GE Monogram ZBD3500 User manual

GE Monogram ®
Use and Care Guide
Dishwasher
ZBD3500
ZBD3540
ZBD3900

Consumer Information
Dishwasher
Introduction Your new Monogram dishwasher makes an eloquent statement of style, convenience and kitchen
planning flexibility. Whed_er you chose it for its purity of design, practical features or assiduous
attention to detail-or for all of tt_ese reasons-you'll find dmt your Monogrmn dishwasher's
superior blend of form and flmction will delight you for years to come.
The in%rmation on tt_e %llowing pages will help you operate and maintain your dishwasher
properly.
For a listing of dealers-or if you have ott_er questions-in tt_e USA, call tt_e GE Answer (;enter ®
800.626.2000. In Canada, call 1.888.880.3030.
Contents Appliance Registration ................ 3, 23
(;are and (;leaning ...................... 15
Consumer Sma,ices .................... 3, 20
Model and Serial Number Location ........ 3
Operating Instructions ................ 6-13
Control Panel ........................ 6, 7
Display Lights .......................... 8
CleanSensor ........................... 9
Water Temperature ................... 10
Rinse Agent .......................... 10
Dishwasher Door ...................... 10
Adding a Forgotten Dish to Wash Cycle . .10
Detergents ........................... 11
Dishwasher Racks .................. 12, 13
Optional Accessories .................... 14
Problem Solver ...................... 16-18
Safety Instructions ..................... 4, 5
Canada Warran V ....................... 23
USA Warran V .......................... 24
2

Before
usin¢
.yOUr
dishwasher
Read this guide careflflly. It is intended to help
you operate and maintain your new dishwasher
properly.
Keep it handy %r answers to your questions.
If you don't understand something or need
more help, call in the USA:
GE Answer Center ®,
800.626.2000,
24 hours a day, 7 days a week
In Canada, call 1.888.880.3030.
Write
down the
model &
serial
numbers
You can find the model and serial numbers on
the mb wall just inside the door.
These numbers are also on the Consumer
Product Ownership Registration Card packed
separately with your dishwasher.
Before sending in this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
seta,ice calls concerning your dishwasher.
If.you received
a damaged
dishwasher
hmnediately contact the dealer (or builder)
that sold you the dishwasher.
Save time
& money Befbre you request seia,ice, check the Problem
Solver in the back of this guide.
It lists causes of minor operating problems that
you can correct yourself.
service
To obtain se_a_ice, see the Consumer Seta,ices
page in the back of this guide.
We're proud of our seia,ice and want you to be
pleased. If for some reason you are not happy
with the seia,ice you receive, here are three
steps to follow for filrther help.
For customer,; in the USA:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are sdll not pleased, write all the
details-including your phone number-to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved,
write:
M_0or Appliance Consumer
Action Progrmn
20 North Wacker Drive
Chicago, IL 60606
For customers in Canada:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, x,_'ite all the
details-including your phone number-to:
Manager, Consumer Relations
Camco Inc.
1 Factory Lane, Suite 310
Moncton, N.B. El(; 9M3

IMPORTANT SAFETY INSTRUCTIONS
t, WARNING!
For your safety, the information in this guide
must be followed to minimize the risk of fire,
explosion, electric shock, or to prevent property
damage, personal injury, or loss of life.
•Do not tamper v_ith controls.
• Do not abuse, sit on, or stand on the door or
dish rack of the dishwasher.
• Do not discard a dishwasher without first
removing the door of the washing
compartment.
• Do not store or use combustible materials,
gasoline or other flanunable vapors and
liquids in the vicinity of this or any other
appliance.
• Do not allow children to pl W inside, on
or with this appliance or any discarded
appliance.
WATER HEATER SAFETY
Under certain conditions hydrogen gas may be
produced in a water heater that has not been
used for two weeks or more. HYDROGEN
GAS IS EXPLOSIVE.
If the hot water has not been used fbr two
weeks or more, prevent the possibility of
damage or injmy by turning on all hot water
faucets and allowing them to run for several
minutes. Do this befbre using any electrical
appliance which is connected to the hot water
system. This simple procedure will allow any
built-up hydrogen gas to escape. Since the gas
is flmnmable, do not smoke or use an open
flame or appliance during this process.
PROPER INS TALLA TION AND MAINTENANCE
This dishwasher must be properly installed and
located in accordance with the Installation
Instructions before it is used. If you did not
receive an Installation Instructions sheet with
your dishwasher, you can receive one by calling
tts toll-free in the USA, at the GE Answer Center%
800.626.2000. In Canada, call 1.888.880.3030.
• Connect to a grounded metal, permanent
wiring system; or run an equipment-
grounding conductor with the circuit
conductors and connect to the equipment-
grounding terminal or lead of the appliance.
• hnproper connection of the equipment-
grounding conductor can result in a risk of
electric shock. Check with a qualified
electrician or sma,ice representative if you are
in doubt whether the appliance is properly
grounded.
• Dispose of discarded appliances and shipping
or packing material properly.
• Do not attempt to repair or replace any part
of your dishwasher unless it is specifically
recommended in this manual. All other
sma,icing should be referred to a qualified
technician.
• To minimize the possibility of electric shock,
disconnect this appliance fl'om the power
supply before attempting any maintenance.
NOTE: Turning the dishwasher off does not
disconnect the appliance fi'om the power
supply. We recommend having a qualified
technician seta,ice your appliance.
4

WHEN USING YOUR DISHWASHER
Use this appliance only for its intended
purpose as described in this Owner's Guide.
• Use only powder, tabs or liquid detergents
or wetting agents recommended fbr use in a
dishwasher and keep them out of the reach
of children.
• Locate sharp items so that they are not likely
to damage the door seal.
•Load sharp knives with the handles up to
reduce the risk of cut-type injuries.
• Do not wash plastic items unless marked
dishwasher s@ or the equivalent. For
plastic items not so marked, check the
rnanufitcmrer's recommendations.
•Non-Dishware Items: Do not wash items such
as electronic air cleaner filters, fi.lrnace filters
and paint brushes in your dishwasher. Damage
to dishwasher and discoloration or staining of
dishwasher may result.
• Do not touch the heating element during or
immediately after use.
• Do not operate your dishwasher unless all
enclosure panels are properly in place.
• (;lose supeia_ision is necessm T if this
appliance is used by or near children.
• Load light plastic items so they will not
become dislodged and drop to the bottom of
the dishwasher-they might come into contact
with the heating element and be damaged.
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
5

Control Panel
Dishwasher
You can locate
your model
number on the
tub wall just
inside the door.
Throughout this
manual, Jbatures
and appearance
may vary from
your model.
STATUS LOADSELECTIONS OPTIONS
SENSING C/eanSensor
WASHING
RINSING
DRYING
CLEAN
IIIIIIIII248
I.o._11_o_II_.,._I1o_11.,._II_o_.I1.,_11._oII_o_IIo_,_I
I II_"_I1_"_11II_"°_°I1_"_°_11"'"_II°_II'_'_'II_"_I
Control
Settings
1. The Status
The Status display tells you what's happening while the dishwasher is in operation and also any
malfunctions if they occur. The lights will come ON indicating the sequence of operation the
dishwasher is in.
SENSING
WASHING
RINSING
DRYING
CLEAN
Displayed &lring periods using CLEANSENSOR technology to measure file
amount of soil in the load and decide if another prewash is needed.
Displayed (huing prewash and main wash periods.
Displwed (huing rinse periods.
Displwed (huing HEATED DRY.
Displwed when <_cle is complete. Light remains ONunfil door is opened.
2. Load Selections
The light above the selected pad will be ON to indicate which LOAD SELECTION has been
selected.
NORMAL For loads of everyday dishes, glasses and cookware wifll nlediunl soils.
POTS PANS For heavily soiled dishes or cookware with dried-on or baked-on soils.
Everyday dishes lllay be included. This cycle will not remove burned-on
foods.
CHINA For lightly soiled china and cwstal.
CRYSTAL
GLASSES For loads of glassware. Especially good to reduce spotting and fihning.
RINSE & HOLD For rinsing partial loads that will be washed later. Do not use detergentxdth
this cycle.
6

3. Options
The light above the selecmd pad will be ONto indicam which OPTION has been selecmd.
POWER
PRESOAK
HI TEMP RINSE
HEATED DRY
OFF
HEATED DRY
ON
LOCK
For use with heavily soiled and/or dried-on, baked-on soils. This option
MUST be selected PRIOR to starting the cycle. This option adds
16 rmnutes to the cycle time.
Turns on the heater in all prerinse anti final rinse cycles to help prevent
spotting on dishware. This option may be turned ON or OFFduring the
wash cycle.
Shuts offthe thTing heat options. Dishes air ttUnaturally and energ T is
saved. You can prop the door open after the light goes ONnext to the
word (;LEAN which appears in the STATUS display for faster duing.
Turns the heater on for first thTing. This cycle will extend the time
to your wash cycle by 30 rmnutes. NOTE: Cannot be selected with
RINSE & HOLD cycle.
When the LOCK pad is touched r_4ce within 3 seconds, all pads become
inoperative. You can lock dm controls to prevent an?,selections fi'om being made.
Or you can lock the controls after you have started a Q_le or selected DELAY
START so the cycle or DELAY START is not intemlpted.
Children cannot accidentally start dishwasher by touching pads with this
option selected.
To unlock the dishwasher after it has been locked, touch the LOCK pad twice
within 3 seconds. The light above the LOCK pad will be ore
DELAY START You can delay the start of a wash cycle fbr up to 8 hours. Press and hold
the DELAY START pad to choose the number of hours you want to delay
tlle start of the cycle. The machine Mll count dtm_ and start mltomatically
at the correct time. NOTE: If you fbrget to lock the door a reminder signal
will beep until you do so.
RESET To change a cycle after washing starts, touch the START/RESET pad to
cancel the cycle. After water is pumped out anti motor stops, you can
reprogrmn and restart the dishwasher.
4. Start
(;lose the door until it locks into place and touch the START/RESET pad to begin the cycle.
There is a time delay between start-up anti water fill so you will not hear any wash action right away.
The cycle is complete when the light is ONnext to the word (;LEAN in the STATUS display.
NOTE: The dishwasher remembers your last cycle so you don't have to reprogram each time.
When the dishwasher is loaded and door latch is in the locked position, the control panel lights
will be on anti display the last settings you selected.
If you don't want to change any of the settings, simply touch the START/RESET pad to begin the
cycle.
Also, if a power failure occurs, NORMAL and HEATED DRY will automatically be programmed.
Make any new selections and touch the START/RESET pad to begin the cycle.

Flashing Display Lights
Diskwasker
System Lights What It Means What To Do
iSTATUS
_,, ._ENSING
i WASHING
|RINSING
|DRYING
|CLEAN
STATUS
SENSING
ASHING
II RINSING
|DRYING
|CLEAN
STATUS
|SENSING
_WASHING
iDRY,NG
|CLEAN
PLUS A
BEEPING
SOUND
STATUS
|SENSING
|WASHING
_RINSING
| CLEAN
PLUS A
BEEPING
SOUND
CLEANSENSOR Error
START/RESET pad
has been pressed
Control Error
Control Error
If the sensing light does not come on at the beginning of the NORMAL
or POTS PANS cycle, the CLEANSENSOR is not worldng. Call fbr sela:ice.
The dishwasher will continue to work without the CLEANSENSOR.
NOTE: This light will not stay on the entire cycle.
Allow dishwasher to drain and reset beff)re selecting a new cycle.
Press the START/RESET pad to turn offthe beeper. But the
rinsing light will continue to flash. If this continues, call fi_)rser_4ce.
Press the START/RESET pad to turn offthe beeper and the
dishwasher will attempt to reset. Then restart the wash cycle.
If this error continues, call for sel_ice.
8

The CleanSensor
Dishwasher
The dishwasher has an exclusive CleanSensor System that measures the amount of soil in the load and determines the
number of prewashes needed to clean the dishes.
Normal Heavy
WATER USAGE TOTAL TIME
CYCLE SOIL LEVEL CYCLE SEQUENCES GALLONS MINUTES
Normal Light
__ _reR,nse_inn_'e9
PreRinse_inn_le 7.5
62
58
PotsPans ExtraHeavy _PreWash PreWash__PreRinse Finnsa: 10.5 66-81
Pots Pans Heavy
Pots Pans Meditml
China Crystal
_ PreWash PreWash 62
Glasses 31
PreRinse Fi_sale 9
PreRinse Fi_sale 7.5
•
_lPreRinsell ,,FinalI
I II _mse I 6.1
_I MoinII FinalI
I washII RinseI 4.6
_-_ 1.5
Rinse & Hold
9

Using the dishwasher
Dishwasher
The entering water must be at least 120°F. and
not more than 150°F., fur effective cleaning
and to prevent dish damage. Check the water
temperaulre with a can@ or meat thermometer.
Turn on the hot water f:aucet nearest the
dishwasher, place the thermometer in a glass
and let the water mn continuously into the
glass unul the temperature stops rising.
UseJet-Du ®
Rinse
Agent
JET-DRY ®rinse agent removes spots and
prevents new fihn build-up on your dishes,
glasses, flatware, cookware and plastic.
Fill the rinse agent dispenser until it reaches
the bottom of lip inside the opening. Replace
the cap.
To check if rinse agent is needed, remove the
cap and look into the dispenser.
"A ftfll dispenser should last about one month.
"If rinse agent spills, wipe it up immediately. It
can keep your detergent fi'om working.
Dishwasher
Door 1. The door must be closed and locked into place to select a LOAD SELECTION or
an OPTION.
2. If the door is opened during a Q_cleand left
()pen, the dishwasher will be@or_ceeverymirmte
until the door is closed and latched into place.
Adding a
Forgotten
Dish
A fbrgotten dish can be added any time beff)re
the detergent cup ()pens.
1. Push the door latch to the left.
2. Do not open the door until the water spray
action stops. Steam may rise out of the
dishwasher.
3. Add fbrgotten dishes.
4. (;lose the door and push the latch to the f_lr
right.
10

Detergents Use only detergent specifically made for use in
dishwashers. Keep your detergent fi'esh and
&T. Don't put powder detergent into the
dispenser until you're ready to wash dishes.
The amount of detergent to use depends on
whether your water is hard or soft. With hard
water, you need extra detergent. With soft
water, you need less detergent.
Protect your dishes and dishwasher by
contacting your water department and asking
how hard your water is. Twelve or more grains
is extremely hard water. A water softener is
recommended. Without it, lime can build up
in the water valve, which could stick while open
and cause flooding. Too much detergent with
soft water can cause a permanent cloudiness of
glassware, called etching.
You'll find two detergent dispensers on the
inside door of your dishwasher. All wash cycles
require detergent in the main cup. Wash cycles
xdth two washes will also use the open cup. When
using automatic dishwashing detergent tabs,
simply place one tab in the main cup and close.
Be sure the control panel lights are not lit
before adding detergent. Otherwise, the
detergent cup will not close and latch properly.
Add detergent then close the main cup.
NOTE: To open detergent cup after it has
been closed, simply turn the detergent cup
handle counter-clockwise until it releases.
A snapping sound may be heard.
Open
11

Loading the Racks
Dishwasher
Upper R ach The upper rack is %r glasses, cups and saucers. Cups
and glasses fit best along the sides. This is also a secure
place for dishwashe>safe plastics.
The cup shelf (on some models) may be placed in the
up or down position to add flexibilibT. A wine glass
holder (on some models) secures wine glasses at an
angle fbr best washability. Because wine glasses come
in various sizes, after loading, slowly push in the rack
to make sure they will clear the top of the dishwasher.
The upper rack is good %r all kinds of odd-shaped
utensils. Saucepans, mixing bowls and other items
should be placed face do_qa.
Secure larger dishwashe>safe plastics over two fingers
when possible.
Make sure small plastic items are secure so they can't
f:allonto the heating element.
Wash
Tower Keep the center area clear in the lower rack.
The wash tower rises through the center of the lower
rack during the wash and rinse portions of the cycle.
A second wash tower is located in the top rack. Water
fi'om the wash tower in the lower rack shoots up into
this wash tower and out the openings at the top. When
loading items around this wash tower do not block the
top openings.
Don't block it or load tall things next to it.
Also, be carefid not to let a portion of an item such as
a pot or dish handle extend through the bottom rack.
This could block the wash arm and cause poor
washing results.
Lower R ach When loading tim lower rack, do not load large platters
or trays in the fi'ont right corner. They may prevent
detergent fi'om circulating during the wash cycle.
The lower rack is best used %r plates, saucers, and
cool<ware. Large items such as broiler pans and racks
should go along the sides. Load platters, pots and
bowls along the sides, in corners, or in the back. The
soiled side of items should f:ace the center of the rack.
Fold-do_wl fingers provide flexibilib_ %r extra large
and hard-to-fit items.
The fingers may be left in the up position or %lded
do_qa to customize the lower rack.
12

Fccl_urc,_cmda_ecircm_e q/'rcl&_cmd
,silve_'wcirebc/,skeLsmcO_vciry,fi_myour modal.
Silverware
Basket
Put flatware in the removable basket with fork and knife
handles tap to protect your hands. Place spoons in the basket
with handles down. Mix knives, forks and spoons so they
don't nest together. Distribute evenly. Small plastic items,
such as measuring spoons and lids from small containers,
should go in the bottom of the silvetsvare basket with
silvetsvare on top.
To increase the flexibility of the lower rack, the siketsvare
basket may be split. (;rasp the basket at opposite corners
and slide apart. The basket sections should be placed in
the lower rack by hanging them on the top hoop.
A cover can be lowered to either side to secure lightweight
items from the effects of the vigorous wash action.
The accessot T basket can hold small items such as: baby bottle
nipples, plastic lids, corn cob holders, etc. It can hang from
the top hoop of the tapper rack along the right side or it can
also hang on the right or left side of the lower rack. When
hanging the accesso Ubasket on the right side in the upper
rack make stare the top is closed and nothing is sticking out.
Don't let any item
extend through bottom
Follow
these
guidelines
for loading
10 place
settings
Follow
these
guidefines
for loading
12place
settings
13

Optional Accessories
Dishwasher
Change the
Dishwasher
Appearance
You can change the door anti lower access
panel appearance of your dishwasher, except
model ZBD3900, by ordering one of these
optional accessories:
" Stainless Steel Panels
" 1/4" Wood Panel Trim Kit
" 3/4" Trimless Panel Kit
These accessories are available at extra cost
(Visa, MasterCard, or Discover cards accepted)
1))7calling in the USA, 800.626.2002. In
Canada, call 1.888.880.3030.
Specif_7 accessory number when ordering.
Descriptions
o[Optional
Accessories
Door panels-- Replacement door panels anti
lower access panels are mTailable in Stainless
Steel. Order GPF400S.
NOTE: The GPF100 dishwasher door spring
kit will be included with the stainless steel
panel anti must be installed with it.
Wood panel trim kit- This accessol T contains
trim anti instructions for you to supply anti
install a 1/4" thick decorative wood door anti
lower access panel:
" GPF425B (Black)
" GPF425W (White)
NOTE: The GPF100 dishwasher door spring
kit must also be ordered anti installed when
the door panel weighs four lbs. or more.
Trimless panel kit- This accessol T contains
parts anti instructions fbr you to supply and
install a 3/4" thick decorative wood door and
lower access panel:
" GPF475
NOTE: The GPF100 dishwasher door spring
kit will be included with the trimless panel kit
anti must be installed with it.
14

Care and Cleaning
Dishwasher
y
Cont ol
Panel To clean the control panel use a lightly
dampened cloth then dlT thoroughly. To clean
the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or
harsh cleaners on any part of the dishwasher.
The stainless steel control panels can be
cleaned with Stainless Steel Magic or a similar
product using a clean, soft cloth.
You can order Stainless Steel Magic # WX10X15
through GE Parts in the USA, by calling
800.626.2002. In Canada, call 1.888.880.3030.
Protect
Against
Freezing
If your dishwasher is left in an unheated place
during the winter, ask a seta4ce technician to:
1. Cut offelectrical power to tt_e dishwasher.
Remove filses or trip circuit breaker.
2. Turn offthe water supply anti disconnect the
water inlet line from the water valve.
3. Drain water from the water inlet line anti water
valve. (Use a pan to catch the water.)
4. Reconnect the water inlet line to the water
valve.
5. Remove the plastic sump cover in the mb
bottom and use a sponge to soak up water in
the rubber boot.
Sumpcoverscrews
The Air
cap An air gap protects your dishwasher against
water backing up into it if a drain clogs. The air
gap is not a part of the dishwasher. It is not
covered by your warranb_. Not all plumbing
codes require air gaps, so you may not have one.
The air gap is easy to clean.
1. Turn off the dishwasher anti lift off the
chrollle cover.
2. Unscrew the plastic cap anti clean with a
toothpick.
Two types of
air gaps
Check the air gap any time your
dishwasher isn't draining well.
Caring for
GPF400S
Optional
Accessory
The stainless steel panels can be cleaned with
Stainless Steel Magic or a similar product using
a clean, soft cloth.
You can order Stainless Steel Magic # WX10X15
through GE Parts in the USA, by calling
800.626.2002. In Canada, call 1.888.880.3030.
15

Before You Call For Service
Dishwasher
Questions ?
Use this
problem
sol_)er
PROBLEM POSSIBLE CAUSE WHAT TO DO
Control panel lights go
off when you're setting
the dishwasher
Noise
Detergent left in
dispenser cups
Time too long between
touching of selected pads
Detergent cup lid
latched accidentally
by user
Water standing in
the bottom of the tub
Water won't pump
out of the tub
Suds in the tub
Some of the sounds
you'll hear are normal
Utensils are not secure
in the rack or something
small has dropped into
the rack
Motor hums
Dishes are blocking the
detergent cups
This is normal
Drain is clogged
Correct detergent
wasn't used
Rinse agent was spilled
•Each pad must be touched _qthin 30 seconds
of the other controls. To relight, touch
any pad again, or unlock and relatch door.
.Soft %od disposal shredding action.
.Drain valve opening to pump water out.
.Timer control as cycle progresses.
.Detergent cup opening.
.The motor stopping during the (hying
period.
•Water draining out of the tub immediately
after you touch START/RESET pad.
.Make sure eveuthing is secured in
dishwasher.
•Dishwasher has not been used on a regular
basis. If you do not use your dishwasher
often, set it to fill and pump out once
eve,y week. This will help keep the seal
moist and the garbage disposer clear.
.Reposifion the dishes.
.Open the door and press the
START/RESET pad three times within
two seconds. The detergent cup will trip.
.A small amount of clean water around
the outlet on the mb bottom at the back
of the mb keeps the water seal lubricated.
.If you have an air gap, clean it.
.Check to see if your kitchen sink is draining
well. If not, you may need a plumber.
.If the dishwasher drains into a disposer,
run disposer clear.
.Use only automatic dishwasher detergents
to avoid sudsing.
.To remove suds from the rob, open the
dishwasher and let suds evaporate. Add
1 gallon of cold water to the rob. (;lose
the door until it locks into place. Pump
out water by pressing START/RESET,
then immediately press START/RESET
again. Repeat if necessa U.
.Always wipe up rinse agent spills
immediately.
16

Questions ?
Use this
problem
so[_er
PROBLEM POSSIBLE CAUSE WHAT TO DO
Stained tub interior Detergent with
colorant was used
Dishes and flatware
not clean
Spots and filming on
glasses and flatware
Some tomato-based
foods can stain
Inlet water temperature
is below 120°F.
.Some detergents contain colorant
(pigment or dyes) that will discolor tile
mb interior with extended use. Check tile
detergent cup fbr signs of any
discoloration. If cup is discolored,
change to detergent widlout aW colorant.
"Use of the RINSE & HOLD wcle (on
some models) after adding tile dish to tile
load can decrease tile level of staining.
.Raise tile water heater temperature to
120°F.
.Use HI TEMP WASH.
Water pressure is .Turn on a fm._cet. Is water coming out
temporarily low more slowly than usual? If so, wait until
pressure is normal be%re using your
dishwasher.
Air gap is clogged .Clean tile air gap.
Improper rack loading .Make sure large dishware does not
block tile detergent dispenser or tile
wash arm.
Extremely hard
water
Low inlet water
temperature
Overloading tlle dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
•Use JET-DRY _ rinse agent to remove spots
and prevent new film build-up.
•To remove stubborn spots fl'om glassware:
f Remove all metal utensils fi'om tile
dishwasher.
2 Do not add detergent.
3 Select tile POT PANS cycle and
HEATED DRY opuon.
4 Start tile dishwasher and allow to run
fur 26 minutes. Dishwasher will
now be in tile main wash.
Open tile door and pour 2 cups
(500 ml)of white vinegar into tile
bottom of tile dishwasher.
Close tile door and allow to complete
tile cycle. If vinegar rinse doesn't
work: Repeat as above, except use
1/4 cup (60 ml) of citric acid custals
instead of vinegar.
17

Before You Call For Service
Dishwasher
Questions ?
Use this
problem
solT)er
PROBLEM POSSIBLE CAUSE WHAT TO DO
Cloudiness on
glassware
Combination of soft
water anti too much
detergent
.This is called etching anti is permanent.
To prevent this fl'om happening, use
less detergent if you have soft water. Wash
glassware in the shortest cycle that will get
them clean.
Water temperature
entering the dishwasher
exceeds 150°F.
.Lower tile water heater temperature.
Black or gray Alumimml utensils have .Remove marks with a mild, abrasive
marks on dishes rubbed against dishes cleaner.
Tea or coffee stainsYellow or brown film
on inside surfaces
White film on inside
surfaces
Dishes don't dry
Control panel
responded to inputs
but dishwasher never
filled with water
Dishwasher won't run
Steam
.Remove tile stain by hand, using a
solution of 1/2 cup bleach anti 3 cups
w_|rlll water.
JIWARNING
Before cleaning interior wait at least 20
rmnutes after a cycle for tile heating
element to cool down. Failure to do so
can result in burns.
An overall yellow or
brown fihn can be caused
by iron deposits in water
Hard water minerals
Low inlet water
temperature
Rinse agent dispenser
is emppy
Door latch may not be
properly seated
.A special filter in tile water supply line is
tile only way to correct this problem.
Contact a water softener company.
.To clean tile interior, apply dishwasher
detergent to a damp sponge. Wear
rubber gloves. Do not use any type of
cleanser other than dishwasher detergent
because it may cause foaming or sudsing.
.Make sure inlet water temperature is
correct.
.Select HI TEMP RINSE and/or
HEATED DRY Option.
.Check the rinse agent dispenser.
.(;all for set_,ice.
Fuse is blown, or tile
circuit breaker tripped
This is normal
.Replace fl.lse or reset circuit breaker.
Remove any other appliances from
tile circuit.
.T Uresetting tile START/RESET pad.
.Steam comes through tile vent by tile
door latch during duing anti when water
is being pumped out.
18

Notes
19

Consumer Services
Dish_vasher
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from GE,
we'll be there. All you have to do is call-toll-free!
GE Answer
Center ®
In the USA:
800.626.2000
Whatever your question about any Monogram major appliance, GE Answer Center ®
infbrmaOon sm_,ice is available to help. Your call-and your question-will be answered
promptly and courteously. And you can call any time. GE Answer Center ®seta_ice is open
24 hours a day, 7days a week.
In Canada, call 1.888.880.3030.
In-Home Repair
Service
In the USA:
800.444.1845
In Canada :
1.888.880.3030
A GE consumer sma,ice professional will provide expert repair seiadce, scheduled at aume
that's convenient for you. Many GE Consumer Sm_,ice company-operated locations offer
you sma,ice today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,
9:00 a.m. to 2:00 p.m. Saturdays). Our factoD_-trained technicians knowyour appliance
inside and out-so most repairs can be handled in just one visit.
For Customers
With Special
Needs...
In the USA:
800.626.2000
.....................l.................II .......
ioI
ste_nor_ A.A
GE offers Braille controls for a variety of GE appliances, and a
brochure to assist in planning a barrier-flee kitchen ff_r persons
with limited mobility.
Consumers Mth impaired hearing or speech who have access to a
TDD or a convenOonal teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request informa0on or set_4ce.
Service Contracts
In the USA:
800.626.2224
In Canada :
1.888.880.3030
You can have the secure feeling that GE Consumer Seta,ice will s011be there after your
warranpy expires. Purchase a GE contract while your warranty is still in effect and you'll
receive a substan0al discount. With a multiple-year contract, you're assured of fimlre
set_,ice at today's prices.
Parts and
Accessories
In the USA :
800.626.2002
In Canada :
1.888.880.3030
Individuals qualified to service their own appliances can hm_e parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts...and all GE Genuine
Renewal Parts are frilly warranted. VISA, MasterCard and Discover cards are accepted.
User maintenance instructions contained in this guide cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
2O