GeoVision GV-Data Capture V2 User manual

2005/06
User's Manual
GV-Data Capture V2
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.

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GV-Data Capture V2GV-Data Capture V2
Introduction
Unpacking
System Requirements
GV-Data Capture Overview
POS System Connection
Cash Register Connection
Extending Distance
Troubleshooting
Specifications
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Table of Contents
A POS system may be integrated to a GV-system through the GV-Data
Capture box. Through the integration, you can investigate a transaction
with transaction data overlaying on video footage, by either live viewing
or playing back.
Introduction
Version 6.0.2.0 or above
IMPORTANT: The GV-Data Capture V2 is exclusively designed to support serial
POS systems. For graphic mode or parallel POS systems, please refer to other
documentation on our website:
http://www.geovision.com.tw/002/en/FAQ/pos/FAQ-pos-Q2-3-082004.htm
System Requirements
1 x GV-Data Capture V2 box
1 x DB9 RS-232 cable (1.8 meters)
1 x DB9 RS-232 cable (3 meters)
1 x DB25 RS-232 cable (1.8 meters)
1 x Power Adaptor DC 5V
1 x DB9 Male to DB9 Male (Gender Changer) No. 4
1 x DB9 Female to DB9 Female (Gender Changer) No. 5
2 x Wall Hook
Unpacking
DB9 Interface
DB25 Interface
System Configuration
Display errors in transaction data
Transaction events did not stop properly
Connecting more than 2 POS systems/cash registers
Display transaction items did not match those entered
at the POS system/cash register
DB9 Interface
DB25 Interface
System Configuration

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POS systems could come in different forms. In this manual, POS systems
are referred to those with receipt printers externally connected.
It is also important to identify the interface on your POS system used to
connect a receipt printer to the POS system. It should be either DB9 or DB25
interface. Following will introduce the two Interface connections.
POS System Connection
For the diagram below, we use a POS system using a DB9-DB25 cable
for example. Depending on the POS system interface, find out the DB9
Female or DB9 Male connector on the GV-Data Capture for connection.
POS system using a DB9-DB25 cable
The RS-232 cables are supplied with the GV-Data Capture box.
The RS-232 cable is supplied with the POS system.
The physical distance between the POS system and GV-System should be less
than 10 meters (32 ft).
DB9 Interface
The GV-Data Capture is a device that links a GV-System to an electronic
POS system. It is designed to be installed between the GV-System and
the POS system through PC COM ports.
GV-Data Capture Overview
Note:
1.
2.
3.
4.
Depending on your POS system/cash register output interface, find out RS-232
DB25 Male, DB25 Female, DB9 Male or DB9 Female on GV-Data Capture for
connection.
If your POS system/cash register is using the DB25 interface, set DIP switch SW2
to OFF; otherwise keep the default setting.
If the cable, connecting your POS system/cash register to GV-Data Capture,
is crossover, set DIP switch SW3 to ON; otherwise keep the default setting.
RJ-45 module installed in GV-Data Capture is optional.
Front Panel
Rear Panel
DB25
Male / Female
DB9 Female / Male
GV-System
POS System
DB9
Female / Male
DB9 Female
DB9 Male
DB9 Male / Female
RS-232 DB25
Female
RS-232 DB9
Male
RS-232
to DVR
DC IN
5V
RS-232 DB9
Female
RS-232 DB25
Male
RS-485
+ -
P
W
R
Printer
RS-232
2
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3
RS-232
3
RS-232
1
GeoVision GV-DATA CAPTURE V2
SW2SW1
123
SW3
SW1
On
On: Debug Mode
Off: Net Mode (Default)
SW2 On: DB9 Mode (Default)
Off: DB25 Mode
SW3 On: Crossover
Off: Non-crossover (Default)
1
Off
1
On
2
Off
2
On
3
Off
3

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3. Click the New button to display the COM setting dialog box as shown below.
Printer Type: Select Serial Port for this application.
Device: Assign the POS system to a camera channel. POS 1 displays
images and data on the Camera 1 channel; POS 2 on the Camera 2
channel, and so on. Click the button [...] next to the item to rename the
device.
POS Module: Select the printer connected to the POS system. If it's not
Epson, select General for other brands.
COM Port: Select the COM port connected to the POS system.
The RJ-45 cable is supplied with the POS system.
The RS-232 cables are supplied with the GV-Data Capture box.
The physical distance between the POS system and GV-System should be less
than 10 meters (32 ft).
For the diagram below, we use a POS system using an RJ45-DB25 cable
for example. Depending on the POS system interface, find out the DB25
Female or DB25 Male connector on the GV-Data Capture for connection.
POS system using an RJ45-DB25 cable
DB25 Interface
You must configure the GV-System before it will be overlaying transaction
data on video footage.
System Configuration
1. Run the GV-System.
2. Click the Configure button, point to POS Application Setting, and select
POS Device Setup. This displays the POS Server Setup dialog box.
DB25 Male / Female
GV-System
POS System
DB9 Female
DB9 Male
DB25
Female / Male
DB25 Female / Male
Printer
RS-232
2
2
1
3
RS-232
3
RJ-45
1
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The parameter button: Click this button to configure the following
parameters or keep default settings.
Baud Rate: Select the baud rate corresponding to that of the POS system.
Data Bits: Select the data bit corresponding to that of the printer.
Parity: Select None for the serial POS system.
Stop Bits: Select the stop bit corresponding to that of the printer.
Cash Drawer Open Signal: This option is only available when an input
module is configured in the main system. Assign the input module
connected to the cash drawer. Every time when the cash drawer is open,
it will be recorded in System Log for later retrieval.
Trace Mode: Check this option only after getting the recommendation
from our technical support staff.
4. After above settings, click Add to add the POS system to the GV-System.
DB9 Interface
Depending on the cash register interface, find out the DB9 Female or DB9
Male connector on the GV-Data Capture for connection.
The RS-232 cables are supplied with the GV-Data Capture box.
The physical distance between the POS system and GV-System should be
less than 10 meters (32 ft).
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In this manual, cash registers refer to those with receipt printers internally
connected. Cash registers may not be integrated to GV-Systems, unless
with the following characteristics. Please check these characteristics
before actually connecting your cash register to the GV-System.
As POS systems, cash registers also have two types of interfaces: DB9
and DB25. Following will introduce the two interface connections.
Cash Register Connection
Check if your cash register has an output port for a printer.
Connect a receipt printer to the output port and see if it functions well.
If it does, the integration is then possible.
Note: If display errors happen when connecting the receipt printer to the cash
register (e.g. drop caps, character display errors), the same problems would remain
when the GV-System overlays data on video footage.
GV-System
Cash Register
DB9
Female / Male
DB9 Female
DB9 Male
DB9 Male / Female
RS-232
2
RS-232
1
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DB25 Interface
Depending on the cash register interface, find out the DB25 Female or
DB25 Male connector on the GV-Data Capture for connection.
System Configuration
You must configure the GV-System before it will be overlaying transaction
data on video footage. Follow the same settings as previously described
in the POS System Connection section.
The RS-232 cables are supplied with the GV-Data Capture box.
The physical distance between the POS system and GV-System should be
less than 10 meters (32 ft).
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The previous diagrams assume that the physical distance between the
POS system and GV-System is within 10 meters (32 ft). If the distance
between the two devices is greater than 10 meters, it is required to use
(1) GV-NET series or (2) GV-Hub in the connection.
Extending Distance
Note: The maximum distance of RS-485 is 1200 meters (4000 ft)
GV-System
Cash Register
DB25
Female / Male
DB9 Female
DB9 Male
DB25 Male / Female
RS-232
2
RS-232
1
GV-System
POS system
RS232 RS485 GV-NET box or
GV-NET card or
GV-NET I/O card
(1)
(2)
RS232
GV-Data Capture
Using GV-NET series in the connection
GV-System
POS system
RS232 RS485
GV-Hub
USB
GV-Data Capture
Using GV-Hub series in the connection
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Display errors may include garbage text, drop caps, and malfunction in printing.
Troubleshooting
Display errors in transaction data
1.
2.
If the printer used by your POS system/cash register is not supported by
Epson, select General in the POS Module field. Refer to the System
Configuration section.
Make sure your POS system/cash register and GV-system are using the
same language in their respective operation systems.
1. Download the program TranStopEdit.exe from the link
http://geo-support.dipmap.com:100/POS/TranStopEdit.exe
to the system folder.
2. Execute the program to display the following TranStopEdit window.
This problem happens when GV-system cannot identify specific commands
from your POS system/cash register.
To solve this problem:
If none of the above solution solves your problem, send us the following
information. We will analyze your case and offer you a possible solution.
Transaction events did not stop properly
The txt file created by HyperTerminal. For more information about
HyperTerminal, see the documentation:
The Printing Mode of POS System/Cash Register
(http://www.geovision.com.tw/002/en/faq/pos/pdf/The_printing_mode_
of_POS_system_cash_register.pdf)
One copy of the transaction receipt. Refer to Figure 2 on page 11.
A desired file name that will be used as POS Module name. Refer to
Figure 3 on page 12.
The POS system/cash register type and model.
The printer type and model.
Figure 1 The TranStopEdit window Figure 2 Receipt copy
Under Select Base Printer Command, select the printer command used
by your POS system/cash register.
Click Go to apply all settings.
Under New POS Module Name, enter a module name for the new
settings.
Under Transactions Stop, enter the stop command used by your printer.
If your printer does not support the Form Feed or CutPaper command,
enter the exact transaction text used to identify "stop". In this example,
**********17:34***05/03/04********** indicates the transaction stops.
However, since the time and date varies with each transaction, only
enter ********** as the stop command.
Under Transactions Void, enter the exact transaction text used to
identify "void". In this example, we find the exact text is ITEM VOID.
3.
7.
6.
5.
4.

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10. In the POS Module drop-down list, select the POS module you created in
TranStopEdit.
11. Click Add, and test this setting.
Figure 3 Selecting the created POS module
Normally, one PC comes with 2 COM ports so that only 2 POS systems/cash
registers may be supported without COM port extension. Now the extension
is possible by using GV-Hub.
One GV-Hub can connect up to 4GV-Data Capture boxes, as illustrated below.
Connecting more than 2 POS systems/cash registers
GV-System
POS system 1
RS232 RS485
GV-Hub
USB
GV-Data Capture 1
POS system 4
RS232 RS232
GV-Data Capture 4
1.
2.
Run POS Server Setup. (Look under GV-System/Configure/POS
Application Setting/POS Device Setup)
Click the New button in the POS Server Setup window.
The displayed transaction item did not match that entered at
the POS system/cash register
Click the New button in the POS Server Setup window.
Run POS Server Setup. (Look under GV-System/Configure/POS
Application Setting/POS Device Setup)
9.
8.

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3. Select Epson in the POS Module field.
4. Click Add, and test this setting
Figure 6 Selecting Epson in the POS Module field
If the above setting doesn't work, send us the following information. We will
analyze your case and offer you a possible solution.
The txt file created by HyperTerminal. For more information about
HyperTerminal, see the documentation:
The Printing Mode of POS System/Cash Register.
(http://www.geovision.com.tw/002/en/faq/pos/pdf/The_printing_mode_
of_POS_system_cash_register.pdf)
One copy of the transaction receipt. Refer to Figure 2 on page 11.
A desired file name that will be used as POS Module name. Refer to
Figure 3 on page 12.
The POS system/cash register type and model.
The printer type and model.
Specifications
Connector Rear DB9 Female
DB25 Male
DB9 Male
DB25 Female
DB9 Female
RS-485+
RS-485-
RS-232 from POS
RS-232 to DVR
RS-485 to GV-NET / GV-Hub
Power Adapter DC 5V, 2A Inner Positive
Operation temperature
Humidity
161 (W) x 34 (H) x 123 (D) mm
RS-232
RS-232
RS-232
RS-232
RS-232 to DVR
Connect to GV-NET / GV-Hub RS-485+
Connect to GV-NET / GV-Hub RS-485-
1,200 bps~115,200 bps
1,200 bps~115,200 bps
1,200 bps~19,200 bps
0~50 degree C
5%~95% (non-condensing)
Connector Front
Communication
DC IN
Environmental
Conditions
Dimensions