Fujitsu PRIMERGY TX300 S3 Owner's manual

PRIMERGY
PRIMERGY TX300 S3
Server
Service Supplement
Susanne Däschlein
Fujitsu Siemens Computers GmbH
München
81730 München
e-mail: email: [email protected]
Tel.: [phone]
Fax: (++49) 700 / 372 00000
TX300 S3
Sprachen: En
Edition August 2006

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Copyright and Trademar s
Copyright © 2006 Fujitsu Siemens Computers GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.

TX300 S3 Service Supplement
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 Overview of the documentation . . . . . . . . . . . . . . . . . . 5
1.2 Notational conventions . . . . . . . . . . . . . . . . . . . . . . 8
2 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3 Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4 Replacement routines . . . . . . . . . . . . . . . . . . . . . 17
4.1 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.1.1 Floorstand model . . . . . . . . . . . . . . . . . . . . . . . . 17
4.1.1.1 Opening the server . . . . . . . . . . . . . . . . . . . . . . . 17
4.1.1.2 Removing the front cover . . . . . . . . . . . . . . . . . . . . 17
4.1.2 Rack model . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4.1.2.1 Opening the server . . . . . . . . . . . . . . . . . . . . . . . 18
4.1.2.2 Removing the rack front cover . . . . . . . . . . . . . . . . . . 18
4.2 Replacing the operating panel . . . . . . . . . . . . . . . . . 19
4.3 Replacing the processor fan holder . . . . . . . . . . . . . . . 20
4.4 Replacing the Power backplane . . . . . . . . . . . . . . . . . 20
4.5 Replacing the SAS/SATA backplane . . . . . . . . . . . . . . 23
4.6 Replacing the intrusion switches . . . . . . . . . . . . . . . . 28
4.7 Replacing the IDTEMP combo . . . . . . . . . . . . . . . . . 32
4.8 Replacing the system board . . . . . . . . . . . . . . . . . . . 34
5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.1 Board layout . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.1.1 Operating panel board . . . . . . . . . . . . . . . . . . . . . 37
5.1.2 SAS/SATA backplane . . . . . . . . . . . . . . . . . . . . . . 38
5.1.3 Power backplane . . . . . . . . . . . . . . . . . . . . . . . . 39
5.1.4 Processor fan backplane . . . . . . . . . . . . . . . . . . . . 40
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

TX300 S3 Service Supplement 5
1Introduction
The PRIMERGY TX300 S3 Server is an Intel-based server for medium-sized
and large networks. The server is suitable for use as a file server as well as an
application, information, or Internet server. It is available as a floorstand or rack
model. The floorstand model can be converted to a rack model using an optional
conversion kit.
1.1 Overview of the documentation
Concept and target groups
This Service Supplement completes the information given in the Operating
Manual, the Options Guide and the Technical Manual of the system board.
The activities described in this manual may only be performed by service
personnel.
Service DVD
Service partners of Fujitsu Siemens can order a Service DVD PRIMERGY. On
the DVD the following manuals are available in pdf format:
– The “Safety notes and other important information” manual
– The Operating Manual for PRIMERGY TX300 S3
– The Technical Manual for the system board D2129
– The Options Guide for PRIMERGY TX300 S3
– The Service Supplement PRIMERGY TX300 S3
– The “BIOS Setup” manual

6 Service Supplement TX300 S3
Overview of the documentation Introduction
Information/procedure Manual
Detailed safety notes Safety
Features and technical data of the server Operating Manual
Installation and operation, among other things:
– External ports
– Operation
– Configuration of the server
– Installation of the rack mounting kit
Troubleshooting
Installation/removal of all hot-plug components:
– hot-plug power supply units
– hot-plug hard disk drives
– hot-plug system fans / processor fans
– hot-plug PCI boards
Information about the system board:
– Features of the system board
– Board layout
– Jumper settings
–LEDdisplays
– Replacing the battery
Technical Manual
Table 1: Overview of the documentation TX300 S3

TX300 S3 Service Supplement 7
Introduction Overview of the documentation
Extensions and upgrades:
IFor some components only the installation
routine is described in the Options Guide.
Removing this components proceed in
reverse order.
– Extending/replacing the main memory
– Installing a second processor / replacing the
processor / replacing the heat sink
– Installing the ROMB upgrade kit
– Installing accessible drives
– Installing a Local View module
– Installing the SAS/SATA hard disk extension box
– Installing controller in the non-hot-plug PCI slots
– Installing a parallel interface for printers
– Converting from the floorstand model to the
rack model
Options Guide
Cabling
Replacement routines:
– Replacing the operating panel
– Replacing the processor fan holder
– Replacing the Power backplane
– Replacing the SAS/SATA backplane
– Replacing the intrusion switches
– Replacing the IDTEMP Combo
– Replacing the system board
Service Supplement
Board layout
BIOS setup BIOS Setup
Information/procedure Manual
Table 1: Overview of the documentation TX300 S3

8 Service Supplement TX300 S3
Notational conventions Introduction
1.2 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands, menu items or software programs.
„Quotation marks“ indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
VCAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.
Table 2: Notational conventions

TX300 S3 Service Supplement 9
2Procedure
VCAUTION!
The actions described in these instructions should only be performed by
service personnel.
ÊFirst of all please familiarize yourself with the safety instructions in the
section chapter “Safety notes” on page 11 et seq. .
ÊEnsure that all required manuals (see Service DVD) are available, printing
out the PDF files if necessary. You will definitely need the Operating Manual
for the server, the Options Guide for the server and the Technical Manual for
the system board.
ÊShut down the server correctly, switch it off, pull out the power plug, and
open the server as described in the chapter “Replacement routines” on
page 17 et seq. .
ÊReplace the defective component as described in the relevant chapter.
IProcedures which are identical for the floorstand and rack models are
only described for the floorstand model.
ÊClose the server.1
ÊConnect the cables. 1
ÊConnect the server to the power outlet.1
ÊStart the operating system.1
ÊIf necessary, configure the server as required.1
1This procedures are described in the Operating Manual.

TX300 S3 Service Supplement 11
3 Safety notes
IThe following safety notes are also provided in the “Safety notes and
other important information” manual.
This device complies with the relevant safety regulations for data processing
equipment.
VCAUTION!
The actions described in these instructions should only be performed by
service personnel.
Before operating the device
VCAUTION!
●During installation and before operating the device, observe the
instructions on environmental conditions for your device.
●If the device is brought in from a cold environment, condensation may
form both inside and on the outside of the machine.
Wait until the device has acclimatized to room temperature and is
absolutely dry before starting it up. Material damage may be caused
to the device if this requirement is not observed.
●Transport the device only in the original packaging or in packaging
that protects it from knocks and jolts.
Installation and operation
VCAUTION!
●If the rack model is integrated in an installation that receives power
from an industrial (public) power supply network with the IEC309
connector, the (public) power supply protection must comply with the
requirements for the non-industrial (public) power supply networks for
the type A connector.
●The server automatically sets itself to a voltage in the range of
100 V to 240 V. Make sure that your local voltage is within this range.

12 Service Supplement TX300 S3
Safety notes
VCAUTION!
●This device has a specially approved power cable and must only be
connected to a grounded insulated socket.
●Ensure that the power socket on the device or the grounded wall
outlet is freely accessible.
●The ON/OFF button does not disconnect the device from the mains
voltage. To disconnect the line voltage completely, remove all power
plugs from the grounded insulated sockets.
●Always connect the device and the attached peripherals to the same
power circuit. Otherwise you run the risk of losing data if, for example,
the central processing unit is still running but the peripheral device
(e.g. storage subsystem) has failed during a power outage.
●Data cables to peripheral devices must be adequately shielded.
●To the LAN wiring the requirements apply in accordance with the
standards EN 50173 and EN 50174-1/2. As minimum requirement
the use of a protected LAN line of category 5 for 10/100 MBps
Ethernet, and/or of category 5e for Gigabit Ethernet is considered.
The requirements of the specification ISO/IEC 11801 are to be
considered.
●Route the cables in such a way that they do not form a potential
hazard (make sure no-one can trip over them) and that they cannot
be damaged. When connecting up a device, refer to the relevant
notes in this manual.
●Never connect or disconnect data transmission lines during a storm
(lightning hazard).
●Make sure that no objects (such as bracelets or paper clips) fall into
or liquids spill into the device (risk of electric shock or short circuit).
●In emergencies (e.g. damaged casing, controls or cables, penetration
of liquids or foreign matter), switch off the device immediately, remove
the power plug and contact your sales outlet or customer service
team.

TX300 S3 Service Supplement 13
Safety notes
VCAUTION!
●Proper operation of the device (in accordance with IEC 60950/
EN 60950) is only ensured if the casing is completely assembled and
the rear covers for the installation openings have been put in place
(electric shock, cooling, fire protection, interference suppression).
●Only install system expansions that satisfy the requirements and
rules governing safety and electromagnetic compatibility and relating
to telecommunications terminal equipment. If you install other expan-
sions, you may damage the system or violate the safety regulations
and regulations governing RFI suppression. Information on which
system expansions are suitable can be obtained from the customer
service centre or your sales outlet.
●The components or parts marked with a warning label (e.g. lightning
symbol) may only be opened, removed or exchanged by authorized,
qualified personnel. The hot-plug power supply units are exceptions
to this rule.
●The warranty expires if the device is damaged during the installation
or replacement of system expansions.
●You may only set those resolutions and refresh rates specified in the
„Technical data“ section of the monitor description. Otherwise, you
may damage your monitor. If you are in any doubt, contact your sales
outlet or customer service centre.
Batteries
VCAUTION!
●Incorrect replacement of batteries may lead to a risk of explosion. The
batteries may only be replaced with identical batteries or with a type
recommended by the manufacturer (see the Technical Manual for the
system board).
●Do not throw batteries into the trash can. They must be disposed of
in accordance with local regulations concerning special waste.
●The battery must be disposed of in accordance with local regulations
concerning special waste.

14 Service Supplement TX300 S3
Safety notes
VCAUTION!
●Replace the lithium battery on the system board in accordance with
the instructions in the Technical Manual for the system board.
●All batteries containing pollutants are marked with a symbol (a
crossed-out garbage can). In addition, the marking is provided with
the chemical symbol of the heavy metal decisive for the classification
as a pollutant:
Cd Cadmium
Hg Mercury
Pb Lead
Notes on handling CDs and CD-/DVD-ROM drives
VCAUTION!
●Use only CDs in proper condition in the CD-/DVD-ROM drive of your
server to prevent data loss, damage to the device and injuries.
●Therefore, check each CD for damage, cracks, breakage etc. before
inserting it in the drive.
Please note that any additional labels applied may change the
mechanical properties of a CD and cause imbalance.
Damaged and imbalanced CDs can break at high drive speeds (data
loss).
Under certain conditions sharp-edged pieces of broken CDs can
penetrate the cover of the drive (damage to the device) and be thrown
out of the device (danger of injury, particularly on uncovered body
parts such as the face or neck).
IYou protect the CD-/DVD-ROM drive and prevent mechanical damage,
as well as premature wearing of the CDs, by observing the following
suggestions:
– Only insert the CDs in the drive when needed and remove them after
use.
– Store the CDs in suitable sleeves.
– Protect the CDs from exposure to heat and direct sunlight.

TX300 S3 Service Supplement 15
Safety notes
Note about the laser
The CD-/DVD-ROM drive is classified for laser class 1according to
IEC 60825-1.
VCAUTION!
The CD-/DVD-ROM drive contains a laser diode (LED). Sometimes the
LED produces a stronger laser beam than laser class 1. Direct view into
this laser beam is dangerous.
Never remove parts of the CD-/DVD-ROM drive assembly!
Modules with electrostatic-sensitive components:
Systems and components that might be damaged by electrostatic discharge
(ESD) are marked with the following label:
Figure 1: ESD label
When you handle components fitted with ESDs, you must observe the following
points under all circumstances:
●Remove the power plug from the power socket before inserting or removing
components containing ESDs.
●You must always discharge yourself of static charges (e.g. by touching a
grounded object) before working.
●The equipment and tools you use must be free of static charges.
●Only touch the components at the positions highlighted in green (touch
points).
●Do not touch any exposed pins or conductors on a component.
●Use a grounding cable designed for this purpose to connect yourself to the
system unit as you install components.

16 Service Supplement TX300 S3
Safety notes
●Place all components on a static-safe base.
IYou will find a detailed description for handling ESD components in the
relevant European or international standards (DIN EN 61340-5-1,
ANSI/ESD S20.20).

TX300 S3 Service Supplement 17
4 Replacement routines
VCAUTION!
Observe the safety instructions in the chapter “Safety notes” on page 11
et seq. .
4.1 Preparation
4.1.1 Floorstand model
IYou will find a detailed description of ’Opening the server’ and ’Removing
the front cover’ in the Options Guide TX300 S3.
4.1.1.1 Opening the server
ÊTerminate all applications and shut down the server correctly.
ÊIf your operating system has not switched off the sever, press the on/off
switch.
ÊPull all power connectors out of the power outlets.
ÊIf required, remove the lock on the side cover.
ÊOpen the latch.
ÊPush back the left-hand side cover approxiate 2 cm.
ÊRemove the side cover.
4.1.1.2 Removing the front cover
Remove the front cover when making the following replacements:
– Replacing the operating panel
– Replacing the intrusion switches
ÊOpen the server and remove the key.
ÊPush the drive cover up as far as possible.
ÊRemove the hard disk cover.

18 Service Supplement TX300 S3
Preparation Replacement routines
ÊPull out the two green locking buttons of the front cover.
ÊPull the front cover forward slightly at the lower edge.
ÊUnhook the front cover at the top and remove it.
4.1.2 Rack model
IYou will find a detailed description of ’Opening the server’ and ’Removing
the rack front cover’ in the Options Guide TX300 S3.
ÊTerminate all applications and shut down the server correctly.
ÊIf your operating system has not switched off the server, press the on/off
button.
ÊPull all power connectors out of the power outlets.
4.1.2.1 Opening the server
ÊLoosen the four knurled screws and pull the server as far as possible out of
the rack.
Depending on how accessible the server is in the rack cabinet, it can make
sense to remove it from the cabinet. You will find a detailed description in the
Options Guide or the Operating Manual.
ÊOpen the latch.
ÊPush back the top cover approxiate 2 cm.
ÊRemove the top cover.
4.1.2.2 Removing the rack front cover
Remove the rack front cover when making the following replacements:
– Replacing the operating panel
– Replacing the intrusion switches
ÊRemove two screws on either side.
ÊRemove the rack front cover to the front together with the plastic cover.

TX300 S3 Service Supplement 19
Replacement routines Replacing the operating panel
4.2 Replacing the operating panel
ÊOpen the server and remove the front cover or the rack front cover as
described in the section “Preparation” on page 17.
Figure 2: Removing the operating panel module
ÊPress the two metal tongues of the EasyClick rails inward (1) until the locking
mechanism is released.
ÊPull the operating panel module forward out of its mounting location (2) until
you can remove the I2C cable, the ribbon cable and the USB cable from the
operating panel board. Remove the three cables.
ÊRemove the operating panel module.
ÊPush the operating panel module halfway into the upper bay of the drive
cage.
ÊConnect the I2C cable, the ribbon cable and the USB cable to the operating
panel board (see the board layout on page 37).
ÊNow push the operating panel module fully into the upper bay of the drive
cage.
ÊClose the server and connect all power plugs (for a detailed description see
the Options Guide).
1
1
2

20 Service Supplement TX300 S3
Replacing the processor fan holder Replacement routines
4.3 Replacing the processor fan holder
The processor fan holder consists of the holder, the processor fan backplane
and the fan cable. The holder is completely assembled as spare part (see the
board layout on page 37).
ÊOpen the server as described in the section “Preparation” on page 17.
IThe following steps are described in detail in the Options Guide, chapter
„Processors“.
ÊRemove the ventilation duct over the system fans.
ÊIf only one processor has been installed: remove the heat sink holder and
the dummy cover of the processor fan.
ÊTake the processor fan(s) out of the processor fan holder.
ÊPress the two green touch points of the processor fan holder simultaneously
in opposite directions and lift out the processor fan holder.
ÊReinstall the processor fan holder.
ÊReinstall the processor fan(s).
ÊIf only one processor has been installed: reinstall the dummy cover of the
processor fan and the heat sink holder.
ÊReinstall the ventilation duct over the system fans.
ÊClose the server and connect all power plugs (for a detailed description see
the Options Guide).
4.4 Replacing the Power backplane
ÊOpen the server as described in the section “Preparation” on page 17.
ÊPush the green latch of the hot-plug power supply unit upward and pull the
power supply unit simultaneously out of the PS cage using the handle (see
also the Operating Manual).
ÊIf a second hot-plug power supply unit has been installed, remove this one
in the same way (an installed dummy cover can rest in place).