Gefen USB-400FO User manual

USB•400 FO
USER MANUAL
www.gefen.com

Technical Support:
Telephone [phone]
[phone]
Fax [phone]
Technical Support Hours:
8:00 AM to 5:00 PM Monday thru Friday.
Write To:
Gefen Inc.
c/o Customer Service
20600 Nordhoff St.
Chatsworth, CA 91311
[email protected]
www.gefen.com
Notice
Gefen Inc. reserves the right to make changes in the hardware, packaging and any
accompanying documentation without prior written notice.
The USB 400 FO is a trademark of Gefen Inc.
© 2007 Gefen Inc., All Rights Reserved
ASKING FOR ASSISTANCE

TABLE OF CONTENTS
Introduction / Operation Notes
Features
How It Works
USB 400 FO Panel Layout
USB 400 FO Series Installation / Check list
Wiring Diagram
Troubleshooting Hints
Troubleshooting Hints
System Specifications
Warranty
1
2
3
4
5
6
7
8
9
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READ THESE NOTES BEFORE INSTALLING
OR OPERATING THE DVI•3000HD SYSTEM
• The USB 400 FO units are housed in a metal box for better RF shielding.
• The USB 400 FO uses two multi-mode LC fiber optic cables fiber optics to connect the
sender and receiver.
• The USB•400 units were designed to operate on USB type computers. DO NOT
attempt to use this equipment with any other type computers.
• Use the computer's USB port when using a local keyboard that is not extended with
the USB•400 sender unit.
• In order to operate properly, the USB•400S and USB•400R units must be connected,
powered up, and the LC fiber optic cable installed between both units.
• The length of cable used to connect the USB•400S send unit to the USB•400R
receiver unit MUST NOT EXCEED 1650 feet.
OPERATION NOTES
INTRODUCTION
Thank you for purchasing the ex•tend•it USB•400 Series. Incorporating
ExtremeUSB, the new USB•400 model allows users the benefits of USB technology
beyond the desktop, extending your computer keyboard, mouse, trackball, and any USB
device up to 1650 feet away from the location of your Macintosh or PC computer.
The USB•400 system consists of two units: the USB•400S Sender resides next to
the host computer, and the USB•400R Receiver resides next to the extended USB type
device connected by conventional USB cables.
The USB•400 signal controls the keyboard, mouse, trackball and other USB devices
by buffering the keyboard/mouse signal through send and receive line drivers, and the
signal is extended by using standard fiber optic cabling.
The USB•400FO extends any USB device up to 1,650 feet from the location of your
computer, eliminating the 17.5 feet distance limitation of USB. The USB•400FO also
includes a remote 4 port USB HUB to operate up to four USB devices remotely using
“Extreme USB” technology.
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2
FEATURES
Features
• Extreme USB technology extends the range of USB 2.0 devices up to 1650 meters
(500 meters) using fiber-optic cable
• Remote extender 400FOR is equipped with 4 USB ports
• Provides support for both low-speed and high-speed USB devices
• Comes with a USB cable, power adapters and user guide
• Fully compliant with USB 2.0 specification as certified by the USB Implementers
Forum
• Number of devices can be expanded using standard USB hubs

3
CONTENTS
The USB 400 FO system consists of:
(1) USB•400FOS Send Unit
(1) USB•400FOR Receive Unit
(1) 6ft A to B USB cable
(2) 5V Power Supply
HOW IT WORKS
The USB•400FO sender unit is connected to the computer using the supplied USB cable.
The extended peripheral(s) are connected to the receiver unit. Two multi mode LC fiber
optic cables are used to link the sender to the receiver with HUB.
HOW IT WORKS

4
USB 400 FO PANEL LAYOUT
5V Power
Supply
LC Input
USB Input
LC Input
USB
Inputs for
devices
5V Power
Supply
Link LED Host Port
(USB Type B) Link LED
Link LED
AB
AB

5
USB 400 FO SERIES INSTALLATION
Place the USB•400S unit close to the host computer.
Connect the power adapter to the USB•400S unit using the supplied cable.
Connect the USB•400S unit to the USB•400R unit using the desired length of fiber
optic cable outfitted wit LC connectors with A, on the sender matching B on the
receiver, and B on the sender matching A on the receiver.
Connect the USB•400S unit to the host computer using the 6ft. USB cable supplied
with the unit .
On the USB•400S send unit, check that the power indicator is GREEN.
On the USB•400S send unit, check that the link indicator is GREEN.
On the USB•400R receiver unit, check that the power indicator is GREEN.
Once all LEDs are illuminated as required, the USB•400 is ready to accept a
peripheral device at the USB port on the USB•400R receiver unit. Follow the
installation instructions as if one were installing the device directly into a computer's
USB port.
On the host computer, check that a general purpose hub is visible from the Control
Panel/System applet. Once connected, a USB peripheral device causes its host
computer to automatically enumerate it. This simply means that the computer must
identify the new device, assign it an ID, and ensure that the required software drivers
are available for loading when the device is to be used.
The USB•400 is not an end device. Consequently, it does not have a software
component or driver to be loaded. Some peripheral devices that are to be attached
to the USB•400 will have a USB Driver diskette or CD-ROM which will need to be
inserted after initial connection to a USB port on the USB•400 model.
1.
2.
3.
4.
5.
6.
1.
2.
3.
4.
USB•400S (Sender Unit)
5.
6.
7.
8.
USB•400R (Receiver Unit)
Place the USB•400R unit close to the USB device to be served.
Connect the USB devices to the USB•400R unit.
Connect the power adapter to a suitable AC source wall outlet.
Connect the power adapter to the USB•400R unit using the supplied cable.
CHECK LIST

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WIRING DIAGRAM
Sender
USB 400 FO
Extends any High Speed USB 2.0 device up to 1640 feet (500 meters) from
the computer with built-in 4 port hub over multimode fiber optics cable.
Receiver
USB devices
Fiber

TROUBLESHOOTING HINTS
Symptoms/Cause Remedy
All LEDs on Sender unit are off.
Cause:
The Sender unit is not receiving power
from the adapter
1. Ensure that a power adapter is
connected to the Sender unit.
2. Check that the adapter is connected to
a live source of electrical power.
All LEDs on Receiver unit are off.
Cause:
The Receiver unit is not receiving power
from the adapter
1. Ensure that a power adapter is
connected to the Receiver unit.
2. Check that the adapter is connected to
a live source of electrical power.
Link LEDs on Sender unit and Receiver
unit are off.
Cause:
There is no connection between the
Sender unit and the Receiver unit.
1. Ensure that a fiber-optic cable with
crossover is connected between the
Sender unit and the Receiver unit.
2. Connect a short fiber-optic crossover
patch cord between the Sender unit and
the Receiver unit. Recheck the operation
of the system.
Link LED on Sender unit is on;Host LED
on Sender unit is off.
Cause:
a) The computer is not functioning.
b) The Sender unit is not connected to the
computer.
c) The computer does not support USB
hubs.
d) The USB 2.0 Ranger is malfunctioning.
1. Disconnect all USB devices from the
Receiver unit.
2. Disconnect the Sender unit from the
computer.
3. Disconnect and then reconnect the
power adapter to the USB 2.0 Ranger.
4. Reconnect the Sender unit to the
computer.
5. In the Universal Serial Bus controllers
section of Device Manager, check that
the USB 2.0 Ranger is recognized as a
“Generic USB Hub”.
6. If the USB 2.0 Ranger is not
recognised, contact technical support for
assistance.
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TROUBLESHOOTING HINTS
Symptoms/Cause Remedy
A device is connected to the Receiver unit
and the corresponding Device LED is off
Cause:
a) The USB device is malfunctioning.
b) The computer does not recognise the
USB device.
c) The application software for the device
is not operating.
d) The USB 2.0 Ranger is malfunctioning.
1. Disconnect the USB 2.0 Ranger from
the computer.
2. Connect the USB device directly to the
USB port on the computer.
3. If the device does not operate properly,
consult the user documentation for the
device.
4. If the device operates properly when
directly connected to the computer,
connect another device (of a different
type) to the USB 2.0 Ranger. Connect
USB 2.0 Ranger to the computer.
5. If the second device does not
operate, the USB 2.0 Ranger may be
malfunctioning. Contact technical support
for assistance.
6. If the second device does operate
properly, the first device may not be
compatible with the USB 2.0 Ranger.
Contact technical support for assistance.
All LEDs on both the Sender unit and
Receiver unit are on but the device does
not operate correctly
Cause:
a) The USB device is malfunctioning.
b) The computer does not recognise the
USB device.
c) The application software for the device
is not operating.
d) The USB 2.0 Ranger is malfunctioning.
1. Disconnect the USB 2.0 Ranger from
the computer.
2. Connect the USB device directly to the
USB port on the computer.
3. If the device does not operate properly,
consult the user documentation for the
device.
4. If the device operates properly when
directly connected to the computer,
connect another device (of a different
type) to the USB 2.0 Ranger. Connect the
USB 2.0 Ranger to the computer.
5. If the second device does not
operate, the USB 2.0 Ranger may be
malfunctioning. Contact technical support
for assistance.
6. If the second device does operate
properly, the first device may not be
compatible with the USB 2.0 Ranger.
Contact technical support for assistance.
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USB device support............................................................................................480Mbps
USB Input Connectors.............................................................................................type B
USB Output Connectors..........................................................................................type A
Link Connector..............................................................................................................LC
Power Supply..........................................................................................................5V DC
Dimensions.................................................................................4.75” W x 1.75” H x 5” D
Shipping Weight........................................................................................................5 lbs.
SYSTEM SPECIFICATIONS
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Gefen Inc. warrants the equipment it manufactures to be free from defects in material
and workmanship.
If equipment fails because of such defects and Gefen Inc. is notified within two
(2) year from the date of shipment, Gefen Inc. will, at its option, repair or replace
the equipment, provided that the equipment has not been subjected to mechanical,
electrical, or other abuse or modifications.
Equipment that fails under conditions other than those covered will be repaired at the
current price of parts and labor in effect at the time of repair. Such repairs are warranted
for ninety (90) days from the day of reshipment to the Buyer.
This warranty is in lieu of all other warranties expressed or implied, including without
limitation, any implied warranty or merchantability or fitness for any particular purpose,
all of which are expressly disclaimed.
1. Proof of sale may be required in order to claim warranty.
2. Customers outside the US are responsible for shipping charges to and from Gefen.
3. Copper cables are limited to a 30 day warranty and cable must be free from any
scratches, markings, and neatly coiled.
The information in this manual has been carefully checked and is believed to be
accurate. However, Gefen Inc. assumes no responsibility for any inaccuracies that may
be contained in this manual. In no event will Gefen Inc., be liable for direct, indirect,
special, incidental, or consequential damages resulting from any defect or omission
in this manual, even if advised of the possibility of such damages. The technical
information contained herein regarding USB 400 FO features and specifications is
subject to change without notice.
WARRANTY
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