriebsgesellschaft mbH in the European Union and in the USA.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.

Contents
Contents
YourFUTRO... ......................................................................... 5
Validity of the ReferenceManual ......................................................... 5
Notational conventions .................................................................. 5
Ports and Operating Elements ......................................................... 6
Frontview .............................................................................. 6
Rear view .............................................................................. 7
Security functions ....................................................................... 8
Property and data protection ......................................................... 8
SecurityLock device ................................................................ 8
Securing USB covers (optional) . . . ................................................... 8
Importantnotes ........................................................................ 11
Safety notes ............................................................................ 11
Transporting thedevice .................................................................. 12
Cleaning thedevice ..................................................................... 12
Energy saving,disposaland recycling .................................................... 13
Gettingstarted ......................................................................... 14
Setting up the device .................................................................... 14
Vertical operatingposition ............................................................ 15
Horizontal operatingposition ......................................................... 17
Connecting externaldevices ............................................................. 19
Ports on the device .................................................................. 19
Connecting a monitor ................................................................ 19
Connecting a USB mouse ............................................................ 20
Connecting a USB keyboard . . ....................................................... 20
Connecting externaldevices to the serial interface ..................................... 20
Connecting externaldevices to the USBports ......................................... 21
Connecting AudioDevices ........................................................... 21
Connecting thedevicetothe network(LAN) ............................................... 21
Connecting the mains adapter ........................................................... 22
Operation .............................................................................. 23
Switch thedeviceon .................................................................... 23
Operating systems and management (device-dependent) . . . . . ............................. 23
eLux® . ............................................................................. 23
Windows® 10 IoTEnterprise ......................................................... 24
Scout Enterprise Management Suite® – The management solution for Thin Clients . ...... 25
Switchingoffthedevice ................................................................. 26
Activating power-savingmode ........................................................ 26
Open BIOS Setup ....................................................................... 26
PXE system boot . ...................................................................... 26
BIOS Update ........................................................................... 27
Making system settings .............................................................. 27
Executing a system update . . . ....................................................... 27
System expansions andrepairs ........................................................ 28
Technical data ........................................................................ 29
FUJITSU FUTROS9011thin client ....................................................... 29
AC adapter . . . .......................................................................... 30
Fujitsu 3

Contents
Internal AC adapter . . . . . ................................................................ 30
USB port 3.2 Gen 2 (USB Type-C) (mainboard) . . ......................................... 30
USBport3.2 Gen2(USB Type-C)(FlexI/O ports) ......................................... 30
Index .................................................................................. 31
4Fujitsu

Your FUTRO...
Your FUTRO...
... is a universal network client. The intelligent and flexible terminal is reliable and
easy to maintain, it does not need a fan nor a hard disk. It therefore runs very quietly.
The operating system is installed on a flash memory.
ValidityoftheReferenceManual
This reference manual applies to the following system with model name TCM1 for certification:
• FUJITSU FUTRO S9011 thin client
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important information for the proper use of the device.
►Indicates an activity that must be performed
Indicates a result
This font indicates data entered using the keyboard in a program dialogue or at
the command line, e.g. your password (Name123)oracommandusedto
start a program (start.exe)
This font indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This font indicates
• terms and texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
"This font" indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://www.fujitsu.com/fts"
•Name
s of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
Key indicates a key on the keyboard, e.g: F10
This font indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
Fujitsu 5

Ports and Operating Elements
Ports and Operating Elements
Ports
This chapter presents the individual hardware components of your device. This will provide
you with an overview of the ports and operating elements on the device. Please familiarise
yourself with these components before you start to work with the device.
Front view
OnswitchOffswitchPower-onindicatorSmartCardread erFlashmemoryaccessHeadphoneportMicrophoneportUSBSecurityLock
6
5
7
8
4
3
1
2
1 = Security Lock Device
2 = Standard feet for horizontal operating
position (pre-installed)
3 = USB port 3.2 Gen 2 (USB Type-C) (see
"USB port 3.2 Gen 2 (USB Type-C)
(mainboard)", Page 30)
4 = USB port 3.2 Gen 2 (USB Type-A)
5 = USB 2.0 port (USB Type-A)
6 = Combined Headphone and
Microphone Port
7 = ON/OFF switch
8=SmartCa
rd Reader
6Fujitsu

Ports and Operating Elements
Rear view
LANsocketMonitorportUSBportsDCINSerialportDisplayportFlexI/OHeadphonejackMicrophone portPCIslotPCIe slot
7
6
4
11
2
3
10
9
5
1
8
1 = Foot for the vertical operating position
2 = USB port 3.2 Gen 2 (USB Type-A)
3 = PCI/PCIe slot
4 = Combined Headphone and
Microphone Port
5 = USB 2.0 ports (USB Type-A)
6 = USB port 3.2 Gen 2 (USB Type-C) (see
"USB port 3.2 Gen 2 (USB Type-C)
(mainboard)", Page 30)
7 = RJ45 socket (Local Area Network)
8 = Flex I/O
9 = Displayports
10 = Serial Interfaces
11 = DC Socket (DC IN)
The FUTRO S9011 has a Flex I/O with one of the following possible connection types:
•HDMI
•LAN
•SerialI
nterface
• USB port 3.2 Gen 2 (USB Type-C)
• DisplayPort
See "USB port 3.2 Gen 2 (USB Type-C) (Flex I/O ports)", Page 30
to learn more about the Flex I/O port.
Fujitsu 7

Ports and Operating Elements
Security functions
Property and data protection
Propertyprotectio nData protectionProtection,proper tyand dat a
Software functions and mechanical locking offer a broad range of functions for protecting your
device and your personal data from unauthorised access. You can also combine these functions.
Security Lock device
Using the Security Lock device and the Kensington Lock cable (steel cable, accessory) you can
protect your device against theft. Please consult the manual for your Security Lock.
Your device has a Security Lock device on the rear side.
If you are using the VESA sub-adapter, first connect the Kensington Lock Cable to the Security
Lock device and then mount your device on the VESA sub-adapter. You can find more
information in the manual for your FUJITSU FUTRO S monitor carrier.
When using the Security Lock device, opening of the casing is also prevented.
Securing USB covers (optional)
To prevent use of the USB ports, you can attach optional USB covers to the USB
ports on the front and rear side of the device.
Please note that USB covers, once fitted, cannot be removed again!
Ensure that you fit the USB covers the right way round.
8Fujitsu

Ports and Operating Elements
►Insert the USB covers in the USB ports on the front of the device and push the USB covers in firmly.
►Insert the USB covers in the USB ports on the rear side of the device
and push the USB covers in firmly.
Fujitsu 9

Ports and Operating Elements
In the BIOS Setup, under Advanced - USB Port Security, you can also deactivate
the USB ports, in order to limit the use of USB devices.
10 Fujitsu

Important notes
Important notes
ImportantnotesNotes
In this chapter you will find information regarding safety which it is essential to
take note of when working with your device.
Safety notes
SafetynotesNote
Please follow the safety notes provided in the "Safety/Regulations" manual
as well as the safety notes given below.
When installing and operating the device, please observe the notes on ambient
conditions in "Technical data ", Page 29 and the instructions in "Getting started", Page 14.
The device may only be operated up to a maximum height of 3000 m
(9842 ft) (for China only 2000 m (6557 ft)).
Caution, components in the system can get very hot.
The activities described in these instructions must always be
performed with the greatest care.
For system expansions and repairs to the unit, refer to the manual “System
Expansions and Repairs”. Some of the activities described in this manual may only
be performed by authorized personnel. Improper repairs may cause danger to the
user (electric shock, fire hazard) or material damage to the unit.
Operate the device only with the casing closed.
Power cable and mains adapter:
The supplied power cable conforms to the requirements of the country in
which you purchased your device. Make sure that the power cable is approved
for use in the country in which you intend to use it.
The mains adapter’s power cable should only be connected to a mains
socket if the device is connected.
Do not use the mains adapter for other devices.
Use only the mains adapter which is intended for use with the device,
see chapter "Technical data ", Page 29.
Make sure that the rated current of the mains adapter is not higher than that of
the power system to which you connect the mains adapter.
ON/OFF switches do not disconnect the device from the mains voltage. To completely
disconnect the mains voltage, remove the power plug from the power socket.
Fujitsu 11

Important notes
Transporting the device
Device,Trans porta tionRetransportation
Transport all parts separately in their original packaging or in a packaging which
protects them from knocks and jolts, to the new site.
Do not unpack them until all transportation manoeuvres are completed.
If the device is brought from a cold environment into the room where it will be used,
condensation may occur. Before operating the device, wait until it is absolutely dry
and has reached approximately the same temperature as the installation site.
Cleaning the device
Device,Trans porta tionRetransportationSyst emu nit, see Device
Turn off all power and equipment switches and disconnect the power
plug from the mains outlet.
Do not clean any interior parts yourself, leave this job to a service technician.
Do not use any cleaning agents that contain abrasives or may corrode
plastic (alcohol, thinner or acetone).
Never clean the device with water! Water entering into the device could
present a serious risk to users (e.g. electric shock).
Ensure that no liquid enters the system.
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth that has been
moistened in mild domestic detergent and then carefully wrung out.
Use disinfectant wipes to clean the keyboard and the mouse.
12 Fujitsu

Important notes
Energy saving, disposal and recycling
DisposalEnergysavingRecycling
You can find information on these subjects in chapter "Activating power-saving mode",
Page 26, on the Recovery DVD or on our websites:
•"Fujitsu Responsible Business: Fujitsu EMEIA"
•"Recycling Program: Fujitsu EMEIA"
The following sections apply to the FUJITSU Thin Client FUTRO only:
Information about the "Eco-design directive": Regulation 1275/2008, based on the EU Eco-design
Directive (2009/125/EU), defines requirements for the power consumption of electrical and
electronic domestic and office devices in stand-by and off mode.
In general, all FUTRO thin client products have been developed for energy-efficient operation and low
stand-by losses. Customer-specific requirements and requirements of the operating system, which
are a priority for optimal operation, can contradict the requirements of the above-mentioned regulation.
For administrative purposes, such as remote maintenance of systems, the "Wake-on-LAN"
(WoL) function is indispensable for our customers and is therefore a default setting. When the
WoL function is active, the maximum permissible power draw can be exceeded slightly in OFF
mode. By deactivating the WoL function, it is possible to comply with the legal requirements.
Please see chapter "Activating power-saving mode", Page 26 for the procedure.
The energy saving mode (ACPI S4 Save-to-disk), which is familiar from many current mobile
and desktop systems, is not available in the embedded operating systems for technical reasons.
Therefore, it is not possible to switch devices with this operating system automatically into Off mode.
The operating system of a thin client is stored on a flash memory with optimised size and is provided
with write protection after configuration has been completed by the customer. This prevents data
security from being put at risk through frequent writing to a flash memory, such as when updating
the swapfiles in the operating system or through other applications. Every flash memory permits
only a limited number of write cycles. Both the activated write protection and the available limited
flash memory capacity rule out the possibility of activating energy saving mode (ACPI S4).
Fujitsu 13

Getting started
Getting started
Gettingstarted
Please observe the safety information in the "Important notes", Page 11 chapter.
Setting up the device
In order to ensure that the casing is sufficiently ventilated and to prevent overheating,
the device must only be operated with the base foot attached.
If the device is to be built-in, adequate ventilation must be assured.
The foot for the vertical operating position needs to be installed (see "Vertical
operating position", Page 15). The feet for the horizonal operating position have
been pre-installed (see "Horizontal operating position", Page 17).
14 Fujitsu

Getting started
Vertical operating position
VerticaloperatingpositionOperatingposition, verticalbase footSidecover
If you want to operate the unit in a vertical position, use the foot for the
vertical operating position supplied with the unit.
Attach the foot only to the side of the device shown in the figures.
If connecting many cables to the device, ensure that the device is in a stable
position, in order to prevent it from toppling over.
Proceed as follows to prepare the device for the vertical operating position:
►Disconnect the cables if required.
►Laythedeviceonitstop(
narrow side) as shown, on a stable, flat and clean surface.
1
3
3
2
2
►Place the foot on the housing (1). Make sure that you align the 2 latches (2) on
the foot with the corresponding holes on the housing.
►Fix the foot with the screws (3).
Fujitsu 15

Getting started
►Place the unit on the foot.
►If necessary, reconnect any cables that were previously disconnected.
16 Fujitsu