Garland XG24-JIB User manual

Part # JIBSM08 Rev.6 (08/04/09) Page 1
GARLAND COMMERCIAL INDUSTRIES, LLC
185 East South Street
Freeland, Pennsylvania 18224
Phone: [phone]
Fax: [phone]
GARLAND COMMERCIAL RANGES, LTD.
1177 Kamato Road, Mississauga, Ontario L4W 1X4
CANADA
Phone: [phone]
Fax: [phone]
Part #JIBSM08 Rev 7 (08/04/09) © 2008 Garland Commercial Industries, LLC
FOR YOUR SAFETY:
DO NOT STORE OR USE GASOLINE
OR OTHER FLAMMABLE VAPORS OR
LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE
WARNING:
IMPROPER INSTALLATION, ADJUSTMENT,
ALTERATION, SERVICE OR MAINTENANCE CAN
CAUSE PROPERTY DAMAGE, INJURY, OR DEATH.
READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR
SERVICING THIS EQUIPMENT
NOTE:
THIS MANUAL PERTAINS TO ALL XPRESS GRILL
MODELS LISTED ABOVE. THE READER/OPERATOR
MUST INTERPRET ITS CONTENTS TO APPLICABLE
NEEDS. HOWEVER, IF THERE IS ANY QUESTION OF
INTERPRETATION OF ANY LITERATURE PERTAINING
TO GARLAND GRILLS, PLEASE CONTACT OUR
CUSTOMER SERVICE DEPARTMENT AT ONE OF THE
PHONE NUMBERS LISTED BELOW.
PLEASE READ ALL SECTIONS OF THIS MANUAL AND
RETAIN FOR FUTURE REFERENCE.
THIS PRODUCT HAS BEEN CERTIFIED AS COMMERCIAL
COOKING EQUIPMENT AND MUST BE INSTALLED BY
PROFESSIONAL PERSONNEL AS SPECIFIED.
CAUTION: THIS EQUIPMENT MUST ONLY BE OPERATED
UNDER AN APPROVED HOOD SYSTEM
IN THE COMMONWEALTH OF MASSACHUSETTS
THIS PRODUCT MUST BE INSTALLED BY A LICENSED
PLUMBER OR GAS FITTER.
For Your Safety:
Post in a prominent location, instructions to be
followed in the event the user smells gas. This
information shall be obtained by consulting your local
gas supplier.
SERVICE MANUAL
JACK IN THE BOX
GAS XPRESS GRILLS,
MODELS XG24-JIB, XG36-JIB
MODEL NUMBERS:
XG24-JIB,XG36-JIB

Part # JIBSM08 Rev 7 (08/04/09)Page 2
TABLE OF CONTENTS
DIMENSIONS AND SPECIFICATIONS,
XG24-JIBMODEL..............................4
DIMENSIONS AND SPECIFICATIONS,
++XG36-JIBMODEL...........................5
PlugConguration.....................................6
INTRODUCTION ..............................7
Warranty ..............................................7
Shipping Damage Claim Procedure. . . . . . . . . . . . . . . . . . . . . 7
SAFETY ......................................7
UNITINSTALLATION ..........................9
RatingPlateLocation ..................................9
GeneralInformation ...................................9
National Codes Requirements: . . . . . . . . . . . . . . . . . . . . . . . . . 9
Gas Connections, and Pipe Sizing: . . . . . . . . . . . . . . . . . . . . . . 9
Appliances Equipped with Casters: . . . . . . . . . . . . . . . . . . . .10
ElectricalConnections:................................10
Accessory Kit – Main Gas Inlet:. . . . . . . . . . . . . . . . . . . . . . . . .10
Accessory Kit – Electrical Supply Lines:. . . . . . . . . . . . . . . . .11
Electrical Connection Terminal Block Connection . . . . . .12
GreaseBucket:........................................12
Ventilation and Clearance:. . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Changing to a dierent type of gas . . . . . . . . . . . . . . . . . . . .12
BurnerAirAdjustment................................13
IgniterAdjustment....................................13
GRILLCONTROLS............................14
MasterPowerSwitch: .................................14
LEDIndicators:........................................14
Display: ..............................................14
ProductButtons(0-9):.................................14
PowerButton: ........................................14
ProgramButton:......................................15
TemperatureButton:..................................15
Up/Down Arrow Buttons; 2 Functions: . . . . . . . . . . . . . . . .15
EnterButton: .........................................15
Cancel/Raise Platen Button, (Green): . . . . . . . . . . . . . . . . . .15
BlackButton: .........................................15
Main Pre-Programed Product Items. . . . . . . . . . . . . . . . . . . .15
PLATENZEROING............................16
OPTIONAL ACCESSORIES. . . . . . . . . . . . . . . . . . . . . 18
RELEASE MATERIAL INSTALLATION . . . . . . . . . . . 19
NORMALOPERATION........................20
Installing Release Material: . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
LightingInstructions: .................................20
ShutDownInstructions...............................20
To Cook in Two-Sided Mode: . . . . . . . . . . . . . . . . . . . . . . . . . .20
To Cook in Flat Grill Mode:. . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
EnterStandbyMode:..................................21
ExitStandbyMode:...................................21
To Display the Current Temperatures: . . . . . . . . . . . . . . . . . .21
To View Settings for a Menu Item:. . . . . . . . . . . . . . . . . . . . . .21
ToCleantheGrill:.....................................21
PLATENSET: ..........................................21
EXTENDEDTIME:......................................22
INSTANTONTIME: ....................................22
STARTDELAY:.........................................22
CLEANING AND MAINTENANCE . . . . . . . . . . . . . . 22
Cleaning During Operation: . . . . . . . . . . . . . . . . . . . . . . . . . . .22
DailyCleaning:........................................22
PROGRAMMING.............................24
Programming Modes/Menu Sequence: . . . . . . . . . . . . . . . .24
Menu Items...
To Change the Cook Time of a Product: . . . . . . . . . . . . . . . .26
To Turn Platen, (2-Sided), Cooking On/O: . . . . . . . . . . . . . 26
To Change Upper Platen Set Temperature: . . . . . . . . . . . . .26
To Change Grill Set Temperature: . . . . . . . . . . . . . . . . . . . . . .26
To Change Product Gap Setting:. . . . . . . . . . . . . . . . . . . . . . . 26
To Change Product Button,“Key”Assignment . . . . . . . . . .27
To Change a Product Name: . . . . . . . . . . . . . . . . . . . . . . . . . . .27
System Info...
To View Recovery Time - Upper Platen:. . . . . . . . . . . . . . . . . 27
To View Recovery Time - Grill:. . . . . . . . . . . . . . . . . . . . . . . . . .27
To View the Garland Part Number: . . . . . . . . . . . . . . . . . . . . .27
To View the Flash Number: . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
To View the Software Number:. . . . . . . . . . . . . . . . . . . . . . . . .28
To View the Download Number: . . . . . . . . . . . . . . . . . . . . . . .28
System Setup
To Change temperature Units, (°F or °C): . . . . . . . . . . . . . . .28
To Change Gap Setting Display Units:. . . . . . . . . . . . . . . . . .28
To Change the Alarm Volume: . . . . . . . . . . . . . . . . . . . . . . . . .29
ToChangetheKeyChirp:..............................29
To Change Probe Calibration - Upper:. . . . . . . . . . . . . . . . . . 29
To Change Probe Calibration - Grill: . . . . . . . . . . . . . . . . . . . .29
ToChangePlatenSet:.................................30
To Change Instant-On Time:. . . . . . . . . . . . . . . . . . . . . . . . . . .30
ToChangeControlType: ..............................30
To Turn Extended Time On/O: . . . . . . . . . . . . . . . . . . . . . . . .30
To Change the Grill Function: . . . . . . . . . . . . . . . . . . . . . . . . . .31
To Change the Start Delay: . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
To Change the Alarm Mode: . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
To Turn Clean Mode On/O: . . . . . . . . . . . . . . . . . . . . . . . . . . .31
To Add a Product Name in Library:. . . . . . . . . . . . . . . . . . . . . 31
To Modify a Product Name in Library: . . . . . . . . . . . . . . . . . .32
Service Mode
ToChangeSCKAddress:...............................32
To Perform Limit Switch Test: . . . . . . . . . . . . . . . . . . . . . . . . . .32

Part # JIBSM08 Rev.6 (08/04/09) Page 3
TABLE OF CONTENTS continued
CALIBRATION................................33
Bi-WeeklyCalibration:.................................33
ProbeLocations:......................................34
TROUBLESHOOTING.........................35
ERROR MESSAGES:
PROBEERROR:........................................35
PLATENDOWNERROR:................................35
PLATENUPERROR:....................................35
HEATINGERROR:......................................35
COMMERROR:........................................35
MOTOROVERCURRENT:...............................35
MOTORERROR:.......................................35
IGNITIONERROR:......................................35
FLASHINGLED(S):.....................................35
TECHNICAL TROUBLESHOOTING . . . . . . . . . . . . . 36
Master Power (ON / OFF) Switch turned ON -
Power light or indicator is not lit . . . . . . . . . . . . . . . . . . . . . . .36
Low Internal Product Temperatures. . . . . . . . . . . . . . . . . . . .36
Controller Displays “Too Hot” . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Controller Displays“FAULTY ELEMENT OR SHORTED
PROBE”-Only 1 or 2 zones LED lights are RED . . . . . . . . . . 38
Controller displays “PROBE ERROR” . . . . . . . . . . . . . . . . . . . . 39
Controller Displays“HEATING ERROR or PROBE
ERRORPLATEN and GRILL LED’s are RED (Both Sides). . . . 40
Inconsistent Or Erratic Internal Product Temperature. . . 40
Controller Display is BLANK, Main Power (ON / OFF)
lightorindicatorisLIT.................................41
Master Power (ON / OFF) Switch turned ON -
Power Light in On - Grill is not heating . . . . . . . . . . . . . . . . .42
Controller Displays“MOTOR OVER CURRENT”-
Platen does not move at all. . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Controller Displays“MOTOR OVER CURRENT”-
Platen stops and moves to lower limit . . . . . . . . . . . . . . . . . 43
Controller Displays“IGNITION FAILURE”-
Noameatall ........................................44
Controller Displays“IGNITION FAILURE”-
Flame does not light at all . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Controller Displays“IGNITION FAILURE”-
Module is sparking, ame comes on and goes out . . . . .45
LINEAR ACTUATOR REPLACEMENT. . . . . . . . . . . . 46
PARTSLIST..................................49
XG24-JIB XPRESS GRILL GAS
XPRESS - GRILL COMPLETE VIEW. . . . . . . . . . . . . . . . . . . . . . .50
XPRESSGRILLACTUATOR..............................52
XPRESSGRILLPLATEN.................................54
XPRESSGRILLBURNER................................56
XPRESS GRILL COMPONENT BRACKET . . . . . . . . . . . . . . . . .58
XPRESSGRILLHEATSINK..............................60
REVISION HISTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
XG36-JIB XPRESS GRILL GAS
GRILL COMPLETE ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . .64
ACTUATORASSEMBLY.................................68
PLATENASSEMBLY....................................70
XPRESSGRILLBURNER................................72
XPRESSGRILLBRACKET...............................74
XPRESSGRILLHEATSINK..............................76
WIRING HARNESS AND DESCRIPTION WHERE USED . . . . 78
ACCESSORIESANDTOOLS.............................79
GASTUBING..........................................80
REVISION HISTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
WIRINGDIAGRAM ...........................82
CONTROLLER MENU ITEMS. . . . . . . . . . . . . . . . . . . 84
TEMPERATURE CONVERSION (F / C) . . . . . . . . . . . 85

Part # JIBSM08 Rev 7 (08/04/09)Page 4
DIMENSIONS AND SPECIFICATIONS, XG24-JIB MODEL
Model
Total
kW
Load
Loading kW Per Phase Nominal Amps Per Line
208/240V 3ph 208V 3-Phase Delta 240V 3-Phase Delta
X-Y X-Z Y-Z X Y Z X Y Z
XG24-JIB 8.66 2.66 3.33 2.66 24.90 22.14 24.90 21.61 19.19 21.61
6’(1.83m) electric cord and plug included in supplied accessory kit: 240V models are supplied with a #4-10AWG
cord with a NEMA 5-30P plug, kit # 4525509. 208V models are supplied with a #4-6AWG cord with a NEMA 15-50P
plug, kit # 4524785.
Clearances Gas Pressure Total Gas Input
Entry Installation Supply (min.) Operating
Crated Uncrated Sides Rear NAT PRO NAT PRO BTU/Hr kW
47-1/2"
(1207mm)
32"
(813mm)
6"
(152mm)
3"
(76mm) 7.0" WC 11.0" WC 3.5" WC 3.5 " WC 66,000 19.4
G
9"
[229mm] TOLERANCE
+/- 1/8" [3mm]
26 3/16"
[665mm]
GRILL
PLATE
HEIGHT
35 5/8"
[905mm]
3/4"
GAS INLET
61 1/4"
[1556mm]
RIGHT SIDE VIEW
34"
[864mm]
MIN 6"
[152mm]
MAX 9"
[229mm]
TOP VIEW
24"
[610mm]
1 3/4"
[44mm]
40"
[1016mm]
35"
[889mm]
TOP HEATER
11 1/2"
[292mm]
GRILL PLATE 24" X 24"
[610mm X 610mm]
FRONT
VIEW
Shipping: Weight 575Lbs/ 234Kg, 45 Cubic Feet
Garland products are not approved or authorized for home or
residential use, but are intended for commercial applications
only. Garland will not provide service, warranty, maintenance
or support of any kind other than in commercial applications
Gas input ratings shown here are for installations up to 2,000
Ft. (610m) above sea level. Specify altitudes over 2,000 Ft.

Part # JIBSM08 Rev.6 (08/04/09) Page 5
DIMENSIONS AND SPECIFICATIONS, XG36-JIB MODEL
Model
Total
kW
Load
Loading kW Per Phase Nominal Amps Per Line
208/240V 3ph 208V 3-Phase Delta 240V 3-Phase Delta
X-Y X-Z Y-Z X Y Z X Y Z
XG36-JIB 12.99 4.00 4.99 4.00 37.43 33.30 37.43 32.43 28.90 32.43
6’(1.83m) electric cord and plug is included in the supplied kit : 208V or 240V models are supplied with a #4-6AWG
cord with a NEMA 15-50P plug, kit #4524785
Clearances Gas Pressure Total Gas Input
Entry Installation Supply (min.) Operating
Crated Uncrated Sides Rear NAT PRO NAT PRO BTU/Hr kW
47-1/2"
(1207mm)
40-3/4"
(1035mm)
6"
(152mm)
3"
(76mm) 7.0" WC 11.0" WC 3.5" WC 3.5" WC 99,000 29.1
G
MIN 6"
[152mm]
MAX 9"
[229mm]
TOP HEATER
11 1/2"
[292mm]
GRILL PLATE 24" X 36"
[610mm X 914mm]
24"
[610mm]
36 1/8"
[918mm]
12 5/8"
[321mm]
34"
[864mm]
46 15/16"
[1191mm]
40"
[1016mm]
1 3/4"
[44mm]
TOP VIEW
FRONT VIEW RIGHT SIDE VIEW
61 1/4"
[1556mm]
3/4"
GAS INLET
35 5/8"
[905mm]
26 3/16"
[665mm]
GRILL
PLATE
HEIGHT
TOLERANCE
+/- 1/8" [3mm]
Shipping: Weight 965Lbs/ 438Kg, 59 Cubic Feet
Garland products are not approved or authorized for
home or residential use, but are intended for commercial
applications only. Garland will not provide service,
warranty, maintenance or support of any kind other than in
commercial applications
Gas input ratings shown here are for installations up to 2,000
Ft. (610m) above sea level. Specify altitudes over 2,000 Ft.

Part # JIBSM08 Rev 7 (08/04/09)Page 6
SPECIFICATIONS continued
Plug Conguration
The grill is supplied with an electrical power supply cord and plug to match the specic voltage as it was constructed. The
following table shows the correct plug conguration to match the model and voltage.
Xpress Grill Cord and Plug Conguration
P/N
(includes electrical
and gas inlet
plumbing)
Plug Type
Cord
Gauge
Supplied
NEMA Plug Model Voltage
(3ph Delta)
Maximum
Current
(Amps)
Minimum
Cord
Gauge
4524785
Z
GND
Y X
4-6AWG 15-50P
XG24-JIB 208 24.90 4-10AWG
XG36-JIB
208 37.43 4-6AWG
240 32.43 4-8AWG
4525509
XGND
Z
Y
4-10AWG 15-30P XG24-JIB 240 21.61 4-10AWG

Part # JIBSM08 Rev.6 (08/04/09) Page 7
SAFETY
Always follow these safety precautions when operating the
Xpress Grill.
• THISGRILLMUST be operated by persons who have
been given adequate training.
• THISEQUIPMENTMUSTONLYBEOPERATEDUNDERAN
APPROVED HOOD SYSTEM.
• DO NOT OPERATE THE GRILL UNLESS IT HAS
BEEN COMMISSIONED (START-UP) BY A FACTORY
AUTHORIZED SERVICE CENTER.
• DONOT operate the grill without reading the operation
manual.
• DO NOT operate the Xpress grill unless it has been
properly installed and grounded.
• DONOT operate the Xpress grill unless all service and
access panels are in place and fastened properly.
The Garland Xpress Grill is a semi-automatic cooking
appliance. The upper platen is lowered automatically,
following the manual, two-handed initiation of the cooking
cycle, and the upper platen is raised automatically upon
completion of the cooking cycle.
INTRODUCTION
The Garland Xpress grill, for Jack in the Box provides
a method for ecient two-sided cooking, while
accommodating a variety of products. The unit will also serve
as a at grill, and meets all of Jack in the Box’s standards for
safety, eciency, and cleanliness.
Warranty
This warranty covers defects in material and workmanship
under normal use providing that:
a) The equipment has not been accidentally or intentionally
damaged, altered or misused.
b) The equipment is properly installed, adjusted, operated
and maintained in accordance with national and local
codes and in accordance with the installation instructions
provided with this product.
c) The warranty serial number axed to the appliance by
Garland has not been defaced, obliterated or removed.
d) An acceptable report for any claim under this warranty is
supplied to Garland.
The equipment warranty coverage remains in force for one
(1) year (parts and labor) from the date the equipment is put
into operation.
The Garland Group agrees to repair or replace, at it’s
option, any part that proves to be defective in material or
workmanship at no charge for the part or normal labor.
We assume no responsibility for installation, adjustments,
diagnosis, or normal maintenance such as: lubrication of
springs or valves. We exclude failures caused by erratic
voltage or gas supplies. We assume no responsibility for
travel costs beyond 100 miles round trip, travel other
than overland, and overtime costs of repair. We exclude
broken glass, paint and porcelain nish, surface rust, gasket
material, ceramic material, light bulbs and fuses from normal
coverage. We exclude damage or dysfunction caused by re,
ood, and like“Acts of God”that are beyond the control of
The Garland Group.
The Garland Group’s liability on a claim of warranty shall
not exceed the price of the material and/or service, which
caused the claim.This warranty is limited and is in lieu of all
other warranties, expressed or implied. The Garland Group,
our employees, or our agents shall not be held liable for any
claims of personal injury or consequential damage or loss.
This warranty gives you specic legal rights, and you may
have other rights which vary from state to state.
Shipping Damage Claim Procedure
Please note that the Garland equipment was carefully
inspected and packed by skilled personnel before leaving
the factory.The transportation company assumes full
responsibility for safe delivery upon acceptance of the
equipment.
What to do if the equipment arrives damaged:
1. File a claim immediately regardless of the extent of
damage.
2. Be sure to note, "visible loss or damage," on the freight
bill or express receipt and have the person making the
delivery sign it.
3. Concealed loss or damage: if damage is unnoticed until
the equipment is unpacked, notify the freight company
immediately, (within 15 days), and le a concealed
damage claim.

Part # JIBSM08 Rev 7 (08/04/09)Page 8
When two sided cooking, the area between the upper platen
and the griddle plate should be regarded as a“danger zone.”
During two sided cooking the operator must not be within
this danger zone. When used as a at grill, then this area is no
longer a danger zone, the platens do not move.
For whatever reason, be it cleaning, maintenance, or normal
operation, any exposed person must use extreme caution if
within this danger zone.
In two side cooking the upper platen remains in the lowered
position by nature of its own weight. It is not locked down. It
can be raised by lifting up on the handle on the front of the
platen, which pivots the platen about it rear mounting point.
The Xpress Grill may during its operation emit airborne noise
equivalent to a continuous A weighted sound pressure level
of 73dB(A).
The Xpress grill must only be used for single and two sided
cooking of foodstus in a Jack in the Box store and must not
be used for any other purpose.
WARNING: To avoid serious personal injury:
• DONOT attempt to repair or replace any part of the
Xpress Grill unless all main power supplies to the grill
have been disconnected.
• USEEXTREMECAUTION in setting up, operating and
cleaning the Xpress Grill to avoid coming in contact
with hot grill surfaces or hot grease. Suitable protective
clothing should be worn to prevent the risk of burns.
• DONOT clean this appliance with a water jet.
• DONOT apply ICE or COLD WATER to a HOT grill surface.
• NOTE all warning labels and markings axed to the grill,
since they call attention to further dangers and necessary
precautions.
HAZARD COMMUNICATION STANDARD, (HCS) - The
procedures in this manual include the use of chemical
products.These chemical products will be printed in bold
face, followed by the abbreviation (HCS) in the text portion
of the procedure. See the Hazard Communication Standard,
(HCS) manual for the appropriate Material Safety Data
Sheet(s), (MSDS).
WARNING: After turning the master power switch to the
START position, the grill will go through initialization. If
the upper platens are in the lowered position they will
return to their raised upper position. This movement takes
approximately 8 seconds.
MAINTENANCE - the platen support arms carriage block
bearing bushings, the platen adjuster nuts, the platen
support (shoulder) bolt and the cam follower should be
checked annually for wear. Should there be any noticeable
play in the bearing bushings and any visible wear on the
platen adjuster nuts, platen support bolts or cam follower,
then they must be replaced.
MAINTENANCE - the audible alarm that sounds on
platen lowering, platen raising and 5 seconds before the
completion of the cooking cycle is to advise the operator
that the platen is about to move. The function of this device
may be tested by pushing the left hand CANCEL button. If
no sound is heard, ensure that the alarm volume is not set to
low in SYSTEM SETUP. If there is still no sound then a service
engineer should be called out to rectify the fault.
SERVICE AND CLEANING - The grill is secured in the grill bay
by the installer using two anchors that lock onto the front
casters. If the grill is to be moved out of the bay for cleaning
or service, remove the anchor from each caster by turning
the knob counterclockwise to loosen the retainer. When the
retainer is free of the caster, lay the assembly aside on the
oor.
After service or cleaning is complete,
return the grill to its position in the bay
and reattach the anchors by placing
the retainer on the caster post and turning
the knob clockwise to tighten.
NOTE: For safety reasons, the grill must be secured in the grill
bay in this manner before operation can resume.
SAFETY continued

Part # JIBSM08 Rev.6 (08/04/09) Page 9
UNIT INSTALLATION
Rating Plate Location
IMPORTANT: Rating plates for this appliance are located in
two places: 1) inside back panel on left side, 2) under front
control panel on center.
General Information
This equipment must be installed by a competent factory
trained, certied, licensed and / or authorized service or
installation person.
WARNING: This appliance must be properly grounded.
Prior to installation, the four casters, supplied loose with the
grill, must be securely located on the underside of the base.
The casters tted with a brake must be located at the front of
the grill.
This appliance should be connected to a potential
equalization system. A labeled equipotential bonding point
is tted to the rear of the grill.
It is recommended that this grill be connected to a residual
current (earth leakage) device with a tripping current not
exceeding 30mA. The leakage current of this grill will not
exceed 5mA.
CAUTION: Prior to installation, check the electrical supply
to ensure input voltage and phase match the equipment
voltage rating and phase. See data plate located rear left side
of grill and lower front panel.
Grill is to be located directly under ventilation system.
Once installed in the grill station underneath the ventilation
system, the platens, in their highest position, must not
interfere with the lower lip of the ventilation system hood.
The raised position of each platen is adjusted by raising
or lowering the upper of the two microswitches, (limit
switches), in the rear of the grill. The lower microswitch
position must not be adjusted.
Grill plate must be level front to back, side to side and
diagonally. This leveling must be done with the unit under
the hood and in it’s normal operational position to prevent
warping of the grill plate.
NOTE: Once the platen elevation is adjusted, set the
mechanical over-run bolts in the rear of the unit to prevent
accidental over-run in the event of failure of the upper
microswitch.
NOTE: Fuses are installed to prevent damage in the event of
failure of the upper microswitch.
Installation shall be made with the gas connector that has
been specied by The Jack in the Box Corporation and is
supplied loose with the grill. The quick disconnect tting and
gas shut o valve must be installed in the direction indicated
on their outer body.
NOTE: When checking gas pressure, be sure that all other
equipment on the same gas line is on.
The appliance and its individual shut-o valve must be
disconnected from the gas supply piping system during any
pressure testing of that system pressures in excess of 1/2
PSIG (3.45kPa, 14”WC).
Adequate clearance must be provided for servicing and
proper operation.
National Codes Requirements:
The type of gas for which the grill is equipped is stamped on
the data plate on the inside rear of the unit and on the lower
front panel. Connect a grill stamped for Natural Gas (High (H)
or Low (L) Caloric Value) only to Natural Gas; connect those
stamped for Propane Gas only to Propane gas.
The installation must conform to the National Fuel Gas Code
ANSI Z223.1-1998 or latest edition, NFPA No. 54 – latest
edition and National Electrical Code ANSI/NFPA 70-1990 or
latest edition and/or local code to assure safe and ecient
operation. In Canada, the installation must comply with CSA
B149.1 and local codes where applicable.
In Canada, electrical connection must comply with
applicable sections of the Canadian Electrical Code, C22.1
- 1990, latest edition,“Safety Standard for Installation,
Part 1”and C22.2- No. O-M 1982 latest edition ,“General
Requirements, Part 2”.
Gas Connections, and Pipe Sizing:
The size of the gas line is very important. If the line is too
small, the gas pressure at the burner manifold will be low.
This will cause slow recovery and delayed ignition. The
incoming gas pressure line should be a minimum of 1-1/2".
All grills require a 3/4" connection.
Before connecting new pipe the pipe must be blown out to
dispose of any foreign particles. These particles will cause
improper operation.
When using thread compound, use small amounts on male
threads only. Use a compound that is not aected by the
chemical action of LP gases. Avoid applying compound
to the rst two threads to prevent clogging of the burner
orices and control valve.
Have the installer check all gas plumbing with a soap
solution for leaks. DO NOT USE matches, candles or other
ignition sources in checking for leaks.

Part # JIBSM08 Rev 7 (08/04/09)Page 10
UNIT INSTALLATION continued
The grill must be disconnected from the gas supply system
when pressure testing of that system at pressures in excess of
1/2 psi (3.45kPa).
Check the data plate to determine the proper type of gas
before connecting the quick disconnect or piping from the
building gas supply.
An incoming gas pressure test nipple is provided on the
incoming gas manifold for pressure checks.
Minimum incoming gas pressure for Natural Gas is 6" W.C.
Maximum incoming gas pressure for Natural Gas is 13" W.C.
Minimum incoming gas pressure for Propane is 10" W.C.
Maximum incoming gas pressure for Propane is 13" W.C.
Burner operating gas pressure can be checked at the outlet
side of the gas valve at the pressure test point.
Burner manifold pressure for Natural Gas must be 3.2" W.C.;
Burner pressure for Propane must be 3.5" W.C.
To adjust the burner pressure, remove the sealing screw
from the pressure test nipple, connect a manometer, remove
the sealing cap on the gas valve regulator, turn on the grill,
adjust the screw in the regulator to give the correct pressure,
turn o the grill, ret the regulator sealing cap, remove the
manometer, replace the seal screw in the test nipple and test
for gas leaks.
Gas pressures should be checked by the local Gas Company
or an authorized service agency only.
Test all piping and connections for gas leaks. A rich soap
solution should be used for this purpose. Never use a ame.
Appliances Equipped with Casters:
1. The installation shall be made with a connector that
complies with the Standard for Connectors for Moveable
Gas Appliances, ANSI Z21.69/CSA 6.16, Addenda Z21.69B-
2006/CSA 6.16B-2006 (or latest edition), and a quick-
disconnect device that complies with the Standard for
Quick Disconnects for Use with Gas Fuel, ANSI Z21.41/
CSA 6.9, Addenda Z21.41A-2005/CSA 6.16A-2005 (or
latest edition).
2. The front casters on the appliance are equipped with
brakes to limit the movement of the appliance without
placing any strain on the connector or quick-disconnect
device or its associated piping.
3. Please be aware; required restraint is attached to a
bracket (which is located on the rear caster closest to the
gas connection), and if disconnection of the restraint
is necessary; be sure to reconnect the device after the
appliance has been returned to its original position.
Electrical Connections:
All electrically operated appliances must be electrically
grounded in accordance with local codes; or in the absence
of local codes, with the latest edition of National Wiring
Regulations. A wiring diagram is located on the rear panel of
the grill. See rating plate in rear of grill, or lower front panel
for proper voltages.
Accessory Kit – Main Gas Inlet:
(Accessory kit part numbers 4524785 or 4525509 and also
includes electrical supply lines, see next section).
Each griddle is supplied with an extended rear gas manifold
kit., with the following parts.
DESCRIPTION PART DRAWING QTY.
3/4”x 3/4”90 Degree Elbow 1
Nipple Assembly 1
Manifold Support Bracket 1
10-24 x 1/2 Quadrex
Pan HD Type F Screw 4
Installation of Kit:
A. Install the elbow on the end of manifold (3/4”NPT)
underneath the griddle, tighten and align with the elbow
facing the back of the unit. Refer to Photo A.
Photo A

Part # JIBSM08 Rev.6 (08/04/09) Page 11
UNIT INSTALLATION continued
B. Install the nipple assembly into the elbow (3/4”NPT)
Refer to Photo A
C. Install the manifold support bracket over the nipple
attaching it to the circular bracket on the nipple. Do not
tighten screws. Refer to Photo B
Photo B
D. Adjust the manifold support bracket ush with the rear
gas support bracket. Refer to Photo B
E. Tighten the loose screws of the manifold support bracket.
Refer to Photo B
F. Lock the two brackets together using two screws. Refer to
Photo C
Photo C
Accessory Kit – Electrical Supply Lines:
The accessory kit also contains electric power cord and
plug and has a stain relief suited for each unit. Refer to Plug
Conguration in SPECIFICATIONS and Photo D
Installation of Cord And Plug With Strain Relief:
1. Remove the left grease bucket support attached by two
metal screws and the stainless steel left side body panel
attached by ve metal screws.
2. Remove the cord & plug and strain relief assembly from
the accessory kit. Refer to photo D.
Photo D
3. Remove the locknut from at the end of the cord. Refer to
photo E.
Photo E

Part # JIBSM08 Rev 7 (08/04/09)Page 12
4. Insert loose wires and strain relief cord end through
the hole at the bottom of the unit. Refer to photo F and
secure with locknut. Refer to photo E.
Photo F
5. Attached wire ends to terminal block as shown in next
section and referenced in wiring diagrams at back of this
manual.
6. Reinstall the side panel and grease bucket support with
metal screws. The external electrical connection should
appear as in photo G.
Photo G
Electrical Connection
Terminal Block Connection
All electrically operated appliances must be electrically
grounded in accordance with local codes; or in the absence
of local codes, with the latest edition of National Wiring
Regulations. A wiring diagram is located behind the rear
panel of the grill. See rating plate in rear of grill, or lower front
panel for proper voltages.
Note: see diagram below for connections to terminal block.
Green-Ground
White - Z
Black - Y
Red - X
Wire leads from
Cord and Plug
Main Terminal
Block of Grill
G
Z
Y
X
Grease Bucket:
The griddle is supplied with two stainless steel side grease
buckets that must be installed before the unit is used. Each
bucket slides into position along stainless steel supports.
Ventilation and Clearance:
One of the most important considerations for ecient grill
operation is proper ventilation and air supply. Insure the
grill is installed so the products of combustion are removed
eciently and the ventilation system does not produce
drafts that interfere with proper burner operation.
Proper operation of exhaust fans (speed, rotation and
adjustment) is essential. In addition to the exhaust system
the make-up air system, (HVAC), for the kitchen is the
air supply for the combustion air for the burners. Proper
incoming air is essential for all gas operated equipment. Poor
incoming make-up will cause inecient burner operation,
delayed ignition and possible burner failure.
Any ventilation system will break down if improperly
maintained. The duct system, the hood, and the lters must
be cleaned on a regular basis and kept grease free.
The room containing the grill is required to have a
permanent air vent. The minimum eective area of the vent
shall be 0.7 in.² per kW. Air vents shall be of such a size to
compensate for the eects of any extract fan in the premises.
Changing to a dierent type of gas
Changing from one gas type to another must only be
done by a Qualied Gas Engineer and according to local
regulations.
UNIT INSTALLATION continued

Part # JIBSM08 Rev.6 (08/04/09) Page 13
UNIT INSTALLATION continued
The gas valve, enrichment tube igniter and orice must be
changed to that supplied by the Authorized Service Agency
for the gas you are changing to. On completion of changing
these three components, you should test all joints for leaks,
verify that the manifold pressure is adjusted to the value
given in the specication pages in this manual, and repeat
the burner air adjustment procedure. This is to be found
on the following page in this manual. When the burner is
correctly adjusted, the alternate rating plate decal must
be placed over the existing rating plates to reect the new
category for which the grill is set.
To change from one gas type to another within the same
category (High to Low Caloric Value Natural Gas or vice
versa), change the orice to that supplied by the Authorized
Service Agency.
Burner Air Adjustment
1. The Xpress Grill gas model burner is a stainless steel
rectangular assembly that receives forced air from a fan
mounted below the burner. The fan air quality can be
slightly adjusted if the ame quality is poor to the point
that the ame sensor will be unreliable.
2. Loosen the lock nut holding the air adjustment in place.
Slowly turn the air adjustment out (counterclockwise).
The ame should be stable (no lifting) and be 1/8”to 1/4”
predominately blue.
Igniter Adjustment
The Igniter location is factory set and does not normally
require adjustment. Adjustment should only be conducted
if the Micro-Amp (µA) reading taken by placing a Micro-
Amp (µA) meter in line between the ignition module and
the ame sense wire reads below 0.22 Microamps (µA). The
normal reading is around 0.80 (µA) to 1.5 (µA). If the reading
is low, the igniter can be a moved up or down to achieve the
proper signal. The following is a description of the process.
Note: the correct air fuel mixture and gas pressures must be
obtained before proceeding with igniter adjustment
1. Loosen the two 5\16” hex head #10 screws just outboard
of the igniter. This allows the igniter and its bracket
vertical movement.
2. With the Microamp meter in the ame sense line, and the
adjustment screws just loose enough to be able to move
the igniter assembly up and down, ignite the burner
and move the igniter up and down until the maximum
Microamp reading is achieved.
3. Tighten up the adjuster screws and the job is complete.
Igniter Inspection
The ignitor is next to the ame sensor in the burner
compartment. Normally, it should not require any
adjustment. If, however, the gap between the ignitor tip
and the burner is too great, or the ignitor seems to generate
a weak spark, replace the ignitor, and recheck the new
component for normal operation.
IGNITOR FLAME SENSOR

Part # JIBSM08 Rev 7 (08/04/09)Page 14
Master Power Switch:
Controls power to the grill and must be turned“ON”to start
operation. The controller display will be active when the
switch is“ON”.
LED Indicators:
There are two, (2), indicator lights, indicating the
temperature status of each control’s heat zones; one, (1), on
the upper platen, (top light), and one, (1), on the grill surface.
Each light can display three, (3), dierent colors, indicating
temperature status for the corresponding zone.
Red: The zone is too hot, (more than 79°F/45°C over the set
temperature), or heat zone failure.
Amber: The zone is calling for heat.
Green: The zone is at or above the set temperature.
PRODUCT
BUTTONS
DISPLAY
LED
INDICATORS
POWER
BUTTON
PROGRAM
BUTTON
TEMPERATURE
BUTTON
ENTER
BUTTON
DOWN ARROW
BUTTON
UP ARROW
BUTTON
WHEN PUSHED SIMULTANEOUSLY:
"START COOK TIME COUNTDOWN" (flat grill cooking)
OR "LOWER PLATEN" (two-sided cooking)
MASTER
POWER
SWITCH
ON
OFF
CANCEL/
RAISE PLATEN
BUTTON
GRILL CONTROLS
Display:
The controller display will contain information relevant to
each operation in both cook and program modes.
Product Buttons (0-9):
Buttons 0-9 can be assigned to product items. Buttons 9 and
0 are used to move the cursor left or right when creating
or modifying product names in“PROD NAME LIB”program
mode.
Power Button:
After the main power switch is turned on, this button will put
the control into cook mode. If pressed again, the control will
go back to displaying“OFF.”

Part # JIBSM08 Rev.6 (08/04/09) Page 15
GRILL CONTROLS continued
Program Button:
The primary function is to access Programming and
Calibration of the grill. Push and hold for ve (5) seconds.
Display will ask for the code. After entering code, ve
programming features will be accessible“MENU ITEMS,”
“SYSTEM INFO,”“SYSTEM SETUP,”“SERVICE MODE,”and
“PRODUCT NAME LIB.”
Temperature Button:
In the Cook mode, each time the button is pressed the
current temperature for one zone is displayed. The grill
temperature is displayed rst followed by the platen
temperature. After ve (5) seconds, the display will return to
the menu item selected.
Up/Down Arrow Buttons; 2 Functions:
1. In the cook mode, the Up/Down Arrow Buttons will cycle
through the dierent menu items.
2. In the program mode, the Up/Down Arrow Buttons will
change the value of the current setting.
Enter Button:
Function is to accept programming steps.
Cancel/Raise Platen Button, (Green):
During the cooking cycle, pressing this button will cancel the
cooking timer and return the grill to the“IDLE” mode. This
button will also bring the grill out of STANDBY.
Black Button:
When both Black and Green“CANCEL/RAISE”buttons are
pressed simultaneously, the upper platen will lower to the
griddle surface.
Main Pre-Programed Product Items
Product
Name Menu Name Button Name
Cook
Time
Gap
Setting Top Temp Bottom Temp
Assign
to #
Fajitas Fajitas FAJI 1:16 0.300 425 335 1
Sausage Sausage SAUS 2:00 0.380 425 335 2
Regular Regular REG 1:15 0.300 425 335 3
Jumbo Jumbo JUMBO 2:50 0.470 425 335 4
Chicken Fillet Chicken CHIC 1:40 0.460 425 335 5
Sirloin Patties SIRLOIN SIRLOIN 2:00 0.600 425 335 6
Chicken Strip Chicken Strip CHK STRP 1:27 0.430 425 335 7
Grilled Onions Onions ONIONS 3:00 FLAT 425 335 8
*LTO 9
*LTO = Limited Time Oer = presently left open.

Part # JIBSM08 Rev 7 (08/04/09)Page 16
Turn Master power switch“ON”, wait for controllers to display
“OFF”.
Note: Release sheets should not be installed during this
procedure.
1. Press and hold for three, (3) seconds. “ENTER CODE”is
displayed.
2. Using the Product buttons, 0-9 enter the code, (1251).
“ENTER CODE **** ”is displayed.
3. Press to enter the Programming Mode.
“PROGRAMMING MODE MENU ITEMS”is displayed.
4. Press two, (2) times in succession to display
“PROGRAMMING MODE SYSTEM SETUP.”
5. Press six, (6) times.“PLATEN SET +/- XX”is displayed.
(XX=numbers that will vary from grill to grill.)
6. Allow time for grill to heat and turn ready. Press
both the Cancel (Green) and Standby (Black) buttons
simultaneously to lower the upper platen. Press the
Cancel (Green) button to raise the platen. Now, press
both the Cancel (Green) and (Black) Buttons to re-lower
the platen.
7. Remove platen adjuster caps from all four adjustment
points on each platen. Remove the four locking caps from
the adjustment points.
8. Using the adjusting tool lower platen until adjusting tool
touches the arm assembly.
9. With gapping tool, adjust right rear of platen until the
gapping tool ts snugly between the upper platen and
grill surface.
10. Move next to the left front adjuster and raise the platen
until the gapping tool ts snugly between the upper
platen and grill surface.
11. Next go to the left rear adjuster and raise the platen until
the gapping tool ts snugly between the upper platen
and grill surface.
12. Move next to the right front adjustment and raise the
platen until the gapping tool ts snugly between the
upper platen and grill surface.
13. Repeat steps 9-12 one or more times until gapping tool
ts snugly between the upper platen and grill surface at
all four adjustment points without further adjustment.
(See diagram below.)
14. Replace the platen adjuster locking caps“hollow side
down”and tighten snugly. Replace platen adjuster caps.
15. Repeat steps 9-14 for each platen.
Insert gap tool directly below platen adjusters.
PLATEN ZEROING

Part # JIBSM08 Rev.6 (08/04/09) Page 17
PLATEN ZEROING continued
Raise
Back
Right
Lower
Front
Left
Platen leveling should be done from one corner
to the opposite corner. The adjuster nuts should
be turned opposite of one another.
Platen Adj Lock Nut (PN 1859103)
Shoulder Bolt (PN 8005401)
Platen Adjuster Nut (PN 1859101)
Platen Adjuster Cap (PN 1859102)
This end to remove Adjuster
Locking Cap
This end to remove Grease Cap
and to make adjustments to the
adjuster nuts
Platen Adjusting Tool (PN 4523323)
“No-Go”
“Go”
Platen Gapping Tool (PN 1838701)

Part # JIBSM08 Rev 7 (08/04/09)Page 18
Teflon Sheet - 1799302
Teflon Clip - 1851303 Grill Squeegee - 1868201
OPTIONAL ACCESSORIES
Teon Tool - 4525560

Part # JIBSM08 Rev.6 (08/04/09) Page 19
RELEASE MATERIAL INSTALLATION
The following procedures are the procedures for installing
the Teflon sheets on to the upper platen on the Garland
Xpress grill. The components shown below are included with
your grill when purchased.
Slide release material rod through hemmed end of the
release material sheet.
Hook release material rod on brackets located at the rear of
the upper plate
UPPER PLATEN (side view)
RELEASE MATERIAL HOOK
RELEASE
MATERIAL ROD RELEASE MATERIAL SHEET
REAR OF GRILL
Holding the bottom of the release material sheet in place,
gently pull the sheet toward the front of the platen.
Thread the front edge of the release material sheet behind
the release material bar on the front of the platen, then
around the top and down over the front of the bar as shown.
Place locking clips over release material sheet and press into
place over release material bar.
UPPER PLATEN (side view)
RELEASE
MATERIAL
BAR RELEASE
MATERIAL
LOCKING
CLIP (1)
RELEASE
MATERIAL
FRONT OF GRILL
Check alignment and tightness of release material against
upper platen.
NOTE: Make sure release material ts smoothly over upper
platen. Installing release material sheets too tight may cause
premature failure of the sheet.
Release sheets are reversible and should be ipped over
and reattached on a daily basis. For instructions on cleaning
release sheets, see Step 17, Under Daily Cleaning in Cleaning
and Maintenance section.
A release material sheet must be replaced when:
• Productstickstoreleasematerial.
• Carbonbuild-upruinstasteorappearance.
• Tearingoccursinthesheet’scookingarea.
• Releasematerialcoatingiswornosheet.

Part # JIBSM08 Rev 7 (08/04/09)Page 20
2. The controller regulates the platen and grill temperatures
to the set temperatures of the product selected and
reads“TOO COOL”or“TOO HOT”with“MENU ITEM”, until
the grill attains the set temperature range for the item.
NOTE: If the display reads either“TOO COOL”or“TOO HOT”
the upper platen will not lower and initiate a cooking
sequence.
3 After loading the product onto the grill, press the green
CANCEL/RAISE PLATEN BUTTON and BLACK button
simultaneously. A cook cycle starts and the upper platen
lowers if the product selected is clamshell recipe.
4 To cancel a cook cycle at anytime press the green
CANCEL/RAISE PLATEN BUTTON and the upper platen
will rise if the product recipe selected is clamshell recipe.
5. During a cook cycle, the display shows the product recipe
name in the rst line and the remaining cook time count
down in the second line.
6 When the cook timer reaches one, (1), second remaining
a pre-time-out alarm sounds alerting the operator.
7 When the cooking time has been completed the platen
raises automatically. On the controller the“PRODUCT
NAME”and the word“REMOVE”will be displayed and an
audible alert will sound.
8. Pressing the green CANCEL/RAISE PLATEN BUTTON stops
the audible alert and the unit will revert back to IDLE
mode.
To Cook in Flat Grill Mode:
1. To start a cook cycle select a product recipe by using the
product keys (1 through 9) or by using the UP/DOWN
keys or to select a product recipe.
The display alternately blinks the recipe and the word
SELECTED 2 times then the recipe will be displayed
continuously.
2. The controller regulates the grill temperature to the set
temperature of the product selected and reads“TOO
COOL”or“TOO HOT”with“MENU ITEM”, until the grill
attains the set temperature range for the item.
NOTE: If the display reads either“TOO COOL”or“TOO HOT”it
will not initiate a cooking sequence.
3 After loading the product onto the grill, press the green
CANCEL/RAISE PLATEN BUTTON and BLACK button
simultaneously. That will start a cook cycle if the product
selected is clamshell recipe.
NORMAL OPERATION
Installing Release Material:
For installation instructions, see section on RELEASE
MATERIAL INSTALLATION.
A release material sheet must be replaced when:
• Productstickstoreleasematerial.
• Carbonbuild-upruinstasteorappearance.
• Tearingoccursinthesheet’scookingarea.
• Releasematerialcoatingiswornosheet.
Lighting Instructions:
1. Ensure that the exible gas hose is connected to the grill
and the power cord is plugged into the receptacles.
2. Turn the main power switch ON and allow the controls
to go through the power-up self-check. Once the control
panel displays the word“OFF”the unit is ready to begin
the heating process.
3. Press .The control will automatically initiate the
heating cycle. The burner will ignite and heat until the
temperature specied by the menu item has been
obtained.
If ignition of the burner does not occur on the rst trial, the
bottom indicator light will ash amber. If the burner(s) do
not light within four trials for ignition, the control will display
a ashing warning,“IGNITION ERROR.”The ashing amber
light will turn to solid red and an audible alarm will sound. If
this occurs, turn the main power switch o, wait 5 minutes,
and then repeat steps 2 and 3. If after 2nd try and the control
still produces the IGNITION ERROR refer to Ignition failure in
TECHNICAL TROUBLE SHOOTING section.
Shut Down Instructions
1. To shut down the unit at any time, switch the main power
switch to the o (non-lit) position.
2. For extended shut down periods, switch the main power
switch to the o position, disconnect the unit from the
gas supply line and unplug electrical connections.
To Cook in Two-Sided Mode:
1. To start a cook cycle select a product recipe by using the
product keys (1 through 9) or by using the UP/DOWN
keys or to select a product recipe.
The display alternately blinks the recipe and the word
SELECTED 2 times then the recipe displays continuously.