Fujitsu PRIMERGY TX300 S7 User manual

Operating Manual - English
PRIMERGY TX300 S7 / RX350 S7
Server
Operating manual
Edition April 2012

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Copyright and Trademarks
Copyright © 2012 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
– The contents of this manual may be revised without prior notice.
– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
– No part of this manual may be reproduced in any without the prior written permission of
Fujitsu.
Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.

TX300 S7 / RX350 S7 Operating Manual
Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety notes and other important information" and
ensure these safety notes are understood before using the product. Keep this
manual and the manual "Safety notes and other important information" in a safe
place for easy reference while using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures. VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the product's printed circuit board
assemblies and in the mouse and keyboard are limited-life components. Use of
these components beyond their operating life may result in electrolyte leakage
or depletion, potentially causing emission of foul odor or smoke.
As a guideline, in a normal office environment (25°C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured for general uses such as
general office use, personal use, domestic use and normal industrial use. It has
not been designed or manufactured for uses which demand an extremely high
level of safety and carry a direct and serious risk to life or body if such safety
cannot be ensured.

Operating Manual TX300 S7 / RX350 S7
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, use of an AC
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Only for the Japanese market:
About SATA hard disk drives
The SATA version of this server supports hard disk drives with SATA / BC-SATA
storage interfaces. Please note that the usage and operation conditions differ
depending on the type of hard disk drive used.
Please refer to the following internet address for further information on the
usage and operation conditions of each available type of hard disk drive:
http://jp.fujitsu.com/platform/server/primergy/harddisk/

TX300 S7 / RX350 S7 Operating Manual
Only for the Japanese market:
IAlthough described in this manual, some sections do not apply to the
Japanese market. These options include:
– CSS (Customer Self Service)

Operating Manual TX300 S7 / RX350 S7

TX300 S7 / RX350 S7 Operating Manual
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.1 Concept and target groups for this manual . . . . . . . . . 11
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . 12
1.3 Notational conventions . . . . . . . . . . . . . . . . . . . . 14
2 Functional overview . . . . . . . . . . . . . . . . . . . . . . 15
2.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2 Server specification . . . . . . . . . . . . . . . . . . . . . . 25
3 Installation steps, overview . . . . . . . . . . . . . . . . . . 33
4 Important information . . . . . . . . . . . . . . . . . . . . . 35
4.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 35
4.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 43
4.3 FCC Class A Compliance Statement . . . . . . . . . . . . . 44
4.4 Transporting the server . . . . . . . . . . . . . . . . . . . . 45
4.5 Notes on installing the server in the rack . . . . . . . . . . . 46
4.6 Environmental protection . . . . . . . . . . . . . . . . . . . 47
5 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 49
5.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 50
5.2 Setting up the floorstand model . . . . . . . . . . . . . . . . 51
5.2.1 Mounting the anti-tilt bracket . . . . . . . . . . . . . . . . . . . 51
5.3 Installing/removing the rack model . . . . . . . . . . . . . . 52
5.4 Connecting devices to the server . . . . . . . . . . . . . . . 54
5.5 Connecting the server to the mains . . . . . . . . . . . . . . 56

Operating Manual TX300 S7 / RX350 S7
Contents
5.5.1 Using the cable clamp . . . . . . . . . . . . . . . . . . . . . . 57
5.6 Notes on connecting/disconnecting cables . . . . . . . . . . 58
6 Starting up and operation . . . . . . . . . . . . . . . . . . . . 61
6.1 Access to the drives (floorstand model) . . . . . . . . . . . . 61
6.1.1 Enabling access to the accessible drives . . . . . . . . . . . . . 61
6.1.2 Access to the HDD modules (floorstand model) . . . . . . . . . 63
6.2 Controls and indicators . . . . . . . . . . . . . . . . . . . . . 64
6.2.1 Front of server . . . . . . . . . . . . . . . . . . . . . . . . . . 64
6.2.1.1 ID card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
6.2.1.2 Control elements . . . . . . . . . . . . . . . . . . . . . . . 66
6.2.1.3 Indicators on the control panel . . . . . . . . . . . . . . . . 67
– . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
6.2.1.4 Indicators on the drives . . . . . . . . . . . . . . . . . . . . 69
6.2.2 Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
6.3 Switching the server on and off . . . . . . . . . . . . . . . . 75
6.4 Configuring the server . . . . . . . . . . . . . . . . . . . . . 78
6.4.1 Configuring the onboard SAS/SATA controller . . . . . . . . . . 78
6.4.2 Configuring the SAS/SATA RAID controller . . . . . . . . . . . . 79
6.4.3 Configuring the server and installing the operating system
with the ServerView Installation Manager . . . . . . . . . . . . . 80
6.4.4 Configuring the server and installing the operating system
without the ServerView Installation Manager . . . . . . . . . . . 81
6.5 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 82
7 Property and data protection . . . . . . . . . . . . . . . . . . 83
7.1 BIOS Setup security functions . . . . . . . . . . . . . . . . . 83
8 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 85
8.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 85
8.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 86
8.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 86
8.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 87

TX300 S7 / RX350 S7 Operating Manual
Contents
8.5 No screen display or display drifts . . . . . . . . . . . . . . 87
8.6 No mouse pointer displayed on screen . . . . . . . . . . . . 87
8.7 Incorrect date and time . . . . . . . . . . . . . . . . . . . . 88
8.8 Hard disk drive error messages at system boot . . . . . . . 88
8.9 Added drive reported as defective . . . . . . . . . . . . . . 89
8.10 Error message on screen . . . . . . . . . . . . . . . . . . . 89
8.11 Expansion cards or onboard devices not recognized . . . . 89
8.12 Temperature warning . . . . . . . . . . . . . . . . . . . . . . 90
8.13 No effect of keyboard or mouse . . . . . . . . . . . . . . . . 90
8.14 Optical drive cannot read data . . . . . . . . . . . . . . . . 90

Operating Manual TX300 S7 / RX350 S7
Contents

TX300 S7 / RX350 S7 Operating Manual 11
1 Introduction
PRIMERGY TX300 S7
The PRIMERGY TX300 S7 is a no compromise tower server with maximum
levels of performance, expandability and availability. It combines the
performance of Intel® Xeon® processors E5 family with up to two 6GB general-
purpose computing on graphics processing units (GPGPU) for computationally
intensive applications.
The new modular concept supports excellent expandability with up to 24 2.5-
inch hard disk drives or up to 12 3.5-inch hard disk drives, up to 10 PCIe Gen 3
cards and up to 768GB memory. Moreover the 4 hot-plug, power supply units
with up to 94% efficiency and the new power management, will result in lower
operational costs. Thanks to the upgrade kits as well as the cost-saving LAN
options, the TX300 S7 is prepared for future requirements. TX300 S7 is ideal
for database, consolidation or high performance computing scenarios.
PRIMERGY RX350 S7
The PRIMERGY RX350 S7 is a 4U rack server with maximum levels of
performance, expandability and availability. It combines the performance of
Intel® Xeon® processors E5 family with up to two 6GB general-purpose
computing on graphics processing units (GPGPU) for computationally intensive
applications.
The new modular concept supports excellent expandability with up to 24 2.5-
inch hard disk drives or up to 12 3.5-inch hard disk drives, up to 10 PCIe Gen 3
cards and up to 768GB memory. Moreover the 4 hot-plug, power supply units
with up to 94% efficiency and the new power management, will result in lower
operational costs. Thanks to the upgrade kits as well as the cost-saving LAN
options, the RX350 S7 is prepared for future requirements. RX350 S7 is ideal
for database, consolidation or high performance computing scenarios.
1.1 Concept and target groups for this manual
This operating manual describes how to install, set up and operate your server.
This operating manual is intended for those responsible for installing the
hardware and ensuring that the system runs smoothly. It contains all the
information you need to put your PRIMERGY TX300 S7⁄RX350 S7 into
operation.

12 Operating Manual TX300 S7 / RX350 S7
Introduction
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.
1.2 Documentation overview
More information on your PRIMERGY TX300 S7⁄RX350 S7 can be found in the
following documents:
– "Quick Start Hardware - PRIMERGY TX300 S7" leaflet
(only included as a printed copy)
– "Quick Start Hardware - PRIMERGY RX350 S7" leaflet
(only included as a printed copy)
– "Quick Start Software - Quick Installation Guide" DVD booklet
(only included with the ServerView Suite as a printed copy)
– "Safety Notes and Regulations" manual
"安全上のご注意 " for the Japanese market
– "Warranty" manual
"保証書 " for the Japanese market
– "ServerView Suite Local Service Concept - LSC" manual
– "Returning used devices" manual and "Service Desk" leaflet
"サポート＆サービス " for the Japanese market
– "PRIMERGY TX300 S7⁄RX350 S7 Server Upgrade and Maintenance
Manual"
– "D2949 BIOS Setup Utility for PRIMERGY TX300 S7⁄RX350 S7 Reference
Manual"
– "Integrated RAID for SAS User Guide"
– "LSI MegaRAID - SAS Software User Guide"
– "Modular RAID Controller / Modular SAS HBA Installation Guide"

TX300 S7 / RX350 S7 Operating Manual 13
Introduction
IPRIMERGY manuals are available in PDF format on the
ServerView Suite DVD 2. The ServerView Suite DVD 2 is part of the
ServerView Suite supplied with every server.
If you no longer have the ServerView Suite DVDs, you can obtain the
relevant current versions using the order number U15000-C289 (the
order number for the Japanese market: please refer to the configurator
of the server http://jp.fujitsu.com/platform/server/primergy/system/).
The PDF files of the manuals can also be downloaded free of charge
from the Internet. The overview page showing the online documentation
available on the Internet can be found using the URL (for EMEA market):
http://manuals.ts.fujitsu.com. The PRIMERGY server documentation can
be accessed using the Industry standard servers navigation option.
For the Japanese market:
Please refer to the following URL for the latest product manuals:
http://jp.fujitsu.com/platform/server/primergy/manual/
Before using the product, please check for additional information that
may be available under the following URL:
http://jp.fujitsu.com/platform/server/primergy/products/note/
Further sources of information:
– ServerView Suite Glossary on the ServerView Suite DVD 2
– Manual for the monitor
– Documentation for the boards and drives
– Operating system documentation
– Information files in your operating system

14 Operating Manual TX300 S7 / RX350 S7
Introduction
1.3 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items.
"Quotation marks" indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
VCAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.

TX300 S7 / RX350 S7 Operating Manual 15
2 Functional overview
This section provides information on the features and technical data of the
PRIMERGY TX300 S7⁄RX350 S7 server. For information on key
characteristics and layout of the system board, see the "PRIMERGY Server
TX300 S7⁄RX350 S7 Server Upgrade and Maintenance Manual".
2.1 Features
Customer Self Service (CSS)
The PRIMERGY Customer Self Service (CSS) concept enables you to identify
and replace the affected component yourself in the case of certain error
scenarios.
In the CSS concept, you can replace the following components yourself in the
event of an error:
– Hot-plug hard disk drives
– Hot-plug power supply units
– Memory modules
– System fans
– Expansion cards
For information on replacing these components, see the "PRIMERGY
TX300 S7⁄RX350 S7 Server Upgrade and Maintenance Manual".
CSS indicators on the control panel and on the back of the PRIMERGY server
provide you with information if a CSS event arises.
You can also fit your server with a ServerView Local Service Panel, which
enables you to identify the type of component affected by the error directly on
the server.
In addition, CSS errors are displayed in the ServerView Operations Manager,
the server management software from Fujitsu.
In the event of errors, the ServerView Operations Manager refers you directly
to the affected component and its order information in the Illustrated Spares
catalog of the server in question. (This feature is not available for the Japanese
market.)

16 Operating Manual TX300 S7 / RX350 S7
Functional overview
IFurther information on the CSS concept is provided in the "PRIMERGY
ServerView Suite Local Service Concept - LSC" manual on the
ServerView Suite DVD 2.
For the latest information on optional products provided for the
TX300 S7⁄RX350 S7 see the configurator of the server:
http://ts.fujitsu.com/products/standard_servers/index.html
(for the EMEA market)
http://jp.fujitsu.com/platform/server/primergy/system/
(for the Japanese market)
System board
The features of the system board are described in the "D2949 BIOS Setup
Utility for PRIMERGY TX300 S7⁄RX350 S7 Reference Manual" for the
firmware.
Trusted Platform Module (TPM)
A Trusted Platform Module (TPM) for safer storage of keys can be implemented
as an option. This module enables programs from third party manufacturers to
store key information (e.g. drive encryption using Windows Bitlocker Drive
Encryption).
The TPM is activated via the BIOS system (for more information, refer to the
“D2949 BIOS Setup Utility for TX300 S7⁄RX350 S7 Reference Manual").
VCAUTION!
– When using the TPM, note the program descriptions provided by the
third party manufacturers.
– You must also create a backup of the TPM content. To do this, follow
the third party manufacturer's instructions. Without this backup, if the
TPM or the system board is faulty you will not be able to access your
data.
– If a failure occurs, please inform your service about the TPM
activation before it takes any action, and be prepared to provide them
with your backup copies of the TPM content.

TX300 S7 / RX350 S7 Operating Manual 17
Functional overview
Hard disk drives
The server is shipped with one of the following drive cages:
– For up to eight 3.5-inch SAS/SATA HDD:
Up to eight SAS/SATA HDD modules can be used in the drive cage. Each
HDD module can accommodate a SAS/SATA HDD with a maximum height
of 1 inch. The module is connected to the SAS/SATA backplane wirelessly.
This allows HDD/SSD modules to be plugged in and pulled out easily.
Optionally, you can also install a hard disk expansion box (Multibay 2, see
also section "Accessible drives / components" on page 19) (with up to four
3.5-inch SAS/SATA HDD modules). The HDD in this expansion box are
controlled by a SAS expansion card or by a second 8-Port RAID Controller.
– For up to sixteen 2.5-inch SAS/SATA HDD/SSD:
Up to sixteen SAS/SATA HDD/SSD modules can be used in the drive cage.
Each HDD/SSD module can accommodate an SAS/SATA HDD/SSD with a
2.5-inch format. The module is connected to the SAS/SATA backplane
wirelessly. This allows HDD/SSD modules to be plugged in or pulled out
easily.
Optionally, you can also install a hard disk expansion box (with up to eight
2.5-inch SAS/SATA HDD/SSD modules). An additional SAS controller must
be installed in order to control the hard disk drives in this expansion box. The
HDD in this expansion box are controlled by a SAS expandsion card or by a
second 8-Port RAID Controller.
IHybrid configurations of SAS and SATA HDD/SSD modules are not
supported.
Onboard SAS/SATA controller
A SAS/SATA controller is integrated on the system board; up to four SAS or
SATA hard disk drives can be connected to the controller. The LSI Embedded
MegaRAID software (Software RAID) supports RAID levels 0, 1 and 10. The
SAS functionallity needs to be enabled separately by using a ROM1 SCU Key.
For more information on configuring the controller, see section "Configuring the
onboard SAS/SATA controller" on page 78.

18 Operating Manual TX300 S7 / RX350 S7
Functional overview
SAS/SATA RAID controller
The server is available with the following SAS/SATA RAID controllers for
operating the internal SAS/SATA hard disk drives:
– Modular RAID 0/1 controller with "MegaRAID functionality"
(SAS MegaRAID) for SAS1.0 and SAS2.0
RAID levels 0, 1,10 and 1E are supported for internal hard disk drive
configurations.
– Modular RAID 5/6 controller with "MegaRAID functionality"
(SAS MegaRAID) for SAS1.0 and SAS2.0
RAID levels 0, 1, 10, 1E, 5, 50, 6 and 60 are supported for internal hard disk
drive configurations. As an option, a battery backup unit (BBU) or a flash
backup unit (FBU) can save the memory content even if the power fails.
Cache memory size of 512 Mbyte or 1 Gbyte is available.
IFor more information on configuring the controller, see section
"Configuring the SAS/SATA RAID controller" on page 79.
Further information on SAS/SATA RAID controllers is provided in the
"Modular RAID Controller Installation Guide" (on ServerView Suite
DVD 2 under Industry Standard Servers - Expansion Cards - Storage Adapters
- LSI SAS / SCSI RAID Controllers).
Further information on other SAS/SATA RAID controllers (e.g. for
operating external SAS/SATA hard disk drives or tape drives) is available
on ServerView Suite DVD 2 under Industry Standard Servers - Expansion
Cards - Storage Adapters - LSI SAS / SCSI RAID Controllers.

TX300 S7 / RX350 S7 Operating Manual 19
Functional overview
Accessible drives / components
The server has three 5.25-inch bays.You can use these bays as follows:
– You can equip the individual bays with DVD drives or magnetic tape drives.
–Multibay 1: Assembly kit DVD (slimline) + LSD
The Multibay 1 has bays for a slimline DVD drive and the ServerView Local
Service Display (LSD).
The Multibay 1 occupies one accessible bay.
–Multibay 2: Assembly kit DVD (slimline) + LSP/LSD + 2x 3,5” SAS / SATA
HDDs
The Multibay 2 has bays for a slimline DVD drive, the ServerView Local
Service Panel / ServerView Local Service Display and for two additional 3.5-
inch hard disk drives.
The Multibay 2 occupies two accessible bays.
–Multibay 3: Assembly kit DVD (slimline) + 4x 3,5” SAS / SATA HDDs
The Multibay 3 has bays for a slimline DVD drive, and for four additional 3.5-
inch hard disk drives.
The Multibay 3 occupies three accessible bays.
–SAS expansion box SFF HDD: 8x 2,5” SAS / SATA HDDs
The SAS expansion box includes up to 8 bays for the 2,5” SAS / SATA
HDDs.
The SAS expansion box occupies two accessible drives.
Power supply
In its basic configuration level the server has a hot-plug power supply unit
(450 W or 800 W) that adjusts automatically to any mains voltage in the range
100 V - 240 V.
As an option, up to four PSUs of the same type can be configured to create a
redundant power supply. A mix of 450 W and 800 W PSUs is not allowed. If one
power supply unit is defective, the other(s) then guarantee(s) unimpaired
operation. Each hot-plug power supply unit can be replaced during operation
(see the "PRIMERGY TX300 S7⁄RX350 S7 Server Upgrade and Maintenance
Manual").

20 Operating Manual TX300 S7 / RX350 S7
Functional overview
High level of availability and data security
When memory data is accessed, 1-bit errors are identified in the main memory
and automatically corrected with the error correcting code (ECC) method. The
patented memory scrubbing function regularly starts up the EDC mechanism,
ensuring continuous data integrity.
The memory modules used support SDDC technology (Chipkill™), which
further increases the effectiveness of memory error monitoring and correction.
Support is likewise provided for hot-spare memory technology, in which a
memory bank is used like a replacement bank. If a memory module fails, the
bank with the defective memory is automatically deactivated and the
replacement bank is activated (provided it has been configured for appropriately
in the BIOS). The deactivated memory bank is no longer used and the faulty
memory module can be replaced at the next opportunity. In order to be able to
use the hot-spare memory function, all occupied memory banks should be
equipped with identical memory modules.
Memory modules can be protected against failure by mirroring (Memory
Mirroring). Memory Mirroring is roughly comparable to RAID level 1 for hard
disk arrays. The basic configuration requires two identical memory modules in
two different banks.
ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in
the event of an error and automatically "hides" the defective system
components.
The PDA (Prefailure Detection and Analysis) technology from Fujitsu analyzes
and monitors all components that are critical for system reliability.
The SAS/SATA RAID controller supports different RAID levels and increase the
availability and data security of the system.