I do not hear the Bass response?
Fit is essential to the successful use of our products. Most often, if you are missing the bass, you do not have
the proper seal. With our custom products we guarantee fit for 30 days from the date of purchase. We’d also
suggest connecting to other devices and audio players to be certain that it is not a problem with the audio
source. If the problem persists please contact FS.
I do not hear the Audio...
Are you plugged into an Audio Source? Have you checked the canal of your Ear Monitors® for wax build up?
If so, be sure to use the provided Loop Cleaning Tool to carefully clean out any debris from the canal of your
Ear Monitors®.
Troubleshooting
- Use the provided Loop Cleaning Tool to carefully clean out any debris from the canal of your Ear
Monitors®. Use a hygienic, non-alcohol, spray on a cloth to wipe clean & dry the surface of your earpieces.
Never breathe or blow into your Ear Monitors®.
- To protect your Ear Monitors® when not in use, always store in their case. Avoid exposure to extreme tem-
peratures, direct sunlight, moisture, sand or dust.
- Do not use your Ear Monitors® if you suspect any type of ear infection or inflammation. Do not share your
custom monitors with anyone else or use someone else’s custom monitors.
Care & Maintenance
