Fujitsu PRIMERGY CX400 M6 User manual

FUJITSU Server PRIMERGY CX400 M6
Server Enclosure
Upgrade and Maintenance Manual
Upgrade and Maintenance Manual - English
06/2021

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Copyright and Trademarks
Copyright 2021 FUJITSU LIMITED
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
–The contents of this manual may be revised without prior notice.
–Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
–No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
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Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure that
these safety notes are understood before using the product. Keep this manual
and the "Safety Notes and Regulations" manual in a safe place for easy
reference while using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures.
VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the printed circuit board
assemblies of the product and in the mouse and keyboard are limited-life
components. Use of these components beyond their operating life may result
in electrolyte leakage or depletion, potentially causing emission of foul odor or
smoke.
As a guideline, in a normal office environment (25 °C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
CX400 M6 Upgrade and Maintenance Manual

The product is not suitable for use at visual display workplaces according to §2
of the Workplace Regulations (applies to all server systems except TX server
systems).
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, the use of an
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Upgrade and Maintenance Manual CX400 M6

Only for Japan: About SATA HDDs
The SATA version of this server supports HDDs with SATA/BC-SATA storage
interfaces. Please note that the usage and operation conditions differ
depending on the type of HDD used.
For more information on the usage and operation conditions of each available
type of HDD, see the following internet address:
https://jp.fujitsu.com/platform/server/primergy/harddisk/
Only for Japan:
Shielded LAN cables should be used in this product.
UK Importer information
Fujitsu Services Limited
22 Baker Street, London, W1U 3BW, United Kingdom
CX400 M6 Upgrade and Maintenance Manual

Version history
Issue
number
Issue date Description
V 1.0 11/2020 Early release
V 2.0 06/2021 General release
Upgrade and Maintenance Manual CX400 M6

Content
1 Introduction 13
1.1 Concept and target groups of this manual 13
1.2 Notational conventions 13
2 Before you start 15
2.1 Basic information 15
2.1.1 Proceeding 15
2.1.2 Advanced Thermal Design (ATD) 15
2.1.3 Installing optional components 16
2.2 Classification of procedures 16
2.2.1 Assignment of unit categories 16
2.2.2 Customer Replaceable Units (CRU) 17
2.2.3 Upgrade and Repair Units (URU) 17
2.2.4 Field Replaceable Units (FRU) 18
2.3 Average task duration 19
2.4 Tools you need at hand 20
2.5 Documentation overview 21
2.5.1 About availability of manuals 21
2.5.2 List of documents 21
2.5.3 Further documents 23
3 Important information 25
3.1 Introduction 25
3.2 Safety instructions 25
3.2.1 Basic safety instructions 25
3.2.2 Before starting up 26
CX400 M6 Upgrade and Maintenance Manual

3.2.3 Installation and operation 26
3.2.4 Batteries 29
3.2.5 Working with optical disk drives (ODDs) and media 30
3.2.6 Laser information 32
3.2.7 Modules with Electrostatic-Sensitive Devices (ESD modules) 32
3.2.8 Transporting the server enclosure 33
3.2.9 Installing the server enclosure in the rack 34
3.2.10 Other important information 34
3.3 ENERGY STAR 35
3.4 CE conformity 35
3.5 FCC Class A Compliance Statement 36
3.6 Environmental protection 37
4 Basic hardware procedures 39
4.1 Using diagnostic information 39
4.1.1 Proceeding 39
4.1.2 Locating the defective server 39
4.1.3 Determining the error class 40
4.1.4 Locating the defective component 40
4.2 Shutting down the server 41
4.3 Disconnecting the power cord 42
4.4 Removing server nodes from the server enclosure 43
4.5 Removing the server node dummy module 45
4.6 Installing or removing the front bezel 46
4.7 Getting access to the component 49
4.7.1 Safety notes 49
4.7.2 Extending the server enclosure out of the rack 49
4.7.3 Removing the server enclosure from the rack 50
4.7.4 Removing the top covers 54
Content
Upgrade and Maintenance Manual CX400 M6

4.8 Reassembling 56
4.8.1 Installing the top covers 56
4.8.2 Installing the rack rails 59
4.8.3 Installing the server enclosure in the rack 64
4.8.4 Sliding the server enclosure into the rack 68
4.8.5 Installing the cable management arm (CMA) 70
4.9 Installing the server node dummy module 80
4.10 Installing server nodes in the server enclosure 81
4.11 Connecting the power cord 84
4.12 Switching on the server nodes 86
5 Basic software procedures 87
5.1 Starting the maintenance task 87
5.1.1 Switching on the ID indicator 87
5.2 Completing the maintenance task 88
5.2.1 Verifying system information backup or restore 88
5.2.2 Performing a RAID array rebuild 89
5.2.3 Switching off the ID indicator 90
5.2.4 Viewing and clearing the System Event Log (SEL) 91
5.2.5 Performing a fan test 94
5.2.6 Updating Server View RAID Manager 95
5.2.7 Using the Chassis ID Prom Tool 96
6 Power supply unit (PSU) 97
6.1 Safety notes 97
6.2 Basic information 97
6.3 Replacing the hot-plug PSU 99
6.4 Removing/installing the PSU dummy module 103
Content
CX400 M6 Upgrade and Maintenance Manual

7 Hard disk drive (HDD) / solid state disk (SSD) 107
7.1 Safety notes 107
7.2 Basic information 108
7.3 Installing 2.5-inch HDD/SSD modules 112
7.4 Removing 2.5-inch HDD/SSD modules 115
7.5 Replacing a 2.5-inch HDD/SSD module 118
7.6 Replacing a 2.5-inch HDD/SSD backplane 119
7.7 Installing or removing the HDD/SSD bridge board 130
7.8 Replacing the HDD/SSD bridge board 135
7.9 Changing HDD/SSD cage bezels 139
8 Fans 145
8.1 Safety notes 145
8.2 Basic information 145
8.3 Replacing a fan module 146
9 High speed riser module 149
9.1 Safety notes 149
9.2 Basic information 149
9.3 Replacing a high speed riser module 150
10 Power distribution board 155
10.1 Safety notes 155
Content
Upgrade and Maintenance Manual CX400 M6

10.2 Basic information 155
10.3 Removing the power distribution board kit 156
10.4 Installing the power distribution board kit 159
10.5 Replacing the power distribution board 163
11 Front panel 165
11.1 Safety notes 165
11.2 Front panel module 165
11.2.1 Replacing the left front panel module 165
11.2.2 Replacing the right front panel module 170
11.3 Front panel cable 177
11.3.1 Replacing the left front panel cable 177
11.3.2 Replacing the right front panel cable 181
11.4 Thermal cable 186
11.4.1 Removing the thermal cable 186
11.4.2 Installing the thermal cable 189
12 Cabling 193
12.1 Safety notes 193
12.2 Cabling information 193
13 Appendix A 195
13.1 Mechanical overview 195
13.1.1 Server enclosure front 195
13.1.2 Server enclosure rear 196
13.1.3 Server enclosure interior 197
Content
CX400 M6 Upgrade and Maintenance Manual

13.2 Connectors and indicators 198
13.2.1 Server enclosure front 198
13.2.1.1 Indicators on the front panel 198
13.2.1.2 Indicators on hot-plug HDD / SSD / PCIe SSD modules 201
13.2.2 Server enclosure rear 202
13.2.2.1 Indicator on hot-plug PSU 202
13.2.2.2 Fan indicators 203
13.2.2.3 Indicators of the server nodes 204
13.3 Minimum startup configuration 204
14 Appendix B 207
14.1 Supplied documents 207
Content
Upgrade and Maintenance Manual CX400 M6

1 Introduction
1.1 Concept and target groups of this manual
This upgrade and maintenance manual provides instructions for the following
procedures:
–Upgrading the server configuration by adding optional hardware
components.
–Upgrading the server configuration by replacing existing hardware
components with superior ones.
–Replacing defective hardware components.
This manual focuses on on-site maintenance tasks. It is recommended to
prepare each service assignment following remote diagnostics procedures, as
described in the "ServerView Suite Local Service Concept (LSC)" manual, see
"Documentation overview" on page 21.
CAUTION
The document at hand comprises procedures of a wide range of
complexity.
▶Check the profile of qualification for technicians before assigning
tasks.
▶Before you start, carefully read "Classification of procedures" on
page 16.
1.2 Notational conventions
The following notational conventions are used in this manual:
Text in bold Indicates references to names of interface
elements.
Text in monospace Indicates commands and text to be entered by
the user.
CX400 M6 Upgrade and Maintenance Manual 13

"Quotation marks" Indicate names of chapters and terms that are
being emphasized.
▶ Describes activities that must be performed in
the order shown.
[Abc] Indicates keys on the keyboard.
CAUTION
Pay particular attention to texts marked with this
symbol. Failure to observe this warning may
endanger your life, destroy the system or lead
to the loss of data.
Indicates additional information, notes and tips.
Indicates the procedure category in terms of
complexity and qualification requirements, see
"Classification of procedures" on page 16.
Indicates the average task duration, see
"Average task duration" on page 19.
Introduction
14 Upgrade and Maintenance Manual CX400 M6

2 Before you start
2.1 Basic information
2.1.1 Proceeding
Before you start any upgrade or maintenance task, proceed as follows:
▶Carefully read the safety instructions, see "Important information" on
page 25.
▶Make sure that all necessary manuals are available, see "Documentation
overview" on page 21. Print the PDF files if required.
▶Make yourself familiar with the procedure categories, see "Classification of
procedures" on page 16.
▶Ensure that all required tools are available, see "Tools you need at hand" on
page 20.
2.1.2 Advanced Thermal Design (ATD)
The ATD option allows you to operate the system with a wider temperature
range either of 5 °C to 40 °C, depending on your system and configuration.
This option can only be ordered from the manufacturer and is
indicated by the respective logo on the identification rating plate.
CAUTION
▶In a system that is configured with ATD, only certain components
which support the respectively increased higher operating
temperature range may be installed and used. For applicable
restrictions, see the official configurator tool.
CX400 M6 Upgrade and Maintenance Manual 15

2.1.3 Installing optional components
The operating manual of your server gives an introduction to server features
and provides an overview of available hardware options.
Use the Fujitsu ServerView Suite management software and the iRMC S5 web
interface to prepare hardware expansions. For more information about
ServerView Suite documentation, see "Documentation overview" on page 21.
Please see the following ServerView Suite topics:
–Operation
–Virtualization
–Maintenance
–Out-Of-Band Management
For the latest information on hardware options, see the hardware
configurator of your server, available online at the following address:
https://www.fujitsu.com/fts/products/computing/servers/primergy/
index.html
For Japan:
https://www.fujitsu.com/jp/products/computing/servers/primergy/
Please contact your local Fujitsu customer service partner for details on how to
order expansion kits or spare parts.
2.2 Classification of procedures
2.2.1 Assignment of unit categories
The complexity of maintenance procedures varies significantly. Procedures
have been assigned to one of three unit categories, indicating the level of
difficulty and required qualification.
At the beginning of each procedure, the involved unit category is indicated by
one of the symbols introduced in this section.
Before you start
16 Upgrade and Maintenance Manual CX400 M6

Please ask your local Fujitsu service center for more information.
2.2.2 Customer Replaceable Units (CRU)
Customer Replaceable Units (CRU)
Customer Replaceable Units are intended for customer self service and may
be installed or replaced as hot-plug components during operation.
Components that the customer is entitled to replace may differ
according to the service form in his country.
For Japan:
https://www.fujitsu.com/jp/products/computing/servers/primergy/support/
repair.html
Hot-plug components increase system availability and guarantee a high degree
of data integrity and fail-safe performance. Procedures can be carried out
without shutting down the server or going offline.
Components that are handled as Customer Replaceable Units
–Hot-plug HDD/SSD modules
–Hot-plug PSUs
Peripherals that are handled as Customer Replaceable Units
–None
2.2.3 Upgrade and Repair Units (URU)
Upgrade and Repair Units (URU)
Before you start
CX400 M6 Upgrade and Maintenance Manual 17

Upgrade and Repair Units are non hot-plug components that can be ordered
separately to be installed as options (Upgrade Units) or are available to the
customer through customer self service (Repair Units).
For Japan, customer allows only upgrade. For upgrade units as
customer replaceable, see:
https://www.fujitsu.com/jp/products/computing/servers/primergy/
Server management error messages and diagnostic indicators on the
front panel and system board will report defective Upgrade and Repair
Units as customer replaceable CSS components.
Upgrade and repair procedures involve shutting down and opening the server.
CAUTION
The device may be seriously damaged or cause damage if it is opened
without authorization or if repairs are attempted by unauthorized and
untrained personnel.
Components that are handled as Upgrade Units
–None
CAUTION
Installing procedures involving Upgrade and Repair Units must be
performed exclusively by Fujitsu service personnel or technicians
trained by Fujitsu. Please note that unauthorized interference with the
system will void the warranty and exempt the manufacturer from all
liability.
Components that are handled solely as Repair Units
–None
2.2.4 Field Replaceable Units (FRU)
Field Replaceable Units (FRU)
Before you start
18 Upgrade and Maintenance Manual CX400 M6

Removing and installing Field Replaceable Units involves complex
maintenance procedures on integral server components. Procedures will
require shutting down, opening and disassembling the server.
CAUTION
Maintenance procedures involving Field Replaceable Units must be
performed exclusively by Fujitsu service personnel or technicians
trained by Fujitsu. Please note that unauthorized interference with the
system will void the warranty and exempt the manufacturer from all
liability.
Components that are handled as Field Replaceable Units
–HDD/SSD backplane
–HDD/SSD bridge board
–Fan module
–High speed riser module
–Power distribution board
–Front panel
–Front panel cable
–Thermal cable
Please ask your local Fujitsu service center for more information.
2.3 Average task duration
Hardware: 10 minutes
The average task duration including preliminary and concluding steps is
indicated at the beginning of each procedure next to the procedure class.
The following table gives an overview of steps taken into account for
calculating the average task duration.
Before you start
CX400 M6 Upgrade and Maintenance Manual 19

Step included Explanation
Server shutdown no
Shutdown time depends on hardware and
software configuration and may vary
significantly.
Software tasks necessary before
maintenance, see "Starting the
maintenance task" on page 87.
Rack removal,
disassembly yes Making the server available, removing the server from the rack (if applicable).
Transport no
Transporting the server to the service table
(where required) depends on local
customer conditions.
Maintenance
procedures yes Maintenance procedures including preliminary and concluding software tasks.
Transport no
Returning the server to its installation site
(where required) depends on local
customer conditions.
Assembly, rack
installation yes Reassembling the server, installing the server in the rack (if applicable).
Starting up no
Booting time depends on hardware and
software configuration and may vary
significantly.
Table 1: Calculation of the average task duration
2.4 Tools you need at hand
When preparing the maintenance task, ensure that all required tools are
available. You will find a list of required tools at the beginning of each
procedure.
Before you start
20 Upgrade and Maintenance Manual CX400 M6