Gaggia ANIMA PRESTIGE User manual

ENGLISH
ESPAÑOL
PORTUGUÊS
Sup 037RG
GAGGIA ANIMA PRESTIGE /CLASS
Operating instructions
Instrucciones de uso
Instruções de utilização

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ESPRESSO CAPPUCCINO
ESPRESSO LUNGO LATTE MACCHIATO
AROMA STRENGTH MENU
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Table of Contents
Overview of the machine.......................................................................................................4
Introduction ...........................................................................................................................4
Control panel and display......................................................................................................5
Buttons for quickly preparation of beverages........................................................................................................5
Navigation buttons.......................................................................................................................................................... 5
AROMA STRENGTH button ........................................................................................................................................... 5
MENU button .................................................................................................................................................................... 6
First installation......................................................................................................................6
Measuring the water hardness..............................................................................................8
"INTENZA+" Water Filter ........................................................................................................9
“INTENZA+”Water Filter Installation.......................................................................................................................... 9
Replacing the “INTENZA+”Water Filter...................................................................................................................10
Types of beverage ................................................................................................................10
Types of beverages ........................................................................................................................................................10
Coee Preparation ...............................................................................................................11
Coee Preparation Using Coee Beans..................................................................................................................11
Coee Preparation Using Pre-Ground Coee ......................................................................................................11
Preparation of Coee and Milk-based and Frothed Milk-based Beverages....................12
Filling the Milk Carafe....................................................................................................................................................12
Inserting the Milk Carafe..............................................................................................................................................13
Removing the Milk Carafe ...........................................................................................................................................13
Dispensing Milk-based Beverages............................................................................................................................13
Special Beverages and Hot Water........................................................................................14
How to Select Special Beverages..............................................................................................................................14
Dispensing Hot Water ...................................................................................................................................................14
Beverage Customization......................................................................................................15
Adjusting Coee and Milk Amount..........................................................................................................................15
Adjusting the Aroma Strength of Coee ...............................................................................................................15
Adjusting Grinding Settings.......................................................................................................................................16
Cleaning and Maintenance..................................................................................................16
Cleaning table .................................................................................................................................................................16
Brew Group Cleaning ...........................................................................................................18
Brew Group Cleaning under Running Water........................................................................................................18
Cleaning of the Brew Group Using Tablets for Removal of Fat Coee Residues......................................18
Reinserting the Brew Group .......................................................................................................................................19
Lubrication........................................................................................................................................................................20
Cleaning the Milk Carafe ....................................................................................................21
Quick Clean of the Carafe ............................................................................................................................................21
Thorough Cleaning of the Milk Carafe....................................................................................................................21
Weekly Cleaning of the Milk Carafe .........................................................................................................................22
Monthly Cleaning of the Milk Carafe.......................................................................................................................23
Limescale Removal Operation.............................................................................................24
What to do in case of Interruption of the Limescale Removal.......................................................................25
Warning Icons and Error Codes ...........................................................................................26
Meaning of the Warning Icons...................................................................................................................................26
Meaning of the Error Codes........................................................................................................................................27
Troubleshooting...................................................................................................................28
Technical specications .......................................................................................................31

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Overview of the machine
1User interface 22 Aroma-preserving cap
2ESPRESSO button 23 Coee bean hopper
3ESPRESSO LUNGO button 24 Brew group
4AROMA STRENGTH button (aroma intensity) 25 Maintenance door interior
5Standby button 26 Coee outlet duct
6MENU button 27 Coee residues tray
7LATTE MACCHIATO button 28 Coee grounds drawer
8CAPPUCCINO button 29 Drip tray grill
9Protection cover 30 Hot water dispensing spout
10 Adjustable coee dispensing spout 31 Opening for the hot water dispensing spout
11 Water tank lid 32 Water tank
12 Coee bean hopper lid 33 Milk container
13 Pre-ground coee container lid 34 Milk dispensing unit
14 Main power button 35 Milk dispensing unit lid
15 Power cord socket 36 Milk dispensing spout
16 Maintenance door 37 “INTENZA+”lter
17 Full drip tray indicator 38 Water hardness tester
18 Drip tray 39 Tube of lubricant
19 Drip tray release buttons 40 Cleaning brush
20 Power cord 41 Measuring scoop
21 Knob for choosing the grinding
Introduction
Congratulations on your purchase of a Gaggia fully automatic coee ma-
chine!
In this user manual you will nd all the information needed for installing,
using, cleaning and descaling your machine. Before using your machine for
the rst time, please read carefully the safety manual provided separately and
store it for future use.

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Control panel and display
This espresso coee machine features an intuitive display for easy use. For a
quick overview of the buttons, please read the following sections.
Buttons for quickly preparation of beverages
Press the beverage buttons only once (ESPRESSO, ESPRESSO LUNGO, CAP-
PUCCINO and LATTE MACCHIATO) to quickly make one of the predened
beverages.
- Ensure that the carafe is in position and ready to use when you select the
CAPPUCCINO or LATTE MACCHIATO options.
- To stop the dispensing before the machine has nished dispensing the
amount of preset coee or milk, simply press the OK button.
- After the preparation of a milk-based beverage, the display will request
you whether you wish to perform a quick clean of the carafe.
Navigation buttons
Some of the buttons for quick preparation of beverages feature a du-
al-function. Namely, they can also be used to navigate the menu:
ESPRESSO ESPRESSO button = ESC
button: press this button
to return to the main
menu.
CAPPUCCINO CAPPUCCINO button = UP
button: press this button
to scroll upwards in the
display menu.
AROMA STRENGTH AROMA STRENGTH button
= OK button: press this
button to select, conrm or
stop a function.
MENU MENU button = DOWN
button: press this button
to scroll downwards in the
display menu.
AROMA STRENGTH button
Use the AROMA STRENGTH button to regulate the intensity of the coee
aroma (see“Regulating the Coee Aroma Intensity”) or to prepare a coee
using ground coee (see“Preparing Pre-ground Coee”).

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First installation
Note: This machine has been tested with coee. Although properly cleaned,
it may show residues of said substance. In any case, we can guarantee that
the machine is brand new.
Remove the machine from the packaging.
For best use, we recommend to:
- choose a safe and level surface, where there will be no danger of over-
turning the machine or being injured;
- choose a location that is suciently well-lit, clean and near an easily
reachable socket;
- allow for a minimum distance from the machine sides as shown in the
gure.
Remove the water tank, rinse it and ll it with running water up to the MAX
level. Make sure that the water tank is fully inserted into the compartment.
MENU button
Use the MENU button to prepare other beverages, such as hot water or
frothed milk. You can also use the MENU button to modify the following
settings:
- Coee temperature;
- Stand-by time: this is the period of time after which the machine enters
stand-by mode;
- Display contrast;
- Water hardness: this adjusts the machine settings depending on the
water strength in your area;
- To enable the "INTENZA+" lter;
- To start removal of limescale.
15 cm
15 cm
15 cm
15 cm
15 cm

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Lift the coee bean hopper lid and the aroma-preserving cap.
Pour the coee beans and reposition both the lid and the cap.
Insert the plug into the socket the back of the machine and the other end of
the power cord into a wall socket with suitable power voltage.
Switch the main power button to "I".
Place a container under the coee dispensing spout and under the water
dispensing spout.
The standby button will blink. Press the button to switch on the machine.
Press the OK button to start the circuit priming.
The machine indicates to install the water dispensing spout.
Press the OK button to conrm.
ESPRESSO
CAPPUCCINO
ESPRESSO LUNG O
LATTE MACCHIATO
AROMA STRENGT H
MENU
ESPRESSO
CAPPUCCINO
ESPRESSO LUNG O
LATTE MACCHIATO
AROMA STRENGT H
MENU

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The machine will start dispensing hot water.
The bar under the icon shows the operation progress. When the operation is
complete, the machine stops dispensing automatically and starts warming
up.
Measuring the water hardness
Use the supplied stripe for measuring the water hardness.
1 Immerse the stripe provided into running water for 1 second.
2 Remove the stripe from water and wait for 1 minute.
3 Count the number of small squares which have turned red and compare
the result to the following table.
Number of red small
squares
Value to set Water hardness INTENZA+
1 very soft water A
2 soft water A
3 hard water B
4 very hard water C
4 Press the MENU and the OK buttons, select the menu and scroll until
selecting the water hardness. Select the preferred water hardness setting
and press the OK button in order to conrm.

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“INTENZA+”Water Filter Installation
Remove the small white lter from the water tank and store it in a dry place.
Immerse the "INTENZA+" water lter vertically in cold water (with the open-
ing positioned upwards) and gently press its sides to let the air bubbles out.
"INTENZA+" Water Filter
We recommend that you install the“INTENZA+”water lter as this prevents
limescale build-up in your machine and preserves a more intense aroma of
your coee.
The“INTENZA+”water lter can be purchased separately.
Water is a crucial part of every coee, so it is very important to always have it
professionally ltered. Using the“INTENZA+”water lter will prevent mineral
deposits from building up and improve your water quality.
Set the “INTENZA+” water lter according to the measurements performed
(see“Measuring the water hardness”) and indicated on the base of the lter:
A = soft water – equals 1 or 2 small squares
B = hard water (standard) – equals 3 small squares
C = very hard water – equals 4 small squares
Insert the“INTENZA +”water lter in the empty water tank and push it down
to the lowest point.
Fill the water tank with running water and put it back into the machine.
Dispense all the water in the water tank by using the hot water function (see
the“Dispensing Hot Water” chapter).
Then, ll the tank again.
1 Press the MENU and the OK buttons to conrm. Scroll until selecting the
water lter. Press the OK button.
2 Select ON, then press OK and nally exit from the menu.

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Replacing the“INTENZA+”Water Filter
When the“INTENZA+”water lter needs to be replaced, the lter icon is
displayed.
Replace the water lter by scrolling the menu until selecting the water lter
as described in the “INTENZA+ Filter Installation”chapter.
Select RESET and conrm with the OK button.
The machine is now programmed to manage a new“INTENZA+” water lter.
Types of beverage
Types of beverages
Name of the beverage Description Selection mode
Espresso Coee with dense crema served
in a small cup.
Button for quick preparation of
beverages on the control panel.
Espresso lungo Longer espresso with dense
crema served in a middle cup.
Button for quick preparation of
beverages on the control panel.
Cappuccino 1/3 espresso, 1/3 hot milk and
1/3 milk froth served in a big
cup.
Button for quick preparation of
beverages on the control panel.
Latte Macchiato Long dose of hot milk froth with
a dose of espresso served in a
tumbler.
Button for quick preparation of
beverages on the control panel.
Frothed milk Hot milk froth. MENU/DRINKS
Hot water MENU/DRINKS

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Coee Preparation
Coee Preparation Using Coee Beans
Warning: use coee beans only for espresso preparation. Do not use ground
coee, unroasted coee, freeze-dried coee or instant coee in the coee
bean hopper, as they may damage the machine.
Note: using the aroma-preserving cap keeps the beans fresh.
1 Place 1 or 2 cups under the coee dispensing spout by manually lifting or
lowering the coee dispensing spout to adjust its height depending on
the size of the cups.
2 To prepare a coee, press the espresso or the long espresso button.
Coee dispensing stops automatically when the set level is reached; howev-
er, it is possible to stop it earlier by pressing the OK button.
Note: to prepare two cups of espresso or long espresso, press the button of
the preferred beverage twice. The machine performs two consecutive grind-
ing cycles automatically.
Coee Preparation Using Pre-Ground Coee
To prepare coee using pre-ground coee, use the measuring scoop provid-
ed to insert the correct dose in the pre-ground coee compartment.
1 Lift the pre-ground coee compartment lid.
2 Add a measuring scoop of pre-ground coee in its compartment and
close the lid.
Warning: do not insert substances other than pre-ground coee in the pre-
ground coee compartment, as they may damage the machine.
3 Place a cup under the dispensing coee spout.
4 Press the AROMA STRENGTH button and select the pre-ground coee
function.

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5 Press the button of the preferred beverage and the machine will start
dispensing automatically.
Note: with pre-ground coee, it is possible to prepare just one cup of coee
at a time.
Preparation of Coee and Milk-based and Frothed Milk-based
Beverages
Warning: before selecting a coee and milk-based or a frothed milk-based
beverage, ensure the milk carafe is installed and the milk dispensing spout
is open. If the milk carafe is not correctly installed, the milk dispensing spout
may spray steam or hot milk.
Filling the Milk Carafe
Before using the milk carafe, clean it thoroughly as described in the
“Cleaning and Maintenance”chapter.
The milk carafe can be lled before or during use.
1 Lift the lid of the milk dispensing unit.
2 Pour the milk into the milk carafe: the milk level must be between the
minimum (MIN) and the maximum (MAX) level indicators shown on the
carafe. Put the lid back on.

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Inserting the Milk Carafe
If installed, remove the water dispensing spout:
1 Press the two side buttons to unlock the dispensing spout and lift it
slightly.
2 Pull the water dispensing spout to remove it.
3 Slightly tilt the milk carafe. Insert it all the way into the guides of the
machine.
4 Push the carafe downwards while rotating it at the same time until it is
locked onto the drip tray.
Do not force the carafe while inserting it.
Dispensing Milk-based Beverages
1 Pull out the milk dispensing spout to the right up to the icon.
Note: if the carafe dispensing spout has not been pulled all the way out, milk
may not be properly frothed.
2 Place a cup under the open milk dispensing spout.
3 Choose your milk-based beverage.
- Press the CAPPUCCINO or the LATTE MACCHIATO buttons just once
to prepare immediately one of these two milk-based beverages.
- Press the MENU button, select DRINKS, conrm with OK, scroll until
selecting MILK FROTH and press the OK button again in order to
dispense frothed milk.
The machine will remind you to install the milk carafe and open the milk
dispensing spout.
Removing the Milk Carafe
Rotate the carafe upwards until it is naturally released from the insert in the
drip tray. Then, remove the carafe.

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3 The machine pours in the cup or in the tumbler a preset amount of milk
froth rst and then a preset amount of coee.
Note: press the OK button to interrupt milk or coee dispensing.
4 After the preparation of coee and milk-based beverages, the display re-
quests you whether you wish to perform a quick clean of the milk carafe.
This operation can be enabled within 10 seconds (see“Quick Clean of the
Carafe”). This operation can be performed with the carafe containing milk.
It is recommended to perform the quick clean at least once a day. Press
the OK button to conrm or the ESC button to perform the quick clean
later.
Special Beverages and Hot Water
How to Select Special Beverages
1 Press the MENU button and select DRINKS.
2 Press the OK button to conrm.
3 Scroll through the menu and select the preferred beverage.
Dispensing Hot Water
Warning: when the preparation of hot water starts, the hot water dispens-
ing spout may spray steam and hot water. Before removing the hot water
dispensing spout, wait until the end of the preparation.
1 Insert the hot water dispensing spout.
2 Press the MENU button, select DRINKS, conrm and scroll through the
menu to select “HOT WATER”.
Warning: select HOT WATER in the menu just when the hot water dispens-
ing spout is installed.
3 Press the OK button to conrm. The display reminds you to insert the hot
water dispensing spout: press the OK button to conrm. The machine will
start dispensing hot water.
4 To stop hot water dispensing, press the OK button.

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Beverage Customization
Adjusting Coee and Milk Amount
It is possible to adjust the amount of the beverage to your taste and the size
of the cups.
1 To adjust the amount of espresso, hold the ESPRESSO button until the
display shows the MEMO icon.
The machine enters the programming stage and starts preparing the select-
ed beverage.
2 When the cup contains the desired amount of espresso, press the OK
button.
The tick on the display indicates that at every pressing the machine will pre-
pare the set amount of espresso.
Note: to set the amount of ESPRESSO LUNGO, CAPPUCCINO and LATTE
MACCHIATO, follow the same operation: hold the button which corresponds
to the selected beverage and press the OK button when the cup contains the
desired amount. To adjust the amount of the coee and milk-based bever-
ages, insert the milk carafe and save the amount of milk rst and then the
amount of coee.
Adjusting the Aroma Strength of Coee
To modify the aroma strength of coee, press the AROMA STRENGTH
button. Every time you press the AROMA STRENGTH button, the aroma
strength changes of one degree. The display shows the selected strength
which will be saved by preparing a cup of coee.
1 Very mild
2 Mild
3 Normal
4 Strong
5 Very strong
Note: you can also use the AROMA STRENGTH button to prepare coee
with pre-ground coee.
1
2
3
4
5

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Adjusting Grinding Settings
You can adjust the grinding settings using the knob for choosing the grind-
ing in the coee bean hopper. For every selected setting, the ceramic coee
grinder guarantees a perfect and even grinding for the preparation of every
cup of coee. The aroma is preserved and every cup ensures a perfect avour.
Note: you can adjust the grinding settings only when the machine grinds the
coee beans.
Warning: do not rotate the knob for choosing the grinding more than one
level at a time, so as to avoid to damage the coee grinder.
1 Place a cup under the coee dispensing spout.
2 Open the coee bean hopper lid and lift the aroma-preserving cap.
3 Press the ESPRESSO button.
4 When the coee grinder starts working, press the knob for choosing the
grinding and rotate it leftwards or rightwards. You can choose 5 dierent
grinding settings. The lower the setting, the stronger the aroma of the
coee.
Cleaning and Maintenance
Regular cleaning and maintenance keep the machine in perfect conditions
and ensure a perfect coee avour, a constant coee ux and an excellent
milk froth. Refer to the following table to know when and how to clean the
removable parts of the machine. For more detailed information, please read
the relevant chapters.
Cleaning table
Part description When to clean How to clean
Brew group. Weekly. Remove the brew group and wash it under
running water.
Depending to the type of use. Lubricate the brew group.
Monthly. Clean the brew group using the tablet for
removal of fat coee residues.

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Part description When to clean How to clean
Milk carafe. After every use. After preparing a milk-based beverage, start
the QUICK CLEAN operation according to indi-
cations of the machine.
Daily. Clean the milk carafe thoroughly.
Weekly. Disassemble the milk carafe and clean all its
parts under running water.
Monthly. For this cleaning cycle, use a product for the
cleaning of milk circuits.
Full Drip tray. When the red indicator emerg-
es from the drip tray grate.
Empty the drip tray and clean it under run-
ning water.
Coee grounds
drawer.
At machine’s request. Empty the coee grounds drawer and wash
it under running water. Ensure the machine is
switched on while you empty and clean the
coee grounds drawer.
Water tank. Weekly. Wash it under running water.
Pre-ground coee
compartment/coee
outlet duct.
Weekly. Clean the upper part using the handle of a
spoon, as shown below.

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Brew Group Cleaning
Warning: do not wash the brew group in the dishwasher and do not use
washing-up liquids, since they may cause the malfunctioning of the brew
group and alter the coee avour.
Brew Group Cleaning under Running Water
1 Switch o the machine and unplug it.
2 Remove the drip tray and the coee grounds drawer.
3 Open the maintenance door.
4 Press the PUSH lever (1) and pull the handle of the brew group to remove
it from the machine (2).
5 Rinse the coee grounds drawer thoroughly using lukewarm water. Wash
the upper lter thoroughly.
6 Let the brew group dry in the air.
Note: do not dry the brew group with clothes in order to avoid the build-up
of bres in the interior.
Cleaning of the Brew Group Using Tablets for Removal of Fat Coee Resi-
dues
Warning: use Gaggia tablets for the removal of fat coee residues, since they
do not perform a descaling action.
1 Place a container under the coee dispensing spout.
2 Press the AROMA STRENGTH button and select pre-ground coee.
3 Insert a tablet for the removal of fat coee residues in the compartment
of pre-ground coee.
4 Press the ESPRESSO LUNGO button. The machine dispenses water from
the coee dispensing spout.
5 When the progress bar is halfway, switch the main power button on the
back of the machine to“0”.
6 Let the solution for the removal of fat coee residues act for about 15
minutes.
2
1

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Reinserting the Brew Group
1 Before reinserting the brew group into the machine, ensure the two
yellow reference indicators on the side coincide. If this is not the case,
perform the following step:
7 Switch the main power button to“1”. Press the Stand-by button.
8 Wait for the machine to perform an automatic rinse cycle.
9 Perform the“Brew Group Cleaning under Running Water” operation.
10 Remove the drip tray and the coee grounds drawer. Empty them and
insert them in the machine again.
11 Press the AROMA STRENGTH button and select pre-ground coee.
12 Press the ESPRESSO LUNGO button. The machine dispenses water from
the coee dispensing spout.
13 Repeat steps 11 and 12 twice. Throw away dispensed water.
Ensure that the lever is in contact with the brew group base.
2 Ensure that the yellow locking hook of the brew group is in the right
position.
To correctly position the hook, push it upwards to the highest position.

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Lubrication
In order to ensure perfect performances of the machine, it is necessary to
Lubricate the brew group. Refer to the following table for the frequency of
lubrication.
Frequency of use Number of daily prepared beverages Frequency of lubrication
Low 1-5 Every 4 months
Regular 6-10 Every 2 months
High >10 Every month
1 Switch o the appliance and unplug it.
2 Remove the brew group and rinse it using lukewarm water (see“Brew
Group Cleaning under Running Water”).
3 Spread a thin layer of lubricant around the inserting pin in the lower part
of the brew group.
4 Spread a thin layer of lubricant onto the guides on both sides (see the
gure).
5 Reinsert the brew group (see“Reinserting the Brew Group”).
You can use the tube of lubricant many times.
If the hook is still in a lower position, this means that it has not been correctly
positioned.
3 Slide the brew group along the side guides into the machine until it locks
in the right position with a click.
Warning: do not press the PUSH lever.
4 Close the maintenance door.