Gatekeeper Systems ITSS User manual

Intelligent Temperature Sensing Systems (ITSS) Desktop Mount Installation Guide
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Intelligent Temperature Sensing System
Desktop Mount Installation Guide
Document Ref. No. : DN3330
Version No. : 1.0.0
Document Date : October 2020

Intelligent Temperature Sensing Systems (ITSS) Desktop Mount Installation Guide
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TABLE OF CONTENTS
1 INTRODUCTION ...................................................................................................................................... 3
1.1 WELCOME TO YOUR NEW INTELLIGENT TEMPERATURE SENSING SYSTEM ..................................................................... 3
2 ITSS DESKTOP MOUNT INSTALLATION ............................................................................................... 4
2.1 DESKTOP MOUNT ................................................................................................................................................................. 4
2.1.1 Assembly of Desktop Mount ......................................................................................................................... 4
2.2 WIRING PROCEDURE ............................................................................................................................................................ 7
2.3 INSTALLATION REQUIREMENTS ............................................................................................................................................ 7
3 CUSTOMER LIMITED WARRANTY ........................................................................................................ 8
4 CONTACT INFORMATION ..................................................................................................................... 9

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1 Introduction
1.1 Welcome to Your New Intelligent Temperature Sensing System
Congratulations on the purchase of your new Gatekeeper Systems Intelligent Temperature Sensing
System (ITSS).
Gatekeeper’s Health Monitoring Panel is a standalone Intelligent Temperature Sensing System that
detects temperature. Artificial Intelligence is used to detect the presence of a face. A thermal sensor is
used to calculate the individual’s temperature.
This superior design prevents people from attempting to get temperature measurements from their
hands or other objects that may be colder. The use of Artificial Intelligence provides rapid temperature
sensing with laser precision. The Panel is compact and easy to install. The site administrators have
immediate access to information they need to keep everyone safe.

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2 ITSS Desktop Mount Installation
This section provides instructions on the installation and setup of ITSS on a desktop mount at a fixed-site
location.
2.1 Desktop Mount
The panel can be mounted on the desktop mount on an angle that captures people standing up to 1
meter away from the panel. The panel can be mounted at a fixed site.
2.1.1 Assembly of Desktop Mount
1) Remove the pole mount bracket assembly from the back of the Temperature Panel.
2) Remove the 4 hex screws from the mount assembly. Set aside screws
(a) (b)
Fig 1 (a) Pole Mount Bracket (b) Mounting Plate

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3) Loosen thumbscrew, lift panel mount assembly up and remove from pole.
Thumbscrew
Fig 2 Panel Mount Assembly
4) Place panel on flat clean surface. Line up the holes on the bracket assembly with the holes on
the back of the panel. Use the 50mm x 50mm spaced holes. Use the 4 screws that were saved
from step 2 and secure bracket assembly to the panel.
Fig 3 Attach Bracket Assembly on the Panel

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5) Line up panel with desired slot. Insert tabs into slots and secure using the thumbscrew.
Fig 4 Attach panel to the slot

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2.2 Wiring Procedure
Fig 4 Cable Diagram - Power Connector on CAB000496
Connect the power cable (CAB000496) to the back of the Temperature Panel. The wires should be neatly
tied to the pole using cable ties. Snip off excess cable tie ends.
Place the Temperature Panel to its final location and plug in the wall power supply. Use an extension
cord if required.
Refer to ITSS user guide or reach to our technical support for any further information you may require.
2.3 Installation Requirements
As part of installation best practices, it is recommended to mount the device at a fixed-site where there
is environmental control (i.e. heating and/or air-conditioning). This will extend the device operating life
by not exposing it unnecessarily to adverse environmental conditions.
Keep the following in mind so that the customer warranty is not voided.:
• Do not put excess tension on the power cable.
• Allow the panel to boot up this will take about 20 seconds.
• The Temperature Panel comes fully configured.
Refer to the manual for any further information you may require.
The device has an operating temperature range of 0°C - 50°C (32°F to 122°F). Please ensure
that the device is mounted in an area in which acceptable temperature ranges are
experienced.
To ensure the Customer Warranty is not voided do not disassemble the unit and refer to
wiring diagram for correct connections.

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3 Customer Limited Warranty
GATEKEEPER SYSTEMS INC. warrants that any product manufactured or
supplied by Gatekeeper Systems Inc and found in the reasonable judgment
of Gatekeeper Systems Inc to be defective in material or workmanship will
be repaired or replaced by Gatekeeper Systems Inc without charge for parts
and labor.
This warranty shall cover the following periods and Gatekeeper equipment:
• Interior Cameras - 5 Years
• Exterior Cameras - 1 Year
• G series DVR’s – 3 Years
• Gatekeeper Branded SD Cards – 3 Years
• Hard Drives & SSD – 1 Year
• 360° Surround Vision Camera System – 1 Year
• ITSS – Health Monitoring Panel – 1 Year
All Accessories and Other Products Not Identified above - 1 Year
The warranty periods commence on the date of shipment. During the period
of the warranty the Company, at its discretion will repair and/or replace all
improperly functioning equipment caused by a manufacturing defect. This
warranty does not protect against accidental or intentional damage, vehicle
electrical systems generating steady state or transients, voltages or currents
exceeding product. specification, loss, acts of nature, water damage, or any
other event that did not originate during the manufacturer of the product.
The Gatekeeper Systems product including any defective part must be
returned to Gatekeeper Systems within the warranty period. The expense of
delivering Company product to Gatekeeper Systems for warranty work will
be paid by the customer. The expense of delivering Company product back
to the customer will be paid by Gatekeeper Systems. Gatekeeper Systems’
responsibility in respect to claims is limited to making the required repairs or
replacements and no claim of breach of warranty shall be cause for
cancellation or rescission of the contract of sale. Proof of purchase complete
with the serial numbers of the products purchased will be required by the
customer to substantiate any warranty claim. All warranty work must be
performed by an authorized Gatekeeper Systems service representative.
This warranty does not cover any Gatekeeper Systems’ product that has been
subject to misuse, neglect, negligence, or accident, or that has been operated
in any way contrary to the operating instructions as specified by Gatekeeper
Systems either verbally, in writing, by instructions written on the product or
in the Gatekeeper Systems Installation and Operating Manual. This warranty
does not apply to any damage to the Gatekeeper Systems product that is the
result of improper maintenance or to any Gatekeeper Systems’ product that
has been altered or modified so as to adversely affect the products’
operation, performance or durability or that has been altered or modified so
as to change its intended use.
Gatekeeper Systems Inc is not responsible for lost or missing video.
The warranty does not extend to repairs made necessary by normal wear or
by the use of parts or accessories which are either incompatible with the
Company product or adversely affect its operation, performance or
durability.
Gatekeeper Systems reserves the right to change or improve the design of
any Company product without assuming any obligation to modify any
product previously manufactured.
ALL IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE SPECIFIED
PERIOD FOR EACH PRODUCT CATEGORY AS LISTED IN THIS DOCUMENT.
ACCORDINGLY, ANY SUCH IMPLIED WARRANTIES INCLUDING
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE,
ARE DISCLAIMED IN THEIR ENTIRETY AFTER THE EXPIRATION OF THE
APPROPRIATE WARRANTY PERIOD. GATEKEEPER SYSTEMS’ OBLIGATION
UNDER THIS WARRANTY IS STRICTLY AND EXCLUSIVELY LIMITED TO THE
REPAIR OR REPLACEMENT OF DEFECTIVE PARTS, AND GATEKEEPER SYSTEMS
INC. DOES NOT ASSUME OR AUTHORIZE ANYONE TO ASSUME FOR THEM
ANY OTHER OBLIGATION.
GATEKEEPER SYSTEMS INC ASSUMES NO RESPONSIBILITY FOR INCIDENTAL,
CONSEQUENTIAL OR OTHER DAMAGES INCLUDING, BUT NOT LIMITED TO
THE EXPENSE OF RETURNING THE COMPANY PRODUCT TO GATEKEEPER
SYSTEMS INC. CORPORATE HEAD OFFICE, MECHANIC’S TRAVEL TIME,
CUSTOMER LABOR EXPENSES, TELEPHONE OR TELEGRAM CHARGES, RENTAL
OF LIKE PRODUCT DURING THE TIME WARRANTY SERVICE IS BEING
PERFORMED TRAVEL, LOSS OF USE OF THE PRODUCT, LOSS OF TIME OR
INCONVENIENCE.
WARRANTY SERVICE
To obtain warranty service, the purchaser must notify the Company during
the warranty period. The Purchaser will discuss the defect or problem with a
Company technician, and once the problem has been verified the Company
will issue a return material authorization number (RMA) authorizing the
purchaser to return faulty merchandise to the Company for repair or
replacement as determined by the Company. It may be necessary for the
customer to assist Gatekeeper Systems in assessing failed product.
Gatekeeper Systems may require the customer to remove hardware,
manipulate software and/or perform other diagnostic activities. Failure to
assist in and allow remote diagnostic activities may result in a service fee
being charged.
Advance replacements will be issued for the first 90 days from the date of
shipment.
This Warranty applies to all Company products manufactured by Gatekeeper
Systems and sold in the United States and Canada.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
CANADA OPERATIONS:
Gatekeeper Systems Inc.
301-3 1127 Wheel Avenue
Abbotsford BC V2T 6H1
Tel. [phone]
Fax. [phone]
Toll Free (N.A.) 1.888.666.4833

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4 Contact Information
GATEKEEPER SYSTEMS INC.
301-31127 Wheel Avenue
Abbotsford BC V2T 6H1
Tel - 1 604 864 6187
Fax - 1 604 864 8490
Toll Free - 1 888 666 4833
GATEKEEPER SYSTEMS USA INC.
7-200 Rittenhouse Circle
Bristol, PA 19007
Tel - 1 604 864 6187
Fax - 1 604 864 8490
Toll Free - 1 888 666 4833
SALES & TECHNICAL SUPPORT
For technical support, contact Gatekeeper’s Customer Care Group at Toll Free (N.A.) 1-888-666-4833 or
email [e-mail]
Gatekeeper also provides additional online training and support tools at: https://www.gatekeeper-
systems.com/support/