Fujitsu PRIMERGY TX100 S2 Owner's manual

Service Supplement - English
PRIMERGY TX100 S2 Server
Service Supplement
Edition July 2010

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Copyright and Trademarks
Copyright © 2010 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.

TX100 S2 Service Supplement
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety notes and other important information" and
ensure these safety notes are understood before using the product. Keep this
manual and the manual "Safety notes and other important information" in a safe
place for easy reference while using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the product
is used in a hot environment. The customer shall bear the cost of replacing
replaceable components which have exceeded their operating life. Note that
these are only guidelines, and do not constitute a guarantee of trouble-free
operation during the maintenance support period.
High safety use
This product has been designed and manufactured for general uses such as
general office use, personal use, domestic use and normal industrial use. It has
not been designed or manufactured for uses which demand an extremely high
level of safety and carry a direct and serious risk to life or body if such safety
cannot be ensured.

Service Supplement TX100 S2
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance control
in weapons systems (hereafter, "high safety use"). Customers should not use
this product for high safety use unless measures are in place for ensuring the
level of safety demanded of such use. Please consult the sales staff of Fujitsu if
intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market:
About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://primeserver.fujitsu.com/primergy/harddisk/

TX100 S2 Service Supplement
Only for the Japanese market:
I Although described in this manual, some sections do not apply to the
Japanese market. These options and routines include:
– USB Flash Module (UFM)

TX100 S2 Service Supplement
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1 Concept and target groups . . . . . . . . . . . . . . . . . . . 9
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . 10
1.3 Notational conventions . . . . . . . . . . . . . . . . . . . . 12
2 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 15
4 Replacement routines . . . . . . . . . . . . . . . . . . . . . 23
4.1 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.1.1 Opening and closing the side cover . . . . . . . . . . . . . . . 23
4.1.1.1 Removing the side cover . . . . . . . . . . . . . . . . . . . 23
4.1.1.2 Closing the side cover . . . . . . . . . . . . . . . . . . . . 24
4.1.2 Opening or closing the hard disk drive cage . . . . . . . . . . . 25
4.1.2.1 Opening the HDD cage . . . . . . . . . . . . . . . . . . . 25
4.1.2.2 Closing the HDD cage . . . . . . . . . . . . . . . . . . . . 27
4.1.3 Opening and closing the front bezel . . . . . . . . . . . . . . . 28
4.1.3.1 Removing the front bezel . . . . . . . . . . . . . . . . . . . 28
4.1.3.2 Installing the front bezel . . . . . . . . . . . . . . . . . . . 31
4.1.4 Removing or installing the air duct . . . . . . . . . . . . . . . . 33
4.1.4.1 Removing the air duct . . . . . . . . . . . . . . . . . . . . 33
4.1.4.2 Installing the air duct . . . . . . . . . . . . . . . . . . . . . 37
4.1.5 Replacing accessible drives . . . . . . . . . . . . . . . . . . . 39
4.1.5.1 Removing accessible drives . . . . . . . . . . . . . . . . . 39
4.1.5.2 Installing accessible drives . . . . . . . . . . . . . . . . . . 40
4.1.6 Replacing dummy covers . . . . . . . . . . . . . . . . . . . . 41
4.1.6.1 Removing a dummy cover . . . . . . . . . . . . . . . . . . 41
4.1.6.2 Installing dummy covers . . . . . . . . . . . . . . . . . . . 43
4.2 Replacing the front panel cable . . . . . . . . . . . . . . . . 44
4.2.1 Removing the front panel cable . . . . . . . . . . . . . . . . . 44
4.2.2 Installing the front panel cable . . . . . . . . . . . . . . . . . . 48

Service Supplement TX100 S2
Contents
4.3 Replacing the front USB module . . . . . . . . . . . . . . . . 52
4.3.1 Removing the front USB cable . . . . . . . . . . . . . . . . . . 52
4.3.2 Installing the front USB module . . . . . . . . . . . . . . . . . . 55
4.4 Replacing the power supply unit . . . . . . . . . . . . . . . . 57
4.5 Replacing hard disk drives . . . . . . . . . . . . . . . . . . . 67
4.6 Replacing fans . . . . . . . . . . . . . . . . . . . . . . . . . . 72
4.6.1 Replacing the front fan module (system fan 1) . . . . . . . . . . 72
4.6.2 Replacing the rear fan module (system fan 2) . . . . . . . . . . 80
4.7 Replacing the processor . . . . . . . . . . . . . . . . . . . . 85
4.7.1 Removing the processor heat sink . . . . . . . . . . . . . . . . 85
4.7.2 Replacing the processor . . . . . . . . . . . . . . . . . . . . . 88
4.7.3 Installing the processor heat sink . . . . . . . . . . . . . . . . . 94
4.8 Replacing the system board . . . . . . . . . . . . . . . . . . 96
4.9 Replacing the Trusted Platform Module (TPM) . . . . . . . 104
4.10 Replacing the USB Flash Module (UFM) . . . . . . . . . . . 109
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

TX100 S2 Service Supplement 9
1 Introduction
The PRIMERGY TX100 S2 is the perfect server system for small and medium
enterprises looking to centralize their IT infrastructure, and offers a great price-
performance ratio. Moreover, the TX100 S2 is incredibly silent making it an
excellent choice for any office environment. With its revolutionary zero Watt
functionality in off-mode and an 88% efficient power supply unit, the TX100 S2
minimizes costs and the environmental impact. The use of data security
features such as ECC memory and optional RAID 5/6 ensures around-the-clock
reliability. Finally, the TX100 S2 offers a choice of Intel processors suited to the
needs of SMEs.
Benefits
– With a choice of processors up to Intel Xeon processors 3400 series, and
budget options to choose from, the PRIMERGY TX100 S2 offers an
excellent price-performance ratio
– Zero Watt power consumption in off mode and power supply unit (PSU) with
88% energy efficiency: Benefit from Fujitsu’s pioneering experience in
Green IT - save money and minimize environmental impact.
– Low noise levels: Effective hardware air flow design ensures a silent system
for an ergonomic working environment.
– Server reliability and security thanks to the use of components such as
Intel 3420 server chipset, ECC memory, optional Trusted Platform Module
(TPM) and optional SATA RAID 5/6
– Flexibility: Available with two different base units with a maximum of either 2
or 4 hard disks.
1.1 Concept and target groups
This Service Supplement completes the information given in the Operating
Manual, the Options Guide and the Technical Manual of the system board.
The activities described in this manual may only be performed by service
personnel.

10 Service Supplement TX100 S2
Introduction
1.2 Documentation overview
Service DVD
Service partners of Fujitsu Technology Solutions can order a PRIMERGY
Service DVD (U15000-C289) at the following internet address:
https://partners.ts.fujitsu.com/com/service/general/serviceshop/Pages/default.aspx
The DVD contains the following manuals in pdf format:
– "Safety notes and other important information" manual
– "PRIMERGY TX100 S2 Server Operating Manual"
– "PRIMERGY TX100 S2 Server Options Guide"
– "System Board D2779 for PRIMERGY TX100 S2 Technical Manual"
– "PRIMERGY TX100 S2 Server Service Supplement"
– "D2779 BIOS Setup Utility for PRIMERGY TX100 S2" manual
Information/procedure Manual
Detailed safety notes "Safety notes and other
important information"
manual
Features and technical data of the server Operating Manual
Installation and operation, among other things:
– External connectors
– Operation
– Configuration of the server
Troubleshooting
Installation / removal or replacing of
CSS components:
– Hard disk drives
– Memory modules
– System fans
– Expansion cards
Table 1: Overview of the documentation TX100 S2