GARDINER TECHNOLOGY GARDTEC User manual

Gardtec
Speech Dialler
UG4100 Rev1.0
GARDINER TECHNOLOGY
The Gardtec
Speech Dialler
Step by Step
User Guide
Intelligent Security & Fire Ltd.

Introduction
The Gardiner Technology Speech Dialler is intended for use as an automatic
message dialler.The primary use for the dialler is for connection to a security alarm
system although the unit is flexible enough to have many other uses where the need
for automated messages exists.The end user has several programmable options
that allow the following.
To turn the unit On or Off.
To program, delete or change any of the four possible telephone numbers.
To program, delete or change the eleven second common message.
To program, delete or change any of the three short (alarm) messages.
To change the user access code.
To program the number of dial attempts.
To program the call acknowledge feature.
The unit is compatible with all makes of alarm control equipment and is capable of
up to three different alarm messages if the control equipment has sufficient outputs
available. Once triggered the dialler will call the first telephone number, followed by
calls to the other numbers if the call is not answered.When the call is answered the
common message will be played followed by one of the three alarm messages
corresponding to the input triggered. If call acknowledge is turned off the dialler will
not make any other calls after passing its message.
If call acknowledge is turned on an acknowledge signal must be given by the call
recipient (DTMF type telephone required) in order to prevent the unit calling other
telephone numbers that may have been programmed.
The unit has a Non Volatile Memory (NVM) all settings and messages will be
retained in the event of a complete power loss
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Turning the unit On or Off
During normal use the display will show or
If the unit is Off no calls will be made if the unit is triggered.
The method shown below will toggle the unit between On or Off
Note: The factory default User Code is 5678.
If the oF display is flashing the unit needs to be programmed with at least one
telephone number and a common message.
Aborting Calls
Calls from the dialler may be aborted if the unit has been triggered by accident.
To Abort a Call
Provided the unit has not started to play the message
the display will show.
If this display does not show either.
a) The unit was not triggered.
or
b) The unit had already started to play the message.
If so the display will show.
If the unit has already passed the message please refer to the next section and
check the Last Call Log.
For three seconds
As the Code
is entered
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Viewing Last Call Log
With the display showing. or
Press
The display will show the speech message that was last sent and then the
telephone number that it was sent to. For example.
Speech message 1 was sent
to
Telephone number 2
The display will then return to its original state.
If you are viewing the Last Call Log because the unit was triggered by accident you
should call the message recipient and inform them of the false call.
If the display shows.
Your previous call was aborted.
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Error Messages
Shown below is a list of possible error messages that the Speech Dialler is capable
of displaying to the end user.
Message Cause Action
A bad Checksum error No Action the unit will reboot.
. If display does not clear call
installer.
Phase Lock Loop error. No Action the unit will reboot.
If display does not clear call
installer.
No Lock error. No Action the unit will reboot.
If display does not clear call
installer.
Last call was aborted. No Action this message will
only be seen when viewing
the Last Call Log.
Call Aborted. The current call was aborted
before the message was
passed.
Telephone Line fault. Correct any problems with
telephone line. Display will
return to normal when no fault
is present.
Fail to Speak. The unit failed to pass
message. May be due to line
fault as unit was passing
message.To clear display
enter user code or force
successful communication.
Alarm. Call aborted after Check Last Call Log and
message had started to contact message recipient.
play
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Message Cause Action
Low Power The voltage to the unit has
fallen below 9.5V. Call
installer.
Guardian (Call Recipient) Instructions
A Guardian is a person who will receive an alarm call from the dialler.You must
make sure that all Guardians are aware that they may receive a call from your
system and agree what action that they should take in the event of them receiving
an alarm notification.
In the case of intruder or PA alarms the Guardian should take adequate steps
to ensure his/her own safety as the intruder may still be on the premises.
Direct calls to UK emergency services are not allowed (please check for other
countries) and the facility of programming their number has been blocked.
If you have programmed the Acknowledgement feature to On please inform the
Guardians you have done so. With this feature the Guardian MUST have a DTMF
(Tone type) telephone.This may be determined by lifting the handset of their
telephone and pressing a key, if a tone is heard the telephone is DTMF, if a clicking
sound is heard it is not.
On receiving a call from the Speech Dialler.
1) When the call is answered a series of ‘Granny Tones’ (single blips) will be
heard for two seconds.
2) The Speech Dialler will then pass its Common Message (usually address)
followed by the Short Message (usually type of alarm).
3) If Call Acknowledge is off, the Speech Dialler will shut down and the
Guardian should then take the agreed action.
Or
4) If Call Acknowledge is On the Speech Dialler will give a tone after the
message has been passed, the Guardian should acknowledge this tone by
pressing the # key on the telephone for at least one second.The tone will be
repeated, enter the # key again.The Speech Dialler will now shut down if the
acknowledge tone was given or will go on to dial the other Guardians if it was
not.
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Speech Dialler Settings
The factory default settings are shown below. Please enter the settings that you
have programmed in to the area provided.
Option Default Setting Your Setting
Telephone No.1 Unprogrammed
Telephone No.2 Unprogrammed
Telephone No.3 Unprogrammed
Telephone No.4 Unprogrammed
Common Message Unprogrammed
Short Message 1 Unprogrammed
Short Message 2 Unprogrammed
Short Message 3 Unprogrammed
User Code 5678
Call Acknowledge 1
Guardian List
Guardian Associated With Contact Telephone No.
Guardian 1 Tel No.1
Guardian 2 Tel No.2
Guardian 3 Tel No.3
Guardian 4 Tel No.4
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Programming the User Options
Programming Telephone Numbers
Up to four Guardian (recipient) telephone numbers may be programmed
1)
2)
3)
4) If you wish to delete the existing number press
Then return to step 2.
or
To program/re-program the number press
5) *Enter the Guardians Tel No. followed by
(max 16 digits)
6) This will return you to step 2.You may then
program/re-program other telephone numbers or press
twice to exit programming mode.
*
At any point whilst entering the telephone number you may press
This will return you to step 2 without updating the number.
Note: The unit MUST have at least one telephone number
programmed otherwise the display will flash showing.
Note: Mobile telephone numbers may also be used.
Enter what Tel No.
you wish to program
(1 to 4) Display will be flashing
Display will be flashing
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ViewingTelephone Numbers (already programmed)
1)
2)
3) Display will scroll the number programmed.
and then return to step 2.
Press twice to exit programming
mode.
Enter what Tel No.
you wish to view
(1 to 4)
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Programming Messages
The Speech Dialler may store up to 4 messages, these are.
Common Message Up to 11 seconds. Usually the address of the protected
premises
Short Message 1 Up to 3 seconds. Alarm Message for trigger 1
Short Message 2 Up to 3 seconds. Alarm Message for trigger 2
Short Message 3 Up to 3 seconds. Alarm Message for trigger 3
Each of the Short Messages correspond to a trigger input on the control equipment,
for example Short Message 1 would correspond to trigger 1.
When the Dialler is triggered from say trigger 1 it would dial the Guardian and then
pass the Common Message followed by Short Message 1 or if it was triggered from
trigger 2 it would dial the Guardian and then pass the Common Message followed
by Short Message 2.
To program/re-program/delete the messages.
1)
2)
3)
Choose 9 for Common Message
Choose 1 for Short Message 1
Choose 2 for Short Message 2
Choose 3 for Short Message 3
Enter what Message
you wish to program
from the list below Display will be flashing
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4) If you wish to delete the existing message press
Then return to step 2.
or
To program/re-program the message press
5) You should now speak your message into the
unit at a distance of approximately six inches
(15cm) away
If your message is shorter than the recording
time allowed you may terminate the recording
by pressing
This will return you to step 2.You may then
program/re-program other telephone numbers or press
twice to exit programming mode.
Note: The unit MUST have at least one Common Message
and one Short Message programmed otherwise the
display will flash showing.
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Listening to Messages (already programmed)
1)
2)
3)
Choose 9 to play Common Message
Choose 1 to play Short Message 1
Choose 2 to play Short Message 2
Choose 3 to play Short Message 3
Or
Choose 5 to play Common Message + Short Message 1
Choose 6 to play Common Message + Short Message 2
Choose 7 to play Common Message + Short Message 3
Press twice to exit programming mode.
Note: If the Message does not exist the display will show.
Enter what Message
you wish to listen to
from the list below Display will be flashing
*Message
will play
Followed by.
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Changing the User Code
1)
2)
3)
4) Enter your new code followed by *
This will return you to step 2
5) Press to exit from programming mode.
*Pressing will return to step 2 without updating the User Code
Display will be flashing
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Programming Call Acknowledge
1)
2)
3)
This is the current setting for Acknowledge available
options are.
0 Off (No acknowledgement required)
1 1 Acknowledgement required
2 2 Acknowledgments required
3 3 Acknowledgments required
4 4 Acknowledgments required
4)
5) Press twice to exit from user programming mode.
Note: After any programming please ensure that
the display shows.
Failure to do so may result in unit failing to dial.
Display will show
for example
Enter number
required
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GARDINER TECHNOLOGY
Supplied By:-
Gardiner Technology Ltd reserve the right to change the specification and
features of their product without prior notification.
©Gardiner Technology 2001
Intelligent Security & Fire Ltd.