GE 29869 Series User manual

29869 Series
Digital Answerer
User's Guide
We bring good things to life.

2
FCC REGISTRATION INFORMATION
Your telephone equipment is registered with the Federal Communications Commission and is in compliance
with parts 15 and 68, FCC Rules and Regulations.
1Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the FCC Registration number
and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information
to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and
still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of
the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you
may connect to your line as determined by the REN, you should contact your local telephone company.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from your
line.
2Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required.
Where prior notice is not practicable and the circumstances warrant such action, the telephone company may
temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone
company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to
correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to
procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations of
procedures where such action is required in the operation of its business and not inconsistent with FCC Rules
and Regulations. If these changes are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain
uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference; and (2) This device must accept any interference received, including
interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the
interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving
antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving
antenna is connected.
• Consult the dealer or an experienced radio/TV technician for help.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television
technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful
booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when
ordering copies.

3
TABLE OF CONTENTS
WARNING: TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE. SEE MARKING ON BOTTOM / BACK OF PRODUCT
CAUTION
RISKOFELECTRICSHOCK
DONOTOPEN
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
THE LIGHTNING
FLASH AND ARROW-
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USER-
SERVICEABLE PARTS IN-
SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
FCC NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
FCC REGISTRATION INFORMATION ........................ 2
INTERFERENCE INFORMATION ................................ 2
BEFORE YOU BEGIN ........................................... 4
MODULAR JACK REQUIREMENTS ..................... 4
INSTALLING THE BATTERY ............................... 4
PARTS CHECKLIST ......................................... 4
INSTALLATION .................................................... 5
IMPORTANT INSTRUCTIONS FOR MOVING THE
ANSWERER: ............................................ 6
SETUP ............................................................. 7
RECORDING THE GREETING ............................. 7
REVIEWING THE GREETING .............................. 8
ERASING THE GREETING ................................. 8
RETURNING TO THE DEFAULT GREETING ............ 8
REVIEWING THE SETTINGS .............................. 8
CHANGING THE SETTINGS ............................... 9
SETTING THE TIME ........................................ 9
TOSET THE HOUR ................................... 9
TOSET THE MINUTES ............................... 9
TOSET THE DAY ...................................... 9
SETTING THE RINGS TO ANSWER ................... 10
TOLL SAVER ......................................... 10
SETTING THE INCOMING MESSAGE LENGTH ..... 11
SETTING THE SECURITY CODE ....................... 11
ADJUSTING THE VOLUME ............................. 12
ANSWERER OPERATION .................................... 13
GREETING INDICATORS ................................. 13
ANSWER ON/OFF INDICATOR ........................ 13
MESSAGES COUNTER .................................. 14
MAILBOX INDICATORS .................................. 14
PLAYING MESSAGES ................................... 15
WHILE PLAYING MESSAGES ..................... 15
MESSAGE MOVE ........................................ 16
MESSAGE SCAN ......................................... 16
WHILE SCANNING MESSAGES ................. 17
ERASING ALL MESSAGES IN AMAILBOX ... 17
LEAVING AMEMO ....................................... 18
TWO-WAY RECORD .................................... 18
SCREENING CALLS
(AUTO DISCONNECT FEATURE) ...................... 19
REMOTE ACCESS ........................................ 20
GENERAL PRODUCT CARE ................................. 21
SERVICE ......................................................... 22
TROUBLESHOOTING TIPS ................................... 23
INDEX ............................................................ 24
REMOTE ACCESS CARD .................................... 25
LIMITED WARRANTY ......................................... 27

4
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the following items:
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular jack, which is the most
common type of phone jack and might look like the one
pictured here. If you don’t have a modular jack, call your
local phone company to find out how to get one
installed.
INSTALLING THE BATTERY
In the event of a power loss, a 9-volt battery (not
included) enables the answerer to retain greetings and
messages stored in memory. To install the battery:
1. Remove the battery compartment door on the bottom
of the unit by loosening the screw with a Phillips
screwdriver. Lift the door.
2. Connect a fresh 9-volt alkaline battery (not included).
The large and small contacts on the battery clip and
the battery will interlock. Once connected, place the
battery inside the battery compartment.
3. Replace the battery compartment door and tighten
the screw.
NOTE: If the battery is low or not installed, the unit
announces “Low Battery” at the end of message
playback.
Answerer
Battery
compartment
door
AC power supply
-
-
+
+
Battery clip
Battery
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INSTALLATION
3. Connect the small end of the power supply into the
POWER 9V AC jack on the back of the answerer. Plug
the other end into an AC power outlet. The unit beeps 3
times and is ready for setup or to answer calls with the
default greeting and settings.
1. Plug the telephone line cord into a modular wall jack.
2. Connect the telephone line cord from your tele-
phone into the jack on the back of the answerer
marked PHONE. (You don’t have to connect your
telephone in order for the answerer to record
incoming messages.)
INSTALLATION INFORMATION
• Never install telephone wiring during
a lightning storm.
• Never touch uninsulated telephone
wires or terminals, unless the
telephone line has been discon-
nected at the network interface.
• Use caution when installing or
modifying telephone lines.
CAUTION: Only use the Thomson 5-2434A (white)/5-2418A (black) power supply that
was packed with this unit. Using other power supplies may damage the unit.

6
IMPORTANT INSTRUCTIONS FOR MOVING THE ANSWERER:
To move the answerer to a different location in the house, follow these instructions:
1. Disconnect the phone line or any phones you may have connected to the unit.
2. Install a battery, if you have not already done so. This will ensure that your messages are
not lost. See “Installing the Battery”.
3. Go to the electrical outlet and unplug the power supply. DO NOT UNPLUG THE POWER
JACK CONNECTED TO THE UNIT. If you do, all memory will be erased.
4. Move the unit and phone line to the desired location.
5. Plug in the power supply into an electrical outlet.
6. The MESSAGES indicator shows that the messages have not been erased.
7. Connect all necessary phone lines.

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NOTE: You can direct callers
to leave messages in a
specific mailbox by having
them press the desired
mailbox (1-4) after the
greeting plays. If no mailbox
is selected, the incoming
messages automatically go
into mailbox 1.
NOTE: The greeting must be
2 seconds or longer to be
valid.
Mailbox 1
Default Mailbox
for incoming messages
SETUP
RECORDING THE GREETING
Before using your new answerer, you should record a
greeting (the announcement callers hear when your
answering system answers a call). Two greetings can be
recorded. If you don't record a greeting, callers hear a
default greeting which says, "After tone, record message."
You can record two types of greetings, one to use only
one mailbox, or one to direct callers to leave messages
in specific mailboxes. This is especially useful for active
families or small businesses.
When recording the greeting, you should be about 6
inches from the unit. This ensures the best recording
quality. Eliminate as much background noise as
possible.
Both types of greetings are recorded by the following:
1. Prepare your greeting.
Sample Single Mailbox Greeting: Hi, this is (use your
name here). I can’t answer the phone right now, so please leave
your name, number, and a brief message after the tone, and I’ll
get back to you. Thanks for calling.
Sample Multi-Mailbox Greeting: Hi, this is (use your
name here). We can’t answer the phone right now, so please press
1 to direct your message to (name1), press 2 to direct your
message to (name2), press 3 to to direct your message to (name3),
press 4 to direct your message to (name4). Leave your name,
number, and a brief message after the tone, and we’ll get back to
you. Thanks for calling.

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Default Settings
Time 12 a.m. Sunday
Rings to Answer 4
Message Length 2 minutes
Security Code 0123
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ERASE button
GREETING buttons
and indicators
2. Hold down the desired GREETING button. The unit
displays o1 for greeting A record and o2 for greeting
B record.
3. After the tone, say your greeting.
4. Release GREETING A or B when you finish.
REVIEWING THE GREETING
To review the greeting, press and release GREETING A
or B.
ERASING THE GREETING
There are two ways to erase your greeting.
1. To erase your greeting while listening to it, press and
hold ERASE until the unit announces, “Greeting Erased”.
Then record your new greeting.
2. To re-record your greeting from any point, press and
hold GREETING A or B. After the tone, say your
greeting. Release GREETING A or B when you finish.
RETURNING TO THE DEFAULT GREETING
To return to the answerer's default greeting after you've
recorded one, press GREETING A or B for 3 seconds.
Continue holding until after the unit beeps. You can also
press and hold ERASE when the greeting is playing.
REVIEWING THE SETTINGS
This function allows you to review the current
time/day, number of rings before the unit answers a
call, incoming message length, and the security code.
Press and release the SET button to review the current
settings. The unit announces the current setting.
NOTE: To exit review, press and release STOP.

9
CHANGING THE SETTINGS
Press and hold the SET button to enter the change
mode. The unit announces the current time and day. To
change, press NEXT or PREVIOUS. To set and go on to
the next item, press SET.
NOTE: To scroll from one setting to the next, press
and release SET. To exit the change list, press STOP.
SETTING THE TIME
For each message received, a time/day stamp is added
at the end of the message.
TOSET THE HOUR
1. Press and release NEXT or PREVIOUS until the unit
announces and displays the correct hour.
2. Once the hour is set, press SET to enter the minutes
menu.
TOSET THE MINUTES
1. Press and release NEXT or PREVIOUS until the unit
announces and displays the correct minutes.
2. Once the minutes are set, press SET to enter the day
menu.
TOSET THE DAY
1. Press and release NEXT or PREVIOUS until the unit
announces and displays the correct day.
2. Once the day is set, press SET. The unit announces
the time/day, then enters the rings to answer menu.
NOTE: The days of the week show in the display as
numbers. For example, “Sunday” shows as 0.
Range of Settings
Time
Hour 12 a.m. - 11 p.m.
Minute 0 - 59
Day Sunday - Saturday
Rings 2, 3, 4, 5, 6, 7, 8,
to Answer toll saver
Message 1, 2, 3, 4 minutes
Length
Security 0, 0 - 9, 0 - 9, 0 - 9
Code
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PREVIOUS
button
SET
button
NEXT
button

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SETTING THE RINGS TO ANSWER
This feature is used to set the unit to answer a call
after a specific number of rings.
The unit announces the rings to answer. To change,
press NEXT or PREVIOUS. To set and go on to the
next item, press SET.
1. Press and release NEXT or PREVIOUS until the unit
announces and displays the correct number of
rings for the answerer to pick up.
2. Once the rings to answer is set, press SET. The unit
announces the rings to answer, then enters the
incoming message length menu.
TOLL SAVER
The toll saver is the final setting in the Rings to
Answer menu. This feature allows you to know if you
have new messages when calling the machine from a
remote phone. If you have new messages, the unit
will ring twice before answering. If you don’t, it will
ring four times. This allows you to hang up before the
machine answers so that you don’t have to pay toll
charges.
NOTE: The message counter displays 00 for toll
saver.
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button
SET
button
NEXT
button

11
SETTING THE INCOMING MESSAGE
LENGTH
The message length is the length of time (in minutes)
the caller has to leave a message.
The unit announces and displays the current message
length. To change, press NEXT or PREVIOUS. To set
and go on to the next item, press SET.
1. Press and release NEXT or PREVIOUS until the unit
announces and displays the correct incoming
message length.
2. Once the length is set, press SET. The unit
announces the message length, then enters the
security code menu.
SETTING THE SECURITY CODE
The security code is a programmable 4-digit code
which can be used to access remote functions.
IMPORTANT: The first digit is factory set at zero
and cannot be changed.
The unit announces the current security code. To
change, press NEXT or PREVIOUS. To set and exit
press SET.
1. Press and release NEXT or PREVIOUS to choose the
second digit (the first digit is not programmable).
The unit announces all 4 digits, but only the selected
digit will change.
2. Once you have the desired second digit, press SET
to save it and move on to the third digit.
3. Press and release NEXT or PREVIOUS to choose the
third digit. Only the third digit will change.
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button
SET
button
NEXT
button

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VOLUME
buttons
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PREVIOUS
button NEXT
button
4. Once you have the desired third digit, press SET to
save it and move on to the fourth digit.
5. Press and release NEXT or PREVIOUS to choose the
fourth digit. Only the fourth digit will change.
6. Once you have the desired fourth digit, press SET to
save it. The answerer repeats all the settings.
NOTE: To exit any menu, press and release STOP.
Also, setup will cancel if no buttons have been
pushed within 30 seconds.
IMPORTANT: The setup settings will not be
erased even after a power outage.
ADJUSTING THE VOLUME
Use the VOLUME + and - buttons to increase the
volume up and down. The unit beeps when it is not
announcing a setting or playing a message. It also
beeps 3 times when the maximum or minimum volume
is reached.
SET button

13
GREETING buttons
and indicators
ANSWER ON/OFF
button
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ANSWERER OPERATION
GREETING INDICATORS
The GREETING indicators let you know what greeting will be used to answer a call.
GREETING A indicator is on —Greeting A will be used.
GREETING B indicator is on —Greeting B will be used.
ANSWER ON/OFF INDICATOR
The ANSWER ON/OFF indicator lets you know whether your answerer is on or off. When the
answerer is off, it answers calls after 10 rings but doesn’t play the greeting. The answerer
doesn’t take messages when it is off.
Indicator is on —Answerer is on and will answer calls according to the Rings to Answer
setting.
Indicator is off —Answerer is off, but you might still have messages.
NOTE: You can play messages, review/change settings, and review/change the greeting
even if the answerer is off.

14
MESSAGES COUNTER
The MESSAGES counter gives you a numeric display of
how many messages you have.
•MESSAGES counter has a number displayed (not
flashing) –– No new messages. Shows total of old
messages.
•MESSAGES counter has a flashing number
displayed –– There are new messages. Shows total of
new and old messages.
•MESSAGES counter has bars (--) –– Unit is off.
•MESSAGES counter has an “F” flashing on the
display –– Memory is full.
NOTE: While the messages are playing, the
MESSAGES counter will display the messages in the
order they were received.
MAILBOX INDICATORS
The mailbox indicators tell you if you have any
messages in each individual mailbox and if they are new
or old.
•Mailbox indicator is on –– There are no new mes-
sages, but there are old ones.
•Mailbox indicator is off –– There are either no
messages or the answerer is turned off.
•Mailbox indicator is flashing –– There are new
messages.
NOTE: An old message is one that has been listened to
completely, including the time/day stamp. A new
message is one that HAS NOT been listened to
completely. Stopping a message before listening to the
time/day stamp makes the message remain as new.
MESSAGES counter
Mailbox indicators
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15
ERASE button
PLAYING MESSAGES
You can play the messages in each individual mailbox
separately.
•To play messages, press and release the desired
mailbox button.
WHILE PLAYING MESSAGES
•To stop playback, press and release STOP.
•To restart the message that is playing, press and hold
PREVIOUS.
•To listen to a previous message, press and release
PREVIOUS.
•To skip to the next message, press and release NEXT.
•To fast forward within a message, press and hold
NEXT.
•To erase a message while it is playing, press and
release the ERASE button. The answerer announces,
“Message Erased” to confirm the message has been
erased.
TIP: You can stop the unit from erasing a message
you just tried to erase by pressing PREVIOUS before
the unit says,“End of Messages”.
NOTE: When messages are played, the new
messages are played first, followed by the old
messages in the order they were received. When all
messages are old, the messages play back in the
order they were received.
STOP button
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ERASE button
STOP button
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SCAN button
MESSAGE MOVE
The Message Move feature allows you to easily move
messages from one mailbox to another.
1. Press and release the desired mailbox where the
message you want to move is located.
2. Press and release NEXT or PREVIOUS until the
desired message to move is playing.
3. Press and release the mailbox button where you
want the message to move. The unit announces
the message has been moved.
4. Release the mailbox button. The moved message is
now a “new”message in that mailbox.
MESSAGE SCAN
Message Scan allows you to listen to the first 5
seconds of each message within a mailbox.
1. Press and release SCAN. The unit shows Sc and
asks you to select a mailbox.
2. Press the desired mailbox button. The unit plays
back the first 5 seconds of each message in the
mailbox. When finished, it automatically exits Scan
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WHILE SCANNING MESSAGES
•To stop playback, press and release STOP.
•To hear the complete message, press and release
the mailbox button where the message is located
before the unit goes on to the next message.
•To restart the message, press and hold PREVIOUS.
•To skip to the next message, press and release
NEXT.
•To erase the message, press and hold ERASE until
the unit announces it has been erased.
•To move the message to another mailbox, press
and release the desired mailbox where you want
to move the message.
NOTE: New messages must be heard completely,
including the time/day stamp, before they can be
erased. The unit will announce you have no
messages to erase, if not.
ERASING ALL MESSAGES IN AMAILBOX
1. When the answerer isn’t playing or recording
messages, press and hold ERASE. The answerer
will ask you to select a mailbox.
2. Press and release the mailbox button you want to
erase. The answerer announces the messages
have been erased.
TIP: You can stop the unit from erasing all the
messages in a mailbox by pressing the button for
the mailbox you just tried to erase. You must do
this before attempting any other function.
NOTE: If there are unheard messages in a
mailbox, they will not be erased by Erase All. If
there are only new messages in a mailbox, the
unit will announce “Zero messages erased”.
ERASE button
STOP button
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STOP button
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MEMO/
TWO WAY
button
LEAVING AMEMO
This feature allows you to leave a memo for someone in
a specific mailbox.
1. Press and release the MEMO/ TWO WAY button. The
unit shows Lc on the display and asks you to select a
mailbox.
2. Press and hold the desired mailbox button. Record
after the tone.
3. Release the mailbox button when you finish. The unit
treats the memo as a message, as the MESSAGES
counter and mailbox indicator show.
NOTE: The length of time for recording a memo
depends on how many messages are currently stored
by the answerer.
TWO-WAY RECORD
Two-Way Record allows you to record both sides of a
phone conversation.
1. Pick up an extension phone or answer a call before
the machine answers the call. Please note, a phone
must be off the hook.
2. Press and hold MEMO/ TWO WAY. Release after the
announcement. The unit shows Lr on the display and
asks you to select a mailbox.

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3. Press and release the desired mailbox button. The
conversation starts recording after the tone.
•To stop two-way record, press and release STOP or
MEMO/TWO WAY.
The unit treats the 2-way recorded conversation as a
message, as the MESSAGES counter and mailbox
indicator show.
NOTE: The length of time for recording a
conversation depends on how many messages are
currently stored by the answerer.
SCREENING CALLS
(AUTO DISCONNECT FEATURE)
You can screen incoming calls by listening as the caller
leaves a message. If you want to talk to that caller, pick
up any extension phone.
STOP button
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REMOTE ACCESS
You can access your answerer from any touch-tone phone
by entering your 4-digit security code (the default security
code is 0123). The remote functions do not work with
rotary or push-button pulse-dialing phones. You can cut
out the wallet-size remote card near the back of the User’s
Guide so you know the touch-tone commands when
you're picking up messages from another location.
To access your answerer:
1. Call your telephone number.
2. After you hear the beep that follows the greeting,
enter your 4-digit security code. To bypass the
greeting, you can enter your 4-digit security code at
any time while the greeting is playing.
3. The unit plays the remote menu after the correct
security code has been entered. Menu selections can
be made at any time while the menu is playing.
NOTE: The unit answers on the 10th ring when it is
turned off or the memory is full. To access the
answerer, enter the 4-digit security code after the
beep. If memory is full, play messages and erase
some of them to restore memory. If the answerer is
off, press 2 to turn it on.
NOTE: After the unit plays the remote menu, it will
wait several seconds for a command, then disconnect.