Gewiss JOINON Column User manual

JOINON
Manuale d'installazione e uso
Installation and Operation Manual
Manuel d'installation et usage
Manual de instalación y uso
Installations- und Bedienungsanleitung
Manual de instalare și utilizare
Telepítési és használati útmutató
Installatie- en gebruikshandleiding

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Content Gewiss
Content
Content .............................................................................................................................................................................................. 41
1. Information about this manual ....................................................................................................................................................... 42
1.1. Field of application............................................................................................................................................................... 42
1.2. Target readers...................................................................................................................................................................... 42
1.3. Symbols............................................................................................................................................................................... 42
2. Device description ......................................................................................................................................................................... 43
2.1. Models................................................................................................................................................................................. 43
2.2. Device description................................................................................................................................................................ 43
2.3. Fulfilment of regulations....................................................................................................................................................... 44
2.4. RED requisites...................................................................................................................................................................... 44
2.5. Degree of protection............................................................................................................................................................. 44
2.6. Degree of pollution............................................................................................................................................................... 44
2.7. Current socket-outlets.......................................................................................................................................................... 44
3. Safety............................................................................................................................................................................................ 46
3.1. Safety conditions.................................................................................................................................................................. 46
3.2. Personal protective equipment (PPE) .................................................................................................................................... 47
4. Device delivery and storage........................................................................................................................................................... 48
4.1. Delivery................................................................................................................................................................................ 48
4.2. Device identification............................................................................................................................................................. 48
4.3. Damage during transport...................................................................................................................................................... 48
4.4. Storage ................................................................................................................................................................................ 48
5. Device handling............................................................................................................................................................................. 49
5.1. Transport.............................................................................................................................................................................. 49
5.2. Unpacking............................................................................................................................................................................ 49
6. Preparation for device installation .................................................................................................................................................. 50
6.1. Environment......................................................................................................................................................................... 50
6.2. Environmental conditions ..................................................................................................................................................... 50
6.3. Support and fixing surface (column version)......................................................................................................................... 50
7. Device installation and connection................................................................................................................................................. 52
7.1. General installation requirements ......................................................................................................................................... 52
7.2. Device installation (column version)...................................................................................................................................... 53
7.2.1. Mechanical installation ............................................................................................................................................... 53
7.2.2. Connection of the device power supply....................................................................................................................... 54
7.3. Device installation (WallBox version)..................................................................................................................................... 56
7.3.1. Mechanical installation ............................................................................................................................................... 56
7.3.2. Connection of the device power supply....................................................................................................................... 60
8. Operation....................................................................................................................................................................................... 61
8.1. Autostart .............................................................................................................................................................................. 61
8.2. Stand-Alone with RFID card reader....................................................................................................................................... 61
8.3. Via mobile app and cloud platform........................................................................................................................................ 61
9. Status indicators............................................................................................................................................................................ 62
9.1. RGB LED .............................................................................................................................................................................. 62
9.2. Alphanumerical display ........................................................................................................................................................ 62
9.3. Lighting inside the type 2 socket-outlet................................................................................................................................ 63
10. Charging process......................................................................................................................................................................... 64
10.1. Autostart ............................................................................................................................................................................ 64
10.2. Stand-Alone with RFID card reader..................................................................................................................................... 64
10.3. Via mobile app and cloud platform...................................................................................................................................... 66
11. Faults and troubleshooting........................................................................................................................................................... 67
12. Updating the firmware ................................................................................................................................................................. 71
13. Modifying the operating parameters of the recharging station...................................................................................................... 72
14. Device disconnection................................................................................................................................................................... 73
14.1. Device disconnection process ............................................................................................................................................ 73
15. Preventive maintenance............................................................................................................................................................... 74
15.1. Dierential current devices................................................................................................................................................. 74
15.2. Earth connection ................................................................................................................................................................ 74
15.3. Connector conservation status ........................................................................................................................................... 74
16. Device dimensions....................................................................................................................................................................... 75
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Information about this manual
Gewiss
1. Information about this manual
1.1. Field of application
This manual applies for the following charging stations:
JOINON Column - Stand-Alone version with Autostart
JOINON Column - Stand-Alone version with RFID reader
JOINON Column - connected with 3G router
JOINON WallBox - Stand-Alone version with Autostart
JOINON WallBox - Stand-Alone version with RFID reader
JOINON WallBox - connected with 3G router
1.2. Target readers
This document is intended for qualified personnel.
When this manual refers to qualified personnel, this means personnel complying with all the standards, directive and laws concerning
safety, as applicable to the installation and operation of this device.
Only the company making the intervention is able to decide whether the person in question is capable of carrying out a certain task,
so the selection of qualified personnel is always the responsibility of the company, to ensure safety and respect the relevant workplace
safety regulations.
Such companies must provide appropriate training for its personnel in relation to the electrical devices, and make sure that personnel
are fully familiar with the contents of this manual.
1.3. Symbols
This manual uses various symbols to stress and highlight certain information. Their general meaning is indicated below.
General caution. General information.
Electric risk. Refer to the indicated section.
Prohibition.
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Device description Gewiss
2. Device description
2.1. Models
JOINON Column - Stand-Alone version with Autostart
JOINON Column - Stand-Alone version with RFID reader
JOINON Column - connected with 3G router
JOINON WallBox - Stand-Alone version with Autostart
JOINON WallBox - Stand-Alone version with RFID reader
JOINON WallBox - connected with 3G router
2.2. Device description
a
b
d
e
f f
g
h
i
j
k
l
m
n
o
p*
q*
www.joinon.com
1
2
3
4
SCAN THE QR CODE
BELOW
REFILL YOUR WALLET
CONNECT THE PLUG
DOWNLOAD
JOINON APPLICATION
AND SIGN UP
downloadthe App
theQR code
isunder the plug
c c
www.joinon.com
1
2
3
4
SCAN THE QR CODE
BELOW
REFILL YOUR WALLET
CONNECT THE PLUG
DOWNLOAD
JOINON APPLICATION
AND SIGN UP
downloadthe App
theQR code
isunder the plug
g
g
Key:
aTop gLock with safety key mMT
bRGB socket-outlet status LED hTechnical label nEnergy meter
cSide instructions* iBase oContactor
dDisplay jElectronic cards pHeater*
eRFID reader kMain switch qRouter*
fType 2 recharging socket-outlets lType B IDP
* optional accessories
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Device description
Gewiss
2.3. Fulfilment of regulations
EC marking
The EC marking is essential for selling the products in question within the European Union and the European Economic Area. The
charging stations have CE marking as they comply with the following directives:
• Low Voltage Directive 2014/35/EU.
• Electromagnetic Compatibility Directive 2014/30/EU.
• RED Directive 2014/53/UE (version with RFID and/or GSM).
Low Voltage Directive
The charging stations comply with this directive as they fulfil the relevant parts of standardised regulation EN 61851-1 Sistema di
ricarica conduttiva dei veicoli elettrici Parte 1: Prescrizioni generali - Electric vehicle conductive charging system - Part 1: General
requirements
Electromagnetic Compatibility Directive
The charging stations comply with this directive, as they fulfil the applicable parts of the harmonised standards:
• IEC 61851-21-2 Electric vehicle conductive charging system - Part 21-2: Electric vehicle requirements for conductive connection
to an AC/DC supply - EMC requirements for o board electric vehicle charging systems
• EN 61000-6-1 Electromagnetic Compatibility. Part 6-1: Generic standards - Immunity for residential, commercial and light-
industrial environments.
• EN 61000-6-3 Electromagnetic Compatibility. Part 6-3: Generic standards - Emissions for residential, commercial and light-
industrial environments.
Fulfilment with this standard requires compliance with the requirements and procedures of the other standards in the same series.
2.4. RED requisites
• ETSI EN 300 330 V 3.2.0 (RFID)
• ETSI EN 301 511 V 12.1.10 (GSM)
2.5. Degree of protection
These charging stations have an IP55 degree of protection against external agents.
This device is designed for indoor and outdoor use (column and WallBox version).
2.6. Degree of pollution
The pollution degree for which these charging stations have been designed is grade 3, in accordance with IEC 60664-1.
2.7. Current socket-outlets
The charging stations can be supplied with various connector configurations, depending on the customer's requirements.
The following connectors are available:
IEC 60884-1 and national standards (upon request)
IEC 62196-2 Type2
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Device description Gewiss
Depending on the model, the column version of JOINON charging stations may have two socket-outlets that can be used simultaneously.
The product may also be fitted with Schuko socket-outlets (available upon request), located above the Type 2 socket-outlets.
NB: the socket-outlets complying with IEC 60884-1 and national standards can only be accessed and used in private contexts or those
with limited access.
In the case of the WallBox version of JOINON charging stations, the product can be fitted with Schuko socket-outlets upon request,
creating a configuration with one Type 2 socket-outlet and one Schuko.
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Safety
Gewiss
3. Safety
This section describes the safety warnings and the personal protective equipment.
3.1. Safety conditions
General warnings
The operations described in this manual may only be performed by duly qualified personnel.
When this manual refers to qualified personnel, this means personnel complying with all the standards, directive and
laws concerning safety, as applicable to the installation and operation of this device.
Only the company making the intervention is able to decide whether the person in question is capable of carrying out
a certain task, so the selection of qualified personnel is always the responsibility of the company, to ensure safety and
respect the relevant workplace safety regulations.
Such companies must provide appropriate training for its personnel in relation to the electrical devices, and make sure
that personnel are fully familiar with the contents of this manual.
It is mandatory to comply with the applicable safety laws related to electrical work. There is the risk of possible
electrical shocks.
Risk of electric shock.
Compliance with the safety instructions provided in this manual or by the indicated legislation does not imply exemption
from compliance with other specific standards relating to the installation, location, country or any other circumstances
that concern the electric device.
The opening of the casing does not imply the absence of voltage inside.
Interventions must only be carried out after disconnecting the system from the power supply by means of a device that
can guarantee electrical insulation.
It may only be opened by qualified personnel, following the instructions given in this manual.
It is mandatory to read and understand all parts of this manual before starting to handle, install or use the unit.
Gewiss declines all liability for any damage caused by inappropriate use of the charging stations. Any operation carried
out on these charging stations that involves a change in the original electrical settings must be authorised by Gewiss in
advance. All such proposals must be examined and approved by Gewiss.
Before carrying out any interventions, disconnect the system from the power supply by means of a device that can
guarantee electrical insulation.
The minimum safety measure for this operation is the observance of the following rules:
1. Disconnect the power supply.
2. Prevent the reactivation of the power supply.
3. Check there is no voltage.
4. Protect yourself against energised elements nearby, and place safety signals to mark o the work area if
necessary.
The product must be considered "live" until these operations have been completed, so no intervention can be
authorised.
Potential hazards for people
In order to protect your own safety, observe the following warnings.
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Safety Gewiss
HAZARD: crushing and injury of limbs.
Always follow the instructions supplied in the manual for device handling and positioning.
The weight of the device can cause injuries if not handled correctly.
Potential hazards for the device
In order to protect the device, observe the following warnings.
During operation, the device requires an air flow free of impurities.
It is very important to maintain the vertical position and the entrances free from all obstacles to allow the air flow to
enter inside the device.
Before reactivating the power supply after any duly authorised operation, make sure the device is ready to start
working. Then, connect it following the instructions in the manual.
Do not touch the boards or the electronic components; the most sensitive components might be damaged or even
destroyed by the static electricity.
Do not disconnect or connect any terminal while the device is operating. Disconnect and check for the absence of
voltage before performing any operation.
3.2. Personal protective equipment (PPE)
When working on the device, use at least the following safety equipment.
Name Explanation
Safety footwear In accordance with UNE-EN-ISO 20345:2012 or the latest edition published
Helmet In accordance with EN 397:1995 or the latest edition published
Helmet with a face mask In accordance with UNE-EN 166:2002 or the latest edition published, if there are any live
elements that can be directly accessed.
Work garments Close-fitting, not flammable, 100% cotton
Dielectric gloves In accordance with EN 60903:2005 or the latest edition published
The equipment or devices used for operations with the system energised must be have at least III-1000 Volt category isolation. If the
regulations in the location of installation require other types of personal protective equipment, the equipment must be integrated in a
suitable manner.
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Device delivery and storage
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4. Device delivery and storage
4.1. Delivery
Keep the device packaged until installation.
4.2. Device identification
The serial number of the device identifies it in an unequivocal manner.
The device serial number is also shown on the technical data plate on the lower part of the front panel.
4.3. Damage during transport
If the device was damaged during transport:
1. Do not install it.
2. Immediately notify the fact to your reseller within 5 days of device delivery.
If it is necessary to return the device to the manufacturer, the original packaging must be used.
4.4. Storage
Failure to observe the instructions provided in this section could cause damage to the device.
If the device is not installed immediately upon delivery, to avoid its deterioration, proceed as indicated below:
• To correctly conserve the charging station, do not remove the original packaging until the moment it is installed.
• Deterioration of the packaging (cuts, holes, etc.) prevents the correct conservation of the charging station prior to installation.
• Keep the device clean (remove dust, chips, grease, etc.) and avoid the presence of rodents.
• Protect it against water sprays, welding sparks, etc.
• Cover the device with a protective breathable material to avoid condensation caused by environmental humidity.
• Charging stations kept in a warehouse must not be subjected to climatic conditions other than those indicated below:
Environmental conditions
Minimum storage temperature -40ºC
Maximum storage temperature 70ºC
Maximum relative humidity without condensation 95%
• It is very important to protect the system against corrosive chemical products and saline environments.
• Do not store the device where it is exposed to bad weather conditions.
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Device handling Gewiss
5. Device handling
During transportation, the device must be protected against mechanical shock, vibrations, water spray (rain), and any other product or
situation that could damage it or alter its behaviour.
Transport the products horizontally.
Do not transport the products by levering on the charging sockets.
5.1. Transport
Handling with a pallet truck
At least the following provisions must be observed:
1. Set the stations down (still packaged) in a central position in relation to the forks.
2. Position them as close as possible to the point where the forks are joined to the upright.
3. In any case, respect the instructions given in the pallet truck user manual.
Handling with a forklift
At least the following provisions must be observed:
1. Set the stations down (still packaged) in a central position in relation to the forks.
2. Position them as close as possible to the point where the forks are joined to the upright.
3. Make sure the forks are perfectly levelled, to avoid any risk of the device tipping over.
4. In any case, respect the instructions given in the forklift user manual.
Only unpack the charging station after bringing it to the place of installation, when you are ready to install it.
At this point, it can be transported vertically and without its packaging, but only for a short distance.
Handling the unpackaged device
At least the following provisions must be observed:
1. Follow the fundamental ergonomic recommendations to avoid injuries when lifting weights.
2. Do not release the device until it is perfectly fastened or positioned.
3. Follow the instructions of another person who guides the movements to be made.
5.2. Unpacking
The correct handling of the charging stations is very important for:
• Not damaging the packaging, which allows it to maintain its optimal conditions, from shipment from the moment it is installed.
• Avoiding knocking or dropping the charging stations as this could jeopardise their mechanical properties.
• Avoiding, as far as possible, the vibrations that could cause subsequent abnormal operation.
To allow the installer to prepare the column fixing area beforehand, the base is inserted in the package in such a way that it can be
taken out separately from the charging unit. The base can therefore be removed from the package and installed on the ground, attached
to the tie-rods embedded in the cement or to the anchor plugs already fitted in the ground (as shown below):
Packaging disposal
The packaging is 100% cardboard, and can be taken to an authorised sorted waste collection point.
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Preparation for device installation
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6. Preparation for device installation
To decide the location of the device and prepare for its installation, a series of instructions connected to the properties of the device
must be followed.
6.1. Environment
• Position the charging station in a location that can be accessed for installation and maintenance, which permits its use and
the reading of the LED indicators.
• Do not position any material sensitive to high temperatures in the immediate vicinity of its air outlet.
• Avoid corrosive environments that could have an influence on the correct operation of the device.
• It is prohibited to leave any object on the device.
• In the case of connected devices, avoid positioning them near metal fences or walls which could cause signal disturbance
problems.
6.2. Environmental conditions
The following table shows the device operating conditions in the standard configurations and with the accessories (fan and heater):
Environmental conditions
Column WallBox
Standard version With optional
heater Standard version With optional fan
Minimum operating temperature -5 °C -25 °C -5 °C -5°C
Maximum operating temperature 50°C 50°C 50°C 50°C
Maximum relative humidity without condensation 95% 95% 95% 95%
Remember that it could occasionally produce a small amount of condensation as a result of temperature changes. Despite their built-in
protection therefore, the charging stations must be monitored when used in areas where all the previously indicated conditions are
unlikely to be satisfied.
Never connect the device with the voltage supply when there is condensation.
NB: if the ambient temperature is higher than 40°C, a cover must be installed to protect the device from direct sunlight.
6.3. Support and fixing surface (column version)
Ensure there is a firm, even surface for anchoring the device, which must be perfectly vertical.
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Preparation for device installation Gewiss
The installation surface must be suitably prepared according to the type of ground, to guarantee that the device is stable during use. You
are therefore advised to use the base supplied (column version), fixing it to the ground by means of tie-rods (not supplied) or plugs, or
embedded in cement.
Install the charging station in the prepared area, maintaining the necessary distance between it and the surrounding area (as shown in
the figure).
BACK
FRONT
50 cm50 cm
5 cm
30 cm
The charging column can be installed in back-to-back configuration with another column, to make the best use of the space available.
This particular configuration requires only one power supply line and a single plinth for the installation of two devices, as shown below:
FRONT
FRONT
2 cm
The two charging units must guarantee a minimum distance of 2 cm between the back-mounting boxes.
NB: the surface on which the charging station is to be installed must be designed and built in accordance with the standards and the
regulations in force, to ensure the safety of users regardless of the type of surface.
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Device installation and connection
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7. Device installation and connection
Before proceeding with device installation, remove the packaging, paying particular attention to not damage the casing.
Make sure there is no condensation inside the packaging. Otherwise, install the device only when it is completely dry.
All the installation operations must be carried out in compliance with the directive in force.
All operations that involve moving large weights must be done by two people.
The connection must only be made by qualified personnel, when the system is disconnected from the power supply.
Scrupulously check that the device is not energised when accessing it inside.
To measure the lack of voltage, use dielectric gloves and safety goggles that are type-approved for electrical risks.
All the installation operations must be carried out respecting the safety regulations and laws in force, and following the
instruction manual
7.1. General installation requirements
• The device must be installed in a suitable environment that satisfies the information described in chapter “6. Preparation for
device installation”Preparation for device installation”. Furthermore, the elements used in the rest of the installation must be
compatible with the device and compliant with the applicable law.
• The ventilation and work space must be suitable for the maintenance operations according to the directive in force.
• The external connection devices must be suitable and observe the distance established by the directive in force.
• The section of the connection cables must be suitable for the maximum current intensity set on the charging unit.
• Keep external elements away from the air intakes and outlets, as these could prevent correct device ventilation.
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7.2. Device installation (column version)
7.2.1. Mechanical installation
1. Prepare the assembly area with four tie-rods embedded in the cement (if you are using the fixing plate - accessory GWJ8021
- embed it in the ground). The figure below shows the position of the anchorage point on the device. There are two options
for fixing the device in the ground:
150 mm
150 mm
100 mm
196 mm
Ø14 mm
Ø14 mm
NB: the fixing points highlighted in blue allow this device to be installed in place of the old Parking+ devices.
2. These charging stations have a front access door with key opening to facilitate installation and connections. Open the door
using the key supplied. The safety key can only be removed when the door is fully closed.
3. Couple the fixing base (already fixed to the ground) with the charging station.
4. Fix the column on the base, tightening the nuts on the pins indicated in the figure. The maximum tightening torque is 20 Nm
NB: it's important to complete the earth connection of the base. To do this, insert the eyelet of the earth cable on a fixing pin, then
tighten it with the relative nut as shown in the figure.
5. Check that the device is correctly fixed in place.
6. Remove the protective film from the front panel.
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Device installation and connection
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7.2.2. Connection of the device power supply
Wiring requirements
The connection must satisfy certain requisites:
Connection specifications
Type of connection Single-phase Three-phase
Number of wires 2P+E 3P+N+E
Rated current up to 64A up to 64A
Maximum wire diameter 1 x 70mm2 (2 x 35mm2)
NB: the in-out connection can be made for a maximum of 2 columns connected in series.
Connection procedure
1. The charging station is wired by connecting a single-phase or three-phase cable inserted in the cable gland. The appropriate cable
glands are M50, M40, M32 for the power cables (highlighted in yellow), and M16 for the data cables (highlighted in red).
Depending on the charging unit version, the cable glands and caps supplied are as follows:
Version Cable glands supplied Caps supplied
Single-phase 7.4 kW M40 M32, M50
Three-phase 11 kW M32 M40, M50
Three-phase 22 kW M40 M32, M50
2. Connect the power supply cables L, N, PE and bring the residual current protection devices and miniature circuit breakers to
the ON position (marked with the dark colour in the figure below).
PE
TN
RS
R, S: R, S phases
N: Neutral
PE: Earth
PE
TN
RS
R, S, T: R, S, T phases
N: Neutral
PE: Earth
Single-phase charging station
As you can see in the picture above, the single-phase versions are fitted with a three-phase switch disconnector for connecting a three-
phase line. If the incoming line is single-phase, a U-bolt must be created between the R phase and the S phase.
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Device installation and connection Gewiss
PE
TN
RS
R, S, T: R, S, T phases
N: Neutral
PE: Earth
Three-phase charging station
If, for technical reasons, a three-phase charging station is powered via a single-phase line, the terminals to be used are R, N and PE.
When the charging station is powered, the status LEDs will light up. After a quick status check, the light turns green and the display
shows the status message (according to the model). The station is ready and in standby either for user identification in order to
begin the recharge (Backend and RFID version), or for a recharge request (Autostart version). If the station encounters an operating
defect, the light on the corresponding socket-outlet (or both) will change colour according to the defect noted (refer to "Faults and
troubleshooting").
Line requisites
As the charging stations are equipped with Type B residual current protection (as shown in the electrical diagram attached), if a residual
current circuit breaker needs to be installed upstream of the power supply line, it must be of the same type.
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Device installation and connection
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7.3. Device installation (WallBox version)
7.3.1. Mechanical installation
If the product is to be installed on the wall (using the accessory supplied), the procedure is as follows:
1. Prepare the assembly area by fixing the support bracket to the wall, drilling holes with the centre distances shown below:
189,5 mm
513 mm
94,75 mm 94,75 mm
Ø6,5 mm
Ø6,5 mm
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Device installation and connection Gewiss
2. Assemble the brackets (supplied) on the back plate of the WallBox;
2,5 Nm
3. Assemble the WallBox on the bracket that you have already fixed to the wall. After positioning the product, drill the wall using
the lower bracket as your centre point, then tighten the locking screw.
4. Check that the device is correctly fixed in place;
5. Remove the protective film from the front panel.
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Device installation and connection
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If the product is to be installed on a pole (using the accessory GW46551), the procedure is as follows:
1. Assemble the support brackets on the back plate of the WallBox, as shown below:
2. Position the WallBox on the pole and fix it in place by tightening the locking nuts of the two plates as shown in the figure;
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3. Check that the device is correctly fixed in place;
4. Remove the protective film from the front panel;
To make the electrical connection, insert the power supply cables in the device. The charging station is wired by connecting the
single-phase or three-phase cables inserted in the cable glands. The appropriate cable glands are M25 and M32 for the power cables
(highlighted in yellow), and M16 for the data cables (highlighted in red).
Depending on the charging unit version, the cable glands and caps supplied are as follows:
Version Cable glands supplied Caps supplied
Single-phase 7.4 kW 2x M25 2x M32
Three-phase 11 kW 2x M25 2x M32
Three-phase 22 kW 2x M32 2x M25
NB: whatever the type of installation, it's important that the socket-outlet is assembled at a height between 70 and 120cm.
70cm
120cm
KO
OK
KO
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