Fujitsu Primergy RX200 S4 User manual

PRIMERGY RX200 S4
Operating manual
Edition April 2008

Comments…Suggestions…Corrections…
The User Documentation Department would like to
know your opinion of this manual. Your feedback helps
us optimize our documentation to suit your individual
needs.
Feel free to send us your comments by e-mail to
[email protected].
Certified documentation
according to DIN EN ISO 9001:2000
To ensure a consistently high quality standard and
user-friendliness, this documentation was created to
meet the regulations of a quality management system
which complies with the requirements of the standard
DIN EN ISO 9001:2000.
cognitas. Gesellschaft für Technik-Dokumentation mbH
www.cognitas.de
Copyright and Trademarks
Copyright © 2008 Fujitsu Siemens Computers GmbH.
All rights are reserved.
Delivery subject to availability. The right to technical modification is reserved.
All hardware and software names used are trade names and/or trademarks of their respective
manufacturers.

RX200 S4 Operating manual
Contents
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.1 Concept and target groups for this manual . . . . . . . . . . 7
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . . 8
1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4 Notational conventions . . . . . . . . . . . . . . . . . . . . 18
1.5 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . 19
2 Installation steps, overview . . . . . . . . . . . . . . . . . . 23
3 Important information . . . . . . . . . . . . . . . . . . . . . 25
3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 25
3.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.3 FCC Class A Compliance Statement . . . . . . . . . . . . . 33
3.4 Transporting the server . . . . . . . . . . . . . . . . . . . . 34
3.5 Notes on installing in the rack . . . . . . . . . . . . . . . . . 35
3.6 Environmental protection . . . . . . . . . . . . . . . . . . . 36
4 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 39
4.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 40
4.2 Installing/removing the server in/from the rack . . . . . . . 41
4.2.1 Installation in PRIMECENTER/DataCenter Rack . . . . . . . . 46
4.2.2 Installation in 3rd party racks . . . . . . . . . . . . . . . . . . 50
4.2.3 Inserting the server . . . . . . . . . . . . . . . . . . . . . . . 51
4.3 Connecting devices to the server . . . . . . . . . . . . . . . 53
4.4 Connecting the server to the mains . . . . . . . . . . . . . . 55
4.4.1 Using the cable clamp . . . . . . . . . . . . . . . . . . . . . . 56
4.5 Notes on connecting/disconnecting cables . . . . . . . . . 57

Operating manual RX200 S4
Contents
5 Startup and operation . . . . . . . . . . . . . . . . . . . . . . 57
5.1 Controls and indicators . . . . . . . . . . . . . . . . . . . . . 57
5.1.1 Front of server . . . . . . . . . . . . . . . . . . . . . . . . . . 57
5.1.2 Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
5.1.3 Indicators of the hot-plug system fans . . . . . . . . . . . . . . 66
5.2 Switching the server on and off . . . . . . . . . . . . . . . . 67
5.3 Configuring the server . . . . . . . . . . . . . . . . . . . . . 69
5.3.1 Configuring the onboard SATA controller . . . . . . . . . . . . . 69
5.3.2 Configuring the PCI SAS controller with “Integrated Mirroring
Enhanced” . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
5.3.3 Configuring the PCI SAS controller with RAID functionality . . . 70
5.3.4 Configuration with ServerStart . . . . . . . . . . . . . . . . . . 71
5.3.5 Configuration without ServerStart . . . . . . . . . . . . . . . . 72
5.4 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 73
6 Property and data protection . . . . . . . . . . . . . . . . . . 75
6.1 BIOS Setup security functions . . . . . . . . . . . . . . . . . 75
7 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 77
7.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 77
7.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 78
7.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 78
7.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 79
7.5 No screen display or display drifts . . . . . . . . . . . . . . . 79
7.6 No mouse pointer displayed on screen . . . . . . . . . . . . 80
7.7 Incorrect date and time . . . . . . . . . . . . . . . . . . . . . 80
7.8 System will not boot . . . . . . . . . . . . . . . . . . . . . . . 80
7.9 Drives reported as “dead” when starting system . . . . . . . 81
7.10 Added drive reported as defective . . . . . . . . . . . . . . . 81
7.11 Error message on screen . . . . . . . . . . . . . . . . . . . . 81

RX200 S4 Operating manual
Contents
8 CSS components . . . . . . . . . . . . . . . . . . . . . . . . 83
8.1 Hot-plug components . . . . . . . . . . . . . . . . . . . . . 83
8.1.1 Hot-plug power supply units . . . . . . . . . . . . . . . . . . . 83
8.1.1.1 Remove the dummy module . . . . . . . . . . . . . . . . . 84
8.1.1.2 Installing the hot-plug power supply unit . . . . . . . . . . . 84
8.1.1.3 Replacing the hot-plug power supply unit . . . . . . . . . . 85
8.1.2 Hot-plug hard disk drives . . . . . . . . . . . . . . . . . . . . 86
8.1.2.1 HDD module and dummy module . . . . . . . . . . . . . . 87
8.1.2.2 Handling hard disk drives and HDD modules . . . . . . . . 89
8.1.2.3 Removing/installing the dummy module . . . . . . . . . . . 90
8.1.2.4 Installing the HDD module . . . . . . . . . . . . . . . . . . 91
8.1.2.5 Removing the HDD module . . . . . . . . . . . . . . . . . 96
8.1.3 Replacing a hot-plug fan . . . . . . . . . . . . . . . . . . . . . 98
8.1.3.1 Opening/closing the fan cover . . . . . . . . . . . . . . . . 99
8.1.3.2 Exchanging the fan . . . . . . . . . . . . . . . . . . . . . . 100
8.2 Replacement of non-hot-plug components . . . . . . . . . 102
8.2.1 Opening the server . . . . . . . . . . . . . . . . . . . . . . . 102
8.2.2 Replacing a memory module . . . . . . . . . . . . . . . . . . 103
8.2.2.1 Removing the air cowl . . . . . . . . . . . . . . . . . . . . 103
8.2.2.2 Identifying a defective CSS component . . . . . . . . . . . 104
8.2.2.3 Removing a defective memory module . . . . . . . . . . . 104
8.2.2.4 Installing a new memory module . . . . . . . . . . . . . . . 105
8.2.2.5 Fitting the air cowl . . . . . . . . . . . . . . . . . . . . . . 106
8.2.3 Replacing an expansion card . . . . . . . . . . . . . . . . . . 107
8.2.3.1 Removing the riser module . . . . . . . . . . . . . . . . . 107
8.2.3.2 Identifying a defective CSS component . . . . . . . . . . . 108
8.2.3.3 Removing a defective expansion card . . . . . . . . . . . . 109
8.2.3.4 Installing a new expansion card . . . . . . . . . . . . . . . 110
8.2.3.5 Installing a riser module . . . . . . . . . . . . . . . . . . . 111
8.2.4 Assembling the server . . . . . . . . . . . . . . . . . . . . . . 112
Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

RX200 S4 Operating manual 7
1 Preface
The PRIMERGY RX200 S4 server is an Intel-based server for mid-size
networks and large companies. The server is suitable for use as a file server
and also as an application, information or Internet server.
Thanks to its highly developed hardware and software components, the
PRIMERGY RX200 S4 server offers a high level of data security and availability.
These components include hot-plug hard disk drive modules, redundant system
fans and power supply units, the Server Management ServerView Suite,
Prefailure Detection and Analysis (PDA) and Automatic Server Reconfiguration
and Restart (ASR&R).
Security functions in the BIOS Setup and on the system board protect the data
on the server against manipulation. Additional security is provided by the
lockable rack door.
The server occupies one height unit in the rack.
1.1 Concept and target groups for this manual
This operating manual describes how to install, set up and operate your server.
This operating manual is intended for those responsible for installing the
hardware and ensuring that the system runs smoothly. It contains all the infor-
mation you need to put your PRIMERGY RX200 S4 into operation.
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.

8 Operating manual RX200 S4
Documentation overview Preface
1.2 Documentation overview
More information on your PRIMERGY RX200 S4 can be found in the following
documents:
– “Quick Start Hardware - PRIMERGY RX200 S4” leaflet (only included as a
printed copy)
– “Quick Start Software - Quick Installation Guide” leaflet (only included as a
printed copy)
– “Safety notes and other important information” manual
– “Warranty” manual
– “Customer Self Service (CSS)” manual
– “Ergonomics” manual
– “Returning used devices” manual
– “Helpdesk” leaflet
– Technical manual for the system board D2671
– “PRIMERGY RX200 S4 Server Operating Manual”
– “PRIMERGY RX200 S4 Server Options Guide”
– “BIOS Setup V4.06 / FirstBIOS Desktop Pro V5.0 /TrustedCoreTM V6.0”
manual
– “Integrated Mirroring User’s Guide”
– “MegaRAID Configuration Software User’s Guide”
– “LSI SATA Software RAID User’s Guide”
– “Integrated RAID for SAS User’s Guide”
– “iRMC S2 - integrated Remote Management Controller” manual

RX200 S4 Operating manual 9
Preface Documentation overview
IPRIMERGY manuals are available in PDF format on the ServerBooks
DVD. The ServerBooks DVD is part of the ServerStart Suite supplied with
every server.
The PDF files of the manuals can also be downloaded free of charge
from the Internet. The overview page showing the online documentation
available on the Internet can be found using the URL:
http://manuals.fujitsu-siemens.com. The PRIMERGY server documentation
can be accessed using the Industry standard servers navigation option.
If you need a replacement copy of the ServerBooks DVD, send the
details of your server to the following e-mail address: Reklamat-PC-
[email protected]
Further sources of information:
– Manual for the monitor
– Documentation for boards and drives
– Documentation for your operating system
– Information files on your operating system

10 Operating manual RX200 S4
Features Preface
1.3 Features
Customer Self Service (CSS)
The Fujitsu Siemens Computers Customer Self Service (CSS) concept enables
you to identify and replace the affected component yourself in the case of
certain error scenarios.
In the CSS concept, you can replace the following components yourself in the
event of an error:
– Hot-plug hard disk drives
– Hot-plug power supply units
– Memory modules
– System fans
– Expansion cards
For information on replacing these components, see chapter “CSS compo-
nents” on page 83.
CSS indicators on the control panel and on the back of the PRIMERGY server
provide you with information if a CSS event arises (for more information on the
behavior of these indicators, see chapter “Startup and operation” on page 57
and the "Customer Self Service (CSS)" manual on the ServerBooks DVD).
You can also fit your server with a ServerView Local Service Panel, which
enables you to identify the type of component affected by the error directly on
the server (for more information, see the "Customer Self Service (CSS)" manual
on the ServerBooks DVD).
In addition, CSS errors are displayed in ServerView S2, the server
management software from Fujitsu Siemens Computers.
In the event of errors, ServerView S2 refers you directly to the affected
component and its order information in the Illustrated Spares catalog of the
server in question.
System board
The features of the system board are described in the technical manual for the
system board D2671 for the hardware and in the “BIOS Setup” for the firmware.

RX200 S4 Operating manual 11
Preface Features
Hard disk drives
The server is shipped with one of the following drive cages:
– For up to two 3.5-inch SAS/SATA hard disk drives:
Up to two SAS/SATA HDD modules can be used in the drive cage. Each
HDD module can accommodate an SAS/SATA hard disk drive with a
maximum height of 1 inch. The module is connected to the SAS/SATA
backplane. This allows HDD modules to be easily plugged in or pulled out.
SATA hard disk drives are controlled by the onboard SATA controller. An
additional SAScontroller must be installed in order to control SAS hard disk
drives.
Mixed configurations of SAS and SATA HHDmodules in one drive cage are
not supported.
– For up to four 2.5-inch SAS/SATA hard disk drives:
Up to four SAS HDD modules can be used in the drive cage. Each HDD
module can accommodate a SAS hard disk drive with a 2.5-inch format. The
module is connected to the SAS backplane. This allows HDD modules to be
easily plugged in or pulled out.
The SAS hard disk drives are controlled by an integrated SAS PCI controller.
If the server has the corresponding RAID configuration, HDD modules can also
be replaced during operation.
Onboard SATA controller
A SATA controller is integrated on the system board; up to two SATA hard disk
drives can be connected to the controller. The LSI SATA RAID software
supports RAID levels 0 and 1.
IThe controller has its own configuration utility. More detailed information
may be found in the "LSI SATA Software RAID User’s Guide" (on the
ServerBooks DVD under "Controllers").

12 Operating manual RX200 S4
Features Preface
PCI SAS controller
To run a maximum of four SAS hard disk drives, the server is shipped with one
of the following PCI SAS controllers:
– PCI SAS controller with “Integrated Mirroring Enhanced” (IME)
IME supports RAID level 0, 1 and 1E configuration of the internal hard disk
drives.
IA separate utility is available to the controller for IME configuration.
Further information can be found in the “Integrated RAID for SAS
User’s Guide” (on the ServerBooks DVD under “Controllers”).
– PCI SAS controller with MegaRAID functionality
RAID levels 0, 1, 10, 5, 50, 6 and 60 are supported. If required, a BBU
(= battery backup unit) can save the memory content even if the power fails.
IA separate utility is available to the controller for RAID configuration.
More detailed information may be found in the “MegaRAID Configu-
ration Software User’s Guide” (on the ServerBooks DVD under
“Controllers”).
Accessible drives/components
A number of mounting locations are available:
– An installation slot for a ServerView Local Service Panel (optional)
– An installation slot for a slimline CD/DVD drive (optional)
The accessible drives/components integrated in this locations cannot be
replaced during operation.
USB ports
The two USB ports on the front of server support activities carried out by the
service technician. The maximum length of the external cable are three meters.

RX200 S4 Operating manual 13
Preface Features
Power supply
The basic configuration of the server includes a hot-plug power supply unit,
which automatically sets itself to a mains voltage in the range of 100 V - 127 V
or 200 V - 240 V. As an option, the power supply can be expanded with an extra
power supply unit to create a redundant power supply. If a power supply unit
fails, the redundant configuration assures continued operation. The defective
power supply unit can be replaced during operation (for further details see
section “Hot-plug power supply units” on page 83).
Cooling
Each processor has a heat sink. Further cooling for the installed processors is
provided by six fan units (redundant). If one fan in a redundant unit fails, the
system is able to continue operating without limitations. If a fan fails, it can be
replaced while the system is running (for further details see section “Replacing
a hot-plug fan” on page 98).
High level of availability and data security
When memory data is accessed, 1-bit errors in the main memory are identified
and automatically corrected with the ECC (Error Correcting Code) method. The
patented memory scrubbing function regularly starts up the EDC mechanism
and thus ensures continuous data integrity.
The memory modules used support SDDC technology (Chipkill™), which also
increases the effectiveness of the monitoring and correction of memory errors.
Memory Mirroring is also supported (requires four, eight or twelve memory
modules). Memory Mirroring is roughly comparable to RAID level 1 for hard disk
arrays. Memory modules are protected against failure by mirroring. The basic
configuration requires four identical memory modules in two different banks.
ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in
case of an error and automatically “hides” the defective system components.
The PDA (Prefailure Detection and Analysis) technology from Fujitsu Siemens
Computers analyzes and monitors all components that are critical for system
reliability.
A RAID controller supports different RAID levels and increase the availability
and data security of the system.
The hot-plug HDD modules provide additional protection.

14 Operating manual RX200 S4
Features Preface
iRMC S2 with integrated service LAN port
IThe features of the iRMC S2 Advanced Video Redirection and Remote
Storage are available as an option.
The iRMC S2 (integrated Remote Management Controller) is a BMC with
integrated service LAN port and expanded functionality that was previously only
available with additional plug-in cards. In this way, the iRMC S2 enables
complete control of PRIMERGY servers, regardless of system status, and thus
particularly the control of PRIMERGY servers that are in the “out-of-band”
system status.
Major functions supported by the iRMC S2 include the following:
●Browser access via iRMC's own Web server
●Secure communication (SSH, SSL)
●Power Management for the managed server (depending on its system
status)
●Power Consumption Management
●Connecting virtual drives as remote storage
●Text-based and graphic console bypass (Advanced Video Redirection)
●Command Line Interface (CLP)
●Simple, interactive or script-based iRMC S2 configuration
●Customer Self Service (CSS)
●iRMC-s own user management
●Multi-computer, global iRMC user administration using an LDAP Directory
Service
●Automatic network configuration via DNS / DHCP
●Power supply of the iRMC S2 via the system standby supply
●Full-coverage alarm management
●System Event Log (SEL) reading and processing
More information about the iRMC S2 can be found in the “iRMC S2 - integrated
Remote Management Controller” manual.

RX200 S4 Operating manual 15
Preface Features
Server management
Server management is implemented using the ServerView software supplied
combined with PDA (Prefailure Detection and Analysis) technology from Fujitsu
Siemens Computers. PDA reports the threat of a system error or overload at an
early stage, allowing preventive measures to be taken.
ServerView enables the management of all PRIMERGY servers in the network
via a central console. The following key functions and others are supported by
ServerView:
●Round-the-clock monitoring, regardless of server status
●High-performance, graphical console bypass (AVR) protected by
HTTPS/SSL (128 bit)
●Remote storage via USB
●Remote power on (Wake On LAN)
●Automatic switch-off when the housing is opened (housing monitoring)
●Temperature monitoring of the CPU and the surrounding area
●Watchdog timer for Automatic Server Reconfiguration and Restart (ASR&R)
in the event of failure of memory modules or processors
●Power monitoring
●End-of-life monitoring of fans with prompt notification before failure
●Watchdog timer for operating system monitoring and application monitoring
with ASR&R
Further information on the ServerView server management is provided in the
associated documentation.
ServerStart
You can configure the PRIMERGY server quickly and precisely with the
ServerStart software provided. User-guided menus are available for installing
the server operating system (for further details see section “Configuring the
server” on page 69).

16 Operating manual RX200 S4
Features Preface
Service and support
PRIMERGY servers are easy to maintain and modular, thus enabling quick and
simple maintenance.
The handles and locks (touch point) on the different hot pluggable components
are colored green to ensure simple and immediate recognition.
In order to avoid damage to components by incorrect handling when they are
being installed and removed, green highlighting also identifies the areas of all
components that can be touched without causing damage to the respective
component.
PRIMERGY diagnostic LEDs fitted on the system board show which component
on the board (memory module, CPU) is not functioning properly.
The Flash EPROM program supplied with the Fujitsu Siemens Computers
utilities supports a fast BIOS update.
With the iRMC S2 (integrated Remote Management Controller) on the system
board and the optional remote testing and diagnostic system ServerView
Remote Management, the PRIMERGY RX200 S4 server can also be
maintained and serviced remotely. This enables remote diagnosis for system
analysis, remote configuration and remote restart should the operating system
or hardware fail.

RX200 S4 Operating manual 17
Preface Features
ServerView Remote Management
ServerView Remote Management is the remote management solution from
Fujitsu Siemens Computers for PRIMERGY servers. ServerView Remote
Management and the relevant hardware components integrated on the system
board allow remote monitoring and maintenance as well as fast restoration of
operation in the event of errors.
Remote monitoring and maintenance avoids time-consuming and costly on-site
repairs and reduces service costs. This leads to a reduction in the total cost of
ownership and an excellent return on investment for the remote management
solution.
The administrator can access all system information and information from the
sensors such as fan speeds or voltages via the iRMC S2's Web interface (see
section “iRMC S2 with integrated service LAN port” on page 14). He can also
start the text-based or graphic console bypass (Advanced Video Redirection,
AVR) and get information about remote storage.
IThe features of the iRMC S2 Advanced Video Redirection and Remote
Storage are available as an option.

18 Operating manual RX200 S4
Notational conventions Preface
1.4 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items.
“Quotation marks” indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
VCAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.

RX200 S4 Operating manual 19
Preface Technical data
1.5 Technical data
Electrical data (hot-plug power supply unit)
Compliance with regulations and standards
Rated voltage range 100 V - 127 V or 200 V - 240 V
Frequency 50 Hz - 60 Hz
Rated current with basic configuration 100 V - 240 V / 5 A - 2.5 A
Max. rated current 100 V - 240 V / 8 A - 4 A
Effective power 530 W
Apparent power 555 VA
Heat dissipation 1900 kJ/h (1810 btu/h)
Main power fuse 16 A
Protection class I
Product safety and
ergonomics
IEC 60950-1 / EN 60950-1, UL/CSA 60950-1,
CNS 14336 / GB 4943 / EN 50371
Electromagnetic
compatibility
FCC class A
CNS 13438 class A; VCCI class A
AS/NZS CISPR 22 class A / GB 9254 class A
GB 17625
Interference emissions EN 55022 class A
Harmonic current EN 61000-3-2
Flicker EN 61000-3-3
Interference immunity EN 55024, EN 300386
CE marking
to EU directives
Low Voltage Directive 2006/95/EC
(Product Safety)
Electromagnetic Compatibility 2004/108/EC

20 Operating manual RX200 S4
Technical data Preface
Mechanical values
Mechanical values
Weight
Approx. 18 kg (depending on configuration).
Ventilation clearance
At least 200 mm on the front and rear.
Ambient conditions
Condensation during operation must be avoided!
Width 430 mm
Depth 770 mm
Height 44 mm or 1 HU
Installation depth in rack 745 mm
Cable depth in rack 100.0 mm (1000 mm rack recommended)
Width (without front panel) 430 mm
Installation depth 745 mm
Total depth (with front panel) 770 mm
Height 44 mm or 1 HU
Environment class 3K2
Environment class 2K2
EN 60721 / IEC 721 Part 3-3
EN 60721 / IEC 721 Part 3-2
Temperature:
Operation (3K2) 10 °C ... 35 °C
Transport (2K2) - 25 °C ... 60 °C
Humidity 10% ... 85%