General Hearing Simplicity Pro User manual

General Hearing Instruments, Inc.
175 Brookhollow • Harahan, LA 70123
www.generalhearing.com
Revision No. SP-V001-170621
MADE in USA
Physician Direct Hearing Aid
OWNER’S MANUAL
Simplicity ProTM

Device Information
Left serial no.
Right serial no.
Purchase date:
Purchase location

26
Simplicity Pro Warranty Policy
This “Limited Warranty” as dened in the Consumer Product Warranty
and Federal Trade Commission Improvement Act gives you specic legal
rights. You may have additional rights which vary from state to state.
Service Labor:
For a period of 2 years from the consumer’s original purchase date,
General Hearing will service your hearing device at no charge as a
result of defective parts or workmanship.
This warranty does not cover: damage related to customer neglect
which includes but is not limited to: damage by water or pets, damage
by home repairs (opening device casing), accidental damage (sit or
step on device). Loss of product is not covered by this warranty, a
separate Loss & Damage policy must be purchased.
Device components:
Defective parts will be replaced at no charge with new or equivalent
parts for 2 years from the consumer’s original purchase date.
Any replacement parts are warranted for the remaining portion of the
original warranty period.
Welcome to
General Hearing...
A growing family of thousands of satised customers currently
using quality hearing aids made in the USA by General Hearing
Instruments!
The Simplicity Pro is a mini digital OTE device that is specically
designed for those who need help with a high frequency hearing
loss and still enjoy an active lifestyle.
Please review the Quick-start Guide and Owner’s manual.
They contain valuable information that will help you achieve the
full benet from your new hearing aid and how to properly care for
it. As a valued customer of General Hearing, you are entitled to free
lifetime Customer Service Support. See Support Services on page
25 for complete details.
And most importantly... be patient with your new hearing device.
Learning to use it will require a period of adjustment. It may take
some time to become totally familiar with the operation of the
device and hearing certain sounds again.

25
TABLE OF CONTENTS
Device Reference ................................1
Battery Information ............................2
Battery Installation..............................3
Battery Check .......................................4
Device Color Code .............................5
Device Insertion ..................................6
Device Insertion ..................................7
Device Operation ................................8
Volume Control....................................9
Using the Multi-tool ...........................10
Wax Blockage........................................11
Polytube Care .......................................12
Polytube Care .......................................13
Device FAQ’s..........................................14
Troubleshooting .................................15
Device Feedback..................................16
Precautions............................................17
Important Notice.................................18
Important Notice con’t......................19
Warning to Dispensers ......................20
About Your Hearing Device .............21
Performance Data ...............................22
Performance Data con’t......................23
Performance Data con’t......................24
Repair Service .......................................25
Warranty Coverage ............................26
Help with your new device is just a phone call away!
Our Service Center will quickly assist you with device
service needs. Our caring support team can personally
answer questions you may have regarding the use or
repair of your device. Our service center also oers a
complete line of accessories and original replacement
Customer support call toll-free!
[phone]
• Product Assistance
• Device Repairs
• Accessories
Call: [phone] (customer service)
Website: www.generalhearing.com/direct
Simplicity ProTM
Device Accessories &
Customer Support
We carry a complete line of replacement
parts, cleaning supplies, and batteries for
Simplicity Pro hearing devices.

24 1
* Color of actual device may
vary. A beige product is used in
this manual for demonstration
purposes.
DEVICE COMPONENTS
1. Micro Polytube Ear hook
2. Left/Right Color Code
3. Sound Port
4. Dome Flex Tip
5. Retention cord
6. Battery Compartment
7. Volume Select Button
8. Microphone Port
100
90
80
70
60
5060708090
(dbSPL)
MAX OSPL90 : 106.3 dB
AT 800 Hz.
HF AVG 100.6 dB
HF AVF F.O.G. 10.1 dB
Reference Test Gain
Target: 23.6 dB
Measured: 18.2 dB
Response Limit: 45.3 dB
F1 = 200 Hz
F2 = 7,500 Hz
Averaging Frequencies
1000 Hz
1,600 Hz
2,500 Hz
THD FREQ SRC
0.2% 500 Hz. 70 dB
0.1% 800 Hz 70 dB
0.3% 1,600 Hz65 dB
Freq. 2000 Hz
Attack 52 mS
Release 90 mS
1
2
3
4
5
6
7
8
6
Eq. Input Noise 25.7 dB
Battery (1.3V) 0.82 mA
DEVICE REFERENCE
DEVICE DATA

223
120
110
100
90
80
70
60
50
(dB)
OSPL 90 Curve RESP Curve
Multi-curve Graph
The graph shown on the right
reects typical Smart Touch
performance at each of the four
volume levels. The data were
gathered using a standard 2cc
coupler. Note that the curves were
obtained with an input signal of
composite noise with an intensity
of 65 dBSPL.
The curve with the least amount of
overall gain (Composite Curve)
represents Memory 1. Curve 3, with
the most amount of overall gain,
represents Memory 4. The overall
frequency response remains
constant across memories, and that
gain is the only variable.
Your Simplicity Pro device uses a size #10
hearing aid battery (yellow tab).
Do not remove the pull-tab o the back of the
battery until you are ready to install it in the
device. This will provide the longest possible
operating life.
+
To install a zinc-air battery:
1. Peel o the paper activation tab
2. Allow the battery to “breathe”for two
minutes before installing into your hearing
device. See page 3 for installation.
Positive side
of battery
Save battery life! Be sure to fully open the battery door when the device
is not in use. This will turn the device “o” and extend the battery life.
BATTERY INFO DEVICE DATA
Low Battery Alert
Your Simplicity device is equipped with a Low Battery Warning
system. The device will emit a beeping sound “beep, beep, beep...
beep, beep, beep”when the battery is low on power. If the battery
is not changed within a short period of time after hearing the
warning beep, the device will automatically shut o.

22 3
To install a battery
Be sure battery activation tab is removed
(page 2). Open the battery door by placing
your thumbnail under the lip of the door
and gently pull the door out. The battery has
two distinct sides. The positive side (+) is at
and the negative side (-) is slightly rounded.
Insert the round side rst into the battery
door.
If properly installed, the at side should be
ush with the top of the battery door. The
battery door should easily snap shut. Do not
force the door to close, damage to the
device may result.
To remove the battery
open the battery door, turn the device over
to dump the battery in your other hand. Use
the magnetic end of the utility brush to
easily remove the battery without risk of
dropping it.
50
40
30
20
10
0
-10
-20
(dB)
Composite Curve 1
Curve 2 Curve 3
Composite (memory 1)
Source...........................65.0 dB
Peak...............................12.9 dB
Peak Frequency...... 3,100 Hz
RMS Out.......................72.5 dB
Noise Reduction..........0.0 dB
Curve 1 (memory 2)
Source............................ 65 dB
Peak.............................16.7 dB
Peak Frequency.....3,100 Hz
RMS Out.....................75.7 dB
Noise Reduction........ 0.0 dB
Curve 2 (memory 3)
Source............................65 dB
Peak............................ 20.6 dB
Peak Frequency.3,100.0 Hz
RMS Out.................... 79.8 dB
Noise Reduction........0.0 dB
Curve 3 (memory 4)
Source.......................... 65.0 dB
Peak..............................24.8 dB
Peak Frequency.. 3,100.0 Hz
RMS Out...................... 83.8 dB
Noise Reduction..........0.0 dB
DEVICE DATA INSTALL A BATTERY

421
To ensure your hearing device has a good
battery, perform a quick sound test...
1. Insert a fresh battery into device and close the
door. The device will always start in volume
level one (one beep), the lowest volume level.
2. Cup the device in your hand and hold it close
to your ear. You should hear a high-pitched
sound called feedback.
3. If you do not hear anything, check to ensure
the battery is correctly installed and the door is fully closed. You may
need to press the Volume Select button to change the volume to a
higher volume level.
If you still don’t hear any whistling, then try a fresh battery. You may
need to try more than one battery from the battery pack.
If there is no sound coming from the device, free customer support is
available to you (see page 25 for contact information).
Try to wear your hearing aid every day!
Occasional use will not allow you to attain
full benet from your hearing aid. Allow for
a period of adjustment in your routine
listening environment. It may take a period
of time to become fully adjusted to hearing
certain sounds again.
If you have purchased a single aid, we
suggest that you consider purchasing a
device for your other ear. Amplication for both ears provides a sense of
hearing balance and allows you to reduce the amount of volume needed by
a single device.
Hearing aids will not restore normal hearing and will not prevent or
improve a hearing impairment. Use of a hearing aid is only part of hearing
habilitation and may need to be supplemented by auditory training and
instruction in lip reading.
Discontinue use of your aids(s) and consult with your physician if you
notice any of the following symptoms: skin irritation, increased production
of earwax, and any pain associated with the ear.
BATTERY CHECK ABOUT YOUR DEVICE

20 5
A hearing aid dispenser should advise a prospective hearing aid user to
consult promptly with a licensed (preferably an ear specialist) before
dispensing a hearing aid if the hearing aid dispenser determines through
inquiry, actual observation, or review of any other available information
concerning the prospective user, that the prospective user has any of the
following conditions:
• Visible congenital or traumatic deformity of the ear.
• History of active drainage from the ear within the previous 90 days.
• History of sudden or rapidly progressive hearing loss within 90 days.
• Acute or chronic dizziness.
• Unilateral hearing loss of sudden or recent onset within the previous 90 days.
• Audio metric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz),
1,000 Hz, and 2,000 Hz.
• Visible evidence of signicant cerumen accumulation in the ear canal.
• Pain or discomfort in the ear.
How to identify a left or right device.
Simplicity devices have been color coded
to help distinguish a left ear device from a
right one. Look closely at the base of the
Sound Port Dome. It will be imprinted with
either red or blue stamp. The red color
indicates the right ear and blue is for the
left.
It is recommended that you change the
poly-tube approximately every three
months or sooner if they crack or become
clogged.
Refer to pages 12 and 13 for proper
cleaning and replacement instructions.
Red or Blue
color stamp
DEVICE COLOR CODE
Look at base
of sound
dome
FOR DISPENSERS

619
Federal law restricts the sale of hearing aids to those individuals
who have obtained a medical evaluation from a licensed physician.
Federal law permits a fully informed adult to sign a waiver statement
declining the medical evaluation for religious or personal beliefs that
preclude consultation with a physician. The exercise of such a waiver
is not in your best health interest and its use is strongly discouraged.
Children with a hearing loss. In addition to seeing a physician for a
medical evaluation, a child with a hearing loss should be directed
to an audiologist for evaluation and rehabilitation since hearing
loss may cause problems in language development and the
educational and social growth of a child. An audiologist is qualied
by training and experience to assist in the evaluation and rehabilitation
of a child with a hearing loss.
1. Ensure that you have the correct de-
vice for your ear: red is for right and
blue for left. Slip the Simplicity behind
the top of the ear with the tubing
hanging down in front of the ear. The
soft dome ex tip should point toward
the opening of the ear canal (Fig. 1).
2. Gently push in the dome ex tip into
your ear canal until the polytube is
ush with the outer ear (Fig. 2). You
may need to pull the top of the ear
with your other hand to allow for
easy insertion into the ear canal. If
the sound dome feels too large for
your ear canal, call customer service
to exchange for a smaller size dome.
DEVICE INSERTION
Fig. 1
Fig. 2
IMPORTANT NOTICE