GE Match User manual

Match 19"
Uninterruptible Power Supply
700 - 1500 VA
Manufactured by:
GE Digital Energy
General Electric Company Telephone +41 (0)91 / 850 51 51
CH – 6595 Riazzino (Locarno) Fax +41 (0)91 / 850 51 44
Switzerland Website www.gedigitalenergy.com
GE Digital Energy
Technology for the Digital World. ver 3.0 - GB Match 19" UPS
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OPM_MAE_19X_700_1K5_2GB_V030 1GE DE Match 19” 700-1500: User manual 3.0 (GB)
GE Digital Energy
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USER MANUAL
Match 19"
Uninterruptible Power Supply
Uninterruptible Power SupplyUninterruptible Power Supply
Uninterruptible Power Supply
700 - 1500 VA
700 - 1500 VA700 - 1500 VA
700 - 1500 VA
Please read these instructions carefully before installation and start-up of the Match 19” UPS.
Keep this manual in a safe place for future reference.
CONTENTS
1 INTRODUCTION .......................................................................................................2
1.1 Introduction
1.2 Safety Rules
1.3 Transport / Storage
2 INSTALLATION .........................................................................................................2
2.1 Installation Rules
2.2 Installation Procedure
3 OPERATION..............................................................................................................4
3.1 Start-up
3.1.1 Start-up, mains available
3.1.2 Start-up, mains not available
3.2 Use: Normal Operation
3.2.1 Normal operating conditions
3.2.2 Load indication
3.2.3 Auto-off (no-load shutdown)
3.2.4 Battery test
3.2.5 Switching off
3.3 Use: Status and Alarm Indications
3.3.1 Charger on
3.3.2 Normal operation
3.3.3 AVR active
3.3.4 On battery
3.3.5 Battery low
3.3.6 Replace battery
3.3.7 Overload
3.3.8 High temperature
3.3.9 Programmed shutdown
4 COMMUNICATION ...................................................................................................7
4.1 RS232 Port
4.2 Relay Interface Card (option)
4.3 SNMP Interface Card (option)
5 MAINTENANCE.........................................................................................................7
5.1 General
5.2 Fuses
5.3 Batteries
5.3.1 General
5.3.2 Battery replacement
5.4 UPS Configuration Tool
6 TROUBLESHOOTING ..............................................................................................9
7 SPECIFICATIONS...................................................................................................10
© GE Digital Energy. All rights reserved; reproduction without permission prohibited. This manual may be subject to change; no
liability can be accepted for any error or omission.
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OPM_MAE_19X_700_1K5_2GB_V030 2GE DE Match 19” 700-1500: User manual 3.0 (GB)
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1.1 Introduction
The General Electric (GE) Digital Energy Match 19” UPS, an uninterruptible power supply, protects
your equipment from all forms of power interference, including complete power failures.
1.2 Safety Rules
CAUTION: RISK OF ELECTRICAL SHOCK. The UPS contains batteries. The appliance
outlets may be electrically live, even when the UPS is disconnected from the mains.
The UPS contains potentially hazardous voltages. Do not open the UPS, there are no user
serviceable parts inside.
All maintenance and service work, except for replacement of the batteries, should be performed
by qualified service personnel.
1.3 Transport / Storage
xNo liability can be accepted for any transport damage when the equipment is shipped in non-
original packaging.
xDuring transport the battery drawer must either be removed or fixed with two screws at the rear
side of the UPS (A, fig. 1).
xStore the UPS in a dry location with the batteries in a fully charged state. Storage temperature
must be within -20 +45 qC. If the unit is stored for a period exceeding 3 months, optimal battery
lifetime is obtained if the storage temperature does not exceed 25°C.
xIf the unit is stored for an extended period of time, the batteries must be recharged periodically.
Be sure that the battery drawer is connected to the UPS. Subsequently connect the unit to a wall
outlet and recharge the batteries for 24 hours:
- if the storage temperature is within -20 and +30°C: every 3 months,
- if the storage temperature is within -20 and +45°C: every month.
The shipping box contains a Match 19” UPS, two IEC male-female power cords, a data cable, a CD ROM
and this manual. After unpacking, inspect the UPS for damage. If you find any damage please
immediately notify the carrier and place of purchase.
IMPORTANT:
Before making any connection and switching on the UPS, please check the following conditions:
xyour mains supply is 220 - 240 Volts and 50 or 60 Hz, and
xthe total power demand of the connected equipment does not exceed the rated output power of
the UPS (indicated on the rating label).
2.1 Installation Rules
xThe UPS is intended to be used in normal domestic and office situations.
xProtect the UPS, according to the wiring rules, with a 16A D-type fuse.
xThe UPS must be powered from a single phase grounded wall outlet. Do not use extension
cords.
xAvoid locations that are excessively humid, near water, near heat sources or in direct sunlight.
xThe ambient temperature should not exceed 40qC. Optimal battery lifetime is obtained if the
ambient temperature does not exceed 30qC.
xIt is important that ventilation air can move freely around and through the unit. Do not block the air
vents.
xDo not plug appliances such as electric heaters, toasters and vacuum cleaners into the UPS.
xBe careful when connecting laser printers: be sure that the demanded power does not exceed the
capacity of the UPS.
xThe sum of the leakage currents of the UPS and the connected loads should not exceed 3.5mA.
1 - Introduction
2 - Installation

OPM_MAE_19X_700_1K5_2GB_V030 3GE DE Match 19” 700-1500: User manual 3.0 (GB)
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2.2 Installation Procedure
1. Remove the transport screws (A, fig. 1) and store them in the free holes (B, fig.1). Mount the
Match 19” UPS in the 19” rack. The module must be supported by mounting rails, do not mount it
by using the front brackets only. The front brackets allow mounting of handles (not included).
2. Make sure that the air vents in the side panels of the module are not blocked by the mounting
rails or the side panels of the 19” rack.
3. Switch off your computer, and unplug it from the
socket-outlet.
4. Disconnect the power cord from the computer (rating
250Vac/10A) and connect this cord to the mains
input socket (2, fig. 1) of the UPS. See fig. 2.
5. Using the output cord(s) provided, connect the
computer(s) to the appliance outlet(s) (4, fig. 1) of
the UPS. Spread the loads over the appliance
outlets as equally as possible. If you use a
distribution box to connect more than one appliance
per outlet, please note that the maximum AC-current
rating of each appliance outlet is 10Amps. See fig. 3.
6. Connect the mains cord of the UPS to a working,
grounded AC wall socket outlet. See fig. 4. The
green LED 'on' (7, fig. 6) will blink: power is available
and the batteries are charging. If the LED does not
blink, press 'I' briefly. Probably LED ‘replace battery’
lights up; the LED goes out as soon as the batteries
have been charged.
7. For best results, allow the UPS to recharge the batteries during a period of approx. 2 hours. It is
acceptable to use the UPS without first charging the battery, but the runtime may be reduced.
8. For advanced communication possibilities, the RS232 interface port (3, fig. 1) can be connected
to a computer system and/or optional interface cards (5, fig. 1, 1000/1500VA models only) can be
added. See chapter 4.
54
321
1000/1500 VA
models
A
B
fig. 2
fig. 3
fig. 1
fig. 4

OPM_MAE_19X_700_1K5_2GB_V030 4GE DE Match 19” 700-1500: User manual 3.0 (GB)
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Please refer to figure 6.
3.1 Start-up
3.1.1 Start-up, mains available
1 Press keypad 'I' (13, fig. 6) briefly; LED ‘on’ (already blinking) will illuminate continuously now.
2 The equipment connected to the UPS can now be switched on.
3.1.2 Start-up, mains not available
If the mains input is absent (power cord not connected, or mains failure):
1 Press keypad 'I' briefly, and then
2 Press keypad 'I' during 5 seconds until the buzzer sounds.
The LEDs 'on' and 'on battery' (12, fig. 6) will illuminate. The UPS operates on battery: it
discharges the batteries.
3.2 Use: Normal Operation
3.2.1 Normal operation conditions:
xthe mains supply is present,
xthe UPS is on,
xthe load does not exceed the capacity of the UPS and
xthe operating temperature is below alarm level:
3.2.2 Load indication (fig. 5)
1 During normal operation, press keypad 'I' briefly.
2 Yellow LEDs will blink during 3 seconds, the number is load
dependent (in case of overload LED 'alarm' (8, fig. 6) blinks as
well).
3.2.3 Auto-off (no-load shutdown)
If this function is activated, the UPS will switch off during a mains
failure when the load is less than 5% of the maximum load. In this
way unnecessary discharging of the batteries is avoided. The unit will automatically turn on again
when mains power is restored. The default setting of the no-load shutdown function is: activated.
You can change this setting through the RS232 port, using the UPS configuration tool that came
with the unit (CD ROM, see 5.4). Please note that if the UPS is not connected to the mains, and
the batteries are disconnected from the UPS, the unit will return to the default setting.
3.2.4 Battery test
1 During normal operation, press keypad 'I' for one second.
2 The duration of the test is 4 seconds. See also 3.3.6.
3.2.5 Switching off
1 Press keypad ‘0’ (14, fig. 6) briefly.
2 If electric isolation is required, unplug the power cord from the wall outlet.
fig. 5
3 - Operation

OPM_MAE_19X_700_1K5_2GB_V030 5GE DE Match 19” 700-1500: User manual 3.0 (GB)
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3.3 Use: Status and Alarm Indications
ostatus indications : the operating mode
!low priority alarms : abnormal operating situations
!! high priority alarms : situations in which the actual output voltage of the UPS is no longer
guaranteed; immediate action should be taken
Indicators on front panel
Situation on alarm avr progr.
shutd.
repl.
batt.
on
batt. buzzer
o Charger on (3.3.1) - - - -
o Normal operation (3.3.2) 


o Automatic voltage
regulation (3.3.3) 

 - - - -
! On battery (3.3.4) 

 


- - - -*
1x/8 s.
!! Battery low (3.3.5) 

 - - - - 


- - - -*
1x/s.
! Replace battery (3.3.6) 

 


!! Overload (3.3.7) 

 - - - - 


!! High temperature (3.3.8) 

 - - - - - - - -*
1x/s.
o Progr. shutdown
pending (3.3.9) 

 - - - -
o Progr. shutdown in
progress (3.3.9) - - - - 


Operating modes and corresponding indications, see 3.3.1. – 3.3.9.
- - - - = intermitting


 = continuous
* = resettable: press push button ‘I’ > 2 secs.
fig. 6
7
8
9
10 11 12 13 14

OPM_MAE_19X_700_1K5_2GB_V030 6GE DE Match 19” 700-1500: User manual 3.0 (GB)
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3.3.1 Charger on
The batteries are charging, see 2.2 step 6.
3.3.2 Normal operation
See 3.2.1.
3.3.3 AVR (Automatic Voltage Regulation) active
The quality of the incoming mains is poor, and the AVR boosts a low incoming voltage or reduces
a high one (see chapter 7).
3.3.4 On battery
The UPS uses the energy stored in the batteries: see chapter 7 ‘Batteries - runtime’.
The UPS will shutdown
xafter the batteries have been discharged (automatic restart), or
xif keypad 'O' is pressed (manual restart required) or
xif a 'UPS shutdown' command is given by the computer (manual restart required).
xif the load is < 5% and the auto-off function is activated (see 3.2.3)
Runtime indication (fig. 7)
During battery operation, press keypad 'I' briefly. The 4 yellow
LEDs indicate during 3 seconds the remaining runtime time for the
actual load.
3.3.5 Battery low (end of runtime)
The batteries are nearly discharged. Controlled shutdown of your
computer equipment should be completed within 1 minute.
3.3.6 Replace battery
The batteries are bad. The alarm only goes out after the next battery test: if the batteries have
either been sufficiently charged (discharged batteries) or replaced by a new set (worn out
batteries).
3.3.7 Overload
The demanded power of the equipment exceeds the UPS's rated output power. If overload
persists during battery operation, the UPS may shut down.
3.3.8 High temperature
Overtemperature shut down during battery operation can occur from:
xextreme environmental temperature,
xlack of proper ventilation,
xoverload situation.
When the pre-alarm sounds, check these conditions to avoid shutdown or damage. If the
temperature rises further, the UPS will
xif it runs on mains: switch off the battery charger
xif it runs on battery: switch off completely. Output voltage is no longer available!
3.3.9 Programmed shutdown
The UPS monitoring software allows you to program a 'sleep period' of the UPS by sending two
commands to the UPS:
xshut down after # minutes (blinking LED), and subsequently:
xshut down during # hours (continuous LED).
The programmed shutdown in progress can be cancelled:
- press keypad 'I' for at least 5 seconds to cancel shutdown and switch UPS on.
- press keypad '0' for at least 5 seconds to cancel shutdown and switch UPS off.
fig. 7

OPM_MAE_19X_700_1K5_2GB_V030 7GE DE Match 19” 700-1500: User manual 3.0 (GB)
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4.1 RS232 Port (fig. 8)
The RS 232 Port is a plug-in interface port (9-pin, Sub-D, male) which enables advanced communication
between the UPS and the computer (interface kit required).
We strongly recommend to use only original GE Digital Energy software products in combination with
the interface port.
Pin # Function
1 RS232 input (UPS shutdown)
2 RS232 output
3 No function
4 Plug and Play
5 Common
6 No function
7 Battery low
8 UPS connected
9 Mains failure
4.2 Relay Interface Card (option, 1000/1500VA only)
The card is equipped with potential free change-over contacts for the following alarms:
• mains failure
• battery low
For more information please refer to the user manual that comes with the interface card.
4.3 SNMP Interface Card (option, 1000/1500VA only)
This card allows the data interface to be connected directly to an Ethernet network. When this card is
installed the RS232 communication link is no longer available.
For more information please refer to the user manual that comes with the interface card.
5.1 General
The UPS is virtually maintenance free: take care of proper environmental conditions and keep air inlets-
outlets free of dust.
Please read 2.1.
5.2 Fuses
If the AC input fuse (1, fig. 1) is defect, be sure it is replaced by a compatible fuse from the same make
and type:
FERRAZ TISP 5x20 or LITTLEFUSE 215 5x20 or WICKMANN 19181 5x20
Fuse ratings: see chapter 7.
5.3 Batteries
5.3.1 General
The service life of the battery is up to 6 years, depending on operating conditions.
As a healthy battery is critical to the performance of the UPS, keypad 'I' allows a Quick Battery Test (see
3.2.4). When the condition of the battery is critical, a 'replace battery' alarm will be generated. Replace the
batteries as soon as possible. See 5.3.2.
fig. 8
4 - Communication
5 - Maintenance

OPM_MAE_19X_700_1K5_2GB_V030 8GE DE Match 19” 700-1500: User manual 3.0 (GB)
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5.3.2 Battery replacement
-WARNING: first read the safety rules in section 1.2.
- When replacing the batteries, use the same number and voltage(V)/capacity(Ah).
- Proper disposal or recycling of the batteries is required. Refer to your local codes for disposal
requirements.
- Never dispose of batteries in a fire: they may explode.
- Do not open or mutilate batteries: their contents (electrolyte) may be extremely toxic. If exposed to
electrolyte, wash immediately with plenty of water.
- Avoid charging in a sealed container.
- Never short circuit batteries. When working with batteries, remove watches, rings or other metal
objects, and only use insulated tools.
Battery replacement procedure
Refer to the label on the battery drawer.
1. Be sure that the transport screws (A, fig. 1) have
been removed.
2. Remove the front panel of the battery compartment.
Use a screw driver or pen as a lever.
3. Remove the two screws that hold the battery drawer.
4. Disconnect the DC connectors. Use a screwdriver
as a lever.
5. Remove battery drawer. Be careful, heavy weight!
6. Remove clamp (two screws) and replace the
batteries.
7. Reinstall battery clamp, do not pinch or clamp the
wires.
8. Slide in the battery drawer.
9. Connect the DC connectors, a small spark is
normal. Fasten the two screws.
10. Reinstall the front panel.
5.4 UPS Configuration Tool
With the UPS configuration software, that came with the unit on CD ROM, you are able to change the
setting of the 'auto-off' function (3.2.3).
Insert the CD ROM in your computer, and
1. Select RUN from the start menu
2. Type a:\conftool (type for 'a' the appropriate drive letter)
3. Press ENTER
See also a:\README.TXT.
fig. 9

OPM_MAE_19X_700_1K5_2GB_V030 9GE DE Match 19” 700-1500: User manual 3.0 (GB)
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Whenever a malfunction occurs, first check external factors (e.g connections, temperature, humidity or
load) to determine whether the problem is caused by the unit itself or by its environment. Subsequently
check the input fuse: it may be blown. If so: replace the fuse (see 5.2) and be sure that the UPS is not
overloaded.
The following chart is a simple troubleshooting checklist only. If the suggested solution does not succeed,
or if the information is insufficient to solve the problem, please contact your dealer or consult
www.gedigitalenergy.com.
PROBLEM POSSIBLE CAUSE SOLUTION
Connected equipment not
operating properly, buzzer sounds
continuously
Overload causes reduced output
voltage
Reduce load
UPS overload Reduce load, read 5.2, replace
fuse
Blown input fuse
System failure Please contact your dealer or
consult www.gedigitalenergy.com
UPS will not switch on to normal
operation, LED 'on' remains off
(charger off)
Line cord not connected Read 2.2 'Installation'
Connect line cord
Dead socket-outlet, or mains
voltage < approx. 187Vac, or mains
frequency out of tolerance
Contact qualified electrician.
Battery start is possible: see 3.1.2
UPS overtemperature Read 2.1
Allow UPS to cool down
Blown input fuse See above
UPS will not switch on to normal
operation, LED 'on' blinks
Mains voltage between 165-
187Vac
Contact qualified electrician
Batteries depleted Allow the UPS to recharge the
batteries
Battery drawers not connected Read 5.3.2
Connect battery drawers
UPS will not switch to battery
operation
System failure Please contact your dealer or
consult www.gedigitalenergy.com
Shut down by external (software)
command during mains failure
Wait until mains returns
UPS overtemperature Read 2.1
Allow UPS to cool down
Mains failure, battery discharged Wait until mains returns
Programmed shutdown in progress See 3.3.9
UPS switched off automatically
The load is < 5% of the max. load
and no mains power is present.
(No-load shutdown function is
active, see 3.2.3)
Wait until mains returns
LED ‘replace battery’ illuminates,
buzzer is silent
Quick Battery Test just after
installation or mains failure
Allow the UPS to recharge the
batteries
Quick Battery Test shows weak
battery
Read 5.3, replace the batteries
6 - Troubleshooting

OPM_MAE_19X_700_1K5_2GB_V030 10 GE DE Match 19” 700-1500: User manual 3.0 (GB)
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Match 19” model : 700 1000 1500
Ratings
Voltage Amperes (VA), : 700 1000 1500
with computer type load
Watts (W) : 420 600 900
with resistive load
Input
AC input voltage : 220 - 240 V
AC input voltage window : 165 - 275 V, mains operation
Maximum AC input voltage : 350V (above 275V battery operation)
Minimum start-up AC voltage : 187 V (at any load)
Input frequency : 50 Hz or 60 Hz
Input frequency range : nominal ± 2.5 Hz
No-load power consumption,
normal operation : typically 7W (700) or 12W (1000/1500)
AC input current (A) : 4.0 6.0 8.0
AC input fuse (A) : 5 10 10
Output
AC output voltage : 230 V (suitable for 220-240 V loads)
AC output voltage tolerance : nominal ± 2% (battery operation, RMS value)
Output frequency : 50Hz or 60Hz (autosensing)
Output frequency in case
of battery start : last detected frequency (off factory 50 Hz)
Output frequency stability : < ± 0.1Hz (battery operation)
Output waveform : sine wave
Power factor : 0.6 (0.7 at 90% load)
Transfer time : typical 4 ms.
Buck/Boost voltage regulation : at 165-275 V input voltage: output voltage 190-254V
Batteries (ratings given for 25°C)
Nominal voltage (Vdc) : 24 36 36
Number x capacity (Ah) of batteries : 2x7 3x7 3x12
Type : 12V, sealed lead acid, maintenance free
Service life : up to 6 years (depending on use)
Recharge current : 3 A
Battery recharge time for 90%
capacity (hours, approximation) : 2 2 2
Runtime in minutes
at typical load (75%) : 12 13 16
VA / Watts
100/ 60 84 120 190
300/180 26 41 70
500/300 13 23 41
700/420 8 15 30
1000/600 - 8 20
1500/900 - - 10
General
Weight without battery drawers (kg) : 14 15 15
Weight with battery drawers (kg) : 19 22 26
Dimensions (hxwxd, mm) : 133.5 (3HU) x 450 (19”) x 440
Depth required in 19” rack (mm) : 420 (without connectors)
Enclosure / protection : steel - plastic / IP20
Environment
Safety : EN 50091-1-1
Electromagnetic compatibility : EN 50091-2
Ambient temperature : -10 to +40°C;
Sound at 1 meter : < 35 dB(A)
Maximum relative humidity : 95% (non-condensing)
7 - Specifications