Garmin TACX NEO 3M User manual

TACX®NEO 3M
Owner’s Manual

© 2023 Garmin Ltd. or its subsidiaries
All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Garmin. Garmin reserves the right to change
or improve its products and to make changes in the content of this manual without obligation to notify any person or organization of such changes or improvements. Go to
www.garmin.com for current updates and supplemental information concerning the use of this product.
Garmin®, the Garmin Logo, Edge®, Forerunner®, and Tacx® are trademarks of Garmin Ltd. or its subsidiaries, registered in the USA and other countries. Garmin Connect™ is a
trademark of Garmin Ltd. or its subsidiaries. These trademarks may not be used without the express permission of Garmin.
The BLUETOOTH® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Garmin is under license. Shimano® is a registered trademark of
Shimano, Inc. SRAM® is a registered trademark of SRAM LLC. Wi‑Fi® is a registered trademark of Wi-Fi Alliance Corporation. Other trademarks and trade names are those of their
respective owners.
This product is ANT+® certified. Visit www.thisisant.com/directory for a list of compatible products and apps.
M/N: A0S4355

Table of Contents
Getting Started................................. 1
Installation Kit..........................................2
Tacx NEO 3M Assembly
Instructions...................................... 2
Unfolding the Trainer.............................. 3
Attaching Your Thru Axle Bike................4
Attaching Your Quick Release Axle
Bike...........................................................5
Positioning the Front Wheel Support..... 8
Connecting the Power Cable.................. 9
Training............................................9
Going for a Ride.....................................10
Tacx Training App................................. 11
Device Information......................... 13
Specifications........................................13
Cassette Compatibility......................... 13
Device Care and Storage...................... 15
Troubleshooting............................. 16
Updating the Trainer Software............. 16
The Tacx Training app will not connect
to my trainer.......................................... 17
The trainer is not responding............... 17
Pairing Your Trainer with an Edge Bike
Computer............................................... 17
Pairing Your Trainer with a Garmin
Watch..................................................... 17
Table of Contents i

Getting Started
WARNING
See the Important Safety and Product Information guide in the product box for product warnings and other
important information.
NOTICE
Do not use the Tacx NEO 3M trainer with another motion accessory such as a rocker plate, because this could
damage the trainer.
The Tacx NEO 3M cassette body and cassette are compatible with Shimano® and SRAM® 11-speed systems. If
you have another cassette style, you must swap out the cassette (Replacing the Cassette, page14).
• Read the instructions before you assemble the trainer and attach your bike.
• Scan the QR code with the camera on your phone, and follow the Tacx Training app instructions.
TIP: The Tacx Training app includes trainer setup, videos, and software updates (Pairing the Trainer with the
Tacx Training App, page11).
• For best results, use the Tacx NEO 3M trainer with a firm mat or low pile carpet. Avoid soft and high pile
carpet. You can use a training mat that is 181 x 92 cm (71.3 x 36.2 in.) or larger.
Optional accessories are available at buy.garmin.com or from your Tacx dealer.
Getting Started 1

Installation Kit
The installation kit contains a quick release axle, compatible end cap supports and end caps, spacers, and
the blue tool.
Axle Non-Drive Side End Cap Support End Caps (2)
142 mm thru Pre-installed hardware Thru-Axle 12mm
148 mm thru NDS/148 Thru
Assembly requires the blue tool. Thru-Axle 12mm
135 mm quick release
Common for most road bikes with
disc brakes.
Pre-installed hardware QR
130 mm quick release
Common for most road bikes with
rim brakes.
NDS/130 QR
Assembly requires the blue tool. QR
Tacx NEO 3M Assembly Instructions
2 Tacx NEO 3M Assembly Instructions

Unfolding the Trainer
1Unfold the sides of the trainer, and lift up on the handle .
TIP: The trainer is heavy. You can unfold one side and lock it, and repeat for the other side.
2Ensure both sides of the trainer lock into place.
All indicator windows must be blue, and both sides must be properly locked.
3Place the trainer on a firm and level surface.
Tacx NEO 3M Assembly Instructions 3

Attaching Your Thru Axle Bike
The trainer is compatible with bikes that use a 142 mm or 148 mm thru axle.
1Select an option:
• If you have a 148 mm thru axle, go to step 2.
• If you have a 142 mm thru axle, go to step 5.
2Open the installation kit , and select the NDS/148 Thru end cap support and the blue tool.
3Use the blue tool to remove the existing end cap support on the non-drive side.
4Use the blue tool to install the NDS/148 Thru end cap support.
5Open the installation kit , and select the Thru-Axle 12mm end caps.
6Snap the end caps into the end cap supports.
7On your bike, shift to the smallest cassette gear.
8Remove the rear wheel from your bike.
NOTE: You should keep the bike and all of the parts within reach.
9Place your bike on the trainer, making sure the chain is on the smallest sprocket of the trainer cassette.
4 Tacx NEO 3M Assembly Instructions

10 Insert the axle, and hand tighten.
11 Tighten the axle to the torque specification indicated on the axle or in your bike instructions.
Attaching Your Quick Release Axle Bike
1Select an option:
• If you have a 130 mm quick release axle, go to step 2.
• If you have a 135 mm quick release axle, go to step 5.
2Open the installation kit , and select the NDS/130 QR end cap support and the blue tool.
3Use the blue tool to remove the existing end cap support on the non-drive side.
4Use the blue tool to install the NDS/130 QR end cap support.
5Open the installation kit , and select the QR end caps.
Tacx NEO 3M Assembly Instructions 5

6Snap the end caps into the end cap supports.
7Insert the skewer from the non-drive side of the trainer.
8Place the conical springs on the skewer.
9Hand tighten the cap , leaving enough room for the bike frame.
10 On your bike, shift to the smallest cassette gear.
11 Remove the rear wheel from your bike.
NOTE: You should keep the bike and all of the parts within reach.
6 Tacx NEO 3M Assembly Instructions