Geberit Chicago Faucets Commander User manual

Commander™
Handheld Programming Unit User Guide
Introducing a new tool to program, maintain, and monitor your
HyTronic®, E-Tronic®, or ELR faucets from the palm of your hand.

Chicago Faucets®Commander™Handheld Programming Unit User Guide Page 2 CF2026 / 07/19
Table of Contents
Section 1
Introduction, Device, Updates Page 3 - 9
Section 2
Scanning, Mode and Setting Adjustments Pages 10 - 27
Section 3
Review Scan Data Pages 28 - 31
Section 4
General Information Pages 32 - 33
Section 5
File Sharing Page 34
Section 6
Advanced Functions Pages 35 - 37
Section 7
FAQ and Device Troubleshooting Pages 38 - 44

Chicago Faucets®Commander™Handheld Programming Unit User Guide Page 3 CF2026 / 07/19
Section 1: Introduction, Device, Updates
1.1 Introduction
Thank you for choosing the Chicago Faucets Commander Handheld
Programming Unit. Commander allows you to change settings quickly
and easily on your Chicago Faucets HyTronic®, E-Tronic®, or ELR
products. This guide will help you use the Commander to scan, modify
settings, use applicable diagnostic tools and other advanced functions
for all Chicago Faucets electronic ttings.
If you have not done so, REGISTER your device to access software,
rmware or hardware updates and to receive notication of future
updates. Register and download Commander Desktop at
chicagofaucets.com/commander.
1.2 Device overview
Basic Commands
BACK To previous screen
HOME To Main Menu
SET To save and execute setting; and return to previous screen
SAVE Saves data to Commander device only
CANCEL Stops command and returns to previous screen
< Information list continues on previous screen
> Information list continues on next screen
IR Communication Eye On/Off (Sleep) Button
Press and hold to power ON unit.
Quick press to SLEEP.
Also used to put device into programming mode
during updates. For any power down, device returns
to Main Menu upon power up.
Touch Screen
Navigation
(2) “AA” batteries (included)
6´ USB Cable (included)
Mini USB Port
Use included cable
to transfer files to and from PC Reset Button
Used to take device out of programming
mode during updates and to restart device
when not responding. Note: Does not reset
fitting!

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Section 1: Introduction, Device, Updates
To start using your device:
1. Install batteries
2. Press and Hold “On” Button for 2 seconds -
• Calibrate Touch Screen
• Tap “Settings”
• Tap “Set Time/Date”
• Set time and date
3. Ready to Aim and Scan*
If unit does not power up, See Section 7, FAQ
Scan Fitting — Provides access to diagnostics and general
information of the fitting. This button also allows you to:
– Add fitting to database
– Add notes
– Access fitting modes or adjust settings
– Reset the fitting
See Section 2 for more details.
Review Scans — Review data of previously scanned
fittings, including:
– Snapshot of fitting(s) by day/time;
– View module serial number
– Set/edit locations
See Section 3 for more details.
General Information — Diagnostic tool for troubleshooting,
list of parts and accessories and technical contact information.
See Section 4 for more details.
Cleaning Mode — Disable fitting for a specified amount
of time to allow sink/fitting cleaning.
See Section 2 for more details.
Settings — Adjust Commander Unit settings, including:
– Auto-sleep time
– Display brightness
– Time/date
– Calibrate screen
See Section 1.3 for more details.
About — See Section 5 on file transfer & USB, Section 6 for
specialized fittings. Provides version info; access to USB connection mode for updates and data file transfer.
Access to specialized functions (engineering mode, pipe cleaning mode). Provides version info; access to
USB connection mode for updates and data file transfer. See Section 5 for
more details.
Access to specialized functions (engineering mode, pipe cleaning mode). See Section 6 for
more details.
Main Menu
*For best scanning
performance stand and
aim approximately a foot away.
DEVICE IS NOT WATERPROOF!

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Section 1: Introduction, Device, Updates
1.3 Device Settings
Quickly adjust Commander HPU
settings for improved usability
such as:
– Auto-sleep time
– Display brightness
– Time/date
– Calibrate screen
Basic Commands
BACK To previous screen
HOME To Main Menu
SET To save and execute setting; and return to previous screen
SAVE Saves data to Commander device only
CANCEL Stops command and returns to previous screen
< Information list continues on previous screen
> Information list continues on next screen
Set screen display brightness from
1 to 100%, for ease of viewing
and/or power saving (dimmer =
battery saving).
Unit auto-powers off after preset time
to save on battery life (1 to 5 minutes).
Note: Auto-Sleep does not function
when Commander HPU is in “USB
Mode”.
Set time and date: 12 hour clock;
MM/DD/YYYY. Must be set after
each battery charge.
Calibrate screen: Use stylus to tap each
screen corner as directed by the screen
instructions. (Only required when having
difficulty with screen touch response.)
Note: A calibration is recommended
after every Commander HPU Reset.

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Section 1: Introduction, Device, Updates
1.4 Updating Your Device
Your new Commander should
normally come with the latest
software and firmware installed. Refer to
the update section of www.chicagofau-
cets.com/commander page to review
the version information.
To check if your device has the latest
version, from Main Menu tap “ABOUT”.
Look for Version information. If your
version is a lower number, you will need
an update.
REGISTER your device at chicagofaucets.com/commander to access software,
firmware and hardware updates. Supply an e-mail to receive notification for
future updates.
chicagofaucets.com/commander
In order to update the Commander Handheld Unit, download and
installation of Renesas Flash Development Toolkit (FDT), Evaluation version (free)*,
is required:
http://am.renesas.com/products/tools/flash_prom_programming/fdt/downloads.jsp
*Requires PC running Windows 7, 10, XP, and Vista
UPDATE STEPS
1. Download update files
1.1 Download zip package from www.chicagofaucets.com/commander
Note: Zip package includes these files:
• Readme file Readme.txt
• Firmware update file Verxx.xx.xx.fpf4
• Graphics software update file Resource.bin
1.2 Unzip files onto your PC
2. Flash programming update
Be sure the Commander device is off and PC audio is not muted!
2.1 Connect device to PC via USB cable (supplied)
Note:
• If this is the first time the device is connected to a particular PC, you may
see a note from Windows saying that it has found new hardware or new
USB device is being installed
• If Windows “alert” tone sounds, device is in “programming mode”. Go to
Step 2.4.
2.2 Quick click “on/off button” to activate “Programming mode”
2.3 If PC fails to recognize device, or no audio tone is heard:
• Unplug and reconnect Commander device, begin step 2 again OR
• Tap Commander Unit Reset, and begin step 2 again

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Section 1: Introduction, Device, Updates
1.4 Updating Your Device (Continued)
UPDATE STEPS
2. Flash programming update (Continued)
2.4 Run the flash utility - Find and double-click the Verxx.xx.xx.fpf4 file
or launch the utility.
Note: If you have already performed a prior
update you might get the following warning:
Simply click “Yes” and continue on.
2.5 This window should pop up. Tap the “Program Flash” button.
2.6 You will be promoted to Select USB Device.
There should only be one VID in the list box as shown.
Simply tap the “OK” button to continue. The device will program.
2.7 Click on the “Disconnect” button to finish.
2.8 Click on the “Exit” button to exit the Flash Development Toolkit.
2.9 Tap “Reset” on Commander Unit. On power up, Commander Unit lands at
Calibrate Screen. It’s recommended to Calibrate the touch
screen after every RESET. See Section 1.3 for more details.
To escape without a Calibration sequence, tap “Cancel”.

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Section 1: Introduction, Device, Updates
1.4 Updating Your Device (Continued)
UPDATE STEPS
3. Update the Resource.bin file
3.1. Connect device to PC via USB cable if not already connected (supplied)
3.2. Power on Commander Unit
3.3. Tap “About” and then tap “Invoke USB Mode”
Note: Auto-Sleep does not function when
Commander HPU is in “USB Mode”.
3.4. Commander should be recognized
as drive in Windows Explorer.
Select “Open folder to view files”. Something like this
Special Notice: If this is the first time the device is connected to a particular
PC, you may see a note from Windows saying that it has found new hardware
or new USB device is being installed.
If PC fails to recognize device, unplug and reconnect device, begin step 3 again
OR tap Reset, and begin step 2 again.
3.5 Find the resource.bin file on your PC.
Copy/Paste or drag/drop from the PC to the Commander “Drive”
Note: Do not be alarmed if you do not see an existing resource.bin file
on your Commander device, since the file is normally a Hidden File.
To view the file on your Commander Device, select Folder Options
and select “view hidden files”.
3.6 Disconnect Device from PC. Update complete.
WARNING:
Copy and paste or drag and drop from your PC only!
Cutting or deleting the existing resource.bin file during the update removes all
graphical data (text, buttons) from the device. Screen will be completely white,
but unit is placed in USB mode. Paste the resource.bin file back to device.
Power down and then power up the device. Graphics are restored.

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Section 1: Introduction, Device, Updates
1.5 Commander Desktop
Commander Desktop — Quickly and easily manipulate scan data
Looking for usage reports, to generate annual water savings estimates?
Need to know when a fitting was last serviced and what was changed and by who?
These are examples of the types of reports that can be generated using the
Commander Desktop.
Register and download Commander Desktop at
chicagofaucets.com/commander. Follow installation steps.
If you are already a have Commander Desktop and want to transfer files to and from
your new device, see Section 5 for more details.
Note: Installing the desktop application on your Windows based PC*
is not required to use the Commander Handheld Unit.
1.6 Existing PALM Commander or Desktop User
Go to www.chicagofaucets.com/commander to access user notes just for you.
Everything you need to transition to the new device, including:
1) Differences between PALM interface and Handheld Unit.
2) Files transfer steps from existing PALM or Commander Desktop to new
Commander Handheld Programming Unit.
*Windows 7, 10, XP, and Vista

Chicago Faucets®Commander™Handheld Programming Unit User Guide Page 10 CF2026 / 07/19
SECTION 2: Scanning, Mode and Setting Adjustments
2.1 Introduction
The Chicago Faucets Commander HPU’s ability to scan a Chicago
Faucets tting provides quick and easy access to diagnostic and general
tting information, as well as the ability to add new ttings and notes to a
database, modify tting modes and adjust settings, and reset ttings.
1) Add fitting to database. See Section 2.2 for more details.
2) View a direct indication of the fitting status. Is it operating
properly or need maintenance? See Section 2.2 for more details.
3) Create or edit location and other fitting notes.
See Section 2.3 for more details.
4) Review fitting history. See Section 2.3 for more details.
5) Review Current Settings relative to Factory Settings and reset
flitting if needed. See Section 2.4 for more details.
6) Access fitting specific diagnostics. See Section 2.5 for
more details.
7) Access fitting mode changes or other adjustments including
CLEAN Mode. See Section 2.6 for more details.
8) Scan the same fitting again or scan another fitting.
See Section 2.7 for more details.
9) Access CFC Contact info. See Section 2.7 for more details.
2.2 Scan Fitting
*For best scanning performance stand
and aim approximately a foot away
Tap SCAN FITTING*, and aim
Commander device at fitting
sensor from about 1 foot away.
Here is what it looks like:
Refresh reader to return to main
menu. Select scan fitting.
If fitting is not detected within
30 seconds, a SCAN FAILED
message is returned.
Suggested step, try again, slightly
closely to sensor eye
If fitting still will not scan after second
attempt, refer to Section 7,
Troubleshooting for more details or
Contact CFC.

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SECTION 2: Scanning, Mode and Setting Adjustments
Power Level — Sliding % bar indicates power level for
DC (Battery and SSPS units). For AC power, “AC” lights
inside the symbol. Combine with Status information to
determine if there is a power issue. See Section 4 for
more details.
Serial # — Of the electronics module.
For troubleshooting, reference fitting manual or contact
CFC Technical Support. See Section 4 for more details.
Model # — Of the entire fitting.
For troubleshooting, reference fitting manual or contact
CFC Technical Support. See Section 4 for more details.
Location — Manually entered fitting reference name
to assist with locating the fitting in the future.
For example, “2nd floor men’s on the right”.
Default value is “Not Set”. See Section 2.3 for
instructions on how to add or update the location field.
Status – Indicates if the fitting is functioning properly,
and if not, what is the reason to aide in diagnostics
and troubleshooting. See Section 4 for more details.
Continued on Page 12.
2.2 Scanning Fitting (Continued)
When the fitting has scanned and saved the information properly,
a new record is created in the database. The visual indicator is
the Scan Fitting screen, outlined as shown.

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SECTION 2: Scanning, Mode and Setting Adjustments
Continued from Page 11.
History — Create/edit locations & notes. See section
2.3 for details. Review data of previously scanned
fitting(s); search by serial numbers.
See section 3 for details.
Settings — view fitting current settings as compared
to factory settings. See section 2.4 for more details.
Contact us — Chicago Faucets contact information
for Technical Support, phone, hours, website.
See section 2.7 for more details.
Diagnostics — takes user directly to Diagnostics
tool of particular fitting. Similar to main menu
“General Information”, but by-passes several steps,
taking you directly to that fitting type.
See Section 4 for more details.
Adjust — Enable, disable, fitting mode and
settings, as well as other fitting settings.
See section 2.6 for more details.
Scan — another fitting (or same fitting). Equal to
Scan Fitting of main menu.
See section 2.7 for more details.
2.2 Scanning Fitting (Continued)

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SECTION 2: Scanning, Mode and Setting Adjustments
2.3 History
The History button takes user to an existing tting data. The last record created for that type of tting (default). Each record contains the tting data at that specic scan time
and date. The feature allows user to:
1) Set/edit locations and create/add notes specic to tting. See Section 2.3.1 for details.
2) Review data of previously scanned ttings. This includes: snapshot of particular tting(s) at a specic day/time, search by serial number, number of uses / uses
per day (to assist with water savings calculations), and time on (to assist with battery change outs or other PM activities of the bathroom).
See Section 3 for more details.
2.3.1 Edit Fitting Data.
Add/update fitting LOCATION
information or add NOTES for fitting.
Location —Tap inside box,
keyboard will appear for data
entry. Limited to 17 characters.
Notes — Tap inside box,keyboard
will appear for data entry. Limited to
64 characters.
123 —Jumps to numbers
and symbols keyboard.
Clear —Deletes all data from field.
Save —Tap “Save” to save
the text to the device
Undo — Last unsaved
information.
Uses — time is use; number of uses,
uses/day (calculated) — helps to plan for
PM work and calculate water savings.
Time — values of time-based mode
parameters.
Sett.(ings) — modes are enabled or
disabled; values of individual mode
parameters (non-time based).
Power (default) — list power type,
power level and any errors.
Search — search records to nd
a specic tting, by module serial
number.
See section 3.4 for more details.
Edit — view existing notes/location;
create new notes/locations; add
notes/location information. See
Section 2 and 3.1 for more Details.
Serial # — of the electronics
module. Followed by Fitting type.
For troubleshooting reference or
contacting CFC Technical Support
See Section 4 for more details.
Location — manually entered tting
reference name to assist with locating
the tting in the future.
See Section 3.1 for more details.
Date — date and time of scan
record (subject to setting date/time).
Note — give the status of the
tting,module and environment (see
Section 3.3 for more details) There
are 4 tabs to ip between.

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SECTION 2: Scanning, Mode and Setting Adjustments
2.4 Settings
 Settingsallowtheusertoviewexistingttingsettingsrelativetothe
factory settings.
Current — Lists current settings for the
fitting, including any settings that may
have been modified after the fitting was
installed.
Factory — Shows what the factory
settings are for the scanned fitting.

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SECTION 2: Scanning, Mode and Setting Adjustments
2.5 Diagnostics —See Section 4 to use the Diagnostic tools.
2.6 Adjust Fitting
 Usermayenable,disable,ttingmodeandsettings,aswellasother
 ttingsettingsfor unique needs or circumstances, tough applications,
improved tting user experience, power saving, improved hygiene,
user courtesy.
Running Mode — enable, disable or adjust
specic water on/off modes of tting to meet
user needs and/or remove user inconvenience.
See Section 2.6.1 for more details.
Range & Sensing — adjust sensing distances;
turn on/off sensing beams to troubleshoot
detection issues like ghost detections, no
detections or too sensitive detection or not
sensitive enough detections.
See Section 2.6.2 for more details.
Other Settings —enable, disable, adjust
other options such as tting power saving;
routine hygiene ush; manual teach-in; safety-
shut off time.
See Section 2.6.3 for more details.
Reset Fitting — return to factory settings
or to last settings (same function as Settings).
See Section 2.6.4 for more details.

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SECTION 2: Scanning, Mode and Setting Adjustments
2.6.1 Running Mode
Running Mode — enable, disable or adjust specic water on/off modes of tting
to meet user needs and/or remove user inconvenience.
Normal Mode — Fitting operates when user
is detected and stops immediately after user
detection ends. Default factory mode (for non-
SSPS fittings). See Section 2.6.1.1 for more
details.
Metering Mode — Fitting operates only when
user is detected and stops after a prescribed
amount of time. See Section 2.6.1.2 for more
details.
Cleaning Mode — Fitting is deactivated and
will not operate when user is detected to allow
cleaning or maintenance without running water.
See Section 2.6.1.3 for more details.
Scrub Mode — Fitting can be set for longer run
times for scrub sinks. Automatically runs after user is
detected and does not end until after assigned time.
See Section 2.6.1.4 for more details.
Water Saver Mode — Fitting operates when user
is detected and stops after a brief delay when user
detection ends. Default factory mode (for SSPS
fittings). See Section 2.6.1.5 for more details.

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SECTION 2: Scanning, Mode and Setting Adjustments
2.6.1.1 Running Mode
Normal —Fitting operates when user is detected and stops immediately after user detection ends. Saves water versus metering fittings which run for a
prescribed amount of time after every activation. Default factory mode (for non-SSPS fittings, E-Tronic, and ELR).
Normal Mode —Maximum run
time duration pre-set at factory.
See Section 2.6.3 to change
this value.
Set —Tap “SET” to save and
execute setting.

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SECTION 2: Scanning, Mode and Setting Adjustments
2.6.1.2 Running Mode
Metering —Fitting will operate only when user is detected and stops after a prescribed amount of time.
This helps to promote water conservation and prevent long run ons of the fitting.
Metering Running Time —
Choose “Factory” pre-set for 10
second running time.
Choose “Custom Setting” and
adjust running time from 3 to 180
seconds with slide bar.
Set —Tap “SET” to save and
execute settings.
Min Interval Between Uses —
Choose “Factory” pre-set for 2
second delay time before new
detections are registered.
Choose “Custom Setting” and
adjust delay time from 1 to 5
seconds with slide bar.

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SECTION 2: Scanning, Mode and Setting Adjustments
2.6.1.3 Running Mode
Cleaning —Fitting is deactivated and will not operate when user is detected to allow for cleaning or maintenance without running water. Fitting automatically
returns to current mode after prescribed time or 30 minutes have elapsed, or set to “off”.
Cleaning Mode Running Time —
Choose factory “preset” for 2 minutes
duration.
Choose custom to set time from 1 to 10
minutes in duration.
Set —Tap “SET” to save and execute
setting. A warning screen will appear.
Tap “Yes” to activate, or “Cancel” to
end the command without saving and
executing.
Warning and activation confirmation

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SECTION 2: Scanning, Mode and Setting Adjustments
2.6.1.4 Running Mode
Scrub —Fitting can be set for longer run times for health care or surgical scrub sinks. Automatically runs after user is detected and does not end until after
assigned time.
Scrub Mode Running Time —
Choose from “Presets” to set
common run times.
Choose “Custom” and adjust running
time from 1 to 180 seconds.
Set —Tap “SET” to save and
execute setting.