Fujitsu PRIMERGY RX600 S6 Owner's manual

Service Supplement - English
PRIMERGY RX600 S6 Server
Service Supplement
August 2011

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Copyright © 2011 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third-party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
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in the USA and other countries.

RX600 S6 Service Supplement
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured for general uses such as
general office use, personal use, domestic use and normal industrial use. It has
not been designed or manufactured for uses which demand an extremely high
level of safety and carry a direct and serious risk to life or body if such safety
cannot be ensured.

Service Supplement RX600 S6
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market: About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://primeserver.fujitsu.com/primergy/harddisk/

RX600 S6 Service Supplement
Only for the Japanese market:
IAlthough described in this manual, some sections do not apply to the
Japanese market. These options and routines include:
– CSS (Customer Self Service)

Service Supplement RX600 S6

RX600 S6 Service Supplement
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1 Concept and target groups . . . . . . . . . . . . . . . . . . . 9
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . 10
1.3 Notational conventions . . . . . . . . . . . . . . . . . . . . 13
2 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 17
4 Replacement routines . . . . . . . . . . . . . . . . . . . . . 21
4.1 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.1.1 Opening the server . . . . . . . . . . . . . . . . . . . . . . . 21
4.1.2 Closing the server . . . . . . . . . . . . . . . . . . . . . . . . 22
4.2 Replacing the local service display . . . . . . . . . . . . . 24
4.3 Replacing the I/O riser card . . . . . . . . . . . . . . . . . . 26
4.4 Replacing the Remote Management Module . . . . . . . . 26
4.5 Replacing the SAS/SATA RAID controller card . . . . . . . 26
4.6 Replacing the front panel fan board . . . . . . . . . . . . . 27
4.7 Replacing the control panel . . . . . . . . . . . . . . . . . . 29
4.8 Replacing the IDTEMP combo . . . . . . . . . . . . . . . . 30
4.9 Replacing the hot-swap backplane (HSBP) . . . . . . . . . 32
4.10 Replacing the optical drive . . . . . . . . . . . . . . . . . . 35
4.11 Replacing the system board . . . . . . . . . . . . . . . . . 38
4.12 Replacing the power distribution board . . . . . . . . . . . 47
4.13 Replacing the TPM . . . . . . . . . . . . . . . . . . . . . . . 48
4.14 Replacing the UFM . . . . . . . . . . . . . . . . . . . . . . . 51

Service Supplement RX600 S6
Contents
5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5.1 Board layout . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5.1.1 Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5.1.2 Hot-swap backplane . . . . . . . . . . . . . . . . . . . . . . . 56
5.1.3 SAS/SATA controller card D2607 . . . . . . . . . . . . . . . . 57
5.1.4 SAS/SATA controller card D2616 . . . . . . . . . . . . . . . . 58
5.1.5 I/O riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
5.1.6 Front panel fan board . . . . . . . . . . . . . . . . . . . . . . 60
5.1.7 Power distribution board . . . . . . . . . . . . . . . . . . . . . 61

RX600 S6 Service Supplement 9
1 Introduction
The scalable PRIMERGY RX600 S6 is an Intel-based rack server for critical
company scenarios, e.g. a database management system for medium or large-
sized databases or as a consolidation basis to run a vast number of different
applications using virtualization technologies.
Thanks to its highly developed hardware and software components, the server
offers a high level of data security and availability. These include hot-plug
HDD/SDD modules, hot-plug system fans, hot-plug power supply units, the
Server Management ServerView Suite, Prefailure Detection and Analysis
(PDA) and Automatic Server Reconfiguration and Restart (ASR&R).
Security functions in the BIOS setup and on the system board protect the data
on the server against manipulation. Additional security is provided by the
lockable rack door.
The server offers a whole host of configuration options but only uses four height
units (HU) in the 19-inch rack.
1.1 Concept and target groups
This Service Supplement completes the information given in the Operating
Manual, the Options Guide and the Technical Manual of the system board.
The activities described in this manual may only be performed by service
personnel.

10 Service Supplement RX600 S6
Introduction
1.2 Documentation overview
Service DVD
Service partners of Fujitsu Technology Solutions can order a Service DVD
PRIMERGY. On the DVD the following manuals are available in pdf format:
– "Safety notes and regulations" manual
– "PRIMERGY RX600 S6 Server Operating Manual"
– "PRIMERGY RX600 S6 Server Options Guide"
– "System Board D3141 for PRIMERGY RX600 S6 Technical Manual"
– "PRIMERGY RX600 S6 Server Service Supplement"
– "System Board D3141 BIOS Setup Utility for PRIMERGY RX600 S6"
manual
Information/procedure Manual
Detailed safety notes "Safety notes and
regulations" manual
Features and technical data of the server Operating Manual
Installation and operation, among other things:
– External connectors
– Operation
– Configuration of the server
– Installation of the rack mounting kit
Troubleshooting
Installation/removal of all CSS components:
– Hot-plug power supply units
– Hot-plug hard HDD/SSD modules
– Hot-plug fans
– Memory boards and modules
– Controllers
– Hot-plug expansion cards
Table 1: Overview of the documentation for PRIMERGY RX600 S6

RX600 S6 Service Supplement 11
Introduction
Information about the system board:
– Features of the system board
– Board layout
– Jumper settings
– LED displays
– Replacing the battery
Technical Manual
Extensions and upgrades
IFor some components only the installation
routine is described in the Options Guide.
Removing these components proceed in
reverse order.
– Extending/replacing the main memory
– Installing another processor / replacing a
processor / replacing a heat sink
– Installing accessible drives
– Installing a ServerView Local Service Display
– Installing controllers (incl. I/O riser card) in non-
hot-plug PCI slots
– Installing UFM
– Installing TPM
– Installing a battery (iBBU)
Options Guide
Cabling
BIOS setup BIOS Setup
Information/procedure Manual
Table 1: Overview of the documentation for PRIMERGY RX600 S6

12 Service Supplement RX600 S6
Introduction
Replacement routines:
– Replacing the local service display
– Replacing the I/O riser card
– Replacing the RMM3 module
– Replacing the SAS controller card
– Replacing the front panel fan board
– Replacing the control panel
– Replacing the IDTEMP combo
– Replacing the hot-swap backplane
– Replacing the optical drive
– Replacing the system board
– Replacing the power distribution board
– Replacing the TPM
– Replacing the UFM
Service Supplement
Settings and Board layouts
– Control panel
– Hot-swap backplane
– SAS/SATA controller card D2607
– SAS/SATA controller card D2616
– I/O riser card
– Front panel fan board
– Power distribution board
Service Supplement
Information/procedure Manual
Table 1: Overview of the documentation for PRIMERGY RX600 S6

RX600 S6 Service Supplement 13
Introduction
1.3 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items.
"Quotation marks" indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
VCAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.

14 Service Supplement RX600 S6
Introduction

RX600 S6 Service Supplement 15
2 Procedure
VCAUTION!
The actions described in these instructions should only be performed by
service personnel.
ÊFirst of all please familiarize yourself with the safety instructions in the
chapter "Safety instructions" on page 17.
ÊEnsure that all required manuals (see Service DVD) are available, print out
the PDF files if necessary. You will definitely need the Operating Manual for
the server, the Options Guide for the server and the Technical Manual for the
system board.
ÊShut down the server correctly, switch it off, pull all power cords out of the
power outlet, and open the server as described in the chapter "Replacement
routines" on page 21.
ÊReplace the defective component as described in the relevant chapter.
ÊClose the server.1
ÊConnect the cables. 1
ÊConnect the server to the power outlet.1
ÊStart the operating system.1
ÊIf necessary, configure the server as required.1
1These procedures are described in the Operating Manual.

16 Service Supplement RX600 S6
Procedure

RX600 S6 Service Supplement 17
3 Safety instructions
IThe following safety instructions are also provided in the manual "Safety
Notes and Regulations" or " 安全上のご注意 ".
This device complies with the relevant safety regulations for data processing
equipment.
VCAUTION!
The actions described in this manual should only be performed by
service personnel.
Before starting up
VCAUTION!
●During installation and before operating the device, observe the
instructions on environmental conditions for your device.
●If the server has been moved from a cold environment, condensation
may form both inside and on the outside of the machine.
Wait until the server has acclimatized to room temperature and is
absolutely dry before starting it up. Material damage may be caused
to the server if this requirement is not met.
●Only transport the server in the original packaging or in packaging
that protects it from impacts and jolts.
Batteries
VCAUTION!
●Incorrect replacement of batteries may lead to a risk of explosion. The
batteries may only be replaced with identical batteries or with a type
recommended by the manufacturer (see the technical manual for the
system board).
●Do not throw batteries into the trash can.
●Batteries must be disposed of in accordance with local regulations
concerning special waste.
●Replace the lithium battery on the system board in accordance with
the instructions in the technical manual for the system board.

18 Service Supplement RX600 S6
Safety instructions
●All batteries containing pollutants are marked with a symbol (a
crossed-out garbage can). In addition, the marking is provided with
the chemical symbol of the heavy metal decisive for the classification
as a pollutant:
Cd Cadmium
Hg Mercury
Pb Lead
Working with CDs/DVDs/BDs and optical drives
When working with devices with optical drives, these instructions must be
followed.
VCAUTION!
●Only use CDs/DVDs/BDs that are in perfect condition, in order to
prevent data loss, equipment damage and injury.
●Check each CD/DVD/BD for damage, cracks, breakages etc. before
inserting it in the drive.
Note that any additional labels applied may change the mechanical
properties of a CD/DVD/BD and cause imbalance.
Damaged and imbalanced CDs/DVDs/BDs can break at high drive
speeds (data loss).
Under certain circumstances, sharp CD/DVD/BD fragments can
pierce the cover of the optical drive (equipment damage) and can fly
out of the device (danger of injury, particularly to uncovered body
parts such as the face or neck).
●High humidity and airborne dust levels are to be avoided. Electric
shocks and/or server failures may be caused by liquids such as
water, or metallic items, such as paper clips, entering a drive.
●Shocks and vibrations are also to be avoided.
●Do not insert any objects other than the specified CDs/DVDs/BDs.
●Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray
roughly.
●Do not disassemble the optical drive.
●Before use, clean the optical disk tray using a soft, dry cloth.

RX600 S6 Service Supplement 19
Safety instructions
●As a precaution, remove disks from the optical drive when the drive
is not to be used for a long time. Keep the optical disk tray closed to
prevent foreign matter, such as dust, from entering the optical drive.
●Hold CDs/DVDs/BDs by their edges to avoid contact with the disk
surface.
●Do not contaminate the CD/DVD/BD surface with fingerprints, oil,
dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to
the edge. Do not use benzene, thinners, water, record sprays,
antistatic agents, or silicone-impregnated cloth.
●Be careful not to damage the CD/DVD/BD surface.
●Keep the CDs/DVDs/BDs away from heat sources.
●Do not bend or place heavy objects on CDs/DVDs/BDs.
●Do not write with ballpoint pen or pencil on the label (printed) side.
●Do not attach stickers or similar to the label side. Doing so may cause
rotational eccentricity and abnormal vibrations.
●When a CD/DVD/BD is moved from a cold place to a warm place,
moisture condensation on the CD/DVD/BD surface can cause data
read errors. In this case, wipe the CD/DVD/BD with a soft, dry cloth
then let it air dry. Do not dry the CD/DVD/BD using devices such as a
hair dryer.
●To avoid dust, damage, and deformation, keep the CD/DVD/BD in its
case whenever it is not in use.
●Do not store CDs/DVDs/BDs at high temperatures. Areas exposed to
prolonged direct sunlight or near heating appliances are to be
avoided.
IYou can prevent damage from the optical drive and the CDs/DVDs/BDs,
as well as premature wear of the disks, by observing the following
suggestions:
– Only insert disks in the drive when needed and remove them after
use.
– Store the disks in suitable sleeves.
– Protect the disks from exposure to heat and direct sunlight.
Laser information
The optical drive complies with IEC 60825-1 laser class 1.

20 Service Supplement RX600 S6
Safety instructions
VCAUTION!
The optical drive contains a light-emitting diode (LED), which under
certain circumstances produces a laser beam stronger than laser
class 1. Looking directly at this beam is dangerous.
Never remove parts of the optical drive casing!
Modules with Electrostatic-Sensitive Devices
Modules with electrostatic-sensitive devices are identified by the following
sticker:
Figure 1: ESD label
When you handle components fitted with ESDs, you must always observe the
following points:
●Switch off the system and remove the power plugs from the power outlets
before installing or removing components with ESDs.
●You must always discharge static build-up (e.g. by touching a grounded
object) before working with such components.
●Any devices or tools that are used must be free of electrostatic charge.
●Wear a suitable grounding cable that connects you to the external chassis
of the system unit.
●Always hold components with ESDs at the edges or at the points marked
green (touch points).
●Do not touch any connectors or conduction paths on an ESD.
●Place all the components on a pad which is free of electrostatic charge.
IFor a detailed description of how to handle ESD components, see the
relevant European or international standards (EN 61340-5-1,
ANSI/ESD S20.20).