Gigaset E290M Duo User manual

Gigaset E290-E290A / LUG-Kombi CH en / A31008-M2901-F101-1-2X19 / Cover_front_c.fm / 6/28/
You can find the most up-to-date
user guide at
www.gigaset.com/manuals
E290 - E290A

Gigaset E290-E290A / LUG-Kombi CH en / A31008-M2901-F101-1-2X19 / Cover_front_c.fm / 6/28/

Gigaset E290-E290A / LUG-Kombi CH en / A31008-M2901-F101-1-2X19 / LUGIVZ.fm / 6/28/19
Template Module, Elderly, Version 1.1, 01.04.2019
Contents
3
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Operating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Switch the handset on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Lock/unlock the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Changing the receiver/handsfree volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Control key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Menu navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Handsfree mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Muting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Making internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Calling Line Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Automatic network provider selection (preselection) (if available) . . . . . 26
Call/message lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Message list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Local answer machine (if available) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Setting up the answer machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Operation using the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Operation when on the move (remote operation) . . . . . . . . . . . . . . . . . . . . 35

Template Module, Elderly, Version 1.1, 01.04.2019,
Contents
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Network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Entering the number of the network mailbox . . . . . . . . . . . . . . . . . . . . . . . . 37
Playing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Assigning key 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Additional functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Quick access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Baby monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Protection from undesired calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Extending the functionality of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Multiple handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Repeater support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Operating the base on a router/PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Tones and signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Service (Customer Care) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Warranty certificate for Switzerland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Manufacturer's advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Authorisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Data protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Character set tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Not all functions described in the user guide are available in all coun-
tries or from all network providers.

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Overview
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Overview
Setting the display language ( p.17)
2
7
8
10
11
5
10:30
6
10
3
4
1
9
12
02
B
A

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Overview
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1 Status bar ( p.21)
Icons display current settings and the status of the phone
2Time ( p.47)
3Number of new messages on the answer machine,
number of missed calls
4Display keys
Quick dial ( p. 22); various functions ( p. 20)
5Talkkey/ Handsfree key
Accept call; select number displayed;
open redial list
¤Press briefly
Start dialling ¤Press and hold
6Key 1 ( p.37)
Answer machine /Access network mailbox ¤Press and hold
7Messages key / Star key
Access to the call and message lists
flashes: new message or new call
¤Press and hold
Switch from pulse dialling to tone dialling ¤Press briefly
8Microphone
9Control key / Menu key ( p.19)
Open menu; open directory;
navigate within menus and input fields
¤Press briefly
Enable/disable ringtone; change call volume ¤Press and hold
10 End call key / On/Off key
End call; Cancel function; one level back ¤Press briefly
Back to idle mode, switch handset on/off ¤Press and hold
11 Hash key / Lock key
Lock/unlock the keypad; enter a dialling pause ¤Press and hold
Toggle between upper/lower case and digits ¤Press briefly
12 Recall key ( p.46)
Consultation call (flash) ¤Press and hold
If multiple functions are listed, the button function depends on the
situation.
The colour and shape of your device may be different from the illus-
tration.

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Overview
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Base without answer machine
Base with answer machine
Registration/paging key
Locate a handset (paging):
¤Press briefly
Registering handsets:
¤Press and hold
C
F
A
E
D
G
B

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Overview
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Symbols used in the user guide
Icons
AVolumekeys(–= quieter; += louder)
During message playback: adjust the speech volume
While the phone is ringing: adjust the ringtone volume
B Registration/paging key
Locate a handset (paging): ¤Press briefly
Register the handset: ¤Press and hold
CBackkey
During message playback:
Go to the start of the current message: ¤Press once
Go to the previous message: ¤Press twice
DForwardkey
During message playback: Skip to the next message
E Delete key
During message playback: Delete current message.
FPlay/stopkey
During message playback:
Play back messages: ¤Press briefly
Cancel playback: ¤Press briefly
Lights up: Answer machine switched on, no new messages
Flashes: New message; message is being played or
recorded
Flashes very quickly: Memory full
G On/Off key
Enabling/disabling the answer machine: ¤Press and hold
Warnings, the non-adherence to which can result in damage to
devices or personal injury.
Important information regarding function and appropriate hand-
ling or functions that could generate costs.
Prerequisite for carrying out the following action.
Additional helpful information.

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Overview
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Buttons
Procedures
Example: Enabling/disabling Auto Answer:
Key Icon Meaning Key Icon Meaning
Talk/Handsfree
key End call key
Control key left,
top, right,
bottom
Hash key
to
Digit/Letter keys Messages/Star key
Display keys, dependent on situation p. 20
¤Settings OK Handset OK Auto Answer OK
( = enabled)
Step Meaning
¤Press right on the control key. The menu is opened.
¤Settings Use the control key to navigate to entry Settings.
¤OK Press OK to confirm. The Settings submenu is opened.
¤Handset Select the Handset entry using the control key .
¤OK Press OK to confirm. The Handset submenu is opened.
¤Auto
Answer
Select the Auto Answer entry using the control key .
¤OK Enable or disable it using OK. Function is enabled /
disabled .

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Safety precautions
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Safety precautions
Read the safety precautions and the user guide before use.
The device cannot be used in the event of a power failure. In case of
a power failure it is also not possible to make emergency calls.
Emergency numbers cannot be dialled if the keypad/display lock is
activated!
Use only rechargeable batteries that correspond to the specifica-
tion (see list of permitted batteries www.gigaset.com/service).
Never use a conventional (non-rechargeable) battery or other
battery types as this could result in significant health risks and
personal injury. Rechargeable batteries, which are noticeably
damaged, must be replaced.
The handset must not be operated if the battery cover is open.
Do not use the devices in environments with a potential explosion
hazard (e.g. paint shops).
The devices are not splashproof. For this reason do not install them
in a damp environment such as bathrooms or shower rooms.
Use only the power adapter indicated on the device.
Whilst charging, the power socket must be easily accessible.
Remove faulty devices from use or have them repaired by our
Service team, as these could interfere with other wireless services.
Do not use the device if the display is cracked or broken. Broken glass
or plastic can cause injury to hands and face. Send the device to our
Service department to be repaired.
Do not hold the rear of the handset to your ear when it is ringing or
when speaker mode is activated. Otherwise you risk serious and
permanent damage to your hearing.
The phone may cause interference in analogue hearing aids
(humming or whistling) or cause them to overload. If you require
assistance, please contact the hearing aid supplier.

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11
Keep small cells and batteries, which can be swallowed, out of the
reach of children.
Swallowing a battery can lead to burns, perforation of soft tissue and
death. Severe burns can occur within 2 hours of swallowing.
In the case of a swallowed cell or battery, seek medical care immedi-
ately.
Using your telephone may affect nearby medical equipment.
Be aware of the technical conditions in your particular environment,
e.g. doctor's surgery. If you use a medical device (e.g. a pacemaker),
please contact the device manufacturer. They will be able to advise
you regarding the susceptibility of the device to external sources of
high frequency energy (for the specifications of your Gigaset
product see "Technical data").

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Getting started
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Getting started
Package contents
•One base, one power adapter, one phone cable
•One handset, two batteries, one battery cover, one user guide
Models with multiple handsets, per handset:
•One handset, one charging cradle with power adapter, two batteries and
one battery cover
Position the base on a level, non-slip surface at a central point in the
flat or house.
The range of the base is 300 metres outdoors and 50 metres indoors.
The base and charging cradle are designed for use in closed, dry
rooms within a temperature range of +5°C to +45°C.
The device's feet do not usually leave any marks on surfaces.
However, due to the multitude of different varnishes and polishes
used on furniture, contact marks on the surfaces cannot be
completely ruled out.
Never expose the telephone to heat sources, direct sunlight or other
electrical devices.
Protect your telephone from moisture, dust, corrosive liquids and
vapours.

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Getting started
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Base
Connecting the base to power supply and telephone network
¤Connecting the phone jack .
¤Connect the power adapter and insert the cables into the cable ducts.
The power adapter must always be connected as the phone does
not work without a power supply.
The local answer machine (if available) is not ready until about
30 seconds after the base has been connected.
1
2
1
2
Device
without
answer
machine
1
2
Device with
answer
machine

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Connecting the base to the router
You can also operate the telephone on the analogue connection of a router.
¤Connect the phone jack and connect it to the analogue port of a
router .
Any echoes can be reduced by enabling XES Mode ( p.46).
1
2
2
1
Device
without
answer
machine
2
1
Device with
answer
machine

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Getting started
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Handset
Connect the charging cradle (if included)
¤Connect the flat plug of the power adapter . Plug the power adapter
into the power socket .
To remove the plug from the charging cradle again:
¤Press the release button . Pull out the plug .
1
2
3
4
4
3
2
1

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Setting up the handset for use
The display is protected by a plastic film. Please remove the protective film.
Inserting the batteries
Charging the batteries
¤Before using batteries the first time,
fully charge them in the base or
charging cradle.
The batteries are fully charged when
the battery icon disappears from the
display.
Only use rechargeable batteries, as this could otherwise result in
significant health risks and personal injury. For example, the outer
casing of the batteries could be damaged beyond repair or the
batteries could explode. The device could also malfunction or be
damaged as a result of using batteries that are not of the recom-
mended type.
¤Insert the batteries
with the polarity in
the right direction
(refer to the picture
for +/- positions).
¤Fit the battery cover
from the top.
¤Push the cover
closed until it clicks
into place.
To re-open the battery
cover:
¤Grip the notch on the
cover and slide it
downwards.
Batteries can heat up during the charge process. This is not
dangerous.
Over time, the charging capacity of the batteries will decrease for
technical reasons.
Handsets contained in the package have already been registered to
the base. If a handset has not been registered however (Please
register handset or Put into base is displayed), please register it
manually ( p. 44).
5 h

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Changing the display language
You can change the display language, if the phone has been set to an incom-
prehensible language.
¤Press the keys slowly in succession . . . the language set
(e.g.English) is displayed
¤Select a different language: Press the control key until the language
required is selected on the display, e.g. Français OK ( =selected)
Setting date and time
Set the date/time so that the correct date and time can be assigned to
incoming calls and to enable the alarm to be used.
¤Settings OK Date and Time OK Enter the date (day,
month and year) in 8-digit format OK Enter the time (hours and
minutes) in 4-digit format OK (Display: Saved)
Moving the input position to the left or right: Press the control key to
the left/right
The telephone is now ready for use.

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Operating the handset
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Operating the handset
Switch the handset on and off
When you place a switched off handset into the base or charging cradle, it
switches itself on automatically.
Lock/unlock the keypad
The keypad lock prevents any accidental use of the phone.
Lock/unlock the keypad: Press and hold
Keypad lock enabled: The symbol is shown on the display
Changing the receiver/handsfree volume
During a call, adjust the volume for receiver or speaker (5 levels + extra loud
function).
¤Press the control key at the top . . . the current
setting is displayed
¤(= louder) / (= quieter)
Extra loud function (Boost)
¤Keep pressing the control key at the top until the
highest level is reached
or
¤Press and hold the control key at the top . . . the extra loud function is
enabled immediately
Switching on: ¤When the handset is switched off, press and hold the End
call key
Switching off: ¤When the handset is in idle mode, press and hold the End
call key
If a call is indicated on the handset, the keypad automatically unlocks
and you can accept the call. It then locks again when the call is
finished.
It is also not possible to call emergency numbers when keypad lock
is enabled.
The extra loud setting only applies for the duration of the call.
OK
Volume
B

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Operating the handset
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Control key
In the description below, the side of the control key is marked with an arrow
(up, down, left, right) that must be pressed in the different operating situa-
tions, e.g. for “press right on the control key”.
This setting can result in harm to health for those with normal
hearing ability and is only intended for those with a hearing impair-
ment or reduced hearing.
Disruptive noises on the phone line can be increased.
The control key enables you to navigate the menus and input
fields, and also to call up certain functions depending on the
situation.
In idle mode During a conversation
Open the main menu Mute the microphone
Opening the main menu
Enabling/disabling the ringtone
Adjust the loudspeaker volume for
receiver and handsfree mode
Open the directory Open the directory
Make internal call /
Open list of handsets
Initiate an internal consultation
call

Template Module, Elderly, Version 1.1, 01.04.2019,
Operating the handset
Gigaset E290-E290A / LUG-Kombi CH en / A31008-M2901-F101-1-2X19 / operating.fm / 6/28/19
20
Display
Display keys / Quick access function
The keys under the display perform a range of functions depending on the
situation.
In idle mode
¤Press the display key . . . the number saved is dialled.
Setting up the quick access function: p. 43
From the menu
¤Press the display key . . . Function shown in display above
Display functions accessed from the control key
Open the submenu
Confirm menu function / Save entry
Back one menu level
Delete character by character to the left
Copy a number to the directory
Use a number from the directory
Scroll up and down with
Move the cursor to the left/right
Current assignment of display keys A and B for
quick access
Display keys with quick access function
Peter
Mia
Current display key functions
Display keys
OK
Menu
OK
Menu
OK