Fujitsu PRIMERGY RX200 S5 User manual

PRIMERGY RX200 S5
Operating Manual
Edition September 2009

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Copyright and Trademarks
Copyright © 2009 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability. The right to technical modification is reserved.
All hardware and software names used are trade names and/or trademarks of their respective
manufacturers.

RX200 S5 Operating Manual
Contents
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.1 Concept and target groups for this manual . . . . . . . . . . 7
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . . 8
1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4 Notational conventions . . . . . . . . . . . . . . . . . . . . 20
1.5 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . 21
2 Installation steps, overview . . . . . . . . . . . . . . . . . . 23
3 Important information . . . . . . . . . . . . . . . . . . . . . 25
3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 25
3.2 ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.4 Transporting the server . . . . . . . . . . . . . . . . . . . . 33
3.5 Notes on installing in the rack . . . . . . . . . . . . . . . . . 34
3.6 Environmental protection . . . . . . . . . . . . . . . . . . . 35
4 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 37
4.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 38
4.2 Installing/removing the server in/from the rack . . . . . . . 39
4.2.1 Rack system requirements . . . . . . . . . . . . . . . . . . . 39
4.2.2 Installation in PRIMECENTER/DataCenter Rack . . . . . . . . 43
4.2.3 Installation in 3rd party racks . . . . . . . . . . . . . . . . . . 48
4.3 Connecting devices to the server . . . . . . . . . . . . . . . 50
4.4 Connecting the server to the mains . . . . . . . . . . . . . . 52
4.4.1 Using the cable clamp . . . . . . . . . . . . . . . . . . . . . . 53
4.5 Notes on connecting/disconnecting cables . . . . . . . . . 54

Operating Manual RX200 S5
Contents
5 Starting up and operation . . . . . . . . . . . . . . . . . . . . 55
5.1 Controls and indicators . . . . . . . . . . . . . . . . . . . . . 55
5.1.1 Front of server . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5.1.2 Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
5.1.3 Indicators of the hot-plug system fans . . . . . . . . . . . . . . 64
5.2 Switching the server on and off . . . . . . . . . . . . . . . . 65
5.3 Configuring the server . . . . . . . . . . . . . . . . . . . . . 67
5.3.1 Configuring the onboard SATA controller . . . . . . . . . . . . . 67
5.3.2 Configuring the SAS/SATA RAID controller . . . . . . . . . . . . 67
5.3.3 Configuring the server and installing the operating system with the
ServerView Installation Manager . . . . . . . . . . . . . . . . . 68
5.3.4 Configuring the server and installing the operating system without
ServerView Installation Manager . . . . . . . . . . . . . . . . . 69
5.4 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 70
6 Property and data protection . . . . . . . . . . . . . . . . . . 71
6.1 BIOS Setup security functions . . . . . . . . . . . . . . . . . 71
7 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 73
7.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 73
7.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 74
7.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 74
7.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 75
7.5 No screen display or display drifts . . . . . . . . . . . . . . . 75
7.6 Incorrect date and time . . . . . . . . . . . . . . . . . . . . . 76
7.7 System will not boot . . . . . . . . . . . . . . . . . . . . . . . 76
7.8 Hard disk drive error messages at system boot . . . . . . . . 76
7.9 Added drive reported as defective . . . . . . . . . . . . . . . 77
7.10 Error message on screen . . . . . . . . . . . . . . . . . . . . 77

RX200 S5 Operating Manual
Contents
8 CSS components . . . . . . . . . . . . . . . . . . . . . . . . 79
8.1 Hot-plug components . . . . . . . . . . . . . . . . . . . . . 79
8.1.1 Hot-plug power supply units . . . . . . . . . . . . . . . . . . . 80
8.1.1.1 Remove the dummy module . . . . . . . . . . . . . . . . . 80
8.1.1.2 Installing the hot-plug power supply unit . . . . . . . . . . . 81
8.1.1.3 Replacing the hot-plug power supply unit . . . . . . . . . . 82
8.1.2 Hot-plug hard disk drives . . . . . . . . . . . . . . . . . . . . 83
8.1.2.1 HDD module and dummy module . . . . . . . . . . . . . . 84
8.1.2.2 Handling hard disk drives and HDD modules . . . . . . . . 85
8.1.2.3 Removing/installing the dummy module . . . . . . . . . . . 86
8.1.2.4 Installing the HDD module . . . . . . . . . . . . . . . . . . 87
8.1.2.5 Removing the HDD module . . . . . . . . . . . . . . . . . 88
8.1.3 Replacing a hot-plug fan . . . . . . . . . . . . . . . . . . . . . 90
8.1.3.1 Opening/closing the fan cover . . . . . . . . . . . . . . . . 91
8.1.3.2 Exchanging the fan . . . . . . . . . . . . . . . . . . . . . . 92
8.2 Replacement of non-hot-plug components . . . . . . . . . 94
8.2.1 Opening the server . . . . . . . . . . . . . . . . . . . . . . . 94
8.2.2 Replacing a memory module . . . . . . . . . . . . . . . . . . 96
8.2.2.1 Removing the air cowl . . . . . . . . . . . . . . . . . . . . 96
8.2.2.2 Identifying a defective CSS component . . . . . . . . . . . 97
8.2.2.3 Removing a defective memory module . . . . . . . . . . . 98
8.2.2.4 Installing a new memory module . . . . . . . . . . . . . . . 99
8.2.2.5 Fitting the air cowl . . . . . . . . . . . . . . . . . . . . . . 100
8.2.3 Replacing an expansion card . . . . . . . . . . . . . . . . . . 101
8.2.4 Closing the server . . . . . . . . . . . . . . . . . . . . . . . . 105
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

RX200 S5 Operating Manual 7
1 Preface
The PRIMERGY RX200 S5 rack server is a universal and high-performance
platform designed for a whole range of application areas in data center and
server farm concepts. The ultra-compact rack server is ideal for web services
and solutions such as caching, gateway and firewall applications. Other
application areas include front-end solutions (tier 1) in modern multi-tier
configurations, and e-mail service and appliance solutions.
The PRIMERGY RX200 S5 offers a balanced architecture that incorporates
next generation main memory (DDR3) and I/O technologies (PCIe Gen2). The
backplane is already provided for SAS 2.0 and 6 Gbit/s SAS and the chipset
prepared for the next generation of 6-core processors. High performance,
scalability, impressive reliability and excellent extension options are combined
in a powerful design.
The Cool-safe™ cooling concept with improved air flow cooling technology
(honeycomb design) ensures the highest possible performance of the
processors at work; at the same time, the system is extremely reliable thanks to
the reduced heat dissipation.
The highly compact server occupies just one height unit (HU) in the rack.
1.1 Concept and target groups for this manual
This operating manual describes how to install, set up and operate your server.
This operating manual is intended for those responsible for installing the
hardware and ensuring that the system runs smoothly. It contains all the
information you need to put your PRIMERGY RX200 S5 into operation.
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.

8 Operating Manual RX200 S5
Documentation overview Preface
1.2 Documentation overview
More information on your PRIMERGY RX200 S5 can be found in the following
documents:
– "Quick Start Hardware - PRIMERGY RX200 S5" leaflet (only included as a
printed copy)
– "Quick Start Software - Quick Installation Guide" DVD booklet (only included
with the PRIMERGY ServerView Suite as a printed copy)
– "Safety notes and other important information" manual
– "Warranty" manual
– "PRIMERGY ServerView Suite Local Service Concept - LSC" manual
– "Returning used devices" manual
– "Helpdesk" leaflet
– Technical manual for the system board D2786
– "PRIMERGY RX200 S5 Server Operating Manual"
– "PRIMERGY RX200 S5 Server Options Guide"
– "D2786 BIOS Setup Utility for RX200 S5" manual

RX200 S5 Operating Manual 9
Preface Documentation overview
IPRIMERGY manuals are available in PDF format on the PRIMERGY
ServerView Suite DVD 2. The PRIMERGY ServerView Suite DVD 2 is
part of the PRIMERGY ServerView Suite supplied with every server.
If you no longer have the ServerView Suite DVDs, you can obtain the
relevant current versions using the order number U15000-C289.
The PDF files of the manuals can also be downloaded free of charge
from the Internet. The overview page showing the online documentation
available on the Internet can be found using the URL:
http://manuals.ts.fujitsu.com. The PRIMERGY server documentation can
be accessed using the Industry standard servers navigation option.
Further sources of information:
– PRIMERGY Abbreviations and Glossary on the PRIMERGY
ServerView Suite DVD 2
– Manual for the monitor
– Documentation for the boards and drives
– Operating system documentation
– Information files in your operating system

10 Operating Manual RX200 S5
Features Preface
1.3 Features
Customer Self Service (CSS)
The Fujitsu Technology Solutions Customer Self Service (CSS) concept
enables you to identify and replace the affected component yourself in the case
of certain error scenarios.
In the CSS concept, you can replace the following components yourself in the
event of an error:
– Hot-plug hard disk drives
– Hot-plug power supply units
– Hot-plug system fan
– Memory modules
– expansion cards
For information on replacing these components, see chapter "CSS
components" on page 79.
CSS indicators on the control panel and on the back of the PRIMERGY server
provide you with information if a CSS event arises (for more information on the
behavior of these indicators, see chapter "Starting up and operation" on
page 55 and the "PRIMERGY ServerView Suite Local Service Concept - LSC"
manual on the PRIMERGY ServerView Suite DVD 2).
In addition, CSS errors are displayed in the ServerView Operations Manager -
the server management software from Fujitsu Technology Solutions.
In the event of errors, the ServerView Operations Manager refers you directly to
the affected component and its order information in the Illustrated Spares
catalog of the server in question.
System board
The features of the system board are described in the technical manual for the
system board D2786 for the hardware and in the BIOS Setup manual for the
firmware.

RX200 S5 Operating Manual 11
Preface Features
TPM (optional)
A Trusted Platform Module (TPM) for safer storage of keys can be implemented
as an option. This module enables programs from third party manufacturers to
store key information (e.g. drive encryption using Windows Bitlocker Drive
Encryption).
The TPM is activated via the BIOS system (for more information, refer to the
Fujitsu Technology Solutions BIOS manual).
VCAUTION!
– When using the TPM, note the program descriptions provided by the
third party manufacturers.
– You must also create a backup of the TPM content. To do this, follow
the third party manufacturer's instructions. Without this backup, if the
TPM or the system board is faulty you will not be able to access your
data.
– If a failure occurs, please inform your service about the TPM
activation before it takes any action, and be prepared to provide them
with your backup copies of the TPM content.
Slots for expansion cards
The server can be flexibly expanded via two external slots (two PCIe Gen2 x8).
PCIe Gen2 doubles the bandwidth of currently existing PCIe busses and allows
improved system performance.
There is a third slot (PCIe Gen2 x4) that is internal and designed for an optional
SAS/SATA RAID controller.

12 Operating Manual RX200 S5
Features Preface
Hard disk drives
The server can be equipped with a maximum of 6 (variant with DVD slot) or
8 SAS/SATA HDD modules.
Each HDD module can accommodate an SAS/SATA hard disk drive with a
maximum height of 1 inch. The module is connected to the SAS/SATA
backplane wirelessly. This allows HDD modules to be plugged in or pulled out
easily.
Four SATA hard disk drives can be controlled by the onboard SATA controller.
To control further SATA hard disk drives, an additional RAID controller must be
installed.
SAS hard disk drives require an additional RAID controller.
Hybrid configurations of SAS and SATA HDD modules are not supported.
If the server has the corresponding RAID configuration, HDD modules can also
be replaced during operation.
Onboard SATA controller
A 6-port SATA controller is integrated on the system board; up to four SATA hard
disk drives can be connected to the controller. The LSI Embedded MegaRAID
software (SATA Software RAID) supports RAID levels 0, 1 and 10.
For more information on configuring the controller, see section "Configuring the
onboard SATA controller" on page 67.

RX200 S5 Operating Manual 13
Preface Features
SAS/SATA RAID controller
The server is available with the following SAS/SATA RAID controllers for
operating the internal SAS/SATA hard disk drives:
– Modular RAID 0/1 controller with "Integrated Mirroring Enhanced"
(SAS IME)
RAID levels 0, 1 and 1E are supported for internal hard disk drive
configurations.
For more information on configuring the controller, see section "Configuring
the SAS/SATA RAID controller" on page 67.
– Modular RAID 5/6 controller with "MegaRAID functionality"
(SAS MegaRAID)
RAID levels 0, 1, 10, 1E, 5, 50, 6 and 60 are supported for internal hard disk
drive configurations. As an option, a battery backup unit (BBU) can save the
memory content even if the power fails. Cache memory sizes of 256 Mbyte
and 512 Mbyte are available.
For more information on configuring the controller, see section "Configuring
the SAS/SATA RAID controller" on page 67.
IFurther information on SAS/SATA RAID controllers is provided in the
"Modular RAID Controller Installation Guide" (on PRIMERGY
ServerView Suite DVD 2 under Industry Standard Servers - Expansion Cards
- Storage Adapters - LSI RAID / SCSI Controllers).
Further information on other SAS/SATA RAID controllers (e.g. for
operating external SAS/SATA hard disk drives or tape drives) is available
on PRIMERGY ServerView Suite DVD 2 under Industry Standard Servers
- Expansion Cards - Storage Adapters - LSI RAID / SCSI Controllers.
Accessible drives
The variant with a maximum of 6 HDD modules provides a bay for a DVD drive.
The DVD drive installed here cannot be replaced during operation.

14 Operating Manual RX200 S5
Features Preface
USB ports
The three USB ports on the front of server support activities carried out by the
service technician. The maximum length of the external cable are three meters.
Power supply
The basic configuration of the server includes a hot-plug power supply unit,
which automatically sets itself to a mains voltage in the range of 100 V - 127 V
oder 200 V - 240 V. As an option, the power supply can be expanded with an
extra power supply unit to create a redundant power supply. If a power supply
unit fails, the redundant configuration assures continued operation. The
defective power supply unit can be replaced during operation (for further details
see section "Hot-plug power supply units" on page 80).
Cooling
The Cool-safe™ cooling concept with improved air flow cooling technology
(honeycomb design) ensures the highest possible performance of the
processors at work; at the same time, the system is extremely reliable thanks to
the reduced heat dissipation.
Each processor has a heat sink. Further cooling for the installed processors is
provided by six fan units (redundant). If one fan in a redundant unit fails, the
system is able to continue operating without limitations. If a fan fails, it can be
replaced while the system is running (for further details see section "Replacing
a hot-plug fan" on page 90).

RX200 S5 Operating Manual 15
Preface Features
High level of availability and data security
When memory data is accessed, 1-bit errors are identified in the main memory
and automatically corrected with the error correcting code (ECC) method. The
patented memory scrubbing function regularly starts up the ECC mechanism,
ensuring continuous data integrity.
The memory modules used support RDIMM technology (Chipkill™), which also
increases the effectiveness of the monitoring and correction of memory errors.
Memory Mirroring is also supported (requires four, eight or twelve memory
modules). Memory Mirroring is roughly comparable to RAID level 1 for hard disk
arrays. Memory modules are protected against failure by mirroring. The basic
configuration requires four identical memory modules in two different banks.
ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in
the event of an error and automatically "hides" the defective system
components.
The PDA (Prefailure Detection and Analysing) technology from Fujitsu
Technology Solutions analyzes and monitors all components that are critical for
system reliability.
A RAID controller supports different RAID levels and increase the availability
and data security of the system.
The hot-plug HDD modules provide additional protection.

16 Operating Manual RX200 S5
Features Preface
iRMC S2 with integrated service LAN port
IThe features of the iRMC S2 Advanced Video Redirection and Remote
Storage are available as an option.
The iRMC S2 (integrated Remote Management Controller) is a BMC with
integrated service LAN port and expanded functionality that was previously only
available with additional plug-in cards. In this way, the iRMC S2 enables
complete control of PRIMERGY servers, regardless of system status, and thus
particularly the control of PRIMERGY servers that are in the "out-of-band"
system status.
Major functions supported by the iRMC S2 include the following:
●Browser access via iRMC S2-s own Web server
●Secure communication (SSH, SSL)
●Power Management for the managed server (depending on its system
status)
●Power Consumption Management
●Connecting virtual drives as remote storage
●Text-based and graphic console bypass (Advanced Video Redirection)
●Command Line Interface (CLI)
●Simple, interactive or script-based iRMC S2 configuration
●Customer Self Service (CSS)
●iRMC S2-s own user management
●Multi-computer, global iRMC S2 user administration using an LDAP
Directory Service
●Automatic network configuration via DNS / DHCP
●Power supply of the iRMC S2 via the system standby supply
●Full-coverage alarm management
●System Event Log (SEL) reading and processing
More information about the iRMC S2 can be found in the "iRMC S2 - integrated
Remote Management Controller" user’s guide (on the PRIMERGY
ServerView Suite DVD 2 under Industry Standard Servers - Software - PRIMERGY
ServerView Suite - Out-Of-Band Management).

RX200 S5 Operating Manual 17
Preface Features
Server management
Server management is implemented using the ServerView Operations Manager
supplied combined with PDA (Prefailure Detection and Analysis) technology
from Fujitsu Technology Solutions. PDA reports the threat of a system error or
overload at an early stage, allowing preventive measures to be taken.
The ServerView Operations Manager enables the management of all
PRIMERGY servers in the network via a central console. The ServerView
Operations Manager supports the following functions:
●Round-the-clock monitoring, regardless of server status
●High-performance, graphical console bypass (AVR) protected by
HTTPS/SSL (128 bit)
●Remote storage via USB
●Remote power on (Wake On LAN)
●Intrusion detection in the floorstand model
●Temperature monitoring of the CPU and the surrounding area
●Monitoring of PCI bus loading
●Detailed status and error reports for bus systems, processors and main
memory
●Watchdog timer for Automatic Server Reconfiguration and Restart (ASR&R)
in the event that memory modules or processors fail
●Power monitoring
●End-of-life monitoring of fans with prompt notification before failure
●Watchdog timer for monitoring the operating system and applications with
ASR&R
Further information on the ServerView Operations Manager is provided in the
associated documentation.

18 Operating Manual RX200 S5
Features Preface
ServerView Installation Manager
You can configure the PRIMERGY server quickly and precisely with the
ServerView Installation Manager software provided. User-guided menus are
available for installing the server operating system (for further details see
section "Configuring the server" on page 67).
Service and support
PRIMERGY servers are easy to maintain and modular, thus enabling quick and
simple maintenance.
The handles and locks (touch point) used to exchange components are colored
green to ensure simple and immediate recognition.
In order to prevent the components from being damaged by incorrect handling
when they are being installed and removed, the areas of all components that
can be touched without damaging them are also marked green.
PRIMERGY diagnostic LEDs fitted on the system board show which component
(memory module, processor, fan or expansion card) is not functioning properly.
The Flash EPROM program supplied with the Fujitsu Technology Solutions
utilities supports a fast BIOS update.
With the iRMC S2 (integrated Remote Management Controller) on the system
board, the PRIMERGY RX200 S5 server can also be maintained and serviced
remotely. This enables remote diagnosis for system analysis, remote
configuration and remote restart should the operating system or hardware fail.

RX200 S5 Operating Manual 19
Preface Features
ServerView Remote Management
ServerView Remote Management is the remote management solution from
Fujitsu Technology Solutions for PRIMERGY servers. ServerView Remote
Management and the relevant hardware components integrated on the system
board allow remote monitoring and maintenance as well as fast restoration of
operation in the event of errors.
Remote monitoring and maintenance avoids time-consuming and costly on-site
repairs and reduces service costs. This leads to a reduction in the total cost of
ownership and an excellent return on investment for the remote management
solution.
The administrator can access all system information and information from the
sensors such as fan speeds or voltages via the iRMC S2's Web interface (see
section "iRMC S2 with integrated service LAN port" on page 16). He can also
start the text-based or graphic console bypass (Advanced Video Redirection,
AVR) and get information about remote storage.
IThe features of the iRMC S2 Advanced Video Redirection and Remote
Storage are available as an option.
More information about the iRMC S2 can be found in the "iRMC S2 -
integrated Remote Management Controller" user’s guide (on the
PRIMERGY ServerView Suite DVD 2 under Industry Standard Servers -
Software - PRIMERGY ServerView Suite - Out-Of-Band Management).

20 Operating Manual RX200 S5
Notational conventions Preface
1.4 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items.
"Quotation marks" indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
VCAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.