Generation Guard GM-400EF User manual

Distributed by Generation Guard Pty Ltd
Eltham North Victoria, AUSTRALIA 3095
Made in China
[e-mail]
GM-400EF
User Manual
Forehead and Ear Thermometer

Introduction
Thank you for choosing the Dual-Mode Digital Forehead and Ear Infrared
Thermometer, or Dual-Mode Infrared Thermometer for short.
The Dual-Mode Infrared Thermometer GM-400EF can be used to read
body temperatures by measuring the ear and forehead temperature. The
device is suitable for adults and children (the ear test mode only for
children above 3 months).
Please read the instructions carefully before using the product, and put it
in a safe and secure place for reference.
Manual Ver.: 1.1
Issuing Date: 2016/10/26
16
Transmitter
Power
(W)
0.01
/
0.12
0.23
0.1
/
0.38
0.73
1
/
1.2
2.3
10
/
3.8
7.3
100
/
12
23
For transmitters rated at a maximum output power not listed above, the
recommended separation distance d in metres (m) can be estimated using the
equation applicable to the frequency of the transmitter, where P is the maximum
output power rating of the transmitter in watts (W) according to the transmitter
manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency
range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic
propagation is affected by absorption and reflection from structures, objects and
people.

15
Electromagnetic site survey,a
should be less than the
compliance level in each
frequency range.b
Interference may occur in the
vicinity of equipment marked
with the following symbol:
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE
2 These guidelines may not apply in all situations. Electromagnetic is
affected by absorption and reflection from structures, objects and people.
a. Field strengths from
fixed transmitters, such as base stations for radio
(cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM
radio broadcast and TV broadcast cannot be predicted theoretically with accuracy.
To assess the electromagnetic environment due to fixed RF transmitters, an
electromagnetic site survey should be considered. If the measured field strength in
the location in which the GM-400EF Infrared Thermometer is used exceeds the
applicable RF compliance level above, the GM-400EF Infrared Thermometer should
be observed to verify normal operation. If abnormal performance is observed,
additional measures may be necessary, such as re-orienting or relocating the
GM-400EF Infrared Thermometer.
b. Over the frequency range 150 kHz to 80 MHz, field strengths should be less than
3 V/m.
Recommended separation distances between portable and mobile
RF communications equipment and the EQUIPMENT or SYSTEM
-for EQUIPMENT and SYSTEMS that are not LIFE-SUPPORTING
Recommended separation distances between port
able and mobile RF
communications equipment and the GM-400EF Infrared Thermometer.
The
GM
-
400EF
Infrared Thermometer is intended for use in an electromagnetic
environment in which radiated RF disturbances are controlled. The customer or the
user of the GM-400EF Infrared Thermometer can help prevent electromagnetic
interference by maintaining a minimum distance between portable and mobile RF
communications equipment (transmitters) and the GM-400EF Infrared Thermometer
as recommended below, according to the maximum output power of the
communications equipment.
Rated
maximum
output
Separation distance according to frequency of transmitter m
150 kHz to 80 MHz
80 MHz to 800
MHz
800 MHz to 2,5 GHz
Contents
1. The advantages of infrared thermometer GM-400EF .............................. 1
2. Necessary safety instructions ........................................................................ 2
3. Instructions for product designs..................................................................... 3
4. How to measure the forehead temperature ................................................ 4
5. How to measure the ear temperature .......................................................... 4
6. Instructions for display and operation .......................................................... 5
7.Cleaning and Disinfection ................................................................................ 8
8.Maintenance ........................................................................................................ 8
9. Replace the battery. ......................................................................................... 9
10.Troubleshooting ............................................................................................... 9
11. Technical specifications ............................................................................. 10
12. After-sale service ......................................................................................... 11
13. Security type ................................................................................................. 11
14. Authorized European Representative: .................................................... 11
15. Symbols ......................................................................................................... 12
16.Declaration ..................................................................................................... 12
17. Appendix A: EMC Information-Guidance and Manufacture’s
Declaration ........................................................................................................... 12

1
1. The advantages of infrared thermometer GM-400EF
Multiple use (measurement of forehead and ear temperature)
Thanks to its dual-mode design, you are free to take body temperature
by detecting the infrared heat given off by the forehead, which is from
32℃ to 42.2℃(from 89.6℉ to 107.9℉) , and by the eardrum, which is
from 0℃ to 100.0℃（from 32.0℉ to 212.0℉）.
The product consists of ABS plastics, temperature sensor, infrared
temperature measuring element, microcomputer controlled circuit, LCD,
backlight and buzzer.
Convenient for use
● Special ergonomic design to facilitate operation.
● No inconvenience would be caused to your daily life. It’s available for
measurement when your child’s sleeping.
● It provides comfortable user experience (compared to anal
thermometer for children) and rapid reading and simple operation
(compared to mouth thermometer).
Memory recall
A maximum of 20 previous readings is available to help you track the
changes of your body temperature.
Safe and hygienic
● Compared to mercury thermometer, there is no danger of breaking the
glass or swallowing mercury.
● It is totally safe for children to use.
Fever warning
When the reading exceeds 37.5℃/99.5℉, this product shall warn the
user that he/she may have a fever by 7 rapid and short rings with LCD
flicker. (For normal forehead temperature, the signal is long ring with LCD
no flicker)
Extensive clinical data of hospital
The cooperation with designated hospitals is subjected to precise clinical
verification, with the support of extensive clinical data and professional
medical experts.
Application scope
The thermometer takes human body temperature for clinical or
household use. It applies to all age groups and those who are suffering
from a fever.
14
IEC 61000
-
4
-
8
environment.
Guidance and manufacturer´s declaration – electromagnetic
immunity –for EQUIPMENT and SYSTEM that are not
LIFE-SUPPORTING
Guidance and manufacturer´s declaration
–
electromagnetic immunity
The
GM
-
400EF
Infrared Thermometer is intended for use in the elec
tromagnetic
environment specified below. The customer or the user of the GM-400EF Infrared
Thermometer should assure that it is used in such an environment.
Immunity test
IEC
60601
test level
Compliance
level
Electromagnetic environment
-
guidance
Radiated RF
IEC 61000-4-3
3 V/m
80 MHz
to 2.5
GHz
3 V/m
Portable and mobile RF
communications equipment
should be used no closer to
any part of the GM-400EF
Infrared Thermometer,
including cables, than the
recommended separation
distance calculated from the
equation applicable to the
frequency of the transmitter.
Recommended separation
distance
where p is the maximum
output power rating of the
transmitter in watts (W)
according to the transmitter
manufacturer and d is the
recommended separation
distance in metres (m).b
Field strengths from fixed RF
transmitters, as determined by
an

13
● The GM-400EF Infrared Thermometer should not be used adjacent
to or stacked with other equipment.
Guidance and manufacturer´s declaration – electromagnetic
emission –for all EQUIPMENT AND SYSTEMS
Guidance and manufacturer´s declaration
–
electromagnetic emission
The
GM
-
400EF
Infrared Thermometer is intended for use in the electromagnetic
environment specified below. The customer or the user of the GM-400EF Infrared
Thermometer should assure that it is used in such an environment.
Emissions
test
Compliance
Electromagnetic environment
-
guidance
RF emissions
CISPR 11 Group 1
The
GM
-
400EF
Infrared Thermometer uses
RF energy only for its internal function.
Therefore, its RF emissions are very low and
are not likely to cause any interference in
nearby electronic
equipment.
RF emissions
CISPR 11 Class B
The GM-400EF Infrared Thermometer is
suitable for use in all establishments,
including domestic establish ments and those
directly connected to the public low-voltage
powe r supply network that supplies buildings
used for domestic
purposes.
Guidance and manufacturer's declaration – electromagnetic
immunity –for all EQUIPMENT and SYSTEMS
Guidance and manufacturer´s declaration
–
electromagnetic im
munity
The
GM
-
400EF
Infrared Thermometer is intended for use in the electromagnetic
environment specified below. The customer or the user of the GM-400EF Infrared
Thermometer should assure that it is used in such an environment.
Immunity test
IEC
60601
test level
Compliance
level
Electromagnetic environment
-
guidance
Electrostatic
discharge
(ESD)
IEC 61000-4-2
±6 kV
contact
±8 kV air
±6 kV contact
±8 kV air
Floors should be wood,
concrete or ceramic tile. If
floors are covered with
synthetic material, the relative
humidity should be at least
30 %.
Power
frequency
(50/60 Hz)
magnetic
field
3 A/m 3 A/m
Power frequency magnetic
fields should be at levels
characteristic of a typical
location in a typical
commercial or hospital
2
2. Necessary safety instructions
●Do not use the device with a newborn baby.
● The device is not a continuous monitoring device.
● GM-400EF is not waterproof. Please do not immerse in water or other
liquids. Cleaning and disinfection procedure shall be in comply with the
instructions specified in cleaning and storage.
● Please do not use the product if the temperature sensor or the
dual-mode infrared thermometer shows any sign of damage. Do not try to
repair the product if it is damaged. Please contact the nearest Customer
Service.
● GM-400EF consists of precision parts with high quality. Please prevent
the product from falling down. Protection shall be provided for no intense
shock and vibration. Do not twist the dual-mode infrared thermometer or
the temperature sensor.
●Operating Conditions:
Temperature: 10°C to 40°C
Humidity: ≤80% RH, non-condensing
Atmospheric pressure: 860hPa to 1060hPa
●Storage and Shipping Conditions:
Temperature: -10°C to 55°C
Humidity: ≤93% RH, non-condensing
Atmospheric pressure: 860hPa to 1060hPa
●Battery Installation:
Put two AAA batteries into the battery compartment with the correct
polarities. Push the battery cover horizontally along the arrow.
Notes:
☆If it is the first time use of the thermometer, please pull out the
plastic strip.
☆Battery polarities should be correctly installed. Otherwise, damage
may be caused to the device.
☆Please put in or remove batteries in the right order. Otherwise, it may
cause damage to the device bracket.
☆Please remove the batteries if the thermometer will not be used for a
long time.
Warnings
● Please keep the dual-mode infrared thermometer out of children’s
reach

3
● Medical assistance cannot be replaced by the use of infrared dual-
mode infrared thermometer
● The dual-mode infrared thermometer is not waterproof! Keep it away
from water.
3. Instructions for product designs
(1) Probe cover (put the cover on when using the forehead mode)
(2) Probe (take off the cover when using the ear mode)
(3) Forehead mode
(4) LCD display screen
(5) Ear mode
(6) Battery cover
Display description
1. Ambient temperature
2. Ready for measurement
3. Ear mode
4. Head mode
5. ˚C / ˚F
6. Low power indicator
7. Memory mode
8. Digits
12
15. Symbols
Symbol Description
Type BF applied part.
Attention must be paid.
Information about a manufacturer, such as name and
address.
Please read the instructions carefully.
Waste electrical materials should be sent to a dedicated
collection point for recycling.
Warning
A personal injury or thermometer damage may occur if
the thermometer is not correctly used.
Attention
Inaccurate reading or thermometer damage may occur if
the thermometer is not correctly used.
16.Declaration
EMC of this product complies with IEC60601-1-2 standard.
The materials with which the user can come into contact have no toxicity
and no action on tissues, which complies with ISO10993-1,
ISO10993-5 and ISO10993-10.
UDI: 09351337000043
17. Appendix A: EMC Information-Guidance and
Manufacture’s Declaration
CAUTION:
● GM-400EF Infrared Thermometer needs special precautions
regarding EMC and needs to be installed and put into service according
to the EMC information provided for in the ACCOMPANYING
DOCUMENTS.
● Portable and mobile RF communications equipment can affect
GM-400EF Infrared Thermometer

11
5.Display resolution
0.1 /0.1℃ ℉
6.Latency Time
1 second
7.Sound Volume≧50 db (the perpendicular distance from
dB Volume sensor to thermometer is 10cm )
8
.Autom
atic shutdown
function 10s±1s
9
.Low
-
voltage display
function
The product shall display low
-
voltage signal if the voltage
is below 2.51V±0.15V.
10.Memory function Memorize 20 groups of measured temperature.
1
1
.LED backlit
specifications ≧1.2cd/m2
1
2
.Operational
conditions ASTM 10℃-40 (50℃ ℉-104 )/15℉-95%RH
13.Type of measuring
Applicable for forehead temperature and ear temperature
1
4
.battery
Changeable for two 1.5V triple AAA batteries
1
5
.Battery life
More than 3000 times
16.The date of
production See the label
17.Life 5 years
12. After-sale service
The device is under warranty for one year since the date of purchase.
Application for repair should be presented during the warranty period.
Damage caused by improper use is not under warranty scope. Batteries
and packaging are not under warranty scope as well.
13. Security type
The signal indicates that the thermometer is a BF type device with
internal power supply.
14. Authorized European Representative:
Wellkang Ltd
Suite B, 29Harley Street, LONDON, W1G9QR,U.K.
4
4.How to measure the forehead temperature
Position the probe just above the middle
of the eyebrows, keep in contact, and
press the head button momentarily to
take a reading. The temperature will be
displayed on the LCD screen. Once the
back light turns off, you can retake the
temperature if you wish. If you are not
happy with the reading, simply repeat
the process, ensuring you position the
probe between the eyebrows.
Once the reading has been completed, remove the thermometer away
from the forehead and observe the temperature.
5.How to measure the ear temperature
Take off the probe cover; insert the sensor into the ear canal. Then press
the EAR button when the thermometer is off, the temperature reading is
shown on the LCD display. You can take another measurement when
the backlight is off.
Note:
Children under 1 year: Pull the ear straight back.
Children aged 1 year to adult: Pull the ear up and back.
In order to avoid the inaccuracy:
(1) Please make sure that there is no dirt on the temperature sensor.
(2) Please make sure that the device is only used indoor, and there is no
strong wind.
(3) If the eyebrow area is covered with hair, sweat or dirt, please clean
the area beforehand to improve the reading accuracy..
(4) Before you measure the ear temperature, please make sure that the
ear is clean, with no earwax or obstructions.
(5) Please make sure that there is no intense emotion and movement

5
before measuring.
(6) If GM-400EF is transferred from one condition to another with a
different ambient temperature, it is suggested to leave it for more than 30
minutes, and please follow the rule (2).
(7) If the tester moves from one condition to another with a different
ambient temperature, it is suggested to have a rest for more than 10
minutes, and please follow the rule (2).
(8) Do not hold GM-400EF for a long time as it is highly sensitive to heat.
GM-400EF has undergone clinical tests, so it is safe and accurate when
used in accordance with the operation manual.
6. Instructions for display and operation
LCD
display
Operational method and instruction
for displays Sound and backlight
1.Measuring forehead temperature
Press the HEAD button momentarily
and release. The temperature reading
will be displayed on the LCD.
2.Measuring ear temperature
Press the EAR button once quickly
(no longer than 4 seconds). The ear
temperature reading will be displayed
on the LCD.
3. Press the EAR or HEAD button to
take another measurement.
Attention: When the measured
temperature exceeds 37.5℃/99.5℉,
which may indicate a fever, you will
hear 7 short rapid beeps, and the LCD
will flicker.
1. Forehead temperature
mode :
32.0℃/89.6℉≤t
<37.6℃/99.6℉
Ear temperature mode:
0.0℃/32.0℉≤t
<37.6℃/99.6℉,
there will be one long
beep and the LCD will
display green backlight
for 3 seconds.
2. Forehead temperature
mode: 37.6℃/99.6℉≤t
<42.2℃/107.9℉
Ear temperature mode:
37.6℃/99.6℉≤t
<100℃/212℉
There will be 7 short
beeps and the LCD will
display red backlight for 3
seconds
10
Problem Possible Cause Solution
"ErC" is displayed.
An error occurs when
data is being read from or
written into the memory,
or the temperature
correction is not
complete.
Contact Generation
Guard.
The temperature
reading is lower
than the typical
body temperature
range.
The lens of the
temperature probe is
dirty.
Clean the lens using a
cotton swab.
The distance between the
temperature probe and
the target is too far.
Move the thermometer
closer to the target.
The thermometer is not
used within 30 minutes
after being taken from a
cold environment.
Wait for more than 30
minutes after the
thermometer is moved
into the measurement
environment.
The temperature
reading is higher
than the typical
body temperature
range.
The temperature probe is
faulty.
Contact Generation
Guard.
11. Technical specifications
Items
Standards
Model
Dual
-
mode
infrared thermomet
er
GM
-
400EF
1.Applicable
regulations and laws ASTM 1965/EN12470-5/GB/T 19146-2010
2.Temperature units
/ , ℃ ℉
adjustable
3.Measurement range
Forehead temperature mode:32.0℃
-
42.2 / 89.6℃

F
–
107.9 F
ear temperature mode:0.0℃-100.0 /32.0℃F – 212.0
F
4.Precision
±0.2 /±0.4℃

F

9
3) Check whether safety risks exist on a regular basis.
4) Remove the batteries if the thermometer will not be used for more
than two months.
9. Replace the battery.
Slide the battery cover off along the marked direction. Put two AAA
batteries correctly into the compartment.
Remove the batteries if the thermometer will not be used for more than
two months.
10.Troubleshooting
Problem Possible Cause Solution
The thermometer
fails to turn on.
The battery level is
extremely low.
Use new batteries of the
same model or
specifications.
Polarities of the batteries
are reversed.
Ensure that the batteries
are correctly installed
according to the polarity
symbols in the battery
compartment.
The thermometer is
faulty.
If the warranty period
has not expired, contact
a local distributor.
Only the battery
symbol is displayed
after the
thermometer
powers on.
The battery level is low. Use new batteries of the
same model or
specifications.
"Er1" is displayed.
The ambient temperature
is lower than 10°C
(50.0°F) or higher than
40°C (104°F).
Take a measurement
under an ambient
temperature between
10°C (50.0°F) and 40°C
(104°F).
6
or
or
Ready for detection, the
relative symbol will twinkle.
1. The measured temperature
exceeds 100℃/212.0℉ on the ear
temperature mode.
2. The measured value exceeds
42.2℃/107.9℉on the forehead
temperature mode.
3 short beeps and red
backlight display for 3
seconds.
1. The measured value exceeds
0℃/32.0℉ on the ear temperature
mode.
2. The measured value exceeds
32℃/89.6℉on the forehead
temperature mode.
3 short beeps and red
backlight display for 3
seconds.
Memory data, stores 20 temperature readings
LCD
display
Operational m
ethod and instruction
for displays Sound and backlight
In power off mode, press and hold
the EAR button for 3 - 6 seconds to
enter the recall mode.
silence
Once the screen displays a flashing
“- - -M” symbol, release and press
the EAR button again and the
screen will display the first data
group. 1-20 data groups can be
stored and you may review the
stored data by pressing the EAR
button.
silence

7
The LCD will only display “- - -”, ℃/℉
and the M symbol twinkling if there is
no test data.
silence
/ conversion℃ ℉
LCD
display Operational steps Sound and backlight
While the thermometer is off, click and
hold the EAR button for 6-9 seconds
or until the “- - -°C or - - -°F” symbol is
blinking on screen. Click the EAR
button again within 5 seconds to
change the temperature unit to either °
C or °F.
silence
Error message
It will display “Er1” when the ambient
temperature exceeds 40.0℃/104℉or
drops below 10.0℃/50.0℉.
3 short beeps and red
backlight display for 3
seconds.
It will display “ErC” if there is
Memory Error. Please contact your
supplier.
3 short beeps and red
backlight display for 3
seconds.
There will be a low-voltage sign (no
twinkling) when the battery voltage is
below 2.61V±2%. Please replace the
battery.
silence
Power Off Mode
In any mode, if there is no operation for 10 seconds, it will turn off automatically.
Attention:
●Electromagnetic interference: GM-400EF contains sensitive electronic
component and shall not be used under a condition with
electromagnetic interference (such as a place nearby mobile phones
and microwaves).
●Please dispose used products and batteries in accordance with local
regulation requirements.
8
●Please take out the battery if the device is not used for a long time.
7.Cleaning and Disinfection
Cleaning
1) Clean the temperature probe with a
soft cloth. Clean the lens of the
temperature probe with a cotton
swab.
2) Wipe the thermometer body with a
slightly damp soft cloth, and gently
dry the body with a piece of tissue
paper.
Keep water off the lens during the
cleaning process. Otherwise, the lens
may be damaged.
The lens may be scratched if it is cleaned with a piece of tissue
paper, resulting in inaccurate readings.
Do not clean the thermometer with corrosive cleansers. During the
cleaning process, do not touch the lens using hard objects, immerse any
part of the thermometer into liquid, or allow liquid to enter the
thermometer.
Disinfection
1) Disinfect the thermometer body and the area around the
temperature probe with a cloth slightly moistened with 75% medical
alcohol.
Do not use hot steam or ultraviolet radiation for disinfection.
Otherwise, the thermometer may be damaged or quickly aged.
8. Maintenance
1) After each use, clean the temperature probe as described in
"Cleaning and Disinfection".
2) Store the thermometer in a dry, dust-free, and well-ventilated place.
Ensure that the thermometer is not exposed to sunlight. Ensure that
the storage and transportation environments meet the requirements