Geniatech APC820 User manual

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RK3399 Commercial Display Player
APC820
User’s Guide
Thank you for purchasing this Geniatech product.
.Before using it, be sure to read the precautions contained in this User’s Guide.
.Keep the User’s Guide in a safe place for future reference.
.For the most up-to-date information about this product, visit official website at
http://www.geniatech.com

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Contents
1. Safety Information, P4-5
1.1 Warning, P4
1.2 Precautions, P4-5
1.3 Handling Cautions, P5
2. Introduction, P6-9
2.1 Package Contents, P6
2.2 Product Features, P6
2.3 Panel Introduction, P7
2.4 Remote Controller, P8
2.5 Setup Connection, P8
2.6 Display when Power Up, P9
3. Settings, P9-24
3.1 WiFi, P10
3.2 Bluetooth, P11
3.3 Ethernet, P12
3.4 Data Saver, P12
3.5 Networks & internet , P13
3.6 Multiple users, P13
3.7 Sound, P14
3.8 Display, P14-16
3.9 Storage, P17
3.10 Apps&notifications, P17
3.11 Google services, P18
3.12 Notification, P18
3.13 Location, P19
3.14 Security, P19
3.15 Languages & input, P20
3.16 Reset options, P20
3.17 Sleep, P21
3.18 Add an account, P21
3.19 Date & Time, P22
3.20 Choose wallpaper from, P22
3.21 Screen saver, P23
3.22 About device, P23
3.23 Camera settings, P24
3.24 HDMI, P24
3.25 IR blaster& RS232 mode P25

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4. Apps Install & Uninstall, P25
5. Firmware Update, P26
6. Trouble Shooting/FAQ, P26
7. Repairs, P26
8. Specification, P26-27
9. Trademark Notice, P28

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1. Safety Information
Read and understand all instructions before using this product. If damage is caused
by failure to follow the instructions, the warranty does not apply.
1.1 Warning
To reduce the risk of electric shock, DO NOT remove the cover (or back).
DO NOT attempt to repair the product, this could lead to the risk of injury, damage
to the product .
To reduce the risk of fire or electric shock, keep this product away from exposed
direct sunlight, naked flames or heat, large amounts of moisture, dust, and sand.
FCC Note (for U.S.A)
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on.
The user is encouraged to try to correct the interference by one or more of the
following measures.
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Consult the dealer or an experienced radio/TV technician for help.
- This class B digital product meets all requirements of the Canadian Interference -
Causing Equipment Regulations.
1.2 Precautions
Important Safety Instructions
Read these operating instructions carefully before using the unit. Follow all the
safety instructions listed below.
Keep these operating instructions handy for future reference.
1.2.1 Read these instructions.
1.2.2 Keep these instructions.
1.2.3 Heed all warnings.
1.2.4 Follow all instructions.
1.2.5 DO NOT use this apparatus near water.
1.2.6 DO NOT clean with any chemical detergent. Clean only with a dry cloth.
1.2.7 DO NOT block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
1.2.8 DO NOT install near any heat sources such as radiators, heat registers, stoves,
or other apparatus that produce heat.
1.2.9 Protect the power cord from being walked on or pinched particularly at plugs,

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convenience receptacles, and the point where it exits the apparatus.
1.2.10 Only use attachments/accessories specified by the manufacturer.
1.2.11 Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used , use caution when
moving the cart/apparatus combination to avoid injury from tip-over.
1.2.12 Unplug this apparatus during lightning storms or when unused for long
period of time.
1.2.13 Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as when the power-supply cord or
plug is damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
1.3 Handling Cautions
1.3.1 DO NOT expose this apparatus to dripping or splashing. Do not put objects
filled with liquids, such as vases on the apparatus.
1.3.2 To turn this apparatus off completely, you must pull the power plug out of the
wall socket. Consequently, the power plug must be easily and readily accessible at
all times.
1.3.3 DO NOT plug multiple electric devices into the same wall socket.
Overloading a socket can cause it to overheat, resulting in a fire.
1.3.4 Before connecting other components to this player, be sure to turn them off.
1.3.5 If the product makes an abnormal noise or produces a burning smell or smoke,
turn off the power switch immediately and disconnect the power plug from the wall
outlet. Then, contact the nearest customer service center for technical assistance. Do
not use the product. Using the product as it is may cause a fire or an electric shock.

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2. Introduction
2.1 Package Contents
RK3399 Commercial Display player –APC820
User’s Guide
HDMI Cable
Fiber Optical Cable, RJ45 Network Cable
IR Remote Controller (IR RC)
Optional Remote Controller
2.4G wireless Remote Controller
USB wire/wireless Mouse & Keyboard
PowerAdapter, Input: AC100 ~ 240V, 50/60Hz, Output:12.0V-2A
2.2 Product Features
Rockchip RK3399 ARM Dual-core ARM Cortex-A72 MPCore processor and
Quad-core ARM Cortex-A53MPCore processor @1.8GHz+1.4GHz
ARM Mali-T860MP4 GPU support OpenGL ES1.1/2.0/3.0, OpenCL1.2,
DirectX11.1 etc.
Support 2GB/4GB LPDDR4, 8G~128GB eMMc flash, external expansion
storage TF card (Max 512G)
Built-in Tuner Module,support DVB-T2/T/C/S2,ATSC1.0/3.0,ISDB-T or
DTMB
Android OS 10.0
Support 4G networks（Optional）
Built-in WiFi(2.4G/5.8G) /BT (4.2 / 5.0 Optional）
10/100/1000M LAN interface
2 * USB Type-A (USB2.0+USB3.0), 1 * USB Type-C
1 * HDMI In, 1 * HDMI Out, support 4K video play
GTIOT (Support Z-WAVE / ZIGBEE / LoRa / LTE / GPS / WiFi / BT5.0 )
RS232 or IR blaster (pick one of two)
WatchDog
SDK avaliable, fully controll displaying
Support 2.4G wireless motion Remote Controller
App Installer for application installation from USB/TF card

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2.3 Panel Introduction

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2.4 Remote Controller
Note: Button Battery 2025 3V insert with correct polarity (+/-).
2.5 Setup Connection
2.5.1Place APC820 on a flat platform near the display, and make sure nothing
blocks the remote control signal.
①Power
②Mode
③Mute
④Upwards
⑤Towards the left
⑥Towards the right
⑦Downwards
⑧OK
⑨Return
⑩Home
⑪Background App
⑫Menu
⑬Vol+
⑭Notification
⑮Page Up
⑯Vol-
⑰Page Down

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2.6 Display when Power Up
2.6.1 After booting up, during the loading process, the TV will first display the
"Android" interface, and then there will be a booting animation of "Enjoy TV".
When the load is complete, it will go to the home screen.
2.6.2 Home Screen display.
3. Settings
Using Navigation (4 directions), OK, EXIT, and Menu keys of Remote Controller
to select the options, the option selected will be highlighted and confirmed by
pressing OK key. Same operation for text input if needed.
Select icon then press OK key.

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3.1 WiFi
3.1.1 It will automatically scan ambient WiFi networks when select “ON”.
Connect an available WiFi network. If connect a secured WiFi network,
corresponding password will be input firstly. Or fail to connect and need reset
password. Once build up the connection with a certain WiFi network successfully,
APC820 will connect this WiFi network automatically when restart.
Note: If factory reset, the password of WiFi network have to be reset.

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3.1.2 Wi-Fi hotspot
If you want to share WIFI with your friends, you can set the wi-fi hotspot here, set the
wi-fi password, and turn on the hostpot switch for transmission.
3.2 Bluetooth

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3.3 Ethernet
3.4 Data Saver
Data Saver prevents some apps from sending or receiving data in the background

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3.5 Networks & internet
3.6 Multiple users
You can add user or configuration here

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3.7 Sound
3.7.1 Volumes
Increase or decrease sound volumes
3.7.2 Touch Sounds
If enable Touch sound, sound will be heard while move remote controller.
3.7.3 Sound Input Devices
3.7.4 Sound Output Devices
3.8 Display
3.8.1 Display size
make the items on your screen smaller or larger. Some apps on your screen may
changeposition.

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3.8.2 Font size
Change the font size of OSD.，Make the text on screen smaller or larger

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3.8.3 Cast screen
3.8.4 Screenshot
Here you can set the screen shot time and select the image location

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3.9 Storage
Shows the storage used of the OS and SD card.
3.10 Apps&notifications
List all apps installed.
You can choose an application and force to shut down the app, uninstall the app,
clear user data, move to SD card and clear cache data.

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3.11 Google services
3.12 Notification

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3.13 Location
3.14 Security

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3.15 Languages & input
Change OSD language and input method.
The default input method is android standard keyboard.
If you are using our IR remote control, enter into “Default” option and switch to
remote controller input method.
3.16 Reset options
Factory data rest:
You can reset all the settings and apps to factory default.
Note: You might want to backup important data before resetting the box. Once you
choose to rest to factory default, all data/apps will be deleted.