GE SymVeo SV-XP1 User manual

GE
Security
SymVeo SV-XP1
User Manual

Copyright Copyright © 2005, GE Security Inc. All rights reserved.
This document may not be copied in whole or in part, or otherwise reproduced
except as specifically permitted under US copyright law, without the prior
written consent from GE.
Document number/revision: 0150-0305C.
Disclaimer The information in this document is subject to change without notice. GE, in
keeping pace with technological advances, is a company of product innovation.
Therefore, it is difficult to ensure that all information provided is entirely accu-
rate and up-to-date. GE accepts no responsibility for inaccuracies or omissions
and specifically disclaims any liabilities, losses, or risks, personal or otherwise,
incurred as a consequence, directly or indirectly, of the use or application of any
of the contents of this document.
This publication may contain examples of screen captures and reports used in
daily operations. Examples may include fictitious names of individuals and
companies. Any similarity to names and addresses of actual businesses or
persons is entirely coincidental.
Trademark
notices
Symveo IP Camera product and logo are trademarks of GE Security.
Xposure is a trademark of GE Security.
GE and the GE logo are registered trademarks of General Electric.
Other trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.
Software
license
agreement
GE software supplied with GE products is proprietary and furnished under
license and can be used or copied only in accordance with the license terms.
THE ENCLOSED PROGRAM IS FURNISHED SUBJECT TO THE TERMS AND CONDI-
TIONS OF THIS AGREEMENT. RETENTION OF THE PROGRAM FOR MORE THAN 30
DAYS, OPENING OF THE SEALED WRAPPER, IF ANY, SURROUNDING THE
PROGRAM, OR USE OF THE PROGRAM IN ANY MANNER WILL BE CONSIDERED
ACCEPTANCE OF THE AGREEMENT TERMS. IF THESE TERMS ARE NOT ACCEPT-
ABLE, RETURN THE UNUSED PROGRAM AND ANY ACCOMPANYING DOCUMENTA-
TION TO GE FOR A FULL REFUND OF THE LICENSE FEE PAID. (FOR INFORMATION
REGARDING THE RETURN OF PROGRAMS ENCODED OR INCORPORATED WITHIN
EQUIPMENT, CONTACT THE NEAREST GE SALES OFFICE.)
Intended use Use this product only for the purpose for which it was designed; refer to the
data sheet and user documentation. For the latest product information, contact
your GE sales representative or visit us online at www.gesecurity.com.
FCC
compliance
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful inter-
ference to radio communications.
You are cautioned that any changes or modifications not expressly approved
by the party responsible for compliance could void the user's authority to
operate the equipment.

iii
Regulatory
Operation of this equipment in a residential area may cause interference, in
which case the user is required to take all measures that are necessary, at the
user's expense, to correct the interference
Contact Direct all inquiries about GE’s legal policies with regard to this product to:
Director of Legal Services
GE Security
4575 SW Research Way, Suite 250
Corvallis, OR 97333 USA

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User Manual
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iii
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety terms and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Product contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Other required equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Making power connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Attaching the customer-supplied lens . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
General Camera Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting the Network Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Programming the camera using OSD . . . . . . . . . . . . . . 15
Menu Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Webpage Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Firmware upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Troubleshooting and support . . . . . . . . . . . . . . . . . . . . . 52
Contacting technical support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

SymVeo IP Camera
User Manual
iv

1
Introduction
This is the GE SymVeo IP Camera User Manual for model SV-
XP1. This document includes detailed instructions explaining:
• how to setup and install the IP Camera and
• how to change the IP address
There is also information describing how to contact technical
support if you have questions. To use this document effectively,
you should meet the following minimum qualifications:
• a basic knowledge of CCTV systems and components; and
• a basic knowledge of electrical wiring and low-voltage
electrical connections; and
• a basic knowledge of networking and IP addressing.
Read these instructions and all ancillary documentation entirely
before installing or operating this product.
Note: A qualified service person, complying with all applicable codes,
should perform whatever hardware installation is required.

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User Manual
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Conventions used in this manual
The following conventions are used in this document:
Safety terms and symbols
These terms may appear in this manual:
Cautions identify conditions or practices that may result in
damage to the equipment or other property.
Warnings identify conditions or practices that could result in
equipment damage or serious personal injury.
Bold Menu items and buttons.
Italic Emphasis of an instruction or point; special terms.
File names, path names, windows, panes, tabs,
fields, variables, and other GUI elements.
Titles of books and various documents.
Monospace Text that displays on the computer screen.
Programming or coding sequences.
Blue italic Hyperlinks to cross-references, related topics, and
URL addresses.
CAUTION Improper use may cause equipment damage.
WARNING Improper use could cause equipment damage or
serious personal injury.

3
Overview
The SV-XP1 is a fixed IP network color camera that combines
XPosureTM image technology with digital network capability. The
SV-XP1 is equipped with a 10/100Base-T (RJ45) interface and a
built-in web server. The SV-XP1 camera uses MPEG-4
compression for efficient distribution over a network. The camera
also incorporates hybrid technology - it features both digital and
analog output for local monitoring and recording.
Product contents
The SV-XP1 camera system consists of the camera, this manual,
SymNav software CD, and a DB9-F to RJ45 RS232 cable for
changing the IP address, as shown in Figure 1.
Figure 1. Product contents
Manual Camera SymNav RS232 cable
Software CD

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User Manual
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Inspect the package and contents for visible damage. If any
components are damaged or missing, do not use the unit; contact
the supplier immediately. If you need to return the unit, you must
ship it in the original box.
Other required equipment
You might also need some or all of the following for proper
installation and use of this product:
• 12 VDC 1 Amp Power Supply.
• Lens.
• PC, to set the IP address and view video with the
SymNav user interface.
• CCTV for local monitoring.
Refer to your lens and CCTV monitor manuals for installation
and setup information.
References
If you want to investigate related topics, these other documents
may prove helpful:
•GESecurity.SymDec User Manual (0150-0285)
•GESecurity.SymDec-4 User Manual (0150-0304)
• GE Security. SymNav User Manual (0150-0303)

5
Installation
Making power connections
To make power connections, see Figure 2 on page 6 and do the
following:
1. With a screwdriver, loosen the DC12V and GND
terminal screws on the terminal block.
2. Connect a 12 VDC 1 Amp power supply to the terminal
block.
Note: The terminal block is not polarity-sensitive. Either power
lead can be connected to either terminal connector.
3. Retighten the terminal screws until snug, ensuring that
the power leads are secure.
4. Supply power to the unit by plugging the power supply
into a proper power source.
The power LED (lower left) illuminates to show that the camera
is receiving power. If it does not illuminate, check the terminal
block connections and the power source.
CAUTION Use direct plug-in UL listed power supplies marked
Class 2 or LPS (limited power source) of the required
output rating as listed on the unit. Select an output
of 1 amp minimum.
Complete all instruction steps before supplying
power to the unit.

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Figure 2. Power connections
Attaching the customer-supplied lens
Refer to the instructions that came with the lens you purchased
for complete installation instructions of the lens.
In general, see Figure 3 and do the following:
Connect a 12 VDC 1 Amp power supply as shown.
Note: The terminal block is not polarity-sensitive.
Note: The power LED (lower left) illuminates to show
that the camera is receiving power.

7
Figure 3. Attaching the customer-supplied lens
1. If you are using a C-mount lens, screw on a C-mount
adapter (not provided).
2. Screw the customer-supplied lens to the camera.
3. Connect a composite monitor to the video out connector
for lens set up.
General Camera Connections
To make general camera connections, see Figure 4 and do the
following:
Note: Some of these connections are optional.
C-mount adapter
Camera Lens
for C-mount lenses only

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Figure 4. Camera connections
1. Connect a coaxial cable terminated with BNC connectors
between the VIDEO.OUT connector of the camera and
the video in connector on a test or local monitor.
2. Connect a Cat 5 ethernet cable between the ETHERNET
connector of the camera and a router, multiplexer, or any
other network device.
3. Connect a 12 VDC 1 Amp power supply as show above
to the terminal block. As an option, connect a coaxial
cable with BNCs between VIDEO OUT and a local
monitor.
4. As an option, connect a microphone and pre-amp with an
audio RCA plug into the AUDIO socket. The audio line
is line-level and requires amplification.
Coaxial cable with BNCs between VIDEO OUT and local monitor
Cat 5 ethernet cable between ETHERNET connector and the
network connection

9
5. As an option connect the supplied RS232 cable to the
RS485 connector on the camera and a COM port on your
PC to configure you IP addresses.
Note: See the next section for instructions on how to set the network
address on your SymVeo camera.
Rear panel LEDs
Figure 5. Rear Panel LEDs
1. Power LED: Indicates power is on when glowing.
2. Ethernet LED: Indicates an ethernet connection.
3. 10 Mbps: Indicates a connection speed of 10 Mbps.
4. 100 Mbps: Indicates a connection speed of 100 Mbps.
Setting the Network Addresses
The SV-XP1 IP camera comes with preset Network addresses,
they are;
• IP address of 3.112.55.167
• Subnet mask of 255.255.254.0
• Gateway address of 3.112.54.1

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To make the camera work in your network you must supply the
camera with a network specific IP address, Subnet mask and
Gateway address. These numbers should be obtained from your
network administrator or IS professional. The IP and other
addresses on the SymVeo can be changed in one of three ways,
using the supplied RS232 cable, or using the SymVeo's On
Screen Display (OSD) with an analog monitor, or using the Web
browser feature. Please look below to see which method you
should use to change the addresses on your units.
Methods for changing the IP address on the SymVeo
PAL users - First time
Follow the Using the supplied RS232 Cable method for
changing the IP address. See the PAL Installation section for
more information.
PAL users - Subsequent times
After the initial setting of the IP address, any of the three methods
(RS232 Cable, On Screen Display, or Web Browser) may be
used to change the IP address.
NTSC users - First time
Follow the Using the supplied RS232 Cable or the Using the
On Screen Display (OSD) methods for changing the IP address.
NTSC users - Subsequent times
After the initial setting of the IP address, any of the three methods
(RS232 Cable, On Screen Display or Web Browser) may be
used to change the IP address.

11
Using the supplied RS232 Cable
1. Connect the RJ45 end of the supplied RS232 cable into
the RS485 socket on the rear of the camera.
2. Connect the DB9-F end of the cable into the serial port of
your PC.
3. Launch HyperTerminal on the PC by selecting Start/
Programs/Accessories/Communications/HyperTerminal.
4. Type in My IP Camera in the Connection Description
dialog box and click OK.
5. Select the correct COM port and click OK.
6. Ensure the port settings are 57600 baud, 8 data bits, 1
stop bit, no parity, and no flow control. Click OK.
7. Power up the camera. IP Camera should display in the
window.
8. Enter ? to display the menu.
9. Press 1 for the network settings.
10. Press 2 to change the network settings.
11. Enter the new IP addresses and then press enter.
12. After the Gateway address is entered the camera will
reboot.
Using the On Screen Display (OSD)
Note: This process is for NTSC only unless the camera has already been
configured for PAL use in the following section, in which case you
may also use the OSD for configuring the IP address.
1. Connect an analog monitor to the SymVeo using the
analog BNC output on the SymVeo.

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2. Refer to Figure 8 on page 15 of this document. Press the
up button for around three seconds on the back of the
camera, bringing up the Network Settings Menu.
3. Configure the IP address, Network Mask and Gateway by
using the enter menu button to move in and out of each
setting, the right and left buttons to move the cursor back
and forth within each setting, and the up and down
buttons to change the number in each space. The up,
down, left, and right buttons take continuous effect in
this menu.
4. Once you have properly configured the IP address on the
On Screen Display, move the cursor to the Save function
and click on the enter menu button on the back of the
camera.
5. The camera will reboot with the new IP settings, and you
should be able to access the camera via Internet Explorer
or equivalent web browser.
Figure 6. The IP address menu

13
Using the Web Browser to change the IP address
1. Enter the web browser and type in the new IP address of
the camera.
2. At the Password prompt, use admin for the user ID and
admin for the password (you can add users and change
passwords at any time).
3. Click on the Configure link on the main menu.
4. Click on the Network Settings link.
5. Enter the new IP, Subnet Mask and Gateway Addresses
6. Click Save, the camera will automatically reboot with the
new settings.
Note: If you change the IP address to a domain that is different from
your network, you will be unable to connect to the camera via the
web browser and you will need to perform subsequent changes to
the network settings with the RS232 cable or the On Screen Display
until you change the network settings back to the same domain as
your network.
PAL Installation
PAL installations require the exact sequence of events for correct
and full function of your SymVeo SV-XP1 camera. Please note
that after you follow this procedure, any subsequent changes of
the IP address can be done with any of the outlined methods.
1. Follow the Using the RS232 Cable instructions to set the
IP and other addresses for the unit.
2. Once the camera reboots with the new network address
settings, you should be able to access the camera via
Internet Explorer.

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3. Enter the web browser and type in the new IP address of
the camera.
4. At the password prompt, use admin for the user ID and
admin for the password (you can add users and change
passwords at any time).
5. Click on the Configure link on the main menu
6. Click the Camera MPEG Settings link in the
Configurations menu.
7. On this menu, look for the Video Format drop down
menu and change it from NTSC to PAL.
8. Click the Save button
9. You will now be able to view video from the BNC out
connector on a PAL monitor, as well as operate the On
Screen Display features of the camera.
Figure 7. The video settings screen