Gigaset Repeater HX User manual

Repeater HX / BA IM all / A31008-N603-R101-1-SU19 / Cover_front_bw.fm / 2/14/19
Repeater HX

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Important information
Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 2/14/19
Important information
Application
For Gigaset cordless phones/routers.
Safety precautions
Contents of the package
•1 Repeater HX
•1 power supply unit for Repeater HX
•1 user guide
Read the safety precautions and the user guide before use.
The device cannot be used in the event of a power failure. In case of a power failure it
is also not possible to make emergency calls.
Do not use the devices in environments with a potential explosion hazard
(e.g. paint shops).
The devices are not splashproof. For this reason do not install them in a damp environ-
ment such as bathrooms or shower rooms.
Use only the power adapter indicated on the device.
Whilst charging, the power socket must be easily accessible.
Use only rechargeable batteries that correspond to the specification (see "Specifica-
tions"). Never use a conventional (non-rechargeable) battery or other battery types as
this could result in significant health risks and personal injury. Rechargeable batteries,
which are noticeably damaged, must be replaced.
Remove faulty devices from use or have them repaired by our Service team, as these
could interfere with other wireless services.
Using your telephone may affect nearby medical equipment. Be aware of the technical
conditions in your particular environment, e.g. doctor's surgery. If you use a medical
device (e.g. a pacemaker), please contact the device manufacturer. They will be able to
advise you regarding the susceptibility of the device to external sources of high fre-
quency energy (for the specifications of your Gigaset product see "Specifications").

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Introduction
ENGLISH
Introduction
With the Gigaset Repeater, you can extend the range and reception strength of your base sta-
tion. Up to 6 Gigaset Repeater units can be used with a single base station. The maximum num-
ber depends on your base station and the type of DECT transmission (encrypted/unencrypted).
A maximum of 2 conversations can be held at the same time within the extended reception
range.
The number of handsets that can be registered to your base station is not affected by the Gigaset
Repeater.
Features of the Repeater HX:
•Encrypted calls
•Calls over a broadband connection (for internal or VoIP calls)
•Two repeaters per base for encrypted calls
•Six repeaters per base for unencrypted calls
Not all DECT phones support all features of the Repeater HX.
Details on the functionality of the Repeater HX on various Gigaset bases and routers can be
found on www.gigaset.com/compatibility
Repeater mode is not possible when ECO DECT is enabled on the base (radiation-free
or reduced range).
Example with 2 Gigaset Repeaters
Additional reception ranges with
Gigaset Repeater

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Preparing
Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 2/14/19
Overview
Preparing
Please refer to the user guide for your phone/router to check whether your base is suitable for
operating the repeater and how to prepare it for registering the repeater.
Before starting registration, position the Gigaset Repeater directly adjacent to the base station
and to a power connection. If you are already using Gigaset Repeaters, these must be switched
on and positioned close to the base station for this registration procedure.
Automatic registration
Carry out the following steps:
¤Switch on Gigaset Repeater: Connect the power supply unit to a plug socket. Following this,
the device will enter registration mode for 5 minutes.
¤Prepare the base station for registering the repeater, in the same way as you would to man-
ually register a handset. Please refer to the operating instructions for your base station.
The repeater will automatically be registered to the base station. The LEDs will indicate whether
registration was successful or unsuccessful, see page 5.
De-registration
It may be necessary to de-register the repeater, for example if it has to be replaced. Information
about this can be found in the operating instructions of your base station, or via the system
menu of your phone e.g. C430/C430A, C530/C530A, CL660/CL660A, E630/E630A. For phones
without a repeater system menu, the repeater can be de-registered using the Reset Repeater
procedure, see page 6.
Ensure that no other base stations in registration mode are located close to the
Gigaset Repeater during this procedure.
Two function lights (LEDs) indicate the different operating modes
(Explanation see page 5).
Front
Repeater button (for reset see page 6
and to activate/deactivate the verif
tone see page 6)
Socket for power supply unit
¤Plug the lead from the power supply unit provided into the socket.
Back

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Operation
ENGLISH
Installation
Once registration has been carried out successfully, you can install the Gigaset Repeater wher-
ever you would like to extend the reception range of your handsets. However, you must ensure
that there is a power point at the place of installation and that the left LED remains on constantly
after the device has been switched on.
If the left LED flashes, the Gigaset Repeater is too far away from the base station or reception is
being hindered by thick walls or metal objects for example (e.g. radiators).
When looking for a suitable installation site, a useful guide is a handset which requires a good
connection with the base station at the Gigaset Repeater installation site.
¤To operate a handset for the
first time in the extended
Gigaset Repeater area,
switch off the handset within
the new reception range of
the Gigaset Repeater, but
outside the reception range
of the base station, and then
switch it back on again.
Operation
LED display of functions
Left LED: display registration and operation function
Right LED: displays the handset traffic via the repeater
If you are using more than one Gigaset Repeater in the area of your base station, you
must keep the Gigaset Repeaters at least 10 m apart.
In operation Light off power supply off
Constantly on normal link to base station
Flashing no link to base station
Not yet
registered
Flashing twice per second ready for automatic registration
Light off automatic registration unsuccessful after 5 mins
In operation Light off no traffic
Flashing once every 3 seconds one handset linked via repeater
Flashing twice every 3 seconds two handset linked via repeater
Constantly on base station not prepared for operation with a
repeater (does not apply to base stations where
Repeater Mode can be switched off and on)
Base station
Extended
reception
Router

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Miscellaneous
Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 2/14/19
Reset repeater
If registration was not successful or re-registration has to be carried out for another reason, you
can reset the repeater as follows.
¤Press repeater button (left LED flashes slowly).
¤Release repeater button once the left LED flashes quickly (after approximately 10 seconds).
The repeater is ready for registration once again.
Check the accessibility of a handset using a verification tone
The verification tone enables you to establish whether or not the handset is working in the
extended area, see page 5 of the Gigaset Repeater. This tone is audible on the handset every 2.5
seconds as long as a line is allocated.
Proceed as follows:
Miscellaneous
Troubleshooting
Repeater: ¤To switch on the verification tone:
Press repeater button until the right LED lights up (after approximately
20 seconds).
¤To switch off the verification tone again:
Press repeater button again until the right LED goes out (after approximately
20 seconds).
Handset: ¤Allocate line (hold down call answer button).
¤When you hear the verification tone, you are in the extended reception area.
If you don't hear a verification tone, move towards the repeater with the
handset until you hear it.
Problem Cause Action
Left LED flashes continu-
ously when the registration
procedure has been con-
cluded
No radio connection to
the base station
Repeat registration
Left LED flashes continu-
ously at a selected location
No radio connection to
the base station
Select a new location
Left LED does not light up at
all
Power supply off Check the power point

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Miscellaneous
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Care
Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre
cloths.
Never use a dry cloth; this can cause static.
In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due
to the wide variety of chemical products available on the market, it was not possible to test all
substances.
Impairments in high-gloss finishes can be carefully removed using display polishes for mobile
phones.
No reception of the handset
in the area of the repeater
Repeater not registered
No radio connection to
the base station
Handset cannot find the
repeater
Repeat registration
Select a new location
Switch handset on and off
Right LED lit constantly Base station has not been
prepared for repeater
operation
Check the preconditions and prepar-
atory steps required by your base sta-
tion for registering a repeater. Then
repeat these steps to register the
repeater.
No registration of addi-
tional repeaters possible
with encryption activated
Maximum number of
repeaters that can be con-
nected to the base station
has been reached
De-register repeaters that are no
longer required using the repeater
de-registration procedure described
in the user guide or system menu of
your phone.
If you need more repeaters to relay
the base station, please note that you
can run up to 6 repeaters, if encryp-
tion is deactivated.
To deactivate encryption, all regis-
tered repeaters must first be de-regis-
tered. You can then deactivate
encryption and register your repeat-
ers again.
Problem Cause Action

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Miscellaneous
Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 2/14/19
Technical data
Service (Customer Care)
Step by step towards your solution with Gigaset Customer Care
www.gigaset.com/service.
Visit our Customer Care pages
Here you will find:
•Frequently asked questions
•Free software and user manual downloads
•Compatibility checks
Contact our Customer Care team
Couldn't find a solution in the FAQs section?
We are happy to help...
... online:
via our contact form on the customer service page
... by telephone:
Customer Service Switzerland: 0848 212 000
(0.09 Fr. per minute from the Swiss phone network. For calls from mobile phone networks, other
prices may apply)
Please have your proof of purchase ready when calling.
Please note that if the Gigaset product is not sold by authorised dealers in the national territory the product
may not be fully compatible with the national telephone network. It is clearly specified on the box near the CE
mark for which country/countries the equipment has been developed.
If the equipment is used in a manner inconsistent with this advice or with the instructions of the manual and
on the product itself, this may have implications on the conditions for warranty or guarantee claims (repair or
exchange of product).
In order to make use of the warranty, the product purchaser is asked to submit a receipt which proves the date
of purchase (date from which the warranty period starts) and the type of goods that have been purchased.
Standards: Compatible with DECT, GAP, CAT-iq
(Kompatibel mit Repeater-Standard ETS300700 V2.1.1)
Radio frequency range: 1880 MHz - 1900 MHz
Transmit power: 10 mW average power per channel
Range: max. 300 m outdoors
max. 50 m in buildings
Power supply: 230 V, 50 Hz (plug-in power unit)
Power consumption: Standby: 0.7 W
During call: 0.9 W
Acceptable environmental
conditions: -10 °C to + 45°C
Dimensions (mm): 131 x 111 x 50 (LxWxH)
Weight: 154 g
Power cable length: approx. 1.8 m

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Miscellaneous
ENGLISH
Authorisation
This device is intended for use worldwide. Use outside the European Economic Area (with the exception of
Switzerland) is subject to national approval.
Country-specific requirements have been taken into consideration.
Hereby, Gigaset Communications GmbH declares that the radio equipment type Gigaset Repeater HX is in
compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
www.gigaset.com/docs.
This declaration could also be available in the "International Declarations of Conformity" or “European Decla-
rations of Conformity” files.
Therefore please check all of these files.
Warranty certificate for Switzerland
The consumer (customer) is covered by a durability warranty against the vendor without prejudice to his
claims for defects and under the following conditions:
•New devices and their components in which a defect is detected within 24 months from the date of
purchase resulting from a manufacturing and/or materials fault will, at the customer's discretion, be
exchanged free of charge for a technologically current device or repaired by Gigaset Communications.
For wearing parts (such as batteries, keypads, casing, small casing parts and protective covers as included
in the delivery), this guarantee of durability applies for six (6) months from the date of purchase.
•This warranty does not apply in the event a defect to devices is attributable to improper treatment and/or
a failure to follow the operating guides.
•This warranty does not cover any services provided by the appointed dealer or the customer itself
(such as installation, configuration and software downloads). Manuals and, where applicable, accompa-
nying software on a separate data carrier are also excluded from the warranty.
•Proof of purchase with date of purchase is required as evidence of a valid warranty. Warranty claims must
be asserted within two (2) months of the awareness of a warranty event.
•Replaced devices or their components returned to Gigaset Communications during the course of an
exchange are transferred to the ownership of Gigaset Communications.
•This warranty applies for new devices purchased in Switzerland. The warrantor is Gigaset Communications
Schweiz GmbH, Bielstrasse 20, 4500 Solothurn, Switzerland.
•No further or different claims arising from this manufacturer's warranty will be accepted.
Gigaset Communications accepts no liability for operational interruptions, loss of profit and loss of data,
software additionally installed by the customer or other information. The customer is responsible for safe-
guarding these. The disclaimer does not apply if liability is mandatory, for example under the
Product Liability Act, in cases of wilful intent, gross negligence, and as a result of loss of life, limbs or health.
•Successful assertion of a warranty claim does not extend the term of the warranty.
•Unless there is a warranty event, Gigaset Communications reserves the right to charge the customer for
an exchange or repair. Gigaset Communications will inform the customer of this in advance.
•Gigaset Communications reserves the right to have its service work carried out by a subcontractor.
Refer to www.gigaset.com/service for the address.
•Any change to the rules governing burden of proof to the detriment of the customer is not connected with
the above rules.
To redeem a warranty, please contact our hotline (Tel. 0848 212 000).

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Miscellaneous
Repeater HX / ALL IM en / A31008-N603-R101-1-SU19 / Grep-eng_HX.fm / 2/14/19
Environment
Our environmental statement
We at Gigaset Communications GmbH are aware of our social responsibility. That is why we actively take steps
to create a better world. In all areas of our business – from product planningand production to sales and waste
of disposal – following our environmental conscience in everything we do is of utmost importance to us.
Learn more about our earth-friendly products and processes online at www.gigaset.com.
Environmental management system
Gigaset Communications GmbHis certified pursuant to the international standards ISO 14001 and
ISO 9001.
ISO 14001 (Environment): Certified since September 2007 by TÜV SÜD Management Service
GmbH.
ISO 9001 (Quality): Certified since 17/02/1994 by TÜV SÜD Management Service GmbH.
Disposal
All electrical and electronic products should be disposed of separately from the municipal waste stream via
designated collection facilities appointed by the government or the local authorities.
This crossed-out wheeled bin symbol on the product means the product is covered by the Euro-
pean Directive 2012/19/EU.
The correct disposal and separate collection of your old appliance will help prevent potential neg-
ative consequences for the environment and human health. It is a precondition for reuse and recy-
cling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your local council refuse
centre or the original supplier of the product.
All rights reserved. Rights of modification reserved.

Repeater HX / BA IM all / A31008-N603-R101-1-SU19 / Cover_back_bw.fm / 2/14/19
Template Go, Version 1, 01.07.2014
Issued by
Gigaset Communications GmbH
Frankenstr. 2a, D-46395 Bocholt
© Gigaset Communications GmbH 2019
Subject to availability.
All rights reserved. Rights of modification reserved.
www.gigaset.com
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