GE JP930 User manual

GE Appliances
Part No. 164D3333P118-2 Pub. No. 49-8882-2 7-99 JR
1
LO
3
7
9
IH
5
6
2
4
8
1
3
7
9
5
6
4
B
R
I
T
N
8
2
1
3
7
9
5
6
4
8
2
1
3
7
9
5
6
4
8
2
1
LO
3
7
9
IH
5
6
2
4
C
O
I
E
Z
I
8
HOT SURFACE
JP930
JP960
Owner’s Manual
Cooktop
Radiant
www.ge.com

Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family. We’re proud of our quality products and we are
committed to providing dependable service. You’ll see it in this easy-to-use Owner’s
Manual and you’ll hear it in the friendly voices of our customer service department.
Best of all, you’ll experience these values each time you use your cooktop. That’s
important, because your new cooktop will be part of your family for many years.
And we hope you will be part of ours for a long time to come.
We thank you for buying GE. We appreciate your purchase, and hope you will
continue to rely on us whenever you need quality appliances for your home.
Safety Information
Safety Precautions . . . . . . . 3–5
Operating Instructions
Using the Surface Units . . . 6–8
Dual Surface Unit . . . . . . . . . . 7
Bridge Burner . . . . . . . . . . . . . 7
Temperature Limiter . . . . . . . . 7
Cookware Tips . . . . . . . . . . . . 8
Care and Cleaning
Control Knobs . . . . . . . . . . . . . 9
Cooktop Frame . . . . . . . . . . . . 9
Glass Cooktop . . . . . . . . . . . . 10
Troubleshooting Tips
Before You Call
For Service . . . . . . . . . . . 11, 12
Customer Service
Warranty . . . . . . . . . . . . . . . . 15
Service Telephone
Numbers . . . . . . . . . Back Cover
Inside you will find many helpful hints on how to use and maintain
your cooktop properly. Just a little preventive care on your part can
save you a great deal of time and money over the life of your cooktop.
READ THIS MANUAL
GE & You, A Service Partnership.
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label under the cooktop.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service under
the warranty.
IMPORTANT!
Fill out the Consumer Product Registration Card.
Two Easy Ways To Register Your Appliance!
■Through the internet at www.geappliances.com.
■Complete and mail the enclosed Product Registration Card.
You’ll find many answers to common problems in the Before You Call
For Service section. If you review our chart of Troubleshooting Tips
first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section of this manual. Or you can always call the GE
Answer Center® at 800.626.2000, 24 hours a day, 7 days a week.
IF YOU NEED SERVICE
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
2

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or
explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
When using electrical appliances, basic safety precautions should be followed, including
the following:
■Use this appliance only for its intended use
as described in this manual.
■Do not attempt to repair or replace any
part of your cooktop unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.
■Before performing any service, disconnect
the cooktop power supply at the household
distribution panel by removing the fuse or
switching off the circuit breaker.
■Be sure your appliance is properly installed
and grounded by a qualified technician in
accordance with the provided installation
instructions.
■Have the installer show you the location of
the circuit breaker or fuse. Mark it for easy
reference.
■Do not leave children alone—children
should not be left alone or unattended in
an area where an appliance is in use. They
should never be allowed to sit or stand on
any part of the appliance.
■Teach children not to play with the
controls or any other part of the cooktop.
■Do not allow anyone to climb, stand or
hang on the cooktop.
■
CAUTION: Items of interest to children
should not be stored in cabinets above a
cooktop— children climbing on the cooktop
to reach items could be seriously injured.
■Always keep combustible wall coverings,
curtains or drapes a safe distance from your
cooktop.
■Always keep dish towels, dish cloths, pot
holders and other linens a safe distance
away from your cooktop.
■Always keep wooden and plastic utensils
and canned food a safe distance away from
your cooktop.
■Never wear loose-fitting or hanging
garments while using the appliance.
Flammable material could be ignited if
brought in contact with hot surface units
and may cause severe burns.
■Use only dry pot holders—moist or damp
pot holders on hot surfaces may result in
burns from steam. Do not let pot holders
touch hot surface units. Do not use a towel
or other bulky cloth. Such cloths can catch
fire on a hot surface unit.
■For your safety, never use your appliance
for warming or heating the room.
■Do not use water on grease fires. Never
pick up a flaming pan. Turn the controls
off. Smother a flaming pan on a surface
unit by covering the pan completely with
well fitting lid, cookie sheet or flat tray. Use
a multi-purpose dry chemical or foam-type
extinguisher.
■Flaming grease outside a pan can be put
out by covering with baking soda or, if
available, by using a multi-purpose dry
chemical or foam-type fire extinguisher.
■When flaming foods under the hood, turn
the fan on.
SAFETY PRECAUTIONS
COOK MEAT AND POULTRY THOROUGHLY…
Cook meat and poultry thoroughly—meat to at least an INTERNAL temperature of 160°F. and poultry
to at least an INTERNAL temperature of 180°F. Cooking to these temperatures usually protects against
foodborne illness.
3

4
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
■Do not let cooking grease or other
flammable materials accumulate on the
cooktop.
■Do not touch surface units. These surfaces
may be hot enough to burn even though
they are dark in color. During and after use,
do not touch, or let clothing or other
flammable materials contact the surface
units or areas nearby the surface units;
allow sufficient time for cooling first.
■Potentially hot surfaces include the
cooktop and areas facing the cooktop.
■To minimize the possibility of burns,
ignition of flammable materials and
spillage, the handle of a container should
be turned toward the center of the cooktop
without extending over any nearby surface
units.
■Always turn the surface unit control to off
before removing the cookware.
■Use proper pan size—Select cookware
having flat bottoms large enough to cover
the surface unit heating element. The use
of undersized cookware will expose a
portion of the surface unit to direct contact
and may result in ignition of clothing.
Proper relationship of cookware to burner
will also improve efficiency.
■Never leave surface units unattended at
high heat settings. Boilovers cause smoking
and greasy spillovers that may catch on fire.
■Only certain types of glass, glass/ceramic,
earthenware or other glazed containers are
suitable for cooktop cooking; others may
break because of the sudden change in
temperature.
■Keep an eye on foods being fried at high or
medium high heat settings.
■Foods for frying should be as dry as
possible. Frost on frozen foods or moisture
on fresh foods can cause hot fat to bubble
up and over the sides of the pan.
■Use little fat for effective shallow or deep-fat
frying. Filling the pan too full of fat can
cause spillovers when food is added.
■If a combination of oils or fats will be used
in frying, stir together before heating, or as
fats melt slowly.
■Always heat fat slowly, and watch as it heats.
■Use a deep fat thermometer whenever
possible to prevent overheating fat beyond
the smoking point.
■Never try to move a pan of hot fat,
especially a deep fat fryer. Wait until the fat
is cool.
■Do not store flammable materials near
the cooktop.
■Keep the hood and grease filters clean to
maintain good venting and to avoid grease
fires.
■Do not store or use combustible materials,
gasoline or other flammable vapors and
liquids in the vicinity of this or any
appliance.
■Clean only parts listed in this Owner’s
Manual.
■Do not leave paper products, cooking
utensils or food on the cooktop when not
in use.
■Keep cooktop clean and free of
accumulation of grease or spillovers
which may ignite.
■Never heat unopened food containers.
Pressure buildup may make container
burst and cause injury.
■Never leave jars or cans of fat drippings
on or near your cooktop.
WARNING!
SAFETY PRECAUTIONS

5
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
Use care when touching the cooktop. The glass surface of the cooktop will retain heat after the
controls have been turned off.
RADIANT SURFACE UNITS
■Avoid scratching the glass cooktop.
The cooktop can be scratched with items
such as sharp instruments, rings or other
jewelry and rivets on clothing.
■Never use the glass cooktop surface as a
cutting board.
■Do not place or store items on top of the
glass cooktop surface when it is not in use.
■Be careful when placing spoons or other
stirring utensils on glass cooktop surface
when it is in use. They may become hot and
could cause burns.
■Avoid heating an empty pan. Doing so may
damage the cooktop and the pan.
■Do not allow water, other liquids or grease
to remain on the cooktop or control panel.
■To minimize the possibility of burns, always
be certain that the controls for all surface
units are at the off position and the entire
glass surface is cool before attempting to
clean the cooktop.
■Do not operate the glass surface units if
the glass is broken. Spillovers or cleaning
solution may penetrate a broken cooktop
and create a risk of electrical shock.
Contact a qualified technician immediately
should your glass cooktop become broken.
■Clean the cooktop with caution. If a wet
sponge or cloth is used to wipe spills on a
hot surface unit, be careful to avoid steam
burns. Some cleansers can produce
noxious fumes if applied to a hot surface.
■
NOTE: We recommend that you avoid
wiping any surface unit areas until they
have cooled and the indicator light has
gone off. Sugar spills are the exception to
this. Please see the
Cleaning the Glass
Cooktop
section.
■When the cooktop is cool, use only the
recommended cleaning cream to clean the
cooktop.
■To avoid possible damage to the cooking
surface, do not apply the cleaning cream to
the glass surface when it is hot.
■After cleaning, use a dry cloth or paper
towel to remove all the cleaning cream
residue.
■Read and follow all instructions and
warnings on the cleaning cream labels.

6
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
Using the surface units.
Throughout this manual, features and appearance may vary from your model.
Never cook directly on the glass.
Always use cookware.
About the radiant surface units…
The radiant cooktop features heating
units beneath a smooth glass surface.
NOTE: A slight odor is normal when a new
cooktop is used for the first time. It is caused by
the heating of new parts and insulating materials
and will disappear in a short time.
NOTE: On models with a white glass cooktop,
it is normal for the surface to appear dicolored
when it is hot. This is temporary and will
disappear as the glass cools.
The surface unit will cycle on and off to
maintain your selected control setting.
It is safe to place hot cookware from the
oven or surface on the glass surface when
the surface is cool.
Even after the surface units are turned
off, the glass cooktop retains enough heat
to continue cooking. To avoid over-
cooking, remove pans from the surface
units when the food is cooked. Avoid
placing anything on the surface unit until
it has cooled completely.
■ Water stains (mineral deposits) are removable
using the cleaning cream or full strength white
vinegar.
■ Use of window cleaner may leave an
iridescent film on the cooktop. The cleaning
cream will remove this discoloration.
■ Don’t store heavy items above the cooktop.
If they drop onto the cooktop, they can cause
damage.
■ Do not use the surface as a cutting board.
,,,,
,,,,,,,,
,,,,,,,,,,,
,,,,,,,,,,
,,,,,,,
,,,
SURFACE
COOKING
,,,,
,,,,,,,,
,,,,,,,,,
,,,,,,,,,,
,,,,,,,,,
,,,,,,,
,,,
OFF CENTER
Always place the pan in the center of
the surface unit you are cooking on.
,,,,
,,,,,,,,
,,,,,,,,,,
,,,,,,,,,,,
,,,,,,,,,,
,,,,,,,
,,,,
DRAGGING
Do not slide cookware across the
cooktop because it can scratch the
glass. The glass is scratch resistant,
not scratch proof.
Radiant Surface Units
The control for the radiant surface unit
can be set anywhere between LO and HI
for an unlimited number of heat settings.
With the infinite switch the coil cycles on
and off to maintain your selected control
setting.
The control knob must be pushed in and
turned from the OFF position. When the
control knobs are in any position other
than off, they may be turned without
pushing down.
Be sure you turn the control knob off
when you finish cooking. You will feel a
click at the OFF position.
Cooktop temperatures increase with the
number of surface units that are on. With
3 or 4 units turned on, surface temperatures
are high so be careful when touching the
cooktop.
The HOT SURFACE indicator lights will
glow when any radiant element is turned
on, and will remain on until the surface is
cooled to approximately 150°F.
NOTE:
■ They come on when the unit is hot to the touch.
■ They stay on even after the unit is turned off.
■ They glow brightly until the unit is cooled to
approximately 150°F.
Be sure you turn the control knob to
OFF when you finish cooking.

7
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service
Bridge Burner
Make sure the pan rests flat on the glass
cooktop and it is not resting on the trim.
If you notice poor cooking performance,
move the pan to make sure it is flat on the
cooktop.
When the burner select knob points to
BRIDGE, the LEFT knob controls both the
left front surface unit and the bridge area.
Choose pans that match the circle/bridge
area as closely as possible.
When the burner select knob points to
FRONT, the LEFT knob controls the left
front surface unit only.
You can create an oblong heated area by using
the left rear unit in addition to the front unit
bridge combination.
Dual Surface Unit
The right front surface unit has 2 cooking sizes to
select from so you can match the size of the unit
to the size of the cookware you are using.
To use the large (9 inch) surface unit,
turn the COIL SIZE knob clockwise to .
Push in and turn the control knob to the
desired setting. The unit will heat the
entire area contained by the larger circle.
To use the small (6 inch) surface unit,
turn the COIL SIZE knob counterclockwise
to . Push in and turn the control knob
to the desired setting. The unit will only
heat the area inside the smaller circle.
Small 6 "
surface unit
setting
Large 9
"
surface unit
setting
Temperature Limiter
Every radiant surface unit has a
temperature limiter.
The temperature limiter protects the
glass cooktop from getting too hot.
The temperature limiter may cycle the
units off for a time if:
■ The pan boils dry.
■ The pan bottom is not flat.
■ The pan is off center.
■ There is no pan on the unit.

8
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
Selecting types of cookware.
The following information will help you choose cookware which will give good performance on glass cooktops.
Stainless Steel:
recommended
Aluminum:
heavy weight recommended
Good conductivity. Aluminum residues
sometimes appear as scratches on the
cooktop, but can be removed if cleaned
immediately. Because of its low melting
point, thin weight aluminum should not
be used.
Copper Bottom:
recommended
Copper may leave residues which can
appear as scratches. The residues can be
removed, as long as the cooktop is
cleaned immediately. However, do not let
these pots boil dry. Overheated metal can
bond to glass cooktops. An overheated
copper bottom pot will leave a residue
that will permanently stain the cooktop if
not removed immediately.
Porcelain Enamel Covered Cast Iron:
recommended
As long as the cookware is covered
completely with porcelain enamel, this
cookware is recommended. Caution is
recommended for cast iron cookware
that is not completely covered with
smooth porcelain enamel, as it may
scratch the glass ceramic cooktop.
Glass-ceramic:
usable, but not recommended
Poor performance. May scratch the
surface.
Stoneware:
usable, but not recommended
Poor performance. May scratch the
surface.
Check pans for flat bottoms by
using a straight edge.
Pans with rounded, curved, ridged
or warped bottoms are not
recommended.

9
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service
Care and cleaning of the cooktop.
Be sure electrical power is off and all surfaces are cool before cleaning any part of the cooktop.
Cooktop Frame
Use the same cleaning methods as those
described for the glass ceramic top with
the exception of using a scraper. Do not
scrape the frame as this will damage the
metal surface.
Control Knobs
The control knobs may be removed for easier
cleaning.
Before removing the knobs for
cleaning, please note that the knobs
are in the OFF position. When replacing
the knobs, check the OFF position to
insure proper placement.
The knob has a groove in each side. The
groove on one side has a spring clip. The
other groove is clear. Check the inside of
the knob and find the molded rib.
Wash knobs in soap and water but do not
soak. Avoid getting water down into the
knob stem holes.
Replace the knob by fitting the molded
rib inside the knob into the clear groove
on the stem.
Clear groove
Spring
clip
Molded rib
How to Remove Packaging Tape
To assure no damage is done to the finish
of the product, the safest way to remove
the adhesive left from packaging tape on
new appliances is an application of a
household liquid dishwashing detergent,
mineral oil or cooking oil.
Apply with a soft cloth and allow to soak.
Wipe dry and then apply an appliance
polish to thoroughly clean and protect
the surface.
NOTE: The plastic tape must be removed from
all chrome trim. It cannot be removed if it is
baked on.

10
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
Cleaning the glass cooktop.
Clean the glass surface with cleaning cream before you use the cooktop for the first time. Also, clean the glass
surface after each use. This helps protect the top and makes clean-up easier.
To clean the cooktop seal, let a wet cloth rest on it for a few minutes, then wipe clean. Use a mild detergent if needed.
Do not use a knife or any sharp object on the seal because it will cut or damage it.
Daily Cleaning
Use only a recommended cleaning
cream, such as Cerama Brite brand or
the Cooktop Cleaning Cream brand,
on the glass cooktop.
To maintain and protect the surface of
your new glass cooktop follow these steps.
Before you use the cooktop for the first
time, clean it with cleaning cream.
This helps protect the top and makes
clean-up easier.
■ Clean the surface with the cleaning cream
after each use.
■ Rub a few drops (less is better) of the cleaning
cream onto soiled area using a damp paper
towel. Buff with a dry paper towel until all soil
and cream are removed.
NOTE: On models with a white glass cooktop,
any grease spatter or greasy residue from a dish
towel will burn on the cooktop when the surface
units are heated, leaving a brown stain. This can
be removed with the cooktop cleaning cream
and the razor scraper. To avoid this brown
discoloration, remove any spatter with paper
towels and cooktop cleaning cream before
heating any surface unit.
For Heavy, Burned-On Soil…
Apply a few drops of the cleaning
cream to the (cool) soiled area.
Using a damp paper towel, rub the
cream into the burned-on area. As
with any burned-on spill, this may
require some effort.
Carefully scrape soil with razor
scraper. Hold scraper at a 30° angle
against the glass cooktop.
If any soil remains, repeat the steps
listed above. For additional
protection, after all soil has been
removed, polish the entire surface
with the cleaning cream.
Buff with a dry paper towel.
To order more cream and/or scrapers for
cleaning your glass cooktop, please call
our toll-free number:
National Parts Center . . . . . . . .800-626-2002
Cleaner . . . . . . . . . . . . . . . . . . . . .# WX10X300
Scraper . . . . . . . . . . . . . . . . . . . . .# WX5X1614
Cream & scraper kit . . . . . . . . .# WB64X5027
Special Care
Be sure to use a new sharp razor scraper. Do not
use a dull or nicked blade.
Sugary spillovers (such as jellies, fudge,
candy syrups) or melted plastics can
cause pitting of the surface of your
cooktop (not covered by the warranty)
unless the spill is removed while still hot.
Special care should be taken when
removing hot substances.
Turn off all surface units affected by
the spillover. Remove hot pans.
Wearing an oven mitt, hold the razor
scraper at a 30° angle to the cooktop.
Scrape the hot spill to a cool area
outside the surface unit.
With the spill in a cool area, use a dry
paper towel to remove any excess.
Any spillover remaining should be
left until the surface of the cooktop
has cooled. Do not continue to use
the soiled surface unit until all of the
spillover has been removed. Follow
the steps under Heavy Burned-On Soil
to continue the cleaning process.
NOTE: If pots with a thin overlay of aluminum,
copper or enamel are allowed to boil dry, the
overlay may bond with the glass cooktop and
leave a black discoloration. This should be
removed immediately before heating again
or the discoloration may be permanent.
Using a razor scraper will not
damage the surface if the 30° angle
is maintained.

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service
11
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Surface units will not Improper cookware •Use pans which are absolutely flat and match
maintain a rolling boil being used. the diameter of the surface unit selected.
or cooking is not
fast enough
Surface units do A fuse in your home may be •Replace the fuse or reset the circuit breaker.
not work properly blown or the circuit breaker
tripped.
Cooktop controls •Check to see the correct control is set for the surface
improperly set. unit you are using.
Tiny scratches (may Incorrect cleaning •Use recommended cleaning procedures.
appear as cracks) methods being used.
or abrasions on radiant
Cookware with rough •Be sure cookware bottoms and cookware are clean
cooktop glass surface
bottoms being used or before use. Use cookware with smooth bottoms. Tiny
coarse particles (salt scratches are not removable but will become less
or sand) were between visible in time as a result of cleaning.
the cookware and the
surface of the cooktop.
Cookware has been
slid across the cooktop
surface.
Areas of discoloration Improper cookware •Marks from aluminum and copper pans as well as
on the cooktop being used. mineral deposits from water or food can be removed
with the cleaning cream.
Hot surface on a model •This is normal. The surface may appear discolored
with a white glass cooktop. when it is hot. This is temporary and will disappear
as the glass cools.
Hot sugar mixtures Hot cooktop came •See the Cleaning the glass cooktop section.
or plastic melted into contact with
to the surface these substances.
Frequent cycling Improper cookware •Use only flat cookware to minimize cycling.
off and on of being used.
surface units

12
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
Before You Call For Service…
Troubleshooting Tips
Problem Possible Causes What To Do
Cooktop feels hot Improper cookware •The glass cooktop surface may seem hotter than you
being used. are used to. This is normal. Use pans which are
absolutely flat.
Foods cook slowly Improper cookware •Pan bottoms should be flat, fairly heavy weight and
being used. the same diameter as the surface unit selected.
Metal marks Incorrect cleaning •Use recommended cleaning procedures.
(may appear as cracks) methods being used.
Cookware has been •See the Cleaning the glass cooktop section.
slid across the cooktop
surface.
Dark streaks or specks Improper cookware •See the Cleaning the glass cooktop section.
being used.
Control knob will Cooktop controls •When the knob is in the OFF position, it must be
not turn improperly set. pushed in before it can be turned. When the knob
is in any other position, it can be turned without
being pushed in.

General Electric Company
Warranty Registration Department
P.O. Box 34070
Louisville, KY 40232-4070
Please place in envelope and mail to:
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability,
offers you Service Protection Plus™—comprehensive protection on
all your appliances—No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your money
back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range TV, VCR and much more—
any brand! Plus there’s no extra charge for emergency service and low monthly financing is
available. Even icemaker coverage and food spoilage protection is offered. You can rest easy,
knowing that all your valuable household products are products against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance.
Anywhere. Anytime.*
Cut here
13

Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of mind
of knowing we can
contact you in the
unlikely event of a
safety modification. 2After mailing the registration
below, store this document
in a safe place. It contains
information you will
need should you
require service.
Our service number is
800 GE CARES
(800-432-2737). 3Read your Owner’s
Manual carefully. It will
help you operate your new
appliance properly. If you
have questions, or need
more information, call
the GE Answer Center®
800.626.2000.
Model Number Serial Number
Important: If you did not get a registration card with
your product, detach and return the form
below to ensure that your product is registered.
Consumer Product Ownership Registration
Model Number Serial Number
Important
Mail
Today!
First
Name
Apt. #
Street
Address
City
Last
Name
Zip
CodeState
Date Placed
In Use
Month Day Year Phone Number
GE Appliances
General Electric Company
Louisville, Kentucky 40225
www.ge.com/appliances
Mr. Ms. Mrs. Miss
E-mail Address
Occasionally, we may allow selected companies to send you information.
Check here if you do not want this information.
Cut here
14

15
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service
GE Electric Cooktop Warranty
All warranty service provided by our Factory Service Centers
or an authorized Customer Care®technician. For service,
call 800-GE-CARES.
For The Period Of: GE Will Replace:
One Year Any part of the cooktop which fails due to a defect in materials or workmanship.
From the date of the During this full one-year warranty, GE will also provide, free of charge, all labor
original purchase and in-home service to replace the defective part.
Five Years A replacement glass cooktop if it should: crack due to thermal shock; discolor;
From the date of the crack at the rubber seal between the glass cooktop and the porcelain edge.
original purchase It will also be replaced if the pattern wears off or if any of the radiant surface
units burn out. During this limited additional four-year warranty, you will be
responsible for any labor or in-home service.
■Service trips to your home to teach you how to use the
product.
■Improper installation.
■Failure of the product if it is abused, misused, or used
for other than the intended purpose or used
commercially.
■Damage to the glass cooktop caused by use of cleaners
other than the recommended cleaning creams.
■Damage to the glass cooktop caused by hardened spills
of sugary materials or melted plastic that are not cleaned
according to the directions in the Owner’s Manual.
■Replacement of house fuses or resetting of circuit
breakers.
■Damage to the product caused by accident, fire, floods
or acts of God.
■Incidental or consequential damage to personal
property caused by possible defects with this appliance.
What GE Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225

16
Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
Service Telephone Numbers.
GE Answer Center
®
800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
In-Home Repair Service 800-GE-CARES (800-432-2737)
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First, contact the people who serviced your appliance.
Next, if you are still not pleased, write all the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
Printed in LaFayette, GA