Fujitsu PRIMERGY TX2550 M5 User manual

Operating Manual - English
FUJITSU Server PRIMERGY TX2550 M5
Operating Manual
May 2019

Copyright and Trademarks
Comments…Suggestions…Corrections…
The User Documentation Department would like to
know your opinion of this manual. Your feedback helps
us optimize our documentation to suit your individual
needs.
Feel free to send us your comments by e-mail to
[email protected].
Documentation creation according
to DIN EN ISO 9001:2015
To ensure a consistently high quality standard and
user-friendliness, this documentation was created to
meet the regulations of a quality management system
which complies with the requirements of the standard
DIN EN ISO 9001:2015.
cognitas. Gesellschaft für Technik-Dokumentation mbH
www.cognitas.de
Copyright 2019 FUJITSU LIMITED
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any without the prior written permission of
Fujitsu.
Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.

TX2550 M5 Operating Manual
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure that
these safety notes are understood before using the product. Keep this manual
and the "Safety Notes and Regulations" manual in a safe place for easy
reference while using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the printed circuit board
assemblies of the product and in the mouse and keyboard are limited-life
components. Use of these components beyond their operating life may result in
electrolyte leakage or depletion, potentially causing emission of foul odor or
smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).

Operating Manual TX2550 M5
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, the use of an
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.

TX2550 M5 Operating Manual
Only for Japan:
About SATA HDDs
The SATA version of this server supports HDDs with SATA/BC-SATA storage
interfaces. Please note that the usage and operation conditions differ
depending on the type of HDD used.
For more information on the usage and operation conditions of each available
type of HDD, see the following internet address:
http://jp.fujitsu.com/platform/server/primergy/harddisk/

Operating Manual TX2550 M5

TX2550 M5 Operating Manual
Content
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.1 Notational conventions . . . . . . . . . . . . . . . . . . . . 11
2 Before you start . . . . . . . . . . . . . . . . . . . . . . . . 13
2.1 Documentation overview . . . . . . . . . . . . . . . . . . . 13
3 Product description . . . . . . . . . . . . . . . . . . . . . . 17
3.1 Overview of the server . . . . . . . . . . . . . . . . . . . . . 17
3.1.1 Server front . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.3 Connectors, controls and indicators . . . . . . . . . . . . . 27
3.3.1 Connectors on the server . . . . . . . . . . . . . . . . . . . . 27
3.3.1.1 Server front . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.3.1.2 Server rear . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.3.2 Controls and indicators on the server front . . . . . . . . . . . 29
3.3.2.1 Controls on the front panel . . . . . . . . . . . . . . . . . . 29
3.3.2.2 Indicators on the front panel . . . . . . . . . . . . . . . . . 30
3.3.2.3 Indicator on the ODD . . . . . . . . . . . . . . . . . . . . . 34
3.3.2.4 Indicators on the hot-plug HDD/SSD module . . . . . . . . 35
3.3.3 Indicators on the server rear . . . . . . . . . . . . . . . . . . . 36
3.3.3.1 Indicators on the I/O panel . . . . . . . . . . . . . . . . . . 36
3.3.3.2 Indicator on hot-plug PSU . . . . . . . . . . . . . . . . . . 41
4 Important information . . . . . . . . . . . . . . . . . . . . . 43
4.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 43
4.2 ENERGY STAR . . . . . . . . . . . . . . . . . . . . . . . . . 51
4.3 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 52
4.4 FCC Class A Compliance Statement . . . . . . . . . . . . . 53
4.5 Environmental protection . . . . . . . . . . . . . . . . . . . 54

Operating Manual TX2550 M5
Content
5 Starting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
5.1 Installation steps, overview . . . . . . . . . . . . . . . . . . . 58
5.2 Unpacking the server . . . . . . . . . . . . . . . . . . . . . . 60
5.3 Setting up the floorstand model . . . . . . . . . . . . . . . . 61
5.4 Installing the server in the rack . . . . . . . . . . . . . . . . . 62
5.4.1 Installing the server in the rack . . . . . . . . . . . . . . . . . . 64
5.5 Connecting cables . . . . . . . . . . . . . . . . . . . . . . . . 67
5.5.1 Notes on connecting/disconnecting cables . . . . . . . . . . . . 67
5.5.2 Connecting devices to the server . . . . . . . . . . . . . . . . . 68
5.5.3 Connecting the power cord . . . . . . . . . . . . . . . . . . . . 69
5.5.3.1 Connecting the power cord (AC PSU) . . . . . . . . . . . . 69
5.5.3.2 Using the cable clamp (AC PSU) . . . . . . . . . . . . . . . 70
5.6 Switching on the server for the first time . . . . . . . . . . . 71
5.7 Configuring the server with ServerView Installation
Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
5.7.1 Configuring the server and installing the operating system . . . . 72
5.7.1.1 Configuring the controllers . . . . . . . . . . . . . . . . . . 73
5.7.1.2 Installing the operating system . . . . . . . . . . . . . . . . 73
5.8 Configuring the server without ServerView Installation
Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
5.8.1 Configuring the server and installing the operating system . . . . 74
5.8.1.1 Configuring the onboard SAS/SATA controller . . . . . . . . 74
5.8.1.2 Installing the operating system . . . . . . . . . . . . . . . . 74
5.9 Notes on configuring controllers . . . . . . . . . . . . . . . . 75
5.9.1 Notes on onboard SATA controllers . . . . . . . . . . . . . . . . 75
5.9.2 Notes on SAS/SATA RAID controllers . . . . . . . . . . . . . . 75
5.10 Note on operating system . . . . . . . . . . . . . . . . . . . 76
6 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
6.1 Switching the server on and off . . . . . . . . . . . . . . . . 77
6.2 Access to the drives (floorstand model) . . . . . . . . . . . . 80
6.2.1 Removing the drive covers . . . . . . . . . . . . . . . . . . . . 80
6.2.2 Removing the HDD bay cover . . . . . . . . . . . . . . . . . . 81

TX2550 M5 Operating Manual
Content
6.3 Installing HDD/SSD modules . . . . . . . . . . . . . . . . . 82
6.3.1 Installing 3.5-inch HDD modules . . . . . . . . . . . . . . . . 82
6.3.1.1 Removing a 3.5-inch HDD dummy module . . . . . . . . . 82
6.3.1.2 Installing a 3.5-inch HDD module . . . . . . . . . . . . . . 83
6.3.2 Installing 2.5-inch HDD/SSD modules . . . . . . . . . . . . . . 84
6.3.2.1 Removing a 2.5-inch HDD/SSD dummy module . . . . . . . 84
6.3.2.2 Installing a 2.5-inch HDD/SSD module . . . . . . . . . . . . 84
6.4 Installing a second PSU . . . . . . . . . . . . . . . . . . . . 86
6.4.1 Removing the dummy cover . . . . . . . . . . . . . . . . . . . 86
6.4.2 Installing a PSU . . . . . . . . . . . . . . . . . . . . . . . . . 86
6.5 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . 88
7 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . 89
8 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . 97
9 Warranty and service . . . . . . . . . . . . . . . . . . . . . . 105

Operating Manual TX2550 M5
Content

TX2550 M5 Operating Manual 11
1 Introduction
This operating manual describes how to install, set up and operate your server.
This operating manual is intended for those responsible for installing the
hardware and ensuring that the system runs smoothly. It contains all the
information you need to put your PRIMERGY TX2550 M5 into operation.
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.
1.1 Notational conventions
The following notational conventions are used in this manual:
Text in bold Indicates references to names of interface elements.
Text in
monospace
Indicates commands.
"Quotation marks" Indicate names of chapters and terms that are being
emphasized.
ÊDescribes activities that must be performed in the order
shown.
VCAUTION! Pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
IIndicates additional information, notes and tips.

12 Operating Manual TX2550 M5
Introduction

TX2550 M5 Operating Manual 13
2 Before you start
Before you start to install, set up and operate your server, please proceed as
follows:
ÊCarefully read the safety instructions in chapter "Important information" on
page 43.
2.1 Documentation overview
To get an overview on all documents for your server, see the following table.
IAll documentation on PRIMERGY hardware and ServerView software is
available online from the Fujitsu manuals server at:
http://manuals.ts.fujitsu.com
For Japan:
http://www.fujitsu.com/jp/products/computing/servers/primergy/manual/
The complete PRIMERGY documentation set can also be downloaded
as a DVD ISO image at:
ftp://ftp.ts.fujitsu.com/images/serverview/manuals
For Japan:
http://www.fujitsu.com/jp/products/computing/servers/primergy/downloa
ds/
Document Description
"Safety Notes and Regulations"
manual
"安全上のご注意 " for Japan
Important safety information, available
online, or as a printed copy
"FUJITSU Server PRIMERGY
TX2550 M5 Operating Manual"
Information how to install, set up and
operate your server, available online
"FUJITSU Server PRIMERGY
TX2550 M5 Upgrade and
Maintenance Manual"
Instructions for upgrading the server
configuration or replacing defective
hardware, available online
"D3386 BIOS Setup Utility for
FUJITSU Server PRIMERGY
TX2550 M5 Reference Manual"
Information on configurable BIOS options
and parameters, available online
Table 1: Documentation overview

14 Operating Manual TX2550 M5
Before you start
System foil Label inside the top cover outlining
connectors, indicators and jumper
ID card Various system information, such as the
product name, serial number, order
number, MAC addresses and DNS name
(for Japan, only the product name and the
serial number)
The location of the ID card can be found in
the overview of the server.
Software documentation – "ServerView Suite Local Service
Concept (LSC)" user guide
– "ServerView Operations Manager -
Server Management" user guide
– "iRMC S5 - Concepts and Interfaces“
user guide
– "iRMC S5 - Configuration and
Maintenance" user guide
– "iRMC S5 - Web Interface" user guide
– "ServerView embedded Lifecycle
Management (eLCM)" user guide
Illustrated Spares catalog Spare parts identification and information
system (not valid for Japan), available for
online use or download (Windows OS) at
http://manuals.ts.fujitsu.com/illustrated_sp
ares or from the CSS component view of
the ServerView Operations Manager
Glossary Contains abbreviations and explanations,
available online
"Warranty" manual
"保証書 " for Japan
Important information on warranty
regulations, recycling and service,
available online, or as a printed copy
Document Description
Table 1: Documentation overview

TX2550 M5 Operating Manual 15
Before you start
"Returning used devices"
manual
Recycling and contact information,
available online at
http://ts.fujitsu.com/recycling, or as a
printed copy
Not applicable in Japan and other countries
that have different regulations for recycling
"Service Desk" leaflet
"サポー ト ＆サービ ス " for Japan
Additional documentation RAID documentation, available online at
http://manuals.ts.fujitsu.com under x86
Servers - Expansion Cards - Storage
Adapters
"NVMe User Guide", available online at
http://manuals.ts.fujitsu.com under x86
Servers - Expansion Cards - PCIe SSD
Devices - SSD PCie3 Main 2.5" H-P EP
For Japan:
http://www.fujitsu.com/jp/products/computi
ng/servers/primergy/manual/
Third party documentation – Operating system documentation,
online help
– Peripherals documentation
Document Description
Table 1: Documentation overview

16 Operating Manual TX2550 M5
Before you start

TX2550 M5 Operating Manual 17
3 Product description
This section provides an overview of the server and information on the features
of the PRIMERGY TX2550 M5 server.
The PRIMERGY TX2550 M5 server is available as a floorstand model and a
rack model.
The floorstand model can be converted to a rack model using an optional
conversion kit.
3.1 Overview of the server
3.1.1 Server front

18 Operating Manual TX2550 M5
Product description
2.5-inch HDD/SSD model
Figure 1: Server front 2.5-inch HDD/SSD model - example TX2550 M5 (rack model)
Figure 2: Server front 2.5-inch HDD/SSD model - example TX2550 M5 (floorstand model)
Pos. Component
1 2.5-inch HDDs / SSDs / dummy modules
2 ODD / 5.25-inch dummy module
3IDcard
4 8x 2.5-inch HDD extension box / 8x 2.5-inch PCIe SSD extension box
5 Front panel module

TX2550 M5 Operating Manual 19
Product description
3.5-inch HDD model
Figure 3: Server front 3.5-inch HDD model - example TX2550 M5 (rack model)
Figure 4: Server front 3.5-inch HDD model - example TX2550 M5 (floorstand model)
Pos. Component
1 3.5-inch HDDs / dummy modules
2IDcard
3 4x 3.5-inch HDD extension box
4ODD
5 Front panel module

20 Operating Manual TX2550 M5
Product description
3.2 Features
Customer Self Service (CSS)
The PRIMERGY Customer Self Service (CSS) concept enables you to identify
and replace the affected component yourself in the case of certain error
scenarios.
In the CSS concept, you can replace the following components yourself in the
event of an error:
– Hot-plug HDD/SSD modules
– Hot-plug PSUs
– Memory modules (not allowed in Japan)
– System fans
– Expansion cards (not allowed in Japan)
For more information on replacing these components, see the "FUJITSU Server
PRIMERGY TX2550 M5 Upgrade and Maintenance Manual".
CSS indicators on the front panel and I/O panel of the PRIMERGY server
provide you with information if a CSS event arises.
In addition, CSS errors are displayed in the ServerView Operations Manager,
the server management software from Fujitsu.
In the event of errors, the ServerView Operations Manager refers you directly
to the affected component and its order information in the Illustrated Spares
catalog of the server in question. (This feature is not available for Japan.)
IMore information on the CSS concept is provided in the "PRIMERGY
ServerView Suite Local Service Concept - LSC" manual on the Fujitsu
manuals server.
For the latest information on optional products provided for the
TX2550 M5, see the configurator tool of the server:
http://ts.fujitsu.com/products/standard_servers/index.html
For Japan:
http://www.fujitsu.com/jp/products/computing/servers/primergy/