Fujitsu SPARC M10-4 User manual

Fujitsu M10-4/Fujitsu M10-4S/
SPARC M10-4/SPARC M10-4S
Service Manual
Manual Code: C120-E682-10EN
November 2014

Copyright © 2007, 201
4
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use, dupli ation, dis losure, modifi ation, and adaptation of the programs, in luding any operating system, integrated software, any programs installed on the hardware, and/or
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SAUF
MENTION CONTRAIRE EXPRESSEMENT STIPULEE AU DIT CONTRAT, ORACLE OU FUJITSU LIMITED ET/OU LES SOCIETES AFFILIEES A L'UNE OU L'AUTRE
ENTITE DECLINENT TOUT ENGAGEMENT OU GARANTIE, QUELLE QU'EN SOIT LA NATURE (EXPRESSE OU IMPLICITE) CONCERNANT CE PRODUIT, CETTE
TECHNOLOGIE OU CE DOCUMENT, LESQUELS SONT FOURNIS EN L'ETAT. EN OUTRE, TOUTES LES CONDITIONS, DECLARATIONS ET GARANTIES EXPRESSES OU
TACITES, Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE, A L'APTITUDE A UNE UTILISATION PARTICULIERE OU A
L'ABSENCE DE CONTREFACON, SONT EXCLUES, DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE. Sauf mention ontraire expressément stipulée dans e ontrat,
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d'interruptions d'a tivités, ou de tout dommage indire t, spé ial, se ondaire ou onsé utif, même si es entités ont été préalablement informées d'une telle éventualité.
LA
DOCUMENTATION EST FOURNIE "EN L'ETAT" ET TOUTE AUTRE CONDITION, DECLARATION ET GARANTIE, EXPRESSE OU TACITE, EST FORMELLEMENT
EXCLUE, DANS LA MESURE AUTORISEE PAR LA LOI EN VIGUEUR, Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE,
A L'APTITUDE A UNE UTILISATION PARTICULIERE OU A L'ABSENCE DE CONTREFACON.

Contents
Preface xi
Chapter 1 Before Starting Maintenance Work 1
1.1 Warning/Caution Indications 1
1.2 Warning Labels 2
1.3 Labels/Tags 2
1.4 Safety Precautions 4
1.5 otes Regarding Static Electricity 5
1.6 Other Precautions 6
1.7 Emergency Power Off 7
Chapter 2 Understanding the System Components 9
2.1 Identifying the ames and Locations of Components 9
2.2 Checking
the Memory Configuration Rules 13
2.2.1 Memory installation rules 14
2.2.2 Checking memory information 17
2.3 Confirming the Functions of the Operation Panel 18
2.3.1 Display function of the operation panel 20
2.3.2 Control function of the operation panel 21
2.4 Checking the LED Indications 24
2.4.1 Operation panel LEDs 24
2.4.2 LEDs on
the rear panel (System locator) 25
2.4.3 LEDs on each component 26
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2.5 Confirming the Types of Cable 29
2.5.1 Types of cable 29
2.5.2 Cable connection ports 30
Chapter 3 Type of Maintenance 33
3.1 Types of Maintenance Supported in the SPARC M10-4/M10-4S 33
3.2 Active Maintenance 34
3.3 Inactive Maintenance 35
3.4 System-stopped Maintenance 36
Chapter Preparation and Precautions for Maintenance 37
4.1 Confirming
the System Configuration 37
4.1.1 Confirming the hardware configuration 37
4.1.2 Confirming the software and firmware configurations 38
4.1.3 Confirming the FRU information and resource information 39
4.2 Troubleshooting 40
4.2.1 Determining the causes of failures 40
4.2.2 Identifying a failure 41
4.2.3 Downloading error log information 47
4.3 Maintenance Precautions 47
4.3.1 Precautions for
replacement 47
4.3.2 Precautions for installation 49
4.3.3 Precautions for removal 50
Chapter 5 Preparations Required for Maintenance 53
5.1 Preparing Tools Required for Maintenance 53
5.2 Switching the Mode Switch to Service Mode 54
5.3 Checking the Operating Condition and Resource Usage Status 54
5.3.1 Checking the operating condition of the physical partition
or
logical domain 54
5.3.2 Checking the assignment status of I/O devices 55
5.3.3 Checking the usage status of the internal disk 56
5.4 Preparations for Enabling Active Maintenance 56
5.4.1 Releasing the assignment of I/O devices 56
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5.4.2 Enabling the removal of an I/O device 61
5.4.3 Releasing a chassis requiring maintenance from the physical
partition 69
5.5 Powering Off the Physical Partition Requiring Maintenance 71
5.6 Stopping the Entire System 73
5.6.1 Stopping the system with the XSCF command 73
5.6.2 Stopping the system from the operation panel 75
5.7 Saving
XSCF Setting Information 75
5.8 Releasing a SPARC M10-4/M10-4S FRU from the System with the
replacefru Command 76
5.8.1 Releasing of the SPARC M10-4S chassis (possible only in a
system with a building block configuration) 76
5.8.2 Releasing of the power supply unit and fan unit of the SPARC
M10-4/M10-4S 78
5.9 Accessing an FRU 79
5.9.1 Removing the crossbar cables from the cable support 80
5.9.2 Lowering the cable support 82
5.9.3 Lowering the cable support (if it is a new model) 84
5.9.4 Removing the power cord 85
5.9.5 Removing the front cover 86
Chapter 6 Restoring the System 87
6.1 Restoring the
Chassis 87
6.1.1 Installing the power cord 87
6.1.2 Fixing the cable support 88
6.1.3 Fixing the cable support (if it is a new model) 89
6.1.4 Attaching the crossbar cables to the cable support 90
6.1.5 Installing the front cover 91
6.2 Incorporating a SPARC M10-4/M10-4S FRU into the System with the
replacefru
Command 92
6.2.1 Incorporation of the SPARC M10-4S chassis (possible only in a
system with a building block configuration) 92
Contents v

6.2.2 Incorporation of the power supply unit and fan unit of the
SPARC M10-4/M10-4S 94
6.3 Diagnosing a Replacement FRU 96
6.3.1 Diagnosing the system board 96
6.3.2 Diagnosing the crossbar unit and crossbar cables 96
6.4 Restoring XSCF Setting Information 97
6.5 Incorporating a Chassis and I/O Device into a Physical Partition 98
6.5.1 Incorporating a chassis into a physical partition 98
6.5.2 Incorporating an I/O device 99
6.5.3 Restoring the logical domain to the pre-maintenance state 102
6.6 Returning the Mode Switch to Locked Mode 107
6.7 Powering On the Physical Partition Requiring Maintenance 107
6.8 Starting the Entire System 108
6.8.1 Starting the system
with an XSCF command 108
6.8.2 Starting the system from the operation panel 109
Chapter 7 Maintenance Flow 111
7.1 Maintenance Workflow 111
7.2 FRU Replacement Workflow 113
7.2.1 Active replacement 114
7.2.2 Inactive replacement 122
7.2.3 System-stopped replacement 130
7.3 FRU Installation Workflow 138
7.3.1 Active addition 138
7.3.2 Inactive addition 143
7.3.3 System-stopped addition 147
7.4 FRU Removal Workflow 152
7.4.1 Active removal 153
7.4.2 Inactive removal 158
7.4.3 System-stopped removal 162
Chapter 8 Maintaining the PCI Express Cards 169
8.1 Configuration of the PCI Express Cards 169
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8.2 Maintenance Flow 171
8.3 Removing a PCI Express Card 172
8.3.1 Removing a PCI Express card cassette 172
8.3.2 Removing a PCI Express card 174
8.3.3 Installing a PCI Express card filler 177
8.4 Installing a PCI Express Card 179
8.4.1 Installing a PCI Express card 179
8.4.2 Removing a PCI Express card
filler 181
8.4.3 Installing a PCI Express card cassette 181
Chapter 9 Maintaining the CPU Memory Unit/Memory 183
9.1 Configuration of the CPU Memory Unit and Memory 183
9.1.1 Configuration of the CPU memory unit 183
9.1.2 Memory configuration 185
9.2 Before Maintaining a CPU Memory Unit 186
9.2.1 Maintenance precautions 186
9.2.2 Maintenance flow 186
9.3 Removing a CPU Memory Unit 190
9.3.1 Accessing a CPU memory unit 191
9.3.2 Removing a CPU memory unit from the chassis 192
9.3.3 Removing the CPU memory unit upper 193
9.4 Installing a PCI Express Cable 201
9.5 Switching the microSD Card 234
9.6 Removing Memory 238
9.7 Installing Memory 240
9.8 Installing
a CPU Memory Unit 240
9.8.1 Installing the CPU memory unit upper 240
9.8.2 Installing the CPU memory unit in the chassis 251
Chapter 10 Maintaining the Internal Disks 253
10.1 Configuration of the Internal Disks 253
10.2 Maintenance Flow 254
10.3 Removing an Internal Disk 255
Contents vii

10.4 Installing an Internal Disk 258
Chapter 11 Maintaining the Fan Units 259
11.1 Configuration of the Fan Units 259
11.2 Removing a Fan Unit 260
11.3 Installing a Fan Unit 261
Chapter 12 Maintaining the Power Supply Units 263
12.1 Configuration of the Power Supply Units 263
12.2 Removing a Power Supply Unit 264
12.3 Installing a Power Supply Unit 265
Chapter 13 Maintaining the PSU Backplane Unit/Operation Panel 267
13.1 Locations of the PSU Backplane Unit and Operation Panel 267
13.2 Before Maintaining the PSU Backplane Unit/Operation Panel 269
13.2.1 Maintenance precautions 269
13.3 Maintenance Flow 270
13.4 Removing the PSU Backplane Unit/Operation Panel 271
13.4.1 Removing
the PSU backplane unit 271
13.4.2 Removing the operation panel 273
13.5 Installing the PSU Backplane Unit/Operation Panel 274
13.5.1 Installing the operation panel 274
13.5.2 Installing the PSU backplane unit 275
Chapter 1 Maintaining the Crossbar Cables 277
14.1 Configuration of the Ports for the Crossbar Cables 277
14.2 Removing the Crossbar Cables 281
14.3 Installing the Crossbar Cables 283
Chapter 15 Maintaining the Crossbar Units 285
15.1 Configuration of the Crossbar Units 285
15.2 Removing a Crossbar Unit 286
15.3 Installing a Crossbar Unit 288
Chapter 16 Maintaining the XSCF BB Control Cables 291
16.1 Configuration of the Ports for the XSCF BB Control Cables 291
16.2 Removing an XSCF BB Control Cable 293
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16.3 Installing an XSCF BB Control Cable 294
Chapter 17 Maintaining the XSCF DUAL Control Cables 297
17.1 Configuration of the XSCF DUAL Control Ports 297
17.2 Removing an XSCF DUAL Control Cable 299
17.3 Installing an XSCF DUAL Control Cable 300
Appendix A Component List 301
Appendix B Component Specifications 303
B.1 CPU Memory
Unit 303
B.2 Crossbar Unit 304
B.3 Power Supply Unit 304
B.4 Fan Unit 305
B.5 Internal Disk Drive 305
B.6 PCI Express Card 306
B.7 Backplanes 306
B.8 Operation Panel 308
Appendix C Oracle Solaris Troubleshooting Commands 309
C.1 iostat(1M) Command 309
C.2 prtdiag(1M) Command 311
C.3 prtconf(1M) Command 314
C.4 netstat(1M) Command 317
C.5 ping(1M)
Command 318
C.6 ps(1) Command 320
C.7 prstat(1M) Command 321
Appendix D External Interface Specifications 323
D.1 Serial Port 323
D.1.1 Wire connection chart for serial cable 324
D.2 USB Port 324
D.3 SAS Port 325
D.4 RESET Switch 325
Index 327
Contents ix

Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual
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