Go Connect Pets User manual

go.com.mt/connect
User
Guide

1. Get your Go Connect Pets device
from the box and write down its
10-digit ID in a safe place.
2. Insert the SIM card into the side
slot, as shown on the picture.
3. Charge Go Connect Pets by
using the USB charger included
in the box. While the device is
being charged, the inscription on
the front cover will glimmer in
green. When it is fully charged, the
flashing light will stop and turn
solid green.
4. Switch on Go Connect Pets by
pressing and holding the red
power button, until the device
makes a specific sound.
5. Install GO MyKi Pet app for
Android or iOS by scanning the QR
code on the box, or log into https://
my.myki.pet
6. Create your account through
the application or on the web site.
Please keep ID, your account’s
password and the registration code
in a safe place.
(Insert SIM here)
How to set up
Connect

Using the device
How to create an account?
Create your account through the application or on the web site
https://my.MyKi.pet.
• Enter your email address.
• Enter a chosen password, at least 6 characters long.
• Confirm your password.
• Enter the device’s 10-digit ID.
• Choose a name for the device.
• Complete the registration process.
How to switch off the Go Connect Pets
Once connected to the application, your device cannot be switched off
through the red power button. In case you are in a place where the device
needs to be switched off or put in an airplane mode, the device may
be switched off through the app installed on your mobile phone. Go to
Settings menu and select the option “Switch device off” at the bottom of
the list.
How to charge Go Connect Pets
Open the cap next to the power button and you will see the charging slot.
Charging the battery of the device takes about 120 minutes when using a
standard 5V USB charger. The app will show battery status at 100% when
fully charged. After you charge the device, close the cap carefully in order
to avoid water, dust or dirt from getting into the slot and damaging the
device. You may use standard mobile phone chargers.

Is Go Connect Pets Waterproof?
It is NOT waterproof. It is made to resist mud, dust, light splashes of water,
but should not be immersed in water.
Do not use water or detergents to clean it. If necessary, clean it with a damp
towel.
WARNING! Go Connect Pets is splash resistant only if the caps of the
charging slot and the SIM card slot is secured tightly in place.
If the device gets wet, switch it off and leave it to dry on a towel at room
temperature in a low-humidity environment. Wait for at least 24 hours
before switching it on or charging it again.
Using the device
How to send your
pet a command
through the app
Open the application and go
to Training menu. When you
press the four paw-like buttons,
the device will make specific
sounds.
Following the instructions on
www.myki.pet you may train
your pet to follow a number of
instructions, such as “come”, “sit”,
“lie down”, “quiet” and others.

How to find out where your pet is.
This icon in the Location section shows the location of your pet on the
map at a specific time. Location History shows where your pet has been
every 10 minutes within the last 30 days.
How to upload your pet’s photo
into the app.
Press the camera icon in the upper left corner of the screen. When
you press it, your smartphone may ask permission for the app to use your
phone’s camera. Give the permission, take a picture and you will see your
pet’s image.
Can the same device be monitored from
two or more mobile phones?
Yes this is possible if you share your app’s account username and password
with someone you trust.
Using the device
Can more than one device be monitored
through one mobile phone application?
Yes, if you add them through Settings > Account Settings > Add new device.
Switching from one device to another is done by pressing the drop down
arrow in the upper left corner of the apps screen.

What am I seeing in the main screen?
The Location section shows the Pet’s location on the map, positioned via
GPS, carrier cells or WiFi networks. If your phone’s location permission is
provided and if the location is available, you may see it too.
GPRS Signal - mobile
network signal strength.
Battery - battery charge at a
specific moment.
GPS/GSM - shows the type
of technology used. If GPS
signal is available, shows the
number of satellites used to
determine Pet’s position too.
Speed - shows if your pet is
in motion and what its speed
is at a specific moment.
Using the device

Shows you the where your pet is right now and where he’s
been in the previous 30 days, with timestamps.
Shows the separate locations of Go Connect Pets. When
pressed, it turns red and groups close locations together.
Show a video of your pet’s itinerary by timestamp. When
clicked twice, video speed will increase x 2 & 3 times.
Location History
Safe zone: You may set two safe zones. When you activate any of them for
the first time you will see a marked area with a perimeter.
Move the map in a way to include the desired area. You may change
(increase or decrease) the safe zone’s perimeter. Click on “Next” to set
an “Active time for this safe zone”, entering the start and the end of the
period during which you expect your pet to be in this safe zone. After
pressing “done” the particular safe zone will be activated. You may
activate or disable the safe zone through a switch. If the pet leaves the
safe zone while it is still active, you will get a notification.
Using the device

Settings menu
Select language - here you may change the app’s language.
Account Settings - here you may see your username and change the
password. Here you can add another Go Connect Pets device, in case you
have more than one pet. Here you may remove an already registered
Go Connect Pets device or delete the account.
Notifications - here you may determine the type of notifications you would
like to receive.
Log Out - here you may log out of the account through the mobile phone
application.
Go Connect Pets Pets info - here you can see the device’s ID (serial number)
and change its name and telephone number (in case of a SIM card change).
Low-power Mode - this function reduces the device’s power consumption
by increasing the location reporting time intervals and reducing the safe
zone functionality.
Email notifications - here you can determine what kind of events you want
to be notified about by email, on the email address registered in your
account.
Device switch off - here you can switch the Go Connect Pets device off
through the mobile app.
Restore factory settings - here you can delete all the user-defined settings.
Using the device