Fujitsu SRS-1050 User manual

ISDN
Digital Set User's Guide
SRS-1050
National ISDN
Delivering on the promise of ISDN Fujitsu
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Fujitsu SRS-1050 (
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(Fujitsu SRS-1050
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Fujitsu Network Communications, Inc.
4403 Bland Road, Somerset Park
Raleigh, NC 27609
U.S.A.
Part Number P-UG-105V-N
Revision 1.4
Copyright 1993 Fujitsu Network Communications, Inc. All rights
reserved. Printed in the United States of America.
This publication may be replaced by a revised edition. To find out if a
revision exists, or to order copies of publications, write to Fujitsu Network
Communications, Inc. 4403 Bland Road, Somerset Park, Raleigh, NC
27609, or call 1-800-228-ISDN. Please direct all communications to Fujitsu
Network Communications, Inc.
No part of this publication may be reproduced or translated, stored in a
database or retrieval system, or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise, without
the prior written permission of Fujitsu Network Communications, Inc.
The information contained inthis document is subject to change without
notice.
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Warning:
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference with
radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference with radio or television reception, which can be
determined by unplugging the equipment to turn it off, the user is
encouraged to try to correct the interference by one of the following
measures:
•Reorient or relocate the receiving antenna of the affected
receiver.
•Increase the separation between the equipment and the
affected receiver.
•Connect the equipment to an outlet on a circuit different from
the one to which the affected receiver is connected.
•Consult a dealer or experienced radio or television technician
for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
Cable Notice: The use of standard shielded cables to connect external
data devices is required to ensure compliance with FCC Part 15 Rules for
Class B devices.
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FCC Notice
This equipment complies with Part 68 of the FCC Rules. The FCC Part 68
Label is located on the bottom of the enclosure. This label contains the
FCC Registration Number for this equipment. If requested, the FCC
Registration Number and the following information must be provided to
your telephone company.
If this telephone equipment causes harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuous of service may be required. But, if advance notice is not
practical, the telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the proper functioning of your
equipment. If changes are made, you will be notified in advance to order
to make necessary modifications to maintain uninterrupted service.
This equipment may not be used on coin service provided by the
telephone company. Connection to party lines is subject to state tariffs.
Repairs to this equipment can only be made by the manufacturer or its
authorized agents. If this equipment is causing harm to the telephone
network, the telephone company may request that it be unplugged from
the modular outlet until the problem has been corrected. To obtain repair
service or warranty information, contact:
Technical Assistance Center
Fujitsu Network Communications, Inc.
4403 Bland Road, Somerset Park
Raleigh, NC 27609
Phone: [phone] or 800-228-4736
FCC Warning
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this
equipment.
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Preface
This guide provides descriptions and procedures for using Fujitsu's
Digital Set Feature Phone, called the SRS-1050, when it is attached to a
switch supporting National ISDN.
This guide is for anyone interested in using the SRS-1050 to gain the
benefits of the combined voice and data network capabilities of ISDN
technology.
Read the sections that follow for information on:
•Using this guide efficiently
•Special features of your ISDN telephone
•Background on ISDN technology
For assistance ordering ISDN service from your local service provider,
see Appendix A.
HOW TO USE THIS GUIDE
This section can help you make the most efficient use of this guide. The
section describes the overall organization, aids to finding information,
and conventions.
Organization
This guide is organized in the following chapters:
Chapter 1 has illustrations to introduce the physical layout of
the SRS-1050. It also describes the features and
functions of its components.
Chapter 2 describes use of the basic voice services, such as
placing and receiving calls and using the
speaker/microphone (handsfree mode).
Chapter 3 explains how to set up SRS-1050 features such as
one-touch buttons, unanswered call logging, and the
calendar/clock.
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Chapter 4 explains how to use the data terminal adapter to
place or receive data calls.
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Conventions and Layout
In procedures, the required actions are noted, with the buttons you press
in capital letters, such as HOLD or REDIAL.
Other important words, such as messages that appear on the display, also
appear in CAPITAL LETTERS.
Menus or screen displays appear as text in boxes.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
..
12:55PM SAT May 10
Actions that pertain to only a specific phone system have the following
symbols inserted. These symbols appear in the section heading when the
information applies entirely to that system, or they appear adjacent to a
command where only a specific action applies to that system.
(5ESS...............................Required for Lucent Systems.
(DMS-100.........................Required for Nortel Systems.
(EWSD.............................Required for Siemens Systems.
Note: 5ESS, DMS-100, and EWSD are registered trademarks of
Lucent, Nortel, and Siemens Telecom Networks
respectively.
Helpful Tips About Your SRS-1050
Because ISDN technology is new, some features of your SRS-1050 may
be unfamiliar.
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Softkeys
The softkeys are the four keys located just below the display. When you
press the KEY MENU button to their right, function labels appear on line
2 of the display.
UNA DATA CLEAR REG
1234
Key Menu
Standard Softkey Layout
(The DATA softkey label appears only if you have the data model.)
Note: Softkey 1 also serves as the ENTER key (for entering information
as indicated in this User Guide).
Softkeys are a way of simplifying the phone and still supporting the
richness of ISDN features. These keys assume different functions
depending on the feature you are using, thus avoiding the need for a
large number of permanent function keys.
You can display the labels at any time without affecting the tasks you are
performing. The labels do not, however, have to be displayed for these
keys to work.
Timeouts
When you are setting up local features as described in Chapter 3, some of
the data entry displays have built-in timers. If you do not enter
information within six seconds, the display reverts to the menu for
selecting the feature you were setting up. You must reselect the feature
and start again.
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Fujitsu SRS-1050 (
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Starting Over
If for any reason you become confused while setting up a local feature in
menu mode, you can always press REG, softkey number 4, to return to the
setup menus and start over.
Phone Operation
The following two features of ISDN phones may be different from what
you are used to:
Dialing 9. When you dial for an outside line (usually by pressing 9), you
do not hear a pause and a second dial tone. You can begin dialing the
telephone number immediately.
Onhook dialing. You can dial a number before you get a dial tone. The
number you dial appears on the display and remains there for three
minutes. When you lift the handset and press an idle Call Appearance
button, or press the SPEAKER button for handsfree mode, the phone
initiates the call automatically.
ISDN CONCEPTS: INTEGRATED VOICE AND DATA
ISDN stands for Integrated Services Digital Network, which provides
many voice and communication features. (The SRS-1050 data features,
available with the optional data terminal adapter, are described in Chapter
4, "Data Operation".)
The basic ISDN service provides two 64,000 bits per second "B" channels
for voice or data communications. Each B-channel can support circuit-
switched or packet-switched data services. There is also one "D"
channel, at 16,000 bits per second, for network signaling and packet-
switched data service. The combination is often referred to as "2B+D", or
the Basic Rate Interface (BRI).
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Voice Features
The voice features of an ISDN telephone have several advantages:
•They allow your telephone tohandle multiple calls simultaneously,
receiving calls while keeping others on hold.
•They also permit a call coming in to a single directory number toring
more than one physical telephone. This feature facilitates call
handling within a group.
•They provide easy-to-use-access to powerful features such as call
conferencing and call transfer, to enhance your productivity.
•They allow the incoming directory number to be displayed if it is
available.
Data Features
The optional data features of the SRS-1050 include the following
capabilities:
•Communication on the D-channel using packet switching with an
asynchronous RS-232 terminal at terminal speeds up to 19,200 bits
per second.
•Communication on the B-channel using circuit switching with an
asynchronous RS-232C terminal at speeds up to 38,400 bits per
second.
In order to do data communications, your phone needs to be equipped
with a data terminal adapter. The supporting network data features must
also be assigned to the line.
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Multipoint configurations
In older ISDN installations, most phone connections are point-to-point.
Each phone in a point-to-point configuration requires a separate line into
your building. However, most service providers now offer multipoint
configurations as a subscription option. In a multipoint configuration, up
to eight devices (digital sets and/or terminal adapters) can be connected
to a single line. For example, your company could connect two digital
sets and two data terminal adapters to a single line. The two digital sets
could each use one B-channel for voice communication, and the data
terminal adapters could use the D-channel for packet-switched data calls.
Multipoint operation goes on behind the scenes. The only time you
would be aware of it is if you get "blocked" from using a line. If more
than two users bid for the two B-channels at the same time, the message
B-CHANNEL BUSY appears. Talk to your System Administrator if you
get this message frequently.
SPID
For your SRS-1050 to work on a multipoint line, it must have a valid
Service Profile Identifier (SPID). The SPID number is usually entered
when the SRS-1050 is installed. So if your digital set already has a SPID
number, you don't have to reenter it. If you do need to enter a SPID
number, you can find out what it should be from your System
Administrator or service provider. For the procedure to enter a service
profile identifier, see Appendix B.
CAUTION: Once the SPID number is entered, don't change it unless
your System Administrator tells you to do so. Your SRS-1050 won't
work without the correct SPID number. If the SPID number is wrong,
the set displays the message SPID NG. (The message is redisplayed a
second time if the data terminal adapter SPID is also invalid.) Enter
the correct SPID number and you'll get the normal dial tone.
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System Administrator
ISDN is very flexible in allowing businesses to customize how it works to
meet their specific needs. This User's Guide refers you to your System
Administrator if a customized option may have been chosen during
installation.
Your System Administrator may be your phone company representative
or a member of your telecommunications department.
Call Appearance Preference
The SRS-1050 allows you to specify which Call Appearance button it
selects when you go offhook (lift the receiver or press SPEAKER). You
have four choices:
•Primary line preference. The SRS-1050 always selects button
number 1, the Call Appearance associated with your primary
directory number.
•No preference. The SRS-1050 does not automatically select any Call
Appearance button when you go offhook. You must press the
button you wish to be connected to either before or after you go
offhook.
•Ringing line preference. The SRS-1050 selects the Call Appearance
button that is ringing with an incoming call. You are immediately
connected to the call.
•Idle preference. The SRS-1050 selects an idle Call Appearance.
For more details about Call Appearance preference, see "Selecting CA
Preference," in Chapter 3.
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TABLE OF CONTENTS
Section Page
Chapter 1
Getting Acquainted With Your DigitalSet......................................1-1
SRS-1050 Components.....................................................................1-3
Switches and Connectors................................................................1-4
MULTIFUNCTION BUTTONS.........................................................1-5
CALL INFORMATION DISPLAYS..................................................1-8
SOFTKEYS AND KEY MENU...........................................................1-8
Chapter 2
INTRODUCTION TO VOICE FEATURES.......................................2-1
PLACING AND RECEIVING CALLS................................................2-1
Handset Calls ....................................................................................2-2
Handsfree Calls .................................................................................2-4
Headset Calls.....................................................................................2-8
FUNCTION BUTTONS.....................................................................2-10
REDIAL...............................................................................................2-11
HOLD...................................................................................................2-12
CONFERENCE....................................................................................2-12
DROP...................................................................................................2-14
TRANSFER (5ESS)...........................................................................2-14
TRANSFER (DMS-100)...................................................................2-15
TRANSFER (EWSD)........................................................................2-16
ONE-TOUCH CALLING...................................................................2-17
UNANSWERED CALL LOGGING (UNA).....................................2-19
Chapter 3
LOCAL FEATURES ............................................................................3-1
MENU MODE OPERATIONS...........................................................3-1
PROGRAMMING A BUTTON FOR
ONE-TOUCH DIALING......................................................................3-3
SETTING THE CALENDAR/CLOCK...............................................3-6
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Section Page
REINITIALIZING THE PHONE.........................................................3-8
UNANSWERED CALL LOGGING (UNA)........................................3-9
Enabling the UNA Feature ..............................................................3-9
UNA on All Call Appearances......................................................3-10
UNA on Selected Call Appearances............................................3-10
Disabling the UNA Feature...........................................................3-11
HANDSFREE, HANDSET, AND HEADSET MODES .................3-11
Switching from Headset Back to Handset Mode.......................3-12
Selecting Handsfree Operation
(using the speaker and microphone)............................................3-12
Switching Back to Handset-only Operation...............................3-13
CHANGING RINGER MODE............................................................3-13
CALL ANNOUNCE INTERCOM.....................................................3-16
Call Announce Intercom on Selected Buttons...........................3-18
Specifying the Directory Number for Intercom..........................3-19
Specifying the Directory Numbers of Call Screeners ................3-19
Announcing a Call by Intercom....................................................3-21
ACTIVATING AND DEACTIVATING THE
MIC-OFF BUTTON...........................................................................3-21
SELECTING CALL APPEARANCE PREFERENCE......................3-22
Chapter 4
DATA OPERATION...........................................................................4-1
DATA Calls -Making.........................................................................4-1
DATA Key............................................................................................4-1
AT Commands......................................................................................4-2
Appendix A ISDN Ordering
Appendix B Installation
Appendix C Testing
Appendix D ISDN Call Identification (ICI) Displays
Appendix E Error Messages
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Fujitsu SRS-1050 (
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Notes
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SRS-1050 (Index
Page 1
SRS-1050 Subject Index
Subject Page
AT Commands............................................................................................4-2
Button Placement.....................................................................................B-21
Calendar/Clock............................................................................................3-6
Call Announce Intercom..........................................................................3-16
Call Appearance Preference....................................................................3-22
Call Identification Displays......................................................................D-1
Call Status Code Table..............................................................................F-7
Conference.................................................................................................2-12
Connection Status Messages –BCS......................................................E-1
Connection Status Messages–DPS......................................................E-4
Connectors ..................................................................................................1-4
DATA Calls –Making...............................................................................4-1
DATA Key..................................................................................................4-1
D-Channel TEI............................................................................................B-4
Directory Number Appearances...............................................................1-6
Downloading Data.....................................................................................B-8
DROP..........................................................................................................2-14
Feature Activators...................................................................................B-21
Function Buttons......................................................................................2-10
Handset calls ...............................................................................................2-2
Handsfree calls............................................................................................2-4
Headset calls ...............................................................................................2-8
HOLD..........................................................................................................2-12
Idle line preference...................................................................................3-23
Information Element Code Table.............................................................F-6
Installation Diagrams ................................................................................B-2
ITU-T Standardized Cause Values..........................................................E-7
Key Attribute Configuration....................................................................B-8
Key Menu....................................................................................................1-8
Key Test Table...........................................................................................C-2
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Index (SRS-1050
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Subject Page
LCD Test.....................................................................................................C-2
LED Test.....................................................................................................C-1
Manual Configuration..............................................................................B-9
Memory Tests............................................................................................C-3
Menu Mode................................................................................................3-1
Menu options –selecting.........................................................................3-2
Message Abbreviation Table...................................................................F-4
Message Logging Codes–interpretation..............................................F-1
Multifunction buttons...............................................................................1-5
National Standardized Cause Values.......................................................E-5
Network connection..................................................................................B-3
Network data..............................................................................................B-7
Network Specific Cause Values................................................................E-6
One-Touch Button –Programming.........................................................3-3
ONE-TOUCH Calling...............................................................................2-17
Package D...................................................................................................A-3
Package E....................................................................................................A-4
Package EZ 1..............................................................................................A-6
Package EZ 1A...........................................................................................A-6
Package G...................................................................................................A-5
Physical Installation..................................................................................B-1
Program and Loop Switch Test...............................................................C-4
Programming and labeling the set.........................................................B-18
REDIAL......................................................................................................2-11
Ringer Mode –changing........................................................................3-13
Ringer Pattern ...........................................................................................3-16
Ringer Tone...............................................................................................3-14
Ringer Volume...........................................................................................3-13
Self-Test Result Code Table....................................................................C-4
Softkeys.......................................................................................................1-8
SPID.............................................................................................................B-4
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SRS-1050 (Index
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Subject Page
Terminal resistors ....................................................................................B-19
Test Mode..................................................................................................C-1
Tone Test....................................................................................................C-2
TRANSFER................................................................................................2-14
Transferring a call.....................................................................................2-15
UNA -Unanswered call logging (set-up)...............................................3-9
Unanswered Call Logging (use).............................................................2-19
Voice Calls -placing and receiving..........................................................2-1
Volume controls ..........................................................................................1-5
Notes
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Index (SRS-1050
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Notes
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