Gallagher C500300 Quick start guide

Gallagher
SMB Kit
Installation Note
Gallagher SMB Kit: C500300
Edition 5.2 | December 2023

Introduction
Thank you for choosing Gallagher.
The Gallagher SMB security solution has been designed to meet the security needs for small
to medium businesses. It is a fully integrated cloud-based security system the offers intruder
alarm, access control, and user management all within one mobile app.
Kit contents
Check the cabinet contains the following items:
• 1 x SMB Controller (C500100)
• 1 x HBUS 8In Board (C300680)
• 1 x HBUS 8In 4Out Board (C300684)
• 1 x SMB Fire Relay & Fuse Board (C500993)
• 1 x Power Supply 3.5 A (C200340)
• 1 x I/O Board Mounting Plate (C200001)
• 1 x Metal Mounting Plate with ducting
• 1 x Door earth wire
• 1 x Wiring loom and associated internal cable assembly
• 2 x Cabinet keys
• 32 x 4k7 ohm resistors
• 4 x Screws (for fixing the cabinet to the mounting surface)
• 1 x White sticker (for rear optical tamper)
Note: The 7 Ah 12 V standby batteries and IEC power lead are not provided.
Additional items are:
• SMB Readers (C500430, C500431, C500480, C500481, C500490, C500491)
• SMB Permaconn PM54 Kit (NZ C500609, AU C500610)
• SMB Dual Cabinet with 8 A power supply (C200105)
• HBUS 8In Board (C300680)
• HBUS 8In 4Out Board (C300684)
• 1 x HBUS 16In 16Out Board (C300688)
• 1 x HBUS 8 Port Hub (C300698)

What's connected?
The hardware within the kit is pre-wired to support the site's default software configuration.
Battery Low
Mains Fail
IN 1
IN 2
IN 3
IN 4
B
A
GND
VIN
IN 5
IN 6
IN 7
IN 8
OUT 1 OUT 2
OUT 3 OUT 4
VIN
GND
A
B
IN 8
IN 7
IN 6
IN 5
IN 4
IN 3
IN 2
IN 1
+
-
+
-
B
A
+
-
B
A
Controller
HBUS
8In Board
LAN
HBUS
8In 4Out
Board
Mains IEC
power cord
Earth
Power
Supply
3.5 A
Reader
Fuse & Fire
Relay Board
+
-
+
-
+
-
+
-
+
-
DC IN
-+
FT
+-
Earth
Battery
(not supplied)
Battery
(not supplied)
Permaconn
PM54
Power In

Installation
The installation of this kit must be carried out by a Gallagher Install Partner. Complete the
instructions in this document to install the kit.
ATTENTION: This equipment contains components that can be damaged by electrostatic
discharge. Ensure both you and the equipment are earthed before beginning any servicing.
1. Install the cabinet
The cabinet is a secure metal enclosure containing the electrical equipment. The cabinet
provides installation space for two 7 Ah 12 V batteries.
Before you begin
• Location
Choose an installation location for the cabinet. The cabinet should be installed in a cool,
dry, and secured location such as a server room. The location must provide environmental
and extreme temperature protection, AC mains power availability, and building cable
availability for the external connections. Ensure the cabinet is accessible to the site’s
wired network.
• Dimensions
Height: 500 mm (19.7"). Width: 400 mm (15.7"). Depth: 150 mm (5.9").
• Earthing
The cabinet has an earth wire connected to the cabinet door and power supply unit.
If the wire is disconnected during installation, please ensure it is reconnected.
• Tamper detection
The controller's front optical detector uses the reflective sticker (pre-installed on the
inside of the cabinet door) to detect a change in light when the cabinet door is opened.
The controller's rear optical detector uses the light pipe in the back face of the cabinet,
and a rear tamper sticker on the wall to detect a change in light when the cabinet is
removed from the wall.

• Knockouts
The knockouts in the side panels of the cabinet can be drilled out (or 'cut out').
Each knockout has a 'dimple' in the centre to aid alignment of a drill or other cutting tool.
The knockouts are designed for use with a maximum conduit size of 25 mm (1") and for
use with PVC conduit terminators and appropriate cable glands.
Each knockout has a
centre marking hole
32
To p
Bottom
Procedure
1. Remove the gear plate from the cabinet by unscrewing the four bolts and lifting it out.
2. Identify and create the knockouts needed for the external cables. Alternatively, drill out
any additional holes needed for cable or conduit access.
3. Mark the position of the four mounting holes and rear tamper detector on the mounting
surface.
4. Fix the rear tamper sticker to the mounting surface. The sticker must align with the light
pipe located in the back of the cabinet.
5. Secure the cabinet to the wall, using a minimum of four suitable fixing anchors.
The cabinet must be tight and flush against the wall. This ensures the distance between
the rear tamper sticker and the controller's rear tamper detector is kept to a minimum.
6. Install the gear plate within the cabinet.
7. If using the Permaconn PM54, refer to the Permaconn Install Note for installation details.

2. Install readers
The default configuration provides allocation for one reader. It is recommended at least
one reader be configured to a site. This allows a user to arm or disarm locally using their
smartphone, in the event that the site losses internet connectivity. The smartphone uses
Bluetooth to communicate with the reader.
Doors can be configured without a reader, if required.
The HBUS communications protocol allows a single reader to communicate over a distance
of up to 500 m (1640 ft) from the controller, when using data only in a single CAT5E cable.
Cabling should be a minimum size of 0.2 mm2(24 AWG).
Connect the reader tail to the building cable. All cabling between HBUS devices should use
‘daisy chain’ wiring. This allows you to have multiple devices on the same cabling run. The end
devices on the HBUS run must be terminated. To terminate a reader, connect the orange wire
to the green wire.
Should you require multiple doors, the HBUS 8 Port Hub (C300698) can be utilized. This hub
supports the star wiring of eight HBUS devices to the hub's eight ports. Note that you will still
need to provide power to the door.
A
B
-
+
Controller
HBUS A
HBUS B
Negative
Positive
HBUS Termination
Not used
Not used
Green
Brown
Black
Red
Orange
White
Blue
Reader tail Building
cable
RS485
2
The reader is designed to be mounted on any solid flat surface. However, installation on metal
surfaces, particularly those with a large surface area will reduce read range. The extent to
which the range is reduced will depend upon the type of metal surface.
The recommended mounting height for the reader is 1.1 m (3.6 ft) from the floor level to the
centre of the reader. However, this may vary in some countries, and you should check local
regulations for variations to this height. If using conduit, the reader can be mounted on a
mounting block (C300951).

Bezel
Building cable
No. 6 pan head screw
No. 6 pan head screw
Building cable
Facia
Reader tail
Connection
Fit screw to secure facia to bezel

3. Connect inputs and outputs
Two I/O boards are installed in the cabinet; the 8In Board, and the 8In 4Out Board.
The boards provide connection for a total of 16 inputs and 4 outputs. Two of the 16 inputs
are used for monitoring mains power failure and battery low. The remaining 14 inputs can be
used to connect sensors.
The HBUS 16In 16Out Board can be utilized with the SMB Kit to expand the solution.
Balanced inputs
Cabling should be a minimum size of 24 AWG (0.2 mm2) for all balanced inputs.
For tamper detection, the balanced inputs require resistors to be connected as close as
possible to the device being monitored. When the monitored device incorporates a normally-
closed tamper switch, it can be wired in series with resistor R1.
R1 4k7
GND
Input
Plug
5 Vdc
4k7
R2 4k7
Alarm
Sensor
Detection DeviceGallagher 8In 4Out Board
Condition Resistance Voltage at 'X'
Short circuit tamper 0 0 V
Normal 1 (4k7) 2.5 V
Alarm 2 (4k7 + 4k7 = 9k4) 3.3 V
Open circuit tamper 0 (no resistance) 5 V
All devices connected to a single I/O board must share the same physical resistor value,
(i.e. individual devices cannot have different resistors, unless assigned to different boards).
You can change the resistance value for an I/O board within the SMB Configuration App.
Additional boards can be added to the system.
Power can be drawn from the Fuse & Fire Relay Board. This board provides power distribution
and enables a fire panel to control power to a site’s doors. The board can be used to control
power to sensors and sirens, whilst maintaining circuit protection.

Output relays
Relays are provided as ‘dry’ contacts or ‘electromagnetically switched’ contacts. Each relay is
rated 3 A at 24 Vdc for a resistive load, or 1 A at 24 Vdc for an inductive load.
The relay is controlled by the assigned output in the SMB Configuration App. To utilize the
relay, terminate the positive constant supply to the common termination of the relay and
nominate either Normally Open (N/O) or Normally Closed (N/C) termination to operate the
external device. Refer to the image below.
COM
Gallagher Fuse Board
Gallagher 8In 4Out Board
Output 1
NO NC -+
1 core cable

4. Connect power to the controller
The power supply comes pre-installed in the cabinet. It can power the electrical hardware and
charge up to two 7 Ah 12 V batteries. It provides a battery charging current of 3.5 A.
The power supply provides two alarm outputs for monitoring battery low voltage and mains
failure alarms. Both the alarm outputs have on-board 4k7 EOL resistors fitted as standard.
Note: Do not apply voltage directly to the Battery Low or Mains Failure outputs, as this will
damage the monitoring circuitry, rendering the power supply unusable.
1. Connect the earth wire from the power supply to the cabinet door.
2. Using the battery lead provided, connect one or two 7 Ah 12 V batteries to the power
supply. The batteries must be connected in parallel. The red wire connects to the red/
positive battery terminal. The black wire connects to the black/negative battery terminal.
The batteries are not provided. The batteries are used as standby batteries, should the
mains power supply fail.
3. Connect an IEC power lead from the mains wall socket to the power supply unit. The IEC
power lead is not provided with the kit.
4. Ensure all equipment operates correctly, both with mains power ON/batteries ON, and
with mains power OFF/batteries ON.
Calculating battery life
The cabinet supports up to two 7 Ah 12 V batteries. To know how long your batteries will
support your cabinet, calculate the following:
(combined battery capacity*) ÷ (total current draw in amps**) = (battery life in hours)
*To find the combined battery capacity, add the Ah values of all your batteries.
**To find the total current draw, add the current draw of the individual units in your cabinet.
Refer to the end of this installation note and separate hardware installation notes for current
draw values.
Battery Low alarm
The Battery Low system alarm will be triggered when the battery charge falls below 10.8 V.
If no battery is connected the Battery Low alarm will not activate. This output is connected to
Input 15 in the default configuration.

Mains Failure alarm
The Mains Failure system alarm will be triggered when the mains voltage falls below
approximately 90 V or when the mains voltage rises above approximately 250 V. This output
is connected to Input 16 in the default configuration.

5. Connect the controller to the cloud
The controller connects to the site's wired network. If the site's network is unreliable, the
Permaconn PM54 can be used to provide 4G connection to the cloud or connection to the
site's Wi-Fi.
1. Power on the controller.
2. Connect an Ethernet cable from the site's network to the controller's Ethernet port. If
using the Permaconn PM54, refer to the Permaconn Install Note for installation and
activation details.
Does the site's network use a proxy server to access the internet?
If no, continue to step 4.
If yes, you will need to supply the proxy server's hostname, port, and logon credentials
to the controller. Refer to the topic "7. Controller web browser configuration" later in this
document, to access the proxy settings.
3. Log into the SMB Configuration App and assign the controller to a site. If you have no
login details, please contact Gallagher Technical Support. Note: The SMB Configuration
App is a web-based portal and does not require you to download an app from the iOS or
Google Play Store.
Refer to the topic "6. Assign the controller to a site" later in this document.
4. Once assigned to a site, the controller will come online and connect to the cloud. An IP
address is automatically assigned to the controller via DHCP. There is no MAC address or
IP addressing required.
The controller will download the latest firmware and its default configuration from the
cloud. The download will take approximately 5 minutes. It may take longer if the download
occurs over cellular. The controller will restart after download. Configuration changes
should not be published to the controller at this time.
If the controller doesn't come online, check the site has an internet connection. Plug your
laptop into the network and test the connection. Ensure the following ports are open on the
site's network for the controller:
Port Protocol Details
67 UDP DHCP to internal router
53 UDP DNS to internal router
123 UDP NTP to time.google.com
443 TCP SMB Cloud HTTPS

6. Assign the controller to a site
1. Log into the SMB Configuration App.
Note: Login details can be requested from Gallagher Technical Support.
2. Has the site been created?
If no, continue to step 3.
If yes, go to step 6.
3. Select the +ADD NEW SITE located at the top of the screen.
The 'New Site' lightbox displays.
4. Enter a name for the site and complete all fields.
The key account holder will be the first person from your customer’s site to download the
Gallagher SMB App. The Key Account holder performs a similar role to a facility manager
and is the person who will invite other users, to the site.
Select the Site uses tags checkbox if the site will be issuing key tags to users. Selecting
this checkbox will enable tag assigning functionality within the Gallagher SMB App.
Note: If using tags, cards, or user codes to arm & disarm an area, change the Locally
disarm area to Single Factor within the Area lightbox.
5. Select the Save button.
The site is created, and the default configuration is displayed.
6. Navigate to the site, click the Scan controller QR code button, scan the QR code printed
on the controller, then click the ASSIGN CONTROLLER button. If using a laptop, take a
photo of the QR code using your phone and present it to the laptop.
ASSIGN CONTROLLER
Scan controller QR code
Controller ID
Note: If you're unable to scan the controller's QR code, you can enter the controller's ID in
the Controller ID field, then click the ASSIGN CONTROLLER button. The controller's ID is
printed on the controller, below the QR code.
The controller will download the latest firmware and it's default configuration from the
cloud. If the message Cannot assign controller displays, it has already been assigned to a
site.

7. Controller web browser configuration
The Controller’s cloud configuration web pages allow configuration of specific Controller
settings, including the Controller’s date/time and NTP server if needed.
To connect to the Controller’s cloud configuration web pages, there are two methods:
Method Procedure
Navigate to the
Controller's IP
address
1. Find the IP address that has been assigned to the Controller by the local
DHCP server.
2. Set DIP switch 1 to ON.
3. Connect a laptop/PC to the same network as the Controller.
4. Using a web browser, go to the Controller’s cloud configuration web page,
replacing<ip_address> with the assigned IP address for the Controller:
http://<ip_address>/cloud/
The Sign In dialog displays.
5. Enter cloud for the username, then GGLcloud for the password and press
Enter.
The Gallagher Cloud Controller Configuration web page displays.
6. Select the required link to configure the Controller as needed.
7. When finished, set DIP switch 1 to OFF.
Reset the
Controller's IP
address, then
navigate to it
If you cannot find the Controller's DHCP IP address, the Controller can use
the default IP address bypowering it on with DIP switches 1, 2, and 3 ON.
The Controller then uses the following default addresses:
• Controller IP: 192.168.1.199
• Gateway:     192.168.1.198
• Subnet:      255.255.255.0
1. Connect the Controller to your PC via the Controller's Ethernet port.
2. Set DIP switches 1, 2 and 3 to ON.
3. Power cycle the Controller.
4. Using a web browser from a PC on the same subnet as the Controller,
enter the default IP address of the Controller as follows:
http://192.168.1.199/cloud/
The Sign In dialog displays.
5. Enter cloud for the username, then GGLcloud for the password and press
Enter.
The Gallagher Cloud Controller Configuration web page displays.
6. Select the required link to configure the Controller as needed.
7. When finished, set DIP switches 1, 2 and 3 to OFF.

8. Configure the site
Configure the site using the SMB Configuration App. Configure Areas, Inputs, Outputs,
Doors, then click PUBLISH to download the configuration changes to the controller.
For configuration instructions, refer to the Help Centre for Installers.
9. Test the site
Test Mode allows technicians to install, configure, and test an SMB site without alarming
others by setting off sirens or other devices activated in response to an alarm. Test mode
also prevents Site Managers, guards, and monitoring services from responding to alarms
generated while the system is being tested.
1. Click Enable Test Mode from the Site Actions
2. Test Mode can only be enabled for a period – set the time for Test Mode to expire
3. If Guarding or Monitoring is enabled, a warning will display advising the Technician to
inform the Monitoring station or Guarding company.
4. Test buttons will appear next to the Outputs. Alarm Relays are bypassed, Technicians can
‘chirp’ test outputs from this screen.
5. Click the Test button next to each Output
6. Once testing is complete click Disable Test Mode to disable it immediately, or it will
automatically disable at the set expiry time.
Note: Once a site is activated, Test mode can only be entered when Installer Mode is enabled.
10. Initialise tampers
The front optical tamper detector will sense when the cabinet door has been opened. The rear
optical tamper detector will sense when the cabinet is removed from its mounting surface.
When you have finished wiring the devices and no longer need to access the cabinet:
1. Close and lock the cabinet door using the key provided.
2. Within the SMB Configuration App, click the controller at the top of the hardware tree.
3. Within the site's controller lightbox, select Restart.

Disclaimer: Please note that information contained in this document is intended for general information only. While every effort has been taken to ensure accuracy at the date
of the document, there may be errors or inaccuracies and specific details may be subject to change without notice. Copyright © Gallagher Group Ltd.
11. Activate the site
When the site is activated, it will become operational and billing will commence. A site can be
activated as soon as the system is operational, allowing the Key Account Holder to start using
the system before you have fully completed the installation.
Select Activate Site. This will send an 'Account Activation' email to the Key Account Holder.
The Key Account Holder will need to follow the instructions in the email to download the
Gallagher SMB App and accept their credentials.
Note: If you are unable to onboard the Key Account Holder, ensure they have a PIN or pattern
set on their phone.
The site has now been handed over to the customer. The SMB Configuration App changes to
‘read-only’ for the site. If you need to make additional configuration changes, the customer
must enable Installer Mode within the Settings of the SMB App.
Controller Run LED flash patterns
Flash Pattern Meaning
Short flash Long
flash (1 s cycle)
100 ms on, 250 ms off
400 ms on, 250 ms off
Boot code monitor running, network
unplugged
Half flash 450 ms on, 50 ms off (2Hz flash) Controller resetting
Fast 130 ms on, 130 ms off (4Hz flash) Initialising
1 flash 500 ms on, 500 ms off (1Hz flash) Normal running
2 flashes 2 flashes - pause (each flash is 50 ms
on, 400 ms off, 1.2 s pause)
Controller is operating, connected to
the cloud but has no configuration
3 flashes 3 flashes - pause (each flash is 50 ms
on, 400 ms off, 1.2 s pause)
Controller has a valid set of keys but
has not connected to the cloud
4 flashes 4 flashes - pause (each flash is 50 ms
on, 400 ms off, 1.2 s pause)
No private keys or certificate loaded,
so will be unable to authenticate with
the cloud. Contact Gallagher Technical
Support.
5 flashes 5 flashes - pause (each flash is 50 ms
on, 400 ms off, 1.2 s pause)
Controller has a connection to the
cloud but either the cloud has failed
to authenticate the controller, or the
controller has failed to authenticate
the cloud. Contact Gallagher Technical
Support.
6 flashes 6 flashes - pause (each flash is 50 ms
on, 400 ms off, 1.2 s pause)
Controller does not have runnable
firmware. Contact Gallagher Technical
Support.

Technical specifications
Power supply Value
Input voltage 90 - 250 V AC
Output voltage Primary 13.8 V
Output current 3.5 A
Power rating 51.38 W
Battery low and mains failure outputs Normal state 2.5 V
Alarm state 3 V
Temperature range -10 °C to 50 °C (14 °F to 122 °F)
Controller Value
Voltage 9 Vdc - 16 Vdc
Current without devices connected 110 mA
Maximum current per RS485 port 750 mA
Temperature range -10 °C to 70 °C (14 °F to 158 °F)
Humidity 0 - 95% non-condensing
10/100BaseT Ethernet port 1 x 10 Mbs/100 Mbs
I/O boards Value
8In Board operating current 50 mA DC (all inputs terminated with 4k7 resistors)
8In Board power rating 0.68 W
8In 4Out Board operating current 45 mA DC (relays OFF)
200 mA DC (relays ON)
8In 4 Out Board power rating 0.61 W (relays OFF)
2.72 W (relays ON)
Fuse Onboard 1 A resettable polyfuse
Reader Value
Voltage 9 Vdc - 16 Vdc
Current Idle1Maximum2
T11 at 9 Vdc 106 mA 176 mA
T11 at 13.6 Vdc 80 mA 142 mA
T15 at 9 Vdc 110 mA 168 mA
T15 at 13.6 Vdc 81 mA 136 mA
T30 at 9 Vdc 130 mA 241 mA
T30 at 13.6 Vdc 87 mA 160 mA

Temperature range -35 °C to +70 °C
Direct sunlight may increase the internal reader
temperature above the ambient temperature level
Humidity 0 - 95% non-condensing
Environmental protection IP683
Impact rating IK073
Unit dimensions T11 Reader:
Height 115 mm (4.5 inches)
Width 70 mm (2.8 inches)
Depth 12 mm (0.5 inches)
T15 Reader:
Height 139 mm (5.47 inches)
Width 44 mm (1.73 inches)
Depth 23 mm (0.9 inches)
T30 Keypad Reader:
Height 118.0mm (4.65 in)
Width 86.0 mm (3.39 in)
Depth 26.7 mm (1.05 in)
Maximum number of access controlled
doors on one SMB controller
10
Standards and compliance FCC, RCM, CE, RoHS
1 The reader is idle
2 Maximum reader current during credential read
3 Environmental protection and impact ratings are independently verified