Godox GM55 User manual

󶈀󵘬󳕯󱣭󱮷󱞮󱿠

Made In China
󲔲󲕈󴷠󲔶󳉲󲷩󲶾󱺴󶉘󴴔󸀔󸹅󲜇󲼖󶇃󱺴󶻧󳈼󳉉󱘭󱺴󱼫󳧜󴎠
󵫰󸛃󱞼󵹌󸼒󶚓
深圳市神牛摄影器材有限公司
GODOX Photo Equipment Co., Ltd.
Add: Building 2, Yaochuan Industrial Zone,Tangwei Community, Fuhai Street, Bao’an
District, Shenzhen 518103, China
Tel: [phone](8062) Fax: [phone]
E-mail: [email protected]
godox.com Instruction Manual
5.5"4K HDMI Touchscreen
On-Camera Monitor
QC PASS

前言
欢迎使用 5.5"4K HDMI 触摸屏监视器 GM55，本产品配合单反相机、摄像机使
用，内置多种专用辅助功能，适用于摄影及摄像现场监视监听。请仔细阅读本
说明书，以便能正确的操作，发挥本产品的优越性能。
产品特点
宽视角IPS高清触摸屏
支持伪彩、峰值调焦、斑马线、多种波形图和各种功能
支持SD卡导入lut，兼容17/32/33/64/65立方体文件
[email protected]输入输出
支持相机控制，触摸或操作按键调节
支持假电池功能
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警告
󸛝󱹂󶊺󷋩󳪳󱼙󱜂󲄘󽘜󲤖󱜂󲄘󱲡󵡂󳼇󹤜󹲃󵫬󴉆󱮷󱿡󳦕󳯨󴉪󵵙󶴗󱣾󱜤󲁸󸴔󸀅󴓍󴍦
󶴗󱣾
󸛝󱣣󳬐󳌢󵔶󾗜󸛝󱹂󵫞󴻋󳧼󳰚󸋹󱜂󲄘󽘜󱜁󱘗󱿔󲺽󱜂󲄘󴴖󱮧󴬱󱙆󳦕󴅱󹩋󱛖󹦮󱙆
󸛝󱹂󸚏󱭥󶓺󳰚󸋹󴉆󱜂󲄘
󸛝󱹂󲔩󴁳󵓮󴁳󵕹󵡁󲝐󱙆󱡋󵫞󲔩󸴐󱛩󲔿󱿷󱘕󽘜󸛝󴱅󳞲󵸒󱯃󸘊󲁨󴎜󸚬
󷔐󱾥󵫑󱞄󱠇󳼇󹤜󽘜󸛝󶓉󱼑󱯃󹠜󵫰󴻣
󱡋󵫞󵫰󴭲󵵙󴱅󳞲󱛓󹲁󾗜
只能使用本手册中列出的电池。
请仔细阅读并遵守由厂商提供的警告或指示。
切勿使电池短路或拆卸电池。
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监视器
部件名称
按键及接口说明:
F1-F6快捷键，根据客户使用习惯自定义设置
相机映射打开时，从左往右依次对应功能如下:
F1:相机控制开关 F5:微调焦距+1 返回键
F3:拍照
相机控制接口 1/4螺母 DC电源输入7-24V
1/4螺母 菜单键
F2:录像
DC电源输出8V/1.5A，给单反相机供电 SD卡插槽
F6:微调焦距-1
F4:自动对焦
- 01 - - 02 -

1：电源开关：长按即可开/关机；短按触摸开/关。
2：滚轮按键：按压显示功能菜单，左右滚动选择，再按压确定选项。
3：返回键：按压一下返回上一级菜单。
4：快捷键：有6个快捷键，先设定每个快捷键功能，一键切换。
标配物品
1/4螺母
监视器×1
HDMI线：
无尘布×1 冷靴云台支架×1
遮光罩×1
3.5mm耳机插孔
HDMI输出
HDMI输入
长按开/关机功能，短
按锁/解锁触摸功能
自锁式电池开关，取
出电池按压此处
自锁式相机控制卡扣开
关，取出时向上推动
F970电池仓
说明书×1
可选购物品
可根据不同相机，选购相应的相机控制线。
USB相机控制线 更多相机控制线类型，请登录Godox网站
查看适用相机型号的最新信息。
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型号与对应接口:
型号
GMC-S1
GMC-U1
GMC-U2
GMC-U3
Multi
Micro USB
Mini USB
USB Type-C
相机端接口
标准HDMI转
Micro线 (80cm)×1
标准HDMI转
Mini线(80cm)×1

使用
本产品需要的直流电源输入电压为7-24V。
要注意避免过湿和过多灰尘，以免电路腐蚀造成故障。
支持固件升级，升级过程中切勿断电，大概需要3分钟，待屏幕完全熄屏后再
开机。
长时间不使用时请关机并拔掉电源。
使用要求
使用说明
按压滚轮即可呼出主菜单，左右拨动选择需
要的菜单，按压后即可进入此功能操作。按
压返回键即可逐级返回菜单直至退出菜单。
1、滚轮操作
连续双击屏幕即可呼出菜单，点击菜单区域
任意设置，单击视频区域退出菜单显示。
2、触摸操作 󸴆󲒱
󲀃󳉊󳫍 󲀃󱿙󳫪󳬞󱼴
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1.
2.
3.
4.
监视器支持SD卡为NTFS或FAT32文件系统。监视器最多可存储约25个lut文件。
4.1.1 触摸操作：点“ 导入 ”，机器自动读取 SD 卡内文件夹和 .cube 文件并显示，同一目录下标
注需要导入的 .cube 文件后，再点右下角的“ 导入 ”图标，即可完成导入文件操作。
4、Lut操作
4.1 Lut导入
4.1.2 按键操作：滚轮拨至“lut 管理 - 导入 ”处，按压滚轮后开始读取 SD 卡内文件夹和 .cube
文件并显示。左右拨动滚轮选择文件并按压标注，待完成标注后按压返回键再按压滚轮键，即
可开始导入标记的文件。
3、语言设置
3.1 首次开机语言设置
如图，根据提示选择合适的菜单语言，然后点击“OK/ 确定 ”。
提示：每次在主菜单复位操作后重新开机都会进入此界面选择语言设置。
3.2 主菜单语言设置
语言设置步骤：
连续双击屏幕呼出主菜单；
如图点击①→点击②→点击③，根据需要设置合适的菜单语言。
音量
背光亮度
用户设置
复位
升级
English 中文
Language/语言
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󸛓󸌫
󱙆󳽳
󶁢󲷢

注：导入界面中显示“导入 0/20”，其中“0”为已标记文件个数，“20”为剩余可导入文件个数。
1
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4
5
2
󱯃󹠜󵬓󹪸
󱻴󳽳󱝾󱳊󸀮
󲺬󱮧󵬓󹪸

4.2 Lut删除
4.2.1 触摸操作：点“删除”图标后显示本地已存储的lut文件，根据需要标记不要的lut文件，点
击窗口右下角“删除”图标即可。
4.2.2 按键操作：滚轮拨至“lut管理-删除”并按压滚轮后显示本地已存储的lut文件，根据需要
标记文件再按压“返回”键和滚轮即可完成删除lut文件操作。
4
5
1
2󱯃󹠜󵬓󹪸
3󱳖󹢲󵬓󹪸
󳉛󲺬󱮧󴉆󲔲󳽳󱝾󱙂󳽉
5.1 在相机控制 - 开、相机映射 - 关时，在屏幕右侧从屏幕边缘向左侧滑动调出相机控制菜单，
也可单击视频区域隐藏菜单，根据需要实时调出与隐藏。
5.2 相机控制和相机映射 - 开时则不显示触摸相机控制菜单，把相机控制功能按键映射到快捷键 F
中，分别对应是：F1：相机控制开 / 关；F2：录像；F3：拍照；F4：自动对焦；F5：调焦 +1；
F6：调焦 -1。
5、相机控制
注意：相机控制需要购买相应的相机控制线并需要相机的支持，不是所有相机都支持所有的控
制指令，详细支持功能及相机型号请查看相应相机控制线说明书。
注：删除界面中显示“删除 0/4”，其中“0”为已标记文件个数，“4”为已导入本地文件个数。
“波形图-开”时，屏幕右下角显示波形图，在屏幕右下角由上向下滑动则可隐
藏波形图，在此区域向相反的方向滑动可显示波形图。在“全波形-开”时，点
击波形图可切换Y/YUV/RGB图形。
6、波形图
7、菜单介绍
0.75
0.5
0.25
0
󴽟󱶴󳿑󲀃
󹮪󹄡󴍺 󱜎󳍿󴰻󳓯󲓤
R
CyG
Mg
YI B
󱮭󴰻󳓯󲓤
󵋠󱲢󴦝󲠦󱿔󱲸󳮤󲓤󳓯
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󳓗󱪙󽘘󴪇󵋠󱘈󴤤󲔩󳓗󱳷
󲃅󱧃󴦛󳓗󱳷󱙴󹠣󱲸󳮤󽘙
󳪾󵐲󽘘󵋠󱲢󱼑󳪾󵐲󽘙
󸛩󵎬󽘜󳗐󸷀󸛩󵎬󸦥
󷋩󱶴󲺧󵎬
󸛩󵎬󽘜󳕯󸛩󵎬󸦥
󸛩󵎬󽘜󳕯󸛩󵎬󸦥
󸛩󵎬󽘜󳗐󸷀󸛩󵎬󸦥
󴰻󳓯󲓤

󸱨󱶵󱶧󷃫
󸱨󱶵󴋍󲓤
󶥚󶴂󸚤󶷉
󳗐󳯇󹜗
󹲤󷐡󸚤󶷉

规格参数
型号 GM55
显示屏 5.5寸IPS触摸屏
屏幕比例 16：9
分辨率 1920x1080
整机功率 ≤7W
材质 PC塑胶
对比度 1000：1
色深 8bit
亮度 410nit±10%
视角 160°H/160°V
视频格式
480i&480p@60Hz
576i@50Hz&576p@60Hz
1280x720p@50/60Hz
1920x1080i@50/60Hz
[email protected]/24/25/29.97/30/50/59.94/60Hz
[email protected]/24/25/29.97/30Hz
[email protected]/24Hz
音频输出 3.5mm耳机双声道输出
SD卡插槽 支持通过SD卡导入.cube lut文件，支持17/32/33/64/65立方体
电源 输入：DC 7-24V；输出： 支持假电池最大输出DC 8V/1.5A
电池供电 兼容F550/F750/F970锂电池
机身尺寸 154x90.4x34.3mm（含遮光罩）
工作温度 -10℃～50℃
机身重量 318g（含遮光罩）
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音量
背光亮度
用户设置
复位
升级
Language/语言
1
2
3
4
升级B0.3.18
警告!
无信号
取消 确定
升级大约需3分钟请保持供电
屏幕将在处理过程中关闭
准备一张文件系统是FAT32或NTFS的SD卡和一个SD读卡器，PC端有SD卡插
槽的则不需要读卡器。
在 PC 端把拷贝的升级文件解压到 SD 卡的根目录，此时会有一个 xxxx.bin
文件（禁止更改文件名称，否则会导致升级失败）。
把 SD 卡金手指接触面朝屏幕插入监视器卡槽，接通电源并开机。
双击主菜单进入“ 设置 ”→“ 升级 ”→“ 升级 B x.x.xx”→“ 确定 ”，注意监视
器警告提示。
升级过程中保持供电禁止拔卡！
升级完会黑屏，需要按开机键开启。
提示：若程序只升级前端程序待进度条跑到 100 黑屏后再按开机键。
若程序包含后端程序升级，进度条跑到 100 后会有一段约 3 分钟背光闪烁，
完全黑屏后再按开机键。
8、升级操作
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8.1
8.2
8.3
8.4
8.5

维护保养
避免跌落：如果受到强烈碰撞或振动，此设备可能会发生故障。
保持干燥：本产品是非防水产品，如果将其浸入水中或放置于高湿度的环境中
将可能发生故障。内部构造生锈可能会导致无法修理的损害。
避免温度骤变：温度的突变，可能会造成产品内部结露。
远离强磁场：部分设备产生的强静电或强磁场可能会干扰本产品正常工作。
经发现擅自维修或人为损坏此设备，将取消一年保修期，维修需要收取相关费
用。
如果本品出现故障或者被水淋湿，在专业人员维修后方可继续使用。
如有技术更改，恕不另行通知。
Thank you for purchasing 5.5"4K HDMI Touchscreen On-Camera Monitor
GM55. With multiple professional auxiliary functions, this monitor can be used
with DSLR cameras and camcorders, which is suitable for onsite monitoring and
recording of photography. Please read this manual carefully before using to
make sure the correct operation and exert the optimum function.
Forward
Wide view angle IPS HD touch screen
Support pseudo-color, peaking focusing, zebra crossing, waveforms and
other functions
Support lut lead-in with SD card & compatible with 17/32/33/64/65 cubic files
[email protected] Output or Input
Can be controlled by cameras and adjusted through touching or buttons
Support fake battery function
Product Features
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Do not disassemble. Should repairs become necessary, this product must be
sent to an authorized maintenance center.
Always keep this product dry. Do not use in rain or in damp conditions.
Keep out of reach of children.
Do not use the product in the presence of flammable gas. In certain
circumstance, please pay attention to the relevant warnings.
Turn off the flash trigger immediately in the event of malfunction.
Observe precautions when handling batteries
Use only batteries listed in this manual. Do not use old and new batteries or batteries of
different types at the same time.
Read and follow all warnings and instructions provided by the manufacturer.
Batteries cannot be short-circuited or disassembled.
Do not put batteries into a fire or apply direct heat to them.
Do not attempt to insert batteries upside down or backwards.
Batteries are prone to leakage when fully discharged. To avoid damage to the product, be
sure to remove batteries when the product is not used for a long time or when batteries run
out of charge.
Should liquid from the batteries come into contact with skin or clothing, rinse immediately
with fresh water.
Warning
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Names of Parts
Monitor
Buttons and Ports
These 6 shortcut buttons can be set according to customers’ demands
When the camera mapping is powered on, the functions of monitor are as follows:
F1: Camera
control switch
F5: Focus length
fine adjustment +1 Back Button
F3: Taking photos
Camera control port 1/4 Socket DC Power input 7-24V
1/4 Socket Menu Button
F2: Recording
DC Power output 8V/1.5A, supply power for DSLR camera SD Card slot
F6: Focus length
fine adjustment -1
F4: Auto focus
Power switch: long press this button to power on or off. Short press this
button to switch on or off the touch function.
Select dial: press down this button and the function menu is displayed. Turn
the select dial to choose and press this button to confirm.
Back button: press down this button to back up to the upper stage.
Shortcut button: There are 6 shortcut buttons. Set each shortcut button’ s
function before.
1/4 Socket
3.5mm Earphone Jack
HDMI Output
HDMI Input
Long press to power on/off，
Short press to lock or
unlock the touch function
Self-lock camera control port(push down
this button to install and detach)
Self-lock battery switch
(push upwards to take out)
F970 Battery Compartment
1.
2.
3.
4.
- 13 - - 14 -

What’s Inside
Optional Accessory
Purchase different camera control cables(optional) according to different camera models.
USB Camera Control Cable More camera control cable, please visit the Godox website to gain
the newest information of support camera models.
Model and Corresponding Port：
Model
GMC-S1
GMC-U1
GMC-U2
GMC-U3
Multi
Micro USB
Mini USB
USB Type-C
Camera Port
  
HDMI Cable:



󾗨

󾗨
The DC power input voltage of this product is 7 to 24V.
Please avoid too wet and too much dust, otherwise, malfunction may be
caused by circuit erosion.
This product supports firmware upgrade. Do not blackout during the upgrad-
ing(approx.3 minutes). Power the product on after the screen is completely
put out.
Please power off and disconnect it with the power supply if do not use in a
long period.
Usage Requirement
Usage
Press down the select dial to enter the main
menu. Turn the select dial leftwards or
rightwards to choose the needed parameters
and press down to confirm. Press the back
button to return to the upper menu until
exiting.
1. Select Dial Operation
Double-click the screen to enter main menu. Click the menu area to set and
single-click the video area to exit the menu.
2. Touch Operation
Usage Instruction
Return
Leftwards Rightwards
Press down
1.
2.
3.
4.
3. Language Setting
3.1 Language Setting in First Boot
As shown in figure, choose the corresponding menu language by following the prompt. Then,
click “OK/Confirm”.
Prompt: every time after finishing the main menu’ s reset operation, the product will enter this
language setting interface when being turned on again.
󸛓󸌫
󱙆󳽳
󶁢󲷢

- 15 - - 16 -

3.2 Language Setting of Main Menu
Language setting procedure:
Double-click the screen to call out the main menu.
As shown in figure, click click click. Set the appropriate menu language according
to your requirements.
Volume
Backlight
User Setting
Reset
Upgrade
English 中文
Language/语言
1
2
3
This monitor supports SD card which belongs to NTFS or FAT32 file system.
The monitor can store 25 lut files at most.
4. Lut Operation
4.1 Lut Import
4.1.1 Touch operation: click Import, the monitor will auto read the folders of SD card and .cube
files and display them. After marking the .cube files to be led in under the same contents, click
the “Import” icon on the bottom right to finish file leading in.
4.1.2 Buttons operation: turn the select dial to choose lut manage-Import. Then, press down
the select dial and the monitor will read the files of SD card and .cube files. Turn the select dial
leftwards or rightwards and press down to mark them. After marking finished, press the back
button and press down the select dial to lead in the marked files.
5. Camera Control
4.2 Lut Delete
4.2.1 Touch operation: click “delete” icon, and the locally stored lut files will be displayed. Mark
the undesired lut files and click the delete icon on the bottom right to delete.
5.1 When the camera control is on and camera mapping is off, slide leftwards from the screen
edge on the right to pop-up the camera control menu. Single-click the hidden menu in the
video area can also pop up or hide the menu as required.
5.2 When camera control and camera mapping is switched on, the touch camera control menu
will not be displayed. Mapping the camera control function button to the shortcut button F: F1:
camera control on/off; F2: recording; F3: shooting; F4: auto focus; F5: focusing +1; F6:
focusing -1.
4.2.2 Button Operation: turn the select dial to choose lut manage-deldete and press down the
dial until the locally stored lut files are displayed. Mark the files according to the requirements
and press down back button and select dial to delete the lut files.
4
5
1
Close the interface
3Delete the Interface
Quantity of Imported Files
Delete
2
LUT Load
LUT Manage
Delete
Import Delete
Note: "Delete 0/4" will be displayed on the Delete interface. In there, "0" means the quantity of marked
files and "4" means the quantity of imported files.
1
3
4
5
2
Close the interface
Files List of SD Card
LUT Load
Import
Import
Import Delete
LUT Manage
Import the Interface
Note: "Import 0/20" will be displayed on the Import interface. In there, "0" means the quantity of marked
files and "20" means remained quantity of imported files.
Note: To achieve camera control, it is recommended to purchase corresponding camera
control cable and gain support of camera. As the control orders are not supported by all
cameras, please refer to the relevant instruction manual of the camera control cable to
see its support functions and camera models in detail.
F2 Recording(click to
record or stop recording)
F3 Shooting(click to take photos)
Focusing+5, quick adjustment +
F4 Auto focus
F5 Focusing+1, fine adjustment +
F6 Focusing-1, fine adjustment -
Focusing-5, quick adjustment -
- 17 - - 18 -

7. Menu Introduction
When the waveform is switched on, waveform will be displayed on the bottom
right of the screen. Slide the screen in a downward direction to hide the wave-
form while in an upward direction to display it. When the waveform is on, click
the waveform to switch Y/YUV/RGB graph.
6. Waveform
R
CyG
Mg
YI B


󽗉
0.75
0.5
0.25
0

 
Prepare a SD card whose file system is FAT32 or NTFS and an SD card
reader. If the PC has SD card slot, the reader is not needed.
Extract the upgrade files you copied to the root directory of SD card on the
PC side. There will be a xxxx.bin file（Do not change file name, otherwise,
the upgrade will fail.）
Insert the SD card into the slot of monitor with the face of connecting
finger towards the screen. Turn on the power.
Double click the main menu to enter "Settings" → "upgrade" → "upgrade
B x.x.xx" → "OK". Pay attention to the monitor warning. During the
upgrade process, keep the power being supplied and do not pull out the
card!
The screen will be black after upgrading finished. Please press the power
switch to turn on the monitor.
Note: If only upgrading the front-end program, please press the power
switch after the progress bar up to 100 and the screen went black.
If contains back-end program upgrade, the backlight will be blinking for
about 3 minutes after the progress bar up to 100. Press the power button
after the screen is completely black.
8. Product upgrade
Volume
Backlight
User Setting
Reset
Upgrade
Language/语言
1
2
3
4
B0.3.18
WARNING!
No Signal
Cancel OK
lt will last for 3 minutes, please keep the powe.
The screen will be turned off during processing
Upgrade
Waveform
Lut
Auxiliary function
Auxiliary composition
System setting
Shortcut button
Color setting
- 19 - - 20 -
8.1
8.2
8.3
8.4
8.5

Avoid sudden drops. The device may fail to work after strong shocks,
impacts, or excess stress.
Keep dry. The product isn’ t water-proof. Malfunction, rust, and corrosion
may occur and go beyond repair if soaked in water or exposed to high
humidity.
The sudden temperature changes may cause product condensation.
Keep away from strong magnetic field. The strong static or magnetic field
produced by devices leads to malfunction.
Unauthorized service or artificial damage will void the warranty.In those
situation, maintenance fees will be charged.
If the product had failures or was wetted, do not use it until it is repaired by
professionals.
Changes made to the specifications or designs may not be reflected in this
manual.
MaintenanceTechnical Data
Model GM55
Screen 5.5"IPS Touch Screen
Screen Ratio 16：9
Resolution 1920x1080
Power ≤7W
Material PC Plastic
Contrast Ratio 1000：1
Color Depth 8bit
Dimness 410nit±10%
Visual Angle 160°H/160°V
Video Format
480i&480p@60Hz
576i@50Hz&576p@60Hz
1280x720p@50/60Hz
1920x1080i@50/60Hz
[email protected]/24/25/29.97/30/50/59.94/60Hz
[email protected]/24/25/29.97/30Hz
[email protected]/24Hz
Audio Output 3.5mm Earphone dual-channel output
SD Card Slot
Support to lead in .cube files by SD card
Support 17/32/33/64/65 cube
Power Source Input: DC 7-24V；Output: the max. output of fake
battery is DC 8V/1.5A
Battery Compatible with F550/F750/F970 lithium battery
Dimension 154 x90.4 x34.3 mm(with hood)
Working
Temperature 
Net Weight 318g(with hood)
•
•
•
•
•
•
•
- 21 - - 22 -

要保修服务，您可直接与产品销售商或授权服务机构联系，也可拨打神牛产品售
后服务电话，与我们联系，由我们的服务人员为您安排服务。申请保修时，您应提
供有效的保修卡作为保修凭证，方可获得保修。如您不能提供有效的保修卡，则在
我们可确认产品或部件属于保修范围的情况下，也可以为您提供保修 , 但这不作
为我们的义务。
如何获得保修服务
产品及部件的相应保修期按相关的《产品保修信息》执行。保修期自产品首次购买
日起算，购买日以购买产品时保修卡登记日期为准。
保修期
本文件适用于相关《产品保修信息》( 见后面说明 ) 所列产品，其他非属此范围的产
品或部件 ( 如促销品、赠品及其他出厂后附加的部件等 ) 不在此保修承诺内。
产品信息
尊敬的用户，本保修卡是申请保修服务的重要凭证，请您配合销售商填写并妥善
保管，谢谢！
产品保修
产品信息
用户信息
销售商信息
备注
型号
姓名
通信地址
名称
联系电话
通信地址
销售日期
产品条码
联系电话
注：此表应由销售商盖章确认。
如产品存在下列清况，本文件项下的保证和服务将不适用 ① 产品或部件超过相应
保修期；② 错误或不适当使用、维护或 保管导致的故障或损坏，如：不当搬运；
非按产品合理预期用途使用；不当插拨外接设备；跌落或外力挤压；接触或暴
露于不适当温度、溶剂、酸碱、水浸或潮湿环境；③ 由非神牛授权机构或人员安装、
修理、更改、添加或拆卸造成的故障或损坏；④ 产品或部件原有识别信息被修改
变更或除去；⑤ 无有效保修卡；⑥ 使用非合法授权、非标准或非公开发行的软件
造成的故障或损坏；⑦ 因不可抗力或意外事件造成的故障或损坏；⑧ 其他非因产
品本身质量问题导致的故障或损坏。遇上述情况，您应向相关责任方寻求解决，神
牛对此不承担任何责任。因非在保修期或保修范围内的部件、附件或软件导致产
品不能正常使用的，不是保修范围内的故障。产品使用过程中正常的脱色，磨损和
消耗，不是保修范围内的故障。
不适用保修的情况
产品的保修期和服务类型按以下《产品保修信息》执行：
产品保修和服务支持信息
产品类别 选件名称
电路板 客户送修
电池
充电器、电源线，同步线等
带电性能的部件。
客户送修
客户送修
无保修
12
12
无
3
部件
其他
神牛产品售后服务电话 [phone]-8062
如闪光管、造型灯泡、外壳、
保护罩、锁紧装置、包装等。
保修期(月) 保修服务类型
- 23 - - 24 -

The guarantee and service offered by this document are not applicable in the
following cases: ①. The product or accessory has expired its warranty
period; ②. Breakage or damage caused by inappropriate usage, mainte-
nance or preservation, such as improper packing, improper usage,
improper plugging in/out external equipment, falling off or squeezing by
external force, contacting or exposing to the improper temperature,
solvent, acid, base, flooding and damp environments, etc; ③.Breakage
or damage caused by non-authorized institution or staff in the process of
installation, maintenance, alternation, addition and detachment; ④. The
original identifying information of product or accessory is modified,
alternated, or removed; ⑤. No valid warranty card; ⑥. Breakage or
damage caused by using illegally authorized, nonstandard or non-public
released software; ⑦. Breakage or damage caused by force majeure or
accident; ⑧. Breakage or damage that could not be attributed to the
product itself. Once met these situations above, you should seek solutions
from the related responsible parties and Godox assumes no responsibility. The
damage caused by parts, accessories and software that beyond the warranty
period or scope is not included in our maintenance scope. The normal discol-
oration, abrasion and consumption are not the breakage within the mainte-
nance scope.
Inapplicable Cases
The warranty period and service types of products are implemented according
to the following Product Maintenance Information:
Maintenance and Service Support Information
The warranty period of products and accessories isimplemented according to
the relevant Product Maintenancelnformation. The warranty period is calculat-
ed from the day(purchase date) when the product is bought for the first
time,And the purchase date is considered as the date registered onthe warran-
ty card when buying the product.
Warranty Period
If maintenance service is needed, you can directly contact the product distribu-
tor or authorized service institutions. You can also contact the Godox after-sale
service call and we will offer you service. When applying for maintenance
service, you should provide valid wananty card. If you cannot provide valid
warranty card, we may offer you maintenance service once confirmed that the
product or accessory is involved in the maintenance scope, but that shall not
be considered as our obligation.
How to Get the Maintenance Service
Dear customers, as this warranty card is an important certificate to apply for
our maintenance service, please fill in the following form in coordination with
the seller and safekeep it. Thank you!
Warranty
The document applies to the products listed on the Product Maintenance
lnformation (see below for further information). Other products or accessories
(e.g. promotional items,giveaways and additional accessories attached,etc.)
are notincluded in this warranty scope.
Applicable Products
Product
Information
Customer
Information
Seller
Information
Note
Model
Name
Address
Name
Contact Number
Address
Date of Sale
Product Code
Number
Contact Number
Note: This form shall be sealed by the seller.
Godox After-sale Service Call 0755-29609320-8062
Circuit Board Customer sends the
product to
designated site
Customer sends the
product to
designated site
Customer sends the
product to
designated site
Battery
Electrical parts e.g.battery
charger, power cord, sync
cable, etc.
Without warranty
12
12
No
3
Parts
Other
Items
Flash tube, modeling lamp,
lamp body, lamp cover,
lockingdevice, package,
etc.
Product
Type
Name Maintenance
Period(month)
Warranty
Service Type
- 25 - - 26 -