Phonak CROS P User manual

Phonak CROS P
User Guide
Phonak CROS P-13

CROS device model
Phonak CROS P-13
CE mark applied
2021
This user guide is valid for:

3
Your CROS device details
CROS device models
cCROS P-13
Earpieces
cDome
cSlimTip
cCROS Tip
Battery size
13
If no box is checked and you do not know the model
of your CROS device, please ask your hearing care
professional.
Your CROS device operates between 2.4 GHz–2.48GHz
frequency range. When ying please check if ight
operator requires devices to be switched into ight
mode, see chapter 11.

4
Your CROS device have been developed by Phonak – a
world leader in hearing solutions based in Zurich,
Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your CROS device.
Training is not required for handling of this device.
A hearing care professional will help set up this CROS
device according to your individual preferences during the
tting consultation.

5
For more information regarding features, benets, set up,
use, maintenance or repairs of your CROS device and
accessories, please contact your hearing care professional or
the manufacturer representative.
Additional information can be found in the datasheet of
your product.
Phonak – life is on
www.phonak.com

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Contents
Your CROS device
1. Quick guide
2. Parts of the CROS device
Using the CROS device
3. Left & right CROS device markings
4. On/O
5. Batteries
6. Putting on the CROS device
7. Removing the CROS device
8. Multi-function button
9. Connectivity overview
10. Initial pairing
11. Phone calls
12. Flight mode
8
10
12
13
14
16
17
18
19
20
23
27

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Further Information
13. Operating, transport and storage conditions
14. Care and maintenance
15. Exchanging the earpice from the tube
16. Service and warranty
17. Compliance information
18. Information and description of symbols
19. Troubleshooting
20. Important safety information
21. For the US market only, complies with the FDA
regulations
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44
50
52
67

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1. Quick guide
Left & right markings
Changing batteries
12 3
Blue marking for left side.
Red marking for right side
Remove the
stickerfrom the new
battery and wait two
minutes.
Open the
batterydoor.
Place battery in
the battery door
with the “+”
symbol facing
upwards.

On/O
Multi-function button
Flight mode
The button has several functions.
It functions as a volume control in the
absence of wireless transmission of sound
from the CROS device to the hearing aid,
a balance control when there is a wireless
transmission of sound from the CROS
device to the hearing aid and/or
aprogram change depending on the
CROS device programming. This is
indicated in your individual instructions.
If paired with a Bluetooth enabled phone,
a short press will accept and a long press
will reject an incoming call.
To enter ight mode press the lower part
of the button for 7 seconds while closing
the battery door. To exit ight mode,
simply open and close the battery door
again.
OOn
9

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2. Parts of the CROS device
The following pictures show the CROS device model
described in this user guide. You can identify your
personal model by checking “Your CROS device details” on
page 3.
Phonak CROS device + Phonak hearing aid =
Phonak CROS system
Phonak CROS P only works in connection
with a Phonak Audéo™ P hearing aid as the receiver.
The Phonak CROS device is an application for unaidable
hearing loss on one side. It is placed on the impaired ear
and wirelessly transmits sound to the Phonak hearing aid
on the other ear.