GE Profile JP340 User manual

vvvvvv.GEAppliances.com
Safety Instructions ....... 2-4
Operating Instructions
Cookware Tips ............ 8, 9
Dual Surface Element ....... 7
Features of Your Cooktop ..... 5
Surface Elements ......... 6, 7
Temperature Limiter . ........ 7
Care and Cleaning
Control Knobs ............ ] 0
Glass Cooktop .......... ] ], ] 2
Troubleshooting Tips ...... 13
Consumer Support
Consumer Support.. Back Cover
_'arranty ................. 15
Write the model and serial
numbers here:
Model #
Serial #
You can find them on a label
trader the cooktop.
JP340
jP 55
jP 55
164D4290P097 49-80282 12-04 JR

IMPORTANTSAFETYINFORMATION.
READALLINSTRUCTIONSBEFOREUSING.
WARNING'!
For your safe_ the information in this manual must be followed to minimize the risk of fire or
explosion, electric shock, or to prevent property damage, personal injury, or loss of fife.
SAFETYPRECAUTIONS
When using electrical appliances, basic safety precaufions should be followed, including
the following:
Use this appliance only %r its intended use
as described in this manual.
Do riot attempt to repair or replace any
part of your cooktop unless it is specifically
recommended in this manual. All other
servicing should be refened to a qualified
teclxnician.
Always kee I) dishtowels, dish cloths, pot
holders arid other linens a safe distance
away flom your cooktop.
Always kee I) wooden arid plastic utensils
arid canned food a safe distance away flom
yonr cooktop. They may become hot arid
could cause burns.
iiiiiiiiiiii_iii
Be%re per%nning any service, disconnect
the cooktop power supply at the household
distribution panel by removing the flxse or
switching off the circuit breaken
Be sure your appliance is properly installed
arid grounded by a qualified technician in
accordance with the provided installation
instructions.
Haxe the installer show you the location of
the circuit breaker or flxse. Mark it fox easy
reference.
iiiiiiiiiiii_iii
iiiiiiiiiiii_iii
iiiiiiiiiiii_iii
Do riot leme children alone--xhildren
should riot be left alone or unattended
in an area where an appliance is in use.
They should hexer be allowed to sit or
stand on any part of the appliance.
Teach children riot to play with the
controls or any other part of the cooktop.
Do not allow anyone to climb, stand or
hang on the cooktop.
CAUTION:Items of interest to
children should riot be stored in cabinets
aboxe a cooktoi>--children climbing on
the cooktop to reach items could be
sex-iously injured.
Always kee I) combustible wall coxerings,
curtains or drapes a safe distance from
your cooktop.
iiiiiiiiiiii_iii
Never wear loose-fitting or hangh_g
garments while using die appliance.
Flammable material could be ignited
if brought in contact wiflx hot surface
elements arid m W cause se\_re bnF/ls.
Use only dUpot holders--moist or damp
pot holders on hot snrlCaces may result in
bums flom steam. Do not let pot holders
touch hot sur/_ace elements. Do not use a
towel or other bulky cloth. Such cloths can
catch fire on a hot sur/_ace element.
Fox your safew, hexer use your appliance
fox wanning or heating the room.
Do not use wamr on grease fires. Nexer
pick up a flaming pan. Turn dm conuols
off'. Smother a flaming pan on a surfi_ce
element by covering the pan complemly
with a well-fitting lid, cookie sheet or fiat
tray. Use a mnlfi-puli)ose dry chemical or
foam-type exfinguishen
Flaming grease outside a pan can be
put out by co_>dng wifll baking soda ox;
if available, 1)y using a multi-puq)ose dry
chemical or foam-Vpe fire exdnguishel;
When preparing flaming %ods under the
hood, turn the/_an on.
Do riot let cooking grease or other
flammable materials accumulate on
the cooktop.
2

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SAFETYPRECAUTIONS
Do not touch surface elements. These
surfaces may be hot enough to bum even
though they are dark in color During and
after use, do not touch, or let clofl_ing or
od_er flammable materials contact the
surf_ace elements or areas nearby the
surface elements; allow sufficient time
for cooling first.
Potentially hot surfaces include the
cooktop and areas lacing file cooktop.
To minimize the possibili U of bnrlls,
ignition of flammable materials and
spillage, the handle of a container
should be turned toward the cenmr
of flae cooktop without exmnding oxer
any nearby snifitce elements.
Always tm_ fl_e surlaace element control to
off before removing tile cookware.
Use proper pan size--select cookware
having fiat bottoms larg> enough m cox>r
the smt_ace element heating element. Tile
use of undersized cookware will expose a
portion of tim surt_ace element to direct
contact and m W result in ignition of
clothing. Proper relationship of cookwaie
to sniiCace element will also improx>
efficienc>
Never leaxe surface elements unattended at
high heat settings. Boiloxers cause smoking
and greasy spilloxers that may catch on fire.
Only certain types of glass, glass/ceramic,
earthenware or other glazed containers are
suitable for cooktop cooking; ofl_ers m W
break because of the sudden change in
temperature.
Kee I) an eye on foods being fried at high
or mediun>high heat settings.
Foods for fiTing should be as dry as
possible. Frost on fiozen foods or moisulre
on flesh foods can cause hot l_at to bubble
up and ox>r tile sides of tile pan.
Use little t_atfor eflective shallow or
deeI>tht fiTing. Filling d_e pan too fldl
of laatcan cause spillovers when food is
added.
If a combination of oils or fats will be used
in fi;ving, stir tog>ther before heating, or as
f:ats melt slowly.
Always heat fat sloMy, and watch as it heats.
Use a deep t_at theI_nomemr whenever
possible to prevent oveflleafing fat beyond
tile smoldng point.
Nexer u T to moxe a pan of hot Pat,
especially a deep fi_tfever V(ait until
tile t_atis cool.
Do not store flammable mamfials near
tile cooktop.
Kee I) tim hood and grease filmrs clean
to maintain g_od x_nfing and to avoid
grease fires.
Do not store or use combustible mamrials,
gasoline or other flammable vapors and
liquids in tile vicinity of this or any
appliance.
Clean only parts lismd in this Owner's
Manual.
Do not leave paper products, cooking
umnsils or food on tile cooktop when
not in use.
Kee I) cooktop clean and free of
accumnlafion of grease or spilloxers
which may ignite.
Nex>r heat unopened food containers.
Pressure bnildup may make container
burst and cause injm T.
Nex>r leave jars or cans of Pat drippings
on or near your cooktop.
Nex>r use your appliance for wmlning or
heating tile room.
COOKMEATANDPOULTRYTHOROUGHLY...
Cookmeat andpoultry thoroughly--meat toat leastan INTERNALtemperatureof 160°Fandpoultry
toat least an INTERNALtemperatureof 180°ECookingto thesetemperaturesusuallypmtects against
foodbomeillness. 3

IMPORTANTSAFETYINFORMATION.
READALLINSTRUCtiONSBEFOREUSING.
WARNING!
RADIANTSURFACEELEMENTS
Use care when touching the cooktop. Theglass surface of the cooktop will retain heat after the
controls have been turned off.
Avoid scratching tile glass cooktop.
Tile cooktop can be scratched with imms
such as sharp insuuments, tings or other
jeweh y and rixets oil clothing.
Nexer use the glass cooktop surt_ace as
a cutting board.
Do not place or store items oil top of the
glass cooktop surface when it is not in use.
Be careflfl when placing spoons or other
stirring utensils on glass cooktop surface
when it is in use. Tiley may become hot
and could cause bums.
Avoid heating an empty pan. Doing so may
damage the cooktop and the pan.
Do not allow watel, other liquids or grease
to remain oil the cooktop.
To minimize die possibility of bums, always
be certain flint tile controls for all sur£_ce
elements ate at file off position and the
entire glass snrface is cool before
atmmpting to clean the cooktop.
Do not operam die glass surPace elements
if die glass is broken. Spillovers or cleaning
soluuon m W penetram a broken cooktop
and cream a risk of electrical shock.
Contact a qualified technician immediately
should your glass cooktop become broken.
Clean the cooktop wifll caution. If a wet
spong_ or clodl is used to wipe spills oil
a hot surface element, be careflfl to axoid
smam bums. Some cleansers can produce
noxious flnnes if applied to a hot surPace.
NOTE."_a:e recommend fllat you axoid
wiping any surPace element areas until dtey
have cooled and tile indicator light has
g_ne off: Sugar spills are tile exception
to this. Please see the Cleaning the Glass
Cooktop secdon.
¼]ten tile cooktop is cool, use only
CERAMA BRYTE a°(:eramic Cooktop
Cleaner and the CERAMA BRYTE a°
Cleaning Pad to clean the cooktop.
To mold possible damage to tile cooking
surface, do not apply the cleaning cream
to the glass snrface when it is hot.
After cleaning, use a di T cloth or paper
towel to remoxe all the cleaning cream
residue.
Read and follow all instructions and
warnings oil the cleaning cream labels.
Use care when touching tile cooktop. Tiae
glass suifi_ce of the cooktop will retain heat
after the controls haxe been turned OFF.
'4 Do not stand oil the glass cooktop.
i,arge scratches or impacts to glass
cooktops can lead to broken or
shattered glass.
READANDFOLLOWTHISSAFETYINFORMATIONCAREFULLY.
SAVETHESEINSTRUCtiONS
4

Featuresofyourcooktop, www.GEAppliances.com
Throughout this manual, features and appearance may vary from your model.
36" model
(Features and appearance mayvary)
30" model (Features and appearance may vary)
FeatureIndex(Featuresand appearances may vary.) Explained onpage
O Radiant Surti_ce Elements 6, 7
O Dual Surlilce Element 7
I,efl Rear Element Control Knob 6
@ I,efl Front Stmfi_ce Element Control Knob 6
O Sulqfhce Element ON Indicator I,ight 6
O Right Rear Element Control Knob 6
Dual Element Control Knob 7
Hot Sm_lhce Indicator i,ights 6
O Dual Element Selector Knob 7
O Center Sm'ti_ce Element Control Knob 6 5

Usingthesurfaceelements.
Throughout this manual, features and appearance may vary from your model.
How to Set
Push the knob down and mrn in either
direction to the setting you want. \._]_en
the control is in any position other than
OFF,it may be rotated without pushing
it down.
At both OFFand HI the control clicks
into position. Ym may hear slight
clicking sounds during cooking,
indicating the control is keeping the
power level you set.
The controls tot the radiant surfi_ce
elements can be set anywhere between
LOand HItot an unlimited number oI
heat settings. _,\]th the iINnite switch the
element cycles on and off to maintain
your selected control setting.
The ON indicator light will glow when
any surtilce eleinent is on.
AHOTSURFACEindicator light will glow
when anv radiant element is turned on
and will remain on tmtil the stmfhce is
cooled to approximately 150°E
NOTE:
Itcomesonwhentheelementishottothe
touch.
Itstaysonevenaftertheelementisturnedoff.
Itglowsbrightlyuntilthedementiscodedto
approxlknately150°£
BesureyouturnthecontrolknobtoOFF
whenyoufinishcooking
Never cook directly on the glass.
Always use cookware.
Always center flTepan on the surface
element you are using.
About the radiant surface elements...
The radiant cooktop teatm'es heating
elements beneath a smooth glass stmfi_ce.
NOTE."As@htodorisnormalwhenanew
cooktopisusedforthefksttime.It iscausedby
theheatingofnewpartsandinsulatingmaterb/s
andwill disappearina shorttime.
NOTE."Onmodelswithhght-coloredg/ass
cooktops,itisnormalforthecookingzonesto
changecolorwhenhotorcoolingdown.Thisis
temporaryandwi//disappearasglasscoolsto
roomtemperature.
The stm'iace element will cycle on and off
to maintain your selected control setting.
Avoid plating utensils that could
become hot or plastics that could melt
on the surtiace element tmtil it has
cooled completely:
Waterstains (mineraldeposits)areremovable
using thecleaningcream or full strength white
wnegar
Useof windowcleanermayleavean
iridescentfilmonthecooktop.Thecleaning
creamwillremovethisdiscoloration.
Don'tstoreheavyitemsabovethecooktop.
If theydropontothecooktop,theycancause
damage.
It is sate to place hot cookware (fl'om the
oxen or surli_ce) on the glass cooktop
when the sm'tiace is cool,
Do not use thesurface as acutting board
is cooked.
Even after the surface elements are
turned off, the glass cooktop retains
enough heat to continue cooking. To
avoid overcooking, i'eiilove [)_lns ][i'Oiil
the smti_ce elements when the fi_od
Donot slide
cookwarethecooktopaCross
becauseit can
scratchtheglass
Theglass,s
scratch-resistant,
not scratchproof

www.GEAppliances.com
Large
surface /_
setting/ OFF
Smal
Surface
elereen[
seEIi g
€5 r_
Dual Surface Element (onsomemodels)
Thewht frontsurfaceelementhas2cooklbg
s/2estoselectfromsoyoucanmatchthesloe
oftheelementtothesloeofthecookware
youareusing.
To use the large surface element, turn
the SELECTORknol) to (_). Push down
and turn the control knob to the desired
setting. The element will heat the entire
area contained by the larger circle.
To use the small sm_hce element, turn
the SELECTORknob to e, Push in and
tm'n the control knob to the desired
setting. The element will only heat the
area inside the smaller circle.
Surface Elements Cycle On and Off
Suitace eleinents will cycle on and off
to maintain the temperatm'e you have
selected.
_dl radiant smti_ce elements have a
temperatm'e limiter that protects the
glass cooktop fl'om getting too hot.
The temperatm'e limiter may cycle the
elements off while cooking if:
Thepanboils dr_z
Thepanbottom/s not fiat.
Thepan/s off-cente_
Thereisnopan on the elemen_

Selectingtypesofcookware.
The following information will help you choose cookware which will give good performance on glass cooktops.
iiii
Check pans for flat bottoms by
using a straight edge.
Stainless Steel'.
recommended
Aluminum:
heavyweight recommended
(;ood conductixJq:. _Muminun_ residue
sometimes appeai_ as scratches on the
cooktop but can be removed if cleaned
immediately: Because of its low melting
point, thin weight alunfilmm should not
be used.
Copper:
recommended
PorcelainEnamel-CoveredCastIron:
recommended
_s long as the cookware is covered
comi)letely with porcelain enamel, this
cookware is recommended. Caution is
i'ecoiiliilended tk)i" cast-iron cookware
that is not completely covered with
Slnooth porcelain elmmel, since it inav
scratch the glass ceralnic cooktop.
Glass-Ceramic:
usable,butnotrecommended
Poor perfimnance. Ma) scratch the
StlI];Ice.
CopperBottoms:
usable,butnotrecommended
Pans with Col)per bottoms may leave
residue ai)pearh_g as scratches. Relnove
anv residue imn_ediatelv after use. Do not
let a pot boil di'v. Overheated metal can
bond to the glass cooktop and leave a
i)eHnai_ei_t stain if it is not relnoved
imlnediatel_:
Stoneware:
usable,butnotrecommended
Poor perfimnance. Ma) scratch the
StlI];Ice,
Use pans that inatch the diameter of the
sui_hce elen/ent, Cooking pei_bi_nance
will not be as good if the cookware is
either slnaller or lalger than the surti_ce
elenmnt.
Pans with rounded, curved, ridged
or warped bottoms are not
recommended.
Do not placewet pans
on the glass cooktop.
Do not use woks with support
rings O0 the glass cooktop
For Best Results
Place only dry pans on the surfl_ce
elements. Do not place lids on the
surlilce elements, particularly wet
lids.
Do not use woks that have suI)port
rings. This type of wok will not heat
on glass surlhce elements.
_'e recolnlnend that you use only a
flat-bottomed wok. They are available
at your local retail store. The bottom
of the wok should have the same
diameter as the surface elen_ent
to enstlre l)rol)er contact.
Some special cooking procedures
require specific cookware such as
i)ressure cookers, deep-tat flTers, etc.
All cookware inust have fiat bottoms
and be the correct size.
Use flat-bottomed woks
on the glass cooktop,
8

www.GEAppliances.com
] F
Righfl
Wrong'
Note: Rat-bottomed canners are
required for glass cooktops.
Observethe Following Points in Canning
Pots that extend be_md 1" of
the surIhce element's circle are not
recoilli//ended li)r i/lost S/lI]ilCe cooking.
Howe\'e_; when canning with wate_q)ath
or pressm'e canne_; lmge>dian/eter pots
may be used. This is because boiling
water tenlperatures (even under
pressure) are not hmmfld to tile
cooktop S/iFlilces S/IFI'o/Inding tile
surfi_ce elements.
HOWEVER, DO NOT USE lARGE-
DI?d'4ETER CANNERS OR OTHER
IARGE-DDd_4ETER POTS FOR
FI).YINGOR BOIl,IN(; FOODS OTHER
THAN X£&_TER.Most syrup or sauce
mixtm'es--and all _'i)es offl'ying---_'ook
at temperatm'es much higher than
boiling water: Such temperatures could
eventually haml tile glass cooktop
SIIFJ[ilces.
] Be sure tile canner fits oxer tile
center of tile surIi_ce element. If
your cooktop or its location does
not allow tile canner to be centered
on tile sm'fi_ce element, use
smalle>diamemr pots tor good
cmming results.
] Flat-bottomed canne_ must be
used. Do not use cannei5 with
flanged or rippled bottoms (often
found in emunelware) because they
don't make enough contact with
tile sm_fi_ce elements and take a
long dine to boil wam_:
[] Remember that cmming is a
I)r°cess that ,generates laroe
}llllO/Ints o1[ ste}lIl/. To avoid b/lYns
fl'om steam or heat, be careflfl
when canning.
NOTE:If yourhousehaslow voltage,
canningmaytake longerthan expected,
eventhoughdirectionshavebeen carefully
followed. Theprocesstime will be
shortenedby'.
(1) usinga pressure canner,and
(2) startingwith HOTtap water for fastest
heatingoflarge quantitiesof water
CAUTION:
Safecanningrequiresthat harmful
microorganismsare destroyedand that
thejars are sealedcompletely.When
canningfoodsin a water-bathcanner,
agentle butsteadyboil mustbe
maintainedfor therequired time.When
canningfoodsin a pressurecanner,the
pressuremustbemaintainedforthe
requiredtime.
'After youhaveadjustedthecontrols,
itis very importantto makesurethe
prescribedboil or pressurelevelsare
maintainedfor therequired time.
Sinceyoumustmakesure toprocessthe
canningjars for theprescribedtime,with
no interruptioninprocessingtime,do not
can onanycooktopsurfaceelementif
yourcanneris notflat.
[] VVhen canning, use recipes and
procedm'es fl'om reputal)le sources.
Reliable redpes and procedm'es are
available fl'om tile manufi_cturer of
VO/II" c;innei'; Ill_ln/ltilCttlI'eI's of glass
.ja_sfin"canning, such as Ball and
Kerr brand; and tile United States
Department of Agricultm'e
Extension Service.
9

Careand cleaningofthecooktop.
Be sure electrical power is off and all surfaces are cool before cleaning any part of the cooktop.
How to Remove Protective Shipping Film and Packaging Tape
Carefldly grasp a corner of the protective
shipping film with _ur finge_ and slowly
peel it fl'om the appliance surfi_ce. Do
not rise any sha_1) items to I'emo\'e the
film. Remove all of the film beti_re using
the appliance tier the fi_t time.
To assure no damage is done to the finish
_ff the prochlct, the satest way to remove
the adhesive fl'om packaging tape on new
appliances is an application ofa hotlsehold
liquid dishwashing detergent. Apply with
a soft cloth and allow to soak.
/VOTE:Theadhesivemustberemovedfromall
parts.Itcannotberemovedif it isbakedon.
Moldedrib Control Knobs
Thecontrolknobs maybe removedforeasier
cleanlbg.
Make sure the knobs are in the OFF
positions and pull them straight off the
stems fi)r cleanin ,
Clear groove
The knobs can be cleaned in a
dishwasher or they may also be washed
with soap and water: Make stu'e the insides
of the knobs are dry beli_re replacing.
Replace the knobs in the OFF position
to enstli'e pi'opei" pl_lcei/lent.
10

Cleaningtheglasscooktop. . .GEA..liances.com
Clean your cooktop after
each spill. Use CERAMA
BRYTE®Ceramic Cooktop
Cleaner.
Normal Daily Use Cleaning
ONLY use (:EILBd_JIABRYTE _'Ceranfic
Cooktop Cleaner on the glass cooktop.
Other creams may not be as eflbctixe.
To maintain and protect the smti_ce of
yore" glass cooktop, tollow these steps:
[] Befiwe using the cooktop for the
fi_t time, clean it with CEI_BdMA
BRYTE ':Ceramic Cooktop Cleane_:
This helps protect the top and
makes cleanup easier:
[] Daily use of (:EI_4A BRYTE _)
Ceramic (:ookt{}p Cleaner will help
kee I) the cooktop looking new.
[] Shake the cleaning creanl well.
Apply a few drops of CEILZ_dMA
BRYTE (':Ceramic Cooktop (:leaner
directly to the cooktop.
[] Use a paper towel or CEILQMA
BRVFE _>Cleaning Pad for Ceramic
Cooktops to clean the entire
cooktop S[lI'_ilce.
[] Use a dry cloth or paper towel
to remove all cleaning residue.
No need to rinse.
NOTE: It is very important that you DONOT
heat the cooktop until it has been cleaned
thoroughlg
UseaCERAMABRYT£_Cleaning
PadforCeramicCooktops.
Burned-On Residue
WARNING:DAMAGEtoyourglasssurface
mayoccurif youusescrubpadsotherthan
thoserecommended.
[] Allow the cooktop to cool.
[] Spread a f_'w drops ot CEIL_d_IA
BRYTE (_2'Cerallli{- Cookto I) Cleaner
on the entire burned residue area.
[] Using the included CEI_Bd_IA
BRYTE <_:'Cleaning Pad flw Ceramic
Cooktops, Iub the residue area,
ali))lying,, pressure as needed.
[]
[]
If any residue remains, repeat the
steps listed above as needed.
For additional protection, after
all residue has been remoxed,
polish the entire surtace with
CEI_Bd_4A BRYTE ':Ceramic
())oktop Cleaner and a paper towel.
&ii))(((;)7¸::
TheCERAMABRYTE_Ceramic
Cooktop Scraper and all
recommended supplies are
available llTrough our Parts Cente_
See flTstructions under "ToOrder
Parts" section on next page.
NOTE:Do not use a dull or
nicked blade.
Heavy, Burned-On Residue
[] Allow the cooktop to cool.
[] Lrse a single-edge razor blade
scraper at approximately a 45 °
angle against the glass surtace
and scrape the soil. It will be
necessary to apply pressure to
the razor scraper in order to
remove the residue.
[] After scraping with the razor
scrape_; spread a few drops of
CE/_Bd_IA BRYTE ) Ceramic
()}oktop Cleaner on the entire
burned residue area. Use the
(:EI_Bd_IA BRVFE ': Cleaning Pad to
remove any remaining residue.
[] For additional protection,
after all residue has been
removed, polish the entire
surfilce with (;ER,Bd_IA BRYTE ')
Ceramic Cooktop Cleaner
and a paper towel.
11

Cleaningtheglasscooktop.
Metal Marks and Scratches
[] Be careful not to slide pots and
pans across your cooktop. It will
leave metal markings on the
cooktop stlrtilce.
These marks are removable using
the CEI_L_dVIABRYTE <':Ceramic
Cooktop Cleaner with the CEIL_d'dA
BRYTE c_Cleaning Pad tot Ceramic
Cooktops.
[] If pots with a thin oxerla} of
almninmn or copper are allowed
to boil (hT, the overlay may leave
black discoloration on the cooktop.
This should be removed
immediately betin'e heating
again or the discoloration may
be pemmnent.
WARNING'. Carefullycheckthe bottom ofpans
for roughnessthat would scratchthe cooktop.
Glasssurface--potential forpermanent damage.
Our testing shows that if you
are cooking high sugar mixtures
such as jelly or fudgeand have
a spillover, it can cause
permanent damage to the glass
surface unless the spillover is
immediately removed.
Damage from Sugary Spills and Melted Plastic
[] Turn off all smthce elements.
Remove hot pans.
[] Wearing an oven mitt:
a. Use a single-edge razor blade
scraper (CEI_Dd'v]A BRYTE ':
Ceramic Cooktop Scraper) to
I/lOVe the spill to acool _lI'e_l on
the cooktop.
b. Remove the spill with
paper t_m'els.
[] Any remaining spillover should be
left until the sm_i_ce of the cooktop
has cooled.
] Don't use the smti_ce elements
again until all of the residue has
been completely removed.
NOTE:If pittlng or indentatbn in the glass
surfacehasalready occurred,thecooktopglass
will have to be replaced In thiscase,servicewill
benecessa_
To Order Parts
To order CEI_d'dA BRYTE _Ceramic
Cooktop Cleaner and the cooktop
scrape_; please call ore" toll-ti'ee number:
National Parts Center 800.626.2002
CERAMA BRYTE®Ceramic
CooktopCleaner ........... # WXTOX300
CERAMA BRYTE_Ceramic
CooktopScraper ........... # WXTOX0302
Kit ........................ # WB64X5027
(Kitincludes creamandcooktopscraper)
CERAMA BRYTE_Cleaning Pads for
Ceramic Cooktops ......... #WXIOX350
12

Beforeyoucall forservice...
Troubleshooting -tips
Save time and money/.Review the charts on the following
pages first and you may not need to carl for service.
www.GEAppliances.com
Surface elements will
not maintain a rolling
boil or cooking is slow
Possible Causes
Improper cookware
being used.
What To Do
•Use pans which are absolutely flat and match
tile diauleter of tile stlrfilce eleu/ent selected.
Surface elements do A fuse in your home may be • Replace tile fl/se or reset tile drcuit breaker:
notwon properly blown or the circuit breaker
tripped.
Cooktop controls • Check to see tile correct control is set fl:,r the stu'J[_l('e
improperly set. element you are using.
Tiny scratches ormetal Incorrect clemlh_g •Use recommended cleaning procedtu'es.
marks or abrasions on methods being used.
radiant cooktop glass Cookware with rough •Be sure cookware bottoms and cookware are clean
surface bottoIllS being used or heft)re rise. EJse cookw;ire with SlllOoth bottolns.
coarse particles (salt Tiny scratches are not removable but \\'ill become
or sand) were between less visible in tim e as a result of clealfiug.
the cookware m_d the
surface of the cooktop.
Cookwaxe has been
slid across the cooktop
surface.
Areas of discoloration Improper cookware • Marks fi'om aluminum and copper pans as well as
or dark streaks on the being used. mineral deposits fl'om water or fl)od can be removed
cooktop with the cleaning cream.
Hot surface on amodel • This is normal. The surihce may appear discolored
with alight-colored cooktop, when it is hot. This is temporary and will disappear
as the glass cools.
Food spillovers not cleaned • See the Cleaningthe glass cooktop section.
before next use.
Incorrect cleaning methods •Use recommended cleaning procedures.
being used.
Plastic melted to Hot cooktop came into •See the Glass surface--potential for permanent damage
the surface contact with plastic placed sectiou in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cycling offand Improper cookware •Else only flat cookware to minimize cycling.
on of surface elements being used. See Surface elements cycle on and off section.
Controlknobwill
notturn Cooktop controls
improperly set.
• When tile knob is ix] tile OFFposition, it must be
pushed in befl>re it cai] be turi]ed. When tile kI]ob
is in any other position, it can be turned without
being pushed ill
13

m
Notes.
m
__
r_
m
m
O_
14

GEElectric CooktopWarranty.
Aft warranty service provided by our Factory Service
Centers, or an authorized Customer Care®technician.
Toschedule service, on-line, 24 hours a day, vis# us at
www.GEAppliances.com, or call 800.GE.CARES (800.432.2737).
Staple your receipt here.
Proof of the orig&al purchase
date is needed toobtain service
under the warrant_
GEWill Replace:
Fromthedateof the
originalpurchase
Anypart of the cooktop which fifils due to a defect in materials or wor!unanship.
Dudng this full one-year warranty, GE will also provide, free of charge, all labor
and in-home serxice to replace the def"crime part,
Fromthedateof the
origina!purchase
A replacement glass cooktop if it should crock due to themml shock, (liscolo_;
or if the pattern wea_ ofl_
A replacement radiant surface elementif it should burn out.
During this lim#ed additional four-year warranty, you will be responsible fin" any labor or
in-home service.
Service trips to your home to teach you how to use
the product.
hnproper hastallation, delivery or maintenance.
Failure of the product if it is abused, misused, or
used for other thma the intended purpose or used
commercially.
Dmnage to the glass cooktop caused by use of cleaners
other thma the recommended clemlhlg cretans mad
pads.
Damage to the glass cooktop caused by haxdened spills
of sugaJ_y materiaJs or melted plastic that are not clem_ed
according to the directions in the Owner's MmmaJ.
Replacement of house fuses or resetting of circuit
breakers.
Damage to the product caused by accident, fire, floods
or acts of God.
h_cidentaJ or consequential damage caused by possible
defects with this applimlce.
Damage caused after delivery.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. Toknow
what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General
Warrantor."General Electric Company.Louisville, KY 40225
/5

ConsumerSupport.
GEAppliancesWebsite www.GEAppliances.com
Have a question or need assist;race with your appliance? Try the (;E Al)pliances Website 24 hotn_ a (la);
any day of the year'. For greater convenience and faster se_Mce, you can now download Owner's Manuals,
order parts, catalogs, or even schedule service on4ine. You can also "_&sk Ore" Team of Experts .....
yO/lI" questions, alld so iiluch i/loi'e,,,
ScheduleService www.GEAppliances.com
Expert (;E repair se_Mce is one one step awa) from yore" doo_; Get on-line and schedule veto" service at
your comenience 24 hom_ am da_ of the ',ear! Or call 800,GE,(:ARES 800,432,2737) during nomml
business hom_,
RealLifeDesignStudio www.GEAppliances.com
GE supports tile Universal Design concept--products, services and enviromnents that can be used by
people of all ages, sizes and capabilities. _'e recognize tile need to design fi)r a wide range of physical and
ment;d abilities and impaim_ents. For details of GE's Universal Design applications, including kitchen
design ideas fin" people with disabilities, check out ore" _,Vebsite today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Extended Warranties www.GEAppliances.com
Pro'chase a (;E extended warranty and learn about special disco/rots that are axailable while yore" warranty
is still in effect. You can pro'chase it on-line anytime, or call 800.626,2224 during nom_al business hom_.
GE (_onsulner Heine Serxices will still be there after )our warran D, expires.
PartsandAccessories www.GEAppliances.com
Individuals qualified to se_'i('e their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hom_ evei'v day or
by phone at 800.626.2002 during nom_al business hom_.
Instructionscontainedin thismanualcoverprocedurestobeperformedbyanyuser.Otherservicinggenerally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
ContactUs www.GEAppliances.com
If' you are not satisfied with tile service you receive from GE, contact us on our _'ebsite with all tile details
including yore" phone II/llllbeI; oF write to: General Manage_; C/lStOllleF Relations
GE Appliances, Appliance Park
I,ouisville, KY 40225
RegisterYourAppliance www.GEAppliances.com
Register your new applimlce on-line----at your conYenience! Tiinely product registration will allow tot
enhanced COlllllltlllicatiOll aild prompt service tllldei" tile temps of}otlr WalTallt}_ should tile need arise.
You may also mail in tile prepfinted registration card included in tile I)ackim*_ material.
Printed in flTeUnited States