Genie Intelligent Wall Console User manual

For Answers and Assistance:
1.800.354.3643
or visit www.geniecompany.com
SAVE THIS MANUAL FOR FUTURE REFERENCE.
INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER.
Genie, Genie logo, Intellicode & Safe-T-Beam are registered trademarks
of GMI Holdings, Inc., dba The Genie Company.
© The Genie Company 2011 PN# 37380501691, 6/2012

2
©2011 GMI Holdings,Inc, DBA The Company
Features
•Capable of operating 3 garage door openers and
3 door opener work lights.
•Time & Date are continuously displayed on the
LCD screen. Time can be displayed in 12 or 24 hour s.
Date can be displayed with DD/MM/YYYY
or MM/DD/YYYY.
•Status messages are stored in a “histor e” that
maintains the 10 most recent operations of the opener.
•Safe-T-Beam® system is continuously monitored—
if their beam is obstructed, the Intelligent Wall Console
(IWC) will display the message—“CHECK BEAMS.”
•Includes the SureLock™ security control—
When activated, this prevents any remote or keypad
operation of the opener. A great safety feature to have
for peace of mind at night or while on vacation.
•Can be used to enable or disable the motion sensor on
the opener’s powerhead (if so equipped). The motion
sensor will detect movement inside the garage and
turn on the opener’s work light.
•The name & phone number of your installer or local
service company can be entered into the IWC. If a
critical fault occurs during operation—a “call service”
message will appear along with the name & number
you have entered.
•Text can be displayed in English, Spanish or French.
•LCD display back light “ON” time can be set to
come on for a sp period
during use.
•The opener’s work light “ON” time can be set to stay
on for a sp period of time following the use
of the work light button.
•Opener speed & force settings can be retrieved to
c values during troubleshootiing or when
determining if you want to make a change.
•A “Service Recommended” message will appear after
a preset number of cycles. The number of recommended
cycles can be adjusted by the installer.

3
Each opener that you wish to operate must be
equipped with a Network Adapter in order to receive
signals from the Intelligent Wall Console.
In order to use the Intelligent Wall Console and
Network Adapter equipment—your opener’s powerhead
must wear this type of label—
and must have a Network Adapter connection port
(shown below). If you opener does not meet these
criteria, you cannot use the Intelligent Wall Console.
If you do not have a Network Adapter or need
additional Adapters—contact your local Genie® Dealer.
ATTENTION:Your garage door opener must have a Serial
10 or higher.
Number sticker that looks like this, in which the first two numbers are
Door
LEFT
SIDE
NETWORK BBU
NETWORK
ADAPTER PORT
(must remove rubber cover)
WARNING
Moving Door can cause serious injury
or death.
• Wall Console must be mounted in sight
of door, at least 5 feet above floor and
clear of moving door parts.
• Keep people clear of opening while door
is moving
•
If Safety Reverse does not work properly:
o NOT allow children to play with Remote or door opener.
fI safety reverse does not work properly:
• Close door then disconnect opener using the manual
release handle.
• D
D
o NOT use remote or door opener .
• Refer to door & door opener owner manuals before trying
any repairs.
NOTE: If, at any time during programming, you receive
the message ”NO NETWORK” on the display, check
the following:
•Are power wires properly connected to terminals
5 & 6 on powerhead?
•Is the Adapter fully inserted and Green Light ON?
•Have you linked the IWC with the Adapter?(see pg. 8)

4
STB
1234 5 6
BWC IWC
1 Remove the Network Adapter from its packaging
and insert it into the “NETWORK” port on the powerhead
of your opener with the antenna wire facing down.
2 Straighten the antenna wire if needed so that it is
CONNECTION
PINS
ANTENNA
WIRE
THE NETWORK ADAPTER
The Intelligent Wall Console receives its power
through an opener powerhead (powered from only
one opener for a group of up to three).
1 Using standard 2 conductor“bell wire,” Attach
one end to the desired powerhead at terminals 5 & 6,
as shown.
NOTE: The IWC can be used in place of the basic wall
console.
TERMINALS LOCATED INSIDE LIGHT LENS
Safe-T-Beam® Standard Wall Console
INTELLIGENT
WALL CONSOLE
THE INTELLIGENT WALL CONSOLE
NETWORK BBU
GREEN LIGHT
SHOULD TURN ON
INSTALLATION (if needed)
•Are power wires p
roperly connected to terminals
5 & 6 on powerhead?
WARNING
Do NOT place fingers, pliers, screw driveror any
other device into the powerhead.

2 Route the wire from the chosen opener
powerhead (only one is required to be physically wired to
the Console, for a group of up to 3 openers*) to the desired
mounting location for the Console, being sure to keep it
clear of any moving parts or equipment.
Be sure to fasten it securely in place. If using insulated
staples, be careful not to pinch or sever the wire. Make
the staples only snug enough to hold the wire .
3 Mount the Console using the screws provided:
A Unlatch and remove mounting backet.
MOUNTING
BRACKET
LATCH
B Remove the screws held in the back of
the Console.
5
*In order to operate 2 or 3 garage door openers, you
only need one IWC that is wired to the opener of your
choice for power. (However, each opener MUST have its
own Network Adapter.)

WALL
C Attach the mounting bracket to the
garage wall.
D Attach wires to terminals on the back of
the Console:
E Attach the Console to the mounting bracket by
sliding it down over the upper edge of the
bracket and swinging it against the bracket
until the latch engages.
MOUNTING
BRACKET
WALL
IWC
1 2 3
6

OPENER CONTROL BUTTONS
WORK LIGHT CONTROL BUTTONS*
SURELOCK™
ICON/
INDICATOR SCROLL
BUTTON
SELECT
BUTTON
FAMILIARIZATION
MENU
ICON
TIME
LCD
DISPLAY
WINDOW
DATE
POWER
LED
WIRE CHANNEL
WIRE CHANNEL
7
* The Work Light Control buttons can be used to operate
the opener’s Work Light, independently of operating the
door opener. Work Lights can also be disabled during
programming. See page 14.
** Sure-Lock™ can be activated by pressing and holding
the Sure-Lock™ Icon/Indicator for 5 seconds, until the
message “DOOR LOCKED” appears in the display window.
To turn o Sure-Lock™, press and release the Icon.

“NO NETWORK” will appear on the display if the
unit is not correctly paired or wired with the
Network Adapter.
BLUE
FLASHING
BLUE
ON
GREEN
ON
GREEN
ON
BLUE
OFF GREEN ON
1 PRESS & RELEASE the button on the end of the
Network Adapter. The GREEN LED will stay on while the
BLUE LED ashes on and o.
2 PRESS & RELEASE one of the Opener Control
buttons on the IWC. The BLUE LED on the Network
Adapter will go steady ON.
3 PRESS & RELEASE the same Opener Control
button again. The BLUE LED on the Network Adapter will
turn OFF.
4 PRESS & RELEASE the same Opener Control
button again and the opener will run—moving the door.
LEARNING TO THE OPENER(S)
8
REPEAT THESE SAME STEPS in order to program one of the
other buttons to an additional opener.
REMINDER: Additional openers must be equipped with a Network Adapter.

MENU
ICON
BACK
BUTTON
SCROLL
BUTTON
SCROLL
BUTTON
SELECT
BUTTON
PROGRAMMING THE IWC
9
Main Display & Menu
1 The main display will appear like this:
To begin settings, press the MENU ICON.
2 Next display is the Console Setup Menu:
Pressing either SCROLL button will cycle
through the following categories:
Scroll back to“SETTINGS” from the Console
Setup Menu.
1
Pressing SELECT button for “SETTINGS” will
allow
you to SCROLL through the following choices:
continue on for details
of each.
SETTINGS
1

10
assuming DD/MM/YY
1 Pressing the SELECT button to choose
“LANGUAGE”will present the following choices:
2 ENGLISH, FRANCAIS or
ESPANOL. SCROLL to the
desired language &
press SELECT.
The display will ash
“LANGUAGE SET” and
return to the
“SETTINGS” menu.
1 Pressing the SELECT button to choose
“SET DATE”will present the following display (this will
be dependent on which fomat you have programmed):
2 DAY ashing. Use SCROLL
to change the DAY & press
SELECT. MONTH will start
ashing. SCROLL to the desired MONTH & press
SELECT. YEAR will begin ashing. SCROLL to the
desired YEAR, press SELECT. The display will ash
“DATE SET” and return to the SETTINGS” menu.
1 Pressing the SELECT button to choose
“TIME FORMAT” will present the following choices:
2 12 HOUR format or
24 HOUR format
. SCROLL
to choose and
press SELECT.
The display will ash
“TIME SET” and
return to the
“SETTINGS” menu.
SETTING THE LANGUAGE
SETTING THE FORMAT OF THE DATE
SETTING THE DATE
SETTING THE FORMAT OF THE TIME
1 Pressing the SELECT button to choose
“DATE FORMAT” will present the following choices:
2 MONTH FIRST or
DAY FIRST. SCROLL to the
desired format &
press SELECT.
The display will ash
“FORMAT SET” and
return to the
“SETTINGS” menu.
1.1
1.2
1.3
1.4

11
NOTE: The default setting for the Work Light is for a
5 minute on time.
If this is acceptable, you need do nothing with Opener
Light Time.
1 Selecting “OPENER LIGHT TIME” pulls up the
following display.
2 Press SELECT to call up
the following choices:
ALWAYS ON or 5 MINUTES
through 1 HOUR—in
5 minute increments.
Press SELECT to choose
the desired amount of
time that the OPENER’s
worklight will stay on
when energized.
1 Pressing the SELECT button to choose
“SET TIME” will present the following display:
2 HOURS ashing.
SCROLL to
desired HOUR & press
SELECT. MINUTES will
begin ashing. SCROLL to
desired MINUTES &
press SELECT .
Setting AM/PM corresponds with setting of the hour.
The display will ash“TIME SET” and return to the
“SETTINGS” menu.
1 Pressing the SELECT button to choose
“BACKLIGHT TIME”will present the following choices:
2 This function controls the
amount of time that the
display window stays
lighted. SCROLL to the
desired amount &
press SELECT.
The display will ash
“BACKLIGHT SET”and
return to the
“SETTINGS” menu.
SETTING THE TIME OF DAY
ADJUSTING THE BACKLIGHT OF THE IWC
ADJUSTING THE OPENER WORKLIGHT
1.5
1.6
1.7

12
O time shown. On time is same.
1 Pressing the SELECT button will present the
following sub-menus:
Pressing either SCROLL
button will cycle through
the following choices:
CHOOSING THE OPENER
TO BE PROGRAMMED
NOTE: If power is lost while Sure-Lock™ is on, the LOCK
function will remain on, but the time settings will be lost.
It is not recommended to use the Sure-Lock™ in areas
of frequent power outages.
OPENER SETTINGS2
1 Opener 1, 2 or 3. SCROLL
to the desired opener. &
press SELECT. This
determines the opener
that is aected by the rest
of the“OPENER SETTINGS.”
The display will ash
“WAIT” followed by
“SET Sure-Lock™.”
2 SURE-LOCK™ SETTINGS
1 If you wish to set time on
& o or to disable
Sure-Lock™, press SELECT.
2 To view the functions,
Press SCROLL.
After reaching the desired
function, press SELECT.
2.2
2.1

13
3 Once you have selected
OFF or ON time, the
following display appears
(hours blinking).
Press SCROLL to cycle
through the hours then press SELECT to set the
desired hour of the day.The minutes will begin
blinking. SCROLL to the desired number and
press SELECT.
Setting AM/PM corresponds with setting of the hour.
LEARNREMOTE&WIRELESSKEYPAD
DISPLAY SPEED
4 This display appears to
set.
You can exit back to the main menu using the BACK
button or wait 30 seconds and the IWC will reset the
display to the DATE/TIME screen.
1 Opener #1 is the default , otherwise SCROLL to the
desired opener.
2 At the desired opener,
press SELECT.
3 SCROLL to “LEARN REMOTE.”
4 Pressing SELECT will bring
up the following display.
5 Press the desired remote transmitter button
TWICE.
6 Press the same button again and the opener will
activate. The transmitter is now learned.
The opener is now ready
to receive signals from
a remote.
• If this function does not appear, the unit must learn
1 Pressing the SELECT button to choose
GET SPEED” will present the choices:
Pressing either SCROLL
button will cycle between
the following choices:
Pressing SELECT to
choose will display the
current speed level. Adjusting the speed is
covered in your owner’s manual.
remotes at the powerhead*.
• For WIRELESS KEYPAD follow instructions in
owners manual
*
Closed Conrm® must be learned at the Adapter. Follow
the Closed Conrm® Remote instructions if using a
Closed Conrm® Remote.
2.3
2.4

14
MOTION SENSOR ENABLE/DISABLE
(for units so equipped).
NOTE: After learning the Console to a Network Adapter,
you can disable or enable that opener’s Motion Detector
by pressing and holding it’s Work Light button for
10 seconds. Release the button and the Work Lights will
ash twice conrming the desired action.
•
On older units , the Work Lights will not ash to conrm the
action, although the lights will be disabled or enabled.
DISPLAY FORCE
1 Pressing the SELECT button to choose
“GET FORCE” will present the choices:
Pressing either SCROLL
button will cycle between
the following choices:
Pressing SELECT to
choose will display the
current force level. Adjusting the force is
covered in your owner’s manual.
1 Pressing the SELECT button will present the
following sub-menu.
2 Opener 1, 2 or 3. SCROLL
to the desired opener. &
press SELECT.
“PLEASE WAIT” and return
to the “SETTINGS” menu.
REMOVING OPENER FROM IWC
1 Pressing the SELECT button to choose
“REMOVE OPENER” will present the display:
NOTE: To return the light to operation, you must
“REMOVE OPENER” (page 13) and then re-learn
the opener (page 8).
2.5
2.6
REMOVE LIGHT3
2 Press SELECT to complete
removal of the opener.

15
example only
1 Selecting “MOTOR TEMP” brings up the
following display:
2
OPENER 1, 2 or 3. SCROLL
to the desired opener.
Pressing SELECT will
display the temperature
for that opener.
1Selecting “MSG HISTORY” pulls up the
10 most recent operational events.
2 SCROLL through the list to
view all.
1 Pressing the SELECT button will present the
following group of sub-menus:
CYCLE COUNT
2 Using the SCROLL button
to reach the desired
function and press SELECT.
1
“CYCLE COUNT,”“MSG HISTORY” and are“MOTOR TEMP
”
displays of information and have no
user functionality.
2 Selecting CYCLE COUNT
presents the following:
OPENER 1, 2 or 3. SCROLL
to the desired opener.
Pressing SELECT will
display the number of
cycles for that opener.
1 Selecting “REMOVE DOORS” displays the
conrmation window.
2
Pressing SELECT removes all
openers from the IWC.
REMOVE DOORS
4.1
MSG HISTORY
4.2
MOTOR TEMP
4.3
DIAGNOSTICS4
4.4

©2012 The Genie Company
1 Door Drive, Mt. Hope, Ohio 44660
1 Selecting “SERVICE REMIND” pulls up the
following display.
SCROLL through the nine
digits to enter the number of
cycles when you want to be
reminded to call for a service
check. When the opener
reaches that total number of cycles, the display will remind
you to call service and give you the phone number to call.
1 Selecting “CHANGE CONTACT” presents the
following display:
2
To change the name press
SELECT and SCROLL through
each character to spell it out
or. press SCROLL rst, to
shift to the CHANGE
NUMBER display.
CHANGING YOUR CONTACT
SETTING SERVICE REMINDER
1 Pressing the SELECT button will present the
following SUB-MENUS:
2
3 Selecting “SOFTWARE
VERSION” will access the
following 2 choices.
Pressing SELECT will display
the software version.
Installer Name,
Installer Phone
or Software Version ersion (Wall
Console & Openers).
These are
displays of the existing
information. Simply SCROLL
through to retrieve the desired
information. Changing the
Installer information is done under the Diagnostics menu.
ABOUT IWC5
4.6
4.5
FCC & IC CERTIFIED
This device complies with part 15 of the FCC Rules & RSS 210 Issue 8. Operation is
subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular situation. If this equipment
does cause harmful interference to radio or television reception, which may be
determined by turning the equipment OFF and ON, the user is encouraged to try and
correct the interference by one or more of the following measures: (a) Re-orient or
relocate the receiver antenna, (b) increase the separation between the opener and
receiver, (c) Connect the opener into an outlet on a circuit different from that which the
receiver is connected, and (d) Consult your local dealer. Any modifications or changes to
this equipment which are not expressedly approved by The Genie® Company could void
the user’s authority to operate the equipment.