Fujitsu PRIMERGY RX300 S6 User manual

Operating manual - English
PRIMERGY RX300 S6
Operating manual
Edition March 2011

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Copyright and Trademarks
Copyright © 2011 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any without the prior written permission of
Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
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in the USA and other countries.

RX300 S6 Operating manual
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure these
safety notes are understood before using the product. Keep this manual and the
manual "Safety Notes and Regulations" in a safe place for easy reference while
using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the product
is used in a hot environment. The customer shall bear the cost of replacing
replaceable components which have exceeded their operating life. Note that
these are only guidelines, and do not constitute a guarantee of trouble-free
operation during the maintenance support period.
High safety use
This product has been designed and manufactured for general uses such as
general office use, personal use, domestic use and normal industrial use. It has
not been designed or manufactured for uses which demand an extremely high
level of safety and carry a direct and serious risk to life or body if such safety
cannot be ensured.

Operating manual RX 300 S6
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance control
in weapons systems (hereafter, "high safety use"). Customers should not use
this product for high safety use unless measures are in place for ensuring the
level of safety demanded of such use. Please consult the sales staff of Fujitsu if
intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market:
About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://primeserver.fujitsu.com/primergy/harddisk/

RX300 S6 Operating manual
Only for the Japanese market:
IAlthough described in this manual, some sections do not apply to the
Japanese market.

Operating manual RX 300 S6

RX300 S6 Operating manual
Contents
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.1 Concept and target groups for this manual . . . . . . . . . 11
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . 12
1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.4 Notational conventions . . . . . . . . . . . . . . . . . . . . 25
1.5 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . 26
2 Installation steps, overview . . . . . . . . . . . . . . . . . . 29
3 Important information . . . . . . . . . . . . . . . . . . . . . 31
3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 31
3.2 ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.4 FCC Class A Compliance Statement . . . . . . . . . . . . . 40
3.5 Transporting the server . . . . . . . . . . . . . . . . . . . . 41
3.6 Notes on installing the server in the rack . . . . . . . . . . 42
3.7 Environmental protection . . . . . . . . . . . . . . . . . . . 43
4 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 45
4.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 46
4.2 Installing/removing the server in/from the rack . . . . . . . 47
4.2.1 Rack system requirements . . . . . . . . . . . . . . . . . . . 47
4.2.2 Installation in PRIMECENTER/DataCenter Rack . . . . . . . . 50
4.2.3 Installation in 3rd party racks . . . . . . . . . . . . . . . . . . 57
4.2.4 Installation in a telecommunication rack with 48 V DC power . . 59
4.3 Connecting devices to the server . . . . . . . . . . . . . . . 60
4.4 Connecting the server to the power source . . . . . . . . . 63

Operating manual RX 300 S6
4.4.1 RX300 S6 to the mains . . . . . . . . . . . . . . . . . . . . . . 63
4.4.1.1 Connecting the power cord . . . . . . . . . . . . . . . . . . 63
4.4.1.2 Using cable ties . . . . . . . . . . . . . . . . . . . . . . . . 64
4.4.2 RX300 S6 CG to the direct current . . . . . . . . . . . . . . . . 65
4.4.2.1 Connecting the power cord . . . . . . . . . . . . . . . . . . 65
4.5 Notes on connecting/disconnecting cables . . . . . . . . . . 66
5 Starting up and operation . . . . . . . . . . . . . . . . . . . . 67
5.1 Controls and indicators . . . . . . . . . . . . . . . . . . . . . 67
5.1.1 Front of server . . . . . . . . . . . . . . . . . . . . . . . . . . 67
5.1.1.1 Control elements . . . . . . . . . . . . . . . . . . . . . . . 68
5.1.1.2 Indicators on the control panel . . . . . . . . . . . . . . . . 69
5.1.1.3 Indicators on the drives . . . . . . . . . . . . . . . . . . . . 71
5.1.2 Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
5.1.3 Indicators of the hot-plug fans . . . . . . . . . . . . . . . . . . 78
5.2 Switching the server on and off . . . . . . . . . . . . . . . . 79
5.3 Configuring the server . . . . . . . . . . . . . . . . . . . . . 82
5.3.1 Configuring the SAS/SATA RAID controller . . . . . . . . . . . . 82
5.3.2 Configuring the server and installing the operating system with the
ServerView Installation Manager . . . . . . . . . . . . . . . . . 83
5.3.3 Configuring the server and installing the operating system without the
ServerView Installation Manager . . . . . . . . . . . . . . . . . 84
5.4 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 85
6 Property and data protection . . . . . . . . . . . . . . . . . . 87
6.1 BIOS Setup security functions . . . . . . . . . . . . . . . . . 87
7 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 89
7.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 89
7.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 90
7.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 90
7.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 91
7.5 No screen display or display drifts . . . . . . . . . . . . . . . 91

RX300 S6 Operating manual
7.6 Incorrect date and time . . . . . . . . . . . . . . . . . . . . 92
7.7 System will not boot . . . . . . . . . . . . . . . . . . . . . . 92
7.8 Drives reported as "dead" when starting system . . . . . . 92
7.9 Added drive reported as defective . . . . . . . . . . . . . . 93
7.10 Error message on screen . . . . . . . . . . . . . . . . . . . 93
7.11 Expansion cards or onboard devices not recognized . . . . 93
7.12 Temperature warning . . . . . . . . . . . . . . . . . . . . . 93
7.13 No effect of keyboard or mouse . . . . . . . . . . . . . . . . 94
7.14 Optical drive cannot read data . . . . . . . . . . . . . . . . 94
8 CSS components . . . . . . . . . . . . . . . . . . . . . . . . 95
8.1 Hot-plug components . . . . . . . . . . . . . . . . . . . . . 96
8.1.1 Hot-plug power supply units . . . . . . . . . . . . . . . . . . . 96
8.1.1.1 Removing dummy module . . . . . . . . . . . . . . . . . . 97
8.1.1.2 Adding a hot-plug power supply unit . . . . . . . . . . . . . 97
8.1.1.3 Replacing the hot-plug power supply unit . . . . . . . . . . 98
8.1.2 Hot-plug disk drives . . . . . . . . . . . . . . . . . . . . . . . 100
8.1.2.1 3.5-inch HDD module and dummy module . . . . . . . . . . 101
8.1.2.2 2.5-inch HDD module and dummy module . . . . . . . . . . 102
8.1.2.3 2.5-inch SSD module . . . . . . . . . . . . . . . . . . . . 103
8.1.2.4 Handling drives and HDD/SSD modules . . . . . . . . . . 104
8.1.2.5 Removing/installing the dummy module . . . . . . . . . . . 105
8.1.2.6 Installing the disk drive module . . . . . . . . . . . . . . . 106
8.1.2.7 Removing the disk drive module . . . . . . . . . . . . . . . 108
8.1.3 Replacing the hot-plug fan modules . . . . . . . . . . . . . . . 109
8.1.3.1 Replacing the fan modules . . . . . . . . . . . . . . . . . . 110
8.2 Non-hot-plug components . . . . . . . . . . . . . . . . . . . 112
8.2.1 Replacing a memory module . . . . . . . . . . . . . . . . . . 114
8.2.1.1 Removing the air duct . . . . . . . . . . . . . . . . . . . . 114
8.2.1.2 Removing a defective memory module . . . . . . . . . . . 115
8.2.1.3 Installing a new memory module . . . . . . . . . . . . . . . 115
8.2.1.4 Replacing the air duct and closing the server . . . . . . . . 116
8.2.2 Replacing an expansion card . . . . . . . . . . . . . . . . . . 117
8.3 Opening/closing the housing . . . . . . . . . . . . . . . . . 119

Operating manual RX 300 S6
9 Appendix: server specification . . . . . . . . . . . . . . . . 121
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

RX300 S6 Operating manual 11
1 Preface
The PRIMERGY RX300 S6 rack server is a universal and high-performance
platform designed for a whole range of application areas in data center and
server farm concepts. The system was developed specifically for configurations
with multiple servers (clusters), front-end solutions, e-commerce applications
and ERP solutions. The PRIMERGY RX300 S6 is ideal for applications and
operational areas that require maximum scalability, performance and availability
in a space-saving rack cabinet.
The PRIMERGY RX300 S6 offers a balanced architecture that incorporates
next generation main memory (DDR3) and I/O technologies (PCIe Gen2). The
backplanes for 6*3,5", 8*2,5" and 12*2,5’’ hard disk drives are already provided
for SAS 2.0 and 6 Gbit/s SAS and the chipset prepared for the next generation
of 6-core processors. High performance, scalability, impressive reliability and
excellent extension options are combined in a powerful design.
The Cool-safe™ cooling concept with improved air flow cooling technology
(honeycomb design) ensures the highest possible performance of the
processors at work; at the same time, the system is extremely reliable thanks to
the reduced heat dissipation.
The server occupies just two height units (HU) in the rack.
RX300 S6 also exists as "carrier grade" version for telecommunication
application and will be called "RX300 S6 CG". This version is based on a 8*2,5"
variant with one or two 48 V power supply and 10 fans implemented.
1.1 Concept and target groups for this manual
This operating manual describes how to install, set up and operate your server.
This operating manual is intended for those responsible for installing the
hardware and ensuring that the system runs smoothly. It contains all the
information you need to put your PRIMERGY RX300 S6 into operation.
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.

12 Operating manual RX 300 S6
Documentation overview
1.2 Documentation overview
More information on your PRIMERGY RX300 S6 can be found in the following
documents:
– "Quick Start Hardware - PRIMERGY RX300 S6" leaflet
"はじめにお読みください -PRIMERGY RX300 S6" for the Japanese market
(only included as a printed copy)
– "Quick Start Software - Quick Installation Guide" DVD booklet
(only included with the ServerView Suite as a printed copy) except for the
Japanese market
– "Safety Notes and Regulations" manual
"安全上のご注意 " for the Japanese market
– "Warranty" manual
"保証書 " for the Japanese market
– "ServerView Suite Local Service Concept - LSC" manual
– "Returning used devices" manual and "Service Desk" leaflet
"サポート＆サービス " for the Japanese market
– "PRIMERGY RX300 S6 Server Operating Manual"
– "PRIMERGY RX300 S6 Server Options Guide"
– "System Board D2619-N for PRIMERGY RX300 S6 Technical Manual"
– "D2619-N BIOS Setup Utility for PRIMERGY RX300 S6 and TX300 S6"
manual

RX300 S6 Operating manual 13
Documentation overview
IPRIMERGY manuals are available in PDF format on the
ServerView Suite DVD 2. The ServerView Suite DVD 2 is part of the
ServerView Suite supplied with every server.
If you no longer have the ServerView Suite DVDs, you can obtain the
relevant current versions using the order number U15000-C289 (the
order number for the Japanese market: please refer to the configurator
of the server http://primeserver.fujitsu.com/primergy/system.html).
The PDF files of the manuals can also be downloaded free of charge
from the Internet. The overview page showing the online documentation
available on the Internet can be found using the URL (for EMEA market):
http://manuals.ts.fujitsu.com. The PRIMERGY server documentation can
be accessed using the Industry standard servers navigation option.
For the Japanese market please use the URL:
http://primeserver.fujitsu.com/primergy/manual.html.
Further sources of information:
– PRIMERGY Abbreviations and Glossary on the ServerView Suite DVD 2
– Manual for the monitor
– Documentation for the boards and drives
– Operating system documentation
– Information files in your operating system

14 Operating manual RX 300 S6
Features
1.3 Features
Customer Self Service (CSS)
The PRIMERGY Customer Self Service (CSS) concept enables you to identify
and replace the affected component yourself in the case of certain error
scenarios.
In the CSS concept, you can replace the following components yourself in the
event of an error:
– Hot-plug hard disk drives
– Hot-plug power supply units
– Hot-plug system fan
– Memory modules
– Expansion cards
For information on replacing these components, see chapter "CSS
components" on page 95.
CSS indicators on the control panel and on the back of the PRIMERGY server
provide you with information if a CSS event arises (for more information on the
behavior of these indicators, see chapter "Starting up and operation" on
page 67 and the "ServerView Suite Local Service Concept - LSC" manual on
the ServerView Suite DVD 2).
You can also fit your server with a ServerView Local Service Panel, which
enables you to identify the type of component affected by the error directly on
the server (for more information, see the "ServerView Suite Local Service
Concept - LSC" manual on the ServerView Suite DVD 2).
In addition, CSS errors are displayed in the ServerView Operations Manager -
the server management software from Fujitsu Technology Solutions.
In the event of errors, the ServerView Operations Manager refers you directly to
the affected component and its order information in the Illustrated Spares
catalog of the server in question. (This feature is not available for the Japanese
market.)

RX300 S6 Operating manual 15
Features
System board
The features of the system board (D2619-N) are described in the technical
manual for the system board in relation to the hardware and in the BIOS setup
manual.
USB Flash Module (UFM) (option)
The system board is equipped with a UFM slot by the manufacturer.
IThe "internal USB stick" and "UFM" slots must not be used in parallel.
Either an internal USB stick or a UFM may be used.
Trusted Platform Module (TPM)
A Trusted Platform Module (TPM) for safer storage of keys can be implemented
as an option. This module enables programs from third party manufacturers to
store key information (e.g. drive encryption using Windows Bitlocker Drive
Encryption).
The TPM is activated via the BIOS system (for more information, refer to the
“D2619-N BIOS Setup Utility for RX300 S6" manual).
VCAUTION!
– When using the TPM, note the program descriptions provided by the
third party manufacturers.
– You must also create a backup of the TPM content. To do this, follow
the third party manufacturer's instructions. Without this backup, if the
TPM or the system board is faulty you will not be able to access your
data.
– If a failure occurs, please inform your service about the TPM
activation before it takes any action, and be prepared to provide them
with your backup copies of the TPM content.
Slots for expansion cards
The server can be flexibly expanded via seven slots (two PCIe Gen2 x8 and five
PCIe Gen2 x4). PCIe Gen2 doubles the bandwidth of currently existing PCIe
busses and allows improved system performance.
One of these slots (slot 1) is occupied with one of two possible SAS/SATA RAID
controllers.

16 Operating manual RX 300 S6
Features
Fujitsu Technology Solutions offers a unique patented solution to deliver the
highest possible bandwidth with four PCIe Gen2 x8 slots: two of the four PCIe
Gen2 x4 slots can each be used as PCIe Gen2 x8 slots if the neighboring slot
is free.
Figure 1: Slots for expansion cards - Basic Configuration
Seq. No. Slot no. Features
1 1 PCI express x4 (SAS/SATA RAID controller)
2 2 PCI express x4
3 3 PCI express x4 (x8 only when slot 2 remains
empty)
4 4 PCI express x4
5 5 PCI express x4 (x8 only when slot 4 remains
empty)
6 6 PCI express x8
7 7 PCI express x8
Table 1: Slots for expansion cards
1234567

RX300 S6 Operating manual 17
Features
Hard disk drives
The server is available in the following drive configurations:
●6*3.5-inch SAS/SATA hard disk drives:
up to six (2x3) HDD modules, each with a 3.5-inch SAS/SATA hard disk drive
with a maximum height of 1 inch. Slot for an optional 3.5-inch DAT or RDX
drive.
Figure 2: RX300 S6 with 6*3.5-inch HDD modules
●8*2.5-inch SAS/SATA hard disk drives:
up to eight (2x4) HDD modules, each with a 2.5-inch SAS/SATA hard disk
drive with a maximum height of 15 mm. Slot for an optional 3.5-inch DAT or
RDX drive.
Figure 3: RX300 S6 with 8*2.5-inch HDD modules
●12*2.5-inch SAS/SATA hard disk drives:
up to twelve (3x4) HDD modules, each with a 2.5-inch SAS/SATA hard disk
drive with a maximum height of 15 mm.
Figure 4: RX300 S6 with 12*2.5-inch HDD modules

18 Operating manual RX 300 S6
Features
The module is connected to the SAS/SATA backplane without cables. This
allows HDD modules to be simply plugged in or pulled out (for further details see
section "Hot-plug disk drives" on page 100).
The hard disk subsystem is designed for SAS/SATA, each with one channel for
each hard disk drive.
If the server has a RAID configuration, the HDD modules can be exchanged
during operation (hot-swap).
SAS/SATA RAID controller
The server is available with the following SAS/SATA RAID controllers for
operating the internal SAS/SATA hard disk drives:
– Modular RAID 0/1 controller with "Integrated Mirroring Enhanced"
(SAS IME) for SAS1.0
RAID levels 0, 1 and 1E are supported for internal hard disk drive
configurations.
IFor the Japanese market only RAID level 1 is supported for internal
hard disk drive configurations.
– Modular RAID 0/1 controller with “MegaRAID functionality”
(SAS MegaRAID) for SAS1.0 and SAS2.0
RAID levels 0, 1,10 and 1E are supported for internal hard disk drive
configurations.
– Modular RAID 5/6 controller with "MegaRAID functionality"
(SAS MegaRAID) for SAS1.0 and SAS2.0
RAID levels 0, 1, 10, 1E, 5, 50, 6 and 60 are supported for internal hard disk
drive configurations. As an option, a battery backup unit (BBU) can save the
memory content even if the power fails. Cache memory size of 512 Mbyte is
available.
IFor more information on configuring the controller, see section
"Configuring the server" on page 82.
Further information on SAS/SATA RAID controllers is provided in the
"Modular RAID Controller Installation Guide" (on ServerView Suite
DVD 2 under Industry Standard Servers - Expansion Cards - Storage Adapters
- LSI RAID / SCSI Controllers).

RX300 S6 Operating manual 19
Features
Further information on other SAS/SATA RAID controllers (e.g. for
operating external SAS/SATA hard disk drives or tape drives) is available
on ServerView Suite DVD 2 under Industry Standard Servers - Expansion
Cards - Storage Adapters - LSI RAID / SCSI Controllers.
Accessible drives/components
A number of mounting locations are available:
– One 3.5-inch slimline bay for an optional Local Service Module:
ServerView Local Service Display (LSD) or
ServerView Local Service Panel (LSP)
– One 3.5-inch slimline bay for an optional optical drive
For a configuration with 3.5-inch HDD modules, an optional DAT or RDX drive
can be installed in the right-hand drive cage. This means that the top two bays
of the drive cage are occupied and are no longer available for HDD modules.
For the configuration with 8*2.5-inch HDD modules, an optional 3.5-inch DAT or
RDX drive can be installed next to the right-hand drive cage.
IThe accessible drives/components described in this section cannot be
replaced during operation.
USB connector (external)
Three USB connectors on the front of the device support activities carried out
by the service technician. The maximum length of the external cable is two
meters for the USB connectors on the front.
Another four USB connectors are available on the rear of the device.
USB connectors (internal)
Additional USB connectors are available on the system board: one is for an
optional DAT drive or an optional RDX drive. Other connector can be used for
either a UFM or a USB stick.

20 Operating manual RX 300 S6
Features
Power supply
In its basic configuration, the server has a hot-pluggable power supply unit that
adjusts automatically to any power voltage in the range from 100 V to 240 V. As
an option, the power supply can be expanded with an extra power supply unit to
create a redundant power supply. If a power supply unit fails, the redundant
configuration assures continued operation. The defective power supply unit can
be replaced during operation (for further details see section "Hot-plug power
supply units" on page 96).
IFor the RX300 S6 CG the server has a hot-pluggable power supply unit
that adjusts automatically to any power voltage in the range from 40.5 V
to 57 V.
Cooling
The Cool-safe™ cooling concept with improved air flow cooling technology
(honeycomb design) ensures the highest possible performance of the
processors at work; at the same time, the system is extremely reliable thanks to
the reduced heat dissipation.
The server is equipped with five separate hot-plug fan modules. The redundant
fan configuration allows one fan to fail and the system still works. To ensure the
redundancy of the fan system the faulty fan has to be replaced immediately.
Defective fans can be replaced during operation (for further details see
"Replacing the hot-plug fan modules" on page 109).
Each processor has a heat sink.
High level of availability and data security
When memory data is accessed, 1-bit errors are identified in the main memory
and automatically corrected with the error correcting code (ECC) method. The
patented memory scrubbing function regularly starts up the EDC mechanism,
ensuring continuous data integrity.
The memory modules used support SDDC technology (Chipkill™), which
further increases the effectiveness of memory error monitoring and correction.