Glomex DANUBE 2 R500S2 Operating manual

DANUBE 2 R500S2
DVB-S2 SATELLITE TV ANTENNAS
FOR RIVER BOATS
USER AND INSTALLATION MANUAL

DANUBE 2 R500S2
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ENGLISH

DANUBE 2 R500S2
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ENGLISH
INDEX
1. FOREWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
1.1 DELIVERY LETTER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
1.2 ANTENNA IDENTIFICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
1.3 WARRANTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
1.4 GENERAL SAFETY RULES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
1.5 ENVIRONMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2. PRODUCT DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
2.1 DANUBE 2 R500S2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3. CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3.1 OPTIONAL ACCESSORIES (NOT INCLUDED) TO USE GLOMEX ANTENNAS. . . . . 43
4. NECESSARY TOOLS FOR ASSEMBLY (NOT PROVIDED) . . . . . . . . . . . . . . . . . . . . . . 43
5. INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
6. ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
6.1 CUTTING TEMPLATE FOR BUILT-IN INSTALLATION OF THE CONTROL UNIT . . . 51
6.2 SKEW CALIBRATION (MANUAL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6.3 SKEW ADJUSTMENT GRID FOR EUROPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
7. USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
7.1 HOW TO USE THE SLEEP MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
8. TIPS FOR CORRECT USAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
8.1 FOOTPRINTS: SATELLITE TRANSMISSION AREAS . . . . . . . . . . . . . . . . . . . . . . . . . 59
9. MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
9.1 PREVENTIVE MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
9.2 SPARE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
9.3 SOFTWARE UPDATE BY SD CARD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
9.4 REPLACING THE POWER SUPPLY PROTECTION FUSE . . . . . . . . . . . . . . . . . . . . . 63
10. TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
11. RESHIPPING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
12. TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
13. TECHNICAL SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

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1. FOREWORD
1.1 DELIVERY LETTER
Welcome: with the installation of this antenna, the
world of satellite television comes on board your
fluvial boat.
This manual has been drafted in order to help you
with the correct installation and operation of the
antenna.
1.2 ANTENNA IDENTIFICATION
When calling GLOMEX or an authorized Service
Centre, always provide the serial number and the
model of the antenna, shown on the second page
of the manual, on the packaging, on the backside
of the control unit and on the backside of the para-
bolic dish.
1.3 WARRANTY
GLOMEX guarantees the DANUBE 2 R500S2 sat-
ellite antenna series against conformity defects for
a period of 24 (twenty-four) months from the date
of shipment.
Warranty is intended as the repair or replacement
of the equipment showing conformity defects when
entering the sales contract, with no charge for the
materials.
In case of conformity defects, the customer is enti-
tled to the replacement of the goods with no
charge.
The warranty is only valid if the product comes
with a valid proof of purchase (receipt or
invoice).
The non-conforming product must be sent back to
a Service Centre or authorized retailer, who, if nec-
essary, will forward it to:
GLOMEX S.r.l.
Via Faentina 165/G
48124, Ravenna (Italy)
along with all the accessories supplied at pur-
chase.
The serial number must neither be erased nor
made illegible, otherwise the warranty will be
voided.
SWARNING
Conserve the installation and user manual with
care! Losing the serial number makes the warranty
null and void!
The warranty does not apply in case of damage
due to carelessness, use or installation not compli-
ant with the instructions given, tampering, product
or serial number modification, damage due to acci-
dental causes or to the buyer’s negligence.
Moreover, warranty does not apply in case of dam-
age consequent to connections of the equipment to
different voltages than those indicated or to sudden
voltage variations of the network the equipment is
connected to, as well as in case of damage caused
by leakage, fire, inductive/electrostatic discharges
or discharges due to lightning, use of cables differ-
ent to those provided, overvoltages or other phe-
nomena not related to the equipment.
The parts subject to wear consequent to use such
as connection cables, driving belts, connectors,
external parts and plastic supports are covered by
a one-year period warranty.
The following are not covered by warranty: periodic
monitoring, software updates, settings of the prod-
uct, maintenance.
After the expiration of the warranty period, the tech-
nical support activities will be carried out charging
the customer for the replaced parts, the labour
costs and freight charges, according to current
rates.
The equipment will be replaced or repaired
under warranty only and exclusively on Glomex
quality department’s approval.
Should any dispute rise, the place of jurisdiction will
exclusively be Ravenna (Italy).
The warranty is provided by:
GLOMEX S.r.l.
Via Faentina 165/G
48124 Ravenna (Italy)

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1.4 GENERAL SAFETY RULES
Carefully read the instructions given and follow the
precautions indicated to prevent potential hazards
and to safeguard your health and safety, before
carrying out any installation and maintenance oper-
ation.
This manual contains the following indications:
SWARNING
This symbol warns against potential damage to the
equipment which could involve the operator’s
safety.
SDANGER
With specific warnings against potential dangers
for the safety of the operator or other directly
involved persons.
Failure to comply with the instructions preceded by
the above-mentioned keywords (WARNING and
DANGER) can cause serious accidents or even
the death of the persons involved.
Moreover, in this Manual, some instructions are
given with text in italics, preceded by the word
NOTE.
The information and specifications given in this
manual are based upon the information available at
the moment it is written.
In case of doubts, do not hesitate to contact
GLOMEX S.r.l.
1.5 ENVIRONMENT
Do not throw the appliance away with the normal
household waste at the end of its life, but hand it in
at an official point for recycling. By doing this, you
will help preserve the environment.
Fig. 1

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2. PRODUCT DESCRIPTION
2.1 DANUBE 2 R500S2
Danube 2 is the new generation of satellite TV
antennas 4K ULTRA HD DVB-S2 developed for
river boats (barges, house boats, etc.). Danube 2
provides outstanding performance with any
weather condition thanks to a wider parabolic dish
(+55% bigger than the previous version R8500), a
high-performance LNB with low noise factor and to
the innovative elliptic illuminator, specifically devel-
oped to prevent the spill-over effect (H.P.F.). Pre-
venting the spill-over effect is very important to
reach optimum performance with signal reception.
This allows making the most of the illuminator and
of the surface of the parabolic dish while preventing
the presence of deflected signals which could
reduce the performance of the antenna. Danube 2
is designed according to the offset technology (the
focus point is outside the parabolic area), so that
the LNB may be supported by an arm which does
not cast any shadow onto the parabolic dish. This
guarantees the best possible performance of this
antenna. Danube 2 is provided with new-genera-
tion electronic gyroscopes, capable of compensat-
ing any kind of boat movement, thus allowing you
to watch TV with no interruption whatsoever. All
Glomex antennas may be updated by anyone by
means of the SD card reader (memory card), inte-
grated in the control unit, by downloading the soft-
ware for free from the website www.glomex.it.

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3. CONTENTS
The satellite antenna is sent packed in a cardboard
box and sealed with the GLOMEX “SAFETY SEAL”
hoop, which has the function of CONTENT WAR-
RANTY seal.
Upon receipt, check that:
- the packaging is whole and the warranty hoop is
present;
- the supply matches the order specifications;
- the antenna and its accessories are not dam-
aged.
In case of damage or missing parts, immediately
inform the Retailer, if possible with appropriate
photos.
The table below lists the components contained in
the package, indicating the quantities and the
GLOMEX code (if provided).
Satellite receiver (not provided)
Fig. 1
DANUBE 2 R500S2
Component GLOMEX code
Antenna unit (1) 3.010.0035
Control unit with wall-mounting bracket (2) 4.120.0228
Coaxial cable, 10 m long, for antenna - control unit connection,
with integrated protection (antenna side) (3) V9140/10M
Coaxial cable, 1.5 m long, for control unit - sat decoder (4) con-
nection V9143
Voltage stabilizer (5) V9119
Frame for built-in installation 4.010.0008

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3.1 OPTIONAL ACCESSORIES (NOT
INCLUDED) TO USE GLOMEX
ANTENNAS
To be able to use your new GLOMEX satellite
antenna for river boats, you will have to procure or
buy also:
- a TV set;
- a satellite receiver for channel selection.
The table below lists all the GLOMEX optional
components, with relevant code.
4. NECESSARY TOOLS FOR
ASSEMBLY (NOT PROVIDED)
Procure all tools and materials listed below. They
will be necessary to complete installation.
- Electric drill (1).
- Drill tips: 8 mm for fastening the radome, 2.5
mm for built-in installation of the control unit and
12 mm for the passage of the cable (2).
- Phillips screwdriver (3).
- 11 mm wrench (for the installation of the coaxial
cable connectors) (4).
- 2 mm Allen wrench (for M4 dowels) (5).
- Reciprocating saw (to create the compartment
for wall built-in installation of the control unit; use
the template provided on page 51) (6).
- Sealant like SIKAFLEX®252 (7).
SWARNING
Plan the whole installation before proceeding!
Please consider the lay-out of the various compo-
nents, the distance between them, the length of the
various cables and the accessibility to the equip-
ment once it is installed.
Optional accessory GLOMEX code
SD card with new satellite 4.120.0077
SD card with software update 4.120.0078
Fig. 2

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5. INSTALLATION
Before proceeding with the installation, please
respect the following guidelines:
- please remember that the best position for the
satellite TV antenna is in the middle of the boat,
in the lowest possible position.
- minimize obstruction. The antenna requires a
clear view of the sky in order to receive satellite
TV signals. The fewer the obstacles, the better
the system operation.
Any foreign body (flags, antennas, radar anten-
nas, sailboat masts, cranes, bridges, etc.)
between the antenna and the satellite obstructs
the signal and prevents correct receipt.
- make sure that the mounting surface is wide
enough for the antenna base to be installed.
- make sure that the mounting surface is resistant
and rigid enough to support the weight of the
antenna and the vibrations which could occur.
- do not install the antenna near speakers or mag-
netic sources. In case it is not possible, it is nec-
essary to compensate the magnetic source,
paying attention not to interfere with the on-board
compass.
- the antenna requires a lifting angle between 15°
and 50° to receive satellite signals (Fig. 3).
Typical antenna lifting
Roll-bar
Fig. 3
TV antenna
Obstructed signal!
Fig. 4
NORTHERN EUROPE (~ 15°) CENTRAL EUROPE (~ 35°) SOUTHERN EUROPE (~ 50°)

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- please also consider the position of the antenna
with respect to the position of all various attach-
ments or wiring harnesses inside the boat.
- the control unit should be mounted in a conveni-
ent position for the adjusting operations. It should
be near the receiver/TV-set unit, so that the TV
screen may be watched while carrying out the
operations on the control unit.
SWARNING
The radio frequency beam transmitted by the radar
may damage the inner electronics of the antenna,
especially the LNB.
We recommend not to install the antenna at the
same level of the radar, as the radar’s energy
could damage the antenna. The antenna should
be positioned at a distance of at least 1.5 m from
the other transmitting antennas (VHF, radar) (Fig.
5).
Fig. 5
OK NO
Typical radar vertical
irradiation angle

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Make sure the antenna is installed on a flat sur-
face. When correctly installed on a flat surface, the
mounting plates should be positioned less than 1
mm from the surface.
SWARNING
A higher distance than the one indicated will bend
the mounting plates and will seriously damage the
antenna!
Maximum gradient of the
mounting surface
Fig. 6

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6. ASSEMBLY
SDANGER
While installing the antenna, wear the appropriate
safety equipment for the job to be carried out.
Operations to be carried out outside the boat.
1. First of all, make sure you have chosen a cor-
rect position to install the antenna (see section
5: “Installation”).
2. Remove the antenna from the packaging box.
3. Carefully clean the 4 mounting plates (P) on the
antenna and the area in which the antenna will
be located with alcohol and let evaporate
before applying the sealant (Fig. 7).
4. Apply some sealant like SIKAFLEX®252 on the
plates (Fig. 8).
5. Place the antenna in the appropriate position
and apply a good pressure on the radome sides
to make the plates correctly adhere to the
mounting surface.
Wait for the silicone to solidify (time varies
according to outer temperature).
6. OPTIONAL OPERATION: remove the plates by
unscrewing the 2 nuts securing them to the
lower radome. Drill the lower radome with an
8 mm bit near the punching, put back the plates
and drill near the previously made holes, again
using an 8 mm (Fig. 9) bit.
SWARNING
Fastening with sealant is necessary and sufficient
for the correct use of the equipment.
Fastening with the screws (not included) is
optional.
Fastening with screws only does not guarantee
a perfect coupling of the radome to the boat.
GLOMEX declines any liability for an incorrect cou-
pling of the radome to the boat.
Fig. 7
P
P
P
P
Fig. 8
Fig. 9

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7. Mount the coaxial cable onto the antenna:
- make sure that the cable core is correctly
inserted in the central hole of the female con-
nector on the antenna (otherwise, there would
be a short circuit and the fuse installed on the
power supply line inside the control unit would
trip, see page 63 for fuse replacement);
- manually screw in the ring nut of connector F;
- once the ring nut has been manually screwed
in, tighten by ¼ turn by means of a 11 mm
wrench;
- insert the protection;
- make the coaxial cable pass through the previ-
ously bored 12 mm hole on the boat.
NOTA: For the connection of the antenna
coaxial cable, it is not necessary to remove the
dome!
8. Insulate with appropriate sealants the holes
drilled in order to prevent the passage of water.
Should it be necessary to shorten the cable,
please refer to the instructions given in Fig. 12.
Central hole of
female connector
Fig. 10
Central cable
conductor
Fig. 11
GL00095
Fig. 12

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Operations to be carried out inside the boat.
1. Determine the correct position for the control
unit:
- it must be positioned near the satellite
receiver, as the provided coaxial cable is 1.5
m long;
- it must be reached by the power supply
cables coming from the control panel;
- it must be reached by the coaxial cable com-
ing from the antenna (10 m long);
- it must be positioned in a dry and ventilated
area.
2. Connect the coaxial cable of the antenna (pre-
viously installed) to the ANTENNA IN input on
the control unit and the 1.5 m coaxial cable to
the RECEIVER OUT output on the control unit.
Make sure that the cable cores are correctly
inserted in the central holes of the relevant
female connectors on the control unit (other-
wise, there would be a short circuit and the fuse
installed on the power supply line inside the
control unit would trip).
Manually screw in the ring nuts of connectors F.
Once the ring nuts have been manually
screwed in, tighten by ¼ turn by means of a 11
mm wrench.
SWARNING
The inversion of the two cables jeopardizes the
operation of the equipment. Make sure you have
correctly installed the coaxial cables. In case of
damage, GLOMEX will not be directly liable for the
damage suffered by the receiver.
3. Connect the power supply cable of the control
unit to the connector of the power supply unit
V9119. Connect the power supply cable of unit
V9119 (12Vdc) to a free switch for the on-board
electronic devices (min. 5A): connect the posi-
tive terminal to the red cable and the negative
terminal to the black cable. The power supply
line must have cables with a minimum cross
section of 2.5 mm2with a length up to 4 m, of 4
mm2for longer cables.
NOTA: The connection of power supply unit V9119
is necessary for a correct operation of the appli-
ance. Its presence guarantees a stabilization of the
voltage coming from the boat battery.
SWARNING
Make sure you have installed power supply unit
V9119 between boat battery and control unit for the
correct operation of the appliance!
From the
antenna
To the
receiver
Fig. 13
Red
Black
V9119
Red
Black
RECEIVER OUT ANTENNA IN

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SWARNING
Do not use power supply from secondary circuits.
This could jeopardize the operation of the equip-
ment.
NOTA: The polarity inversion on the power supply
blows the fuse to prevent any damage to the
antenna.
SWARNING
Pay attention not to bend the coaxial cables at a
right angle; the bending angle must always be
higher than 120°.
NOTA: Do not cut the connectors of the coaxial
cables (the operation would not be guaranteed any
more) and always use the original GLOMEX cables
supplied, even with inappropriate dimensions (too
long). Do not use different cables, as it would
jeopardize the operation of the equipment.
4. Build in the control unit by using the GLOMEX
accessory (code 4.010.0008) by boring a hole
with a reciprocating saw and using the drill with
2.5 mm tip (use the cutting template in Fig. 16
for correct dimensions).
5. Connect the 1.5 m coaxial cable to the LNB IN
connector of the satellite receiver (not
included).
NOTA: Maximum wall thickness for mounting the
control unit: 20 mm.
SWARNING
The antenna is designed to operate with one single
receiver; therefore, do not install signal splitters
upstream or downstream the control unit.
Fig. 14
Fig. 15

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6.1 CUTTING TEMPLATE FOR BUILT-IN INSTALLATION OF THE CONTROL UNIT
Fig. 16

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6.2 SKEW CALIBRATION (MANUAL)
Satellites can transmit in linear (Europe) or circular
(USA) polarisation. GLOMEX antennas are
designed to operate with a linear or circular polari-
sation according to the installed LNB, depending
on the satellite whose transmission you want to
receive and on where you are positioned.
Circular polarisation does not require any calibra-
tion for the optimization of the received signal.
On the contrary, LNB operating with linear polarisa-
tion need calibrating upon installation, in order to
optimize the alignment of the LNB with the satellite
whose transmission you want to receive.
When you are at the same longitude of the satellite,
its horizontal and vertical signals are aligned with
the horizon. When the satellite is east or west of
your position, the signal of the satellite will appear
as clockwise or counterclockwise shifted. Both the
horizontal and the vertical signal will be shifted by
the same angle, and therefore they will always be
perpendicular to each other.
The degree of rotation will depend on the distance
to the east or to the west between the position of
the antenna and the position of the satellite, and on
your distance from the equator.
Once you move to an area with a longitude more
than +/- 10° (corresponding to about 1000 km) from
the previous position, the LNB must be manually
adjusted in order to obtain the best possible signal.
Antennas are delivered with the LNB optimized for
an area with longitude 12° East while receiving sat-
ellite 13° East.
For the adjustment of the LNB, proceed as follows:
- loosen the 8 screws on the radome and remove
it from the base;
- loosen the 3 M4 dowels (1) fastening the LNB
(2) to the disk by using a 2 mm Allen wrench
and manually move the dish, using the parame-
ter of signal quality of the digital receiver in use
as a reference for correct calibration (please
refer to the receiver’s manual). Calibration does
not need to be changed if the vehicle remains in
the same area and receives transmission from
the same satellite.
Once the desired adjustment has been carried out,
tighten the 3 M4 dowels, position the radome onto
its base again and tighten the 8 fastening screws
again.
NOTA: Incorrect skew adjustment may cause a
number of problems: from no reception of some
channels up to the impossibility to find the selected
satellite.
Fig. 17

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6.3 SKEW ADJUSTMENT GRID FOR
EUROPE
To determine the values for adjusting the LNB, it is
possible to use the grid below and the relevant
table.
We recommend obtaining the exact values for
the adjustment of the skew by using the (free
licence) app SMW Link (distributed by SWED-
ISH MICROWAVE AB) available for both iOS on
the App Store and for Android on Play Store.
Select the menu item "Antenna Alignment".
EGITTO GIORDANIA
GL00096
Fig. 18

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Grid position TURKSAT
42°E
ASTRA
2
28.2°E
ASTRA
3
23.5°E
ASTRA
1
19.2°E
HOTBIRD
13.0°E
SIRIUS
4.8°E
THOR
1°W
HISPASAT
30°W
ATLANTIC
BIRD 3
5°W
A (6°W 58°N) -25° -19° -18° -14° -11° -6° -3° 14° -3
B (6°E 58°N) -20° -13° -12° -8° -4° 0° 4° 20° 4
C (18°E 58°N) -14° -6° -4° 0° 3° 8° 11° 24 11
D (30°E 58°N) -7° 1° 3° 6° 10° 14° 17° 28° 16
E (42°E 58°N) 0° 7° 10° 13° 16° 20° 23° 30° 21
F (6°W 52°N) -30° -24° -21° -18° -14° -8° -3° 17° -2
G (6°E 52°N) -24° -16° -13° -10° -5° 0° 5° 24° 6
H (18°E 52°N) -17° -8° -5° 0° 3° 9° 14° 34° 15
I (30°E 52°N) -9° 1° 4° 8° 12° 18° 21° 36° 22
J (42°E 52°N) 0° 11° 12° 17° 20° 25° 28° 22° 26
K (6°W 45°N) -36° -29° -27° -23° -18° -10° -5° 30° -4
L (6°E 45°N) -30° -20° -20° -12° -7° 0° 6° 31° 7
M (18°E 45°N) -22° -9° -8° -1° 4° 12° 18° 36° 18
N (30°E 45°N) -11° 2° 5° 10° 16° 22° 27° 40° 26
O (42°E 45°N) 0° 13° 17° 21° 25° 31° 34° 43° 34
P (6°W 38°N) -43° -35° -36° -28° -22° -13° -6° 27° -5
Q (6°E 38°N) -37° -25° -23° -16° -8° 1° 8° 36° 12
R (18°E 38°N) -27° -12° -10° -1° 6° 16° 22° 43° 23
S (30°E 38°N) -15° 2° 8° 13° 20° 28° 33° 47° 35
T (42°E 38°N) 0° 17° 23° 26° 31° 37° 41° 50° 44
U (6°W 30°N) - -44° -43° -36° -28° -18° -8° 35° -7
V (6°E 30°N) - -33° -34° -21° -11° 1° 11° 45° 17
W (18°E 30°N) - -16° -11° -1° 8° 21° 29° 52° 36
X (30°E 30°N) - 3° 10° 18° 25° 36° 41° 56° 50
Y (42°E 30°N) - 22° 28° 34° 38° 46° 49° 58° 54
Astra 3 (23,5°E)
Turksat (42°E)
Eurobird (9°E)
Hot-Bird (13°E)
Sirius 4 (5°E)
Astra 1 (19,2°E)
Atlantic Bird 3 (5°W)
GL00249
Fig. 19